Job Requirements :

• Chinese Female, aged 35 and above.
• Handling admin, customer enquiries, after sales service,
• follow up with repeating sales and collection payment,
• SQL accounting knowledge, Microsoft office etc.
• Able to speak and write in English, BM & Mandarin.

Benefits :

• Package : salary + standard + medical card
• Monthly salary : RM3500 to 45000
• 5 working days a week (no Overtime is required)

Job Role Summary

If you’re passionate about solving real-world problems, enjoy working with customers, and love using technology to make an impact, this role is for you.

As a CX Specialist, you’ll help our customers succeed by blending technical expertise with customer-focused problem solving. From troubleshooting and onboarding to improving processes and influencing our product roadmap, you’ll be a key part of the customer’s end-to-end journey.

Key Responsibilities:

Technical Support & Troubleshooting

• Work with customers to diagnose and resolve technical issues
• Act as an escalation point for complex problems
• Reproduce bugs, gather logs, and collaborate with engineering teams to find root causes

Customer Advocacy

• Manage and support project implementations
• Translate customer needs and pain points into actionable insights for product teams
• Prioritize issues based on customer impact

Tooling & Automation

• Build or improve internal tools and scripts to streamline support
• Create dashboards and monitoring tools to proactively detect issues

Data-Driven Insights

• Analyze customer usage data and support cases to identify improvement opportunities
• Quantify the impact of customer problems for prioritization

Documentation & Enablement

• Create technical documentation, FAQs, and guides
• Train internal teams and customers on product functionality

Cross-Functional Collaboration

• Work closely with product, engineering, and sales teams to ensure a smooth customer journey
• Participate in pre-sales or onboarding activities when needed

Requirements:

1. Education :Degree in IT, Computer Science, Engineering, Logistics/Supply Chain, or Accounting
2. Experience : Prior work experience in any of the above fields is an advantage
3. Skills & Traits:

• Strong people skills – you enjoy connecting with customers
• Creative problem-solver, passionate about using technology to solve industry challenges
• Fluent in English, Bahasa Malaysia, and Mandarin (spoken)
• Excellent writing skills in English and Bahasa Malaysia

How to Apply:

Email Subject :  [DSMCX01] CX Specialist Application – {Name}

Interested candidates, please email your resume to admin@dsm.com.my

Why You’ll Love Working Here:

• Direct product impact – your feedback shapes the software we build
• Growth opportunities – develop both technical and customer-facing skills
• Collaborative culture – work closely with multiple teams and learn from experts
• Real results – see your work translate into happier, more successful customers

• MNC Company
• Basic $2800 - $3000 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West
• Working hours: Monday to Friday (8.30am to 5.30pm)

Job Responsibilities:

• Attend to equipment fault at customers’ premises
• Liaise with the customer and sub-contractors regarding all aspect on the add-on project activities
• Monitor the progress of the work done closely in order to ensure that the schedule and quality of work are met
• Ensure that all materials and equipment are delivered on time as per schedule for site installation or rectification of fault
• To carry out periodic maintenance for our customers
• Any others ad hoc duties as assigned

Job Requirements:

• Possess minimum Nitec and/or Diploma in Electronics and/or Electrical Engineering or relevant field with 1-2 years of relevant experience
• Possess Class 3 Driving License will be an advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

[Job ID: 1628618]

Responsibilities

• Provide programming, helpdesk and technical support for WINGS and related subsystems.
• Investigate, troubleshoot and resolve ERP system issues across regional subsidiaries.
• Monitor helpdesk tickets and deliver timely, effective solutions to reported issues.
• Guide and coach subsidiary IT personnel on issue resolution and system best practices.
• Ensure system stability through regular checks, backups and recovery procedures for WINGS.
• Improve system operations by analysing user feedback and recommending enhancements.
• Plan and conduct technical training sessions for subsidiary IT teams.
• Support AS/400 server migration, operating system upgrades and PTF upgrades.
• Perform annual AS/400 backup, restoration and user profile reviews.
• Deliver 2nd and 3rd level disaster recovery support.
• Provide 2nd level support for Compleo and customise templates based on business needs.
• Support roll-outs and post-go-live activities for G4, New Rack System, Group EDI and Machine Parts Management Systems.
• Carry out additional duties as assigned by the supervisor.

Requirements

• Minimum 3 years of relevant working experience in ERP or system support roles.
• Hands-on experience with AS/400 (iSeries) environments.
• Proficiency in RPG, RPGLE, CL programming and QRY/400.
• Experience with ERP systems in manufacturing or distribution environments is an added advantage.
• Strong organisational skills with the ability to prioritise multiple tasks effectively.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Demonstrated willingness to learn and adapt to new systems and technologies.

To Apply, please kindly email your updated resume to

cv_gary@goodjobcreations.com.sg

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Gary Ho Cheng Xuan

EA Personnel Reg. No.: R1549767

EA License No.: 07C5771

Key Responsibilities

Service & Maintenance Delivery

• Perform preventive and corrective maintenance for mechanical and utilities systems across client sites

• Support systems including compressors, chillers, cooling towers, water treatment systems, MAU and AHU

• Attend to service calls, troubleshoot issues, and carry out timely repairs to minimize downtime

• Ensure all servicing activities are completed in accordance with SOPs and service standards

Client & Stakeholder Management

• Provide technical advice and recommendations to clients on system performance and maintenance

• Maintain good working relationships with clients, contractors, and internal teams

Coordination & Supervision

• Supervise and guide technicians in executing service and maintenance works

• Coordinate with subcontractors and suppliers for servicing, repairs, and parts replacement

Planning & Reporting

• Plan maintenance schedules and provide service reports and updates to clients

Others

• Perform any other duties as assigned

Requirements

• Diploma or Degree in Mechanical / Electrical Engineering or related discipline

• Minimum 3–5 years of experience in maintenance or service engineering (M&E / utilities systems)

• Strong troubleshooting skills in mechanical systems

• Good communication and client management skills

• Knowledge of HSE standards and safe work practices

Company Overview

EDPN Technologies is formed by multi-disciplinary professionals and consultants focused on delivering cost-effective, technically viable solutions that enhance customer service and satisfaction.

Job Summary

You will support the sales team by conducting site surveys, installing and commissioning hardware and software products, performing maintenance and repairs, and providing technical support to ensure timely, budget-compliant project completion.

Responsibilities

• Conduct site surveys to gather accurate project requirements and support the sales team’s customer engagements
• Install and commission hardware and software products sold by the company to ensure full operational functionality
• Perform preventive maintenance and on-site repairs to maintain product reliability and minimize downtime
• Conduct pre-delivery inspections and testing to verify product quality before deployment
• Execute in-house repairs to restore product performance and extend equipment lifespan
• Carry out site and factory acceptance tests to confirm compliance with project specifications
• Provide 24/7 standby support for corrective maintenance and technical troubleshooting to resolve issues promptly
• Coordinate with contractors, consultants, and end-users to ensure projects and installations meet deadlines and budget constraints
• Assist with wiring, cabling, and system integration tasks to support seamless product functionality
• Prepare detailed AutoCAD drawings to document system layouts and installations accurately

Field Service Engineer / Customer Engineer – Role Summary
Key Responsibilities

• Support Senior Field Service Engineers (Customer Engineers) with installation, maintenance, troubleshooting, and equipment upgrades at customer sites.
• Utilize digital analytics and diagnostic tools to identify and resolve equipment issues.
• Perform preventive and corrective maintenance on:Electrical systemsVacuum systemsMechanical systemsPlasma systemsHydraulic systemsGas delivery systems
• Communicate and coordinate directly with customers regarding service activities and equipment status.
• Carry out additional assigned operational and technical duties.

Minimum Qualifications

• Associate degree, military technical training, trade certification, or equivalent field service experience.
• 1–2 years of experience in field service, customer support, equipment maintenance, or a related technical role.
• Ability to read and understand electrical and mechanical schematics.
• Basic troubleshooting and diagnostic experience.
• Fundamental knowledge of:PneumaticsHydraulicsElectronicsVacuum technologyThermodynamics
• Familiarity with hand tools and test equipment such as digital multimeters.
• Good written and verbal communication skills.
• Basic proficiency in Microsoft Excel, Word, and PowerPoint.
• Valid driver's license and ability to obtain a passport if travel is required.
• Ability to comply with customer site safety, environmental, and health requirements.

Preferred Qualifications

• 2–4 years of experience in field service support or a related technical field.

Physical & Work Environment Requirements

• Frequent walking and standing for extended periods.
• Ability to work in confined spaces and perform physical tasks such as bending, kneeling, squatting, twisting, reaching, and climbing ladders or stairs.
• Ability to work at heights and lift up to 35 lbs (16 kg).
• Capability to distinguish colors for electrical and equipment work.
• Comfortable working around electrical systems and in noisy environments.
• Regular use of hand tools and power tools.
• Work is primarily conducted in a semiconductor cleanroom environment requiring:CoverallsHoodsBootiesSafety glassesGlovesRespiratorsChemical apronsFace shields

Role & Responsibilities:

• To perform monthly maintenance & servicing of Fire Protection System
• Perform equipment installation and attend to equipment breakdown / troubleshooting at customers’ site
• Perform preventive maintenance and repair
• Supervise and manage site work, so-ordinate / meeting with project team
• Prepare maintenance report, breakdown report and other reports as required
• Handle Fire Alarm System (FAS) schedule service and maintenance activities for various facilities

Job Requirements:

• Diploma / Degree in Engineering / Construction or equivalent
• M & E Experience preferred
• At least 2 years of working experience
• Experience in the Construction industry
• Proficient in MS Office and Auto-CAD
• Excellent Communication, Leadership, Interpersonal and Problem-solving
• Ability to multitask, stay organized, work under pressure and manage deadlines
• Ability to work effectively in cross-functional and collaborative teams

• Install, maintain, troubleshoot, and repair equipment at customer sites.
• Provide technical support and ensure high customer satisfaction.
• Perform preventive maintenance and document service activities.
• Ensure compliance with safety and operational procedures.
• Support on-site activities in cleanroom environments when required.

Requirements:

• Diploma or Degree in Mechanical, Electrical, Electronics Engineering, or related discipline.
• Minimum 2 years of field service, maintenance, or technical support experience.
• Basic PCB or software knowledge are welcome to apply.
• Strong troubleshooting and problem-solving skills.
• Comfortable working independently at customer sites.
• Willing to work shifts, travel, and support on-call assignments when required.

By sending your job application/resume to us, it shall be deemed that you have agreed and hereby give your consent to MANFIELD in collecting, using and/ or disclosing your personal data for the purpose of accessing and processing your job application and/ or for future job opportunities within MANFIELD and/ or with the client(s) of MANFIELD. If you wish to withdraw your consent, please notify us. Kindly visit our company website for more information on the Privacy Policy.

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)

Posting Personnel: Quennie Chen

EA Personnel Reg No.: R1222837

Deskside/Desktop Support Engineer

We are looking for experienced full-time deskside engineer to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:
Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: Primary work location is Bedok, with willingness to travel to Changi North Rise as needed (Travel between sites will be claimable).

It would be appreciated if you can share with me your interest on the same.
Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at yenpeng@ennovatez.com

Position Summary:

Korindo Energy is a trusted energy infrastructure and solutions company for the maritime and energy industry. It has four business divisions which are Marine & Offshore, Defence, Power Infrastructure and Renewables.

We are headquartered in Singapore with a subsidiary in Indonesia and partner office in Malaysia, Vietnam and Australia. Our areas of business are mainly focused on South-East Asia and Australasia.

Key Responsibilities:

• Testing the performance of marine engines and electrical systems.
• Carrying out installation, start-ups and commissioning outboard motors, waterjets and ship engines.
• Conducting plumbing and intake repairs.
• Troubleshooting engine and electrical problems.
• Carrying out maintenance on marine equipment.
• Repairing faulty hydraulic and steering systems.
• Conducting electrical AC system maintenance.
• Completing service records and repair documents.

Required Skills & Experience:

• Knowledge of marine engine, propulsion and electrical auxiliary systems.
• Able to read, interpret technical and electrical drawings.
• Knowledge of marine hydraulic systems and related parts.
• Ability to lift heavy equipment and work in confined spaces.
• Ability to work at sea.
• Knowledge of boat propulsion control systems.
• Good verbal and written communication skills.
• Good customer service skills.
• MUST be able to travel overseas for on-site maintenance or repairs assignments.

Qualifications/Education:

• ITE/Polytechnic Diploma or Certificate in marine and/or electrical engineering related.
• At least 3 years of experience in maintenance and repairs of outboard motors, marine engines or waterjets.
• Evidence of ‘Right to Work in Singapore’.

Job Description

We are looking for experienced Marine Service Engineer, well versed in PLC/ DCS, to assist us on troubleshooting, automation and other services for marine equipment onboard ships.

The candidate will provide high-level engineering service and consultancy to our ships through our Singapore and overseas offices and supported by our various partners from Europe and USA to maintain marine equipment through it's life-cycle.

Required skill(s):

• PLC programmable logic controller programming, DCS, Boiler, Automation prefered
• Experience in Marine Equipment engineering, namely boiler, compressors, pumps prefered
• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering
• (Electrical/Electronic) or equivalent.
• At least 5 year(s) of working experience (Senior) , 1-2 year(s) of working experience (Junior) in the related field is required for this position.
• Candidates can expect a dynamic and autonomous environment where self discipline and passion in your job is a must.
• Applicants must be willing to travel globally
• This is a full time position open to all ages. We are open to work with senior engineers who are semi-retired
• Full-Time position(s) available.

Location: Woodlands Spectrum (Nearest Admiralty MRT)

Working Hours: 9 AM - 6 PM

Monday - Friday

About the Role

We are seeking a proactive and customer-focused Senior Customer Quality Assurance Engineer to manage customer quality issues, drive continuous improvement initiatives, and ensure customer satisfaction through effective problem-solving and quality management.

Why Join Us?

• Join a globally recognized manufacturing organization.
• Exposure to regional and international customers.
• Opportunity to lead impactful quality improvement projects.
• Collaborative and growth-oriented work environment.
• Competitve Benefits & Bonuses

Key Responsibilities

• Manage customer complaints and quality-related feedback, ensuring timely investigation and resolution.
• Lead root cause analysis and structured problem-solving activities using 8D methodology.
• Drive corrective and preventive actions and verify their effectiveness.
• Act as the primary quality contact for customers and support customer audits.
• Monitor product quality performance and recommend improvement initiatives.
• Coordinate customer specification and drawing changes with internal stakeholders.
• Collaborate with Production, Engineering, and Quality teams to resolve quality issues.
• Support and maintain Quality Management Systems including ISO 9001 and IATF 16949.
• Conduct internal audits and support compliance with ISO 14001 and ISO 45001 requirements.

Requirements

• Bachelor's Degree in Engineering or related discipline.
• Minimum 3 years of experience in Customer Quality, Quality Assurance, or Quality Engineering within a manufacturing environment.
• Experience handling customer complaints and driving quality improvements independently.
• Strong knowledge of: 8D Problem Solving
• Root Cause Analysis
• FMEA
• SPCControl
• Familiarity with ISO 9001 and IATF 16949 Quality Management Systems.
• Experience supporting China-based customers will be an advantage**
• Strong communication, stakeholder management, and problem-solving skills.

Interested candidates please WhatsApp me at +65 6509 0823 or send in your resume to willie.goh@swiftsearchglobal.com

https://wa.me/6565090823

We regret to inform you that only shortlisted candidates will be notified.

Willie Goh | EA Reg No: R2197853

Swift Search Global Pte Ltd | EA No: 18C9495

Service Engineer – Gangway

Key Responsibilities

• Travel internationally and offshore to troubleshoot, maintain, and repair advanced marine and offshore equipment
• Carry out installation, commissioning, testing, and acceptance activities at customer sites and onboard vessels
• Provide technical support and fault diagnosis remotely, delivering practical and customer focused solutions
• Conduct inspections, maintenance, and system performance assessments to ensure operational reliability
• Support product testing, validation, and continuous improvement initiatives
• Deliver technical training to vessel crews and customer personnel on equipment operation, maintenance, and safety procedures
• Prepare service reports, technical documentation, and recommendations following site visits
• Work independently in the field while collaborating closely with engineering and support teams
• Expect approximately 60% international travel and offshore assignments throughout the year

Requirements

• Diploma or Degree in Mechanical Engineering, Electrical Engineering, Mechatronics, Maritime Engineering, or a related discipline
• Ability and willingness to work offshore and travel extensively worldwide
• Willingness to be based outside of Singapore
• Experience on maintenance or troubleshooting of motorised/ hydraulic access gangways is a MUST (At least 5 years)
• Experience or exposure to electrical systems, instrumentation, and control systems
• Knowledge of hydraulic systems would be advantageous
• Experience with PLC systems and software would be an advantage
• Strong troubleshooting and analytical skills with the ability to resolve complex technical issues
• Hands on approach with a proactive attitude
• Ability to work effectively both independently and within a team environment
• Strong communication skills and professional customer interaction
• Good command of spoken and written English
• Capable of working autonomously in remote locations and across different time zones

What's on Offer

• Opportunity to work with advanced offshore and marine equipment on global projects
• Extensive international travel and offshore exposure
• Structured training and ongoing professional development
• Career progression opportunities within a growing international organisation
• Dynamic and technically challenging work environment
• Exposure to cutting edge technologies supporting the offshore energy and maritime sectors

Our client is a MNC, one of the leading players in the automation machinery sector. Due to business needs, they are now recruiting a Service Engineer to be part of their Customer Service team for ongoing transformation projects. They are located in the east - easily accessible.

The Service Engineer's responsible is:

• Provide after-sales service and technical support for automated equipment and systems.
• Troubleshoot and resolve mechanical issues both on-site and remotely to ensure smooth machine operations.
• Assist with machine improvement works, upgrades, and modification projects based on customer requirements.
• Ensure equipment performance, product quality, and process reliability meet company standards.
• Offer technical guidance and support to customers and internal stakeholders on project-related matters.
• Coordinate closely with internal teams and external vendors to support service activities.
• Handle additional tasks and responsibilities as assigned.

Job Requirements:

• Min ITE in Mechanical Engineering related discipline
• Min 3 years of service engineer experience in automation industry.
• Comfortable to travel overseas

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R2198636 (Oh Puey Xin)