Total 1,992 Senior Executive level Customer Service job vacancies

Title : Centre Operation Executive 

Location: Yishun Outlet (with weekly visits to Hougang/Midtown & Khatib)

Working days: 5 day work week, including 1 weekend (Tues - Sun or Mon - Sat)

Weekday Hours: 12:30 PM – 9:30PM (to cover afternoon/evening classes)

Weekend Hours: 8:30 AM – 6:30 PM (1 weekend day required)

Salary: $2000 - $2500

Job summary:

Be the first point of contact for parents and students at our Yishun outlet, manage enrolment and scheduling across all three outlets, coordinate monthly billing processes, and ensure each outlet is operationally ready through regular visits.

Job Responsible:

1. Outlet Operations — Yishun (Daily)

• Open and close the outlet; ensure the centre is clean, ready, and well-stocked daily
• Greet and attend to walk-in parents and students, handling enquiries with warmth and professionalism
• Manage student attendance records and update class registers
• Handle trial class bookings, follow-up calls, and enrolment onboarding
• Liaise with teachers on scheduling, class materials, and classroom needs
• Manage the centre's shared WhatsApp number — responding to parent queries from all three outlets in a timely manner

2. Multi-Outlet Coordination (Weekly Visits)

• Visit Hougang/Midtown and Khatib outlets once or twice weekly to conduct operational checks
• Ensure each outlet is operationally ready — supplies, schedules, signage, cleanliness
• Coordinate with part-time staff and teachers at each branch on any operational matters
• Flag and escalate any issues to the founders promptly

3. Enrolment & Scheduling

• Manage student enrolment, withdrawals, and level/class changes across all outlets
• Coordinate makeup class scheduling — matching student requests with available slots and informing all parties
• Maintain accurate and up-to-date student records in the management system

4. Billing & Finance Administration

• Prepare the monthly billing spreadsheet accurately (student fees, adjustments, makeup credits)
• Reconcile incoming payments against invoices in Xero using bank feeds
• Follow up with parents on outstanding payments via WhatsApp in a professional and courteous manner
• Flag overdue accounts to the founders; liaise with our outsourced accountant when required

5. Parent Communication & Relations

• Serve as the primary point of contact for parent enquiries across all channels (walk-in, phone, WhatsApp)
• Communicate class updates, schedule changes, and centre announcements to parents promptly
• Handle feedback and complaints with empathy; escalate where needed
• Solicit and encourage Google reviews from satisfied parents

Requirement:

• Minimum GCE O-Level / Diploma; any discipline
• At least 2 years of experience in admin, operations, customer service, or a related role

WhatsApp me your resume for quicker processing! ☺️
WhatsApp: https://wa.me/6596112291 (Kyra)
Voon Yih Boon Reg No: R22106724 | The Supreme HR Advisory Pte Ltd EA No: 14C7279

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

Position Summary

The Call Centre Executive ensures that all communications relating to the hotel both external and internal are actioned efficiently in a professional and courteous manner and in line with Hilton and the hotel policies and procedures during the assigned shift.

What will I be doing?

As the Call Centre Executive, you will be responsible for performing the following tasks to the highest standards:

• Actively seeking verbal feedback from customers and team members at every opportunity.
• Agree on and implement actions to make improvements to customer service.
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• Maximize sales and revenue for the hotel by maintaining a sales attitude at all times.
• Positively deal with and learn from customers’ complaints and comments with follow-up and feedback to the related Communications Manager / Duty Manager.
• Follow-up with guests to ensure satisfaction with problem resolution (service recovery).
• Maintain guest history records to assist with returning guests.
• Make sure all guest requests and queries are responded to promptly and effectively while assisting on the floor during peak periods each day.
• Be available to assist on duty in the hotels during any busy days or special events.
• Be proactive towards guests, assist them with any reasonable requests, and train all team members to anticipate guests’ needs.
• Handle all internal and external guest enquiries promptly with minimal delay, directing them to the correct parties with which they wish to speak to and provide information where necessary.
• Effectively manage all hotel communications, telephone, fax, mail, in a prompt, courteous and efficient manner, ensuring that guests feel welcome when they contact the hotel.
• Be up to date with information on facilities, attractions, places of interests, sights and activities in and around the hotel.
• Handle and deliver all messages in a private and confidential manner, ensuring privacy for guests and ensure that the messages are received and delivered clearly, accurately and in a timely manner.
• Ensure that we provide on time wake-up call services for hotel guests.
• Knowledgeable of Hilton’s departmental standards and run the Telecommunication Centre as a Communications Centre according to brand standards, explaining standards to the team, assess their performance against these standards and monitor standards through regular standards review checks.
• Familiar with hotel operating system especially OnQ PM, Kipsu, HotSOS, PBX, table management system and Micros system.
• Take on an active role in the team by being kind, cooperative, and helpful and never forgetting the person behind the guest.
• Record all equipment and be familiar with the system and functions, resuming the role as the person in charge of the section during the absence of the Communications Manager.
• Describe, assign and delegate duties and authorities for the operation of the department at all times.
• Knowledgeable of hotel and departmental KPIs especially SALT and Hilton Honors enrolment. Assisting Communications Manager to drive result to the maximum.
• Plan and coordinate with the team, ensure adequate resources are available.
• Coordinate with relevant departments to ensure request is followed-up and ensures follow-up procedures are maintained.
• Communicate effectively with the F&B and Culinary teams to ensure in-room dining quality is as per hotel standard.
• Be completely familiar with all emergency procedures and the fire system, ensuring that all Communications team members are familiar with the procedures too.
• Ensure handovers information to the next shift.
• Maintain in-depth technical knowledge and skills required for the job.
• Maintain guest histories to assist with returning guests.
• Attend and participate in regular operational and hotel meetings.
• Carry out any other reasonable duties and responsibilities as requested by the Communications Manager.
• Understand the goals of the hotel and the department’s role in achieving them, communicating the goals to the team.
• Understand departmental objectives for self and team, and work together to achieve the goal accordingly.
• Keep the team up to date about departmental, hotel and company activities through regular communication meetings and memos including special events and promotions in the restaurants and bars.
• Be aware of potential highs and lows in the business.
• Complete regular financial and operating reports, as required or requested by the Communications Manager.
• Follow company control procedures, controlling costs without compromising standards.
• Keep self up to date and Introduce appropriate product knowledge courses to the team.
• Understand relevant Health & Safety legislations and their implications on the department’s operation.
• Communicate to the team their responsibilities within Health & Safety, ensuring that safe and healthy working practices are implemented at all times.
• Maintain personal presentation to hotel and Hilton standards.
• Ensure that all reporting and servicing deadlines are met on a timely basis.
• Adhere to the hotel’s security and emergency policies and procedures.
• Carry out any other reasonable duties and responsibilities as assigned.

What are we looking for?

A Call Centre Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Minimum 1 years of experience in the same position in a 5-star international branded hotel or comparable industry related experience.
• Maintain a high customer service focus by approaching your job with the customers always in mind.
• Positively impact, take personal responsibility and initiative to resolve issues, communicating clearly with both customers and colleagues.
• Motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve personal performance.
• Maintain high team focus by showing co-operation and support to colleagues in the pursuit of team goals.
• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
• Good organization and coordination skills.
• Strong sense of responsibility and self-motivation.
• Patient and responsible to solve all problems.
• Able to work under great physical and mental pressure.
• Actively promote the services and facilities of Hilton brands to guests and suppliers of the hotel.
• Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

The position requires engineer to carry out tasks related to the support of broadcast and broadcast IT related equipment and systems, including activities such as manning of support hotline, system diagnosis, remediation and monitoring, system administration, patching and preventive maintenance. In addition, the position is required also to support the planning and implementation of broadcast IT system projects.

• Provide technical support to broadcast equipment and systems in News Studios & News Post Production and asset management system, Outside Broadcast production van, News Room Computer System and etc.
• Document, communicate, collaborate, and handle fault incidents
• Assess system vulnerabilities and provide guidance, remediate and mitigate any reliability and security risks
• Perform troubleshooting and repair of broadcast equipment and system.
• Perform preventive and corrective maintenance broadcast and IT equipment.
• Work with different business units to provide technical solutions to enhance existing operation and setup
• Evaluate and recommend new broadcast IT equipment and system.
• Support project implementation of broadcast IT system and infrastructures including the support in drafting of technical specifications and costings documentations.
• Perform shift and standby duty to support broadcast system and infrastructures.

• Degree in Information Technology, Information Systems, IT Security or equivalent. CCNA, Certification in Information Technology networking field is an advantage.
• Candidate without the required academic qualifications but with at least 3 years of relevant experience in IT, Broadcast or Media Production related field are welcome to apply.
• Microsoft certifications such as MCSA preferred
• Project management experience preferred.
• Basic understanding of cloud / enterprise system architecture
• Network troubleshooting skills of IT devices maintenance and experience with management and configuration of networking devices (switches, routers, firewalls) will be preferred.
• Perform shift and standby duty to support broadcast system and infrastructures.

Customer Service Executive

(Garden Centre / Retail Environment)

About Us

We are one of Singapore’s largest garden centres, where nature meets customer service. If you’re passionate about plants, people, and creating memorable experiences, join our vibrant team in a dynamic retail environment. Whether you’re helping customers choose their next plant baby or supporting wholesale clients, you’ll be part of a growing industry that’s as rewarding as it is refreshing.

Key Responsibilities

• Provide friendly, professional service to retail and wholesale customers.
• Assist with plant selections, gardening products, and related merchandise.
• Proactively engage customers to understand their needs and recommend suitable products.
• Deliver a seamless customer journey, from enquiry to purchase and after-sales support.
• Build strong customer relationships to encourage repeat visits.
• Develop product knowledge in plants, plant care, soil, fertilizers, pots, and gardening tools.
• Identify plants and provide care instructions with confidence.
• Manage Point of Sale (POS) transactions accurately and efficiently.
• Support product displays, replenishment, and maintain an attractive retail environment.
• Respond promptly to customer enquiries and handle concerns professionally.
• Collaborate with team members during peak hours, events, and promotions.
• Assist in maintaining cleanliness and organization of retail and outdoor garden areas.
• Work outdoors in varying weather conditions and support stock management tasks.

Job Requirements

• Positive attitude with a customer-first mindset.
• Energetic, physically fit, and comfortable working outdoors (sun and rain included).
• Strong communication skills in spoken and written English.
• Basic IT literacy and ability to operate POS systems.
• Interest in plants, gardening, and nature.
• Willingness to learn and grow in a new industry.
• Team player who isn’t afraid to get hands dirty.
• Must be willing to work at least one weekend day.

What We Offer

• Competitive salary: $2,000 – $3,000 (commensurate with experience).
• Career progression opportunities across departments based on your interests and strengths.
• Hands-on learning about plants, gardening, and retail operations.
• Exposure to a unique and growing green lifestyle industry.
• A supportive, energetic, and customer-focused work environment.

How to Apply

Interested candidates, please apply with your CV and cover letter. We regret that only shortlisted applicants will be contacted.

1. Job Functions

Volunteering Opportunities

• Identify and develop volunteering opportunities
• Design volunteer role and responsibilities
• Support in developing risk assessment and mitigation strategy

Volunteer Recruitment

• Post volunteer recruitment ads and attend to volunteer enquiries
• Engage stakeholders and the community for the recruitment, selection & deployment of volunteers
• Maintain volunteer database and ensure compliance to PDPA & other regulations

Volunteer Onboarding & Training

• Develop, monitor and review volunteer onboarding process & training

Volunteer Support & Recognition

• Assist in the resolution of volunteers' conflicts and complaints
• Conduct and evaluate volunteer feedback
• Monitor volunteer participation hours to recognize & appreciate volunteers’ contribution

Corporate Social Responsibility (CSR) and School Values in Action (VIA)

• Attend to CSR & VIA enquiries
• Assess and match CSR & VIA programs to PERTAPIS needs
• Monitor and evaluate CSR & VIA contribution and partnership
• Maintain CSR & VIA database and ensure compliance to PDPA & other regulations

Volunteer Management Process Review

• Support in evaluating and sustaining volunteer programs & partnerships
• Support in evaluating policies and processes

Assist with PERTAPIS events & projects where required

2. Candidate Requirements

• Possess Minimum Diploma in a related field - preferably Human Resources, Hospitality or Event Management
• Preferably with Min. 2 years of experience in stakeholder management or volunteer-related work is advantageous.
• Strong interest in community work, with a customer service orientation and good stakeholder awareness
• Outstanding verbal, written, and interpersonal communication skills
• People-oriented and willing to work the ground
• Pro-active and a good team player
• Ability to multi-task and meet deadlines with minimum supervision
• Proficient in Microsoft Office (Word, PowerPoint, Excel)

3. Working Hours

5 days work

Monday - Friday, 9am to 6pm

4. Working Hours

1 Joo Chiat Complex

**Disclaimer: Only shortlisted candidates will be notified.

Job Responsibilities:

• Manage end-to-end registry processing operations (registrations/renewals), ensuring consistent application of requirements and compliance with TAEPP standards.
• Establish and monitor data quality controls (validation checks, reconciliations, periodic reviews) to maintain integrity of the registry database.
• Manage frontline service delivery (query handling, case management), including triage, coaching, and consistent responses for stakeholders.
• Coordinate operational readiness for onboarding/migration activities and maintain up-to-date operational documentation.
• Plan resources and manage queues during peak cycles; identify root causes of recurring issues and drive process improvements to reduce rework and improve turnaround time.
• Set, track and meet service standards (turnaround times); oversee exception handling and escalate complex/policy-sensitive cases as needed.
• Ensure audit-ready documentation and governance for key decisions and exceptions; conduct periodic quality reviews.
• Ensure personal data-handling compliance across registry operations (confidentiality, access controls, secure recordkeeping).

Period: Immediate till 31 December 2026

Location: Eunos

Working Hours: 8.30am to 5.30pm, Monday to Friday

Salary: Up to $4,000

Job Requirements:

• Diploma or Degree holder with at least 1 year of administrative experience.
• Strong attention to detail and ability to manage high transaction volumes.
• Proficient in Microsoft Office applications; knowledge of registry systems is an advantage.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Commitment to continuous learning and professional development.
• Experience in customer service, shared services, and/or operations support environment.
• Strong Excel skills for data checking and reporting; experience with case/ticketing systems is an advantage.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

tracy@successhrc.com.sg (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)
160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Job Scope:

• Oversee administrative operations and performance-related activities within the Senior Care Centre.

• Engage with prospective clients and prepare service agreements.

• Generate fee invoices and manage payment collection.

• Coordinate client service schedules and arrange transportation when necessary.

• Adhere to Standard Operating Procedures (SOPs) of the centre.

• Prepare and submit subvention claims to relevant regulatory authorities.

• Manage inventory and ensure proper maintenance of equipment.

• Supervise procurement and purchasing processes.

• Assist in handling customer service matters and managing client feedback.

Job Requirements:

• Min Diploma in Business or Management
• Minimum 2 years experience in administration and financial
• Proficient in Microsoft
• Working Hours : 5 days

Check Aber Care Website for more details.

Interested applicants may email your updated resume to career@abercare.sg.

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Roles & Responsibilities

PlayFACTO School @ Labrador is looking for experienced and passionate Student Care Teachers to join our team! Positions are available immediatly for the right candidates.

PlayFACTO School is the leading student care provider in positive holistic education and after school care for students of P1-P6. As a Student Care Teacher with PlayFACTO, you will help develop student’s hearts and minds using our unique positive education framework, daily enrichment programmes, and guided assistance of each student's Primary homework assignments.

If you are a passionate educator looking for a fun and engaging environment where you can help your Primary students develop high calibre character and educational foundations for their future, we'd like to hear from you!

Come JOIN US and make difference in student’s lives at PlayFACTO School @ Labrador!

Roles and Responsibility (Student Care Teacher)

• Delivery and presentation of lesson content to children
• Supervision of primary school children (primary 1 to 6) including Chinese to ensure completion of daily homework
• Ensure safety and timely transfer of children from school to student centre when/where required
• Ensure safety and wellbeing of children at all times
• Regularly communicate with parents and guardians regarding children’s progress and behaviour
• Fetching of students from nearby schools when/where required
• Administrative work (sales, collection of fees, and collection of forms) and upkeep of centre premises.
• Any other ad-hoc duties as delegated by Centre Head

Requirements (Student Care Teacher):

• Minimum 1-2 years of experience in education/student care/classroom experience, preferably at the primary level
• Preference given to candidates with Professional Diploma/Advanced/Higher/Graduate Diploma in Linguistics/Languages, Education/Teaching/Training or equivalent
• Able to guide students in primary school subjects including Chinese
• Possess excellent work ethic and professional integrity
• Exhibit a positive attitude when faced with challenges
• Love children and the learning process
• Possess a passion for working with and nurturing children

Benefits (Student Care Teacher):

• Competitive salary commensurate to each teacher’s qualifications, experience, dedication, and skill in the classroom
• Growth opportunities
• Full academic/operational training provided
• Yearly internal Professional Development courses and opportunities for external Professional Development
• A happy and positive work environment!

Does PlayFACTO @ Labrador sounds like a good fit for you?

Please apply here or send your resume via WhatsApp to 8877-2800 or to email it to labrador@playfactoschool.com.sg

< This is a 6-months maternity cover position. >
Working Location: Canberra

The Administrative Executive will be responsible to the Centre Leader for all administrative details related to the day-to-day operations of the centre and provide customer care services to students and their parents during their stay with the school.

Job Roles & Responsibilities

1. Administration:

Support the centre with data entry of child transactions into Little Lives and ECDA CMS system. This includes:

• Child Transactions: Enrolment, Withdrawal, Transfer, Change of Program, Student Pass Application, Promotion of Children

• Subsidy applications in CMS for all new and existing cases

• Update of school fees changes in CMS at child level (yearly)

• Update of vacancy status in CMS

• Retrieval of documents for audit purpose

• Handles queries from existing and new parents and provide support whenever needed

• Liaise with both external and internal stakeholders such as ECDA subsidy officers, licensing officers, financial assistance officers to facilitate and resolve enrolment and subsidy/financial assistance application issues

• Responsible for proper storage of stationary and uniforms

• Perform general clerical duties

• Support operational work flow

• Upkeeping of children's P file

2. Enrolment:

• Maintaining a waiting list, calling parents up for enrolment when a vacancy arises

• Follow up with parents on the documents needed for enrolment

• Planning of orientation sessions for new enrolment

3. Finance:

• Issuing of ad-hoc invoices, e.g. first-time payment, uniforms purchase etc

• Checking of monthly fee invoices

• Creating of monthly GIRO deduction listing, updating of monthly payment

• GSII monthly reconciliation

• Adding the correct subsidies discount for each child

• Follow-up on discrepancies for any over-payment or under-payment of subsidy as well as subsidies adjustments in CMS

• Petty cash handling

4. Customer Service

• Meet and greet parents, students and visitors at the school

• Provide proper information about school fees and programs

• Handle calls/emails/walk-ins enquiries from existing and new parents

• Taking charge of the centre's inbox

5. Procurement

• Purchase items from suppliers for capital expenditures, kitchen, stationery, events, etc Prepare Expenditure Requisition Forms and obtain price quotations from suppliers

Job Requirements

• Minimum 3 GCE ‘O’ levels with at least B4 in English and credit in a second language

• At least 2 years of experience in an administrative role

• Good interpersonal skills, able to relate to people from different culture and languages

• Good written and verbal communication skills

• Able to work independently, multi-task and adapt quickly in a fast-paced environment

• Able to handle confidential information with discretion and integrity

• Proficient in MSOffice Applications

We offer a competitive remuneration package plus benefits to the right candidate. Suitably qualified applicants are invited to send your updated resume in via APPLY NOW button.

• Location: Central
• Working hours: Mon - Sun, 5 working days per week, 11am to 8pm/12pm to 9pm

Key Responsibilities

• Assist respondents in completing surveys, either online or through manual collection methods.
• Enter collected data accurately into the system and check for basic errors.
• Conduct field visits to reach respondents who cannot be contacted by phone.
• Update call outcomes and survey progress daily using tools such as Excel.
• Work closely with team members to help achieve survey completion targets.
• Handle respondent questions and concerns politely, and encourage participation.
• Support the preparation of daily reports on productivity and survey progress.
• Review and help correct survey data with guidance from supervisors.
• Keep clear and simple records of respondent interactions for follow-up.
• Follow Standard Operating Procedures (SOPs) and inform supervisors of any issues.
• Meet assigned performance targets (KPIs) with guidance from the team.
• Carry out other tasks as assigned by supervisors.

Requirements

• Minimum Diploma qualification in Business, Marketing, or related field.
• Strong communication and interpersonal skills.
• Ability to work independently and manage time effectively.
• Proficiency in MS Office (Excel, Word) and basic data entry tools.
• Availability to work on weekends as required by project schedules.
• High attention to detail and ability to maintain confidentiality.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOL job application platform - GO.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1770602 (Teng Min Yee)

Key Responsibilities

• Process daily invoicing, customer payments, and move-out transactions (including electronic funds transfers) accurately and on time

• Manage collections for overdue accounts through professional and effective follow-ups

• Support rental increase exercises, including tenant verification, issuing notices, and addressing customer queries

• Prepare monthly reconciliation, costing, insurance, and other management reports

• Maintain accurate customer records and ensure data integrity across systems

• Coordinate promotional and system updates with Marketing, Commercial, and site teams

• Handle non-sales enquiries remotely via phone, WhatsApp, and email

Requirements

• Minimum Secondary education or equivalent working experience

• Experience in business support, administration, sales support, reporting, or customer service

• Strong numerical skills with close attention to detail and accuracy

• Ability to manage multiple tasks and meet reporting deadlines

• Good written and verbal communication skills

• Proficient in Microsoft Office; CRM or property management system experience is an advantage

• Honest, reliable, and comfortable working in a team environment

Working Hours

• Monday to Friday: 9:00am – 6:00pm

• Alternate Saturdays: 9:00am – 1:00pm

Key Responsibilities:

·        Lead tender teams for building works projects(QS inputs, pricing, submission).

·        Manage and develop QS team (Junior to Senior levels).

·        Oversee QS activities in projects (cost control, variations, claims).

·        Coordinate with project teams, clients, and subcontractors.

·        Ensure tender submissions and project QS workare accurate and compliant.

Requirements:

·        Degree in Quantity Surveying or equivalent.

·        10+ years of QS experience, with at least 3years in a leadership role.

·        Proven track record in tender management and project QS.

·        Strong knowledge of building works, contracts, and pricing.

·        Excellent leadership, communication, and team management skills.

·        Proficient in QS software (e.g. Glodon, Bluebeam).

·        Experience with Public and Private Residential Housing, Institutional projects.

·        Candidates with Professional QS certification will be an advantage.

1. JOB PURPOSE

The jobholder is responsible in assessment, intervention and care for the seniors.

2. DUTIES AND RESPONSIBILITIES

2.1 Primary Responsibilities and Duties (90%)

2.1.1 Provide psycho-social support for patients and their families through case management, counselling, financial assessment and recommend resources where necessary.

2.1.2 Participate in the development of the care plan and assist staff members in understanding the significant social and emotional factors related to clients’ health problems.

2.1.3 Collaborate with other healthcare professionals and family members/caregivers to determine appropriate care plan.

2.1.4 Experiences in claiming of Medifund will be at advantage plus.

2.2 Secondary Responsibilities and duties (10%)

2.2.1 Any other ad hoc projects as assigned by supervisor.

3. JOB SPECIFICATIONS/REQUIREMENTS

3.1 Qualifications and Experience

3.1.1. Diploma/Degree in Social Work.

3.1.2. Registered with Singapore Association of Social Workers.

3.1.3. Minimum 2 years working experience in healthcare/ILTC sector preferred.

3.1.4. Familiar with health care system to liaise with various government agencies preferred.

3.2 Abilities and Attributes

3.2.1. Ability to speak local dialects is necessary.

3.2.2. Committed to social vision and attend to client's needs.

3.2.3. Independent, resourceful and able to perform under pressure.

Job Description & Requirements

Rainbow Centre's Adult Empowerment Services are committed to improving the quality of life for persons with disabilities through person-centred services that empower individuals, support their families, and foster inclusive communities. Comprising the Day Activity Centre, Disability Case Management Programme (DCMP), and Young Adults Activities!, these programmes aim to help individuals reach their fullest potential, achieve greater independence, and lead meaningful, fulfilling lives.

The Disability Case Management Programme (DCMP) provides holistic and timely case management and interventions to address the complex needs of persons with disabilities, ensuring comprehensive care and support. DCMP clients often have multifaceted support needs that require collaboration across multiple agencies and professionals.

As a Senior Occupational Therapist, you will play a pivotal role in delivering high-quality occupational therapy services under the DCMP. You will work closely with a multidisciplinary team to provide person-centred interventions, empower clients and their families, and support them in achieving greater independence and improved quality of life. Given the complex nature of the clients’ needs, you must be highly skilled in advanced occupational therapy practices and adept at working across diverse systems of care.

Critical Work Functions

Provide Effective Clinical Services

• Comprehensive Assessment: Conduct comprehensive assessments to evaluate the occupational therapy needs of individuals with complex disabilities, using appropriate tools and frameworks.
• Goal Setting and Collaboration: Collaborate with clients, families, caregivers, and the multidisciplinary team to set person-centred goals and priorities for intervention.
• Care Plan Development: Design and implement evidence-based care plans to address the unique and complex needs of each client.

Service Administration & Management

• Client Records Management: Maintain and monitor client records related to service utilization in accordance with organizational policies and professional standards.
• Inventory Management: Manage and maintain inventories of equipment, materials, and supplies to ensure availability and accountability.
• Health and Safety Compliance: Ensure adherence to the health and safety policy, including proper storage and maintenance of equipment to ensure safe use.

Provide Supervision and Mentorship and Team Development

• Clinical Supervision: Provide clinical supervision to junior therapists and students during placements or internships.
• Mentorship and Professional Growth: Mentor support staff and therapists to enhance their professional skills and growth.
• Compliance and Standards: Perform peer audits to ensure adherence to clinical standards and guidelines and review clinical competency standards to maintain high-quality service delivery.

Job Requirements

• Good Degree or Masters in Occupational Therapy
• Training in advanced assessment tools and intervention strategies (e.g., sensory integration, cognitive behavioral therapy, or assistive device training)
• Registered as Occupational Therapist under the Allied Health Professions Act
• Clinical Expertise: Minimally 5 years as a practicing OT, with a focus on working with clients with complex physical, cognitive, or psychosocial needs. Proficiency in assessing and addressing multifaceted challenges, including physical disabilities, mental health conditions, and social barriers.
• Specialized Experience: Experience with interdisciplinary teams, such as working alongside speech therapists, physiotherapists, psychologists, and social workers; Expertise in designing and implementing individualized care plans that consider holistic client needs; Familiarity with adaptive equipment, environmental modifications, and assistive technologies to support independence.
• Leadership and Mentorship:Experience supervising junior therapists, providing mentorship, and contributing to professional development initiatives; Ability to lead case discussions, provide clinical guidance, and support team decision-making.
• Advocacy and System Navigation: Demonstrated ability to advocate for clients, ensuring access to services; Experience in navigating healthcare, social service, or educational systems to coordinate care.

Job Description

As a Customer Service Executive at JIJI PTE LTD, you will be the frontline of our e-commerce operations, supporting customers across multiple platforms. You'll handle enquiries, resolve issues, and ensure every customer enjoys a seamless shopping experience—from order to delivery.

Key Responsibilities

• Respond promptly to customer enquiries via chat, email, and phone
• Assist customers with order tracking, product enquiries, and aftersales support
• Coordinate with logistics and internal teams to resolve delivery or stock issues
• Handle return/exchange requests and follow up with customers professionally
• Update customers on order statuses and ensure timely resolution of issues
• Maintain service quality and support platform ratings (e.g. Shopee, Lazada, website)

Requirements

• Entry-level candidates are welcome; training provided
• Strong communication and problem-solving skills
• Customer-first mindset and a calm, professional attitude
• Able to multi-task in a fast-paced, e-commerce environment

Why Join Us?

Friendly and supportive team culture

Opportunities to grow within a fast-moving e-commerce company

Apply now and help us deliver better online shopping experiences at JIJI!