D365 CRM Architect: Someone who designs and owns end‑to‑endDynamics 365 CRM / Customer Engagement solutions (data model, integrations,security, CX, etc.), not just a developer or admin.
AWS Connect: A cloud‑based contact‑center platform from AWS,usually integrated with CRM. We want someone who’s designed or integratedcontact‑center workflows with D365.
K2 / Nintex + SharePoint: Workflow and automation tools (K2/ Nintex) sitting on top of SharePoint, often used for approvals, forms, andprocess automation in D365 ecosystems.
