Total 128 Director/C-Level operations engineer job vacancies

OPERATIONS is a dynamic, multi-faceted division that partners with all parts of the firm to provide banking, securities, and asset management services to clients around the world. In addition, Operations provides essential risk management and controls to preserve and enhance the firm's assets and its reputation. For every new product launched and every trade executed, it is Operations that develops and manages the processes and controls that enable business flow.

JOB RESPONSIBILITIES

Client Relationship Management

• Serve as the primary point of contact for a designated portfolio of Key institutional clients (eg hedge funds, asset managers, family offices, and sovereign wealth funds), fostering long-term partnerships.
• Proactively engage clients to understand and anticipate their evolving business needs, operational requirements, and strategic roadmaps, identifying opportunities for service enhancement, deepening relationships to maintain and grow their activities with GS
• Lead client meetings, business reviews, and strategic discussions, presenting solutions, market insights, and firm capabilities.
• Collaborate with Sales, Trading, and New Business Groups to onboard new clients seamlessly and expand existing mandates.

Platform Development:

• Drive cross-functional initiatives to streamline workflows, enhance the client experience, increase straight-through processing (STP), and improve operational efficiency and scalability.
• Leverage client insights to influence development plans - Partner with internal teams to shape functional solution designs, growing into a subject-matter expert who uses deep domain knowledge to craft innovative, value-added solutions.
• Collaborate with sales, trading and account managers to identify and prioritize product enhancements, redesign business processes, and leverage client data to optimize infrastructure
• Analyze feedback and internal data to increase STP, reduce exceptions and improve client experience. Review thematic client queries, diagnose manual-process and control gaps, propose automated solutions, and work with internal stakeholders to implement them.
• Lead internal forums to review client request trackers and address workflow/booking protocol enhancements. Build and maintain project plans, ensure governance standards are met, track milestone progress, and escalate and resolve problems promptly.
• Investigate platform SLE breaches, coordinate responses to live issues, and manage client-specific requests. Lead end-to-end delivery by conducting impact analyses and driving issue resolution.

Operational Excellence & Complex Problem Solving:

• Oversee and drive the resolution of highly complex operational, technical, and service-related issues across the full suite of products and processes including Prime Services (e.g. financing, securities lending, listed derivatives and OTC clearing, synthetic prime, reporting, margin oversight) and Franchise products and functions (eg. Equity and Fixed Income Execution, OTC Derivatives – Equity Derivatives, Credit and Rates products, and FX).
• Act as a strategic liaison between clients and internal teams (Operations, Technology, Risk, Legal, Compliance) to ensure seamless service delivery, efficient prioritisation of issue resolution, and proactive communication on complex issues 

Product & Market Expertise:

• Possess a deep and comprehensive understanding of Prime Services and Execution products, global financial markets, market structure, and the regulatory landscape
• Provide expert guidance and thought leadership to clients on product capabilities, market trends, regulatory changes impacting their business, and the adoption of new reporting and technology applications.
• Stay abreast of industry developments, competitive offerings, and emerging technologies to proactively advise clients and internal stakeholders.

Risk Management & Compliance:

• Identify, assess, and mitigate operational, credit, and reputational risks associated with client activities and service delivery, escalating potential risks to relevant stakeholders at an early stage.
• Ensure strict adherence to internal policies, procedures, and all relevant regulatory requirements, including performing checks around short sales violations, cancel/corrections of trades, and aged settlements.
• Contribute to the development and implementation of robust risk controls, regulatory reviews and client service best practices.

Leadership & Strategic Contribution:

• Contribute to team strategy, process improvements, and knowledge-sharing initiatives, including participating in working group calls with global audiences.
• Lead or actively participate in strategic projects aimed at enhancing the Prime Services offering, client experience, and internal efficiencies.
• Conduct periodic relationship reviews to ensure appropriate resource allocation

Key Skills:

Technical Skills:

• Exceptional understanding of global financial markets, instruments, and regulatory frameworks.
• Preferred proficiency in industry-standard platforms and internal systems relevant to prime brokerage operations and client reporting.
• Strong analytical and quantitative skills, with the ability to interpret complex data (e.g. client balance trends, market share) and perform root cause analysis to provide actionable insights
• Demonstrate ability to understand and leverage AI toolset to drive automation and increase productivity 

Soft Skills:

• Excellent in communication (written and verbal), presentation, and interpersonal skills, with the ability to engage effectively with senior client stakeholders (CFOs, COOs, Head of Ops) and internal partners across all levels.
• Strong problem-solving abilities, with a proactive, analytical, and solution-oriented approach to complex challenges.
• Strategic thinker able to identify cross functional issues, provide innovative solutions, and communicate the implications of solutions across existing processes, systems and teams
• Experienced in driving collaboration and facilitating discussions with stakeholders to perform problem solving and solution analysis while maintaining clear separation of duties and responsibilities
• Self-starter with ability to work independently, manage multiple priorities under pressure, and thrive in a fast-paced, dynamic environment with minimal supervision.
• Demonstrated leadership potential, with the ability to influence, collaborate, and drive results across cross-functional and global teams.
• High degree of accountability, action-orientation, and focus on outcomes

Experience: 

• Min. 5 years' experience in Client Services, Operations, Project Management or a related front-office role within a leading investment bank or financial institution.
• Proven track record of successfully managing and growing complex institutional client relationships.
• Demonstrated experience with a broad range of financial products and services, including Prime Broker Custody, Futures & Cleared Derivatives, Equity Synthetics/CFDs, Cash Equity and Fixed Income Securities, FX, and OTC Derivatives (Credit Derivatives, Interest Rate products, and Equity Derivatives). 

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.  

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.  

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2026. All rights reserved.

Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.

ABOUT GLOBAL BANKING & MARKETS 

Our core value is building strong relationships with our institutional clients, which include corporations, financial service providers, and fund managers. We help them buy and sell financial products on exchanges around the world, raise funding, and manage risk. This is a dynamic, entrepreneurial team with a passion for the markets, with individuals who thrive in fast-paced, changing environments and are energized by a bustling trading floor.

GLOBAL BANKING & MARKETS: CHANGE MANAGEMENT  

Are you a looking for a new opportunity to showcase your intellectual curiosity, advisory and project management skills? Do you have a strategic mindset and the ability to influence change? Do you wish to be valued for your innovative approach to problem-solving? We have an excellent new position available within our Change Management team for Global Banking & Markets.

The Global Banking & Markets Regulatory Operations Change Management Team is searching for dedicated individuals who thrives in a collaborative and challenging environment to join our team. Regulatory Operations Change Managers serve as program or product managers on high priority Regulatory initiatives within the Global Banking & Markets Division. You will work alongside Regulatory Operations, Compliance, Change Managers, Product Managers, Sales, Strats, Engineers and Designers to ensure solutions are designed and implemented to meet the highest standards of Regulatory adherence. You will leverage your technical expertise and project management skills to influence and drive the team to deliver these complex projects within timeframes and with a high quality.

RESPONSIBILITIES AND QUALIFICATIONS

HOW YOU WILL FULFILL YOUR POTENTIAL

• Lead the delivery of Regulatory projects using governance tools that ensure implementations are delivered on time, on budget and are high quality
• Partner alongside Engineering, Business and Operations project sponsors and bring stakeholders to the table to build complex solutions while balancing competing priorities
• Recognize, report, and escalate project risks to senior partners; oversee remediation of risks raised
• Identify and remove impediments at program level, leveraging stakeholders, sponsorship, and other relationships to do so
• Work with product owners to build the strategic vision and forward-looking roadmap and refine the backlog of demand
• Define quality assurance and testing approaches, provide coaching to the team on testing best practices and develop migration strategies for post testing
• Provide transparency and progress of projects, issues, timelines, and budgets by running governance forums with senior GBM leadership

SKILLS & EXPERIENCE WE’RE LOOKING FOR

• Bachelor's Degree
• Minimum of 7 years’ relevant experience, in a business analysis / project / program management function; must have Finance Industry experience
• Project management skills including project scope definition; project issues, challenges, risks definition; status reporting; User Acceptance Test execution
• A proven track record of scoping and driving delivery of projects. Has delivered results in a cross functional team setting, on time and to budget
• Strong analytical and business analysis experience, including process analysis
• Extensive leadership experience demonstrated through empowerment, situational awareness, increasing transparency and conflict resolution on a large-scale program
• Must be hands-on, able and willing to work with teams while coaching them to reach efficient and effective performance levels
• Ability to engage with and influence stakeholders outside their direct control
• Use facilitation skills to lead data gathering, analysis and design efforts
• Excellent communication and interpersonal skills, written and oral; confident in interaction with senior stakeholders
• Strategic thinker able to identify cross functional issues, provide innovative solutions, and communicate the implications of solutions across existing processes, systems and teams, e.g. costs, risk, service

PREFERRED QUALIFICATIONS

• Knowledge of products and processes related to the financial services industry, as is related experience in technology strategy or in a client service or business function and / or management consulting
• Core knowledge base of Global Banking & Markets
• Demonstrate understanding of Financial Services & Operations processes and procedures
• Familiarity with Global and Asia Regulations (such as MiFID, HKMA, MAS, Bank of Japan, etc.)
• Familiarity with usage of AI based productivity tools (Copilot, Claude etc.)
• Familiarity with flavors of Agile (Scrum, Kanban, Lean, etc.)
• Experience on tools like JIRA and JIRA Portfolio or similar applications
• Knowledge / experience with OKR frameworks and roadmaps, as well as other governance and project planning tooling

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc.,2026. All rights reserved.

Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.

This role offers the opportunity to work on complex, high-value projects while developing deep expertise in electrical systems and engineering leadership.

Job Description

We are seeking a Senior Electrical Engineer to lead and support the design, coordination, and execution of Low Voltage (LT), Switchgear and High Voltage (HV) systems for construction and infrastructure projects.

The role ensures all engineering works are delivered in accordance with project specifications, regulatory requirements and company standards.

Key Responsibilities

• Lead design review and implementation of LT/HV electrical systems and switchgear
• Review Single Line Diagrams (SLD), load calculations and protection coordination
• Coordinate with clients, consultants, subcontractors and internal stakeholders
• Oversee installation, testing and commissioning activities
• Ensure compliance with Singapore standards (EMA, SS, IEC) and project requirements
• Support technical evaluation of equipment, vendors and subcontractors
• Mentor junior engineers and support capability development

Requirements

• Degree in Electrical Engineering or equivalent
• Minimum 6–10 years of relevant experience in M&E / construction projects
• Strong hands-on experience in LT, HV systems and switchgear
• Familiar with testing and commissioning processes
• Able to work independently and as part of a project team

Preferred Qualifications

• Licensed Electrical Worker (LEW) or Professional Engineer (PE) certification
• Experience in infrastructure / MRT / LTA projects
• Familiarity with AutoCAD, BIM or electrical analysis tools (e.g. ETAP)

Summary
We are seeking a highly skilled Active Directory Engineer with experience in planning and executing Active Directory (AD) migrations/Upgrade. The ideal candidate will be responsible for developing comprehensive upgrade plans, performing assessments of existing environments, and ensuring a seamless migration with minimal disruption. In addition, candidate should have skill to lead the project and deal with stakeholders.

Responsibilities :

• Lead end-to-end Active Directory migration and upgrade initiatives across enterprise environments.
• Perform comprehensive assessments of existing AD infrastructure, including domain controllers, Group Policies, DNS, DFS, and security configurations.
• Design and implement AD upgrade strategies to modern Windows Server environments (e.g., Windows Server 2025).
• Identify and eliminate dependencies on legacy AD systems while ensuring business continuity.
• Plan and execute domain controller lifecycle activities, including promotion, demotion, and decommissioning.
• Collaborate with application, network, and security teams to ensure compatibility and seamless integration during migration.
• Work with application owners to remediate insecure protocols and remove hardcoded dependencies.
• Manage and troubleshoot Active Directory Federation Services (ADFS) and directory synchronization issues.
• Administer and support DFS, DNS, and Group Policy infrastructure.
• Utilize migration tools such as ADMT, Quest Migration Manager, or equivalent solutions.
• Develop and execute pre-migration validation, testing, and rollback strategies.
• Automate administrative and migration tasks using PowerShell scripting.
• Ensure adherence to security policies, compliance standards, and AD best practices.
• Provide post-migration support and resolve complex technical issues.
• Act as a technical lead, guiding L1/L2 engineers and ensuring adherence to ITIL processes.
• Prepare and maintain technical documentation, runbooks, and knowledge base articles.

Requirements

• Bachelor’s degree in Information Technology or related field
• Minimum 10 years of experience in Active Directory administration, engineering, and lifecycle management.
• Proven track record in planning and executing AD migration and upgrade projects.
• Strong expertise in multi-site, multi-domain, and multi-forest AD environments.
• Hands-on experience with AD migration tools (e.g., ADMT, Quest Migration Manager).
• Strong knowledge of Windows Server platforms (2016/2019/2022; 2025 preferred).
• Deep understanding of authentication, authorization, and OS-level security.
• Proficiency in PowerShell scripting for automation and administration.
• Experience with Active Directory Certificate Services (ADCS), ADFS, and Identity Management solutions.
• Knowledge of IAM, Entra ID, and Single Sign-On (SSO) technologies.
• Strong experience in DFS, DNS, and Group Policy management.
• Experience performing AD health checks and performance tuning.
• Familiarity with ITIL processes and tools such as ServiceNow (Incident, Problem, and Change Management).
• Strong problem-solving, troubleshooting, and analytical skills.
• Excellent communication, stakeholder management, and documentation skills.

SDLC & RUNTIME

The SDLC and Runtime (SDLCR) team builds and manages the firm’s mission critical platforms for job scheduling, compute-as-a-service, file transfer, and the firmwide software development lifecycle (e.g., software distribution, automated testing, CI/CD). These platforms empower the firm’s expansive set of global developers to deliver services, products, and platforms for internal and external customers. 

In this role, you will work on multi-year initiatives to build out our strategic, highly scalable, and resilient SDLC platform, improving productivity and developer experience for our engineers across the firm.

JAVA CI/CD DEVELOPER

You will be part of Java-Slang Integration (JSI), a global team of Java/polyglot developers that design, develop and deploy the runtime of a proprietary build pipeline. This pipeline is used for the build, test and deployment at scale of some of the firms most business critical applications. The platform and the surrounding tool chain that form the JSI ecosystem allow the production of binaries that interop our proprietary front office language, SLANG, with the JVM ecosystem. At the same time, the underlying distribution mechanisms enable the simultaneous release of changes on a global scale.

Containing tens of millions of code and with hundreds of releases to production a day, JSI is leveraged by hundreds of software engineers daily to build products with a focus on Global Banking & Markets and Asset & Wealth Management. Your work will allow our engineers to develop products with reduced time to market, higher reliability and have material impact on our engineer productivity.

HOW YOU WILL FULFILL YOUR POTENTIAL

• Be part of the core team to drive strategic uplift of core SDLC platforms to increase throughput, latency, scalability and resiliency
• Build strong relationships with other high caliber engineers and enjoy collaboration and open to adopting new ideas

SKILLS AND EXPERIENCE WE ARE LOOKING FOR

• At least 5 years of working experience of which at least 3 hands-on Java development experience
• Strong problem solving / analytical skills
• Excellent communication, influencing, relationship building skills and comfortable managing multiple stakeholders, driving consensus and influencing outcomes
• Passionate about the software development process and facilitating high frequency / high quality change across a vibrant and diverse user community

PREFERRED QUALIFICATIONS

• Experience in commercial / open source build systems (Maven / Ant / Gradle / Bazel) and knowledge in distributed and centralized software change management systems
• Experience in architecting horizontally scalable systems with knowledge of elastic compute and distributed systems patterns
• Experience of DevOps, SRE, infrastructure (storage / networks / etc.)

 ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2026. All rights reserved.

Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.

StrategicEngagement Director, Asia

Aon Inpoint providesstrategic advisory services and implementation support to clients, whichinclude many of the most prestigious insurance companies in the Global andRegional (APAC) Commercial Insurance (re)insurance market.

We help our clientsnavigate the constantly evolving market environment to drive profitable andsustainable growth and business results. We have privileged access to Aon’sproprietary data and the knowledge of its global network of insurance industryexperts to derive unique and compelling insights into the sources of advantagein the industry. Most importantly we support our clients with turning strategicand tactical insights into practical actions and tangible returns.

Aon is in thebusiness of better decisions

At Aon, we shapedecisions for the better to protect and enrich the lives of people around theworld.

As an organization, weare united through trust as one inclusive team and we are passionate abouthelping our colleagues and clients succeed.

What the day willlook like

• Retaining and building existing client relationships as well as actively seeking new relationships and business development opportunities
• Engaging with clients to identify their strategic needs and priorities and collaboratively developing potential solutions
• Serving as a leader of local account teams as well as regional leader of global account teams
• Leading, coaching, and supporting client delivery teams
• Building impactful teams, encouraging a culture of development and continuous learning to nurture talent
• Playing an active role in strategic discussions with C-suite level client contacts
• Sponsoring and leading the development of both innovative and practical solutions which support clients to achieve their strategic priorities
• Contributing to the growth of Aon Inpoint's brand development thought leadership, whitepapers, conferences, and presentations
• Quickly and efficiently using networks of people, standard processes and Aon assets to generate compelling insights, analytics and strategic solutions
• Leading business development activities and collaborating with colleagues in the identification and creation of new opportunities

Skills andexperience that will lead to success

• Bachelor’s degree or equivalent in a relevant field
• 10-15 years of experience within the Insurance / Finacial Services Sector(s)
• Strong understanding of the insurance industry and prevailing trends (both local & global)
• Proven track record in large global / complex client management and relationship building
• Experienced in handling sophisticated stakeholder networks across multiple time zones and geographies
• Strong presentation, negotiation and problem-solving skills
• Experienced at identifying growth opportunities and tailoring solutions to support
• Able to identify and articulate strategic and tactical improvement opportunities supported by detailed arguments and action plans
• Able to act with conviction and be a people-influencer with both C-suite leaders and operational teams
• Demonstrates personal qualities of planning, resolving problems, collaboration, and dedication to personal and team development

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Leading the delivery of Strategy Consulting engagements for insurers, reinsurers and adjacent insurance ecosystem players across Asia, with Singapore as the home base
• Owning and driving business development across key Asian markets (e.g., Singapore, India, Japan and broadly across the region), including identifying, shaping, and converting opportunities into signed engagements
• Building trusted-advisor relationships with C-suite and senior executives, becoming a “go-to” partner for strategic questions and decision support
• Developing and evolving go-to-market propositions for STG Strategy Consulting in Asia Orchestrating “Aon United” delivery by partnering with relevant Aon solution lines to bring integrated solutions to clients and open new avenues for collaboration
• Leading multi-country teams to deliver high-quality outcomes, ensuring strong problem structuring, clear storylines, and practical recommendations that translate into execution
• Coaching and developing team members, strengthening consulting toolkits (structured problem solving, hypothesis-led analysis, executive communication, workshop facilitation), and contributing to hiring and talent development initiatives

How this opportunity is different

This role is unique in that it offers the opportunity to help scale and shape a high-growth Strategy Consulting practice in Asia, leveraging Aon’s market position, regional footprint, and global STG network. You will play a visible leadership role in expanding the firm’s strategic relevance with insurers and reinsurers across Asia by delivering high-impact advisory work and building durable executive relationships.

You will be reporting to the Head of Strategy Consulting, Asia, and will form part of the regional leadership group shaping the practice’s growth agenda, proposition priorities, and talent development.

There will also be significant opportunity to work with clients in-market across Asia, as required. You will have autonomy to shape your working day to maximize client impact, grow key relationships, and develop colleagues and the STG Strategy Consulting brand in Asia.

Skills and experience that will lead to success

• 8+ years of relevant experience in strategy consulting, corporate strategy, or insurance advisory, with demonstrable exposure to Asia insurance market dynamics
• Strong knowledge of Asian insurance markets, including competitive landscapes, distribution models, regulatory context and growth drivers across key markets
• Proven experience leading strategy engagements such as growth strategy, market entry, strategic planning, competitive intelligence, portfolio / product strategy, distribution strategy, and operating model / transformation roadmaps
• Demonstrated business development capability, including opportunity shaping, proposal writing, senior-level pitching, and converting pipeline into wins
• Strong people leadership and stakeholder management skills, including leading multi-market teams and influencing in a matrix organization
• Excellent written and oral communication skills, with the ability to build compelling storylines and present confidently to senior executives
• A pragmatic, outcomes-oriented approach with high ownership, strong judgment, and comfort operating with ambiguity

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.  We offer a variety of working style solutions for our colleagues as well. 

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. 

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at ReasonableAccommodations@Aon.com or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.

PRISM+ is Singapore’s leading homegrown electronics brand, with a presence across key markets in Australia, Malaysia and the Philippines. The brand’s mission is to make premium technologies accessible to the masses—disrupting established industries with innovation and value that goes beyond the product. PRISM+ was founded in 2017 as a direct-to-consumer (D2C) display technology specialist, where it quickly grew to become the number one monitor and smart TV brand in Singapore. Best known and loved for its affordable premium offerings and award-winning customer experience, the brand has expanded its offerings to include a wide range of affordable premium home electronics and appliances.

Join us at PRISM+ and become part of a journey where innovation meets impact, and every day offers a chance to shape the future of consumer technology. Discover a career where your ideas matter, your growth is nurtured, and together, we create a brighter tomorrow.

We are looking for a highly driven and hands-on Director of Operations to lead and scale operational excellence for our Malaysia business. This role will act as a strategic partner to the Malaysia leadership team and support day-to-day execution, operational scalability, and cross-functional alignment.

The role will oversee core operational functions including Supply Chain, Logistics, Warehousing, Reverse Logistics / RMA Operations, and broader operational process management. Over time, the scope may expand into areas such as Air Conditioning Operations, Business Excellence, and Customer Experience.

This position is ideal for someone who thrives in fast-paced, high-growth environments and is equally comfortable solving strategic challenges while diving deep into operational execution.

Responsibilities:

Operations Leadership

• Lead and oversee Malaysia operational functions across warehousing, fulfilment, logistics, reverse logistics (RMA), and supply chain operations.
• Drive operational scalability, efficiency, and process optimisation across all operational touchpoints.
• Build operational frameworks, SOPs, reporting structures, and governance processes to support business growth.
• Partner closely with regional and local stakeholders to align operational priorities with overall business objectives.

Supply Chain & Logistics

• Manage end-to-end supply chain operations including inventory planning, inbound logistics, distribution, and vendor management.
• Monitor and improve key operational KPIs such as inventory health, fulfilment SLA, delivery performance, return rates, and operational costs.
• Identify risks, bottlenecks, and inefficiencies within the supply chain and implement sustainable solutions.
• Work closely with 3PLs, warehouse operators, and logistics partners to ensure service quality and operational reliability.

RMA & Service Operations

• Oversee reverse logistics and RMA operations to ensure timely resolution and positive customer outcomes.
• Improve operational turnaround times, repair/replacement workflows, and escalation management processes.
• Collaborate with customer experience and product teams to identify recurring operational or product-related issues.

Cross-Functional Business Operations

• Support leadership in operational planning, business reviews, and strategic initiatives.
• Drive data-backed decision making through reporting, dashboards, and operational analytics.
• Lead or support operational transformation projects, automation initiatives, and continuous improvement efforts.
• Build and mentor high-performing operations teams across multiple operational functions.

• Bachelor’s degree in Business, Supply Chain, Engineering, Operations Management, or related fields.
• 8–12+ years of experience in operations, supply chain, logistics, or business operations leadership roles.
• Strong experience managing large-scale operational teams within fast-paced, high-growth environments.
• Experience in e-commerce, retail, consumer electronics, FMCG, or direct-to-consumer businesses is highly preferred.
• Strong analytical and problem-solving capabilities with a data-driven mindset.
• Proven track record of improving operational efficiency, scalability, and execution standards.
• Comfortable operating both strategically and tactically in ambiguous or rapidly evolving environments.
• Excellent stakeholder management and cross-functional communication skills.
• Experience managing external vendors, logistics providers, and operational partners.

This is a vital role in ensuring MFS can deliver on its internal SLA agreements and deliverables as agreed with Client Delivery teams for the cash reconciliations and other live cash services for a range of low to complex Private Equity Investment funds. The Junior Associate will manage their time effectively to nurture training and oversight of deliverables from junior staff, as well as review necessary work. They will also need to be involved with daily tasks and other BAU as dictated by the SLAs and deliverables.

The candidate will have a strong understanding of the structures and types of products within a private investment fund as well as strong accounting knowledge for the double entry and booking of transactions through the accounting system. Ideally the candidate will be a self-starter and also look to become involved in improvement projects for the team such as automation and technology.

For this role you may be tasked with reviewing the work of an Associate, ensuring tasks are completed and issues appropriately investigated. A Junior Associate Director will likely be the lead for multiple client collection accounts belonging to a Client Delivery team as well as having the ability to assist across other workstreams where necessary for coverage.

The candidate would also be responsible for knowledge transfer and training to new joiners.

• Ensure client transaction processing is complete, booked correctly & back up evidence is accurate.
• Review reconciliations prepared by other members of the team where necessary to maintain flow of workloads and coverage across the wider team.
• Operate and oversee in-house reconciliation technology as well as being involved in internal discussions for
• improvements and automations.
• Ensure to engage in suggesting ideas and efficiency improvements to the process framework.
• Liaise with other Investor and Client delivery teams within MFS in other locations.
• Ensure accuracy at all times and ensure SLA deadlines are met and strictly adhered to.
• Support the new account migration processes.
• Involvement in projects and managing change.
• Oversight of reconciliation and data transmission technology.
• Escalate issues appropriately as and when needed.

Job Summary
We are seeking a strategic and results-driven Business Operations Director to lead our operational teams and optimise company performance. The ideal candidate will streamline workflows, improve efficiency and ensure all departments operate in alignment with our long-term business goals.

Key Responsibilities

• Operational Leadership: Oversee day-to-day operations and manage department performance to meet productivity and quality goals.
• Strategic Planning: Collaborate with leadership to develop long-term business strategies, goals, and profitability plans.
• Process Improvement: Identify, develop, and implement operational policies and procedures to enhance efficiency.
• Financial Management: Develop and manage operational budgets, ensuring cost-effective practices.
• KPI Monitoring: Analyse operational metrics and KPIs, providing regular reports to senior management.
• Team Development: Lead and mentor operations staff, fostering a culture of high performance and continuous improvement.
• Cross-functional Collaboration: Liaise between to ensure cohesive operations. 

Required Skills & Qualifications

• Experience: Proven management experience in an operations role or similar leadership role.
• Education: Bachelor’s degree in Business Administration, Operations Management, or related field.
• Leadership: Strong leadership and team management skills.
• Analytical Skills: Ability to analyse data and make data-driven decisions.
• Communication: Excellent interpersonal and communication skills for stakeholder management.
• Technical Knowledge: Proficiency with operational software and industry regulations. 

Preferred Qualifications

• Master’s degree in Business Administration (MBA).

Desirable

• Experience in a growing SME

Job Responsibilities

We’re looking for a proactive and hands-on Technology Operations and Service Management lead who thrives in fast-paced environments and is passionate about building resilient systems from the ground up. In this role, you’ll be the guardian of production stability, bridging engineering, support, and business to ensure our tech stack is reliable, scalable, and ready to grow with us.

You’ll wear multiple hats—part SRE, part incident commander, part operations strategist—helping us build with operational excellence and run with confidence while embedding AI across different domains.
 

Production Support & Monitoring

• Monitor and support production applications to ensure optimal performance and availability.
• Lead incident response efforts, including communication and coordination across teams.
• Conduct problem management and root cause analysis to prevent recurring issues.
• Coordinate with development teams to address and resolve bugs efficiently.
• Monitor vendor performance and ensure compliance with service level agreements (SLAs).

Site Reliability Engineering (SRE)

• Maintain system reliability, availability, and uptime through proactive measures.
• Implement automated healing, monitoring, and alerting solutions.
• Perform capacity planning and system performance tuning to support scalability.
• Conduct regular service operational reviews and audits to ensure adherence to standards.
• Maintain and regularly test Business Continuity Plans (BCP) and Disaster Recovery (DR) strategies.

Data Operations

• Monitor data pipelines to ensure data integrity and timely delivery.
• Manage data-related incidents and maintain lineage tracking for transparency and traceability.

Technology Operations and Service Management

• Provide input on operational requirements during design
• Participate in non-functional testing (e.g., performance, failover)
• Define SLOs, SLIs, and error budgets (SRE)
• Collaborate on automation and observability tooling
• Work with Data Engineering to define data pipelines and quality checks
• Define service requirements and SLAs during vendor onboarding
• Contribute to BCP/DR planning
• Provide feedback on incident trends to improve design
• Integrate AI into service desk operations for intelligent ticket routing, resolution suggestions, and trend analysis.
• Use AI to analyze incident trends and recommend design improvements or automation opportunities.

On-Premises Network Devices and Operations

• Monitor and manage on-premises network infrastructure including routers, switches, firewalls, and load balancers.
• Ensure network performance, availability, and security through proactive maintenance and configuration management.
• Conduct regular network health checks, firmware updates, and hardware lifecycle planning.
• Respond to and resolve network-related incidents, including root cause analysis and documentation.
• Implement and maintain network segmentation, access controls, and compliance with internal security policies.

Job Requirements

• Education: Bachelor’s degree in Computer Science, IT, or a related field.
• Experience: 5+ years in IT operations, service management, or related roles, ideally in high-growth or startup environments.
• Ops Leadership: Proven ability to lead cross-functional teams across Production Support, SRE, DevOps, and Service Management.
• Frameworks & Best Practices: Experience with ITIL framework and service management best practices.
• Incident & Problem Management: Strong track record in leading incident response and driving root cause analysis.
• Performance & Reliability: Experience in capacity planning, performance tuning, and building reliable systems.
• BCP & DR: Hands-on experience with Business Continuity and Disaster Recovery planning and execution.
• Entrepreneurship Mindset: You’re resourceful, collaborative, and thrive in environments where you can make a big impact quickly.

Key Responsibilities

• Lead daily operations for deployment across multiple sites

• Oversee installation, commissioning, and maintenance of automation systems

• Ensure timely delivery of projects in line with client requirements

• Manage field service engineers and technicians

• Develop preventive maintenance schedules and service SOPs

• Ensure SLA compliance and minimize downtime of deployed robots

• Lead and manage operations, service, and support teams

• Plan manpower allocation based on project and maintenance needs

• Drive performance management and team development

• Identify inefficiencies and implement process improvements

• Monitor operational costs, including manpower and logistics

• Optimize resource utilization and vendor management

• Act as key point of contact for operational matters with clients

• Ensure high customer satisfaction and service quality

• Handle escalations and resolve operational issues.

• Work closely with Engineering, Product, and Sales teams

• Provide feedback on product performance and improvements

Requirements

• Bachelor’s degree in engineering, Operations Management, or related field

• Minimum 8–12 years of operations experience, preferably in automation, or engineering services

• Strong experience in field service operations / technical deployment

• Proven leadership experience managing large operational teams

• Knowledge of IoT, or automation solutions is an advantage

• Strong problem-solving, communication, and stakeholder management skills

• Experience in autonomous systems / logistics automation

• Familiar with service contracts, SLA management, and maintenance operations

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Alternatively, you may wish to email your resume in a detailed Word format to jeremy.kwan@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09 PLUS Building, Singapore 049705

 Tel: 69509727

http://www.peopleprofilers.com

jeremy.kwan@peopleprofilers.com

Consultant in charge: Kwan Jing Han, Jeremy

EA Licence Number: 02C4944

Registration Number: R1329791

Please be informed that the personal data you provided by way of your job application to People Profilers will be collected, used and disclosed by or on behalf of People Profilers to determine or investigate your suitability, eligibility or qualifications for employment with People Profilers and/or its’ Clients and manage your application for employment with People Profilers and/or its’ clients, including identifying you as a potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Role Overview

We are seeking an experienced Operations Director to support the day-to-day operations of the company’s domain platform, execution of user growth initiatives, and implementation of operational strategies. This role is responsible for translating company strategy into actionable operational plans, leading team management, and driving data-driven optimization. The position plays a critical role in ensuring platform stability, driving user growth, enhancing service quality, and achieving business objectives.

Key Responsibilities

1. Platform Operations Execution and Management

Oversee daily platform operations to ensure system stability and efficient operational processes.

Drive process optimization based on strategies set by the COO to improve efficiency and reduce costs.

Monitor operational performance and continuously enhance user experience.

2. User Growth and Customer Operations

Execute user growth initiatives to support acquisition, conversion, and engagement.

Follow up on user feedback and drive improvements in customer experience.

Support the development and implementation of user retention and lifecycle management strategies.

3. Data Analysis and Operational Optimization

Track key operational metrics (e.g., user activity, retention rate, conversion rate).

Identify issues through data analysis and propose optimization solutions.

Support the COO in data-driven decision-making.

4. Team Management and Execution Excellence

Manage the daily operations of the operations team and monitor performance.

Drive team performance and improve efficiency and collaboration.

Participate in staff training and capability development initiatives.

5. Marketing Execution and Partnership Support

Collaborate with the marketing team to execute campaigns and improve user acquisition effectiveness.

Assist in maintaining partner relationships and supporting business expansion.

6. Product and Technical Collaboration

Work closely with product and engineering teams to implement feature improvements and requirements.

Ensure system capabilities align with operational needs.

7. Risk and Compliance Execution

Identify potential operational risks and escalate in a timely manner.

Ensure daily operations comply with relevant regulations and industry standards.

Requirements

1. Bachelor’s degree or above, preferably in Computer Science, Information Technology, Business Administration, or related fields.

2. Minimum 7 years of relevant experience in the domain industry, with at least 3 years of team management experience.

3. Proven experience in the domain industry (domain registrar, domain marketplace, or related internet platforms).

4. Strong understanding of the domain ecosystem, including registries, registrars, and ICANN-related processes.

5. Strong analytical skills with proficiency in Excel or similar tools, with the ability to drive decisions through data.

6. Strong execution and project management capabilities.

7. Excellent communication skills with the ability to collaborate across teams.

8. Fluency in Chinese (spoken and written) to communicate effectively with China-based teams.

9. Knowledge of internet technologies and domain name systems (DNS) is preferred.

Key Responsibilities

Resolves unusually complex field process issues utilizing systematic troubleshooting methodology generally involving multiple processes.  Create a mechanism to communicate issues, track progress and pull resources from multiple business units and/or functions. Uses sound statistical techniques like and problem solving methodologies DOEs (Design of Experiment) to quickly determine root cause and action plans. Communicates learnings from this portion to rest-of-world to strengthen the product packages.

Provides oversight of customer demos, including defining demo conditions and analyzing results.

Assists account teams in managing the customer account to enhance customer satisfaction and increase AMAT’s product and technical reputation.

Works with business unit in technology development and transfer to customers including customized process development.  Plans unit process sequence based on customer requirements.  Negotiates process specifications  and service offerings with customers.  Takes ownership of delivering the required solution to the customers that meets specification.

Serves as the customer expert across a broad range of unusually complex products.  Plays a key role in defining product strategy and identifying gaps.   Provides feedback to  business unit heads on process and hardware improvements to meet customer roadmap requirements.

Directs the positioning of new technologies to customers utilizing technical information from  business units.  Interfaces with customers at key development and manufacturing sites to form strategic partnerships to evaluate new and emerging technologies and oversees joint development activities or beta-site testing programs. Makes executive level presentations.

Keeps abreast of new developments in own and related technology groups.  Participates in publishing in ET conferences and journals.

Forms strategic partnerships to evaluate new and emerging technologies and oversee joint development activities or beta-site testing programs.

Functional Knowledge

• Demonstrates broad and comprehensive understanding of different systems, theories and practices

Business Expertise

• Applies broad industry and commercial awareness to drive financial and operational performance across business unit, department or sub-functions

Leadership

• Leads through subordinate managers of managers; executes segment/functional business plans and contributes to the development of segment/functional strategy

Problem Solving

• Directs the resolution of highly complex or unusual business problems applying advanced analytical thought and judgment

Impact

• Guided by segment/functional  strategy, impacts results of a department, business unit or sub-function or facilitates the work done by other segments/functions by providing support to impact the business

Interpersonal Skills

• Negotiates and influences the opinions of others at the senior executive level and in external organizations; exercises sensitivity to the audience 

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Warehouse & Operations Director (onsite at warehouse)

15 years of experience in Food Service, culinary industry, FMCG, Coldroom or Food Manufacturing Industry

Role Overview

We are seeking a dynamic and hands-on Operations Director to lead and drive operational excellence across our Singapore operations. This role requires a strong leader who takes ownership, builds high-performing teams, and ensures seamless operational execution.

The successful candidate will be deeply involved in daily operations, guiding teams, resolving operational challenges on the ground, and setting clear standards for performance, accountability, and workplace safety.

Key Responsibilities

Operational Leadership

• Lead and actively oversee day-to-day operations to ensure timely, efficient, and high-quality delivery of goods and services

• Take full ownership and accountability for operational outcomes, service levels, and team performance

• Manage and optimise end-to-end supply chain and logistics operations

• Identify operational gaps and implement improvements to enhance productivity and efficiency

Performance & Process Optimisation

• Analyse operational data and KPIs to drive continuous improvement and informed decision-making

• Develop, manage, and monitor operational budgets, balancing cost efficiency with service quality

• Implement process improvements to enhance operational effectiveness and scalability

Team Leadership & Development

• Build, mentor, and develop a strong operations team while fostering collaboration and accountability

• Continuously elevate team capability and performance through coaching, training, and clear expectations

• Promote a high-performance culture focused on operational excellence

Safety & Customer Excellence

• Champion workplace safety by ensuring compliance with safety regulations and best practices

• Foster a customer-centric culture that consistently delivers high service standards

Requirements

• Minimum 15 years of relevant experience in one or more of the following industries:

  • Food Service

  • Culinary

  • FMCG

  • Cold Chain / Cold-room

  • Food Manufacturing

• Strong experience in operations management, supply chain, and operational improvement

• Hands-on leader who is comfortable working closely with operations teams on the ground

• Proven experience in warehouse management within the relevant industries listed above

• Demonstrated experience in people leadership, mentoring, and team development

• Experience working as part of a management team, contributing both strategically and operationally

• Solid experience in budgeting, financial planning, and cost optimisation

• Strong problem-solving ability, adaptability, and results-oriented mindset

• Experience in the food service or culinary industry

• Proficiency in operational systems and software tools is a plus

Additional Information

• Salary: Up to SGD 12,000 basic + $100 mobile allowance + AWS + Variable Bonus

• Working Hours: Monday to Friday, 8:30 AM – 5:30 PM

• Candidate must be comfortable with hands-on operations