Total 186 Customer Service job vacancies in D13 Macpherson, Braddell

As a Data Center Engineer plays a crucial role in maintaining the operational integrity of the data center by providing support in ticket resolution, hardware replacement, fiber cabling patching, and fiber testing. This position requires strong technical expertise, problem-solving skills, and a commitment to ensuring the seamless functioning of data center infrastructure. This role may require occasional lifting, physical work, and work in environments with controlled temperature and humidity. Data Center Engineers are expected to adhere to safety protocols and maintain a high level of attention to detail in all tasks.

As a Data Center Engineer is a vital part of our infrastructure support team, ensuring the continuous operation of our data center. If you are a dedicated professional with the required technical skills and a passion for maintaining high-performance data center environments, we encourage you to apply.

Job Responsibilities

- Assist customers onsite or remotely

- Rack and stack network equipment or servers as per client requirement

- Installation of fibre and UTP cables

- Inventory checking and reporting for sites

- Log and track all incidents through ITSM tool and follow the incident management process

- Support business workstations, applications and services ensuring business continuity and customer satisfaction

- Collaborate with the vendor, network infrastructure, security, compliance, and various team for project work

- Supervise vendors and perform user-acceptability checks once completed

Job Qulification

· Minimum Diploma or bachelor’s degree in a Computer Science, Information Technology or related field.

· 1-2 years of working experience.

· Proven experience in data center operations, preferably in a similar role.

· Strong knowledge of data center hardware, fiber cabling, and networking technologies.

· Certification in relevant areas, such as Cisco CCNA, CCNP, or equivalent, is a plus.

· Proficiency in troubleshooting and problem-solving in a high-pressure, fast-paced environment.

· Excellent communication and teamwork skills.

· Able to participate in an on-call rotation if necessary.

· Physical fitness for handling equipment and performing maintenance tasks.

Operations Manager

Job Title: Service Crew

Job Type: Full-Time

Job Responsibilities:

* Welcome and serve customers in a friendly manner

* Take customer orders and serve food & beverages

* Handle cashiering and payment transactions

* Maintain cleanliness of dining area

* Assist in table setting and clearing

* Support daily restaurant operations

Requirements:

* Good customer service and communication skills

* Able to work in fast-paced environment

* Responsible, hardworking, and team player

* Able to work shifts, weekends, and public holidays

* Salary negotiable based on experience

* ⁠must have food and hygiene cert

IF keen please contact me directly on whatsapp 92340784 ling

Lee Ling Ling

EAP/ CEI number is R25159013

EA/ Licence No : 17C8673

Contract Duration

·        3 August 2026 to 19 November 2026

This engagement is aligned with the school calendar. No work is required during the June, September, and Year-End (November to December) school holiday periods, as well as the scheduled school holidays listed below: -

2026 School Holiday Periods

·        September Holiday: 7 - 11 September

·        Year-End Holiday: 23 November - 31 December

2026Scheduled School Holiday

·        PSLE Oral: 12 – 13 August

·        Teachers' Day: Friday 4September

·        PSLE Listening Comprehension: 15 September

·        Children's Day: Friday 2October

·        PSLE Marking Days: 12 – 14 October

·        Admin Day: 11 November

Working Location

·        Yishun

Working Hours

·        5 Days

Mondays to Wednesdays & Fridays: 8.00am to 2.15pm

Thursdays: 8.00am to 4.15pm

Lunch: 45 mins

Offered Salary

• S$2,500 to S$2,800 per month

Requirements

·        Minimum Diploma in Nursing

·        Minimum 2 years of related working experience in a similar position is preferred

• Must have a valid first-aid with CPR and AED certification
• Preferred to have relevant clinical nursing experience in local clinics, hospitals, or medical centers

·        Able to communicate clearly and professionally both with young primary school children and with parents/guardians

Job Description

Manage and operate the school sick bay by attending to primary school students.

Scope of Duties Responsibilities include providing basic first aid and assessing and managing minor injuries and illnesses, strictly in accordance with school policies and established procedures. The role involves maintaining accurate sick bay records, including recording students’ arrival time, departure time, presenting condition, actions taken, and any follow-up arrangements, in line with school documentation requirements.

The role requires communication with parents/guardians in accordance with school guidelines, including updating parents/guardians on their child's injuries or current medical situation, and attending to any enquiries they may have.

The role also includes ensuring the sick bay is adequately stocked and orderly, maintaining cleanliness and hygiene standards, and implementing the school’s emergency response procedures for serious medical incidents, including prompt escalation to designated school personnel and/or emergency services, where required.

EA License No.:96C4864

Reg No.: R1106928TOH LAY HOON (JESSICA)

We believe in investing in our people, to help them achieve their career aspirations. With a strong culture based on commitment, integrity, passion and teamwork, we provide a conducive environment for our people to succeed. We are looking out for self-motivated, dynamic and talented individuals to join our growing team.

What You'll Do:

• Operate and monitor CCTV surveillance system, Access Control system, Intrusion Detection System and all other physical security related systems.
• Respond to physical security system alarms and fault indicators in accordance with protocol & SOPs.
• To report all incidents to management in an accurate manner.
• Support and respond to any security incidents/suspicious activity on site and escalation in accordance with standard protocol & SOPs.
• To be fully acquainted with all emergency procedures.
• Handling notification calls from staff for access into substations.
• Assist in other duties as assigned by Team Leader and/or Reporting Officer.

What You’ll Need:

• NITEC certification or higher.
• PLRD Security licence (Minimum PWM grade of SSO) is a must
• Candidates with Command Center experiences preferred.
• Proficiency in Microsoft Office software (Microsoft Words and Excel).
• Well-spoken & good command of English.
• Able to work 2 rotating shift (12-hour shift) and adapt to a spontaneous, fast-paced environment.

Job Duties

OPERATIONS

• Perform order processing operations in compliance to rating principles as well as operator variations
• Perform documentation for order processing activities
• Perform stock transfer/system transaction in WMS
• Monitor cargo handling schedules to ensure timelines are complied with
• Perform system receipt of cargoes
• Validate documentations and escalate non-conformities
• Identify operational shortfall and escalate

CUSTOMER SERVICE

• Manage appropriate mitigating actions/plans to manage lapse in delivery of logistics services
• Prepare reports for customers and operation
• Perform billing process

Job Requirements

• PC literate
• Experience in warehousing and logistics will be an advantage
• Able to start work immediately
• Location: Pioneer (Walking distance from Gul Circle MRT Station)
• Working hrs: Mon to Thur – 8.30am to 6pm; Fri – 8.30am to5.30pm; Alt Sat – 8.30am to 12.30pm

Interested candidates please send resume to ek@businessedge.com.sg

Eric Kng Chip Guan (CEI No. R1104559)
Business Edge Personnel Services (EA License 96C4864)

About the Role

We are seeking a Business Support Executive to support our Marketing and Management teams in preparing board presentation slides, analysis charts, documents for meetings, tender submissions and customer presentations. The ideal candidate will have strong Microsoft Office (PowerPoint, Word, Excel) skills as well as any other software that can be used for presentations and writeups.

Key Responsibilities

• Prepare and design professional presentations with content provided by management.
• Provide online research to enhance presentation content.
• Add value to submission documents with data charts, value descriptions with marketing flare.
• Maintain a consistent and professional visual style in all presentation materials in line with company branding.
• Support Senior Leadership team in preparing materials for internal and external meetings, business reviews, and client presentations.

Requirements

• Degree or Diploma in Business, Finance, Marketing, Communications, IT or a related field.
• Proficient in Microsoft PowerPoint or Canva or equivalent.
• Basic understanding of excel and financial data.
• Strong attention to detail, organization, and ability to meet tight deadlines.
• Ability to work independently while managing multiple projects simultaneously.

Job Scope:

• Editing / verification of returns, including clarification with respondents
• Email / telephone chasing of outstanding returns
• Extracting, organising and tabulating data from accounts
• Data entry

Requirements:

• At least 'O' Level/Nitec/Higher Nitec certificate (at least 3 passes)
• Relevant background in Business Admin/Accountacy/Statistics
• Basic computer skills
• Basic Microsoft Office skills
• Good communications/ customer-service skills

Working Hours: Office Hours

• 5 days a week, excluding weekends and PH and
• 8.5 hours per day except for 1 designated day / week will be 8 hours

Contract Period: 9 months (estimated Aug 2026 to April 2027)

Salary: $2760/month

Location: City Hall

EA License No.: 96C4864

Reg No.: R26159658 BRANN LEONG CHUN HOE

About the Role

Our client is seeking an experienced Airfreight Customer Service Executive to join their dynamic team. In this role, you will be responsible for managing end-to-end air shipment processes covering either import OR export operations. You will serve as a key liaison between internal stakeholders, customers, overseas agents, and vendors.

Key Responsibilities

• Answer all incoming calls promptly and courteously.

• Respond to customer enquiries in a timely manner.

• Apply basic knowledge of cargo commodities in accordance with IATA rules and regulations.

• Handle Air Import OR Export shipment coordination with multiple internal and external stakeholders regarding shipment requirements.

• Coordinate flight bookings with the procurement team.

• Review AWB/HAWB and other necessary shipping documents; inform customers and overseas agents of any discrepancies or non-compliance.

• Ensure all data is updated accurately in the system.

• Liaise with overseas agents on requirements and rates.

• Obtain rate approval from customers prior to shipment departure.

• Provide flight details and freight status updates to customers promptly.

• Ensure compliance with AED requirements and job file closures within KPI timelines.

• Monitor shipment uplift and transit to ensure timely arrival/delivery to consignees; update shippers and destination stations on any delays.

• Maintain a good understanding of customer SOPs and shipment handling requirements, ensuring compliance prior to shipping to achieve customer satisfaction.

• Monitor progress to meet month-end targets, annual objectives, and KPIs.

• Support colleagues in shipment execution when required.

• Provide airfreight quotations upon request.

• Handle supplier invoice disputes.

• Escalate issues or concerns requiring broader attention or resolution in a timely manner.

• Perform other ad-hoc tasks as assigned by the Supervisor/Manager.

Requirements:

• Minimum Diploma / Degree.

• 2-4 years of experience in airfreight forwarding (import and/or export).

• Good written and spoken English.

• Excellent communication and interpersonal skills.

The Company
AGIS Medical Supplies Pte Ltd, we import and distribute medical equipment including motorised wheelchair, mobility scooter, hospital bed and home nursing equipment. We are looking for service oriented candidate with a caring heart to join our dynamic team.

Office at 50 Kallang Pudding Road #07-08 Singapore 349326

Job Description

• To provide customer service and administrative support for order fulfilment, including scheduling delivery.
• Assist in processing application and documentation for equipment inspection and registration.
• General admin duty, update database and manage customer calls.

Requirements

·        ITE ,Nitec, N/O level, Diploma or equivalent

·        Basic MS Office skills

·        Good communication and attention to detail.

·        Some working experience in admin work and customer service will be an advantage.

·        Handle confidential information with integrity.

Benefits:

·        Attractive salary

·        5.5 days work with alternate Saturday off.

·        Annual Leave

·        Medical benefits

Join our Digital Infrastructure & Cybersecurity team as a technical leader shaping modern IT environments. You’ll drive secure, scalable hybrid infrastructure across cloud (AWS, Azure) and on-premise systems, ensuring performance, reliability, and cost efficiency.

Responsibilities and Authorities

1. Cloud Architecture Design & Management
• Collaborate with Service Provider(s) to design and implement scalable, secure, and highperformance cloud solutions (IaaS, PaaS, SaaS)
• Create cloud reference architectures and roadmaps aligned with business and IT strategy
• Manage cloud environments including compute, storage, networking, and identity services
• Lead migration planning from legacy systems to the cloud

2. Amazon Connect Support
• Provides backup support to Amazon Connect system including Change Request for configuration of contact flows, IVR, call queues, routing profiles, and agent settings

3. On-Premises Infrastructure Oversight
• Maintain and improve on-premise IT infrastructure including servers and storage and ensure interoperability between on-prem and cloud systems for hybrid environments, including Active Directory synchronization
• Oversee hardware refresh cycles and disaster recovery planning

4. Security Architecture & Risk Management
• Define and enforce infrastructure security policies across cloud and on-prem platforms
• Implement secure configurations, encryption, hardening and access control policies
• Ensure compliance with industry standards (e.g., ISO 27001).

5. Cloud Security (AWS): Co-Own the following duties with the Network & Security Analyst: Ensure proper configuration of cloud-native security services such as:
• Cloud Security Groups, IAM, GuardDuty, Config, CloudTrail, WAF, IAM and Security Command Center
• Implement and monitor logging, alerting, and auditing for cloud-based workloads
• Manage secure access to cloud resources using conditional access, MFA, role-based access control (RBAC), and zero-trust principles
• Stay current with evolving cloud security trends, threats, and compliance frameworks.

6. Infrastructure Monitoring
• Establish monitoring and logging frameworks for proactive infrastructure management
• Drive observability across systems to support incident response and root cause analysis
• Participate in audits and support internal and external security assessments

7. Disaster Recovery & Business Continuity
• Regularly test, monitor and maintain high availability, backup, and disaster recovery to ensure compliance with organization BCP objectives

8. Others
• Performs other duties as may be directed by the Department Manager.

Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related discipline
• 3+ years of experience in IT infrastructure (both Cloud and On-Prem) management
• In-depth understanding of Virtualization
• Hands-on experience with IAM, firewalls, VPNs, security appliances, and cloud-native security tools
• Familiar with enterprise architecture frameworks

Competencies / Skills Requirement
• Familiarity with the systems and operations
• Good analytical and problem-solving skills
• Good interpersonal & communication skills
• Self-motivated and willingness to learn
• Ability to work independently

Looking for Part-time English teacher:

Level to be taught are from Primary 1 to Seconday 4.

Teachers with school experience would be preferred.

Have passion in teaching students.

Teacher applying for the job would appreciate if you would like to teach Primary Level or Secondary Level. Our centre will deploy you to the relevant Level.

Please indicate the subject you are able to teach. E.g. English or Math / or both English & Math.

Here's the JD for a Software Support Executive, aligned with Amber Creative's positioning:

Company OverviewAmber Creative is a full-service digital agency in Singapore offering web and mobile development, UI/UX design and generative AI services to create user-centric, innovative digital solutions.

Job SummaryWe are seeking a detail-oriented and client-focused Software Support Executive to provide technical support, troubleshoot software issues, and ensure seamless day-to-day operation of digital products and platforms for our clients. The ideal candidate is a strong communicator who can bridge the gap between technical teams and end users, and is comfortable working in an AI-augmented support environment.

Responsibilities

• Serve as the first point of contact for client-reported software issues, handling inquiries via ticketing systems, email, and messaging platforms promptly and professionally
• Diagnose, troubleshoot, and resolve software bugs, configuration issues, and user errors across web and mobile applications
• Escalate complex or unresolved issues to development and engineering teams with clear, well-documented bug reports and reproduction steps
• Monitor and manage the support ticket queue, ensuring SLAs are met and clients are kept informed of progress throughout issue resolution
• Conduct user acceptance testing (UAT) coordination and assist clients through software releases, updates, and go-live transitions
• Create and maintain support documentation including FAQs, user guides, troubleshooting runbooks, and known issue logs
• Liaise with project managers and developers to relay client feedback and surface recurring issues that may indicate systemic defects or UX gaps
• Assist in onboarding new clients to platforms by delivering training sessions and walkthroughs
• Use generative AI tools to draft support responses, summarise ticket histories, and produce client-facing documentation more efficiently
• Identify patterns in support requests and proactively flag improvement opportunities to the product and development teams
• Maintain accurate records of all support interactions, resolutions, and escalations for reporting and continuous improvement

Required competencies and qualifications

• Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field
• 1–2+ years of experience in a software support, helpdesk, or technical customer service role
• Solid understanding of web and mobile application fundamentals, including basic familiarity with HTML, APIs, and databases
• Experience working with ticketing and project management tools such as JIRA, Freshdesk, Zendesk, or equivalent
• Strong written and verbal communication skills with the ability to explain technical issues clearly to non-technical users
• Systematic troubleshooting approach with strong attention to detail and follow-through
• Ability to manage multiple open tickets and competing priorities without dropping the ball

Preferred competencies and qualifications

• Experience supporting SaaS platforms or client-facing digital products in an agency or managed services environment
• Familiarity with software development lifecycles (SDLC) and agile delivery practices
• Working knowledge of generative AI tools (e.g. Claude, ChatGPT) for support workflow augmentation — drafting responses, summarising threads, generating documentation
• Basic scripting or SQL knowledge for log analysis and data lookups
• Understanding of data privacy and security best practices relevant to client data handling (PDPA compliance a plus)

We are seeking a proactive and customer-focused Customer Care Executive to manage client accounts, strengthen customer relationships, improve retention, and identify opportunities for upselling and cross-selling. The ideal candidate will act as the primary point of contact for customers, ensuring a positive customer experience while supporting revenue growth and long-term customer loyalty.

Key Responsibilities

Account Management

• Serve as the primary contact for assigned customer accounts.
• Build and maintain strong, long-term relationships with customers via F2F interaction.
• Understand customer needs, business goals, and challenges to provide appropriate solutions.
• Conduct regular follow-ups and account reviews to ensure customer satisfaction.

Customer Retention

• Monitor customer engagement to identify retention risks.
• Proactively address concerns and resolve complaints to prevent churn.
• Gather customer feedback and recommend improvements to services and processes.
• Maintain high levels of customer satisfaction and loyalty.

Upselling& Cross-Selling

• Identify opportunities to upsell additional products, services, or upgrades.

Customer Support & Administration

• Respond to customer inquiries via phone, email, chat, or other channels.
• Follow up on contract renewals, negotiate on Price Increases, service package and other account related activities.  
• Maintain accurate customer records in our in-house system
• Ensure compliance with company policies and service standards.

Requirements

• Customer Service, Call Centre and Sales Administration experiences preferred
• Proficient in Google Applications and good computer/IT literacy
• No prior experience required (On-The-Job training will be provided)
• Positive communication skills and customer service-oriented
• Good work ethic standards, independent and a team collaborator
• High resilience and composure (Handle complaints and unpleasant customers)
• Strong multi-tasking, analytical and meticulous abilities
• Pro-active and adaptable in a fast-paced volatile environment

We are seeking a proactive and detail-oriented individual to support daily business operations across administrative, sales coordination, and customer service functions.

This role is well-suited for someone who is organised, enjoys working with people, and takes pride in ensuring smooth and efficient day-to-day operations.

Summary:

• Salary up $3500

• 5 days office hours

• Multiple locations hiring: Tai Seng

• Positive work environment

• Yearly bonus
  

Job Scope:

• Process and manage sales orders accurately and in a timely manner

• Prepare quotations, invoices, and other sales-related documents

• Ensure proper recording and maintenance of sales orders and customer information

• Monitor order fulfilment with internal supply chain teams to ensure timely delivery

• Respond to customer enquiries professionally and in a timely manner

• Provide administrative and operational support to the sales team

• Liaise with internal stakeholders to ensure smooth order processing and coordination

• Ensure all sales and contract information is accurately updated in the system

• Submit and maintain records for After Sales Service Support claims

• Support general administrative duties as assigned
  

Requirement:

• Experience in administration / sales support / customer service roles

• Proficient in Microsoft Office (especially Excel and Word)

• Good communication and coordination skills

• Organized, detail-oriented, and able to multitask

• Positive attitude with willingness to learn and support the team

• Entry-level candidates are welcome to apply, training provided

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

StaffKing Pte Ltd (20C0358) | Jasmine Wong (R22107578)