Total 3,554 technical analyst job vacancies

Job Title: Microsoft Purview DLP Security Analyst / M365 DLP Support Engineer

Employment Period: August/September 2026 to March 2027, with possible yearly renewal
Location: 1 Fusionopolis Way
Working Hours: Monday to Friday, 8:30am to 6:00pm
Engagement Type: Contract / Renewable Term

Role Overview
We are seeking a Microsoft Purview DLP Security Analyst / M365 DLP Support Engineer to support Data Loss Prevention alert monitoring, incident handling, investigation, reporting, user support, and policy improvement activities.

The successful candidate will work closely with security operations, service desk, data owners, business users, compliance teams, and Microsoft Purview SMEs to ensure DLP alerts are properly monitored, investigated, classified, documented, escalated, and improved through continuous policy tuning.

Key Responsibilities

DLP Alert Monitoring & Incident Handling
Monitor DLP alerts from Microsoft Purview DLP Dashboard, Microsoft Defender XDR, email notifications, service desk tickets, and related alerting channels.

Log, track, triage, and classify DLP alerts, including initial investigation of true positives and false positives.

Perform first-level analysis and escalate high-risk or complex incidents to L2 security operations, L3 Purview SMEs, architects, compliance, legal, or other relevant stakeholders where required.

Investigation & Analysis
Perform detailed analysis of DLP incidents to identify root causes, including user behaviour, policy gaps, data misclassification, or process issues.

Validate and document false positives clearly to support policy improvement and operational reporting.

Support forensic analysis and evidence gathering for high-risk DLP incidents where required.

Escalation & Stakeholder Coordination
Coordinate with SOC teams, service desk, business units, data owners, compliance, legal, and IT stakeholders to ensure DLP incidents are handled appropriately and within expected timelines.

Communicate DLP-related issues clearly to both technical and non-technical users.

Policy Tuning & Change Management
Work with L3 SMEs and architects to recommend improvements to DLP policies based on repeated alerts, user feedback, threat trends, false positive patterns, and post-incident findings.

Support DLP change management activities arising from new regulatory requirements, new workloads such as Teams, Copilot or SaaS applications, and post-incident improvements.

Provide practical recommendations to improve DLP policy effectiveness and reduce unnecessary business disruption.

User Support & Awareness
Respond to user-reported DLP issues, including blocked activities, policy alerts, and suspected false positives.

Provide guidance to users on compliant data handling and proper use of sensitive information.

Support communication and awareness activities related to DLP policy enforcement.

Monitor and ensure the AI agent is running and responding correctly where applicable.

Reporting & Continuous Improvement
Prepare periodic DLP reports covering alert volumes, top users triggering policies, false positive rates, policy effectiveness trends, recurring issues, and recommended improvements.

Maintain proper documentation of investigations, findings, escalations, and closure actions.

Technical Skills Required
Strong hands-on knowledge of Microsoft Purview DLP is mandatory.

Experience in Microsoft Purview policy configuration, troubleshooting, alert review, and operational support.

Good understanding of DLP across Endpoint, Exchange, SharePoint, Teams, and Microsoft 365 workloads.

Knowledge of Microsoft Defender XDR, Microsoft 365 Compliance Portal, Microsoft Entra, sensitivity labels, data classification, and information protection.

Microsoft Intune experience will be an added advantage.

Operational & SOC Skills
Experience in incident triage, investigation, security alert analysis, ticket handling, true/false positive determination, and basic log analysis.

Experience with ticketing tools such as ServiceNow or similar platforms.

Ability to work with SOC, service desk, compliance, legal, and business stakeholders.

Data Security & Compliance Knowledge
Good understanding of data protection, data classification, data exfiltration risks, insider risk awareness, and DLP control concepts.

Knowledge of Singapore PDPA and data protection practices will be advantageous.

Soft Skills
Strong communication skills with business users and technical stakeholders.

Ability to explain DLP blocks, alerts, and policy enforcement in a professional and user-friendly manner.

Strong analytical thinking, root-cause analysis, documentation, and coordination skills.

Able to work independently while escalating appropriately when needed.

Experience Requirement
3 to 5 years of experience in Microsoft 365, Microsoft Purview, DLP, security operations, end-user support, or L2 support.

Hands-on experience supporting Microsoft Purview DLP in an enterprise environment is strongly preferred.

Preferred Certifications
Microsoft SC-400: Information Protection Administrator
Microsoft SC-200: Security Operations Analyst
Microsoft MS-102: Microsoft 365 Administrator
Microsoft SC-300: Identity and Access Administrator

Dear Applicant,

If you or someone you know isinterested, please send the CV directly to VeronicaE@evolutionjobs.sg (mostpreferred, as I may overlook some CVs due to the high volume).

Please note that visasponsorship is not available at this time.

JD

Key Responsibilities:

• Manage and analyse business requirement in within Payment and Core bank ( RBK/BWC)  project team to focus in formulating conceptual business requirements into functional requirements through various elicitation techniques for various payment enhancements.
• Successful candidate should have knowledge/experience in performing business analysis for payment/Corebank application management. .
• Manage and analyse business requirement in Core Banking systems focusing on PAYMENTs(SWIFT, Paynow, Duitnow,promptpay, etc)  and translate BRD into solution design.
• Work closely with Application lead/Vendors provide estimation man days and Functional Specification.
• With knowledge in AS400 and SIBS applications to design and implement our Customer Demographics System, analyzing customer data to inform business decisions.
• The ideal candidate will have experience with data analysis, system integration, and software development on the AS400 platform, with knowledge of SIBS
• applications.
• The System Analyst will work closely with cross-functional teams to develop and maintain a robust system that drives business growth through data-driven insights, leveraging their technical expertise in AS400 and SIBS
• Conduct Functional Specification and Traceability review with business and test team

Key Responsibilities

• Produce daily P&L reports and perform P&L decomposition

• Provide commentary on key P&L drivers and link them to desk strategies

• Monitor new deals, late trades, and market operations activity

• Review off-market trades and validate/justify rationale for execution

• Perform exception checks between reported P&L vs trader estimates and investigate breaches

• GLAO certification of balance sheet accounts

• Compute room-wide and desk-level reserves

• Prepare key risk and performance indicator reporting for the desk

• Improve and streamline team workflows and operational efficiency

• Review control processes and identify potential gaps

• Support ad-hoc queries from Front Office, Risk, Middle Office, and Finance

Requirements

• Degree in Accountancy, Finance, or Business preferred

• Minimum 2 years of relevant experience, ideally in banking

• Understanding of treasury products, derivatives, and options preferred

• Strong proficiency in Microsoft Excel

• Strong control mindset with attention to detail

• Analytical and inquisitive approach

• Good team player with ability to connect product control activities to desk strategy

We regret that only shortlisted candidates will be notified.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •EA Registration • Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Reporting into the Supply Chain Services Manager, Supply Chain Services Team is responsible for the design, deployment and adherence to key systems, tools and processes used by our client’s Global Supply Chain Teams. As a key member of this dedicated team, you’ll play a vital role in managing and enhancing these systems and processes, ensuring that they effectively empower our client’s Global Supply Chain operations.

As a key member of the team, you will ensure the seamless operation and improvement of our client’s Supply Chain Services Programs. Reporting directly to Supply Chain Services as an individual contributor, you will play a pivotal role in maintaining, supporting, and advancing our client’s applications.

Job Responsibilities

Maintenance and Support

• Develop new and maintain or update existing Power Apps and Power Automate flows for peak performance.

• Keep a close eye on application health, addressing issues swiftly and implementing enhancements.

• Identify and evaluate opportunities for improvement, ensuring accuracy in data and reports.

Issue Resolution

• Provide expert assistance to associates using Power Apps, Power Automate flows, Power BI, and SharePoint.

• Diagnose and resolve application issues promptly, documenting solutions for future reference.

User Training and Documentation

• Empower associates by training them on Supply Chain tools and applications.

• Develop and maintain user guides, FAQs, and conduct training sessions to ensure user proficiency.

Collaboration

• Work closely with the Program Lead to align on application requirements and updates.

• Participate in team meetings, contributing to the enhancement of processes and tools.

Compliance

• Ensure all activities comply with company policies and procedures.

Requirements:

• Proficiency with Power BI, Power Apps, and Power Automate.

• Innovative approach to solving complex enterprise challenges.

• Ability to convey technical information to non-technical users.

• Meticulous approach to data accuracy and application performance.

• Good foundational skills in HTML/CSS.

• Deep understanding of best practices in database management.

• Skills in SQL DB, Data Engineering, Data Analytics & python programming.

• Excellent stakeholder management and communication abilities.

• Solid grasp of analytical tools.

• Quick learner, adept at adjusting to new technologies and requirements.

• Knowledge of key business processes within supply chain is a plus.

We are hiring the headcount under Recruit Express.

1. Support General Price Increase (GPI) Exercise

• Assist in compiling monthly incentive plans for Global Customers’ GPI review.

• To clarify pricing terms.

2. Maintenance of Rates

• Support rate setup or updates in Express Billing

• Assist in the central implementation of the annual general price increase for Global Customers.

• Cross-check rates update in GRE to ensure accuracy

3. Maintenance of Global Agreements

• Maintain and review fuel terms for Global Customers, executing updates and communicating changes to Sales.

• Support post-activation maintenance activities

• Update Global Customer Agreement information

Requirements:

• Diploma/Degree (preferred) in any field with strong analytical background

Interested candidates please send in your resume to:

Reina Patricia Johan
Outsourcing Team
Recruit Express Pte Ltd
Email: reina@recruitexpress.com.sg

EA License No: 99C4599

• Support data management and enhancement activities to improve data accuracy and usability

• Maintain and develop data warehouse and data automation processes

• Collaborate with internal stakeholders to gather business and system requirements

• Support system implementation, integration, and user testing activities

• Prepare and document business requirements and data specifications

• Monitor data quality and investigate discrepancies for continuous improvement

• Ensure reliable data availability for reporting and business analysis

• Assist in projects related to information systems and data initiatives

Interested applicants may email resume to kellychooi@recruitexpress.com.sg

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted

Location: Marina One

Duration: 6 months contract

Salary: Up to $3820 + half-month bonus

Job Responsibilities:

• Responsible for daily health claims assessment day & operational duties within the team, ensuring valid claims are assessed according to Policy’s terms & benefits and within the claim authority limit.
• To provide accurate and timely assessment of health claims within required service standards.
• Ensure claims are settled within the agreed turnaround time.
• Ensure that pending claims are followed up and managed on a timely basis.
• Ensure that complaints are managed effectively and on a timely basis.
• Provide or support training on claims.
• Provide support, face-to-face meeting and resolve customers and intermediaries’ complaints.
• Provide claims statistics and reporting.
• Comply with regulatory and risk management controls, corporate policies, procedure and claims guidelines.
• Ensure full understanding of Fair Dealing Outcomes and one’s own accountability in delivering these outcomes as applicable to the role.
• Ensure compliance with all applicable laws and regulations relating to the above functional activities.

Job Requirements:

• Minimum Diploma/Degree in any field with 1-2 years of experience in medical claims
• Insurance professional qualifications and/or nursing qualifications would be an added advantage

Ally (Kubota Ayako)
CEI Reg. No. R26161457
EA Lic: 99C4599
Recruit Express Pte Ltd

Location: Aperia Mall

Duration: 4-6 months contract (1 Jul - End Feb 2027, or 1 Aug - End Feb 2027)

Salary: Up to $3600 + completion bonus

Job Responsibilities:

• Support annual and monthly pricing review exercises, including incentive plan compilation and pricing clarification.
• Maintain and update customer rates in billing systems, ensuring data accuracy and timely implementation of price changes.
• Manage and update Global Customer Agreements, including fuel terms and post-activation maintenance activities.
• Liaise with internal stakeholders to communicate pricing and agreement updates.

Job Requirements:

• Minimum Diploma or Degree in any discipline with strong analytical skills.
• Proficient in Microsoft Excel and comfortable working with large datasets.

Ally (Kubota Ayako)
CEI Reg. No. R26161457
EA Lic: 99C4599
Recruit Express Pte Ltd

Successful candidates need to be comfortable with working on weekends, and rotation shifts as and when required.

Key Responsibilities:

• Manage critical production incidents in collaboration with Users and Ops teams, ensuring minimal impact to business operations, especially payment processing. Provide immediate workarounds to avoid delays and ensure service continuity.
• Collaborate with multiple application, interface, and infrastructure teams (onshore/offshore) to triage, track, and resolve production issues across complex environments.
• Debug and analyze application/system failures, perform RCA using structured techniques, and work with development teams to implement permanent fixes while providing interim solutions.
• Track and manage production incidents via tools such as DCon and JIRA, ensuring timely updates, proper escalation, and closure within defined SLAs.
• Actively participate in release cycles, including deployment activities, post-release verification, and health checks to ensure zero disruption to services.
• Lead and support End-of-Life (EOL) upgrades, ensuring successful UAT validation and smooth production deployment of application and infrastructure upgrades.
• Any other ad-hoc duties as assigned by supervisors

Contribute to infra-level activities such as:

• JBoss / WebSphere patching and upgrades
• Oracle DB patching and upgrades
• OS upgrades and maintenance
• Platform migrations (e.g., VPC → VIC, VPC → OCP)
• Drive initiatives to reduce operational toil through automation, performance tuning, and process optimization to improve system reliability and efficiency.
• Continuously monitor system health (availability, latency, throughput, batch processing) and act on alerts promptly; design and implement new alerting mechanisms where necessary.
• Ensure smooth execution of BOD/EOD batch jobs, proactively resolving job failures and preventing transaction loss. Perform reconciliation checks post-processing to ensure payment integrity.
• Work closely with Ops teams to recover impacted payments due to system or infrastructure failures, ensuring minimal financial and operational impact.
• Manage and execute DR drills(quarterly/annually) in coordination with dependent systems to validate business continuity readiness.
• Support business users with data extraction requests for audit and regulatory purposes, ensuring accuracy and compliance.
• Provide regular updates on production health, incident status, and risk to stakeholders, including management and business users; escalate issues proactively when required.
• Conduct periodic reviews of open issues with stakeholders, ensuring timely closure within SLA commitments.
• Maintain detailed documentation of production incidents, solutions, and known errors; build and contribute to knowledge base repositories.
• Deliver KT sessions for new applications, processes, and team members to ensure smooth onboarding and capability building.
• Liaise with external infrastructure providers (e.g., IBM teams) to resolve issues related to WebSphere, Oracle, and UNIX servers.
• Manage multiple priorities effectively, coordinate deliverables, and adapt quickly to changing business needs while meeting timelines
• Any other ad-hoc duties as assigned by supervisors

Requirement:

• Around 8+ years of experience and above
• Bachelor’s degree in engineering / computer science / information technology or related field.

Interested applicants, please email your resume to Douglas Tan Yu Feng

Email: douglastan@recruitexpress.com.sg

CEI Reg No: R26160004

EA Licence No: 99C4599

Recruit Express Pte Ltd

Successful candidates need to be comfortable with working on weekends, and rotation shifts as and when required.

Key Responsibilities:

• Manage critical production incidents in collaboration with Users and Ops teams, ensuring minimal impact to business operations, especially payment processing. Provide immediate workarounds to avoid delays and ensure service continuity.
• Collaborate with multiple application, interface, and infrastructure teams (onshore/offshore) to triage, track, and resolve production issues across complex environments.
• Debug and analyze application/system failures, perform RCA using structured techniques, and work with development teams to implement permanent fixes while providing interim solutions.
• Track and manage production incidents via tools such as DCon and JIRA, ensuring timely updates, proper escalation, and closure within defined SLAs.
• Actively participate in release cycles, including deployment activities, post-release verification, and health checks to ensure zero disruption to services.
• Lead and support End-of-Life (EOL) upgrades, ensuring successful UAT validation and smooth production deployment of application and infrastructure upgrades.
• Any other ad-hoc duties as assigned by supervisors

Contribute to infra-level activities such as:

• JBoss / WebSphere patching and upgrades
• Oracle DB patching and upgrades
• OS upgrades and maintenance
• Platform migrations (e.g., VPC → VIC, VPC → OCP)
• Drive initiatives to reduce operational toil through automation, performance tuning, and process optimization to improve system reliability and efficiency.
• Continuously monitor system health (availability, latency, throughput, batch processing) and act on alerts promptly; design and implement new alerting mechanisms where necessary.
• Ensure smooth execution of BOD/EOD batch jobs, proactively resolving job failures and preventing transaction loss. Perform reconciliation checks post-processing to ensure payment integrity.
• Work closely with Ops teams to recover impacted payments due to system or infrastructure failures, ensuring minimal financial and operational impact.
• Manage and execute DR drills(quarterly/annually) in coordination with dependent systems to validate business continuity readiness.
• Support business users with data extraction requests for audit and regulatory purposes, ensuring accuracy and compliance.
• Provide regular updates on production health, incident status, and risk to stakeholders, including management and business users; escalate issues proactively when required.
• Conduct periodic reviews of open issues with stakeholders, ensuring timely closure within SLA commitments.
• Maintain detailed documentation of production incidents, solutions, and known errors; build and contribute to knowledge base repositories.
• Deliver KT sessions for new applications, processes, and team members to ensure smooth onboarding and capability building.
• Liaise with external infrastructure providers (e.g., IBM teams) to resolve issues related to WebSphere, Oracle, and UNIX servers.
• Manage multiple priorities effectively, coordinate deliverables, and adapt quickly to changing business needs while meeting timelines
• Any other ad-hoc duties as assigned by supervisors

Requirement:

• Around 8+ years of experience and above
• Bachelor’s degree in engineering / computer science / information technology or related field.

Interested applicants, please email your resume to Douglas Tan Yu Feng

Email: douglastan@recruitexpress.com.sg

CEI Reg No: R26160004

EA Licence No: 99C4599

Recruit Express Pte Ltd

This internship is designed for fresh graduates or students seeking hands‑on experience in capital markets and business development. As a Business Development Intern, you will work closely with the business development and product team to support client acquisition, market research, and sales initiatives across the region.

You will gain exposure to institutional clients, trading products, and the end‑to‑end business development process. This role is ideal for someone who is curious, driven, and eager to learn how capital markets operate in a real‑world setting.

Key Responsibilities

1. Market Support & Strategic Analysis

• Actively track the HOSE and HNX to identify emerging sectoral trends, volatility patterns, and foreign capital flows.
• Track regulatory update, market structure changes and industry development in Vietnam.
• Prepare report and presentation to support business strategy and decision making.

2. Onshore Broker Liaison & Business Development Support

• Assist the Sales Team with client targeting, segmentation, and follow-ups for Vietnam market clients.
• Technical research from local brokers, translating key insights into concise English briefings for international stakeholders.

3. Product & Exchange Coordination

• Work with product manager on HOSE and HNX products for both equity and derivative markets.
• Assist in monitoring product performance and client usage trends.
• Support product enhancement initiatives and coordinate with internal teams for updates.

4. Administrative & Project Support

• Assist with client onboarding documentation and operational inquiries.
• Support ad‑hoc projects related to the Vietnam market.
• Assist in organizing investor webinars and networking events focused on Equities, and Derivatives.
• Adapt complex financial reports and pitch decks (English & Vietnamese), ensuring financial nuances and industry jargon are technically accurate.

Qualifications & Skills

• Final year student or recent graduate in Finance, Economics, Banking, or a related quantitative field.
• Prior internship experience in a brokerage, fund management, or professional services firm is a significant advantage.
• Ability to communicate and write in English and Vietnamese fluently to engage with counterparties based in Vietnam, and translate financial reports.
• Basic understanding of the Vietnamese financial market structure and trading mechanisms.
• Proficiency in MS Office, AI tools.
• Proactive, resilient, and comfortable with cold outreach and networking.
• Ability to navigate the nuances of Vietnamese business etiquette when dealing with onshore partners.
• Strong attention to detail, especially regarding trade data and regulatory documentation.

Compliance & Operations Analyst — AML / KYC / Regulatory Support

Job PurposeProvide compliance, regulatory and operational support across client/investor onboarding, AML/KYC reviews, regulatory reporting and service‑provider coordination to ensure robust compliance controls and efficient fund operations.

Key Responsibilities : Compliance / AML / KYC / Regulatory Support

• Support client and investor onboarding reviews: collect, review and validate KYC documentation, perform accredited investor checks, and assess source of wealth / source of funds.
• Conduct screening (PEP/sanctions) and follow up on screening alerts and remediation actions.
• Coordinate with external compliance consultants, fund administrators and other third parties on AML/KYC and regulatory matters.
• Maintain compliance registers, onboarding logs, outsourcing registers, periodic review trackers and related documentation.
• Assist in preparation and follow‑up for compliance meetings, internal reviews, audits and regulatory requests.
• Support preparation and responses for MAS surveys and other regulatory/reporting matters; coordinate information gathering and follow‑up with management or external advisers.
• Coordinate updates to policies, procedures, compliance manuals and internal control documents.
• Support review and periodic due diligence of service‑provider arrangements and outsourcing documentation.

Reporting / Operations / Administration

• Support onboarding of banks, brokers, custodians, RMs and external counterparties including account openings, maintenance, authorised signatory updates, trading authorities, LPOAs and SFTP/data‑feed access.
• Act as point of contact between fund administrators and investors for new subscriptions into sub‑funds.
• Assist investor onboarding through administrator processes: coordinate subscription documentation, KYC materials and follow‑up queries.
• Coordinate with investors, administrators and internal stakeholders to ensure subscription and account onboarding tasks are completed timely.
• Liaise with technology vendors and reporting platforms on reporting access, SFTP setup, data feeds and data consolidation.
• Serve as central coordinator among management, clients, administrators, banks, brokers, custodians, auditors, compliance consultants and other service providers.

Required Qualifications & Experience

• Degree in law, finance, business, risk/compliance or related field (or equivalent experience).
• 3+ years’ experience in AML/KYC, compliance, regulatory reporting or fund operations.
• Practical experience with investor KYC, source of funds/wealth assessments, screening tools and regulatory filings (preferably Singapore/MAS experience).

Skills & Competencies

Strong understanding of AML/KYC frameworks, sanctions/PEP screening and regulatory requirements.
High attention to detail and strong documentation skills.
Good stakeholder management and client-facing communication.
Ability to manage multiple tasks, prioritise and follow through.
Proficient in MS Office; familiarity with screening/KYC tools, fund admin systems and SFTP/data feeds advantageous.
Discretion handling confidential information and sound judgement in escalation.
When you apply, youvoluntarily consent to the disclosure, collection and use of your personal datafor employment/recruitment and related purposes in accordance with the TechAalto Privacy Policy, a copy of which is published at Tech Aalto’s website (https://www.techaalto.com/privacy/)
Confidentiality is assured,and only shortlisted candidates will be notified for interviews.
For perm roles.
Tech Aalto Pte Ltd | 24S2130 EA | Pushpanjli Kir | R1657306.

Job Duties:

• Analyze internal and external data to identify trends, assess performance, and support business strategy;
• Translate data insights into clear, actionable recommendations that support execution across product, marketing, and operations;
• Build and maintain dashboards, business reports, and performance metrics to monitor KPIs and key initiatives;
• Design, develop and maintain reporting frameworks, defining reporting cadences and delivering executive-level reports to senior leadership;
• Collaborate with cross-functional teams to define data requirements and support business planning;
• Ensure data integrity and accuracy across all reporting outputs by developing validation processes and partnering with data source/system owners;
• Develop data-driven reports and presentations to communicate key findings and strategic recommendations to senior management and non-technical stakeholders;
• • Provide ad hoc insights and data support for strategic and operational projects;
  

Required Skills and Qualifications

• 7-8 years of professional experience as a Business Analyst or a similar role.
• Demonstrated exposure to or strong interest in corporate real estate, facilities management, or construction.
• Minimum Bachelor’s degree in Business, Project Management, Data Science, Statistics, or a related field.
• Expert proficiency with Business Intelligence (BI) platforms (e.g., Tableau, Cognos) for creating insightful dashboards and automated reports.
• Understanding of construction project lifecycles, facilities maintenance processes, corporate real estate and relevant industry best practices is a significant plus.
  

Interested applicants please send your resume in MS Words format to Joanna.Tan@ambition.com.sg and attn it to Tan Joanna (R1104661).
Short listed candidates will be notified
www.ambition.com.sg
EA Registration Number: R1104661
Data provided is for recruitment purposes only

Successful candidates need to be comfortable with working on weekends, and rotation shifts as and when required.

Key Responsibilities:

• Manage critical production incidents in collaboration with Users and Ops teams, ensuring minimal impact to business operations, especially payment processing. Provide immediate workarounds to avoid delays and ensure service continuity.
• Collaborate with multiple application, interface, and infrastructure teams (onshore/offshore) to triage, track, and resolve production issues across complex environments.
• Debug and analyze application/system failures, perform RCA using structured techniques, and work with development teams to implement permanent fixes while providing interim solutions.
• Track and manage production incidents via tools such as DCon and JIRA, ensuring timely updates, proper escalation, and closure within defined SLAs.
• Actively participate in release cycles, including deployment activities, post-release verification, and health checks to ensure zero disruption to services.
• Lead and support End-of-Life (EOL) upgrades, ensuring successful UAT validation and smooth production deployment of application and infrastructure upgrades.
• Any other ad-hoc duties as assigned by supervisors

Contribute to infra-level activities such as:

• JBoss / WebSphere patching and upgrades
• Oracle DB patching and upgrades
• OS upgrades and maintenance
• Platform migrations (e.g., VPC → VIC, VPC → OCP)
• Drive initiatives to reduce operational toil through automation, performance tuning, and process optimization to improve system reliability and efficiency.
• Continuously monitor system health (availability, latency, throughput, batch processing) and act on alerts promptly; design and implement new alerting mechanisms where necessary.
• Ensure smooth execution of BOD/EOD batch jobs, proactively resolving job failures and preventing transaction loss. Perform reconciliation checks post-processing to ensure payment integrity.
• Work closely with Ops teams to recover impacted payments due to system or infrastructure failures, ensuring minimal financial and operational impact.
• Manage and execute DR drills(quarterly/annually) in coordination with dependent systems to validate business continuity readiness.
• Support business users with data extraction requests for audit and regulatory purposes, ensuring accuracy and compliance.
• Provide regular updates on production health, incident status, and risk to stakeholders, including management and business users; escalate issues proactively when required.
• Conduct periodic reviews of open issues with stakeholders, ensuring timely closure within SLA commitments.
• Maintain detailed documentation of production incidents, solutions, and known errors; build and contribute to knowledge base repositories.
• Deliver KT sessions for new applications, processes, and team members to ensure smooth onboarding and capability building.
• Liaise with external infrastructure providers (e.g., IBM teams) to resolve issues related to WebSphere, Oracle, and UNIX servers.
• Manage multiple priorities effectively, coordinate deliverables, and adapt quickly to changing business needs while meeting timelines
• Any other ad-hoc duties as assigned by supervisors

Requirement:

• Around 8+ years of experience and above
• Bachelor’s degree in engineering / computer science / information technology or related field.

Interested applicants, please email your resume to Douglas Tan Yu Feng

Email: douglastan@recruitexpress.com.sg

CEI Reg No: R26160004

EA Licence No: 99C4599

Recruit Express Pte Ltd

The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities.

Responsibilities:

• Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas

• Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users

• Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement

• Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality

• Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems

• Ensure essential procedures are followed and help define operating standards and processes

• Serve as advisor or coach to new or lower level analysts

• Has the ability to operate with a limited level of direct supervision.

• Can exercise independence of judgement and autonomy.

• Acts as SME to senior stakeholders and /or other team members.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Recommended Qualifications:

• 5-8 years of relevant experience

• Experience in systems analysis and programming of software applications

• Experience in managing and implementing successful projects

• Working knowledge of consulting/project management techniques/methods

• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

Education:

• Bachelor’s degree/University degree or equivalent experience