Total 729 contract manager job vacancies in Customer Service category in The Philippines

• Work Location - Bedok, East Region
• Working Hours - Mon to Fri, 7.30am - 5pm
• Monthly Salary - up to $2800
• School Environment, 11 months contract

Job Scope:

• Maintain cleanliness of equipment and school facilities.
• Assist with preparation of laboratory equipment, apparatus, and substances for lessons.
• Perform basic administrative and office tasks.
• Support school events and activities, including transportation and arrangement of furniture/equipment.
• Undertake other duties as assigned.

Requirements:

• Lifting and moving items
• Basic awareness of laboratory safety and proper handling of chemicals/equipment.
• Maintain simple records and handle laboratory materials with care.
• Relevant work experience is an advantage.

Interested candidates, kindly email your resume to: zuli.ng@tg-hr.com

We regret to inform that only shortlisted candidates will be notified.

We are looking for an Operations Executive to support terminal, marine, and white-label logistics operations involving petroleum products, lube oils, and packaged goods. This role sits at the heart of daily operations and requires strong coordination across terminals, barges, transporters, customers, and internal teams.

You will manage order execution, inventory, documentation, and billing, while supporting 24/7 operational requirements in a fast moving environment with tight lead times and high service expectations.

Key Responsibilities

• Execute customer orders and coordinate deliveries via terminal, barge, truck, and warehouse operations

• Manage daily operational activities for base oil, diesel, LSMGO, lube oil, and white label products

• Coordinate closely with terminal operators, loading masters, barge operators, transporters, and warehouse teams

• Monitor inventory levels and ensure accurate stock reconciliation

• Handle operational documentation and billing, including storage charges, handling charges, and related cost items

• Prepare and verify shipping, delivery, and commercial documents & other adhoc duties

• Apply and manage export and import permits in compliance with Singapore regulations

• Support urgent and short lead-time customer requests, including after-hours coordination when required

• Act as a key contact point for customer enquiries related to orders, deliveries, and schedules

• Maintain accurate records in SAP and ensure master data is set up correctly for new products or customers

Core Skills & Competencies

• Strong coordination skills – able to manage multiple stakeholders and moving parts simultaneously

• Operationally hands-on – comfortable dealing with day-to-day execution, last-minute changes, and urgent escalations

• Attention to detail – especially for inventory tracking, documentation, and billing accuracy

• Commercial awareness – understands contracts, storage charges, and cost recovery

• System-savvy – working knowledge of SAP (SD/MM) or similar ERP systems

• Communication skills – able to liaise clearly with customers, vendors, terminal staff, and internal teams

• Problem-solving mindset – able to troubleshoot operational issues calmly in time-sensitive situations

Work Style & Attributes

• Comfortable supporting 24/7 / after-hours operations on a rotational or on-call basis

• Able to perform in a fast-paced, high-pressure environment with short lead times

• Proactive, reliable, and takes ownership of tasks through to completion

• Team player with a practical and solutions-oriented approach

Essential Criteria

• Diploma or Degree in Supply Chain, Logistics, Maritime Studies, Business, or related field

• 2–5 years of operational experience in terminal operations, marine logistics, petroleum, chemicals, or manufacturing supply chains

• Prior exposure to terminal, vessel, or tank storage operations is highly advantageous

Why Join Us?

• Exposure to marine, terminal, and petroleum logistics operations

• Hands-on operational role with end-to-end visibility

• Opportunity to work with multiple stakeholders across the supply chain

• Suitable contract role for professionals who enjoy dynamic, operations-driven environments

About the Role

BYD by 1826 is seeking an experienced Service Manager (4S Operations) will lead the front-of-house aftersales 4S operations, managing customer interactions, service advisors, and overall service workflow at our first full-scale 4S flagship automotive facility in Singapore.

BYD by 1826 has sold over 5,000 BYD vehicles to date and is expecting a continued growth of 5,000 BYD car sales/year ahead, this role will oversee and scale the entire aftersales function, including workshop operations, spare parts, warranty, PDI, and body & paint.

Current openings for our 4S flagship automotive facility include:

• General Manager, Aftersales
• Parts Manager, Aftersales
• Workshop Manager
• Service Manager
• Technician Lead

Key Responsibilities

• Lead and manage Service Advisors and front desk operations
• Oversee service booking, check-in, job coordination, and delivery
• Ensure smooth customer journey from intake to vehicle handover
• Handle customer feedback, complaints, and escalations
• Drive customer satisfaction (CSI) and retention
• Monitor daily service volume and advisor productivity

Requirements

• Minimum 5–10 years in automotive aftersales/customer service
• Experience managing service advisors or front-line teams
• Strong communication and customer management skills

Why Join Us

• Play a key role in shaping customer experience in a new 4S setup
• Opportunity to lead and build a customer-facing team

We are looking for an Onsite Project Manager who will work closely with our customer in Singapore to strengthen relationships, support ongoing projects, and identify new business opportunities. This role serves as the key bridge between the customer and the offshore delivery team in Vietnam, ensuring smooth coordination while proactively expanding collaboration and engagement with the client.

Key Responsibilities

• Build and maintain strong relationships with customer stakeholders through regular onsite engagement.
• Act as the main point of contact for customer communication, project discussions, and new initiatives.
• Identify new business opportunities, project extensions, or service improvements based on customer needs.
• Work with internal delivery, pre-sales, and account teams to support proposals and expand the scope of engagement.
• Coordinate closely with the offshore Project Manager and engineering teams in Vietnam to ensure smooth project execution.
• Facilitate regular sync-up meetings between the customer and offshore teams about project status
• Monitor project progress, address issues proactively, and ensure high customer satisfaction.
• Provide project updates, reports, and risk management.
• Support resource planning and coordination with offshore teams.

Requirements

• 5+ years of experience in IT Project Management, Customer Engagement, or Account Management.
• Strong client-facing experience with the ability to build trusted relationships.
• Experience working with offshore delivery teams is preferred.
• Ability to identify business opportunities and support account growth.
• Excellent communication, negotiation, and stakeholder management skills.
• Experience in IT services, software development, or technology consulting environments

Preferred

• Experience working in software development or IT services outsourcing environments.
• Exposure to business development, account management, or presales activities.
• Familiarity with Agile or hybrid delivery models.

Centre Manager (Enrichment Centre)

Working Days:

Mon-Fri: 2pm-8 PM (2 days off day)

Sat & Sun: 9am-5pm

Work Location: Marine Parade

Salary: $3,000 – $4,000 + Performance Incentives + Annual Profit Share + Performance-Based Equity (Incentives gross up to $6000

Reporting to: Director / Head of Academics

Key Responsibilities

• Promote centre programmes, courses, and ongoing promotions to customers
• Follow up with leads and existing clients to arrange trial lessons
• Conduct programme presentations and convert enquiries into enrolments
• Lead roadshow activities to generate leads and trial sign-ups
• Track and follow up on renewal cases
• Oversee daily centre operations, including scheduling, teachers, trainers, and centre activities
• Support sales target achievement and weekly lead generation targets set by management

Requirements

• 8 years of post-qualification relevant working experience
• At least 3 years in a Centre Manager or similar role
• Experience working in an enrichment centre in Singapore

Benefits

• Performance incentives
• Annual profit share
• Performance-based equity

If you are keen to apply, please send me your resume and job applied for on WhatsApp at 9789 3505 or email me at anabel.thesupreme@gmail.com (˶ᵔ ᵕ ᵔ˶)

❄️Anabel Boon Xue Qi | Recruitment Consultant (R25159272) |

Responsibilities

Strategic Leadership

Develop and execute strategic plans that align with Ministry of Health (MOH).

Programme Development, Implementation and Centre Operation

Lead the implementation of programs with an emphasis on senior volunteerism and intergenerational engagement.

Review Individual Care Plans (ICP) to ensure high standards of care.

Manage finances, facilities, equipment and maintaining operational performance

Conduct fire evacuation exercises.

Handle public inquiries and driving publicity for the centre.

Statutory Submissions / Reporting

Ensure all required reports and data are submitted to the MOH accurately and on time including quarterly subventions.

Provide monthly centre reports to the organisation’s President.

Staff Development

Manage client-staff ratios for the day care and community rehab services.

Implement staff coaching and mentoring programs and conducting yearly staff appraisal.

Community Collaboration

Build partnership with community and public agencies.

Engage in key issues such as active aging, dementia care, caregiving support and family counselling etc.

Any other duties as assigned.

Requirements

·        Diploma/degree in Business Management, Gerontology or other relevant fields

·        Good written and spoken English

·        Ability to converse in Mandarin and major dialects is an advantage

·        A mature individual and a team player with good interpersonal and communication skill

·        Possess analytical and problem-solving skills

·        Possess a passionate and sincere disposition to care for frail seniors in the Centre

·        Proficient in Microsoft Office – MSWord and Excel

JOB DESCRIPTION

• Manage complex executive calendars, prioritising meetings, appointments and strategic engagements to optimise leadership productivity
• Coordinate business travel arrangements including flights, accommodation, itineraries and related logistics
• Serve as a key liaison between the executive office and internal or external stakeholders, managing communications and correspondence professionally
• Prepare and review executive documents, presentations and reports with strong attention to accuracy and professionalism
• Coordinate executive meetings and events, including agenda preparation, meeting documentation and follow-up on action items
• Handle confidential information with the highest level of discretion and professionalism
• Lead and support administrative or executive support teams to maintain high operational standards
• Support strategic initiatives and operational improvements by managing special projects and streamlining office processes

JOB REQUIREMENTS

• Minimum Diploma and above
• Exceptional organizational and time management skills
• Proficiency in Microsoft Office tools and calendar management software
• Discretion and professionalism in handling confidential information

EA License Number: 25C2980

Disclaimer:

By applying, you consent to the collection and use of your personal data for recruitment purposes in accordance with Singapore’s PDPA. Your application may be considered for this and other suitable roles.

Responsibilities:

• Greet and register patients
• Schedule patient appointment
• Coordinate specialists' consultation referrals
• Handle payments and respond to patient enquiries in a courteous and professional manner
• Manage patient concerns, ensuring timely resolution and escalation when necessary
• Communicate effectively with patients to provide a high level of customer service
• Will be stationed at Health monitoring station based on roster. Involved in taking height / weight and blood pressure for patients at Health monitoring station

Requirements:

• Minimum GCE ‘N’ level
• No exp needed, training provided
• Healthcare experience will be an advantage but not compulsory

$2500 (Fixed salary)

Interested candidates, please forward your resume to kevynhuang@recruitexpress.com.sg

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

You will perform counter and support duties at the Department of Child Development, KK Women’s & Children’s Hospital:

• Registration and billing of patients
• Schedule patients’ appointments
• Attend to patients’/public enquiries
• Perform routine procedures e.g. taking of height and weight of patient
• Prepare and set up doctors’ consultation rooms for daily usage e.g., examination/screening items are available for doctor to examine patients & cleaning of equipment and toys etc
• Support Doctor’s clinics, ensure doctors’ orders are followed and services are entered correctly at all times

Job requirement

• GCE N /O /A /NITEC /ITE (Office Skills)
• Prior Knowledge of Outpatient Appointment (OAS) preferred
• Service-oriented with pleasant disposition and good interpersonal communication skills
• Possess basic computer literacy skills - MS and Excel
• Able to multi-task in a fast-paced environment
• Good Team player
• Alert and meticulous

• Register and schedule appointments for patients
• Assist doctors with administrative tasks and/or simple procedures
• Manage email, phone and upfront enquiries from patients
• Perform cashiering duties
• Provide chaperone assistance to patients
• Ensure overall décor and cleanliness in the clinic

Requirements

• On job training provided
• Start work within short notice

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

For interested candidates, please send your most recent and updated resume to sallytsin@recruitexpress.com.sg


Tsin Chien Yee Sally
R25127272
Recruit Express Pte Ltd
EA License No. 99C4599

Key Highlights:

• Office Hours: Monday - Friday (May require working on 1 weekend up to twice a month. Weekday off will be compensated accordingly)
• Nearest MRT: Kovan Station
• Support youths with special needs by assisting in their daily routines, engaging in activities, and contributing to their development.

Key Responsibilities:

• Provide Structured Support: Shadow youths with Autism Spectrum Disorder (ASD) and low-functioning residents, assisting with personal care and daily routines. Implement visual schedules, routines, and manage sensory sensitivities.
• Engage in Activities: Lead and adapt recreational and enrichment activities, promoting social skills and physical activities tailored to individual needs. Use sensory-appropriate methods and visual supports to aid understanding.
• Community Support: Accompany youths during community activities, ensuring smooth transitions, managing potential triggers, and teaching social behaviours and coping strategies.
• Rehabilitation Support: Contribute to Individual Care Plans (ICPs), collaborate with specialists, document observations, and implement behaviour management strategies to support skill development.
• Specialised Support: Implement therapeutic techniques, use appropriate communication methods (e.g., PECS, visual aids), and assist in crisis prevention, de-escalation, and sensory regulation.

Key Requirements:

• Holder of Diploma/Degree
• Experience in managing youths with special needs is advantageous.
• Familiarity with behavioural management techniques and strategies.
• Knowledgeable about developmental disabilities and effective interventions.
• Strong observation and documentation skills, knowledge of behavioural management strategies, and the ability to maintain calm in challenging situations.

Only shortlisted candidates are notified. Thank you.

By submitting your resume or personal data, you consent to BGC Group Pte Ltd collecting, using, and disclosing your personal data to our clients and partners for the purpose of evaluating your suitability for job opportunities and related recruitment services. You acknowledge that you have read, understood, and agree to our Privacy Policy for Job Applicants, available at https://bgc-group.com/notice-for-job-applicants.

BGC Group Pte Ltd (Outsourcing)

EA 05C3053

• Register and schedule appointments for patients
• Assist doctors with administrative tasks and/or simple procedures
• Manage email, phone and upfront enquiries from patients
• Perform cashiering duties
• Provide chaperone assistance to patients
• Ensure overall décor and cleanliness in the clinic

Requirements

• On job training provided
• Start work within short notice

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

For interested candidates, please send your most recent and updated resume to sallytsin@recruitexpress.com.sg


Tsin Chien Yee Sally
R25127272
Recruit Express Pte Ltd
EA License No. 99C4599

Empower Australia’s Payments Future with Cuscal 

Ever tapped your phone to buy a morning coffee, or made a purchase from your favourite online store? Chances are, we’ve made it happen.    

At Cuscal, we’ve been at the forefront of payments innovation for almost 60 years, enabling seamless, secure solutions that millions of Australians rely on every day. From launching Australia’s first ATM to being the first certified Australian fast payments Payer and Initiator in 2022, we’ve always pushed boundaries — and we’re not stopping now.   

We are a listed public company (ASX:CCL) with full direct connectivity and production capability across all domestic payment systems. Whilst the major banks leverage this capability for their consumer and business clients, our B2B model focuses on enabling other banks, fintech’s and corporates to deliver innovative and competitive payment and digital solutions to their clients and customers.   

In December 2025, Cuscal expanded its scale and capability through the acquisition of Indue, bringing together two established Australian payments providers with deep roots in the mutual and broader financial services sector. The combination strengthens our B2B focus, broadens our payments and regulated data services offering, and increases our ability to support banks, fintechs and corporates with resilient, secure and future‑ready solutions 

We are looking for a Customer Experience & Process Optimisation Manager  to join our Client, Growth & Strategy Team, supporting our Contact Centre in enterprise initiatives, audits, and transformation programs. 

The Customer Experience & Process Optimisation Manager is accountable for improving customer experience, operational efficiency, and fraud outcomes across Call Direct and Fraud Operation. The role owns customer experience design by leading business analysis and process improvement capability, owning workforce planning, reporting, telephony optimisation, and driving consistent operational standards across the contact centre. Responsibilities for the role sitting across 4 key areas 

1) Customer Experience & Process Optimisation

• Analyse, map, and redesign client and customer-facing processes to reduce friction and improve service delivery outcomes 

• Develop and maintain end‑to‑end customer journey maps to identify and address pain points across all contact centre touchpoints 

• Translate customer, client, and team feedback, complaints, sentiment analysis, and client effort scores into actionable insights 

2) Workforce Planning & Performance Management 

• Own workforce planning across forecasting, scheduling, and resourcing to support service demand and efficiency targets 

• Provide specialist advice to Fraud Operations leadership on workforce planning and capacity management 

3) Operational Improvement & Change Delivery 

• Maintain and support the Contact Centre Improvement Program, including prioritisation and progress tracking   

• Identify operational inefficiencies across workflows and workforce models and design targeted improvement initiatives  

• Define and implement structured process optimisation approaches across manual and automated processes 

• Document, execute, and track process improvement plans through to measurable benefit realisation  

• Deliver regular operational performance reporting against SLAs with clear insights, trends, and recommendations tailored to audience needs 

4) Technology, Telephony & Automation 

• Lead operational ownership of contact centre telephony tools, ensuring configuration and performance  

• Develop and maintain telephony design, flow, and call routing documentation 

• Identify and support automation and technology initiatives that improve efficiency and fraud outcomes.  

• Contribute to future technology investment planning and business continuity planning for contact centre platforms 

About You 
You bring hands-on experience improving contact centre customer experience and operational performance, with strong capability across process design, workforce planning, and performance reporting. You are comfortable owning complex contact centre initiatives end to end, working with Fraud Operations, technology teams, and senior leaders to deliver measurable service, efficiency, and fraud outcomes.

• Extensive experience working within contact centres, multichannel operations, Financial services or similar fast paced and ever evolving environment. 

• Sound knowledge of business process modelling and workflow documentation 

• Proven experience in project and change management analysis, data performance and or business analysis, process improvement, or data analysis. 

• Strong analytical skills, quickly understanding complex concepts and translating them into actionable insights 

• Proficiency in Microsoft Office Suite, JIRA, Confluence, and data visualisation tools

Why Cuscal?    

We are in the rapidly evolving world of payments, and we are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model whilst also offering a wide range of educational, financial, lifestyle, health & wellbeing benefits.    

Next Step    

If you’re excited to join a company that’s shaping the future of how Australia moves money, we’d love to hear from you.  Apply now and let’s explore who you are, what drives you and how you can contribute to our vision for the future.    

Cuscal is an equal opportunity employer committed to an equitable, diverse, and socially inclusive work environment and a positive, barrier-free recruitment process. We welcome applicants from an Aboriginal and Torres Strait Islander heritage, people living with a disability, LGBTQIA+ and people from culturally diverse backgrounds to explore career opportunities with Cuscal.      

 Note: Cuscal does not accept unsolicited resumes from recruitment agencies or search firms. 

About the Company

Global financial institution providing comprehensive banking and corporate services.

About the Job

• Deliver high-quality support by serving as a primary point of contact for end-to-end client inquiries.

• Manage and resolve customer complaints, disputes, and service-related issues efficiently.

• Guide clients through banking transactions, including the preparation of business application documents and account openings.

• Collaborate with Relationship Managers to provide direct, onsite support during client meetings.

• Oversee account closure procedures, including signature authentication and fund remittances.

• Facilitate term deposit rate fixing and manage credit-related tasks like loan drawdowns, rollovers, and repayments.

• Administer e-banking services, including system applications, password resets, and troubleshooting.

• Process and track transaction notifications, monthly statements, and mailing requirements.

• Maintain accurate records within the internal customer service system (I-Call) to ensure data integrity.

• Update and refine internal policies, operational procedures, and team working manuals.

• Generate daily reconciliation reports and fulfill various ad-hoc reporting requests.

Skills and Requirements

• Strong commitment to providing exceptional customer service and resolving complex problems.

• Proficiency in handling diverse banking operations, from account maintenance to credit administration.

To apply online please use the 'apply' function.(EA: 94C3609/ R24124496)

Responsibilities

• Lead end-to-end service delivery across HPC operations including compute, storage, network, data lake, and related platforms
• Govern ITSM processes across Incident, Problem, Change, Release, and Access Management to ensure SLA and compliance adherence
• Act as the main escalation point for service performance, operational risks, and critical incidents
• Manage stakeholder communication, including service reviews, incident updates, and alignment with business objectives
• Drive service performance through KPI tracking, reporting, and continuous improvement initiatives
• Oversee audit readiness, ensuring proper documentation, evidence tracking, and compliance with operational standards
• Coordinate cross-functional teams and vendors to ensure effective service delivery and issue resolution
• Lead and guide technical teams, ensuring accountability, performance, and adherence to service standards

Requirements

• Degree in Computer Science, Information Systems, or related discipline with ITIL certification
• At least 5 years of experience in service delivery, ITSM, or managed services environments
• Strong understanding of HPC or mission-critical infrastructure environments preferred
• Proven ability to manage stakeholders, drive service performance, and operate in high-pressure environments

Tyson Jay Management Pte Ltd | EA License No.: 24C2479

Ivan Lim | EA Personnel No.: R1109856