Total 49 Customer Service job vacancies in Tampoi Industrial Estate

工作職責：

• 負責行銷和推廣活動，包括活動組織、銷售推廣和展覽。
• 規劃、採購和分發廣告促銷資料，並維護適當的庫存記錄。
• 協助進行市場調查和收集相關數據。
• 編制並分發銷售報告和統計報告。
• 執行管理層指派的其他臨時性任務。

職位要求：

• 農業科學、傳播學或相關領域的大專或本科以上學歷。
• 至少1-2年相關工作經驗。
• 較強的分析能力、解決問題的能力、人際溝通能力及溝通能力。
• 具有良好的團隊合作精神和高度的責任感和擔當意識。
• 具備多種語言溝通能力者優先考慮。
• 總部位於雪蘭莪州巴生港英達島，並願意在需要時出差。

福利待遇

• 佣金和獎金
• 津貼（旅費、交通費等）
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 公司旅行
• 醫療保險
• 個人休假
• 個人發展機會
• 有薪培訓和發展

Job Responsibilities :

• Handle marketing and promotional activities, including event organization, sales promotions, and exhibitions.
• Plan, purchase, and distribute Advertising & Promotion (A&P) materials, and maintain proper stock records.
• Assist in conducting market research and collecting relevant data.
• Compile and distribute sales reports and statistical reports.
• Perform any other ad-hoc duties as assigned by management.

Job Requirements :

• Minimum Diploma or Degree in Agriculture Science, Communication, or a related field.
• At least 1-2 years of relevant working experience.
• Strong analytical, problem-solving, interpersonal, and communication skills.
• Good team player with a high sense of responsibility and accountability.
• Ability to communicate in multiple languages is an added advantage.
• Based at Pulau Indah, Port Klang, Selangor, and willing to travel when required.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Personal development opportunities
• Paid training and development

Job Summary

We are seeking a motivated and organised Business Operations & Executive Support Associate to assist management with daily operations, coordination, and internal activities. This entry-level role offers exposure to business processes and the development of organisational and communication skills.

Responsibilities

• Assist management in executing daily business operations and coordinating activities to support smooth workflows
• Maintain organised records and documentation to ensure accurate information management
• Manage schedules, appointments, and meeting arrangements to optimise time and resource use
• Prepare basic reports, spreadsheets, and presentation materials to support business communication
• Update and maintain internal databases and records for operational accuracy
• Liaise effectively with internal teams, vendors, and external stakeholders to facilitate communication and task completion
• Coordinate company events, meetings, and training sessions to ensure successful execution
• Follow up on assigned tasks and timelines to support project progress
• Provide ad-hoc support for general business and operational tasks as directed by management
• Support recruitment coordination and onboarding activities when required

Required competencies and certifications

• Strong organisational and coordination skills demonstrated through managing schedules and supporting workflows
• Proficiency in Microsoft Office and Google Workspace applications to prepare reports and manage data
• Effective communication skills to liaise with teams and stakeholders
• Responsible, detail-oriented approach with a proactive attitude to learning and task completion

Preferred competencies and qualifications

• Basic skills in Canva or presentation design to enhance visual communication materials

Singapore Brain Development Centre (SBDC) was established in March 2005 and stands as one of the pioneer centres providing cognitive development training for children of all ages in Singapore. Our developmental and cognitive training programs are based on scientific research to enhance brain functions. We are seeking compassionate and dedicated therapists to join our team. The therapist will work with children and families to assess developmental and cognitive delays, create and implement individualised intervention plans, and collaborate with a team to support the holistic development of each child.

Roles & Responsibilities

• Provide play-based and structured interventions to enhance developmental & cognitive skills.
• Utilise a variety of techniques to support improvements in sensory motor, language, cognitive, social-emotional development, and more.
• Monitor and document child progress, making adjustments to therapy plans as needed.
• Conduct comprehensive standardised assessments and observational methods to evaluate potential learning challenges.
• Educate families with strategies and resources to support their child’s development at home.

Job Requirements

• Degree in Psychology, Special Education, Early Childhood, Linguistics, Sports Science or related fields.
• At least 1–2 years of experience working with children.
• Effective engagement and communication skills with children and clients.
• Ability to work on weekends.
• Competitive pay package based on qualifications and work experience

[Job ID: 1615054]

Responsibilities

• Deliver exceptional customer service by handling enquiries, feedback, complaints, and compliments via email and feedback portals.
• Resolve customer issues promptly and professionally to ensure a positive and memorable experience.
• Build in-depth knowledge of products and services to provide tailored recommendations and solutions.
• Apply active listening to understand customer needs and manage expectations effectively.
• Collaborate with internal teams and external stakeholders to achieve service excellence targets.
• Support and manage customer experience across online, onsite, social media, and delivery touchpoints.
• Implement and maintain service recovery protocols to address service gaps.
• Analyse customer feedback and share actionable insights to improve overall customer experience.
• Participate in training and development programmes to enhance service skills and product knowledge.
• Perform ad-hoc duties as assigned by supervisors.

Requirements

• Minimum 1 year of customer service-related experience with proven track records in similar responsibilities.
• Proficiency in Microsoft Excel (intermediate level) is required.

To Apply, please kindly email your updated resume to cv_estheryip@goodjobcreations.com.sg

We regret that only shortlisted candidates will be notified. However, all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Yip Yan Wen, Esther

EA Personnel Reg. no.: R25157469

EA License no.: 07C5771

[Job ID: 1600984]

Responsibilities

• Handle customer enquiries and technical issues via phone, email, chat, or ticketing system with timely and professional support
• Troubleshoot and resolve issues across software, hardware, network, and application layers using structured root cause analysis
• Maintain and update technical documentation, troubleshooting guides, and FAQs to support knowledge sharing and efficiency
• Collaborate with development, QA, and product teams to escalate and resolve complex technical issues
• Assist in testing new features, enhancements, and fixes; provide feedback to improve product quality
• Support customer onboarding, including product setup, configuration guidance, and best practices
• Stay updated on product knowledge, tools, and industry trends through continuous learning
• Ensure all support cases meet defined SLA response and resolution timelines
• Perform any ad-hoc duties as assigned

Requirements

• Strong understanding of IT systems, networks, and applications
• Knowledge of TCP/IP, OSI model, DNS, routing, switching, and common network protocols
• Good verbal and written communication skills with ability to explain technical concepts clearly
• Strong analytical and troubleshooting skills with root cause analysis capability
• Customer-focused mindset with patience and professionalism
• Ability to work effectively in cross-functional teams and escalate issues appropriately
• Strong documentation skills for creating clear technical guides and knowledge base articles
• Fast learner with ability to adapt to new technologies and tools
• Commitment to meeting SLA targets for response and resolution times

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Ong Kang Quan Ryan
EA Personnel Registration Number: R23116952
EA License No.: 07C5771

[Job ID: 1634626]

Responsibilities

• Manage daily call centre operations, including resource planning, equipment sourcing, and strategy execution
• Develop and implement operational strategies to improve service levels, efficiency, and customer satisfaction
• Conduct needs assessments, performance reviews, and cost-benefit analyses
• Set, track, and achieve KPIs such as response time, service level, sales, and quality standards
• Ensure accurate documentation and timely updates of communications, records, and data
• Monitor call quality through random audits to minimise errors and improve performance
• Oversee recruitment processes, including drafting job advertisements and coordinating with HR
• Evaluate staff performance, identify training needs, and organise development programmes
• Analyse operational data and prepare performance reports for management
• Resolve complex customer complaints and escalations effectively
• Plan workforce scheduling, including shift patterns and headcount allocation
• Coach, motivate, and retain team members to maintain high engagement and performance
• Support the Customer Service Director in driving process alignment initiatives
• Lead and support projects such as new product or technology implementations
• Demonstrate hands-on leadership by actively supporting team operations when required

Requirements

• Bachelor’s degree in Business Administration, Operations Management, Customer Service, or related field
• 6–10 years of experience in customer service or call centre operations
• At least 3–5 years of managerial or leadership experience
• Proven track record in managing KPIs such as service level, response time, customer satisfaction, and quality metrics
• Experience in workforce planning, performance management, and operational reporting

To Apply, please kindly email your updated resume to

cv_gary@goodjobcreations.com.sg

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Gary Ho Cheng Xuan

EA Personnel Reg. No.: R1549767

EA License No.: 07C5771

Find Out Even More At: https://tinyurl.com/mindflex-ft-info
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to recruitment@singaporetuitionteachers.com or apply via MyCareersFuture.

About Us:
MindFlex Education Pte Ltd is Singapore's #1 and largest Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with no overtime culture.
We are currently expanding and looking for fresh & enthusiastic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to for this role and we would love to get in touch with you!

Job Scope:
- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency
- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc)
(no cold-calling at all!)
- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria
- Coordinate and arrange 1st tuition lesson for both clients and tutors
- Follow-up with any necessary administrative support and after-sales service
- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:
- Friendly, Passionate and Energetic Team Player
- Organized and Good Administrative Skills
- Responsible and Strong Work Ethic
- Decent Typing Speed and Computer Skills
- Polite, Patient and Good Customer Services Skills
- Able to Commit for Minimum of 1 Year
- Poly & University Fresh Graduates are welcome, no experience required

Salary:
- Competitive salary structured towards helping employees grow with the company
- Base salary starts from $2,800-$3,100/Month + CPF
- Consistent monthly bonuses of $200-$800/Month + CPF
- Management positions available for candidates identified with leadership potential (Base ranges from $3,800-$4,000/Month)
- Clear Salary Progression & Annual Salary Review (Min 5-15%)

Working Hours:
- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekends
- 9.00am - 6.30pm
- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:
- Fun Working Environment with a Warm Company Culture
- Casual Working Attire, Relaxed Setting
- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, Massage Chair, Fully-stocked Pantry, etc.)
- Company Meals / Outings / Events / Bonding Activities
- Full Leave Benefits: PH, Annual Leave, Sick Leave
- Career Progression and Low Staff Turnover Rate
- Bright Hill MRT (Thomson-East Coast Line) at Doorstep of Office

Others:
- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
- Signing of Non-Compete contract will be required upon successful employment

Find Out Even More At: https://tinyurl.com/mindflex-ft-info
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to recruitment@singaporetuitionteachers.com or apply via MyCareersFuture.

About Us:
MindFlex Education Pte Ltd is Singapore's #1 and largest Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with no overtime culture.
We are currently expanding and looking for fresh & enthusiastic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to for this role and we would love to get in touch with you!

Job Scope:
- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency
- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc)
(no cold-calling at all!)
- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria
- Coordinate and arrange 1st tuition lesson for both clients and tutors
- Follow-up with any necessary administrative support and after-sales service
- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:
- Friendly, Passionate and Energetic Team Player
- Organized and Good Administrative Skills
- Responsible and Strong Work Ethic
- Decent Typing Speed and Computer Skills
- Polite, Patient and Good Customer Services Skills
- Able to Commit for Minimum of 1 Year
- Poly & University Fresh Graduates are welcome, no experience required

Salary:
- Competitive salary structured towards helping employees grow with the company
- Base salary starts from $2,800-$3,100/Month + CPF
- Consistent monthly bonuses of $200-$800/Month + CPF
- Management positions available for candidates identified with leadership potential (Base ranges from $3,800-$4,000/Month)
- Clear Salary Progression & Annual Salary Review (Min 5-15%)

Working Hours:
- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekends
- 9.00am - 6.30pm
- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:
- Fun Working Environment with a Warm Company Culture
- Casual Working Attire, Relaxed Setting
- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, Massage Chair, Fully-stocked Pantry, etc.)
- Company Meals / Outings / Events / Bonding Activities
- Full Leave Benefits: PH, Annual Leave, Sick Leave
- Career Progression and Low Staff Turnover Rate
- Bright Hill MRT (Thomson-East Coast Line) at Doorstep of Office

Others:
- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
- Signing of Non-Compete contract will be required upon successful employment

Roles and Responsibilities:

• Oversees the smooth and efficient running of the clinic counter
• Attends to patients' enquiries, provide directions and assist with clarifications
• Assists in registration and billing of patients accurately
• Makes appointments for follow-up patients
• Assists patient with Medisave application / financial counselling
• Assist with doctors' requests relating to patients' management
• Preparation of consultation rooms
• Performs other duties as assigned by the Assistant Manager or Senior Executive

Job Requirements:

• GCE 'N' Level and above
• At least 1 year of direct frontline customers' service experience
• Proficient in Microsoft Office

Please do not apply to this job posting. Interested candidate, please apply through NSC Career Portal at Patient Service Associate, NSC Job Details | NHG

VionData Partners is seeking 1 full-time Operations Support Officer to be deployed to Concord Primary School under a Ministry of Education contract. You will support the school’s daily operations, including cleanliness, logistics, and general maintenance tasks. This role requires physical fitness, reliability, and prior school-based operations experience. 

Key Responsibilities 

• Maintain general cleanliness of school areas, classrooms, and cleaning equipment. 

• Provide logistical support for school events and activities, including carrying and arranging furniture and equipment. 

• Escort external contractors and ensure they carry out authorised works only. 

• Ensure all rooms’ lights, fans, and air conditioners are switched off before leaving. 

• Lock doors and roller shutters, and arm the school alarm system at end of day. 

• Perform any other duties assigned by the Operations Manager, Administration Manager, or School Leaders. 
  

Working Hours 

Day 

Hours 

Mondays – Fridays 

10:00am to 7:00pm (inclusive of ½ hour lunch break) 

When required (cover early shift) 

6:30am to 3:30pm (inclusive of ½ hour lunch break) 

Saturdays, Sundays, Public Holidays 

No service required 

Leave Entitlement (to be proposed by candidate) 

• Paid Vacation Leave: [e.g., 14 days] (to be agreed upon hire) 

• Paid Ordinary Sick Leave: [e.g., 14 days] (to be agreed upon hire) 

• Other leave types (hospitalisation, childcare, maternity) not covered under contract and will be borne by employer as required by law. 
  

Requirements (Mandatory) 

At least 3 years of relevant working experience as an Operations Support Officer (OSO) in a school setting 

Physical fitness 

Able to carry furniture, equipment, and perform walking/standing duties 

Language 

Proficient in English (spoken and written) 

Tech skills 

Competent in using common smartphone apps (e.g., internet browser, Singpass, WhatsApp) and Walkie-Talkie 

Location preference 

Reside within ~30 minutes of Choa Chu Kang Avenue 4 by public transport 

Personal attributes 

Pleasant disposition, positive attitude, reliable, and able to work independently.

Additional Information for Candidates 

• This is a full-time, contract-based deployment under VionData Partners. 

• Contract period: 1 August 2026 – 31 July 2027 (with possible 1-year extension at school’s discretion). 

• Salary will be paid monthly, exclude GST. 

• Training on school-specific procedures will be provided. 

• Replacement coverage: If deployed personnel is unsuitable or resigns, you may be required to provide a replacement within 14 working days (at no extra cost to school). 
  

How to Apply 

Interested candidates please submit your updated CV highlighting: 

• Number of years as OSO in school(s) 

• Relevant physical/logistics support experience 

• Current residential area (for transport time estimate) 

Shortlisted candidates may be required to attend an interview at Concord Primary School. 

Thomson Medical is in the midst of an exciting transformation, where new ways of working, systems and processes are re-shaping.

If you do not want to miss out this excitement and believe in our purpose in empowering life journeys by caring for generations of women, children and families, we invite you to apply for the following opportunity with us!

The Nurse Manager is responsible for ensuring the efficient and collaborative management and operations of the 24-Hour Urgent Care Centre (UCC), while aligning departmental performance with the hospital's goals and strategic objectives.

The Nurse Manager ensures that nursing services at UCC are delivered safely, effectively, and in alignment with the hospital's strategic goals and regulatory requirements.

The Nurse Manager drives clinical excellence, fosters a culture of continuous improvement, and ensures compliance with quality standards and accreditation frameworks.

Key Responsibilities:

• Provide strong clinical leadership and oversee evidence-based nursing care in a high-acuity setting

• Ensure compliance with clinical protocols, emergency response standards, and infection control practices

• Manage medication safety, controlled drug documentation, and audit readiness

• Lead incident reporting, root cause analysis, and corrective actions for clinical governance

• Lead by example in clinical decision-making, emergency response, and upholding best practices

• Mentor, coach, and develop nursing staff through structured training, competency assessments, and career progression opportunities

• Oversee regulatory compliance, support audits, and maintain up-to-date SOPs and guidelines

• Manage budgets, resources, and support revenue protection through accurate documentation

• Foster collaborative relationships across multidisciplinary teams, acting as the key nursing liaison with doctors, allied health, and management

• Drive quality improvement initiatives and embrace evidence-based, innovative practices

Secondary Duties:

• Support doctors during clinical procedures and assist with practical nursing tasks as needed.

• Participate in in-service education programs and monitor the application of post-training skills

• Provide night duty and weekend coverage when required to maintain operational continuity.

 Qualifications:

• Registered Nurse/Licensed Practical Nurse in Singapore with valid SNB licensure

• Bachelor’s degree or diploma in nursing; post-basic qualification in Emergency Nursing or Healthcare Management is an advantage

• Minimum 7–10 years of nursing experience, including 5 years in management

• Strong leadership, team development, and problem-solving skills

• Experience in Emergency Department/UCC settings preferred

• Excellent knowledge of triage, acute presentations, medication safety, and clinical incident management

• Able to work rotating shift hours (AM/PM), 5 days work week (including Weekends & PHs)

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified.

SJI International Elementary School is seeking a passionate, collaborative, and bilingual Learning Support Teacher to join our vibrant team starting in January 2027. The role involves working with students aged 4 to 12 years through in-class support and individualised pull-out interventions. We require a teacher who has experience supporting learning needs in both English and Chinese. The successful candidate will play a key role in developing and delivering differentiated learning strategies to meet diverse student needs across both languages.

Experience in a similar learning support role is advantageous, and familiarity with inclusive education practices in a bilingual context is highly desirable. The successful candidate will be someone who is able to collaborate closely with colleagues, manage planning time effectively, and show flexibility and creativity. Applicants should respect and appreciate the school’s Catholic Lasallian identity, although they are not required to share the same faith.

Shortlisted candidates will be contacted the week of 13th July 2026 with interviews taking place during the week of 20th July 2026.

Primary Responsibility:

To design and deliver high-quality Learning Support interventions through a dual-language (Chinese/English) model. The primary focus is to identify and address additional learning needs for students in both languages—ensuring a strong foundation in language screening and targeted support to empower all learners to thrive holistically and achieve their full potential within the supportive ethos of SJI International, while upholding the highest standards of safeguarding and student well-being.

Specific Responsibilities:

Teaching and Learning:

• Deliver targeted individual and small-group learning interventions in both English and Chinese to support diverse student needs.
• Collaborate with homeroom and specialist teachers to design, implement, and review Individual Education Plans (IEPs).
• Provide expert guidance to classroom teachers on effective differentiation, scaffolding, and bilingual support strategies
• Create a stimulating, inclusive, and culturally responsive learning environment that features bilingual resources.

Assessment, Recording and Reporting:

• Lead the early identification and screening of learning needs, specifically utilising Chinese diagnostic tools and assessments alongside English standardised frameworks.
• Collect, analyse, and maintain accurate assessment data to monitor student progress and evaluate intervention metrics.
• Keep comprehensive, confidential student records in alignment with school data protection policies.
• Communicate transparently and regularly with parents regarding screening outcomes, IEP targets, and overall progress.

Standards and Quality Assurance:

• Support the strategic goals of the Student Success team and align bilingual support initiatives with the school improvement plan.
• Actively engage in the school's Professional Reflection and Development (PRD) cycle promote continuous personal and professional growth.
• Participate in standardisation and moderation processes to ensure consistency of support across all year groups.

Other Duties and Responsibilities

• Contribute significantly to the service, sport, and activity programmes, demonstrating a commitment to students' holistic growth and building positive relationships beyond the classroom.
• Be an advocate of the school and its decisions during interactions with students, staff, and the community.
• Lead in nurturing a Lasallian Catholic ethos by building upon the legacy and tradition of the school firmly anchored in Faith, Service, Community, Excellence and Respect.
• Maintain good working relationships with colleagues and students.
• Be a role model within the school in terms of professional expertise and conduct and lead by example.
• Treat others fairly and with respect in order to create and maintain a positive school culture.
• Build a collaborative learning culture within the school and manage innovation and change.
• Take on specific tasks related to the day-to-day administration and organisation of the school as requested by the Principal or SLT.

Qualifications and Skills

• Bachelor’s degree in Education, Special Education, or related field; Master’s degree preferred.
• Professional teaching qualification (e.g., PGCE, DipEd).
• Complete fluency in spoken and written Chinese and English.
• Practical experience screening learning needs specifically using Chinese screening tools.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Application Process

All applications for this position strictly to be submitted through Schrole/ APLi only.

The link to our Schrole / APLi page can be found on our Career Page (https://www.sji-international.com.sg/about/careers)

We regret that only shortlisted candidates will be notified.

Description:

• Report directly to the Home Care Team Lead.
• Answer client inquiries on all Home Care services provided by the organization.
• Provide accurate information to clients on policies, procedures and service.
• Following up promptly and communicating to all parties the statuses of work-in-progress in a timely and accurate manner.
• Schedule staff and clients for the respective services.
• Ensure prompt and accurate documentation for all applications and processes from start to finish including filings.
• Strong case resolution skills to resolve client feedback and complaints on promised actions and that client needs are addressed in a timely and appropriate manner.
• Ensure prompt issuing of invoices and accuracy in collection of payables.
• Ensure all organization requirements and SOPs are adhered to.
• Participate and represent on behalf of the company’s services with confidence.
• Communicate clearly and appropriately with clients, business partners, always speaking with the understanding of tone and choice of words.
• Any other duties assigned.

Requirements:

• At least 1 year of experience in an operational capacity in customer service and administrative roles preferable.
• Diploma or Degree in any field.
• Takes initiative and able to be flexible while adhering to SOPs at the same time.
• Proficiency in Microsoft Office Suite applications.
• Good command of English (Written & verbal).
• Experience in healthcare would be advantageous.
• 5-days work week including rotational Saturdays.
• Must be ready to answer urgent client queries at any time.

Benefits:

• Attractive base salary and excellent sales commission.
• Great opportunity for career development in a growing market and company.
• Industry-specific training and coaching by a highly experienced team.
• 15 days annual leave.

Description:

• Report directly to the Finance Director and Finance Manager.
• Generate, send invoices, and collect out-of-pocket payments.
• Ensure prompt and consistent follow-up with clients on payments.
• Assist in answering client inquiries on out-of-pocket payments for services provided by the organization by providing factual and accurate information.  
• Ensure prompt, accurate issuing of invoices and accuracy in the collection of receivables.
• Validate billed attendances against timesheets to prevent overbilling
• Communicate clearly and appropriately with clients and team members.
• Any other duties assigned.

Requirements:

•  Prior experience in invoicing and collecting payments would be advantageous.
•  Proficiency in Microsoft Office Suite applications.
•  Good command of English (Written & verbal).
•  Minimum 3 months commitment, 5 days per week (9am to 630pm), Saturdays may be required.
•  Possibility extension or transitioning to a full-time position in the future.
• Only Singaporeans.