Total 234 it auditor job vacancies in Customer Service category in The Philippines

Responsibilities:

• Ensure the stability and reliable operation of POS systems, network infrastructure, and IT systems.
• Provide first-level troubleshooting support for IT hardware and operational systems.
• Administer and monitor Windows and Linux server environments to ensure optimal performance.
• Apply and manage regular security patching to maintain system security and compliance.
• Support infrastructure maintenance activities, including upgrades and enhancements.
• Promote and support best practices in system usage across the organization.
• Execute and monitor patch management processes to ensure timely updates.
• Participate in planning and implementation of new systems and technology initiatives.
• Maintain strong working relationships with vendors and external partners.
• Coordinate with vendors, project teams, and users to resolve issues and ensure effective solutions.
• Maintain accurate records of IT assets, purchases, and lease information.

Requirements:

• Minimum Diploma in Computer Science, Information Technology, Business Information Technology, or related field.
• 2–3 years of relevant experience in IT support or infrastructure roles.
• Basic knowledge of network troubleshooting (L1 level).
• Exposure to cloud environments is an added advantage.
• ITIL Foundation certification is an advantage.

Interested candidates who wish to apply for the advertised position, please send in your resume to it@talenttradersg.com

EA License No: 13C6305

Reg. No.: R24120209 (GAN CHYE SHEN)

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Provide technical support via phone, chat, email, and onsite visits, including troubleshooting and fault diagnosis.
• Coordinate with team members and vendors to resolve complex technical issues.
• Communicate technical information clearly to non-technical customers.
• Stay updated on IT and security products, solutions, and industry trends.

Requirements:

• Diploma in IT or equivalent
• At least 2 years’ hands-on experience in networking or cybersecurity support.
• Motivated, fast learner, and passionate about technology.
• Able to work on the following rotating shifts:
  7.00am - 4.00pm
  9.00am - 6.00pm
  2.00pm - 11.00pm

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

We are hiring under Recruit Express headcount and details of this position are:

Job Title: IT Support Engineer (Contract, up to $3500)

Key Responsibilities:

• Respond to and resolve help desk requests from end-users regarding hardware, software, and network issues.
• Troubleshoot and diagnose desktop, laptop, printer, and peripheral device problems.
• Provide technical assistance for operating systems, applications, and other software tools.

Hardware and Software Installation:

• Install, configure, and upgrade desktop hardware components such as hard drives, memory, and graphics cards.
• Install and configure operating systems, software applications, and updates.
• Set up and configure network printers and other peripherals.

System Maintenance and Monitoring:

• Perform routine maintenance tasks such as system updates, patches, and antivirus scans.
• Monitor system performance, identify issues, and implement solutions to ensure optimal performance and security.
• Manage user accounts, permissions, and access levels as per company policies.

Documentation and Reporting:

• Maintain accurate records of hardware inventory, software licenses, and configurations.
• Document technical procedures, troubleshooting steps, and solutions for knowledge sharing.
• Generate reports on system performance, incidents, and resolutions for management review.

Collaboration and Training:

• Collaborate with senior engineers and IT teams on projects and initiatives to improve IT infrastructure and services.
• Provide training and guidance to end-users on basic IT operations, software usage, and best practices.
• Stay updated with emerging technologies and industry trends to contribute to continuous improvement efforts.

Requirements:

• Experienced in Microsoft 365 system support.
• Experienced in IT Helpdesk and Desktop support related roles.
• Experienced in hardware, software and network issue troubleshooting.

Interested applicants please send your resume to rita@recruitexpress.com.sg and look for:

Rita Shi Tianhe

Outsourcing Team

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

IT Associate Service Engineer

4 days, 12 hours rotating shift from 8-8

Salary: Basic $2400 + Shift allowance & attendance allowance (Gross $2800)

Location: Changi

Job scope:

• Perform technical maintenance and troubleshooting activities for the Video Management System (VMS), specifically with Milestone XProtect, ensuring optimal system functionality
• Maintain critical systems to ensure service uptime and meet operational performance targets
• Respond promptly to all onsite operational incidents, ensuring resolution with established SLAs
• Performs all duties in a safe and orderly manner, without interruptions to production, and in accordance with approved procedures, Company policies and comply with all environmental, health and safety rules.
• Identify, report and address work discrepancies, defects and inconsistencies
• Generate and submit daily maintenance reports
• Perform basic system and network troubleshooting
• Any other tasks and duties as directed by the supervisory personnel or Management.

Requirements:

• Diploma/Nitec graduates in Information Technology (IT) or related qualifications are welcome to apply.
• Must be able to work in a 12-hour rotating shift work schedule.
• Experience in Microsoft Office productivity software.
• Basic Knowledge on Window servers and Milestone VMS system troubleshooting
• Basic Knowledge on Local Area Networking, switch configuration and VLANs.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Job Summary

Provide 1st and 2nd level technical support to end users by troubleshooting and resolving desktop, laptop, printer, and email issues. Manage Windows OS versions, MS Office applications, network connectivity, and hardware diagnostics to ensure smooth IT operations.

Responsibilities

• Deliver 1st and 2nd level technical support to resolve desktop client and hardware issues promptly
• Troubleshoot and repair laptop and printer problems to minimize user downtime
• Manage and maintain Windows XP, Vista, and 7 operating systems for optimal performance
• Configure and troubleshoot MS Office applications to support user productivity
• Administer network connectivity and printer mapping to ensure seamless access
• Configure and resolve email messaging issues in Outlook for effective communication
• Diagnose and repair desktop hardware faults to maintain system reliability
• Perform additional IT support tasks as assigned to meet operational needs

Work Summary

• Salary: $2600 - $2800

• Work location: Kallang, Alexandra, Tuas

• Working hours: 9am to 6pm, Monday to Friday

• Work benefits: AWS, medical benefits, overtime pay, transport allowance, 14 days annual leave

Provide frontline end-user support across devices, core productivity tools, and basic connectivity issues. Deliver fast resolution for common incidents/requests, execute onboarding/offboarding SOPs, and ensure clean ticket documentation and escalation.

Key responsibilities

• Handle Level 1 remote helpdesk tickets: password resets, access issues, device setup, basic application issues, and user how-to requests.

• Support end-user devices (PCs, laptops, mobile devices, printers) including basic diagnostics and peripheral checks. • Perform basic operating system support (Windows and macOS) and standard software installation/configuration (e.g., Microsoft Office).

• Configure user-side email, printers, and shared drive access; troubleshoot common Outlook profile and mailbox issues where applicable.

• Perform basic network troubleshooting on the endpoint side: LAN/Wi-Fi connectivity checks, IP conflicts, and VPN connectivity support.

• Run antivirus scans and conduct basic malware response steps; escalate security concerns per procedure.

• Support video conferencing tools (Microsoft Teams, Zoom) and basic meeting room user experience issues.

• Perform basic firewall/router checks such as reboot and health verification (no advanced configuration) when instructed and approved.

• Maintain IT asset tagging, inventory logging, and update records for device handovers.

• Log incidents accurately, follow ticketing discipline, and escalate to Level 2 or vendors with complete troubleshooting notes and evidence.

Interested and qualified applicants, kindly apply with or send your resume to:

Email to connect@people-connects.com

People Connects Pte Ltd | EA Licence No. 25C3002 | Lim Liang(Jason) | CEI Reg. No.: R2157225

• Mentor and develop a high-performing support team, ensuring continuous training, clear goals, and efficient operations.
• Oversee issue resolution, optimize workflows, and implement proactive strategies to enhance customer satisfaction.
• Streamline support processes, leverage automation, and ensure compliance with security and industry standards.
• Stay ahead of industry trends, manage risks, and drive continuous improvements in service reliability and performance.

Requirements:

• Degree in IT/Cyber Security or equivalent.
• Certified in CompTIA A+, Azure Admin, AWS Solutions Architect, CCNA, ITIL, ScrumMaster, or Six Sigma.
• At least 5 years of hands-on experience in IT support or management, resolving issues in software, hardware, networking, and cloud environments.
• Proficient in OS (Windows, Linux, macOS), Networking (DNS, DHCP, firewalls, VPNs), Cloud (AWS, Azure, Google Cloud), Helpdesk (Zendesk, Freshdesk), CRM (Salesforce), and Monitoring Tools (Nagios, SolarWinds, Datadog).
• Knowledge of ITIL frameworks or similar.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• Provide technical support via phone, chat, email, and onsite visits, including troubleshooting and fault diagnosis.
• Coordinate with team members and vendors to resolve complex technical issues.
• Communicate technical information clearly to non-technical customers.
• Stay updated on IT and security products, solutions, and industry trends.

Requirements:

• Diploma in IT or equivalent
• At least 2 years’ hands-on experience in networking or cybersecurity support.
• Motivated, fast learner, and passionate about technology.
• Able to work on the following rotating shifts:
  7.00am - 4.00pm
  9.00am - 6.00pm
  2.00pm - 11.00pm

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

Key Responsibilities:

• Respond to and resolve help desk requests from end-users regarding hardware, software, and network issues.
• Troubleshoot and diagnose desktop, laptop, printer, and peripheral device problems.
• Provide technical assistance for operating systems, applications, and other software tools.

Hardware and Software Installation:

• Install, configure, and upgrade desktop hardware components such as hard drives, memory, and graphics cards.
• Install and configure operating systems, software applications, and updates.
• Set up and configure network printers and other peripherals.

System Maintenance and Monitoring:

• Perform routine maintenance tasks such as system updates, patches, and antivirus scans.
• Monitor system performance, identify issues, and implement solutions to ensure optimal performance and security.
• Manage user accounts, permissions, and access levels as per company policies.

Documentation and Reporting:

• Maintain accurate records of hardware inventory, software licenses, and configurations.
• Document technical procedures, troubleshooting steps, and solutions for knowledge sharing.
• Generate reports on system performance, incidents, and resolutions for management review.

Collaboration and Training:

• Collaborate with senior engineers and IT teams on projects and initiatives to improve IT infrastructure and services.
• Provide training and guidance to end-users on basic IT operations, software usage, and best practices.
• Stay updated with emerging technologies and industry trends to contribute to continuous improvement efforts.

Requirements:

• Experienced in Microsoft 365 system support.
• Experienced in IT Helpdesk and Desktop support related roles.
• Experienced in hardware, software and network issue troubleshooting.

Interested applicants, please Email, fabianling@recruitexpress.com.sg

Fabian Ling Tuong Liing

R25129353

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

• Handle customer inquiries and technical issues via phone, email, chat, or ticketing system to provide quick and polite assistance.
• Solve technical problems reported by customers or users using troubleshooting skills for software, hardware, or network issues.
• Work with development and product teams to resolve complex issues and keep stakeholders updated.
• Meet SLAs for response times and resolutions, ensuring requests are handled on time.

Requirements:

• Diploma in Cyber Security or equivalent.
• At least 2 years of relevant working experience.
• Good knowledge of computer systems, networks, troubleshooting, and key protocols like TCP/IP and DNS.
• Comfortable to work 24x7 standby shifts.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners.
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Manage IT assets including storage and accounting of the laptops, coordination with partners for stocktake, maintenance, and top-up of centralised asset pool.
• Manage IT hardware tokens such as IT cards including collection, destruction, and distribution of cards to users.
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work to issue them IT devices and orientate them on usage of the accounts and devices based on IT policies.
• Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking. Facilitate authorisation of IT configuration changes, account access rights based on prevailing IT security policies.
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts.

Skills & experience needed:

• Diploma in IT / Computing / Engineering or ITE Certificate with relevant IT experience
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Other Information:

• Location: Hillview
• Salary: $2,600 - $3,200
• Performance Bonus
• 18 Days Annual Leave
• Duration: Contract ended Jan 2029
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)
• Before onboarding there is a 8-10 weeks lead time for pre employment checks after successful interview

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Roles & Responsibilities:

· Provide technical support and Install computer hardware, software and networks to new or exist staff

· Maintain and update IT inventory

· Monitor daily backup

· Troubleshoot on IT system, hardware and office equipment

· Knowledge of online system (HR System – Infotech / Microsoft / Autocad) is an advantage.

· Assist and renew of licensing (AutoCAD)

· Setting up Printer software

· Undertake any other ad-hoc work as assigned

Requirements:

Ø Possess a Local Diploma or equivalent in IT

Ø 1-2 years of relevant experience

Ø Fresh graduates are welcome to apply

IT Support Executive
Salary: $3700 - $4700
Working hours: 8:30am - 5:30pm
Location: Woodlands Ave (Nearest MRT: Admiralty)

Job Description:

• Help Desk Support: Respond to user queries, troubleshooting issues, and resolve hardware/software/network problems.
• Software Installation & Configuration: Install, update, and configure applications to support business needs.
• Hardware Support: Maintain and troubleshoot computers, laptops, printers, scanners, and peripherals.
• Network Support: Monitor and resolve connectivity issues, LAN/WAN performance, and internet outages.
• User Account Management: Create, update, and manage user accounts, including password resets and access permissions.
• Security & Virus Protection: Implement IT security measures, manage antivirus software, and conduct security audits.
• Data Backup & Recovery: Ensure data integrity, manage backup procedures, and assist in recovery of lost/corrupted data.
• Mobile Device Support: Assist with setup, configuration, and troubleshooting of mobile devices.
• Remote Support: Provide assistance to remote/offshore employees via remote access tools or phone support.
• IT Asset Management: Maintain inventory of hardware/software assets, track licenses, and manage lifecycle.
• Documentation: Create and update IT procedures, troubleshooting guides, and system configurations.
• Training & User Education: Conduct sessions and create resources on IT best practices and security awareness.
• Vendor Management: Liaise with vendors for hardware/software services, support contracts, and warranty claims.
• Compliance & Policy Adherence: Ensure IT practices comply with regulations and internal policies.
• Continuous Improvement: Identify and implement process improvements to enhance efficiency and user satisfaction.

Business Application Support & Development:

• Create and manage company portals for internal use.
• Configure and customize Zoho applications (CRM, Desk, Projects, Creator, People) to meet business requirements.
• Develop and maintain application approval workflows (leave requests, expense approvals, onboarding processes).
• Integrate Zoho with other enterprise tools (Microsoft 365, Google Workspace, ERP systems).

Process Automation:

• Streamline operations using Zoho Creator, Power Automate, or similar workflow automation tools.
• Perform any other ad hoc tasks as assigned.

Requirements

• Experience with help desk systems and remote support tools.
• Preferably with 2 years’ relevant work experience.
• Familiarity with IT security practices and compliance standards.
• Hands-on experience with Zoho applications (CRM, Desk, Projects, Creator, People) and ability to build portals/workflows.
• Exposure to other enterprise software (Microsoft 365, Google Workspace, ERP systems).
• Ability to install, configure, and troubleshoot business applications across desktop and mobile platforms.
• Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional, ITIL Foundation, Zoho certifications) are a plus.

Email: supreme.jacksontan@gmail.com

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

IT Associate Service Engineer

4 days, 12 hours rotating shift from 8-8

Salary: Basic $2400 + Shift allowance & attendance allowance (Gross $2800)

Location: Changi

Job scope:

• Perform technical maintenance and troubleshooting activities for the Video Management System (VMS), specifically with Milestone XProtect, ensuring optimal system functionality
• Maintain critical systems to ensure service uptime and meet operational performance targets
• Respond promptly to all onsite operational incidents, ensuring resolution with established SLAs
• Performs all duties in a safe and orderly manner, without interruptions to production, and in accordance with approved procedures, Company policies and comply with all environmental, health and safety rules.
• Identify, report and address work discrepancies, defects and inconsistencies
• Generate and submit daily maintenance reports
• Perform basic system and network troubleshooting
• Any other tasks and duties as directed by the supervisory personnel or Management.

Requirements:

• Diploma/Nitec graduates in Information Technology (IT) or related qualifications are welcome to apply.
• Must be able to work in a 12-hour rotating shift work schedule.
• Experience in Microsoft Office productivity software.
• Basic Knowledge on Window servers and Milestone VMS system troubleshooting
• Basic Knowledge on Local Area Networking, switch configuration and VLANs.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Responsibilities and Duties

• Provides second-line investigation and diagnosis
• Resolves and closes incidents/service requests as per helpdesk procedures & allocated timelines
• Escalates unresolved incidents/service requests within agreed timescales
• Logs relevant incident/service request details per helpdesk procedures
• Communicates with client regarding incident progress
• Troubleshoots and resolves PC incidents and/or VIP requests
• Ensures tickets are updated at all times until issues are resolved
• Liaises with clients, other IT support groups and 3rdparty providers when necessary
• Coordinates with vendors for hardware repair
• Performs staging of PCs / Laptops
• Performs IMAC (Install, Move, Add and Change)
• Administrate mobile phone requests (Corporate Sim card)
• Prepare Video Conferences on request
• Assists on special events coverage
• Creates/maintains documentation

Requirements

• 5+ years of working experience with desktop/network equipment in IT environment, providing onsite support
• Possess an ITE or Diploma in Computing/Electrical/Electronic Engineering or related field of study
• Proficient in utilizing a variety of office software, specifically: Word, Excel, PowerPoint, SharePoint and Outlook
• Ability to write technical support documentation a plus