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Swis Resources Sdn Bhd

Project Engineer (Electrical) / 專案工程師（電氣）

Contract

Petaling Jaya, Selangor

Business Management / Project / Planning

2 weeks ago

Quick Apply

RFI CONTROL ENGINEERING SDN. BHD

Project Engineer (PLC Programmer)

Full-time

Puchong, Selangor

Engineering

3 weeks ago

Quick Apply

Taner Industrial Technology (M) Sdn Bhd

Project Engineer / 專案工程師

Full-time

Seri Kembangan, Selangor

Engineering

2 weeks ago

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System Mechatronic Cakrabuana Sdn Bhd

Sales Executive / Sales Engineer (Industrial Automation)

Full-time

Penang, Penang

Sales / Marketing

2 weeks ago

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AMP Corporation (M) Sdn Bhd

Protege - Engineer / 門徒 - 工程師

Contract

Shah Alam, Selangor

Engineering

2 weeks ago

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Persol APAC

Operation & Maintenance Service Engineer / 營運維護服務工程師

Full-time

Kuala Lumpur, Federal Territory of...

Engineering

3 weeks ago

職位描述

職責

重大故障支援與審查 – 在 1 小時內回應嚴重程度 1/2 的事件，將案例記錄到華為 TAC，主導故障排除，並進行事後故障審查。
營運分析 – 提供涵蓋雲端資源容量、平台運作狀況、警報分析和最佳化建議的月度報告。
風險檢查 – 每季度執行深入的健康檢查（運行時狀態、容量、配置、警告、版本和許可證管理），並提供糾正指導。
基礎及進階雲端服務版本升級 – 主導雲端平台和 gPaaS/AI DaaS 服務的升級方案設計、升級前檢查、實施、驗證和回溯。
問題與風險管理 – 分析問題趨勢，追蹤未解決的升級問題，並主動識別並緩解平台穩定性風險。
資源與能力管理－分析資源使用情況，並提供規模化或重建建議。
變更實施 – 實施配置變更（包括根據需要提供每週最多 8 小時的非工作時間支援），獲得客戶授權，並在需要時執行回溯。
緊急復原和故障排除 – 協助 TAC 進行緊急故障復原、常見問題解決和快速服務復原。
例行產品故障偵測與監控 – 執行例行產品檢查，透過 ManageOne/eSight 監控警報，並確保平台運作狀況良好

職位要求：

電腦科學工程或相關專業的學士/碩士學位，擁有 3 年以上的維運經驗，包括雲端平台（公有雲/私有雲）或一般 IT（網路、作業系統、資料庫、中介軟體、基本 IT 元件）的實際操作經驗。
熟悉 HCS 部署、租戶維運流程（備份管理、資源檢查、需求管理、風險管理、資產管理、費用分析、監控和警報）。
具備紮實的資料通訊原理基礎知識；熟悉 TCP/IP、標準 IP 網路和混合雲網路；能夠獨立解決基本的資料通訊問題；精通實體網路技術和架構。
具備強大的能力，能夠辨識和界定雲端問題，主導問題解決，並推動後端改善。
優秀的客戶服務意識和溝通技巧；能夠與跨國團隊合作
注重細節和強大的執行能力

優先資質：

具備維護或優化大型資料中心網路服務的經驗。
具備SDN部署和維護經驗。
熟悉混沌工程、故障演練、壓力測試和架構最佳化。
具備跨國團隊管理經驗（至少 2 年）。

申請連結：https://jobs.persolmalaysia.com/detail/39051?apply_id=39051&utm_source=jobstore&utm_medium=sponsored

聯絡信箱：jiahui.ang@persolapac.com

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SUN POWER INDUSTRIES SDN BHD

CUSTOMER SERVICE REPRESENTATIVE

Full-time

Simpang Ampat, Penang

Customer Service

3 weeks ago

Quick Apply

SL Engineering Sdn Bhd

PROJECT ENGINEER (ACMV / CWSP) / 專案工程師（空調通風/冷水系統）

Contract

Kajang, Selangor

Engineering

1 week ago

Quick Apply

ERS SYSTEMS (M) SDN BHD

Customer Service & Admin (Salary up to RM 4500)

Full-time

Subang Jaya, Selangor

Administrative / Clerical

3 weeks ago

Quick Apply

Persol APAC

Operation & Maintenance Service Engineer

Full-time

Kuala Lumpur, Federal Territory of...

Engineering

4 weeks ago

Job Description

Responsibilities

Major Fault Support & Review – Respond to Severity 1/2 incidents within 1 hour, log cases to Huawei TAC, lead troubleshooting, and conduct post event fault reviews.
Operational Analysis – Deliver monthly reports covering cloud resource capacity, platform health, alarm analysis, and optimization recommendations.
Risk Check – Perform quarterly in depth health checks (runtime status, capacity, configuration, warnings, version & license management) and provide rectification guidance.
Basic & Advanced Cloud Service Version Upgrade – Lead upgrade solution design, pre upgrade checks, implementation, verification, and rollback for cloud platform and gPaaS/AI DaaS services
Issue & Risk Management – Analyse issue trends, track unresolved escalated issues, and proactively identify and mitigate platform stability risks.
Resource & Capacity Management – Analyse resource usage and provide scaling or reconstruction recommendations.
Change Implementation – Implement configuration changes (including after hours support up to 8 hours/week as needed), obtain customer authorization, and perform rollback if required.
Urgent Recovery & Troubleshooting – Assist TAC in emergency fault recovery, common issue resolution, and rapid service restoration.
Routine PMI & Monitoring – Perform routine product inspections, monitor alarms via ManageOne/eSight, and ensure platform health

Job Requirements:

Bachelor/Master of computer science engineering or related majors, with over 3 years O&M experience, including hands on work with cloud platforms (public/private cloud) or general IT (networks, OS, databases, middleware, basic IT components).
Familiar with HCS deployment, tenant O&M processes (backup management, resource inspection, requirement management, risk management, asset management, expense analysis, monitoring & alarming.
Strong foundational knowledge of datacom principles; familiar with TCP/IP, standard IP networking, and hybrid cloud networking; able to independently resolve basic datacom issues; proficient in physical network technologies and architectures.
Strong capability to identify and demarcate cloud problems, lead problem closure, and drive backend improvements.
Excellent customer service awareness and communication skills; able to work with multinational teams
Attention to detail and strong execution capabilities

Preferred Qualifications:

Experience maintaining or optimising large scale data centre network services.
Experience with SDN delivery and maintenance.
Familiarity with chaos engineering, fault drills, stress tests, and architecture optimisation.
Experience in multinational team management (at least 2 years).

Apply Link: https://jobs.persolmalaysia.com/detail/39051?apply_id=39051&utm_source=jobstore&utm_medium=sponsored

Contact Email: jiahui.ang@persolapac.com