Total 1,276 Customer Service job vacancies

At A Good Helper, we believe that successful helper placements go beyond recruitment. We focus on sourcing, training, and supporting both employers and domestic helpers throughout their employment journey. As we continue to grow, we are seeking a dedicated and people-oriented Customer Relationship Manager to join our team.

Job Responsibilities

• Manage and facilitate communication between employers and domestic helpers throughout the placement process.
• Conduct detailed consultations with employers to understand household requirements, expectations, family dynamics, and job scope.
• Assess helper profiles and recommend suitable candidates based on employers’ needs and household environments.
• Arrange and coordinate interviews between employers and domestic helpers.
• Guide employers and helpers through the onboarding process to ensure a smooth transition into the household.
• Provide ongoing support to employers and helpers after deployment to address concerns, manage expectations, and minimise placement disruptions.
• Handle feedback, complaints, misunderstandings, and disputes in a professional, fair, and impartial manner.
• Identify underlying causes of placement challenges and work collaboratively with both parties to achieve practical and sustainable solutions.
• Conduct regular follow-ups with employers and helpers to monitor adjustment, performance, and well-being.
• Maintain accurate records of client interactions, placement progress, and case management activities.
• Work closely with the sourcing and training teams to improve placement outcomes and reduce turnover rates.

Job Requirements

• Possess a diploma or degree from a recognised institution.
• Strong interpersonal, communication, negotiation, and problem-solving skills.
• Ability to handle sensitive conversations and challenging situations with professionalism and empathy.
• Experience in customer service, relationship management, recruitment, human resources, counselling, social services, mediation, or dispute resolution will be advantageous.
• Prior experience in the domestic helper industry, employment agency industry, childcare industry, hospitality industry, or customer-facing roles will be an advantage.
• Strong ability to assess people, understand family dynamics, and identify suitable matches.
• Comfortable communicating with both employers and domestic helpers from different cultural backgrounds.
• Self-motivated, organised, and capable of managing multiple cases simultaneously.

No prior teaching experience is required as training and support are provided. If you’re excited to support and empower others, we’d love to hear from you!

We are hiringa customer service representative to manage customer queries and complaints.You will also be asked to process orders, modifications, and escalatecomplaints across a number of communication channels.

Responsibilities:

·       Maintaining a positive, empathetic, and professional attitude towardcustomers at all times.

·       Responding promptly to customer inquiries.

·       Communicating with customers through various channels.

·       Acknowledging and resolving customer complaints.

·       Knowing our products inside and out so that you can answer questions.

·       Processing orders, forms, applications, and requests.

·       Keeping records of customer interactions, transactions, comments, andcomplaints.

·       Communicating and coordinating with colleagues as necessary.

·       Providing feedback on the efficiency of the customer service process.

·       Managing a team of junior customer service representatives.

·       Ensure customer satisfaction and provide professional customer support.

Qualifications:

·      Experience working with customer support.

·      Excellent communication and interpersonal skills

·      A positive, can-do attitude

·      The ability to stay calm under pressure

·       Basiccomputer skills

Responsiblities:

• Assistthe Discipline team in the overall management of the students’ discipline, on adaily basis
• Assistin manning detention for late comers after school, on an ad hoc basis
• Overseestudents who are suspended from class, on an ad hoc basis
• Supervise,call on and ensure the conduct of Corrective Work Order – canteen/classroomcleaning
• Patrolthe school premises to ensure orderliness, on a daily basis
• Beinvolved in case management for students identified as at-risk
• Conductinvestigations as part of case management and submit report
• Conductand follow-up on spot-checks on students’ general neatness in appearance likeattire and hair and look into administrative recording of spot check outcome
• Participatein Case Management Meetings on an ad hoc basis
• Perform any other duties asand when assigned by the School Leaders or Subject Head, Student Management

Requirements:

• must have passed ‘N’ Level or its equivalent.
• shouldpreferably be MOE-registered (refer to https://rems.moe.edu.sg/ for more information)
• shouldpossess good communication and inter-personal skills. He/she should also be agood team player with a high level of initiative and work well with staff andteachers on student matters
• having relevant experience in a schoolenvironment will be an advantage
• able to work independently with minimal supervision

Responsibilities:

• Attend to patient’s queries and help patient to navigate through our healthcare system.
• Provide special assistance such as wheelchair to patient as and when required.
• Observe and tag fall risk patients, issue facemask and measure temperature for patients with flu and fever.
• Promote and educate patient on the use of Self-Service Kiosk and mobile applications.
• Assist or perform height, weight and blood pressure measurement on patients when required.
• Assist patient with way-finding and general enquiries.
• Assist eligible-patient in completing medical questionnaire.

Requirements:

• Minimum N / O / A / in any courses
• No exp needed, training provided

Interested candidates, please forward your resume to jalenetan@recruitexpress.com.sg

Consultant: Jalene Tan (R26160390)
Recruit Express Pte Ltd (99C4599)

The Services required are set out as follows:

Technical support for notebooks and desktops (Dell, Lenovo, HP
and Apple Devices).

• Install, configure and support all Microsoft Windows and Apple MacOS user operating systems.

• Install Configure and support Microsoft 365 software and Services. • Install, configure and support 3rd party software.

• Attend to all Information Technology Service Management (ITSM) tickets and resolve them, with SLA.

• Submit ITSM tickets for all support tasks.

Job Summary

We are looking for a caring, responsible, and patient Student Care Teacher to supervise and guide primary school students after school. The teacher will support students in their daily routines, homework, enrichment activities, and character development while ensuring a safe and positive learning environment.

Key Responsibilities

• Supervise and care for students during after-school hours.
• Guide students in completing homework, spelling, reading, and school assignments.
• Plan and conduct simple educational, recreational, and character-building activities.
• Ensure students’ safety, discipline, and well-being at all times.
• Maintain a clean, organised, and conducive classroom environment.
• Monitor students’ behaviour, progress, and daily routines.
• Communicate with parents on students’ progress, behaviour, or concerns when required.
• Assist with meal times, rest periods, dismissal, and other daily centre operations.
• Work closely with colleagues and management to support centre programmes and activities.

Requirements

• Minimum Diploma, or equivalent.
• Prior experience in student care, childcare, teaching, or working with children is preferred.
• Able to guide primary school students in English, Mathematics, and Chinese/Mother Tongue where applicable.
• Patient, responsible, nurturing, and passionate about working with children.
• Good communication and classroom management skills.
• First Aid certification or relevant student care training is an advantage.

Symarom Asia Pte Ltd  is a food manufacturing company. We are currently seeking a dedicated and detail-oriented Regulatory Cum Customer Service Officer to support our compliance activities and daily laboratory operations.

Key Responsibilities

• Ensure compliance with relevant regulations, standards, and quality management systems (e.g., ISO, HALAL, SFA etc.).
• Prepare, review, and maintain regulatory documentation, licenses, permits, and submissions.
• Assist with internal and external audits and support corrective actions.
• Conduct Customer Service on shipping document etc.
• Support implementation of safety, quality, and regulatory procedures within all the teams.

Qualifications & Skills

• Diploma or Degree in Chemistry, Biology, Biotechnology, Regulatory Affairs, or related field.
• Experience and familiarity with regulatory requirements (e.g., local regulatory authority, ISO, HALAL, SFA) preferred.
• Strong attention to detail and excellent documentation skills.
• Good communication, problem-solving skills, and the ability to work independently.

Key Responsibilities

· Manage documentation (quotations, sales orders, invoices, delivery orders, and purchase orders)

· Ensure proper packing of goods for delivery/export

· Follow up on quotations and customer inquiries

· Collaborate with internal teams to drive sales growth and customer satisfaction

· Monitor stock movement

· Handle ad-hoc tasks as assigned

Requirements

· 2-3 years of experience in automotive sales

· Proficient in Accpac and MS Office

· Self-driven, independent, and able to multitask

· Technical knowledge of heavy vehicle spare parts

· Professional Certificate/Diploma or related field

· Customer service/sales admin experience will be an advantage

Working hours:

Mon to Fri, 9am to 6:15pm

• Maintain cleanliness and hygiene of the different areas in the center
• Clean and disinfect toilets and floors
• Refill toiletries when necessary
• Empty rubbish bins and replace bin liners
• Sweep and clean dining areas, including tables, chairs, and wash basins
• Perform other cleaning and maintenance duties assigned by supervisors
• Assist Cook duties when necessary

Requirements

• Min O Level or relevant certificate
• Work Hours: Mon to Fri
• Min 1 year experience working in a preschool settings

Check out www.abercare.sg for more details

Interested applicants may send in your resume to career@abercare.sg

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Job Description & Requirements

• Assist elderly through prescribed therapeutic exercises and activities to enhance mobility, strength, and overall physical function
• Assist PT and OT with the activities for geriatric client
• Motivate elderly to practice essential life skills with tailored positive reinforcement
• Monitor treatment compliance and record developmental milestones or concerns
• Assist with transfering of patient
• Setup equipment for therapy session and ensure area is clean and safe
• Observe and report elderly progress or challenges to the occupational therapist
• Support the occupational therapist during group therapy session

Requirements:

• WSQ Certificate in Healthcare Support (Therapy Support), or NITEC in Community Care & Social Services
• Min 2 years experience in healthcare or therapy

Check out http://abercare.sg/jobs-vacancies/ for more details

Interested applicants may email your updated resume to career@abercare.sg

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|

Job Description:

• Conduct comprehensive assessments and deliver tailored therapy interventions based on individual needs.
• Develop personalised goals and treatment plans aligned with clients’ daily living needs and life contexts.
• Provide therapy through individual or group sessions in centre-based, residential, or community settings.
• Train and guide caregivers to enhance clients’ independence in daily activities.
• Work closely with healthcare professionals and participate in case discussions for holistic care planning.

Job Requirements and Qualifications:

• Bachelor degree in Occupational Therapy
• Full registration with APHC
• Minimum 3 years of working experience with disability patient

Check out Aber Care Website for more details

Interested applicants please email your detailed resume to career@abercare.sg

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|

• Foster a nurturing and inviting atmosphere where infants can feel safe and secure.
• Embrace the principles of 3Rs (Respect, Reciprocal, Responsive) when interacting with infant.
• Promote age-appropriate and holistic development through engaging and stimulating activities.
• Prioritise the safety and hygiene of all children.
• Assist to conduct curriculum meeting with teachers.
• Handle operation smooth operation for infant bay.
• Enjoy working collaboratively within a team and independently.
• Maintain effective communication with parents and actively engage in parent discussion groups.

Job Requirements:

• Minimum Advanced Certificate in Early Years (ACEY)
• Good communication and interpersonal skills
• Have a passion in teaching infant
• Min 5 years experience

Check out www.abercare.sg for more details

Interested applicants may send in your resume to career@abercare.sg

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Job Description & Requirements

As a Call Centre Operator, you'll be the first point of contact in the company for our customers to provide great customer experience.

Responsibilities

• Receive inquiries and ambulance bookings from customers via our hotline.
• Responsible for triaging the calls, providing basic advice, answering customer inquiries, and quoting prices.
• Plan the ambulance teams' daily job roster, work schedule, allocate the job to the most suitable ambulance team and dispatch the team.
• Coordinate and manage 25 to 30 ambulance fleets daily, fast and accurate in despatching assignments by WhatsApp, Digital Apps, and phone calls
• Maintain proper records of the jobs dispatched to ambulance teams.
• Constantly monitoring the progress of the ambulance teams by looking at the GPS
• Other duties: filing and data entry

Requirements

• At least a Diploma holder and 1 year of relevant experience in ambulance or coordination/operations jobs
• Required to work on weekends from time to time, with weekday offs-in-lieu provided.
• Friendly and good at communication skill in English (if know multilingual will be a plus point)
• Good situational awareness, good memory, and be competent in a fast-paced dynamic environment.
• Familiarity with Singapore roads and excellent knowledge of GPS

About Us

ECICS LIMITED' is a leading provider of general insurance solutions in Singapore. With a strong focus on customer service and innovation, we strive to offer our clients tailored insurance products and exceptional support. As a dynamic and forward-thinking organisation, we are committed to the continuous development of our employees and the growth of our business.

As a Customer Outreach Officer (General Insurance) at ECICS LIMITED', you will play a vital role in providing exceptional customer service to our clients. This full-time position is based in the Paya Lebar East Region, where you will be responsible for efficiently handling enquiries, resolving customer issues, and promoting our general insurance products.

Roles & Responsibilities:

• Conduct proactive outbound telesales activities to acquire new and renewal customers for our general insurance products.
• Value-add and create sales urgency to customers for our General Insurance products – Primarily retail motor, commercial motor, maid insurance and other smaller lines of retail products.
• Respond to customer queries professionally and facilitate resolution of problems while anticipating customers’ needs in phone, email and chat.
• Conduct verification checks on all existing customers as per company SOP and regulatory requirements.
• Ensure service quality and professional service conduct including intermediaries support.
• Ensure accuracy, customer information and complete documents are submitted.
• Coordinate with other departments as and when required to onboard cases in a timely manner.
• Compliance with established company policy procedures and guidelines.
• Assist immediate supervisor to prepare any reports and ad-hoc initiatives to improve sales and service strategies.

Qualifications & Requirements:

Basic Qualifications

• GCE O-Level / Diploma or equivalent

• Minimum two (2) years of telesales experience

Licensing & Certifications

• General Insurance certifications in BCP, PGI, and ComGI are preferred 

• Candidates without the certifications may be considered but must obtain them within two (2) months of employment

 Technical & Systems Proficiency

• Proficient in MS Office

•  Familiarity with policy administration system and typical manual referral workflows from UW/Claims history to Quotation is an advantage.

• Experience working in a call centre environment and using telephony systems.

Core Competencies

• Familiarity with General Insurance personal lines products, particularly Motor Insurance

• Strong sales, negotiation, and customer service skills

• Ability to draft professional email responses and communicate effectively with customers and stakeholders 

• Good interpersonal skills, pleasant telephone manner, meticulous in documentation and work fulfilment

• Fluent in spoken and written English; proficiency in an additional local language is an advantage

Epsilon is a global telecommunications business providing network,colocation and voice services. The priority of the business is to develop its data business.

Epsilon has been acquired by  South Korean telecommunications company KT Corp. on September 2021. With Epsilon’s connectivity solutions spanning cloud connectivity, ethernet(DCI), SD-WAN, colocation services and KT’s integrated telecommunications services, customers, and resources. Epsilon is looking forward to expand our presence in the global data connectivity market.

An internal Sales function providing first class support to our Sales Managers and Customers. Supporting in all daily admin tasks and customer communication to help achieve the team and individualtargets of the sale team.

• Administration tasks including updating eStream, quotation modules, raising order forms, capacity checks, distance checks
• Providing internal and Customer support on orders placed via the Epsilon Infiny platform
• Responding to incoming email and phone enquiries
• Assist Sales Managers by helping to coordinate bids and proposals with procurement and sales engineering to ensure that the customer orders are correct as proposed and matches the client expectations
• Obtaining the details for new customers, setting them up on the Entity Management Portal
• Uploading any documents and customer contact information onto the central system.
• Proactive intervention when clients are cancelling services to understand the reasons for the cancellation and counter propose alternatives if possible. Endeavour to mitigate churn
• Ad-hoc administrative duties as required from time to time
• Timely updates, quotes, and proposal to clients
• Accurate administration
• Updating the quotation and Forecasting tool
• Ensuring client contacts and details are up to date in the Entity management portal

Requirements

• Previous telecommunications experience highly desirable
• Strong administrative and organisational skills
• Experience of raising pricing and quotes essential
• Experience of working within a customer facing role is essential
• Excellent communication skills both written and verbal Commercial awareness of the telecomsmarket
• Efficient with Microsoft office packages
• Ability to learn new systems
• Logical and detailed approach to all tasks undertaken