Total 11 Contract senior manager job vacancies

The Senior Executive (Credit Control) is responsible for overseeing and executing credit management functions to ensure timely collection of rental and related receivables at Mayang Mall, Kuala Terengganu. This role is critical in minimizing credit risk exposure, improving cash flow and maintaining healthy tenant account status. Key focus areas include effective monitoring of accounts receivable, proactive follow-up on outstanding payments, accurate reporting and strict adherence to the company's credit control policies and procedures. The role supports the Finance Department in ensuring financial accuracy and operational efficiency.

Perks & Benefits

• Flexible working hours
• Medical insurance
• Personal leave

The Senior Executive, Leasing is responsible for executing the mall's leasing strategy, maintaining high occupancy levels, sourcing and securing suitable tenants, managing tenant relationships, and supporting the overall commercial performance of the shopping centre. The role will work closely with the Centre Manager to strengthen the tenant mix, enhance shopper experience, and maximize rental revenue.

Key Responsibilities

1. Leasing & Business Development

. Identify, source, and secure new tenants in line with the approved tenant mix strategy.

. Conduct market research and prospecting activities to generate leasing leads.

. Prepare and present leasing proposals to prospective tenants.

. Negotiate rental rates, lease terms, fit-out requirements, and commercial conditions within approved authority limits.

. Conduct site inspections and mall presentations with potential tenants.

. Maintain a database of prospective tenants, retailers, franchises, and local entrepreneurs.

. Build and maintain strong relationships with retail brands, agents, brokers, and property consultants.

2. Tenant Mix Planning

. Assist in developing and implementing the mall's tenant mix strategy.

. Identify trade categories that are underrepresented and propose suitable tenants.

. Monitor market trends, retail concepts, and consumer preferences.

. Recommend tenancy changes to improve footfall, dwell time, and revenue performance.

. Support the repositioning of vacant areas and underperforming zones.

3. Lease Administration

. Coordinate the preparation of Letters of Offer (LOO), Tenancy Agreements (TA), renewal letters, and related leasing documentation.

. Ensure all leasing documents are properly executed and filed.

. Monitor lease expiry dates and initiate renewal discussions in a timely manner.

. Maintain accurate leasing records and tenancy databases.

. Track key leasing metrics including occupancy, lease expiries, renewals, and rental income.

4. Tenant Relationship Management

. Serve as a key point of contact for tenants regarding leasing-related matters.

. Conduct regular engagement sessions with tenants to understand business performance and operational challenges.

. Address tenant concerns and coordinate solutions with relevant departments.

. Foster positive landlord-tenant relationships to improve retention rates.

Monitor tenant compliance with tenancy terms and mall regulations.

5. Retail Performance Monitoring

. Monitor tenant sales performance and occupancy costs.

. Analyze sales reports and identify opportunities to improve tenant performance.

. Recommend tenancy restructuring, relocation, or replacement where necessary.

. Prepare leasing performance reports and presentations for Management.

6. Marketing & Promotional Collaboration

. Work closely with the Marketing team to support mall campaigns and events.

. Identify opportunities for promotional partnerships with tenants.

. Coordinate leasing opportunities for temporary tenants, kiosks, roadshows, and pop-up stores.

Assist in attracting event partners and experiential concepts that drive footfall.

7. Budgeting & Reporting

Assist in preparing annual leasing budgets and revenue forecasts.

Monitor leasing income against approved budgets.

Prepare weekly and monthly leasing reports covering:

Occupancy rates

Vacancy status

Leasing pipeline

New leases secured

Renewals

Rental revenue performance

Employment is under PHB Property Ventures Berhad, a subsidiary company to Pelaburan Hartanah Berhad

Perks & Benefits

• Flexible working hours
• Medical insurance
• Personal leave

高級信貸主管負責監督執行信貸管理職能，以確保瓜拉登嘉樓瑪揚購物中心及時收回租金及相關應收款項。該職位對於最大限度地降低信貸風險敞口、改善現金流和維護良好的租戶帳戶狀況至關重要。主要職責包括有效監控應收帳款、主動跟進未付款項、準確報告以及嚴格遵守公司信貸控制政策和程序。該職位協助財務部門確保財務準確性和營運效率。

福利待遇

• 彈性的工作時間
• 醫療保險
• 個人休假

租賃高級主管負責執行購物中心的租賃策略，維持高入住率，尋找並吸引合適的租戶，維護租戶關係，並支持購物中心的整體商業表現。此職位將與中心經理緊密合作，優化租戶組合，提升顧客購物體驗，並實現租金收益最大化。

主要職責

1. 租賃及業務拓展

根據已批准的租戶組合策略，尋找、尋找並吸引新租戶。

進行市場調查和客戶開發活動，以獲取租賃線索。

準備並向潛在租戶提交租賃方案。

在授權範圍內，協商租金、租賃條款、裝修要求和商業條件。

. 對潛在租戶進行現場考察和商場推介。

維護潛在租戶、零售商、加盟商和本地企業家的資料庫。

與零售品牌、代理商、經紀人和房地產顧問建立並維護牢固的關係。

2. 租戶組合規劃

協助制定和實施商場的租戶組合策略。

找出代表性不足的行業類別，並推薦合適的租戶。

. 監控市場趨勢、零售理念和消費者偏好。

建議進行租戶變更，以提高客流量、停留時間和收入表現。

支援對空置區域和表現不佳區域進行重新定位。

3. 租賃管理

協調準備要約函（LOO）、租賃協議（TA）、續約函及相關租賃文件。

確保所有租賃文件均已妥善簽署並存檔。

密切注意租賃到期日，並及時啟動續租談判。

維護準確的租賃記錄和租戶資料庫。

追蹤關鍵租賃指標，包括入住率、租賃到期日、續租狀況和租金收入。

4. 租戶關係管理

. 作為租戶在租賃相關事宜上的主要聯絡人。

定期與租戶進行溝通交流，了解其業務表現和營運挑戰。

解決租戶提出的問題，並與相關部門協調解決方案。

. 促進房東與房客之間的良好關係，以提高續租率。

監督租戶遵守租賃條款和商場規章制度的情況。

5. 零售績效監控

監控租戶的銷售業績和占用成本。

分析銷售報告，找出提高租戶績效的機會。

必要時建議進行租賃結構調整、搬遷或更換。

. 準備租賃業績報告和演示文稿，提交給管理層。

6. 行銷與推廣合作

與行銷團隊緊密合作，支持商場的推廣活動和專案。

尋找與租戶進行促銷合作的機會。

協調臨時租戶、售貨亭、路演和快閃店的租賃機會。

協助吸引活動夥伴和能增加客流量的體驗式概念。

7. 預算與報告

協助編制年度租賃預算和收入預測。

監控租賃收入與已核准預算的比較。

準備每周和每月的租賃報告，內容包括：

入住率

空缺狀態

租賃管道

已簽訂新租約

續約

租賃收入表現

受僱於 PHB Property Ventures Berhad，該公司是 Pelaburan Hartanah Berhad 的子公司

福利待遇

• 彈性的工作時間
• 醫療保險
• 個人休假

Job Summary

The Senior Executive role will be responsible for providing operational and planning support in the development and implementation of strategic activities and performance tracking of the implemented plans throughout the timeline. This role involves a change agent organization-wide to enable an efficient working environment.

Duties & Responsibilities

Strategy Development and Implementation

• To support the Chief Operating Officer’s strategic direction in planning and implementation of strategic activities.
• Assist in the formulation of the organization’s strategy and ensure alignment with the ministry’s strategic objectives.
• Facilitate workshops/dialogues with stakeholders involved in the strategic activities and implementation of the management framework.
• Liaise with stakeholders (internal/external) to facilitate the strategy development and implementation of the activities involved.

Performance Tracking and Review

• Develop and inform the performance tracking mechanism to related stakeholders.
• Perform periodic reviews of KPI and to ensure that the activities match the strategic objectives.
• Prepare progress report/dashboard for review of performance analysis.

Risk Assessment and Change Management

• Identify potential risks and report the findings to related stakeholders.
• Promote collaboration between key departments on the change activities.
• Communicate change implementation in accordance with strategic planning.

Business Improvement

• Plan business improvement activities to increase the efficiency of the processes.
• Support the implementation of best practices for the organization.
• Develop templates, tools, and guidelines for the organization.

Special Project

• To provide support to the Manager in Project Management/Strategy to oversee specific tasks and sub-projects, driving innovation, efficiency, and successful projects, streamlining processes, fostering collaboration, and ensuring projects align with strategic objectives.

To undertake any other operational duties assigned by the Manager.

Qualifications & Competencies

• Bachelor’s Degree in Public Administration, Economics, Business Administration, Project Management, Information Technology, Accounting, or a related field.
• At least 2-3 years of experience in project-related activities, progressively responsible experience in financial reporting structures, analytical review techniques, or performance management implementation, strategic planning, or any equivalent combination of related training and experience.
• High proficiency in project management, budget management, data analysis, and stakeholder management.
• Advanced knowledge in Excel, PowerPoint, and basic knowledge in Power BI, PowerApps, etc. will be a bonus.
• Ready to learn and adopt new tools (e.g., Power BI, Power Apps, Power Automate, SharePoint, etc.).
• Excellent in organisational and time management skills.

Perks & Benefits

• Regular team activities
• Medical insurance
• Paid training and development

JOB SUMMARY:

We are seeking a dynamic and visionary General Manager (Business Transformation) to lead and drive strategic transformation initiatives across the Hotel Seri Malaysia network. This role is responsible for enhancing operational efficiency, accelerating digital transformation, and delivering sustainable business growth.

JOB RESPONSIBILITIES:

• Lead the development and execution of business transformation strategies aligned with organizational goals.
• Identify gaps in current processes and implement improvement initiatives to enhance efficiency and productivity.
• Drive digital transformation, innovation, and automation across hotel operations.
• Oversee change management initiatives to ensure smooth adoption of new systems and processes.
• Collaborate with key stakeholders to align transformation efforts with business priorities.
• Monitor and evaluate performance metrics to ensure successful implementation of transformation initiatives.
• Provide strategic insights and recommendations to senior management on business performance and opportunities.
• Lead cross-functional teams in delivering transformation projects within scope, timeline, and budget.
• Drive cost optimization initiatives while maintaining service quality and operational standards.  

JOB REQUIREMENTS:

• Bachelor’s Degree in Business Administration, Management, Finance, or related field (Master’s Degree is an added advantage).
• Minimum 10–15 years of working experience, with at least 5–8 years in senior leadership roles.
• Proven experience in business transformation, change management, or process improvement initiatives.
• Strong analytical thinking and problem-solving skills.
• Excellent leadership and stakeholder management capabilities.
• Strong communication and presentation skills.
• Experience in hospitality industry is an added advantage.
• Results-driven with strong focus on performance improvement and cost efficiency.

PREFERRED ATTRIBUTES:

• Experience managing large-scale transformation or turnaround projects
• Exposure to digitalization, automation, or system implementation
• Strong strategic planning and execution capability

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Medical insurance
• Dental insurance
• Paid training and development
• 12 rooms per night
• Staff Meal
• Telephone

工作概述：

我們正在尋找一位經驗豐富、業績卓越的高階主管（飯店營運），負責全面監督和領導馬來西亞斯里酒店集團旗下所有飯店的營運。該職位的主要職責是提升營運效率、提高賓客滿意度並實現既定的收入目標。

工作職責：

• 根據組織架構，監督和管理酒店的所有營運職能。
• 分析飯店業績、市場趨勢和競爭格局，以推動策略決策。
• 確保完全遵守飯店營運控制、標準作業程序、政策、流程和服務標準。
• 領導和管理關鍵物業事務，包括資本項目、翻新和客戶服務計劃。
• 負責客戶體驗管理和推動有效的服務補救流程。
• 編制、提交並確保實現酒店的年度營運預算、行銷和銷售計劃以及資本預算。
• 透過實現並超越收入目標和客戶滿意度基準，提高整體獲利能力。
• 培訓、監督和指導員工，確保員工士氣高昂、績效優異並遵守公司政策。進行績效考核，營造積極有效率的工作環境。
• 提供策略領導和營運指導，以最大限度地提高業務績效和投資回報率。
• 監控並提升馬來西亞酒店集團旗下所有酒店的表現。
• 透過輔導、指導和人才培養，創造追求卓越的文化。
• 以高度的知名度和專業精神代表酒店與內部和外部利益相關者溝通。
• 能夠實現或超過馬來西亞酒店集團旗下酒店網絡每年至少 6,000 萬令吉的收入目標。

工作要求：

• 酒店管理、工商管理或相關領域的學士學位或高級文憑。
• 至少15年酒店業經驗，其中至少7年擔任高階管理職務。
• 在提升飯店業績和實現卓越營運方面擁有良好的業績記錄。
• 具備較強的領導能力、人際溝通能力及團隊管理能力。
• 優秀的口頭和書面溝通能力。
• 具備敏銳的商業頭腦，注重收入成長和成本優化。
• 具備飯店營運和財務管理的經驗。
• 對行業趨勢有深入了解，並致力於提供卓越的賓客體驗。

優先屬性：

• 擁有管理多家飯店物業的經驗
• 接觸過業務轉型或轉虧為盈策略
• 較強的分析與決策能力

福利待遇

• 津貼（旅費、交通費等）
• 附近公共交通
• 中心位置
• 彈性的工作時間
• 醫療保險
• 開放文化
• 個人發展機會
• 牙科保險
• 有薪培訓和發展

Key Accountabilities:

• Oversee and manage a team of SME (Executive, Specialist and Tester) to ensure projects deliverables within the team is achieved.
• Ensure effectiveness and efficiency of every member in the team and high quality performance from team members.
• Manages overall resource plan for the team, develop and manage to deliver department business results.
• Provides technical guidance to team members and build better career prospect and advancement for subordinates by giving exposure in areas other than the designated roles & responsibilities. 
• Delivery of business requirement on agreed business requirement and ensure users at the respective areas agree on the guideline.
• Ensure personal development for self / staffs improvement and build positive working relationships within the team.
• Performs miscellaneous job-related duties and projects as assigned by superior.
• Leads and manage a group of business analyst in User Acceptance Testing (UAT) and Operation readiness test (ORT) planning and execution.
• Deliverables are achieved within the timeline set.
• Having right people at the right places and maximized resource effectiveness and efficiency.
• All tasks are completed within agreed upon time frame, resources well allocated for each project.
• Staff are multi-task, empowered to play different roles and responsibilities and able to make prudent decisions.
• Project milestones and objectives achieved within project timeline.
• Attend training courses and organizes team events
• Assignments / tasks are completed on time with quality delivery.
• UAT and Operation Readiness Test (ORT) are completed and test results signed off based on business requirements. Ensure system has been successfully deployed in production environment.

Qualification and Experience:

• 7-8 years experience in Life Insurance Industry with basic operational knowledge in operations.
• Knowledge of Takaful model, products and familiarity with Day 2 modules with experienced in handling projects will be an added advantage.
• Experience in comparative analysis, managing/lead business analyst and operations with a successful track record of working dynamic project teams, establishing priorities and meeting department expectation.
• Able to Interprets customer needs, assesses requirements and identifies solutions to non-standard request independently.
• Competent in Microsoft Office application (Excel, VBA, Word, Power Point) and any other programming language
• Good communication skill
• Good command in English & Bahasa Malaysia
• Good analytical and problem solving skills
• Able to work under pressure and deliver within tight deadlines.
• Driven by high desire to acquire knowledge and to deliver results

Perks & Benefits

• Nearby public transport
• Central location
• Open culture

工作概述：

我們正在尋找一位充滿活力、富有遠見的總經理（業務轉型方向），負責領導和推動馬來西亞斯里酒店集團的策略轉型計劃。該職位的主要職責是提升營運效率、加速數位轉型並實現可持續的業務成長。

工作職責：

• 領導制定和執行與組織目標一致的業務轉型策略。
• 找出目前流程中的不足之處，並實施改進措施以提高效率和生產力。
• 推動酒店營運的數位轉型、創新和自動化。
• 監督變革管理舉措，確保新系統和流程順利採用。
• 與關鍵利害關係人合作，使轉型工作與業務重點保持一致。
• 監控和評估績效指標，以確保轉型計畫的成功實施。
• 為高階管理人員提供有關業務績效和機會的策略見解和建議。
• 領導跨職能團隊，在範圍、時間表和預算內交付轉型專案。
• 在維持服務品質和營運標準的前提下，推動成本優化措施。

工作要求：

• 工商管理、管理、金融或相關領域的學士學位（碩士學位更佳）。
• 至少10-15年工作經驗，其中至少5-8年擔任高階領導職務。
• 在業務轉型、變革管理或流程改善方面擁有豐富的經驗。
• 較強的分析思考和解決問題的能力。
• 卓越的領導能力和利害關係人管理能力。
• 優秀的溝通和表達能力。
• 有飯店業經驗者優先考慮。
• 結果導向，高度重視績效提升與成本效益。

優先屬性：

• 具備管理大型轉型或轉虧為盈專案的經驗
• 接觸過數位化、自動化或系統實施
• 強大的策略規劃與執行能力

福利待遇

• 津貼（旅費、交通費等）
• 附近公共交通
• 中心位置
• 彈性的工作時間
• 醫療保險
• 牙科保險
• 有薪培訓和發展
• 每晚12間客房
• 員工餐
• 電話

JOB SUMMARY:

We are seeking a highly experienced and results-driven Senior Manager (Hotel Operations) to oversee and lead the overall operations across the Hotel Seri Malaysia network. This role is responsible for driving operational excellence, enhancing guest satisfaction, and achieving targeted revenue performance.

JOB RESPONSIBILITIES:

• Oversee and manage all hotel operational functions in accordance with the organizational structure.
• Analyse hotel performance, market trends, and competitive landscape to drive strategic decisions.
• Ensure full compliance with hotel operating controls, SOPs, policies, procedures, and service standards.
• Lead and manage key property matters including capital projects, refurbishment, and customer service initiatives.
• Oversee guest experience management and driving effective service recovery processes.
• Prepare, present, and ensure achievement of the hotel’s Annual Operating Budget, Marketing & Sales Plan, and Capital Budget.
• Drive overall profitability by achieving and exceeding revenue targets and guest satisfaction benchmarks.
• Train, supervise, and mentor staff to ensure high morale, performance, and compliance with company policies. Conduct performance reviews and foster a positive, productive work environment.
• Provide strategic leadership and operational direction to maximize business performance and return on investment.
• Monitor and improve performance across all properties under the Hotel Seri Malaysia network.
• Foster a culture of excellence through coaching, mentoring, and talent development.
• Represent the hotel with strong visibility and professionalism to internal and external stakeholders.
• Able to achieve or exceed annual revenue targets of minimum RM60 million for the Hotel Seri Malaysia network.

JOB REQUIREMENTS:

• Bachelor’s Degree or Advanced Diploma in Hospitality Management, Business Administration, or related field.
• Minimum 15 years of experience in the hotel industry, including at least 7 years in senior management roles.
• Proven track record in improving hotel performance and achieving operational excellence.
• Strong leadership, interpersonal, and team management skills.
• Excellent verbal and written communication skills.
• Strong business acumen with a focus on revenue growth and cost optimization.
• Experience in managing both operational and financial aspects of hotel management.
• In-depth knowledge of industry trends and commitment to delivering exceptional guest experiences.

PREFERRED ATTRIBUTES:

• Experience managing multiple hotel properties
• Exposure to business transformation or turnaround strategies
• Strong analytical and decision-making capabilities

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Medical insurance
• Open culture
• Personal development opportunities
• Dental insurance
• Paid training and development

職位概述

高階主管一職將負責在策略活動的製定和實施過程中提供營運和規劃支持，並在整個時間節點追蹤已實施計劃的績效。該職位需要在整個組織範圍內推動變革，以創造高效的工作環境。

職責與責任

戰略制定與實施

• 支持首席營運長在策略活動的規劃和實施方面的策略方向。
• 協助制定組織策略，並確保與部會的策略目標一致。
• 促進與參與策略活動和管理框架實施的利害關係人進行研討會/對話。
• 與利害關係人（內部/外部）聯絡，以促進相關活動的策略制定和實施。

績效追蹤與評估

• 制定績效追蹤機制並向相關利害關係人通報。
• 定期檢視關鍵績效指標，確保各項活動與策略目標相符。
• 準備進度報告/儀錶板，供績效分析審查。

風險評估與變更管理

• 識別潛在風險並將調查結果報告給相關利害關係人。
• 促進各關鍵部門在變革活動中的合作。
• 根據策略規劃，溝通變革實施。

業務改進

• 制定業務改善活動計劃，以提高流程效率。
• 支持組織內最佳實務的實施。
• 為組織制定範本、工具和指南。

特別項目

• 為專案管理/策略經理提供支持，監督具體任務和子項目，推動創新、提高效率和專案成功，簡化流程，促進協作，並確保專案與策略目標保持一致。

承擔經理指派的其他任何營運職責。

資格與能力

• 公共管理、經濟學、工商管理、專案管理、資訊科技、會計或相關領域的學士學位。
• 至少 2-3 年專案相關活動經驗，在財務報告結構、分析審查技術或績效管理實施、策略規劃方面逐步累積的經驗，或任何相關的培訓和經驗的同等組合。
• 精通專案管理、預算管理、數據分析和利害關係人管理。
• 精通 Excel、PowerPoint，並具備 Power BI、PowerApps 等基礎知識者優先考慮。
• 樂於學習並採用新工具（例如 Power BI、Power Apps、Power Automate、SharePoint 等）。
• 組織能力和時間管理能力優秀。

福利待遇

• 定期團隊活動
• 醫療保險
• 有薪培訓和發展