Total 12,354 Others level Customer Service job vacancies

Pre-sales Support Engineer (ITE Standard)

Salary: $ 2500 - $ 3000 + OT
Address: 3 Bus stop from Tiong Bahru MRT
Working Hours: Monday - Friday / 8.45am to 6pm
                               Alternate Saturday / 8.45am to 1.15pm

Responsibilities

• Provide pre-sales support by assisting with technical information and solutions for projects
• Apply IT and networking knowledge to support customer success and enhance communication solutions
• Conduct product demonstrations and technical presentations to highlight the capabilities of our solutions.
• Manage the technical interconnection between our platform and partner systems.
• Provide technical consultation, integration guidance and support to clients during both pre-sales and implementation phases.

Requirements

• Diploma in Information Technology (IT) / Computer Engineering / Infocomm Technology (ICT) / Electronics Engineering
• Training provided

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

• Well Established Company
• Basic $3000 - $3500 + Incentive + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tuas
• Working days: Monday to Friday (8am to 5pm), Saturday (8am to 12pm)

Job Responsibilities:

• Finding and securing new customers
• Attend to client enquiry, site visit, understand, communicate product value, provide solution, negotiating and close deal
• Track customer interactions and sales data, coordinate efforts with marketing and stay informed about market trends to drive revenue and achieve company growth
• Other ad-hoc duties as assigned

Job Requirements:

• Possess minimum Nitec/Diploma qualification with minimum 1-2 years of relevant experience
• Possess with electrical and crane/hoist basic knowledge will be added advantage
• Preferable possess Singapore driving license

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Basic $3800 - $4200 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location : Tuas (Transport Provided)
• Working days : Monday to Friday
• Working hours : 8am to 5pm

Job Responsibilities:

Leadership of Customer Service Team

• Lead, coach and mentor the customer service team to deliver exceptional service standards.
• Oversee team members' capability in managing sales leads effectively.
• Ensure proficiency in generating proposals, service engagement forms or eSEF, and invoicing procedures.
• Oversee daily operations of the customer service department, ensuring prompt
  resolution of customer inquiries, service issues, complaints, and escalations.
• Maintain an organized and efficient filing and database system for customer records and service documentation.
• Lead digital transformation efforts related to new systems or software.
• Manage major client accounts, including contract adherence, service reviews, annual survey and relationship building.

Achievement of Management Objectives

• Prepare and generate monthly performance and operational reports.
• Monitor adherence to standard operating procedures (SOPs) and recommend updates or improvements when necessary.
• Establish and monitor KPIs and service standards to drive customer satisfaction,
• retention, and operational performance
• Analyze customer feedback, service trends, and complaint data to identify root causes and lead service improvement initiatives.
• Implement customer service department manual, procedures, and training programs that promote consistency, efficiency, and a customer-first culture.
• Provide insights into customer trends, operational challenges, and improvement opportunities.

Collaboration with Business Development Team

• Collaborate cross-functionally with Business Development team to ensure service delivery aligns with customer expectations and regulatory requirements.
• Provide support in data analysis and insights related to customer satisfaction and sales performance.
• Consolidate and present monthly reports for key stakeholders, ensuring accurate and actionable information.

Cross-Departmental Coordination

• Liaise with key departments (Logistics, Operations, etc.) to resolve any issues that may impact customer satisfaction.
• Ensure smooth communication and effective collaboration between departments to meet customer needs and expectations.

Requirements:

• Minimum Bachelor’s Degree in Business Administration, Management Studies, or a related field

• At least 2 years of Customer service experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Title: Senior Customer Service Executive (Air & Sea Freight)
Job Hours: 5.5 Days, 9am to 6pm
Job Location: Bukit Merah

The Opportunity:

• Exposure to airfreight, sea freight, documentation, permits and billing
• Suitable for experienced freight forwarding candidates who can work independently
• Direct reporting line to senior management in a lean team environment

Job Responsibilities:

• Coordinate import and export shipments for airfreight and sea freight
• Liaise with customers, shippers, consignees, airlines, shipping lines, warehouse teams and trucking vendors
• Perform vetting and checking of Air Waybills, Bills of Lading and related shipping documents
• Prepare and process shipment documentation including HBL, MBL, HAWB and MAWB
• Verify cargo details such as weight, shipping documents, commercial invoices and packing lists before processing
• Prepare permit declarations for import and export shipments where required
• Arrange shipment bookings and coordinate pickup / trucking services
• Monitor vessel cut-off, cargo lodge times and urgent shipment requirements
• Ensure air export cargo is lodged in a timely manner
• Coordinate with airlines and terminals for MAWB closing, cargo distribution and acceptance matters
• Send pre-alerts to customers and manage sorting, distribution and filing of shipment documents
• Support DG cargo and temperature-control cargo documentation checks where required
• Handle shipment billing and ensure accurate job-related charges are recorded
• Work closely with warehouse teams to ensure smooth operational processes
• Follow customer-specific SOPs and internal operating procedures

Job Requirements:

• Minimum 4 years of relevant experience in freight forwarding, import / export operations or logistics customer service
• Experience in airfreight or sea freight operations is required
• Candidates with both air and sea freight experience will be strongly preferred
• Familiar with shipping documents such as AWB, BL, HAWB, MAWB, HBL and MBL
• Knowledge of import / export documentation and permit declaration processes
• Able to coordinate effectively with customers, carriers, warehouse teams and trucking vendors
• Good understanding of cargo cut-off times, shipment booking and freight forwarding workflows
• Responsible, organised and able to take ownership of assigned shipments

Please submit your updated resume in Word format by clicking the “Apply Now” button or alternatively you can email your resume to Darren.wong(at)cosmosrecruit.com

We regret that only shortlisted candidates will be notified.

Darren Wong Shin Loong
Cosmos Recruit Pte Ltd
www.cosmosrecruit.com
EA License Number: 22C1269
EA Personnel Reg Number: R1985061

Job Description

• Industry/ Organization Type: Manufacture of Electrical Equipment
• Position Title: Admin Assistant (Sales Support)
• Working Location: Nearest MRT – Woodlands North/Admiralty
• Working Hours: 5 Days (Monday – Friday, 8:30 AM – 6:00 PM)
• Salary Package: Basic Salary + VB
• Duration: Permanent Role

Key Responsibilities

• Handle and follow up on customer inquiries.
• Prepare quotations, provide sales support, and perform administrative tasks.
• Communicate with customers regarding quotations and purchase order issues.
• Build and maintain strong relationships with customers.
• Perform other duties as assigned.

APPLY NOW!!!

• NITEC or “O” levels holder.
• Minimum 2 years of work experience.
• Proficient in MS Office (Excel, Word, PPT).
• Service oriented
• Team player with good problem-solving skills.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #84160 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Repair Of Domestic Electrical/ Electronic Appliances
• Position Title: Service Technician (Electrical & Electronics)
• Working Location: Joo Chiat Road
• Working Hours: 5.5 days (Monday-Friday, 8:30am – 6:30pm; Saturday, 8:30am – 12:0pm)
• Salary Package: Basic Salary + PB
• Duration: Permanent

Key Responsibilities

• Perform diagnostics, troubleshooting, and repair services for electrical and electronic home appliances as well as industrial equipment.
• Operate testing tools and instruments such as multimeters, clamp meters, and other electrical measuring devices.
• Provide customer service support, including the receiving and collection of appliances and equipment.
• Maintain a pleasant and professional demeanor when interacting with customers.
• Prepare service and goods receiving reports, communicate diagnostic results, and recommend appropriate next steps to customers.
• Manage stock inventory and ensure proper handling and care of all equipment and repaired items.
• Take initiative to accept new responsibilities and support new projects as assigned.
• Demonstrate a willingness to learn and continuously improve through hands-on experience.
• Undertake other ad‑hoc tasks as assigned.

APPLY NOW!!!

• Diploma or NITEC in Mechanical Engineering, Electrical Engineering, or a related discipline preferred.
• Strong interest and passion for hands-on repair work and troubleshooting.
• Possession of a valid Class 3 or Class 2 driving licence is an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79864 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Marine & Shipbuilding / Marine Services
• Position Title: Marine Service Engineer
• Working Location: Jurong East
• Working Hours: 5 days (Monday-Friday, 8AM – 5PM)
• Salary Package: Basic Salary + Variable Bonus + Medical and Dental Benefits
• Duration: Permanent

Key Responsibilities

• Deliver prompt and effective technical support for assigned projects.
• Carry out onboard servicing, fault diagnosis, and repair of main engines.
• Support the installation, testing, and commissioning of machinery and equipment when required.
• Perform technical inspections and clearly communicate findings and issues to customers.
• Accompany the sales team on customer visits when necessary (around once per week).
• Assist the Supervisor and/or Project Leader throughout all stages of project execution.
• Progress to handling customer inquiries independently after one year, subject to performance.
• Any ad hoc duties as assigned.

APPLY NOW!!!

• Diploma in Mechanical / Mechatronic Engineering or any other related field
• Minimum 2 years of experience in marine industry, preferably on 2 stroke main engine / 4 stroke generator (Everllence or WinGD)
• Proven knowledge and hands-on experience with marine diesel engines
• Preferably with Class 3 driving license
• Ability to travel overseas on short notice
• Proficient in Microsoft Office applications (Excel, Word, etc.)

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82278 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Marine/ Oil & Gas
• Position Title: Service Technician (Marine Electronics)
• Working Location: Loyang (Transport provided)
• Working Hours: Monday to Friday, 9am – 6pm
• Salary Package: Basic + OT + Variable Bonus (Twice yearly)
• Duration: Permanent

Key Responsibilities

• Perform installation, repair, servicing, commissioning, and testing of equipment (including onboard vessels and on-site).
• Ensure work meets technical and safety standards.
• Prepare basic documentation and service reports.
• Arrange and use required tools and materials.
• Coordinate with customers on installation needs.
• Report issues or additional requirements to managers.
• Support basic technical and design tasks when needed.
• Identify and report product or service problems.
• Work with sales team to handle technical inquiries.
• Perform other duties as assigned by Superior.

APPLY NOW!!!

• ITE or Diploma in Electronics, Electrical, Mechatronics, or related field.
• 2–3 years of relevant experience.
• Experience in marine electronics or the offshore industry is an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #78639 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Scope:

• Perform routine maintenance and troubleshooting of chiller systems to ensure optimal performance and efficiency.
• Provide exceptional customer service by addressing client inquiries and concerns regarding chiller operations and maintenance.
• Diagnose mechanical, electrical, and control system issues and implement effective solutions.
• Educate clients on proper operation and maintenance practices to extend the lifespan of their chiller systems.
• Prepare and submit detailed reports outlining service activities, findings, and recommendations for future improvements.
• Execute commissioning processes for new chiller installations, ensuring systems are installed correctly and functioning as designed.
• Other ad hoc duties assigned

Job Requirement:

• Min Diploma / Degree in Engineering
• Min 2 Years experience in chiller maintenance, commissioning, or related HVAC roles

All interested applicants, please send in your resume to: wendykhoo@recruitexpress.com.sg

Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

• Well Established Company
• Basic $2500 - $3000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: East
• Working hours: Monday to Friday (9am to 6pm)

Job Responsibilities:

• To assist in the Customer Service department & reporting to team manager
• To handle all sea documentation work like bookings, Bill of Lading etc (if required)
• To handle all bookings for both air and sea
• To liaise with air and sea carriers
• To liaise with customers
• Perform other assigned duties

Job Requirements:

• Possess minimum GCE ‘O’ level qualification with at least 1 year of relevant experience
• Knowledge in air and sea logistics is an advantage
• Training provided for those without/lesser experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

• MNC Company

• Basic up to $3600 + AWS + Variable Bonus

• Excellent Welfare and Benefits + Career progression

• Working location: Lorong Chuan (walking distance from MRT station)

• Working hours: Monday to Friday (8.45am to 5.45pm)
  

Job Responsibilities:

• May provide on time reporting, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers

• Research and resolve moderately complex problems, and research/tracking orders

• Order Management- SO or PO entry processing

• Order Backlog Management

• Enter Expedites in system

• Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics

• Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with consumer laws

• Maintains and updates electronic and/or hard copy records as required

• Other duties as assigned

Job Requirements:

• Possess minimum Diploma qualification or equivalent

• Possess minimum 2 years of relevant experience in a manufacturing or electronics environment is preferred
  

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities

• Current and Expected salary

• Reason for leaving

• Date of availability

• Education background
  

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Join our CareElderly family of Active Ageing Centres to the seniors active and empowered with a renewed sense of purpose, enabling them to become channels of support in the community! With centres located at Circuit Road and Golden Ginger estate in Serangoon North, CareElderly serves seniors living in the surrounding blocks.

We welcome you to join us if:

• You have a passion and desire to work with the elderly
• You are able to engage and befriend the elderly through facilitating activities or programmes
• You have good interpersonal skills and possess energetic enthusiasm to support outreach activities and home visits
• You are able to perform administration and possess basic Microsoft Application skill sets
• You are looking for flexible work hours for minimal 4 hours per assignment a week

More information on Service Scope

Frequency of commitment

At least 2 days a week (Monday to Saturday)

Available Timing for each commitment

Morning: 8.30am – 12.30pm

Afternoon: 1.30pm – 5.30pm, 4pm – 8pm (based on needs)

(Note : commitment of 4 hours in any of preferred timingabove)

Flexibility

You can choose any of the available days and slots of 4-hourwithin the week.  We areseeking individuals who are able to commit 2 days a week regularly. Servicecontract can be terminated anytime without notice period.

Service Scope

Outreach (Main Focus)

1. Block combing/door knocking on assigned blocks/units to introduce AAC services and encourage membership registration, also through distribution of flyers
2. Admin - Preparing and maintenance of records and information critical for follow-up actions, and preparing necessary reporting to (Data entry of work done, membership registration & data verification)
3. Report back to centre staff and update on outreach done for the day/any follow-ups required

Befriending & Buddying / Outreach for current members

1. Visit seniors who are under Befriending & Buddying List (once a week/once a month)
2. Check-in/home visit for current seniors who are members
3. Admin – Data entry through online forms on work done

Centre Activity/Programmes (where necessary only)

1. Assist centre staff in running programmes/facilitate simple programmes
2. Admin – Data entry for work done

Preferred Requirements

1. Prior experience in home visiting/block combing
2. Have worked/volunteered with seniors
3. Able to work independently / do home-visiting alone
4. Able to do online form filling / basic administrative duties

Service Payment

$12 per hour (no CPF)

Job Description

• Industry/ Organization Type: Medical Aesthetic/ Skincare
• Position Title: Beauty Training & Service Excellence Manager
• Working Location: Islandwide (City Hall, Dhoby Ghaut, Paya Lebar)
• Working Hours: Monday to Friday 11am - 9pm, Saturday from 10am - 8pm and Sunday 10am - 7pm (Follow roster)
• Salary Package: Basic + Commission + Sales Bonus
• Duration: Permanent Role

Key Responsibilities

• Perform a wide range of treatments (facials, slimming, and hair removal) to professional standards.
• Recommend and introduce suitable treatment packages and products to support clients’ results.
• Provide treatment services at different outlets when additional staffing support is needed.
• Build long-term client relationships by delivering consistently high service standards.
• Train beauticians on treatment procedures, equipment use, and consultation skills. Mentor beauticians to support skills development and assessments, and provide coaching and feedback.
• Create and update SOPs, training manuals, and evaluation checklists to ensure consistent standards.
• Review new beauty technologies, products, and treatment methods for possible use in the business.
• Test and improve treatment techniques to help clients achieve good and consistent results.
• Work with management to design service packages that match customer needs and market demand.
• Support recruitment by screening candidates based on technical skills and service approach.
• Support onboarding for new hires, including a structured training plan, initial certification, and alignment to service standards.
• Support retention by building a coaching culture with regular feedback, clear standards, growth pathways, and recognition of skill development.
• Monitor and review service quality across outlets to maintain consistent service standards.
• Conduct internal checks and put improvements in place when needed.

APPLY NOW!!!

• Minimum 10 years of hands-on experience in beauty therapy, including facials, slimming, and hair removal.
• At least 3 years of experience as a trainer, mentor, or coach in the beauty industry.
• Proven experience delivering training in the beauty industry.
• Recognised qualifications such as CIDESCO and/or CIBTAC

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #81689 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Technology Services
• Position Title: Admin & Accounts Executive (Corporate Support)
• Working Location: Joo Chiat
• Working Hours: 5 days (Monday-Friday, 9.00am - 6.00pm)
• Salary Package: Basic Salary
• Duration: 3 Months Contract

Key Responsibilities

• Handle AP/AR payments, bank updates, petty cash, and filing of invoices/receipts.
• Support audits, trade finance, and government grant applications.
• Provide HR admin support, including employee records, work pass updates, onboarding, and training coordination.
• Maintain and update HR policies, employee handbook, and organisation chart.
• Arrange travel, insurance renewals, and office-related purchases.
• Coordinate with IT on systems, backups, equipment setup, and basic user support.
• Ensure office HSE compliance, manage supplies, vendors, and general office maintenance.
• Organise meetings, events, and name card/office stationery printing.

APPLY NOW!!!

• Diploma or equivalent, preferably in Business Administration or a related field.
• Minimum 2 years’ experience in office administration, corporate support or HR support.
• Proficient in Microsoft Office and Windows.
• Organised, meticulous, and able to manage multiple tasks independently.
• Strong communication and interpersonal skills with a proactive, responsible attitude.
• No regular travel required, except for occasional company trips.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #80833 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Retail Advertising Service Provider
• Position Title: Customer Service Executive (Sales Support)
• Working Location: Central – Potong Pasir
• Working Hours: 5 days / Mon-Fri: 9am-6pm
• Salary Package: Up to SGD 2900 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Serve as the welcoming point of contact for client calls and emails, providing prompt and professional customer support
• Accurately prepare and manage all sales documentation, including quotations, sales orders, purchase orders, and delivery notes
• Support the Sales Team with essential administrative tasks such as reviewing visuals, floor plans, and preparing installation reports
• Coordinate order processing and collaborate with the logistics team to ensure timely deliveries and seamless installations
• Contribute to dynamic, ad-hoc projects and tasks that drive business progress and efficiency

APPLY NOW!!!

• Min. O level
• Min. 1 year of experience in related field
• Proficient in Microsoft Excel and Word

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79352 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781