Total 9 job vacancies by Digital

D365 CRM Architect:  Someone who designs and owns end‑to‑endDynamics 365 CRM / Customer Engagement solutions (data model, integrations,security, CX, etc.), not just a developer or admin.

AWS Connect:  A cloud‑based contact‑center platform from AWS,usually integrated with CRM. We want someone who’s designed or integratedcontact‑center workflows with D365.

K2 / Nintex + SharePoint:  Workflow and automation tools (K2/ Nintex) sitting on top of SharePoint, often used for approvals, forms, andprocess automation in D365 ecosystems.

Responsibilities

• Lead assessment of all Oracle databases for migration to Postgres.
• Define target Postgres architecture, including HA, scalability, and DR strategies.
• Drive schema transformation, data profiling, and conversion approach definition.
• Recommend the appropriate commercial/open‑source Postgres distribution.
• Conduct workshops to explain DB architecture decisions and impacts.
• Provide guidance to application, migration, and testing teams on DB–related topics.

Primary Skills

• 10+ years of experience in enterprise database architecture and administration.
• Expert‑level proficiency in PostgreSQL, including tuning and optimization.
• Strong experience with Oracle → Postgres schema, datatype, and code conversion.
• Expertise in designing HA/DR setups—replication, failover, clustering.
• Proficiency with HVR (Fivetran) for real‑time data replication and migration pipelines.
• Expertise in Google AlloyDB on-premises implementations.
• Strong skills in workload analysis, capacity planning, and performance diagnostics.
• Experience with migration tools, and data validation methods.
• Ability to evaluate and recommend Postgres distributions.
• Strong documentation and stakeholder‑communication skills.

Key Responsibilities
Lead end-to-end migration from SharePoint 2016 → SharePoint Online (SPO)
Analyse and rationalise legacy environments:

• Classic sites, publishing portals
• InfoPath forms, WSP solutions, custom JS
• Complex permission structures

Strong experience in SharePoint 2013/2016 & SharePoint Online (SPO)

Proven track record in large-scale SharePoint migrations

Hands-on expertise in SPFx development

Experience with:

• Migration tools (SPMT, ShareGate, Metalogix)
• PowerShell / PnP scripting

Deep understanding of:

• SharePoint limits & performance constraints
• Metadata-driven architecture
• Search modernisation

Role Overview

We are seeking an experienced Oracle Cloud Infrastructure (OCI) Architect to lead the design and implementation of hybrid cloud solutions integrating OCI and on-premises environments.

This role will be responsible for architecting secure, scalable, and resilient infrastructure platforms that support enterprise workloads, ensuring seamless integration between legacy systems and cloud-native capabilities.

Key Responsibilities

Cloud Architecture & Design

• Design and implement scalable, secure architectures on Oracle Cloud Infrastructure (OCI)
• Define hybrid connectivity patterns between on-prem data centres and OCI
• Lead architecture reviews and ensure alignment with enterprise standards
• Develop high availability, disaster recovery, and resilience strategies

Hybrid & On-Prem Integration

• Architect secure connectivity using:

• VPN Load balancing & traffic management

  Identity federation & IAM integration

• Migrate and modernise legacy workloads from on-prem to OCI
• Optimise hybrid performance, latency, and cost

Infrastructure & Security Governance

• Implement best practices for:
• Network segmentation
• Identity and access management
• Data protection and encryption
• Threat and risk assessments
• Ensure compliance with enterprise and regulatory requirements
• Support security reviews and architectural risk assessments

Platform & Operations Enablement

• Work closely with DevOps and Cloud Operations teams to:
• Implement Infrastructure as Code (Terraform preferred)
• Establish monitoring and observability standards
• Support automation and CI/CD integration
• Guide teams on cloud-native design patterns and optimisation

Required Skills & Experience

• Minimum 5 years of experience in infrastructure architecture and cloud engineering
• Strong hands-on experience with Oracle Cloud Infrastructure (OCI)
• Proven experience designing hybrid cloud architectures
• Strong background in on-premises data centre environments
• Deep understanding of: Networking concepts (VLANs, routing, firewalls, load balancers)
• High availability and disaster recovery design
• IAM and security architecture
• Experience with Infrastructure as Code (Terraform preferred)
• Ability to conduct architecture and technical risk assessments

Preferred Qualifications

• OCI Architect Professional certification (or equivalent)
• Experience in regulated enterprise environments
• Exposure to multi-cloud environments (AWS/Azure is a plus)
• Experience leading cloud migration programmes

Eligibility

• Singapore-based role
• Must have valid eligibility to work in Singapore

What Success Looks Like

• Secure and resilient OCI architecture deployed
• Seamless hybrid connectivity between on-prem and cloud
• Reduced technical debt and improved scalability
• Clear architecture governance and standards in place

We are hiring a Senior Microsoft Dynamics 365 Solution Architect to lead the design and delivery of enterprise CRM and omnichannel contact centre solutions for large-scale organisations, including government and public sector programmes in Singapore.

This role requires strong techno-functional expertise across Dynamics 365 Customer Service, Power Platform, Azure, and system integration, with the ability to translate business requirements into scalable, secure, and cloud-native solutions.

Key Responsibilities

Business Analysis & Stakeholder Management

• Gather and analyse business requirements from stakeholders across operations, IT, and leadership teams
• Conduct AS-IS / TO-BE process analysis and define transformation roadmap
• Develop Business Requirements Documents (BRD) and solution scope
• Map customer/citizen journeys and service workflows

Solution Design (Functional & Technical)

• Design end-to-end Microsoft Dynamics 365 CRM solutions (Customer Service, Sales, Field Service)
• Define case management, SLA management, and knowledge management frameworks
• Design omnichannel engagement (voice, email, chat, web portals) using Dynamics 365 Omnichannel
• Develop Functional Requirements Documents (FRD) including:Entity/data models (Dataverse)Business process flows and automationSecurity roles and access controls

Architecture & Microsoft Stack

• Architect solutions using:Microsoft Dynamics 365 CRMPower Platform (Power Apps, Power Automate, Power BI)Microsoft Azure (cloud-native architecture)Dataverse
• Implement identity and access management using Azure Active Directory (Azure AD / Entra ID)

Integration & API Design

• Design and implement integrations with:Enterprise systems and legacy platformsGovernment systems and digital servicesContact centre / telephony platforms
• Define API architecture, middleware, and messaging patterns
• Ensure data consistency and interoperability across systems

Security, Governance & Compliance

• Implement security architecture aligned with Singapore government standards
• Ensure PDPA compliance, data protection, and access governance
• Configure:Role-Based Access Control (RBAC)Audit logs and monitoringSecure cloud deployment

Programme Delivery & Implementation

• Lead delivery across SDLC phases (Discovery, Design, Build, Test, Deploy)
• Define solution architecture, delivery governance, and best practices
• Manage risks, timelines, and stakeholder communication

Required Skills & Experience (Keyword-Rich)

• 8+ years of experience in Microsoft Dynamics 365 CRM
• Strong expertise in:Dynamics 365 Customer Service / CRMPower Platform (Power Apps, Power Automate, Power BI)Microsoft Azure architectureDataverse data modelling
• Experience in CRM implementation, solution architecture, and system integration
• Knowledge of:API integration (REST, SOAP)Middleware / microservices architecture
• Experience in contact centre platforms / omnichannel solutions
• Familiarity with Singapore Government / GovTech / public sector projects is an advantage
• Strong stakeholder management, consulting, and communication skills

Preferred / Good to Have

• Microsoft certifications (e.g., Dynamics 365, Power Platform, Azure)
• Experience with GovTech, public sector, or regulated industries (banking, healthcare)
• Exposure to DevOps, CI/CD, and Agile delivery models

Seniority Level

Senior / Lead / Architect

As a Solution Architect, you need to:

• Be responsible for the end-to-end architecture for a system and ensures the detailed design and development is aligned with the Enterprise Architecture of the Customer.
• Translate business requirements, including application resiliency requirements, into application architectural specifications.
• Propose products and solutions based on Agency’s Enterprise Architecture and standards.
• Design the architecture blueprint of the organisation's business, information and ICT assets, by using multiple architectural models.
• Use, govern and enhance the architecture blueprint to ensure that the business and ICT are in alignment.
• Review source codes and solutions as part of the software development lifecycle process.

EXPERIENCE AND SKILLS NEEDED

As a Solution Architect, you need to have:

• Degree or Diploma in any discipline.
• Relevant work experience - as a tech lead and system architect (i.e. system design, performance tuning, and system prototyping & maintenance).
• Hands-on experience in project development life cycles.
• Evaluate and recommend suitable technology while aligning with the
• Customer’s technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems, adoption of SG Tech Stack).
• Experience in designing and implementing .Net and/or J2EE applications.
• Must possess excellent data modelling and SQL skills.
• Solid understanding of server-side .Net and/or Java development, Service
• Oriented Architectures, web services and public web sites / eservices development.
• Solid technical skills and the ability to leverage them to determine the best solution to a technical problem.
• Ability to analyse and identify comprehensive solutions considering all functional implications while developing a workable solution.
• Results and customer oriented mindset
• Strong organization and people handling skills.
• Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Role Overview

We are looking for a skilled Solution Architect to define and govern the technical architecture for a Databricks-based data platform proof of concept. The successful candidate will be responsible for shaping the overall solution design, ensuring adherence to architectural standards, and providing technical direction during the implementation phase.

Key Responsibilities

• Develop the overall data platform architecture leveraging Databricks within the AWS ecosystem.

• Design and establish integration approaches for ingesting and connecting data from multiple sources such as S3, relational databases, and external APIs.

• Define the security model and implement appropriate data governance principles across the platform.

• Produce architectural diagrams, design documentation, and technical guidelines to support delivery teams.

• Provide technical oversight and mentorship to engineers involved in the platform build.

• Assess and recommend appropriate technologies, tools, and frameworks to support the solution.

• Ensure the platform design supports performance optimisation, scalability, and cost efficiency.

• Review proposed technical solutions and validate implementation strategies before development.

Qualifications & Experience

• Approximately 5–8 years of experience in solution architecture, particularly in designing data platforms, ideally including Databricks implementations.

• Strong background working with AWS data services such as S3, RDS, Glue, and EMR.

• Solid understanding of Databricks capabilities and modern data lakehouse concepts, including Delta Lake.

• Experience implementing enterprise-level data security, governance, and compliance frameworks.

• Demonstrated experience designing robust and scalable data architecture solutions.

The Pega Consultant is responsible for designing, implementing, and optimizing business solutions using Pega technology, with a focus on advanced features such as Pega Knowledge Buddy, Process AI, and generative AI capabilities. This role collaborates closely with stakeholders to translate business requirements into scalable, intelligent Pega applications that drive operational excellence and innovation.

Key Responsibilities

• Architect and develop Pega-based applications, leveraging advanced components like Pega Knowledge Buddy and Process AI to deliver intelligent automation and enhanced customer experience.

• Integrate generative AI technologies with Pega solutions, enabling next-generation business process automation and knowledge management.

• Translate complex business needs into robust Pega architecture, ensuring scalability, security, and performance.

• Lead technical design sessions, collaborate with business analysts and developers, and provide strategic guidance on Pega best practices and frameworks.

• Implement and optimize Pega features, including decisioning, case management, and AI-driven workflows.

• Monitor, analyze, and enhance the performance of Pega solutions, proactively recommending improvements to meet evolving business goals.

• Mentor development teams, ensuring high-quality code and adherence to architectural standards.

• Engage with vendors and partners to stay updated on emerging Pega and AI technologies, driving continuous innovation.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.

• Proven experience as a Pega Architect, with hands-on expertise in Pega Knowledge Buddy, Process AI, or generative AI integration.

• Pega certification (CSA, CSSA, or CPBA) strongly preferred.

• Deep understanding of Pega platform, case and workflow management, and AI-driven automation.

• Experience with large-scale Pega implementations, including system integrations and performance tuning.

• Strong analytical, problem-solving, and communication skills.

• Ability to lead teams, manage projects, and drive innovation in a fast-paced environment.

Competencies

• Expertise in Pega architecture and AI-powered functionalities.

• Innovation mindset and passion for emerging technologies.

• Collaboration and leadership skills.

• Customer-focused approach with attention to quality and scalability.

• Continuous learning and adaptability to new tools and trends.

EA License Number is 25S3245

Test Planning & Execution

• Support the preparation of test plans and checklists, including developing comprehensive test scenarios to validate new features.
• Execute testing and validation activities for firmware changes and new feature implementations under the guidance of senior engineers.
• Analyze test results, verify the effectiveness of code changes, and document findings clearly.
• Support hardware teams by providing clarity on test algorithms, feature behavior, and validation expectations.

Debugging & Issue Resolution

• Perform failure analysis (FA) and debugging for code-related and test setup issues.
• Identify root causes and propose potential solutions or corrective actions.

Test Environment

• Assist in the development, enhancement, and maintenance of automated test scripts using relevant programming languages (e.g., Python, C/C++).
• Contribute to continuous improvement initiatives for testing methodologies, workflows, and tools.

• Assist in setting up, configuring, and maintaining test environments, instruments, and related equipment.

Collaboration & Communication

• Participate in team meetings, design discussions, and sprint activities as required.
• Provide timely progress updates on assigned tasks and highlight risks or challenges proactively.

This position is part of our Early Career program at WD. Our Early Career program is designed to support individuals beginning their professional career by providing the foundational training through a structured onboarding, mentorship, and development curriculum.