Total 525 Customer Service job vacancies in BUKIT PASIR

The Analyst, Operations (Rep Support) will play a critical role in ensuring smooth onboarding, offboarding, and ongoing support for representatives. The role involves handling all rep-related operational tasks, queries, and follow-ups to maintain high efficiency and service quality. This position requires strong attention to detail, organizational skills, and the ability to manage multiple tasks independently.

Key Responsibilities:

• Take care of the end-to-end onboarding and offboarding processes for representatives, including documentation, system setup, and timely creation of agent codes.
• Send rep confirmation notices upon successful onboarding and follow up on offboarding debts for recovery.
• Take care of CRM rep data, including setup and maintaining updated records.
• Liaise with internal departments to ensure smooth transitions and coordination for rep-related processes.
• Act as the point of contact to ensure timely and effective support for representatives.
• Resolve enquiries efficiently and escalate issues where required.
• Track and maintain records of rep support requests and resolutions.
• Review and streamline workflows to improve efficiency and service quality.
• Ensure timely and accurate retrieval, archiving, and reporting of documents.
• Assist with ad hoc operational projects as assigned by management.

Requirements:

• Meticulous, detail-oriented, and able to meet deadlines consistently.
• Strong proficiency in MS Office, particularly Excel.
• Excellent organizational and communication skills.
• Ability to work independently and collaboratively as part of a team.
• Fresh graduates are welcome to apply; prior operations or insurance experience is a plus.

By submitting your job application, you give consent that SGA and any affiliates and any person authorised by SGA is allowed to use your personal data for assessing and evaluating your suitability for employment in any current or prospective positions within SGA.

Job Responsibilities

• Responsible for the preparation and upkeep of teaching resources, arrangement, appearance and learning environment of the classroom.
• Supervise and guide the primary children with their homework
• Plan and deliver activities, lesson and programmes, such as character development programmes in a creative and interesting manner to encourage students’ participation
• Organise enrichment workshops that can help promote the overall development of the children
• Curate creative activities to develop skills and expand mindsets in the areas of innovation, critical thinking and problem-solving skills.
• Engage children in outdoor play that serves to build psychomotor skills
• Daily administration - attendance, collection of forms, health and safety, etc.
• Ensure the safety and wellbeing of the students.
• Liaise with parents and guardians regarding children’s learning progress and behaviour in class

Other Requirements

• Possess a Polytechnic Diploma in relevant discipline or WSQ Student Care certification
• At least 2 years of experience in teaching children, preferably at primary level
• Prior work experience with children with special needs is an added advantage
• A team player with good communication and classroom management skills
• Patient and passionate about teaching children with special needs
• Good understanding in primary school curriculum

• Position : System Engineer (IT Support)

• Location: Tai Seng (2 minutes walk from Tai Seng MRT)

• Working hours: Monday to Friday (9am - 6pm)

• Salary (commensurate with experience): Up to $4,000 + Performance Bonus + Staff Benefits

• Duration: Permanent

• Industry: Food & Beverage

Main Responsibilities:

• Provide support and ensure the stability for POS, Network and Systems

• Provide 1st Level troubleshooting for IT hardware and operational systems

• Manage and ensure effectiveness of Windows and Linux servers

• Ensure servers are up to date with security patches

• Maintaining and upgrading existing infrastructure as required

• Collaborate with vendors, project Leads and users to resolve issues and ensuring solutions are viable and consistent

• Keep accurate and updated records of IT assets, purchases and leases

Requirements:

• Minimum Diploma in Computer Science, Business Information Technology or relevant field

• 2 years of relevant experience

• L1 network knowledge

Email to: abby.pang@searchpersonnel.com.sg for more information.

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***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Deputy Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

• Handle customer service hotline and provide first level of support
• Handling telephone calls, screening and directing calls
• Provide quality customer service to customers over phone or email
• Co-ordinate with internal staff and ensure closure of all customer service calls/complaints.
• Resolve customer queries efficiently and escalate problems/issues promptly
• Other ad-hoc duties as assigned

Requirements

• Minimum GCE ‘N’/‘O’ Level
• 1 to 2 year(s) relevant experience in customer service or retail
• Strong analytical, good problem solving and decision making abilities.
• Proficient in MS Office (Excel & Word)
• Ability to work independently with minimum supervision
• Customer-oriented with good interpersonal and communication skill

Product area

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

 Job description

The High Touch Support team focuses on solutions and customer-centric supportability and helps to avoid issues, build customer trust, and enable customer's growth and success on Google Cloud Platform (GCP). 

In this role, you will be a part of a global team that provides support to help customers make the switch to Google Cloud. You will provide a dedicated service to the customers, aiming to anticipate their needs, optimize product performance, and enable customer success. You will troubleshoot technical problems for customers with debugging, networking, system administration, updating documentation, and coding/scripting. You will make the products easier to adopt and use by making improvements to the product, tools, processes and documentation.

Qualifications

Job responsibilities

• Work with customers on their production deployments to resolve issues and achieve product readiness, availability, and scale.
• Develop an in-depth understanding of Google Cloud's product technology and underlying architectures by troubleshooting, reproducing, and determining the root cause for customer-reported issues, building tools, and faster diagnosis.
• Act as a consultant and subject matter expert for internal stakeholders in engineering, sales, customer organizations to resolve technical deployment obstacles and improve Google Cloud.
• Understand customer issues, advocate for their needs with internal teams, including Product and Engineering teams, to find ways to improve the product, and drive production.
• Participate in rotating on-call schedules including during nights, weekends and holidays, to ensure prompt and proper resolution of customer-impacting technical challenges, as well as travel up to 15% in-region for meetings and onsite delivery activities as needed.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 3 years of experience troubleshooting and advocating for customers' needs, triaging technical issues, or software development.
• Experience creating content for technical audiences, and with web technologies (e.g., HTTP, HTML, DNS, TCP, etc.).
• Experience writing, reading, and debugging code in Java, C, C++, Python, or Go, including working with distributed systems, solutions, design patterns, or best practices.
• Ability to communicate in English and Mandarin fluently to support client relationship management in this region.

Preferred qualifications

• Experience working with any public cloud services and infrastructure (e.g., Google Cloud Platform).
• Experience developing developer tools (e.g., automation, testing, debugging).
• Experience with cloud computing and debugging complex workload issues across large-scale, multi-node environments.
• Experience as a system/network administrator working with Linux/Unix systems, from kernel to shell, file systems, and client-server protocols.
• Experience in crisis response or escalation management across multiple teams, with the ability to influence momentum of incident response for critical customer issues.
• Experience with one or more of the following solutions: system virtualization, on-premise or hybrid cloud computing.

About the Role

We are looking for a customer-focused and enthusiastic Customer Service Representative to join our team. This role is ideal for individuals who enjoy interacting with people and delivering a positive customer experience, while also supporting brand engagement initiatives.

Key Responsibilities

• Attend to customer inquiries and provide prompt, professional assistance
• Deliver excellent customer service through face-to-face interactions
• Represent the brand and create a positive customer experience
• Support on-ground marketing activities and customer engagement initiatives
• Build and maintain strong relationships with customers
• Understand customer needs and recommend suitable solutions
• Contribute to team performance goals and service standards

Requirements

• Minimum Diploma in any field
• No prior experience required (training will be provided)
• Comfortable in a client-facing environment
• Strong communication and interpersonal skills
• Customer-oriented with a positive attitude
• Proactive, adaptable, and willing to learn
• Able to work independently and in a team

What We Offer

• Structured training and mentorship
• Opportunities for career progression in customer service, sales, and marketing
• Supportive and dynamic team environment
• Performance-based incentives

• Handle customer service hotline and provide first level of support
• Handling telephone calls, screening and directing calls
• Provide quality customer service to customers over phone or email
• Co-ordinate with internal staff and ensure closure of all customer service calls/complaints.
• Resolve customer queries efficiently and escalate problems/issues promptly
• Other ad-hoc duties as assigned

Requirements

• Minimum GCE ‘N’/‘O’ Level
• 1 to 2 year(s) relevant experience in customer service or retail
• Strong analytical, good problem solving and decision making abilities.
• Proficient in MS Office (Excel & Word)
• Ability to work independently with minimum supervision
• Customer-oriented with good interpersonal and communication skill

We are expanding! Thrive is looking for cheerful, positive and patient Student Care Teachers to join its big family. Why join us? Thrive provides a positive, warm, friendly, work-life balanced environment. We work with our Student Care Teachers in developing the knowledge and skills to bring out their best talents.

Days: 5 days’ work week (Monday - Friday)

Working hours during school terms:

10:00 am to 7:00 p.m. (8 hrs excluding 1hr lunch)

Job Highlights:

• Training opportunities
• Medical/Insurance benefits

Job Roles & Responsibilities.

• Supervises and guides primary school students in their school homework, spelling and revision in at least three subjects (Math /English/ Science)
• Provides a positive, nurturing, safe & secure learning environment for students
• Maintains order in the classroom and ensure students' safety, welfare and security protocols are met at all times
• Conducts in-house enrichment classes and ensure lesson plans are delivered
• Marking of written work from enrichment programmes
• Maintains regular communication with parents on their children’s development
• Provides support in dismissal and any centre duties

Required Qualifications & Experience:

• Possess at least a good GCE 'O' Levels, ‘A’ Levels or Diploma
• Candidates with a WSQ Student Care certification will have an advantage
• Cheerful, patient and passionate when dealing with children
• Some relevant experience such as student care/ tutoring, and certification in student care would be advantageous
• Keen to teach young children between the ages of 7-12
• Possess genuine care for children and desire to nurture them holistically
• Good communication skills in order to liaise with the parents and students

Product area

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

 Job description

The High Touch Support team focuses on solutions and customer-centric supportability and helps to avoid issues, build customer trust, and enable customer's growth and success on Google Cloud Platform (GCP). 

In this role, you will be a part of a global team that provides support to help customers make the switch to Google Cloud. You will provide a dedicated service to the customers, aiming to anticipate their needs, optimize product performance, and enable customer success. You will troubleshoot technical problems for customers with debugging, networking, system administration, updating documentation, and coding/scripting. You will make the products easier to adopt and use by making improvements to the product, tools, processes and documentation.

Qualifications

Job responsibilities

• Work with customers on their production deployments to resolve issues and achieve product readiness and availability.
• Develop an understanding of Google Cloud's product technology and underlying architectures by troubleshooting, reproducing, and determining the root cause for customer-reported issues, build tools, and diagnosis.
• Serve as a consultant and subject-matter-expert for internal stakeholders in engineering, sales, and customer organizations to resolve technical deployment obstacles and improve Google Cloud.
• Understand customer issues, advocate for their needs with internal teams, including Product and Engineering teams, to find ways to improve the product, and drive production.
• Participate in rotating on-call schedules including during nights, weekends and holidays, to ensure prompt and proper resolution of customer-impacting technical challenges, as well as travel up to 15% in-region for meetings and onsite delivery activities as needed.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 3 years of experience troubleshooting and advocating for customers' needs, triaging technical issues, or software development.
• Experience writing, reading, and debugging code in Java, C, C++, Python, or Go, including working with distributed systems, solutions, design patterns, or best practices.
• Experience creating content for technical audiences, and with web technologies (e.g., HTTP, HTML, DNS, TCP, etc.).
• Ability to participate in on-call rotation, including non-standard working hours, nights, weekends and holidays.
• Ability to communicate in English and Mandarin to support client relationship management in this region.

Preferred qualifications

• Experience using techniques such as packet capture/packet analysis, artificial packet creation, load testing, and traffic path analysis to troubleshoot network latency, packet loss, and other performance issues at the packet level.
• Experience in developing developer tools (e.g., automation, testing, debugging).
• Experience working with any public cloud service and infrastructure.
• Experience in crisis response or escalation management across multiple teams, with the ability to influence momentum of incident response for critical customer issues.
• Knowledge of networking fundamentals (e.g., load balancing, cloud storage, peering, TCP/IP, etc.).
• Knowledge of Linux or Unix systems at a system/network administrator level.

• Position: Admin Assistant (Construction)
• Location :Loyang- few bus stops from Pasir Ris MRT
• Working hours: 5.5 days, Monday-Friday 9.00am-6.00pm Saturday half day 9.00am-12.30pm
• Salary (commensurate on experience): Up to $3000 + Bonus + 14 days annual leave
• Duration: Permanent
• Industry: Timber Flooring

Main Responsibilities:

• Handle customer enquiries via phone and email
• Provide administrative and customer support
• Prepare invoices and delivery orders
• Update customer records in the database
• Share basic product information and follow up with customers
• Support other administrative duties as assigned

Requirements:

• Diploma or equivalent qualification
• At least 1 year of administrative or customer service experience
• Experience in construction, renovation, interior fit-out, or related industries will be an advantage
• Proficient in Microsoft Office
• Able to communicate clearly and provide good customer service

Email to joie@searchpersonnel.com.sg

***We DO NOT charge our candidates nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

About Pet Lovers Centre:

Pet Lovers Centre Pte Ltd is one of the largest and oldest pet care retail chain in Southeast Asia since founded in 1973. Pet Lovers Centre Group, which currently leads 6 subsidiaries, is headquarted in Singapore and currently has over 150 outlets spanning across 5 countries in South-East Asia.

Highlights:

Job Description

As a Customer Service Executive at JIJI PTE LTD, you will be the frontline of our e-commerce operations, supporting customers across multiple platforms. You'll handle enquiries, resolve issues, and ensure every customer enjoys a seamless shopping experience—from order to delivery.

Key Responsibilities

• Respond promptly to customer enquiries via chat, email, and phone
• Assist customers with order tracking, product enquiries, and aftersales support
• Coordinate with logistics and internal teams to resolve delivery or stock issues
• Handle return/exchange requests and follow up with customers professionally
• Update customers on order statuses and ensure timely resolution of issues
• Maintain service quality and support platform ratings (e.g. Shopee, Lazada, website)

Requirements

• Entry-level candidates are welcome; training provided
• Strong communication and problem-solving skills
• Customer-first mindset and a calm, professional attitude
• Able to multi-task in a fast-paced, e-commerce environment

Why Join Us?

Friendly and supportive team culture

Opportunities to grow within a fast-moving e-commerce company

Apply now and help us deliver better online shopping experiences at JIJI!

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.

The Role

As a member of the Customer Success organization, the Senior Customer Training Specialist is responsible for coordination and administration of training classes for APAC region. The Senior Customer Training Specialist manages all training class logistics and activities to ensure the students have an excellent experience with AspenTech training.

Your Impact

• Schedule training classes
• Maintain current and accurate data and statuses for all Training Class and Student Registration records
• Capture accurate and complete information in our Customer Relationship Management (CRM) system
• Collaborate with other AspenTech departments (e.g. Sales, Customer Service) to quickly handle customer training inquiries
• Provide a high level of customer service to external and internal customers
• Prepare and distribute class status reports to the management team
• Prepare proposals to sell training classes
• Manage all class logistics.  Ensure training manuals, software licenses and any other needs are delivered prior to class start
• Manage off-site facility rental in other cities.  Coordinate lunch catering to classes when needed.
• Work with other departments to ensure customers are properly set up invoicing/billing within the CRM system
• Invoice students accurately and in a timely manner
• Participate in other business improvement projects and assignments as required
• Interact with customers directly through chat or phone.
• Greet customers in our Singapore training facility and set up rooms, keep drinks and snacks stocked.

What You'll Need

• Minimum 2 years of experience working in a customer facing role in a fast-paced high-tech environment
• Liaising with Mandarin-speaking clients and stakeholders in North Asia is a core part of this role; therefore, proficiency in Mandarin (spoken and written) is required.
• Additional language proficiency in Japanese or Korean is ideal.
• University Degree is preferred.  Business or marketing background will be helpful
• Proficient with Microsoft Office
• Excellent customer service and interpersonal skills
• Strong verbal and written communication skills
• Self-discipline and motivation to produce results with minimal supervision
• Strong attention to details and demonstrated ability to manage multiple priorities
• Ability to work within deadlines.  Excellent planning, time management, organizational skills
• Strong analytical, problem solving and creative thinking skills 

Key Responsibilities

Clinical Assessment & Care Planning
• Conduct comprehensive admission and periodic assessments using standardized tools (e.g., Modified FRAT, FAST).
• Develop, implement, and update individualized care plans via the Elder &Community Care suite.
• Perform critical reassessments following hospitalizations, falls, or significant absences.

Medication & Clinical Management
• Oversee medication management, including preparation, packing, and administration.
• Ensure strict adherence to the IDDSI framework for residents with swallowing difficulties (dysphagia).
• Respond promptly to medical emergencies and maintain rigorous infection control standards.

Leadership & Supervision
• Supervise and train care staff in delegated nursing procedures, enteral feeding, and medication support.
• Liaise with the Centre Lead regarding nursing equipment and day-care operations.
• Lead quality improvement initiatives to enhance resident safety and well-being.

Coordination & Communication
• Collaborate with a multidisciplinary team to ensure seamless care coordination.
• Maintain effective clinical communication with families regarding client conditions and care goals.
• Facilitate internal and external referrals to support holistic resident needs. 

PLEASE NOTE THAT THIS POSITION REQUIRES WORK ON A SATURDAY (4 Weekdays+1 Saturday)

Roles & Responsibilities:

• Assist in preparing and executing educational programs that cater to children’s developmental needs
• Develop and prepare age-appropriate teaching aids to enhance children’s learning experiences
• Observe, evaluate, and maintain accurate records of children’s development and progress.
• Ensure the proper upkeep of teaching materials, classroom arrangements, and the learning environment
• Apply positive discipline techniques to manage children’s behaviour and promote a healthy learning atmosphere
• Build and maintain supportive relationships with both children and parents, fostering effective communication and collaboration

Requirements:

• Preferably with experience working with Children with special needs
• Minimum GCE “O” Level qualification or higher
• Strong interpersonal skills, with a high level of responsibility and punctuality
• Approachable, proactive, and consistent in interactions with children, parents, and colleagues
• Proficient in basic computer skills, especially MS Excel