Total 546 quality control manager job vacancies in Customer Service category in The Philippines

• Lead daily operations of 3 Centers, manage multidisciplinary teams, and ensure holistic care for clients.
• Oversee assessments, admissions, and reviews; ensure compliance with MOH regulations, nursing standards, licensing, and inspections.
• Plan manpower, manage staffing, and provide coaching, training, and performance support to staff.
• Develop and maintain policies, procedures, and workflows to enhance care delivery and operational efficiency.
• Promote centre services through outreach, events, and partnerships to increase awareness and client enrolment.
• Handle regulatory submissions, workload reporting, and subvention matters.
• Ensure cost-effective use of resources while maintaining quality and productivity.
  

Job Requirements:

• Minimum Diploma in Social Work/Community Care/Gerontology.
• Minimum 6 years experience working in Supervisory.
• Working hours: 5days, 8.30am-6pm

Check out www.abercare.sg for more details

Interested applicants may send in your resume to career@abercare.sg

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

• Well established company
• Basic $ 4000 - $4800 + Variable Bonus
• Excellent Welfare and Benefits + Career Progression
• Working location: Changi
• Working Days: Monday – Friday
• Working Hours: 9am – 6pm

Job Responsibilities:

• Improve customer service experience, create, engaged customers and facilitate department growth.
• Negotiate best rates with airlines and agents for interest of company.
• Negotiate best offer to client in interest of company.
• Take control of customer’s issues and follow problems through to resolution.
• Set a clear mission and deploy strategies focused towards that mission.
• Develop service procedures, policies and standards.
• Keep meticulous records and document customer service actions and discussions.
• Analyze statistics and compile accurate reports.
• Build excellent relationship with carriers, clients and service providers.
• Keep ahead of industry’s developments and apply best practices to areas of improvement.
• Control resources and utilize assets to achieve qualitative and quantitative targets.
• Adhere to and manage the approved budget.
• Maintain an orderly workflow according to priorities.
• Share information with management on customers and market conditions.
• The list of duties and responsibilities outlined above is representative and not a complete and detailed list of tasks which may be performed.

Job Requirements:

• Minimum 4 years’ experience in freight forwarding or logistics, with at least 2 years in a supervisory or managerial role
• Strong knowledge of air, sea, and road freight operations
• Excellent customer service, communication, and problem-solving skills
• Proven leadership and team management experience
• Ability to handle pressure, prioritize tasks, and meet deadlines
• Proficiency in freight management systems and MS Office
• Strong commercial awareness and customer-focused mindset

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Basic $3800 - $4200 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location : Tuas (Transport Provided)
• Working days : Monday to Friday
• Working hours : 8am to 5pm

Job Responsibilities:

Leadership of Customer Service Team

• Lead, coach and mentor the customer service team to deliver exceptional service standards.
• Oversee team members' capability in managing sales leads effectively.
• Ensure proficiency in generating proposals, service engagement forms or eSEF, and invoicing procedures.
• Oversee daily operations of the customer service department, ensuring prompt
  resolution of customer inquiries, service issues, complaints, and escalations.
• Maintain an organized and efficient filing and database system for customer records and service documentation.
• Lead digital transformation efforts related to new systems or software.
• Manage major client accounts, including contract adherence, service reviews, annual survey and relationship building.

Achievement of Management Objectives

• Prepare and generate monthly performance and operational reports.
• Monitor adherence to standard operating procedures (SOPs) and recommend updates or improvements when necessary.
• Establish and monitor KPIs and service standards to drive customer satisfaction,
• retention, and operational performance
• Analyze customer feedback, service trends, and complaint data to identify root causes and lead service improvement initiatives.
• Implement customer service department manual, procedures, and training programs that promote consistency, efficiency, and a customer-first culture.
• Provide insights into customer trends, operational challenges, and improvement opportunities.

Collaboration with Business Development Team

• Collaborate cross-functionally with Business Development team to ensure service delivery aligns with customer expectations and regulatory requirements.
• Provide support in data analysis and insights related to customer satisfaction and sales performance.
• Consolidate and present monthly reports for key stakeholders, ensuring accurate and actionable information.

Cross-Departmental Coordination

• Liaise with key departments (Logistics, Operations, etc.) to resolve any issues that may impact customer satisfaction.
• Ensure smooth communication and effective collaboration between departments to meet customer needs and expectations.

Requirements:

• Minimum Bachelor’s Degree in Business Administration, Management Studies, or a related field

• At least 2 years of Customer service experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

What is the opportunity?

As the member of Client Support Desk, Wealth Management Asia, you will report to the Heads of Sales Management Asia and support the entire RBC Wealth Management Asia. You would be key to the growth strategy of RBC WMA, be part of training and developing new relationship manager ("RM") and onboarding of new clients.

What will you do?

• Independently handle new account openings, account maintenance, asset transfers, loans, payments, order taking, and product recommendations.

• Develop and mentor the onboarding of new relationship manager.

• Provide assistance and guidance for new client / RM’s queries and interest on RBC WMA’s offering and product capabilities.

• Ensure timely and accurate execution of client requests and transactions.

• Independently manage both client accounts and relationships (including product and services queries, pricing and execution).

• Be familiar and adhere to Bank’s code of conduct, KYC, due diligence, AML and cross border regulation and compliance to policies and procedures as well as regulatory requirements

• Works collaboratively and endeavours to build good working relationships with other key stakeholders.

• Partner with Sales Management Office and follow the WMA growth strategy and initiatives.

• Participates in projects which drives the positives changes over WMA platforms and client experiences.
  

What do you need to succeed?

Must-have

• University degree in Business Management, Finance, Economics or other relevant professional finance qualifications

• CACS Paper 1 and 2

• At least 3-5 years’ relevant experience in private banking/wealth management platform, preferably in roles of ARM/Client due diligences.

• Strong interpersonal and influencing skills are essential.

• Highly articulate in both written and verbal business communication.

• Solid investment products knowledge and sound understanding of relevant external regulations governing the business

• Knowledgeable and experienced across KYC/AML/Compliance.

• Self-motivated individual with a positive change mindset. Comfortable with direct communication both internally (with functional partners) and externally (with prospects or clients)

• Advanced Bloomberg & Reuters

• Fluency in English language skills is essential

Nice-to-have

• Avaloq system knowledge is preferred

• This role requires speaking to clients from North Asia and South East Asia, proficiency in Mandarin, Cantonese, Bahasa or Thai is nice-to-have.

• Salary: $3500 - $4000
• Working hours: Mon, Tue, Fri, Sat n Sun | Off days: Wed-Thu |9am-6pm
• Location: Novena, Bukit Panjang and Tampines

Summary:

we take pride in providing top-notch technology education courses to equip every child with programming knowledge and empower them to create change. If you’re keen to be part of a dynamic team in a fast-growing start-up, join our Operations team to be hands-on from day one and work closely with our founding team. This role will expose you to daily operations of managing an ed-tech start-up and facilitate the smooth delivery of our coding programs to students in local and international schools.

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents
• Share the vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong community. Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in our CRM system
• Relationship manager for our community, continue to track the progress of students and maintain relationships with parents

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Title: Assistant Manager / Senior Executive, Customer Value Management

Location: Singapore

This role is responsible for driving customer lifetime value, retention, and revenue growth through data-driven lifecycle marketing. The incumbent will develop and optimize data-driven retention, upsell, and cross-sell strategies across multiple channels, leveraging customer insights, segmentation, and marketing automation to enhance engagement and reduce churn.

Key Responsibilities

Customer Strategy & Campaign Planning

• Develop and execute customer lifecycle strategies to drive retention, engagement, and customer value

• Leverage customer data and analytics to identify insights, behavioral triggers, and growth opportunities

• Utilize SQL and analytics tools to support segmentation, targeting, and performance analysis

• Develop and optimize Next Best Offer (NBO) / decisioning frameworks in collaboration with Data Science/Analytics teams

• Plan and deliver targeted retention, upsell, and cross-sell campaigns to achieve churn reduction and revenue growth

• Design and implement personalized offers and propositions to drive product adoption and customer loyalty

• Build business cases and collaborate with cross-functional teams (e.g., Product, Marketing, Digital, Sales) to deliver initiatives

Campaign Execution & Optimization

• Manage end-to-end campaign execution across multiple channels (e.g., email, SMS, app push, digital platforms)

• Drive automation of marketing journeys to enable scalable, trigger-based, and real-time engagement

• Implement test-and-learn approaches (e.g., A/B testing) to continuously improve campaign effectiveness

• Monitor and optimize key performance metrics including conversion, engagement, retention, and ROI

• Ensure strong campaign governance, including contact strategy, customer experience, and compliance

Qualifications

• Degree in Marketing, Business, Statistics or similar field

• Minimum 3-5 years of work experience in campaign management, preferably in telecommunications, tech, FMCG or a related industry

• Good working knowledge of SQL as well as Tableau

• Ability to work independently as well as in a team in a fast-paced environment

• Strong analytical, problem-solving and communication skills

• Excellent interpersonal skills
  
  UEN: 202329526G

  EA Licence: 23S2061

• Position: Customer Service Manager
• Location: Ang Mo Kio (Few bus stops from Yio Chu Kang MRT)
• Working hours: 5 days’ work week, Monday to Friday, 8.30am to 5.30pm
• Salary (commensurate with experience): Up to $7000 + Bonus + Medical + 14 days annual leave
• Duration: Permanent
• Industry: Semiconductor & Electronics

Main Responsibilities:

• Lead, manage and oversee the daily operations of the customer support team to achieve high levels of customer satisfaction and operational efficiency.
• Ensure good customer service through professional and timely handling of customers’ enquiries, orders, quotations, service requests, concerns and escalations.
• Proactively communicate orders and shipment status updates, risks advice and recommendations to customers as well as senior management.
• Identify and drive improvements in service processes and workflows to enhance team efficiency, service quality and overall service delivery excellence
• Coordinate closely with internal departments to ensure timely orders fulfilment and resolution of customer issues.
• Build and maintain strong relationships with customers, internal departments and senior management.
• Maintain accurate and detailed documentation including customer reports and operational records.
• Ensure compliance with company and customer policies, quality standards and regulatory requirements.

Requirements:

• Bachelor’s Degree or Diploma in Business Administration, Engineering, Operations Management, or a related field.
• Minimum 3-5 years of managerial or senior leadership experience.
• Background in machinery, equipment, or technical service sectors is highly preferred.
• Strong team management, conflict resolution, consensus-building, and stakeholder alignment.
• Meticulous, analytical, and highly self-driven with strong decision-making capabilities.
• Excellent organizational, multi-tasking, and time-management skills in fast-paced environments.

• Customer-focused mindset with exceptional communication skills.
• Able to work outside of standard office hours when urgent customer support is required.

Email to joie@searchpersonnel.com.sg

Do visit www.facebook.com/search.personnel for more job listings and career tips!

**We DO NOT charge our candidates nor bind them with any contract.**

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you

At EY, we develop you with future-focused skills and equip you with world-class experiences. We empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. 

We work together across our full spectrum of services and skills powered by technology and AI, so that businesses, people and the planet can thrive together.  

We’re all in, are you? 

Join EY and shape your future with confidence. 

About the opportunity 

We are looking for a techno-functional Low Code Support Analyst specializing in OutSystems to join our team. The ideal candidate will have strong analytical and technical skills, with hands-on experience in troubleshooting OutSystems applications /support and SQL (including advanced queries). This role requires excellent communication skills, a proactive mindset, and familiarity with Agile methodologies, stakeholder management, and low-code application environments.

Your key responsibilities 

• Provide Level 2 support for OutSystems applications, ensuring timely resolution of incidents and service requests.
• Analyze and troubleshoot application and data issues using OutSystems Service Studio, logs, and SQL queries.
• Collaborate with development, QA, and platform teams to escalate and resolve complex issues.
• Maintain documentation of support processes, known errors, and solutions.
• Monitor OutSystems application performance, logs, and integrations, proactively identifying areas for improvement.
• Engage with business stakeholders to understand requirements, pain points, and provide functional support.
• Participate in Agile ceremonies (stand-ups, sprint reviews, retrospectives) and contribute to continuous improvement.
• Support release management and deployment activities within the OutSystems platform.
• Write and maintain programmable code outlined in technical instructions and specifications for software applications and operating systems.
• Ensure adherence to best practices in low-code development and support, including performance optimization and security.

To qualify for the role, you must have

• Bachelor’s degree in computer science, Information Technology, or related field
• Minimally 6 years of software development experience with strong expertise in Java
• Proven experience in a techno-functional support role, in Outsystems.
• Strong hands-on experience with troubleshooting OutSystems based applications
• Proficiency in SQL (including advanced queries) for data analysis and troubleshooting.
• Excellent verbal and written communication skills.
• Experience working in Agile environments with cross-functional teams.
• Ability to manage stakeholders and communicate effectively with both technical and non-technical audiences.
• Strong problem-solving skills and attention to detail.

Ideally, you’ll also have 

• OutSystems certification (Associate / Professional Developer) is a plus.
• Experience in enterprise application support or digital transformation programs.
• Knowledge of ITIL practices and incident management tools (e.g., ServiceNow, Jira).
• Exposure to cloud platforms (Azure, AWS) and integration technologies (REST, SOAP APIs).
• Familiarity with CI/CD pipelines and release governance in OutSystems.

What we look for 

• Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry.
• An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. 

What working at EY offers 

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer: 

Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. 

Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. 

Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. 

Company description 

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. 

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. 

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. 

All in to shape the future with confidence. 

COMPANY DESCRIPTION

The Salvation Army has been touching lives in Singapore since 1935 and we remain committed in serving the underprivileged in the community without discrimination. To us, every life is precious and we actively help those in need regardless of age, race or religion.

Throughout the years, we have established a comprehensive network of social services to meet a wide range of needs in our community. Our diverse programmes reach out to children who need care and protection, families in material need, ailing aged requiring quality nursing care and other needy segments in our society.

Our spiritual ministry also reaches out to the people in the community to provide counsel to those in need. We are there to help guide those in need towards finding their identity and purpose in life.

RESPONSIBILITIES

• Lead and implement programmes that support the rehabilitation and reintegration of ex-offenders and their families
• Build strong partnerships with government agencies, community organisations, corporate partners, and volunteers
• Monitor programme effectiveness, analyse outcomes, and prepare reports for stakeholders and management
• Oversee volunteer recruitment, training, engagement, and compliance with SPS requirements
• Develop meaningful volunteer experiences and recognition initiatives to encourage long-term involvement
• Support fundraising initiatives, donor engagement, and community outreach efforts
• Coordinate faith-based activities, centre operations, and programme logistics
• Supervise and mentor junior staff while fostering a collaborative and service-oriented team culture
• Represent the organisation at meetings, events, and stakeholder engagements
• Support other organisational initiatives and duties as assigned

Qualifications & Experience

• Degree in Social Work, Psychology, Community Development, or related field
• Minimum 3-5 years of relevant experience, preferably in social services, rehabilitation, or programme management
• Experience working with ex-offenders, vulnerable groups, or volunteers is an advantage
• Prior supervisory or leadership experience preferred

Core Competencies

• Programme development, implementation, and evaluation
• Stakeholder engagement and partnership building
• Volunteer coordination, management, and retention
• Team leadership and staff supervision
• Effective communication and relationship management skills
• Data interpretation, reporting, and documentation
• Cultural awareness, empathy, and client-centric approach

Personal Attributes

• Passionate about supporting the rehabilitation and reintegration of ex-offenders
• Demonstrates professionalism, integrity, and accountability
• Resourceful, adaptable, and solutions-driven
• Able to work both independently and collaboratively in a fast-paced environment

Working Hours

• 5-day work week, totalling 44 hours per week
• Typical schedule:
• Weekdays: 9:00 AM to 6:00 PM (5 days)
• Flexibility is required to meet operational demands, including:
• Evening, weekend, and public holiday duties
• Responsiveness to the needs of released inmates and programme operations

Working Location

Prison Support Services

7 Upper Changi Road North Singapore 507705

By submitting this job application, I affirm that I have given to The Salvation Army true and complete information on this application. No requested information has been concealed.

I agree that The Salvation Army (TSA) may collect, use and disclose your personal data, as provided in this application form, or (if applicable) obtained by TSA as a result of your employment, for the following purposes in accordance with the Personal Data Protection Act 2012 and our data protection policy (available at our website at https://www.salvationarmy.org.sg/data-protection-policy/ ):

1. a) the processing of this employment application;
2. b) the administration of the employment with TSA; and
3. c) sharing of personal information to third party, including but not limited to government agencies, hospitals, vendor(s)/supplier (s), working in collaboration with TSA to support the employment.

If you are providing third party's personal data, you hereby declare that you have obtained consent from the named individual(s), for the collection, use and disclosure of his/her personal data by you to TSA, TSA business partners and other third-party service providers. I authorised the organisation to contact references provided for employment reference checks.

Please visit our website at https://www.salvationarmy.org.sg/data-protection-policy/ for further details on our data protection policy, including how you may access and correct your personal data or withdraw consent to the collection, use or disclosure of your personal data.

If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for denial of employment or immediate dismissal.

WhatsApp: +65 90820021 (Kyler)
Email: kylergan.supreme@gmail.com

Location: Bright Hill
Working Days: Monday – Friday
Working Hours: 8:30AM – 6:00PM
Salary: $7,000 – $9,000

Job Description

• Support the development and implementation of operational and strategic initiatives for the Care Studio and Rehabilitation Department.
• Assist in the development and enhancement of Care Studio programmes and services.
• Monitor departmental KPIs and manage budget and resource utilization.
• Oversee manpower planning and operations of the Care Studio and Rehabilitation teams.
• Develop policies and ensure compliance with regulatory requirements and MOH licensing standards.
• Support recruitment, staff development, and retention initiatives.
• Manage the daily operations of the Care Studio and Rehabilitation Department.
• Develop and promote centre-based and home-based rehabilitation and day care programmes.
• Oversee the delivery of community and home care services.
• Manage healthcare needs assessments and the implementation of care plans for clients.
• Coordinate and monitor clinical and service quality indicators for continuous improvement.
• Manage enquiries, feedback, complaints, and incidents relating to centre operations.
• Identify and establish partnerships to support business development and client acquisition.
• Maintain relationships with existing and prospective partners and organizations.
• Ensure compliance with the Personal Data Protection Act (PDPA) relating to clients and staff.

Requirements

• Degree or Master's qualification in Allied Health or related disciplines preferred.
• Minimum 5 years of experience in a community care setting.
• Minimum 2 years of supervisory experience.
• Possess a valid BCLS + AED certification.
• Knowledge of the Intermediate and Long-Term Care (ILTC) landscape will be an advantage.
• Experience in quality and risk management.
• Experience in coaching, counselling, and manpower planning.
• Experience in start-up operations for care centres, nursing homes, or elderly home care services will be an advantage.
• Proficient in Microsoft Office applications.
• Experience with Infocare systems will be an advantage.

The Supreme HR Advisory Pte. Ltd | 14C7279
Gan Kai Le | R23112683

Strategic Planning & Business Execution

·        Execute the Customer Business Plan: Lead end-to-end implementation of Customer JBP for IC Category, reporting directly to Head of Sales.

·        Cross-Functional Collaboration: Partner closely with customers and operation team to deliver business plans. Collaborate with CSP / Shopper Marketing and Brand Team to build account-specific activation plans.

·        Performance Monitoring: Track and analyze customer sales performance. Actively work on business recovery plans to address business loss

·        Strategy Execution: Secure market leadership by successfully landing category strategies at operation level

Promotional & Investment Management:

·        Develop Integrated Promo Plans: Develop and implement the customer promo plan (incl. selling the plan at the customer) and managing promo investments.

·        Optimize Commercial Spending: Oversee promotional budgets, ensuring all Optimizing Promotional Sell Out (OPSO) inputs are completed accurately and on schedule.

·        Maximize Investment Levels: Strategically manage customer investments to maximize ROI for every promotion spent.

Negotiation & Commercial Alignment:

·        Close Commercial Deals: Negotiate promotional plans, including promo investment and strategic counterparts in strict alignment with TMICC category strategy.

·        Contract Accountability: Deliver agreed-upon commercial plans and actively track fulfilment of mutual commitments set in TTA agreements & JBP alignment.

Team Leadership & Advocacy:

·        Perfect Execution: Establish clear, actionable objectives and deliverables for Merchandiser Sales Team to ensure great execution.

·        Brand Diplomacy: Serve as an active ambassador for TMICC to maintain "Top of Mind" status and strengthen long-term relationships with customers.

·        Enterprise-First Mindset: Participate actively in internal TMICC meetings. Actively practice5i approach (Issue, Information, Insight, Implication & Implementation)

KEY REQUIREMENTS:

• Min 3 years in FMCG Sales Experience
• FMCG Modern Trade Experience
• Proficiency with Microsoft Office Tools

Position Title: Care Studio and Rehab Manager
Location: Bright Hill
Working Days: Monday – Friday
Working Hours: 8:30AM – 6:00PM
Salary: $7,000 – $9,000

Job Description

• Support the development and implementation of operational and strategic initiatives for the Care Studio and Rehabilitation Department.
• Assist in the development and enhancement of Care Studio programmes and services.
• Monitor departmental KPIs and manage budget and resource utilization.
• Oversee manpower planning and operations of the Care Studio and Rehabilitation teams.
• Develop policies and ensure compliance with regulatory requirements and MOH licensing standards.
• Support recruitment, staff development, and retention initiatives.
• Manage the daily operations of the Care Studio and Rehabilitation Department.
• Develop and promote centre-based and home-based rehabilitation and day care programmes.
• Oversee the delivery of community and home care services.
• Manage healthcare needs assessments and the implementation of care plans for clients.
• Coordinate and monitor clinical and service quality indicators for continuous improvement.
• Manage enquiries, feedback, complaints, and incidents relating to centre operations.
• Identify and establish partnerships to support business development and client acquisition.
• Maintain relationships with existing and prospective partners and organizations.
• Ensure compliance with the Personal Data Protection Act (PDPA) relating to clients and staff.

Requirements

• Degree or Master's qualification in Allied Health or related disciplines preferred.
• Minimum 5 years of experience in a community care setting.
• Minimum 2 years of supervisory experience.
• Possess a valid BCLS + AED certification.
• Knowledge of the Intermediate and Long-Term Care (ILTC) landscape will be an advantage.
• Experience in quality and risk management.
• Experience in coaching, counselling, and manpower planning.
• Experience in start-up operations for care centres, nursing homes, or elderly home care services will be an advantage.
• Proficient in Microsoft Office applications.
• Experience with Infocare systems will be an advantage.

Interested applicants, WA your resume to +65 9136 9792 or email your resume to supreme.yentan@gmail.com.

Tan Yen Zhen (Chen Yan Zhen) Reg No: R25138932

The SupremeHR Advisory Pte Ltd EA No: 14C7279

Position Title: Care Studio and Rehab Manager
Location: Bright Hill
Working Days: Monday – Friday
Working Hours: 8:30AM – 6:00PM
Salary: $7,000 – $9,000

Job Description

• Support the development and implementation of operational and strategic initiatives for the Care Studio and Rehabilitation Department.

• Assist in the development and enhancement of Care Studio programmes and services.

• Monitor departmental KPIs and manage budget and resource utilization.

• Oversee manpower planning and operations of the Care Studio and Rehabilitation teams.

• Develop policies and ensure compliance with regulatory requirements and MOH licensing standards.

• Support recruitment, staff development, and retention initiatives.

• Manage the daily operations of the Care Studio and Rehabilitation Department.

• Develop and promote centre-based and home-based rehabilitation and day care programmes.

• Oversee the delivery of community and home care services.

• Manage healthcare needs assessments and the implementation of care plans for clients.

• Coordinate and monitor clinical and service quality indicators for continuous improvement.

• Manage enquiries, feedback, complaints, and incidents relating to centre operations.

• Identify and establish partnerships to support business development and client acquisition.

• Maintain relationships with existing and prospective partners and organizations.

• Ensure compliance with the Personal Data Protection Act (PDPA) relating to clients and staff.

Requirements

• Degree or Master's qualification in Allied Health or related disciplines preferred.

• Minimum 5 years of experience in a community care setting.

• Minimum 2 years of supervisory experience.

• Possess a valid BCLS + AED certification.

• Knowledge of the Intermediate and Long-Term Care (ILTC) landscape will be an advantage.

• Experience in quality and risk management.

• Experience in coaching, counselling, and manpower planning.

• Experience in start-up operations for care centres, nursing homes, or elderly home care services will be an advantage.

• Proficient in Microsoft Office applications.

• Experience with Infocare systems will be an advantage.

WhatsApp me your resume for quicker processing! ☺️
WhatsApp: https://wa.me/6596112291 (Kyra)
Voon Yih Boon Reg No: R22106724 | The Supreme HR Advisory Pte Ltd EA No: 14C7279

Position Title: Care Studio and Rehab Manager

Location: Bright Hill

Working Days: Monday – Friday

Working Hours: 8:30AM – 6:00PM

Salary: $7,000 – $9,000

Job Description

* Support the development and implementation of operational and strategic initiatives for the Care Studio and Rehabilitation Department.

* Assist in the development and enhancement of Care Studio programmes and services.

* Monitor departmental KPIs and manage budget and resource utilization.

* Oversee manpower planning and operations of the Care Studio and Rehabilitation teams.

* Develop policies and ensure compliance with regulatory requirements and MOH licensing standards.

* Support recruitment, staff development, and retention initiatives.

* Manage the daily operations of the Care Studio and Rehabilitation Department.

* Develop and promote centre-based and home-based rehabilitation and day care programmes.

* Oversee the delivery of community and home care services.

* Manage healthcare needs assessments and the implementation of care plans for clients.

* Coordinate and monitor clinical and service quality indicators for continuous improvement.

* Manage enquiries, feedback, complaints, and incidents relating to centre operations.

* Identify and establish partnerships to support business development and client acquisition.

* Maintain relationships with existing and prospective partners and organizations.

* Ensure compliance with the Personal Data Protection Act (PDPA) relating to clients and staff.

Requirements

* Degree or Master's qualification in Allied Health or related disciplines preferred.

* Minimum 5 years of experience in a community care setting.

* Minimum 2 years of supervisory experience.

* Possess a valid BCLS + AED certification.

* Knowledge of the Intermediate and Long-Term Care (ILTC) landscape will be an advantage.

* Experience in quality and risk management.

* Experience in coaching, counselling, and manpower planning.

* Experience in start-up operations for care centres, nursing homes, or elderly home care services will be an advantage.

* Proficient in Microsoft Office applications.

* Experience with Infocare systems will be an advantage.

WhatsApp me your resume for quicker processing! ☺️

WhatsApp: https://wa.me/6584067823 (Shiro)

SHEE YOKE RU|R26161758 | The Supreme Hr Advisory Pte Ltd EA No: 14C7279

As an Assistant Manager/ Senior Executive, you will be part of the team in supporting the development and implementation of Advanced Care Planning and the Palliative Care sector in Singapore:

• Work with policy makers, community stakeholders, including service providers and hospitals to drive the development and implementation of the ACP programme; development and implementation of the National Strategy for Palliative Care including involvement in palliative care related pilot programmes, service models and funding policies that support, management of capability and capacity and enablers in the ecosystem. 

• Undertake other tasks as necessary to contribute to Division's objectives in sector development, capability building and outreach (e.g. conducting literature research, data analysis, etc.)

Job Requirements:

• Degree or equivalent in any field with at least 3 years of working experience in service planning and development in the healthcare or social care industry
• Experience in planning, project management in the public sector would be advantageous
• Experience in IT project management would be advantageous
• Systems thinking, resourceful
• Excellent written and persuasive communication skills
• Strong engagement and stakeholder management skills
• Strong analytical capabilities, coupled with basic skills in data analysis and statistics
• Strong at conceptualising ideas, coupled with a practical sense of what works in a complex environment and implement projects
• Candidates who are new in the workforce are welcome to apply