Total 593 Customer Service job vacancies in Hope Valley

Job Description:

• Attend to outbound calls/emails/cases on policy enquiries/requests from customers and advisors
• Provide assistance to customers on the use of the Company’s portals and mobile app
• Handle customers’ enquiries, complaints and feedback across all business channels
• Handle escalated calls by new team members and outsourced contact centre
• Execute outgoing calls to contact new customers or follow-up with existing customers

Application Procedures

Interested candidates, please email your resume to:

Attention: Jamie Tan Pei Zhen (CEI No. R2199473)

jamietan@recruitexpress.com.sg

Recruit Express Pte Ltd (EA No.99C4599)

Key Responsibilities

Training Management

• Leads the training department with clear direction, inspires trainer performance, and drives collective accountability for learner outcomes.

• Builds productive relationships with clients, regulatory bodies, and internal teams; responds professionally to stakeholder needs and expectations

• Uses data and performance metrics to evaluate training effectiveness, identify gaps, and continuously improve programme quality.

• Conduct trainer briefings, “train-the-trainer” sessions, and onboarding for newly assigned trainers.

• Conduct trainer observations to obtain feedback for improvement

• Allocate classrooms and deploy trainers based on intake sizes and subject expertise.

• Financial management, e.g. Submission of training hours to payroll department

• Demonstrates working knowledge of SSG, WSQ, SPF, SCDF, SFA and other frameworks to ensure full compliance in training delivery and documentation.

Facilities & Assessment Management

• Coordinate with assessors and manage assessment schedules.

• Prepare assessment props, rooms, and learner familiarisation sessions in line with SOPs.

• Ensure proper functioning of equipment (HHMD, Walk‑Through Metal Detectors, X‑ray machines, traffic wands).

• Oversee setup for specialized assessments such as XRay and CSSPB.

• Manage attendance tracking, QR code verification, and assessor processes.

• Provide learner care support for those assessed as Not Yet Competent (NYC), including reassessment arrangements.

• Compile weekly assessment results and attendance records for submission.

• Ensure classrooms & assessment rooms are properly equipped, clean, and conducive for training.

Post‑Assessment & In‑House Assessments

• Document assessment outcomes and maintain NYC records.

• Safekeep and replenish props, files, and assessment materials.

• Prepare and conduct in‑house assessments including assessment booklets, case studies, and SOA certificates.

• Ensure compliance with SSG reporting and audit requirements.

Training Materials & Equipment Management

• Maintain and perform regular updates for facilitator and learner guides, worksheets, and presentation slides.

• Conduct class audits to ensure trainers use updated materials.

• Manage training props, files, and specialised equipment (SIMFOX laptops, tablets, handphones).

• Troubleshoot technical issues during lessons and assessments.

Requirements

• Diploma or bachelor's degree in training, education, or related field. 

• TAEPP registered. ACTA/ACLP compulsory. DACE/DDDLP will be an advantage.

• Minimum 5 years of experience in training operations, assessment management, or programme compliance.

• Advanced knowledge of Microsoft Office (Excel, Word and PowerPoint)

• Strong leadership and organisational skills with attention to detail.

• Comfortable using LMS & TMS platforms, TPGateway, and learning technology tools to improve training delivery, administration, and reporting.

• Familiarity with POLWEL requirements is an advantage.

• Excellent communication and problem‑solving abilities.

Why Join Us?

• Play a pivotal role in shaping training excellence and compliance standards.

• Lead operational improvements and support both trainers and learners.

• Be part of a leading training organisation committed to workforce development in Singapore.

Job Scope:

• Coordinate training schedules, registrations, and training logistics
• Manage learner records, attendance, and training documentation
• Liaise with trainers, participants, and external stakeholders
• Ensure compliance with WSQ / SSQ funding requirements
• Support training reports, process improvements, and administrative operations

Requirements:

• Min Degree

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:
Whatsapp: https://wa.me/+6597430026 
Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122
Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Location: Queenstown
Salary: $11/hr - $12/hr
Duration: Oct 2026 - Apr 2027

Working Hours:
- 5-day work week, Office hours
- Mon - Fri (8am-5.30pm/8.30am-6pm)

Job Description:
- Ensure clinic's operational and procedural area readiness based on desired service standards.
- Assist with smooth patient journey including accurate and timely registration, discharge, appointment bookings, cashiering and any other enquiries such as insurance provider's information for billing.
- Provide chaperone assistance to doctors/nurses and prepare consultation documents.
- Attend to any requests, emails and phone enquiries.
- Assist clinic manager in administrative duties.
- Perform any other ad-hoc duties and responsibilities that may be assigned from time to time

Job Requirements:
- Min. O/N'Level / A'Level / NITEC / Diploma in any field
- No exp needed, training will be provided

If interested, please send updated resume via email  jacelynchua@recruitexpress.com.sg 

Melissa Zhang Zhiqi (Mezzo)

(CEI.No: R2197564 | Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

jacelynchua@recruitexpress.com.sg

Engagement & Operations Support Officer

About the Role

We are looking for a proactive and detail-oriented Engagement & Operations Support Officer to support a national initiative aimed at driving cultural participation across communities. This role combines engagement, operations, and event execution to ensure a seamless and positive experience for stakeholders and the public.

Key Responsibilities

Engagement & Outreach

• Support outreach strategies to drive awareness and participation
• Engage with arts, heritage, and community partners
• Assist in executing targeted engagement plans for different demographics
• Support offline outreach activities such as roadshows and community events

Partnerships & Events

• Coordinate and support event planning and execution
• Manage logistics for activations, roadshows, and partnerships
• Liaise with internal teams, partners, and stakeholders

Operations & Customer Service

• Support helpdesk and customer service operations
• Respond to enquiries and ensure service standards are met
• Monitor performance metrics and support improvements

Administration & Risk Management

• Assist in documentation, SOPs, and reporting
• Provide administrative and coordination support
• Identify and manage operational risks

Requirements

• Minimum 2 years of experience in events, communications, or administrative support
• Background in Communications, Events, Arts Management or related fields preferred
• Strong organisational skills with attention to detail
• Good communication and stakeholder management skills
• Proficient in Microsoft Office and digital tools
• Able to multitask and work in a fast-paced environment
• Willing to work evenings/weekends when required

What We’re Looking For

• A team player with strong interpersonal skills
• Adaptable and resourceful problem-solver
• Passion or interest in arts, culture, or public engagement

Next Step

• Drop your resume and contact us to follow-up, or send your resume to weijun.ng@adecco.com  or wa.me/85149149
• Only shortlisted candidates will be contacted

Ng Wei Jun

EA License No: 91C2918

Personnel Registration Number: R26160702

Weare seeking a passionate and organised Deputy Head of Early Intervention     Programme (EIP) to support the leadership and operations of our EIP.

The role involves overseeing studentsupport services, curriculum coordination, parent    engagement, team mentoring, and programme development to ensure high-quality        inclusive education for students with diverse learningneeds.

Key Responsibilities

Programme Management & Student Support

• Conduct small group teaching sessions for children with learningdifficulties when required.
• Coordinate student placement assessments and classallocations.
• Oversee Individualised Education Plans (IEPs),progress reports, and student records.
• Support curriculum planning, classroom resources,and programme development.
• Organise parent-teacher conferences, workshops, andcommunication with families.
• Lead and coordinate student support services,working closely with teachers, therapists, and parents to ensure effectivelearning, behavioural support, and implementation of IEPs for students withdiverse learning needs.
• Oversee assessments, inclusive education practices,and the training and supervision of teaching assistants, volunteers, andinterns to support high-quality intervention services.
• Mentor and support EIP teachers, assistants,volunteers, and interns.
• Organise team meetings and assist with staffperformance reviews.
• Ensure teaching documentation and record-keepingstandards are maintained.
• Manage staff deployment and scheduling duringabsences.
• Support audits, SOP updates, and compliancerequirements.
• Assist with projects, resource planning, andoperational improvements.
• Prepare materials for school events, outings,marketing, and workshops.

Requirements

• Master / Degree in Special Education, Psychology, or related field.
• Minimum 5 years of experience in special education with 3 years in a supervisory role.
• Experience working with children with special needs, developmental delays, or learning difficulties is preferred.
• Strong leadership, communication, and organisationalskills.
• Ability to collaborate effectively withmultidisciplinary teams and families.

• Passion for supporting children with diverselearning needs.
• Applicants who are proactive, compassionate, andcommitted to inclusive education are encouraged to apply.

Interested parties, please send your RESUME withcurrent & expected salary & date available to agnes_ho@therapy.com.sg. We regret only shortlisted applicants will be notified. More information : https://eip.dynamics.com.sg

Work Days: Monday to Friday
Work Hours: 8:30 AM – 5:30 PM
Home Visits Per Day: Typically 3–4 homes, depending on patient load
On-Call Requirement: None on weekdays

Job Scope:

• Make home visits to provide nursing care to terminally ill patients
• Manage care plans and coordinate with doctors and social workers
• Support patients and families with end-of-life care needs

Key Requirements:

• Must be ICU- or Palliative Care-trained
• Home care experience preferred

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description:

• Sending out invites for pre-screening assessment
• Sending out interview invites and rejection emails to candidates
• Maintain accurate and up-to-date records in the applicant tracking system
• Support recruiting events

Application Procedures

Interested candidates, please email your resume to:

Attention: Jamie Tan Pei Zhen (CEI No. R2199473)

jamietan@recruitexpress.com.sg

Recruit Express Pte Ltd (EA No. 99C4599)

Job Responsibilities:

• Manage customer’s enquiries from digital platforms and ensure customer enquiries are resolved to achieve customer satisfaction.
• Handle customer's enquiries and complaints.
• Ensure productivity and quality standards are met
• Other ad-hoc duties as assigned

Job Requirements:

• NITEC/Diploma in any field
• At least 1 year of experience in contact centres, handling voice and/or non-voice channels
• Strong customer service skills
• Excellent communication, written and interpersonal skills
• Able to work independently while being a cohesive team member

Aaron Teo Yiau Bing

CEI Reg. No. R1103712

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Job Responsibilities:

• Attend to enquiries and requests from phone calls in a professional and prompt manner.
• Update complete and accurate information on customer interaction.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Work closely with stakeholders on the service request requirements.
• Deliver service requests within stipulated service standards.
• Work collaboratively as a team to clear all queues in the system promptly.

Job Requirements:

• A level/Diploma in any discipline.
• Good communication skills.
• Able to work independently with minimal supervision.

Aaron Teo Yiau Bing

CEI Reg. No. R1103712

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Responsibilities

• Assisting clients in choosing the right rental vehicle
• Engage with walk-in customers, answer inquiries via phone or email, and convert inquiries into appointment bookings
• Identify opportunities to upsell additional product add-ons (ie. insurance/damage coverage)

Requirements

• Prior sales experience (retail/telemarketing)
• Able to commit at least 6 months

Other Information

• Location: Tampines
• Working Schedule: Monday - Friday, 10am to 7pm (May be required for events or weekend shifts when needed)

• Salary: $13/hr + Base Commission + Performance Commission (depending on your performance)
  

  Yana Norzamry | Personnel Registration No: R26160959 | EA Licence No.91C2918

Job Responsibilities:

• Support General Price Increase (GPI) Exercise.
• Assist in compiling monthly incentive plans for review.
• To clarify pricing terms.
• Maintenance of Rates.
• Support rate setup or updates in Express Billing.
• Assist in the central implementation of the annual general price increase for Global Customers.
• Maintenance of Global Agreements.
• Maintain and review fuel terms for Global Customers, executing updates and communicating changes to Sales.
• Support post-activation maintenance activities.
• Update Global Customer Agreement information.

Job Requirements:

• Diploma/Degree holder in any field with strong analytical background.
• Proficient in Microsoft Excel
• Meticulous and detailed, with the ability to analyse large volumes of data.

Aaron Teo Yiau Bing

CEI Reg. No. R1103712

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Location: Jurong East Govt
Pay: $13 per hour / Direct Perm Up to $2.5K

Contract Duration: 6 months (with the potential for permanent conversion)
Schedule: 5 days per week,3 rotating shifts, AM/ PM / Night Shift (42 hours/week)

Job Description:

• Provide essential nursing care to patients, assisting with daily activities and transfers.
• Perform basic housekeeping duties as required.
• Ensure patient comfort and safety during care activities.

Requirements:

• Nil

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Summary

Review and verify past records for accuracy, identify and flag discrepancies, and assist in resolving documentation gaps. Provide basic administrative support by organizing and checking records.

Responsibilities

• Check and verify past records to ensure accuracy and completeness
• Identify and flag any discrepancies for follow-up
• Assist in resolving gaps in documentation
• Support basic administrative tasks, including organizing and reviewing records

Requirement

• Min Diploma in Business, Engineering, Science
• Proficient in Microsoft Office

Other Information

• Location: Labrador Tower
• Working Schedule: Mon - Thu (8.30am - 6pm) Fri (8.30am - 5.30pm)
• Salary: Up to $12 - $13/hr

Yana Norzamry | Personnel Registration No: R26160959 | EA Licence No.91C2918

We are seeking experienced Senior Psychologists who view assessment as both a clinical science and a professional craft. We are lookingfor clinicians who are passionate about delivering gold-standard diagnostic evaluations while enjoying the autonomy, support, and remuneration that reflecttheir expertise.

Premium Clinical Infrastructure

You will have access to a comprehensive suite of gold-standard assessment tools and professionally designed consultation spaces located in theheart of Orchard Road.  

Full access to our comprehensive library ofgold-standard tools (WISC-V, ADOS-2, ADI-R, WIAT-III, etc.) Additional cognitive, behavioural, and developmental assessment tools

Scope of Practice

You will conduct comprehensive diagnostic and psychoeducational evaluations for:

• Autism Spectrum Disorder (ASD)
• Attention Deficit Hyperactivity Disorder (ADHD)
• Specific Learning Disorders (Dyslexia, Dyscalculia, etc.)
• Complex differential diagnoses
• Emotional and behavioural profiling

Who We Are Looking for

• You are an experienced clinician ( Locum/ Full time or Part time) with a strong foundation in neurodevelopmental assessment and a commitment to high-quality, evidence-based practice.

• Master’s or Doctoral qualification in Clinical or Educational Psychology from an accredited institution
• Registered with the Singapore Psychological Society (SPS) or an equivalent recognised professional body
• Demonstrated expertise in neurodevelopmental diagnostics and comprehensive report writing
• Strong interpersonal and communication skills with the ability to engage children and families from diverse cultural and socioeconomic backgrounds
• A collaborative and professional approach within multidisciplinary settings

Interestedparties, please send your RESUME with photograph, current & expected salaryto agnes_ho@therapy.com.sg .  We regret only shortlisted applicants will be notified.