We are currently seeking an Income Audit Supervisor to join our vibrant team. At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.
As an Income Audit Supervisor, you bring a refined sense of financial acumen, a detail-oriented mindset, and a dedication to excellence to our dynamic Finance Team. Your commitment to precision, strategic financial planning, and effective team collaboration elevates our financial operations to new heights.
Participates in the development and implementation of business strategies for the hotel which are aligned with Brand’s overall mission, vision, values and strategies
- Develops and implements revenue accounting and finance strategies that support achievement of the hotel’s goals and internal control practices
- Monitor status regularly and adjusts strategies as appropriate
- Provides management with revenue reports and information that can be used as a basis for improved decision making
- Ensure Policies and Procedures are practiced on the operations. To conduct trainings for continuous knowledge to the employees.
Audit rooms income posting and charges:
- Performs daily audit of revenue reports from PMS to each revenue source (Rooms, F&B, Telephone, Internet & OOD)
- Verifies and balances daily charges for all departments to customer folios, master accounts and house accounts; making corrections as necessary.
- Balance the rooms audit with the night audit’s summary.
- Audit of all PMS revenue adjustments, paid outs and cash refunds
- Runs computer through nightly processing sequence to reset for next day’s use in balancing of applicable functions.
- Creation and modification of transaction codes in opera including generates and mapping
- Performs bank audits on all safety deposit boxes monthly on a random schedule.
Audit food and beverage income postings and charges:
- Records and balances all food and beverage income.
- Audit of daily cashier’s report and credit cards (F&B)
- Balances the guest ledger postings to the restaurant and guest ledger.
- Daily audit of POS void transactions, employee meals, entertainment and all banqueting functions.
- Audit all banquet charges before posting, verifying the accuracy of the calculations and attaching the latest event order.
- Performs open check tests on outlets
- Performs bank audits on all safety deposit boxes monthly on a random schedule.
Review all credit card vouchers for proper imprints, authorisation and correct amounts:
- Prepares and transmits credit card deposits.
- Processes all city ledger work to Finance Department.
Ensures accuracy of financial information by performing a variety of control functions.
- Ensures revenue reports are accurately maintained and all revenue rebates/adjustments are valid and supported.
- Performs daily revenue reports and related matters on a regular basis for the hotel and the Owning company
- Preparation of market segment report and all necessary reports required by the revenue management team
- Full reconciliation of revenue to ensure accuracy of daily transfer from PMS to the ledger
- Makes appropriate recommendations to ensure smooth flow of financial transactions
- Ensure accuracy and completeness of Billing statements of the In-room massage, Car Rental Commission, and other third-party service provider prior forwarding to Accounts Payable for payment processing.
- Full participation in external and internal audit requirement of the hotel and owning company.
- Checks and verifies travel agent commission charges in PMS Opera system.
