☑ Good Bonuses

☑ Near MRT

☑ Family Friendly Environment

Job Description:

• Investigate and analyse security alerts escalated from L1 using SIEM, EDR, and other security tools.
• Lead incident response activities including containment, eradication, and recovery.
• Perform threat hunting using IOC analysis and threat intelligence frameworks (e.g., MITRE ATT&CK).
• Improve SOC operations through automation, documentation, and guidance to L1 analysts.

Requirements:

• At least a Diploma in Computer Science or related field with 6+ years SOC/CERT/IR experience.
• Strong skills in incident investigation, log analysis, and event correlation.
• Hands-on experience with SIEM, EDR, SOAR, and Windows/Linux environments.
• Familiar with MITRE ATT&CK, Cyber Kill Chain, OWASP, with basic scripting (Python/Bash/PowerShell).

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892

☑ Good Bonuses

☑ Near MRT

☑ Family Friendly Environment

Job Description:

• Investigate and analyse security alerts escalated from L1 using SIEM, EDR, and other security tools.
• Lead incident response activities including containment, eradication, and recovery.
• Perform threat hunting using IOC analysis and threat intelligence frameworks (e.g., MITRE ATT&CK).
• Improve SOC operations through automation, documentation, and guidance to L1 analysts.

Requirements:

• At least a Diploma in Computer Science or related field with 6+ years SOC/CERT/IR experience.
• Strong skills in incident investigation, log analysis, and event correlation.
• Hands-on experience with SIEM, EDR, SOAR, and Windows/Linux environments.
• Familiar with MITRE ATT&CK, Cyber Kill Chain, OWASP, with basic scripting (Python/Bash/PowerShell).

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892

☑ Good Bonuses

☑ Near MRT

☑ Family Friendly Environment

Job Description:

• Manage user access lifecycle including provisioning, modification, and de-provisioning across systems.
• Handle IAM service requests and incidents, working with IT and business teams to resolve access issues.
• Support access reviews and certification campaigns to ensure compliance with security policies.
• Maintain IAM documentation and audit reports aligned with standards such as ISO/IEC 27001 and guidelines from the Monetary Authority of Singapore.

Requirements:

• Degree in IT, Computer Science, or related field with 3–5 years of IAM or IT operations experience.
• Experience with IAM technologies, such as Microsoft Active Directory and Microsoft Azure Active Directory.
• Knowledge of IAM lifecycle and access control principles.
• Familiarity with ITSM tools and scripting, such as ServiceNow, PowerShell, or Python.

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892

• MNC Company

• Basic $3500 - $4000 + AWS + Variable Bonus

• Excellent Welfare and Benefits + Career progression

• Working location: Aljunied

• Working hours: Monday to Friday (9am to 6pm)
  

Job Responsibilities:

• Develops, implements, supports and/or leads process improvement efforts, quality initiatives, cross-functional efforts and sustainable corrective measures.

• Plans, facilitates or executes internal, customer, supplier or certification audits. Ensures corrective actions specific to non-conformance and audit results are appropriately robust and sustainable to maintain certifications.

• Collects and analyzes data obtained from internal quality audits, customer and supplier feedback, and process evaluations to identify opportunities to improve processes and procedures and ensure quality goals are achieved.

• Works closely and maintains good working relationship with internal department representatives, customers, suppliers, and/or external certification/regulatory representatives.

• Trains employees in continuous improvement techniques and the quality management system.

• Other duties as assigned.

Job Requirements:

• Possess minimum Bachelor’s Degree qualification or equivalent.

• Training will be provided for those lesser/without experience.
  

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities

• Current and Expected salary

• Reason for leaving

• Date of availability

• Education background
  

  
  

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Responsibilities

• Engage stakeholders and business units to gather, analyze, and document business requirements, processes, and pain points.
• Develop clear process workflows, use cases, user stories, user guides, and functional specifications.
• Conduct Proof of Concept (POC) initiatives using system to validate business solutions and processes.
• Facilitate collaboration between business and technical teams, ensuring requirements are clearly understood and effectively implemented.
• Support change management activities to drive successful adoption of new systems and processes.

Requirements

• Min Diploma/ Degree in IT or Business Management/ Analytics
• Min 1 to 3 years of relevant experience in Business Analysis
• Candidates without experience are welcome to apply as training will be provided

All qualified applicants, please send in your resume to:

triciagoh@recruitexpress.com.sg

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Financial Analyst, Greater Asia

Becton Dickinson | The Strategy, International Business Park, Singapore | Base salary plus up to 2 months completion bonus!

Be a Maker of Possible

At BD, one of the largest global medical technology companies in the world, we are Advancing the world of health™. From design and engineering to manufacturing and marketing billions of MedTech products each year, our people turn the impossible into transformative solutions that improve lives across the globe.

We are looking for a commercially astute and analytically driven Financial Analyst to join our Medication Management Solutions (MMS) Greater Asia team at our regional hub in Singapore.

Why This Role Matters

This role goes beyond traditional financial analysis. You will partner with regional leaders, influence strategic decisions across multiple markets, and translate financial insights into impactful business outcomes.

If you thrive in a fast-paced, matrix environment and enjoy connecting numbers to strategy — this is your opportunity to make a real difference.

What You'll Do

Strategic Business Partnering

• Act as a trusted financial advisor to the MMS Greater Asia leadership team.
• Support regional strategies including pricing, portfolio optimization, and market expansion.

Financial Planning & Analysis

• Drive annual budgets, quarterly forecasts, and long-range planning cycles.
• Analyze financial performance and provide actionable insights to improve profitability and efficiency.

Performance Management

• Track KPIs and key business drivers to ensure alignment with financial targets.
• Deliver monthly business reviews, variance analysis, and leadership reporting.

Cross-Functional Collaboration

• Partner with Commercial, Supply Chain, Marketing, and Regulatory teams on business cases and investments.
• Work closely with country finance teams to ensure consistent and accurate reporting.

Governance & Compliance

• Ensure compliance with internal controls and corporate policies.
• Support audit processes as required.

What You'll Bring

• Degree in Accounting or Finance with 5 to 8 years of relevant experience, preferably in a regional or multinational environment.
• Strong analytical skills with a strategic mindset.
• Confident communicator with the ability to influence stakeholders.
• High integrity, accountability, and business acumen.
• Resilience and adaptability in a dynamic environment.
• Collaborative approach with a continuous improvement mindset.
• Open to a 12-month fixed term contract, and open to the possibility of extending based on your performance and business approvals/requirements.

Why BD?

At BD, you’ll work alongside inspiring leaders and colleagues in a culture that values growth, inclusion, and impact. You’ll have the opportunity to shape business outcomes across Greater Asia — while contributing to meaningful advancements in global healthcare.

If you're ready to turn insight into impact, apply now and become a Maker of Possible.

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer.

Financial Analyst (FP&A, 12-month contract)

Waters | Singapore (APAC Regional Role) | Completion Bonus up to 2 months

Drive Insight. Influence Decisions. Enable Growth.

Join Waters, a global leader in analytical instruments and software, as a Financial Analyst (FP&A) supporting the APAC region.

This is a high-impact contract role created to support the growing complexity of a USD 350M business across Diagnostics & Bioscience divisions, following strategic integration.

You’ll sit at the heart of regional finance — transforming data into insights, enabling business decisions, and partnering with stakeholders across markets.

Why This Role Matters

This is not just reporting — it’s about building clarity from complexity.

You will play a critical role in strengthening financial visibility across APAC by driving data consolidation, performance tracking, and planning support, directly influencing leadership decisions in a fast-evolving environment.

What You'll Do

Financial Reporting & Analysis

• Extract, cleanse, consolidate, and reconcile financial data across Actuals, Budget, and Forecast.
• Ensure alignment across Sales, S&OP, and in-market performance data.
• Deliver country and business unit performance reports with clear insights.

Performance Management

• Track KPIs and key financial metrics across APAC markets.
• Support monthly close cycles, variance analysis, and business performance reviews.

FP&A & Planning Support

• Assist in budgeting, forecasting, and financial planning processes.
• Support operating performance reporting and generate actionable insights.

Regional & Country Collaboration

• Operate across a 50/50 split between regional FP&A and country-level support.
• Partner closely with Finance Business Partners and local finance teams to ensure consistency and accuracy.

Data, Systems & Process Improvement

• Work across ERP and planning tools (SAP, BPC/FSM, Power BI).
• Enhance reporting templates, streamline consolidation processes, and improve data integrity.

What You'll Bring

• 3–5 years of FP&A or financial analysis experience, ideally in a regional or multinational environment.
• Degree in Accounting, Finance, Data Analytics, Economics, or a related field.
• Strong Excel and financial modeling capabilities.
• Hands-on experience with systems such as SAP, BPC/FSM, or Power BI.
• Strong attention to detail with the ability to manage multiple priorities.
• Effective communicator with the confidence to work cross-functionally.

Why Join?

You’ll work in a dynamic, collaborative environment supporting a high-growth, integration-driven business across APAC. This role provides strong exposure to senior stakeholders, regional strategy, and end-to-end FP&A processes — making it an excellent platform to accelerate your finance career.

If you’re passionate about turning data into insight and insight into action — we want to hear from you.

Apply now and be part of a team shaping the future of Diagnostics & Bioscience across APAC.

You will be part of Sea’s HQ Finance department, which plays an integral role in supporting the accounting and finance needs of our three core businesses (Garena, Shopee, Monee) and across our diverse regional market presence. Within the department, the Financial Reporting function is responsible for group financial reporting, covering consolidation, technical accounting, and statutory audits, while ensuring the accuracy of financial statements and providing accounting guidance across the organization.

Job Description:

• Support monthly group and regional consolidation of accounts in Hyperion, ensuring compliance with US GAAP, and local accounts under IFRS
• Prepare and review quarterly and annual group financial statements in accordance with US GAAP and US SEC reporting requirements
• Liaise with auditors, legal, M&A, and business finance teams on audit, reporting and transactional matters
• Provide technical accounting support and assist in drafting accounting memos, policy updates, and documentation
• Contribute to implementation and enhancement of SOX controls, systems, and finance processes to strengthen governance
• Participate in ad-hoc projects, including internal restructuring, M&A activities, and adoption of new accounting standards

Job Requirement:

• Bachelor's Degree or higher in Accounting or other related professional qualification in accounting, such as the ACCA and CPA etc. 
• Minimum 2 years of relevant full-time working experience in audit or financial reporting role
• Experience in group consolidation is desired
• Experience in Big 4 external audit is desired
• Passionate in the finance space and loves to challenge the status quo
• Thrives in dynamic environments and is committed to delivering high-quality results
• Excellent interpersonal and communication skills to engage stakeholders from diverse backgrounds
• Strong logical and analytical thinking skills with attention to detail and accuracy
• Proficient in Microsoft Excel
  

This position is offered as a 1-year contract (renewable), depending on business needs at the time of hiring, and is subject to approval of the necessary work authorization by the Singapore Ministry of Manpower (if applicable).

Duration: Minimum 3 Months (Full-Time Commitment Required)

Join our Regional Consulting Practice as a Business Analyst Intern. You will work at the intersection of business strategy and technology execution. This role involves analyzing operational models, structuring data, and evaluating how technology systems support business workflows.

Note: This is a full-time internship with the opportunity for conversion to a longer-term contractor or permanent staff member based on performance and business needs.

Key Responsibilities:

• Workflow Integration: Map operational workflows and translate business needs into clear technical functional specifications
• Data Architecture: Assist in data cleaning, mapping, and structuring master data models to prepare systems for deployment
• System Evaluation: Analyze how software platforms align with localized regulatory, compliance, and reporting rules
• Implementation Support: Support system configuration testing, draft technical documentation, and help manage implementation timelines

Technical & Academic Requirements:

• Education: Undergrad or recent grad in Business IT, Supply Chain Management, Industrial Engineering, Analytics, Management Information Systems (MIS), or related fields
• Systems Literacy: Foundational understanding of database structures, ERP concepts, or specialized enterprise software workflows (e.g., supply chain or asset management systems)
• Technical Skills: Proficiency in data tools (Advanced Excel, SQL, or data visualization software) and workflow diagramming tools (Visio, Lucidchart, or Miro)

Professional & Soft Skills:

• Agility & Pace: Ability to think on your feet, adapt quickly to changing project scopes, and thrive under tight deadlines in a fast-paced environment
• Ownership: Highly reliable and responsible; takes accountability for project deliverables and manages time effectively without constant supervision
• Communication: Exceptional verbal and written communication skills; ability to simplify technical jargon for non-technical stakeholders
• Presentation: Confident in preparing high-quality slide decks and presenting findings clearly to internal teams and stakeholders

We are seeking a proactive and detail-oriented IT Project Analyst to support the planning, execution, governance, and successful delivery of enterprise technology initiatives. The ideal candidate will work closely with Project Managers, business stakeholders, vendors, and technical teams to ensure projects are delivered on time, within budget, and in compliance with organizational standards.

The role requires strong experience in IT project coordination, PMO governance, budgeting, procurement, stakeholder management, and reporting, with a focus on driving operational excellence across technology projects.

Key Responsibilities

• Support end-to-end IT project management activities, including planning, execution, monitoring, and project governance.
• Coordinate project schedules, milestones, deliverables, dependencies, and status reporting across multiple initiatives.
• Assist in project budgeting, financial tracking, forecasting, and resource planning activities.
• Manage project resource onboarding and offboarding while maintaining accurate resource and capacity trackers.
• Support procurement processes, including Purchase Requests (PR), Purchase Orders (PO), Statement of Work (SOW) reviews, vendor coordination, and invoice processing.
• Monitor project risks, issues, action items, and ensure timely follow-up with relevant stakeholders.
• Prepare project dashboards, management reports, presentations, and governance documentation.
• Maintain project documentation, SharePoint repositories, and reporting trackers to ensure compliance and audit readiness.
• Collaborate with business users, technology teams, finance, procurement, and external vendors to facilitate smooth project execution.
• Support the PMO in driving governance standards, process improvements, and other project-related initiatives.

Must Have Requirements

1. Bachelor's Degree in Information Technology, Computer Science, Business Administration, or a related discipline.
2. Minimum 6 years of experience in IT Project Management, PMO, or Project Analyst roles supporting enterprise technology initiatives.
3. Mandatory experience in managing or supporting Unified Communications (UC) projects, including project coordination, governance, vendor management, and budget tracking.
4. Strong experience in project governance, stakeholder management, procurement (PR/PO & SOW), budget management, and project reporting.

Preferred Skills

• Experience working in a banking or financial services environment.
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint, along with SharePoint and project tracking tools.
• Strong analytical and problem-solving skills with exceptional attention to detail.
• Excellent communication and stakeholder management skills with the ability to collaborate across cross-functional teams.
• Ability to manage multiple priorities in a fast-paced and dynamic environment.
• Knowledge of PMO best practices and IT project lifecycle management.

PERSOL Singapore Pte Ltd •RCB No. 200007268E

EA License No. 01C4394 • Registration No. R1113321 (Jacob Tijo)

Job Summary

We are seeking Software Quality Analysts / Manual Tester to support the testing and quality assurance of web and mobile applications within a critical banking payment infrastructure environment. The role will focus on ensuring the reliability, usability, and performance of customer-facing digital platforms. You will work closely with business stakeholders, developers, and project teams to deliver high-quality digital solutions.

Mandatory Skill-set

• Degree in Computer Science, IT, Engineering, or related field;
• Must have at least 2-5 of software testing experience, preferably within banking or financial services;
• Minimum 2 years of software testing experience, preferably in web and mobile applications;
• Experience in functional, integration, regression, and UAT testing;
• Hands-on experience testing mobile applications (iOS and Android);
• Exposure to API testing tools such as Postman or Swagger;
• Basic understanding of cloud-based applications (AWS/Azure preferred);
• Experience with JIRA or similar defect management tools;
• Strong analytical and communication skills.

Desired Skill-set

• Experience in banking, payments, fintech, or digital platforms;
• Basic SQL knowledge for data validation;
• Familiarity with Agile delivery environments.

Responsibilities

• Analyse business requirements, user stories, and enhancement requests to identify test scope and coverage;
• Design, prepare, and execute test cases, test scenarios, and test data for web and mobile applications;
• Perform functional, integration, regression, and UAT testing across mobile and digital platforms;
• Validate API integrations, data flows, and system interactions between applications and backend services;
• Conduct testing across multiple devices, operating systems, and browsers to ensure consistent user experience;
• Log, track, and retest defects, working closely with developers and stakeholders to drive timely resolution;
• Support cloud-based application testing and assist in issue investigation and root cause analysis;
• Document test results, testing evidence, and defect reports;
• Provide regular updates on testing progress, risks, issues, and quality metrics to project stakeholders.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.
When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).
Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA License No. 07C5639

Position Summary

Corporate Bank Cash Products is keen to enhance its global capabilities in the Client Account Services space to establish CB as a treasury bank of choice for its clients. To cater to the growing needs of the market for Account Service solutions in complex corporate legal entity and treasury structures, we are looking for an Account Services Product Analyst to develop and manage a market-leading offering for our strategic Client Account Services product area.

The Account Services Product Analyst will support product planning and execution across the lifecycle of existing and new global Account Information Services. Working within Deutsche Bank’s Corporate Cash Management business. The role focuses on client Account Solutions and acts as a subject matter expert on account structures, account services, and related cash management solutioning. The analyst will work closely with the wider Client Account Services Tribe and cross-functional stakeholders to support product rollout, drive market adoption, translate business and regulatory requirements into practical guidance, and deliver client-focused solutions that support business growth.

What we will offer you:         

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services

• Comprehensive leave benefits

• Gender Neutral Parental Leave

• Hybrid working arrangement

• 25 days of annual paid leave, plus public holiday

• A culture of continuous learning to aid progression

Your key responsibilities:

• Serve as the subject matter expert for client Account Solutions within Deutsche Bank Corporate Cash Management, with a focus on Account Pre-Validation, client solution design, and the articulation of account solution capabilities to internal and external stakeholders.

• Support client engagement, commercialisation, and solution delivery by assessing client needs, preparing product materials, contributing to proposals and RFPs, and translating product, operational, and regulatory requirements into clear and practical guidance.

• Partner with Product Management, Implementation, Operations, Technology, Legal, Compliance, Risk, and Client Service teams to drive implementation readiness, issue resolution, control discipline, cost income management and the ongoing enhancement of account solution capabilities, including launches, rollouts, change initiatives, and the Account Pre-Validation roadmap.

• Gather and communicate client feedback, service trends, usage insights, and market intelligence to support the continuous improvement, commercial relevance, and governance of Deutsche Bank’s account solution offering.

Your skills and experience:

• Minimum 4 years of experience in Transactional Banking, Corporate Cash Management, Product Management, Product Support, Implementation, Sales Enablement, Client Service, or a related banking role, with practical exposure to client solutioning, product delivery, or implementation support.

• Minimum 4 years of experience in cash management products, client operating models, and the end-to-end lifecycle of payments, collections, liquidity, and account services, including at least 2 years of experience in client account solutioning within a complex banking environment.

• Working knowledge of banking regulation, operational risk, compliance requirements, and market infrastructure applicable to Corporate Cash Management; global experience in applying these requirements in product, client, or implementation contexts.

• Bachelor’s degree in business, Finance, Economics, Information Technology, Engineering, or a related discipline. A postgraduate qualification or professional certification in banking, payments, treasury, or product management..

• Demonstrated experience in a Global set-up, engaging and presenting to stakeholders across business, operations, technology, and control functions, with the ability to successfully deliver training, communicate complex requirements clearly, and support cross-functional decision-making.

• Demonstrated experience analysing complex business or product issues, producing clear documentation such as business requirements, process materials, or product guidance, and managing multiple concurrent priorities within a regulated and fast-paced environment.

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Monex is a leading global financial solutions provider, offering a complete set of tools to support business growth and strategic financial operations.

We specialise in FX risk management and international payments, helping corporate and institutional clients design tailored FX solutions to navigate currency volatility with confidence. Our team of FX specialists implement well-considered currency strategies, offering dedicated support to help clients manage their payment needs – whether for goods, services, or direct investments.

In 2023, Monex facilitated $309 billion in FX turnover, managed $10.7 billion in assets, and processed 8.5 million transactions. With offices across North America (Canada, the US, and Mexico), Asia (Singapore), and Europe (the UK, Spain, and the Netherlands), we serve over 66,000 clients worldwide.

By combining global reach with deep local market expertise, Monex enhances businesses with a suite of financial solutions and FX market analysis to help optimise efficiency, mitigate currency risk, and protect margins in an increasingly complex financial landscape. Our corporate client experience is further enhanced by our dedicated sector expertise across a range of industries.

Department Overview

The Operations & Trade Support department perform efficient day-to-day administrative and operational functions of a business. They implement processes, ensure helpful services for customers, and perform the primary tasks of the organization.

Trade Support assists the trading desk and the operations team daily, dealing with any issues/tasks which may arise and to make sure they are dealt with in a professional and fluent manner. 

Job Overview

The Settlements & Client Success Analyst plays a critical hybrid role within Operations, combining client onboarding, compliance, and settlement responsibilities to ensure a seamless and risk-controlled client experience.

This role is responsible for managing the end-to-end onboarding journey for new clients while ensuring full compliance with regulatory and internal standards, including Anti-Money Laundering (AML), Know Your Customer (KYC), and financial crime prevention frameworks. Acting as the primary point of contact during onboarding, the successful candidate will guide clients through account setup, documentation, training, and due diligence requirements with a high level of professionalism and accuracy.

In parallel, the role supports core operational functions, with a focus on payments processing and reconciliations, ensuring transactions are executed efficiently and accurately while mitigating financial and operational risks. By maintaining strong attention to detail and control standards, the role contributes to safeguarding the firm’s financial integrity and service quality.

The position requires close collaboration with Sales, Compliance, Dealing, Financial Crime, and Operations teams to deliver a coordinated and efficient onboarding and post-onboarding experience. Strong communication, stakeholder management, and the ability to manage multiple priorities are essential to ensuring both client satisfaction and regulatory compliance.

Overall, this role is integral to delivering a high-quality client experience while upholding the organisation’s commitment to compliance, operational excellence, and risk management.

Key Responsibilities

1. MonFX Settlements

• Liaise with clients, brokers, and banking partners to facilitate the timely settlement of FX transactions and related cash flows.
• Process inward and outward payments accurately and in a timely manner.
• Investigate and resolve payment errors to a high standard, ensuring minimal operational risk.
• Support and contribute to daily handovers across Monex Group Operations teams.
• Manage daily operational tasks independently, ensuring accuracy and efficiency.
• Actively contributes to team discussions by proposing process improvements and operational enhancements.
• Collaborate effectively with developers and internal stakeholders to support system improvements, usability, and performance optimisation.
• Identify and recommend enhancements to improve the production environment and operational workflows.
• Perform administrative duties including maintaining daily operational checklists and handling business-as-usual activities.
• Support the Operations Manager & Head of Compliance in enforcing company policies, procedures, and internal standards.
• Assess and process requests related to draw downs, rollovers, margin utilisation, and third-party approvals, coordinating with relevant departments.
• Monitor account liquidity and propose appropriate solutions where necessary.
• Maintain operational resilience while ensuring all reporting and reconciliation requirements are met consistently.
• Execute payment releases with a high level of accuracy, attention to detail, and strong technical knowledge.

2. MonFX Pay Support

• Support client onboarding for MonFX Pay, ensuring a smooth and compliant onboarding experience.
• Monitor and manage support desk queries, including:
• Responding to client calls
• Managing and replying to support emails
• Provide operational support to Sales and Trading teams in servicing client needs.
• Follow up on unsettled trades with clients and relevant traders to ensure timely resolution.
• Monitor client balances and proactively follow up on outstanding payment instructions.
• Recommend process improvements to enhance the performance and efficiency of MonFX Pay operations.
• Deliver a high standard of client service and communication to support client satisfaction and retention.
• Handle client enquiries promptly, identifying issues and providing appropriate solutions.
• Escalate system issues and propose solutions to the Operations Manager where necessary.
• Assist with client investigations and ensure timely and accurate resolution.

3. Client Onboarding

• Manage the L1 onboarding process for new clients, ensuring timely and accurate completion
• Coordinate with Sales, Compliance, Dealing, Financial Crime, and Operations teams to deliver a seamless onboarding experience
• Guide clients through onboarding requirements, including documentation, training etc
• Monitor onboarding pipeline progress and proactively address bottlenecks or delays
• Oversee the integration of client accounts into internal systems, ensuring data accuracy and compliance with AML/KYC standards

4. Compliance & Due Diligence

• Ensure corporate clients meet all KYC, AML, and regulatory requirements in line with company policies and applicable regulations
• Perform Customer Due Diligence (CDD),Enhanced Due Diligence (EDD), and periodic reviews for new and existing clients
• Maintain accurate, complete, and up-to-date client records and documentation
• Partner with Compliance teams to ensure adherence to regulatory frameworks (including AML, KYC, MiFID II, and local regulations)
• Stay informed on regulatory updates, market developments, and financial crime prevention practices
• Support compliance monitoring, audits, investigations, and reporting where required
• Undertake first-line defence responsibilities with diligence and integrity
• Identify and manage conflicts of interest in accordance with regulatory and company requirements
• Adhere to internal policies ,including complaints handling and escalation procedures

5. Client Relationship Management

• Act as the primary point of contact for clients, ensuring a smooth transition during the onboarding process
• Maintain and strengthen long-term client relationships through proactive engagement
• Serve as the client’s advocate within the organisation to resolve issues and identify opportunities for value-added services
• Provide timely updates to clients regarding account status, onboarding progress, and regulatory requirements
• Build trust and rapport with clients, ensuring a high level of service and support throughout the lifecycle
• Deliver a high standard of client service and communication to support client satisfaction and retention.
• Act as a bridge between Sales and Compliance to streamline processes and reduce turnaround times

What are we looking for:

• Bachelor’s degree or equivalent qualification
• Experience in international payments and cross-border transaction processing (Good to have)
• Understanding of foreign exchange (FX) products and markets is preferred
• Minimum 2 years of experience in settlements, client onboarding, due diligence, compliance, or client relationship management
• Strong knowledge of Due Diligence (DD) and Enhanced Due Diligence (EDD), AML/CFT/PF requirements
• Knowledge MAS regulations including MAS 626, Payment Services Act 2019, Securities and Futures Act 2001 will be an advantage
• High level of attention to detail with strong organisational and analytical skills
• Excellent communication and stakeholder management abilities across all levels
• Proven ability to manage multiple priorities in a fast-paced environment
• Strong problem-solving and critical thinking skills
• Client-centric mindset with a focus on service excellence
• High integrity and ability to operate within a regulated environment
• Collaborative team player with cross-functional engagement capabilities
• Proactive, adaptable, and results-driven

Job Summary:

To analyze end-to-endlogistics operations — including transportation, warehousing, last-mile delivery, and freight costs — alongside revenue streams and net incomeperformance. Then, develop a data-driven operational plan to improveprofitability, efficiency, and service ROI.

Key Responsibilities:

1. Operations & Costing Analysis

·       Identifybottlenecks (delayed dispatches, low truck utilization, warehouse idle time) and collaborate with departments to streamline processes.

·       Analyze service-level performance (on-time delivery, damage rates, transit times) andlink to cost/revenue impacts.

·       Break down costs per shipment, route, warehouse, and client (fuel, tolls, wages,maintenance, rent, labor, inventory, freight rates, customs, insurance).

·       Compare actual vs. planned costs to identify leakage points.

·       Build cost-per-kilometer and cost-per-pallet models.

2. Revenue & Net Income Analysis

·       Analyze revenue by service type (FTL, LTL, warehousing, cross-docking, value-added services).

·       Assess profitability per customer, lane, or shipment.

·       Identify revenue leakage (incorrect billing, missed accessorial charges).

·       Calculate net income contribution after allocating direct and indirect costs.

3. Monitoring & Reporting

·       Build dashboards for cost-per-delivery, revenue-per-route, and net margin by customer.

·       Track performance weekly/monthly.

·       Provide variance analysis and recommend adjustments.

Requirements

·       Bachelor's degree in Logistics, Supply Chain, Business Administration, Finance,Accounting, or related field.

·       Minimum 3–5 years of experience in logistics operations, costing analysis, orperformance analytics (for senior role).

·       Proficient in data analysis tools (Excel, Power BI, or Tableau) for dashboards andvariance analysis.

·       Experience with cost modeling (cost-per-kilometer, cost-per-pallet).

·       Knowledgeof TMS or WMS is an advantage.

·       Strong analytical and problem-solving skills with attention to detail.

·       Ability to identify bottlenecks and recommend process improvements.

·       Understanding of logistics cost components (fuel, freight rates, warehousing, labor, customs,insurance).

·       Ability to work collaboratively with cross-functional teams (operations, finance, sales).