Total 16,419 service engineer job vacancies

Job Description

• Industry/ Organization Type: Freight Forwarding, Packing and Crating Services
• Position Title: Customer Service Executive (Freight Forwarding)
• Working Location: Loyang
• Working Hours: 5 Days (Monday – Friday, 8:30 AM – 5:30 PM / 9:00 AM – 6:00 PM)
• Salary Package: Basic Salary + PB + VB+ AWS + Medical Benefits
• Duration: Permanent Role

Key Responsibilities

• Deliver high service standards, support customer satisfaction, and identify opportunities.
• Maintain service quality through standard procedures.
• Respond to customer enquiries on quotations and operations promptly and accurately.
• Handle enquiries, prepare quotations, and manage shipment arrangements, including cross-trade.
• Coordinate with customers and overseas agents on shipment activities.
• Understand import and export processes.
• Ensure timely completion of all documentation.
• Support sales and marketing activities when required.
• Manage customer issues and prevent recurrence.
• Maintain accurate data and reports.
• Perform ad-hoc duties as assigned

APPLY NOW!!!

• At least 2 years of relevant working experience.
• Positive attitude with a customer-focused approach.
• Able to work in a fast-paced environment.
• Basic knowledge of sea and air shipment procedures is preferred.
• Good communication skills and able to work well in a team.
• Able to work independently with minimal supervision.
• Willing to work additional hours when required.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #84486 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Profile Summary:

In this role you are required to deliver exceptional customer service through email. You will manage daily email communications, resolve feedback, and collaborate across departments to provide timely and effective solutions.

You must be interested to participate in the various email resolution techniques such as making outbound call to internal or external customer and be proactive to provide ideas as to how we can match our email resolution with the constant development in digital/communication media.

Job Description:

• Handle customer and distribution email correspondence with quality and timeliness.

• Meet SLA targets.

• Collaborate with business units to provide one-stop solutions.

• Support administrative tasks related to email communications.

• Work with manager in emails reduction initiatives and participate in process improvement efforts.

Who we are looking for:

Competencies & Personal Traits:

• Strong command of the English (spoken and written) and attentive to details

• Strong organizational and time management skills.

• Analytical and self-motivated

• Resourceful and resilient

• Effective in problem solving

• Fast learner with ability to adapt to evolving digital tools

Working Experience:

• 1–2 years of experience in a similar role.

• Knowledge in Lifeasia, CRM and communication tools is an advantage

• Knowledge in financial or insurance products is an advantage

Education

• Degree holder/ Diploma holder in any discipline

Join a role where your work directly shapes the nation’s future. As a Field interviewer, you’ll contribute to dataset collection which involved in critical infrastructure, land development, and planning projects that impact communities every day. Enjoy stable career growth, opportunities to work with advanced geospatial technologies, and the satisfaction of serving the public good. Step into a position where your expertise makes a lasting difference.

• Contract Duration: till end Dec 26 (Renewable - Long Term!)
  Working Days & Hours: Mon - Fri, 10am - 7pm

Key Responsibilities:

• Assist respondents in completing surveys online or through manual collection methods.

• Accurately enter collected data into the system and ensure data integrity.

• Conduct field visits for respondents who cannot be reached via phone.

• Update call outcomes and survey progress daily using assigned tools (e.g., Excel).

• Collaborate with team members to achieve survey completion targets.

• Handle respondent objections professionally and encourage participation.

• Prepare accurate daily reports on productivity and survey completion.

• Review and correct (“clean”) survey data flagged for errors or ambiguities.

• Maintain detailed case notes for each respondent to support follow-up actions.

• Adhere to Standard Operating Procedures (SOP) and provide valid reasons for any deviations.

• Meet established Key Performance Indicators (KPIs).

Requirements:

• Minimum Diploma qualification in Business, Marketing, or related field.

• Strong communication and interpersonal skills.

• Ability to work independently and manage time effectively.

• Proficiency in MS Office (Excel, Word) and basic data entry tools.

• Availability to work on weekends as required by project schedules.

• High attention to detail and ability to maintain confidentiality.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOL job application platform - GO.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Duties

• Attend to customer inquiries and provide excellent customer service experience
• Perform cash and credit card transactions using Point of Sales (POS) and Baggage Storage System (BSS) for baggage storage and other services
• Perform opening and closing settlement for POS and BSS for daily cash reconciliation
• Perform bag wrapping service and upselling of baggage services or products
• Perform acceptance and issuance of baggage deposits according to Standard Operating Procedure (SOP)
• Conduct bag search in accordance to SOP and ensure compliance to security standards dictated by the management and Airport police
• Responsible for store cleanliness and image
• Any other duties as assigned by management

Job Specifications (Qualifications/Experiences):

• Familiarity with POS system will be on an added advantage
• Good interpersonal and communication skills
• Team player
• Ability to converse in basic English
• Able to obtain an Airport Pass (Airside).
• Able to carry up to 25kg luggage

*Singaporean Only*

*6 days work week*

*Fixed shift
Night: 10.45pm - 7.05am

Position Levels

• Service Attendant/Crew – Food & beverage service operations
• Captain (Senior Level) – Team leadership and service supervision

Salary: SGD 2,200 – 3,600 basic (commensurate with experience) + sign-on bonus (up to 2 months) + Variable Bonus + Other incentives

Key Responsibilities

• Welcome and attend to guests with professionalism and warmth
• Manage reservations, seating arrangements, and guest flow
• Take orders accurately and ensure timely food & beverage service
• Maintain high service standards and ensure guest satisfaction
• Handle guest feedback and resolve issues promptly
• Support daily restaurant operations, including setup and cleanliness
• (For senior roles) Supervise service team and ensure smooth operations

Requirements

• Entry-level candidates are welcome (training provided)
• Relevant F&B or hospitality experience is an advantage (for Captain level)
• Able to work rotating shifts, weekends, and public holidays
• Alternate 5/6 working days per week
• Singaporeans only
• Open to Non-Halal restaurants

What We Offer

Customer Service

5 days, 9am- 5.30pm

Address:  (Fort Canning)

Salary: $3200 -$3500

Job scope: 

• Respond promptly and professionally to client inquiries, ensuring high service standards.
• Liaise with overseas offices and agents to coordinate quotations, bookings and shipment execution.
• Handle import/export enquiries and bookings across sea, air and land transport modes.
• Activate shipments based on confirmed selling rates and cost structures.
• Collaborate closely with sales personnel to ensure smooth handover and operational follow through.
• Source and maintain competitive rates from hauliers, shipping lines, co -loaders, overseas agents and subcontractors.
• Monitor sales performance and contribute to forecasting and pipeline tracking.
• Develop and maintain strong, long-term relationships with customers and vendors.
• Establish and manage client-specific standing orders or SOPs for recurring shipments.
• Working closely with internal departments (Sales, Operations, Finance) and external partners to ensure seamless execution.
• Check and verify incoming job-related invoices before submission to the Finance Department.
• Uphold all company policies including compliance, regulatory requirements, HSSE&Q standards, and Code of Business Conduct.
• Stay informed on industry trends, freight regulations, and market developments.
• Participate in training and development programs to enhance product knowledge and sales skills.
• Propose and implement process improvements to boost operational efficiency and customer

Requirements:

• At least 3 years of relevant experience in the freight forwarding industry
• Very good proficiency with Microsoft Office Tools (Word, Excel etc.)