Total 2,858 Others system analyst job vacancies

• 12 Month Contract with Global MNC
• Prestigious KYC / SOW Remediation Program
• Immediate Start can be Available and Preferred
• Source of Wealth investigation experience within a Banking environment is required.
• Salary to $7,000 per Month

Work you’ll do

Conduct client due diligence during onboarding and periodic reviews, ensuring compliance with AML/KYC obligations.

Validate and verify KYC information through comprehensive research and cross referencing internal and external databases.

Identify and escalate cases involving politically exposed persons and customers with medium to high AML risk.

Perform enhanced due diligence for customers with higher AML risk ratings, addressing complex compliance issues.

Conduct Source of Wealth review in accordance with regulatory and industry standards and advise on assessment and corroboration gaps; perform subsequent uplift to required standards.

Provide support to the Compliance function by handling ad hoc queries, evaluating sanctions alerts, and investigating transaction monitoring alerts for potential fraud.

Document the rationale for escalating or dismissing sanctions and transaction alerts, stay updated on AML regulations, and co-lead a team ensuring quality and efficiency.

Requirements

Undergraduate degree in a relevant field (e.g., accounting, law) and a professional certification is a plus.

5+ years of experience in KYC, SOW, AML, forensic accounting, fraud investigation, or related fields, ideally within consulting, financial, accounting, or legal institutions.

Basic understanding of KYC / AML regulations and money laundering schemes.

Experience providing financial crime consulting to various banking sectors and skills in analyzing, drafting, and presenting reports.

Strong team player with good communication, analytical, and report-writing skills, and a commitment to professional excellence

About the Role

We are seeking an experienced Business Analyst Lead to support strategic initiatives within Corporate & Investment Banking (CIB). The successful candidate will possess deep domain expertise across Transaction Banking, Trade Finance, Lending, Markets, and Financial Markets products, with the ability to drive business and operational transformation initiatives across the end-to-end product lifecycle.

This role requires a highly independent and self-driven individual who can engage stakeholders across front, middle, and back-office functions, identify root causes of business issues, and drive the implementation of operational frameworks and process improvements.

Key Responsibilities

• Lead business analysis activities across Corporate & Investment Banking initiatives.
• Engage stakeholders across Front Office, Middle Office, Operations, Risk, Compliance, Finance, and Technology teams to gather, analyse, and document business requirements.
• Develop a comprehensive understanding of end-to-end CIB product lifecycles, from client onboarding and prospecting through trade execution, settlement, servicing, billing, and reporting.
• Analyse complex business problems, identify root causes, and propose practical solutions to improve operational effectiveness.
• Drive business process improvements, governance frameworks, operating models, and control enhancements.
• Facilitate workshops, stakeholder discussions, and requirement gathering sessions across multiple business functions.
• Produce high-quality business requirements documents, process maps, gap analyses, impact assessments, and functional specifications.
• Support change management activities and ensure successful implementation of business initiatives.
• Collaborate with cross-functional teams to ensure alignment between business objectives and delivery outcomes.
• Act as a trusted advisor to senior stakeholders on CIB business processes and operational best practices.

Required Skills & Experience

• Bachelor's Degree in Business, Finance, Banking, Economics, Information Systems, or a related discipline.
• Minimum 15 years of Business Analysis experience within Corporate & Investment Banking.
• Strong domain expertise across:Transaction BankingTrade FinanceLendingMarkets / Financial MarketsCash ManagementCorporate Banking Operations
• Proven experience working across front-to-back office functions.
• Strong understanding of the complete CIB product lifecycle, including:Client onboarding and prospectingProduct setupTrade executionOperations processingSettlement and servicingBilling and revenue management
• Experience working with CIB platforms and processes, including Client Due Diligence (CDD), KYC, onboarding, and related operational workflows.
• Demonstrated ability to independently investigate issues, identify root causes, and drive resolution.
• Strong stakeholder management and communication skills with experience engaging senior business stakeholders.
• Experience leading operational transformation, process improvement, governance, and framework implementation initiatives.
• Ability to work independently with minimal supervision in a fast-paced banking environment.

Role Overview

We are looking for a proactive and customer-focused IT Support professional to join a dynamic service desk team. This role serves as the primary human escalation channel for end users when automated self-service or virtual agent solutions require additional intervention.

The successful candidate will play a key role in delivering responsive support, maintaining service quality standards, and leveraging AI-assisted tools to enhance resolution efficiency and user experience.

Key Responsibilities

• Provide Level 1 and Level 2 support across multiple communication channels including phone, email, collaboration platforms, and ITSM portals
• Take ownership of tickets escalated from AI-driven support tools and ensure timely resolution
• Troubleshoot issues related to user access, authentication, Microsoft 365 applications, VPN connectivity, endpoint software, and general network access
• Accurately log, categorize, and prioritize incidents and service requests within the ITSM system
• Monitor support queues and proactively manage workload to prevent SLA breaches
• Escalate complex cases to relevant resolver teams, vendors, or onsite support when required
• Utilize AI-assisted capabilities such as automated summaries, knowledge recommendations, and guided workflows
• Maintain detailed documentation and contribute to knowledge base improvements
• Support shift rotations and contingency coverage as operationally required
• Ensure compliance with internal security, audit, and data protection policies

Requirements

• 1–2 years of IT Service Desk experience (3–5+ years for senior level consideration)
• Strong hands-on experience supporting Windows and macOS environments
• Good working knowledge of Microsoft 365, VPN technologies, browsers, and endpoint tools
• Basic understanding of Unix or Linux environments is advantageous
• Familiarity with ServiceNow or similar enterprise ITSM platforms
• Solid understanding of incident and request management processes
• Ability to manage ticket workflows effectively and maintain documentation standards
• Exposure to AI-enabled support tools or chatbot workflows is a plus
• Strong verbal and written communication skills
• Customer-centric approach with strong analytical and troubleshooting capability

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Location: Pasir Panjang

Working Hours: 8.30am to 5pm (Mon - Thurs), 8.30am to 4pm (Fri)

A. Cost Allocation & AP Coordination

• Ensure accurate cost coding for all crew salary components and related expenses.

• Coordinate with Finance (Accounts Payable) to ensure timely and accurate invoice posting.

• Clarify discrepancies between Crewing records and AP postings.

• Maintain accurate documentation for audit purposes and month-end closing.

B. Data Preparation& Cost Analysis

• Perform monthly actual vs budget variance analysis for crew-related costs across vessels.

• Identify cost overruns, abnormal trends and pro-actively flag issues to Fleet Crewing Manager.

• Assist in preparation of crew forecasts and budgets.

• Assist in preparing vessel summary reports for management review.

C. Payroll Processing(backup role)

• Assist the Payroll Officer in generating monthly crew payroll across assigned vessels.

• Verify crew home allotment instructions and payment requests.

• Check reimbursement claims and prepare submissions for processing.

• Ensure all payroll entries comply with SEA contract terms and are correctly entered into CFM.

D. Administrative & Support Responsibilities

• Maintain updated crew payroll files, allotment records and supporting documents.

• Work closely with Crewing Officers, manning agents, and Finance departments for required information.

• Participate in process improvements related to payroll and documentation workflows.

•Perform any additional duties assigned by the Fleet Crewing Manager.

Requirements

• Minimum Diploma or equivalent
• Experience in handling data analyst for department (micro level)
  

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Our client is a well-established international life insurer with over 125 years of presence in Singapore, operating as part of a globally recognised financial services group headquartered in North America. They offer a comprehensive suite of life insurance, health, retirement, and wealth management solutions serving individual, group, and high-net-worth client segments across Singapore.

The organisation is currently in an active phase of operational transformation, having recently invested in building a dedicated AI and automation capability to modernise its underwriting, policy servicing, and back-office operations. This creates a strong environment for SMEs who are keen to contribute to meaningful process re-engineering and system improvement initiatives rather than purely steady-state operations work.

Regulated by MAS, the business maintains a strong compliance and governance culture, and places significant emphasis on service excellence and continuous improvement across all operational functions.

New Business (Insurance Operations Business Analyst)

You will serve as the functional SME for New Business operations, supporting process re-engineering, system enhancements, and change management initiatives to drive operational efficiency across the end-to-end policy onboarding lifecycle.

• Serve as the operational SME for new business workflows spanning e-submission, underwriting support, document verification, risk assessment, and policy issuance across individual and group life products
• Map and design customer journeys across new business platforms and back-end systems; identify process gaps and recommend system enhancements to improve straight-through processing (STP) rates and issuance turnaround
• Gather and validate business requirements from distribution, underwriting, compliance, and IT teams; contribute to BRD sign-off, UAT planning and execution, and post-implementation review
• Support product development initiatives by defining system and process requirements for new product launches, performing impact analysis on existing workflows, and ensuring readiness for production rollout
• Ensure all process and system changes comply with regulatory requirements and internal risk controls; support internal and external audit activities
• Provide training and operational guidance to staff and distribution partners on new business rules, process changes, and system updates

Requirements:

• Minimum 5 years of insurance operations experience with hands-on knowledge of new business and policy issuance processes
• Familiarity with core policy administration systems; strong documentation and stakeholder engagement skills
• Able to onboard in July 2026

Job Responsibilities

1. Business Ownership (Core Requirement)

·       Take end-to-end responsibility for supply chain outcomes (cost, service, risk)

·       Think from a business owner perspective, not just task execution

·       Proactively identify gaps and drive improvements

·       Balance customer needs with operational and cost considerations

2. Problem-Solving & Structured Thinking

·       Breakdown complex supply chain issues into structured components

·       Identify root causes using data and logical thinking

·       Develop practical and scalable solutions

·       Make decisions based on data, not assumptions

3. Gemba & Operational Understanding

·       Understand actual operations through site observation (Gemba mindset)

·       Identify operational bottlenecks and inefficiencies

·       Connect real-world operations with system logic and data

·       Translate operational insights into improvement actions

4. AI & Digital Application Mindset (Critical)

·       Strong interest and passion in applying AI in real operations

·       Practical usage of AI or digital tools (e.g. automation, analytics, AI assistants)

·       Thinkin terms of automation, augmentation, and decision support

·       Curiosity to explore how AI can redesign workflows

5. Business & AI Capability (Core Concept)

·       Operate in both business domain (supply chain operations) and AI/digital application(tools, data, automation)

·       Bridge business requirements with AI capabilities

·       Translate operational problems into structured workflows or use cases

·       Use AI as a core tool to deliver outcomes

6. Communication & Stakeholder Management

·       Engage stakeholders effectively across functions and levels

·       Translate business needs into structured actions

·       Align different stakeholders toward common objectives

·       Communicate clearly in both operational and conceptual discussions

7. Learning Agility & Adaptability

·       Willingness to work in dynamic and evolving environments

·       Ability to learn and apply new tools quickly

·       Openness to change and new ways of working

·       Continuous improvement mindset

Job Requirements

·       8–15years of experience in supply chain operations (planning, logistics,procurement, warehouse, or regional operations)

·       Proven track record in driving operational improvements or transformation initiatives

·       Experience engaging stakeholders across functions and managing customer expectations

·       Demonstrated use of digital tools and/or AI in daily work

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. We regret that only shortlisted candidates will be notified.

EA License No: 01C4394 (PERSOL SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies.You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Overview

We are seeking a Business Analyst with experience in the Food and Beverage domain to support business-critical systems and operational processes across outlets, central kitchens, supply chain, and corporate functions. This role works closely with operations, finance, and IT teams to translate business needs into practical system enhancements that improve efficiency, accuracy, and service delivery.

The ideal candidate understands F&B workflows, is comfortable working in fast-paced operational environments, and can balance requirements analysis with hands-on validation and delivery support.

Key Responsibilities

Business Analysis and Stakeholder Engagement

• Engage F&B operations, finance, and corporate stakeholders to gather and document business requirements
• Analyze end-to-end F&B processes including POS operations, inventory, procurement, sales reporting, and outlet workflows
• Translate business needs into clear functional specifications, user stories, and acceptance criteria

Systems and Operations Support

• Support F&B systems such as POS, inventory management, procurement, or back-office applications
• Work with IT and vendors to analyze issues, assess impact, and support resolution
• Validate system behavior and data accuracy to ensure alignment with operational requirements

Testing and Delivery

• Prepare test scenarios and support SIT and UAT activities
• Coordinate defect tracking, clarification, and resolution with development teams or vendors
• Support deployment readiness and post go-live stabilization for system changes

Documentation and Continuous Improvement

• Maintain clear documentation including process flows, requirements, and operational procedures
• Identify opportunities to streamline operations through system or process improvements
• Support standardization and best practices across outlets and corporate teams

Requirements

Experience and Skills

• Proven experience as a Business Analyst supporting enterprise or operational systems
• Prior exposure to the Food and Beverage, hospitality, retail, or multi-outlet environments
• Strong understanding of F&B operational processes such as sales, inventory, procurement, and reporting
• Experience working with POS or back-office systems is an advantage
• Familiarity with Agile or SDLC delivery methodologies

Professional Competencies

• Strong analytical and problem-solving skills with attention to operational detail
• Ability to communicate effectively with both business users and technical teams
• Comfortable operating in fast-paced, operationally driven environments
• Structured, delivery-focused mindset with strong ownership

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

We are looking for passionate and committed finance professionals who are keen to make an impact as healthcare finance leaders. In this role, you will have the opportunity to cover various spectrum of healthcare finance scope below, which will prepare you in becoming the next healthcare finance leader.

Job Responsibilities

• Institution Budget Planning, Forecasting and Reporting.

a. Prepares Institution’s annual budget and regular forecasts to Group for timely decision making.

b. Prepares financial reports and other financial information on a timely basis to assist management with timely intervention and decision making.

c. Support variance analysis for management review, e.g. actual performance versus budget and forecasts.

• Capital Investment

a. Support the Institution’s digital transformation projects through finance lens review.

b. Evaluate business cases and projects for risks and opportunities.

• Governance

a. Periodic reviews of Institution’s internal processes, systems, policies and procedures and put in recommendations to ensure business risks are minimised.

b. Multi-discipline/departments collaborations and initiatives to drive process improvements and controls.

• Stakeholder Management

c. Engage internal and external stakeholders to build collaborative relationships and ensure alignment with the strategic objectives of the Institution.

Requirement:

• Degree in Accountancy/profession accounting qualifications (e.g. Chartered Accountant) or degree in Business Administration (major in Accountancy or Finance) or equivalent with minimum 2-4 years of related working experience.

• Flexibility in resolving issues and addressing changing priorities.

• Strong team player with high level of integrity, responsibility and trustworthiness.

• Positive mindset for collaboration and strive for continuous improvement and optimization. Having a curious mind to challenge status quo and provide innovative solutions and different perspective.

• Ability to work well independently and able to multi-task.

• Excellent interpersonal, written and strong communication skills with positive, proactive and win-win attributes

• Knowledge in data analytics software, e.g. Tableau, PowerBI, will be advantageous.

If you are interested in exploring this roleor other current openings in the market, kindly email me at ashley.loo@recruitexpress.com.sg with your resume.

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No.199601303W

Responsibilities

• Perform assembly, installation, setup, and commissioning of semiconductor equipment at customer sites.
• Troubleshoot, diagnose, and repair mechanical, electrical, and optical issues to ensure optimal machine performance.
• Execute machine upgrades, calibration, and customer buy-off testing according to technical specifications.
• Provide technical support to customers via on-site service, remote calls, and user training.
• Prepare service reports, maintain documentation, and ensure compliance with safety and operational standards.

Requirements

• Diploma or Degree in Electrical, Electronics, Mechanical, Mechatronics, or related Engineering field.
• Minimum 2-4 years of experience supporting semiconductor equipment, high-precision/automated machine.
• Strong knowledge of semiconductor machines, inspection systems, or vision system.
• Good understanding of machine vision components including cameras, lenses, and optical systems.
• Strong troubleshooting skills with good communication ability and willingness to travel for onsite support.

GMP Technologies (S) Pte Ltd | EA Licence 11C3793 | EA Personnel: Novita Widjaja | Registration No: R22105960

By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by GMP Technologies (S) Pte Ltd and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at GMP Technologies (S) Pte Ltds website and [https://www.e2i.com.sg/pdpa/].

Job Description

• Lead and manage a team of Sub-contractors for all addition and alteration (A&A) work
• Plan, organize, co-ordinate and implement A&A work timely and ensure compliance to all authority and client's requirement
• Liaise with sub-contractor and vendor for quotations and purchase orders
• Evaluate project requirements and generate feasible proposals for work completion
• Liaise with client's appointed officer on all issues related to the A&A and project work
• Preparation and submission of shop drawings, point schedule, materials, write-ups, and other necessary items for approval
• Track and manage project progress and submit progress claims
• Lead, coordinate, and execute testing & commissioning works for A&A works with proper documentation
• Conduct site surveys, attend meetings on-site, evaluate installation progress on-site
• To arrange and provide servicing & maintenance works for active sites

Requirement

• Diploma/Degree in Mechanical Engineering or Electrical Engineering or any related discipline
• At least 1~3 years of working experience in construction or retrofit project in BMS/ACMV/Electrical/ELV
• Good knowledge of Building Services (BMS, ACMV or Electrical or ELV) and project management
• Proactive individual who can work independently
• Good interpersonal and Communication skills
• Able to multi-task and achieve deliverables on schedule
• Able to generate project reports via Word, Excel, Powerpoint

We regret only short listed candidate will be notified.

Key Responsibilities

• Manage and administer enterprise IT infrastructure, including servers, operating systems, middleware, and cloud environments.
• Provide day-to-day operations, monitoring, support, maintenance, and troubleshooting of infrastructure systems.
• Ensure the availability, performance, security, and reliability of mission-critical AFC system infrastructure.
• Perform installation, configuration, upgrading, patching, and maintenance of hardware and software platforms.
• Support infrastructure deployed in both on-premises environments and Government on Commercial Cloud (GCC) platforms.
• Administer and maintain:Red Hat Enterprise Linux (RHEL)Microsoft Windows Server environmentsIBM WebSphere Application Server (WAS)IBM WebSphere MQ / IBM MQ
• Monitor system health, capacity utilization, and performance to proactively identify and resolve issues.
• Develop and maintain automation scripts for system administration and operational efficiency.
• Participate in infrastructure planning, architecture reviews, and technology enhancement initiatives.
• Conduct technical research and development to support continuous innovation and modernization efforts.
• Implement and maintain backup, disaster recovery, and business continuity procedures.
• Ensure compliance with security policies, governance requirements, and operational standards.
• Collaborate with application, network, database, and security teams to resolve complex technical issues.
• Prepare and maintain technical documentation, operational procedures, and system configurations.
• Support infrastructure deployment, migration, and cloud adoption projects.

Qualifications & Requirements

• Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, Data Communications, Engineering, or a related technical discipline.
• Diploma holders with significant relevant experience and technical expertise may also be considered.
• Minimum 3 years of hands-on experience in system administration and infrastructure support.
• Professional certifications in Red Hat Linux and/or Microsoft technologies, including cloud certifications, are preferred.
• Strong experience administering Red Hat Linux and Microsoft Windows Server environments.
• Experience managing middleware platforms such as IBM WebSphere Application Server and IBM MQ.
• Knowledge of system monitoring, performance tuning, patch management, and infrastructure maintenance.
• Experience supporting enterprise-grade production environments.
• Proficiency in Linux shell scripting and automation.
• Strong troubleshooting and root-cause analysis skills.
• Good written and verbal communication skills.
• Ability to work independently and collaboratively within a team environment.
• Willingness to support mission-critical systems and participate in after-hours support when required.

Preferred / Advantageous Skills

• Experience with AWS (Amazon Web Services) and Government on Commercial Cloud (GCC).
• Experience with Infrastructure as Code (IaC) tools such as Terraform.
• Experience with configuration management and automation tools such as Ansible.
• Familiarity with GitLab, CI/CD pipelines, and DevOps practices.
• Knowledge of cloud migration, containerization, and modern infrastructure technologies.
• Experience supporting transportation, payment, or AFC systems.

Role: Senior / DeltaV Programmer - LSMG

Responsibilities

• Responsible for the design and delivery of DeltaV application system on site.
• Participate in the development and implementation of Automation solutions in line with S88 standards for the plant.
• Creates and maintains applications according to technical design and requirements.
• Develop and/or review System Development Life Cycle (SDLC) deliverables, compliant with the site’s standards. Determine the processes and data flow that supports the needs of the project.
• Design & Develop plan for modifications to be made to the system through working with team in development of systems architecture, specifications, controls strategies, sequence of operations through all stages.

Requirements

• Experience in a similar role, ideally in the Pharmaceutical and/or Biotechnology industry.
• Emerson DeltaV DCS system experience and DeltaV Batch experience required
• Experience in the Designing and commissioning of DeltaV DCS project for GMP manufacturing site.
• Technical proficiency on controls systems including familiarity with control panels, networking, panel/field wiring and PLC control systems.
• Through understanding of Batch s88 standards (CM, EM, Phases, Recipes, Units etc)
• Familiarity with GAMP lifecycle and quality management processes employed in the pharmaceutical sector
• Ability to work well in a team environment
• Supervise and conduct system testing Factory Acceptance Test (FAT)
• Excellent computer skills, proficient in the use of the following Microsoft tools: Excel, SharePoint, Word and PowerPoint.
• Excellent communication and customer orientation skills
• Good analytical & problem-solving skills
• Ensure project Automation Strategy is followed.

About Cognizant

Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.

· Master's or Bachelor’s degree in Computer Science/Information Technology/Programming & Systems Analysis/Science (Computer Studies) faculties.

·        Minimum 5 years of experience as a Calypso business analyst on Calypso back office.

· Experience with Calypso versions v14 to v17.

·        In-depth knowledge of Static Data, Workflows, scheduled tasks, Confirmations, settlements, messages / Swift messages, Positions, Accounting, corporate actions, filters, and reporting Framwork, Reconciliation features.

· Understanding of financial assets (repos, bonds, SLB, issuances) and trade lifecycle.

· Experience with regulatory reporting HRF, NORIA, MMSR.

· Experience in interfacing Calypso with external systems.

· Hands-on experience in implementation projects.

·        AGILE track record.

· Experience in implementing NR scenarios.

Job Responsibilities

• Maintain and update payment-related websites.
• Upload documents, notices, and materials to payment websites when requested.
• Draft website content for approval by management/officers.
• Review and reconcile monthly SWIFT invoices against company records.
• Prepare and present invoice reconciliation reports.
• Monitor outstanding tasks and send reminders to relevant departments.
• Review membership categories of MEPS+ participants to ensure correct annual fee billing.
• Obtain banking license information from internal systems.
• Compare participant license types with MEPS+ membership categories.
• Prepare and submit reconciliation findings through the document management workflow system (DMS).
• Support day-to-day operational and administrative activities related to payment systems.

Requirements

• Degree in Business, Finance, Banking, Information Systems, or related fields.
• Strong attention to detail and accuracy in reviewing and reconciling data.
• Ability to prepare reports and present findings clearly.
• Proficient in Microsoft Office applications, especially Excel.
• Good written communication skills for drafting website content and reports.
• Experience in payment systems, banking operations, SWIFT, or financial services is an advantage.
• Familiarity with data reconciliation, invoice review, and workflow management systems is preferred.

• Elicit and document business requirements through stakeholder interviews, workshops, and analysis of existing specifications.
• Translate business needs into functional and non-functional specifications, user stories, or models like UML/BPMN for developers.
• Support solution design, testing (including UAT), and implementation by validating requirements against predefined scope.
• Manage changes to requirements throughout the project lifecycle, rigorously evaluating impacts on tender specifications before approval.
• Manage stakeholders actively to align expectations, specify requirements within the solution platform's capabilities, communicate progress, and prevent deviations from the tender-defined scope, minimizing scope creep.

Requirements:

• Must have experience in requirements engineering for Microsoft Dynamics CRM or similar.
• Must have more than 2 years of experience as a Business Analyst in IT/software projects, including requirement gathering and stakeholder management.
• Preferred: IIBA certifications (ECBA, CCBA, CBAP, or PMI-PBA).
• Preferred: Working experience in Government of Singapore projects.
• Preferred: Experience with data visualization tools (Power BI, Tableau) and scripting (Python/R).
• Preferred: Proficiency in technical skills like SQL, Excel, BPMN/UML modelling, and SDLC methodologies (Agile/Waterfall).