Total 6,345 technical support engineer job vacancies in Islandwide

Round-the-clock monitoring and maintenance of the System (hardware and software) to ensure system uptime in accordance to SLA commitments

Respond to all incident / service calls and be first responder onsite to troubleshoot and resolve incidents including basic repairs or parts replacements

Create / update and track ticket in ticketing tool to closure observing SLA commitments

Escalate, when necessary, in accordance to escalation matrix

Perform regular preventive and corrective maintenance, troubleshooting system hardware and all computer-based systems.

Coordinate and work with third-party suppliers or other contractors to identify the causes of issues e.g. hardware, software, network problems and etc. that may affect the proper functioning of the System.

Liaise and work closely with customers to address service concerns and to solve technical problems.

Work with technical team to resolve more advanced issues when necessary

Perform Install / Move / Add / Change (IMAC) activities as tasked

Ensure all material is properly documented and handed over during shift changes

Perform any ad-hoc duties as assigned

Build sustainable relationships and engage customers by taking the extra mile

Job Requirements

Higher NITEC in Electrical, Electronics, IT or equivalent

Relevant experience in IT system support and hardware maintenance

Experience in electrical/mechanical drawing, service/repair manuals and or diagrams will be added advantage

Basic knowledge in Networking and Database management will be added advantage

Strong communication and interpersonal skills. Self-starter, self-motivated and critical thinker who embraces challenges

Ability to work responsibly, independently and in a team

Able to interact with all levels of people and work under stress

Training will be provided
Working hours

Rotating 12 hours shift or as assigned.

Shift pattern: 3 Days work shift followed by 2 days’ rest, 2 Days work shift followed by 3 days’ rest

2 Months Day shift, followed by 2 months night shift

Ability to travel to other sites during shift may be required

An Motion Desktop Support Engineer is an IT support role focused on providing technical assistance for client-side hardware and software, including troubleshooting, installation, and maintenance of IT peripherals, and user account management. The role requires excellent communication skills and the ability to work independently and as part of a team to resolve user issues for clients.

Key Responsibilities

• User Support:Troubleshoot hardware and software issues for end-users, both on-site and remotely.
• Technical Assistance:Manage user accounts, provide application support, and assist with installations and migrations.
• Maintenance:Install and configure software, maintain IT peripherals, and perform data backups.
• Issue Resolution:Handle IT-related requests, track incidents, and follow up with vendors to resolve problems.
• Client Interaction:Maintain strong client relationships and provide a high level of customer service.

Required Skills

• Communication: Strong verbal and written communication skills.
• Problem-Solving: Ability to diagnose and resolve technical issues effectively.
• Technical Proficiency: Knowledge of operating systems, software, and hardware.
• Teamwork: Ability to work effectively with colleagues and clients.
• Initiative: Resourcefulness and the ability to work independently.
• Some basic programming understanding preferred. e.g C,C++ sql and etc

Main Working Location - Bishan

Primary Purpose 

The Desktop Support Engineer serves as the first point of contact for end users requiring IT assistance. The role is responsible for providing timely and effective desktop support services, resolving hardware/software issues, and ensuring compliance with IT operational standards and service level agreements (SLAs). 

The engineer will support daily IT operations across multiple locations and participate in rotational shift coverage to support business operational requirements. 

Key Responsibilities 

• Provide onsite and remote desktop support services to end users  

• Receive, prioritize, troubleshoot, document, and resolve end-user incidents and service requests within agreed SLA timelines  

• Escalate unresolved incidents to appropriate resolver groups or third-party vendors where necessary  

• Perform desktop/laptop imaging and re-imaging activities  

• Support device deployment, replacement, and technology refresh exercises  

• Conduct asset inventory verification and asset management activities  

• Update and maintain accurate incident and service request records within the ticketing system  

• Create, update, and maintain work instructions, operational procedures, and technical documentation  

• Ensure compliance with IT policies, security standards, and operational procedures  

• Provide support for Microsoft Windows and Microsoft Office 365 related issues  

• Support users across different customer sites and locations as required  

• Participate in operational standby, shift rotations, and extended support coverage when required  
  

  Work Schedule & Other Requirements 

  • Candidates will be required to work in Johor Bahru daily  

  • Open to commuting to different parts of Singapore and/or customer sites when required  

  • Role requires support coverage on a rotational basis from Monday to Sunday  

  • Working hours will be scheduled between 10:00 AM to 10:00 PM  

  • Engineers will be assigned rotating shifts based on operational requirements  

  • Candidate must be comfortable supporting a 24/7 operational environment, including weekends and public holidays where applicable  

  • Willingness to work beyond regular hours during critical incidents, maintenance activities, or operational exigencies when required 

• Oversee technical operations of projects, systems, and IT infrastructure to ensure reliability, security, and efficiency
• Provide technical direction and guidance for all projects, ensuring alignment with business objectives
• Coordinate with project management teams to develop and implement project plans, schedules, and resource allocation
• Manage and mentor technical teams, including hiring, training, and evaluating performance
• Identify, evaluate, and implement technology solutions to meet current and future business needs interviewguy.com+1.
• Ensure compliance with regulatory standards and internal policies
• Monitor and analyze technology performance metrics to optimize operations
• Oversee system design and architecture changes, including software, hardware, and network upgrades
• Develop and manage budgets for technical projects, staffing, and operations
• Promote innovation by evaluating emerging technologies and implementing improvements

Employment Type: 2-year contract (renewable)

Clearance: MSD security clearance required

Working Days/Hours: Mon-Fri, 8.30am-6pm

Location: West side, Ang Mo Kio (roving)


Scope of services

• Perform Asset Management of Infrastructure and Computing Devices

• Provide computer support services (Troubleshooting, patching, configuration, testing and maintenance) for any supported software and hardware.

• Work with 3rd parties vendors

• Provide Training, Coaching and Orienting users on how to use computer devices.

• Be responsible for completing assigned tasks on time and to the satisfaction of the users.

• Must be able to handle helpdesk duties.

Requirements:

• Candidate must possess at least a Higher Nitec in IT related qualification/Diploma in IT

• Fresh candidate with related IT Cert can be considered but must be proficient in Microsoft Words/Excel/Outlook.

• 1-2 years’ experience in similar capacity Technical Skills and experience supporting Computing Devices

• Able to support helpdesk in client's HQ

• Computing Devices Platform Supported : Windows, IOS and Android

• Professional competencies that include:
• Ability to work without supervision
• Good communication skills
• Pro-activeness and Initiative
• Ability to multitask
• Good at problem solving
• Customer service

Main Responsibilities: 

• Provide technical support for process equipment
• Drive optimization and troubleshooting of UF & centrifugation systems
• Support process performance and equipment readiness
• Work closely with automation (DeltaV) and operations teams

Requirements: 

• 5 – 8 years experiences in biopharma manufacturing
• Strong knowledge of Ultrafiltration (UF) & Centrifugation systems
• Possess hands-on DeltaV exposure
• Strong ability to bridge process, equipment and automation

Contract Duration: 12 months with options to renew based on performance

Job Description:

• As an IT Helpdesk Support professional, you will be responsible for providing technical assistance and support to end-users who are experiencing software or application related issues.
• You will play a critical role in ensuring the smooth functioning of computer systems and addressing users' concerns promptly and effectively.
• Your expertise and problem-solving skills will be vital in resolving IT-related problems, improving user experience, and maintaining a high level of customer satisfaction.
• The role will also require you to escalate and respond back to users on the outcome of their highlighted issues within the required KPI/SLAs.

Requirements:

Top 3 Mandatory skills:

1. Experience in handling ticket management and escalations in a service desk environment.
2. Strong troubleshooting and problem-solving skills for application-related issues.
3. Hands-on experience with ServiceNow or similar ticketing systems.

Skills which are good to have/optional:

1. Familiarity with ITIL processes (e.g., incident, problem, and service request management).
2. Experience working in SLA/KPI-driven support environments, with an understanding of service performance and reporting expectations.
3. Experience in customer-facing or end-user support roles, with strong communication and user engagement skills.

Responsibilities :

• Support the technical team and construction team for all design matters.
• Review all technical documentation and drawings of the Project works.
• Work closely with consultant on the scope of services, design and project deliverables to enhance site efficiency and constructability.
• Manage design approval process and coordination with the clients, consultants and subcontractors in a timely manner to resolve all technical issues.
• Ensure strict compliance of the design in accordance with contractual requirements.
• Identifies and highlight to management and project team of any potential risks or issues that will impact project performance.
• Support tender team and prepare technical tender documents as per specifications for bidding of civil and structural engineering projects as when assigned.

Requirements :

• PE Board Recognised Degree in Civil Engineering
• Minimum 1 year of design management experience with at least 2 year of design experience in consultant firm.
• Strong coordination and collaboration with other disciplines.
• Good interpersonal and communication skills .
• Good organization and time management skills.

Our client, one of Asia-Pacific’s leading organizations is looking for:
L2/L3 Operations Support Engineer

Provide L2 and L3-code level changes support to an internal product. The Operations Engineer in IT product management is responsible for ensuring the reliability, stability, and efficiency of our technical infrastructure. The individual will work closely with developers, product managers, and user support to identify and rectify any issues that could affect the performance of the system. This role is crucial in maintaining high uptime and providing the expected level of service to our users. Responsibilities include monitoring system performance, resolving technical issues, coordinating with different teams for problem resolution, creating preventive measures(optional), and maintaining documentation related to system configuration, process and service records.

Responsibilities:

• Monitor and analyse the current state of various product runtime environment (production and non-production) to ensure optimum system performance and work out data-based strategy for continuous improvement. Work with application teams, solution architects, security consultants, and other teams to implement improvement plans.
• Manage application and security incidents, conduct problem determination, work with various internal teams and vendors to resolve issues on a timely basis to meet SLA, provide reporting and escalation to higher management or incident committee if necessary.
• Develop operations and processes guide to ensure every aspect of operations is documented and comply with audit requirements.
• Manage day-to-day operation activities, analyse statistics and write status and progress reports, and present findings to stakeholders and higher management.
• Manage operations team consisting of staff and vendors, ensuring support is available on a 24/7 basis.

Requirements:

• Bachelor's degree in computer science, Information Technology, or a related Field.
• Proven experience as an Operations Engineer or similar role in an IT setting.
• Implement change management and incident management workflows, using ITSM tools e.g. Remedy, Zendesk, ServiceDesk to automate workflows is advantageous,
• Implement security and access control measures to control privileged access to test and production environment.
• Implement full stack monitoring (i.e. application and infrastructure) using Application Performance Management (APM) tools. Familiarity with cloud native monitoring options (e.g. Cloudwatch, Stackdriver) and the OpenAPM stack is preferred.
• Experienced in agile methodologies, DevOps pipelines, test-driven development, and info-security practices.

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Interested applicants can also email CV at jagveer@nsearchglobal.com (for faster processing, please state the exact job / position title applied “L2/L3 Operations Support Engineer"

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Jagveer Singh Arora
EA Personnel Registration Number: R22109615

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AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

We are looking for technology thought-leaders who build long lasting and influential relationships at all levels of an organization.

Amazon has a history and tradition of leading the world in Web-related technologies and services. Now, with Amazon Web Services (AWS) you have the chance to join the team as they help individuals and businesses take their computing infrastructures and applications into “the Cloud”. As a member of the Amazon Web Services Enterprise Support team, you will be at the forefront of Cloud technologies.

The Technical Account Manager (TAM) functions as part of the Enterprise Support team to ensure key enterprise customer success in building applications and services on the AWS platform. The TAM provides assistance to the customer as a strategic expert on the full line of AWS services and the customer’s architecture in support of strategy questions, project and launch planning and ongoing operational issues.

TAMs are engaged at the account level in providing recommendations and proactive advice through all phases of the cloud adoption life cycle. Every day will bring new and exciting challenges on the job while you:

* Champion and advocate for Enterprise Support customers
* Be excited about cross-team and cross-org collaboration
* Make recommendations on how new AWS offerings fit in the company strategy and architecture
* Complete analysis and present periodic reviews of operational performance to customer
* Provide deep reviews of service disruptions, metrics, detailed prelaunch planning
* Participate in customer requested meetings (onsite or remote)
* Has access and knows how to use all key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns
* Work with some of the leading technologists around the world
* Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible
* Act as incident manager for complex or large impact incident

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

- 5+ years of technical engineering experience
- Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
- Proficiency in Mandarin is required as the role involves liaising with Mandarin-speaking clients/business partners/stakeholders/customers who predominantly communicate in Mandarin.

Preferred Qualifications

- Experience in a 24x7 operational services or support environment
- Experience in internal enterprise or external customer-facing environment as a technical lead
- Experience with AWS services or other cloud offerings

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Lead Innovation. Drive Excellence. Make an Impact.

Are you a passionate leader with a strong technical background in laboratory instruments, analytical equipment, or scientific solutions? Do you thrive in a fast-paced environment where customer satisfaction, operational excellence, and team development are at the heart of success?

We are seeking an experienced Service Manager to lead our Physical Science Service Team and drive world-class technical support for our customers across laboratories, research institutions, universities, pharmaceutical companies, semiconductor manufacturers, and industrial facilities.

What You'll Be Doing

As our Service Manager, you will play a pivotal role in ensuring exceptional service delivery while leading a team of highly skilled engineers and specialists.

Key Responsibilities

• Lead, mentor, and develop a team of Service Engineers and Technical Specialists.
• Manage day-to-day service operations, including installations, preventive maintenance, calibration, troubleshooting, and repair activities.
• Ensure timely resolution of customer issues while maintaining high levels of customer satisfaction.
• Drive service excellence through continuous process improvement and operational efficiency.
• Monitor service KPIs, resource planning, and team performance.
• Collaborate closely with Sales, Application, and Product teams to support business growth and customer retention.
• Manage service contracts, maintenance agreements, and customer escalations.
• Ensure compliance with quality, safety, and regulatory standards.
• Develop strategies to expand service revenue and enhance customer experience.

What We're Looking For

Requirements

• Bachelor's Degree in Physics, Chemistry, Engineering, Instrumentation, Life Sciences, or a related discipline.
• Proven experience in managing technical service teams within scientific instruments, laboratory equipment, analytical instruments, semiconductor equipment, or related industries.
• Strong leadership and people management skills.
• Excellent problem-solving and customer relationship management abilities.
• Experience with service operations, field service management, and technical support functions.
• Strong communication and stakeholder management skills.
• Ability to manage multiple priorities while driving team performance and customer satisfaction.

Why Join Us?

Career Growth & Leadership

Lead a high-performing team while shaping the future of scientific service excellence.

Cutting-Edge Technology

Work with advanced laboratory and analytical technologies that support innovation in research, healthcare, manufacturing, and science.

Meaningful Impact

Help scientists, engineers, and researchers achieve breakthrough discoveries through reliable technical support and service solutions.

Collaborative Culture

Join a dynamic organization that values innovation, teamwork, continuous learning, and professional development.

What We Offer

✔ Competitive Salary & Performance Incentives

✔ Career Development & Leadership Opportunities

✔ Comprehensive Training Programs

✔ Regional Exposure & Collaboration

✔ Supportive and Innovative Work Environment

✔ Opportunity to Work with Industry-Leading Scientific Technologies

If you are ready to take your technical leadership career to the next level and make a meaningful impact in the world of science and technology, we would love to hear from you.

EA License No: 13C6305

Reg. No.: R1981808/JULIE RODRIGUES LUBRIN

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us

Resident Technical Officer (RTO - Civil & Structural/Geotechnical)

a. Experience: A minimum of 5 years of relevant experience as an RTO, with at least 5 years in supervising works of similar complexity. This includes major construction projects involving buildings, tunnels, deep excavations, and foundations, as well as tasks such as installing monitoring instruments and collating monitoring data.

b. Qualifications: Possess a Diploma in Civil, Structural, or Geotechnical disciplines from a recognized Polytechnic or equivalent institution.

c. Accreditation: Accredited by the Joint Accreditation Committee of the Institution of Engineers Singapore (IES) and the Association of Consulting Engineers Singapore (ACES).

d. Safety Certification: Hold a valid certificate in the Building Construction Supervisors Safety (BCSS) Course.

e. Technical Knowledge: Be conversant with statutory codes and requirements for site supervision, quality control procedures, construction administration, and the submission of progress reports.

f. Record-Keeping: Demonstrate competence in maintaining accurate and updated site records of work progress.

g. Problem-Solving: Be proactive in resolving and managing site issues while fostering a positive team spirit.

h. Flexibility: Must be willing to work in shifts.

Job Description

• Ensure efficient and timely delivery of AutoCAD drawings, reports, and other project deliverables to directors.
• Provide comprehensive engineering and project management support for assigned projects.
• Manage document control, including updating, revising, and maintaining accurate project documentation and folders.
• Actively contribute to fostering a positive and professional team environment.
• Undertake additional tasks and responsibilities as required to support team and company objectives.

Job Requirements

• Bachelor’s Degree in Naval Architecture and Marine Engineering or equivalent.
• Minimum 1 – 2 years of relevant work experience with design and / or operational support.
• Only Singaporean / PR needs to apply.

Competencies you will bring

• Highly proficient in AutoCAD for developing detailed electrical drawing.
• Proven ability to excel both independently and collaboratively within a team environment.
• Strong oral and written communication skills in English, enabling clear and effective technical and interpersonal interactions.
• Highly motivated to contribute directly to company growth and success.

What We Offer

• Competitive salary with annual wage supplement.
• Generous paid leave, health, and medical insurance.
• Opportunity to work as an understudy with the industry leading experts.
• Equal opportunity employer who embraces diversity and inclusion.

Job Responsibilities:

• Supervise and inspect site works to ensure compliance with approved drawings, specifications, and authority requirements.
• Monitor construction progress and ensure quality standards and safety regulations are met on site.
• Conduct daily site inspections and keep detailed site records, including daily reports, photographic documentation, and site correspondences.
• Liaise with consultants, contractors, and relevant authorities to coordinate construction activities.
• Identify and report any non-conformance, defects, or safety risks, and ensure timely rectification by the contractor.
• Attend site meetings, technical discussions, and inspections with relevant stakeholders.
• Ensure proper implementation of civil and structural works in accordance with BCA, LTA, PUB, NEA, and other regulatory bodies’ requirements.
• Assist in reviewing and verifying construction drawings, method statements, and work procedures.
• Support project engineers and project managers in technical and coordination matters.

Requirements:

• Diploma in Civil Engineering or equivalent from a recognised institution.
• MUST be registered with IES/ACES as Resident Technical Officer (RTO).
• Minimum 3 years of relevant civil and structural experience in building or infrastructure projects in Singapore, LTA preferred.
• Familiar with local codes, regulations, and authority submission procedures.
• Strong knowledge of construction sequencing and site safety requirements.
• Meticulous, independent, and proactive with strong problem-solving skills.
• Proficient in preparing site inspection reports and technical documentation.
• Able to work 5.5 days/week and attend to site matters when required.

Responsibilities

• Oversee the day-to-day technical management of assigned Chemical Tankers.
• Ensure vessels comply with international maritime regulations, Class requirements, Flag State regulations, and company safety standards.
• Monitor vessel performance, maintenance schedules, repairs, and dry-docking activities.
• Prepare and manage technical budgets, repair costs, and maintenance expenditures.
• Plan and supervise dry dockings, major repairs, inspections, and retrofit projects.
• Provide technical support and guidance to vessel Masters and Chief Engineers.
• Monitor and evaluate PMS (Planned Maintenance System) implementation onboard vessels.
• Liaise with shipyards, contractors, suppliers, and service providers for technical matters.
• Attend vessels for inspections, audits, troubleshooting, and emergency situations when required.
• Ensure timely reporting and close follow-up on technical defects, incidents, and corrective actions.
• Support vetting inspections, SIRE inspections, and PSC inspections.
• Review and maintain technical documentation, certificates, and records.
• Participate in incident investigations and implement preventive measures.
• Ensure compliance with company HSSEQ policies and industry best practices.

Requirements

• Chief Engineer Certificate of Competency (Class 1) or Degree/Diploma in Marine Engineering or related discipline.
• Minimum 3 to 5 years of experience as Technical Superintendent managing Chemical Tankers.
• Previous sailing experience as Chief Engineer on Chemical Tankers will be an added advantage.
• Strong knowledge of tanker operations, marine engineering systems, and international maritime regulations.
• Familiar with SIRE, CDI, PSC, ISM, ISPS, and MARPOL requirements.
• Experience in dry docking, budgeting, and technical procurement.
• Good problem-solving, communication, and interpersonal skills.
• Able to work independently and manage multiple priorities effectively.
• Proficient in Microsoft Office and vessel management systems.