Total 218 Junior Executive it technician job vacancies

Kertih Terminals Sdn. Bhd (KTSB) 是由馬來西亞國家石油公司化學集團 (PETRONAS Chemicals Group Bhd，持股 40%)、Dialog Equity Sdn Bhd (持股 30%) 和 Vopak Terminals Penjuru Pte Ltd (持股 30%) 共同成立的合資企業。 KTSB 是一家服務型物流公司，為位於馬來西亞登嘉樓州克爾蒂的馬來西亞國家石油公司石油工業園區的各石化工廠提供集中式儲槽設施。 KTSB 成立於 1997 年 4 月 5 日，擁有超過 160 名員工，負責管理和營運 42 個儲罐，總容量超過 40 萬立方公尺。本公司擁有良好的長期穩定發展前景，現誠摯邀請符合資格的求職者申請以下職位，工作地點位於登嘉樓州克爾蒂：

資訊科技（IT）主管

職位概述：

負責KTSB IT系統和基礎設施的日常運作、維護和支持，確保其高可用性、可靠性、安全性和合規性。透過提供實際的IT服務、基礎設施管理、供應商協調和營運治理，為24小時碼頭營運提供支援。

預期熟練程度：-

最低資格/教育要求

會計、金融、商業研究、經濟學或相關領域的學士學位，或資訊科技、電腦科學、網路或同等專業的文憑。

經驗

持有學位者至少需要 5 年 ICT 工作經驗，持有文憑者至少需要 10-12 年 IT 相關工作經驗，最好是在碼頭、工業或石油天然氣行業。

專業知識與技能

• IT維運、伺服器、網路、雲端服務和網路安全控制

• 事件、問題、變更管理 (MOC)

• 根本原因分析/根本原因失效分析（RCA/RCFA）

• 內部和外部審核，包括ISO認證

• IT採購流程（採購申請、採購訂單、發票核對）

• 供應商管理和文件控制

• 在危險和 24 小時營運環境中具備 HSE 意識

主要職責：-

• 為IT系統、網路、伺服器和終端用戶設備提供日常運作支援和預防性維護。
• 擔任員工、承包商和營運團隊的主要 IT 支援聯絡人，維護公司帳簿和日常財務交易。
• 實施IT安全控制、存取管理，並遵守公司IT政策。
• 管理內部和外部 IT 審計，包括 ISO 認證審計和糾正措施追蹤。
• 執行IT採購管理工作，包括提交採購申請、協調採購訂單、核實發票以及與財務聯絡。
• 管理和參與 IT 系統和基礎架構的變更管理 (MOC) 流程。
• 對 IT 事件和系統故障進行或支援根本原因分析/根本原因故障分析。
• 協調外包IT供應商和服務提供者。
• 維護IT文件、資產登記冊、配置基線和許可記錄
• 支援IT專案、升級、系統遷移和基礎設施改善。
• 確保在所有IT活動中遵守HSE要求

只有入圍候選人會收到通知。

福利待遇：

• 津貼（旅費、交通費等）
• 定期團隊活動
• 醫療保險
• 有薪培訓和發展

Kertih Terminals Sdn. Bhd (KTSB) is a joint venture company between PETRONAS Chemicals Group Bhd (40%), Dialog Equity Sdn Bhd (30%) and Vopak Terminals Penjuru Pte Ltd (30%). KTSB is a service oriented logistics company in providing centralized tankage facilities for various petrochemical plants at PETRONAS Petroleum Industrial Complex in Kertih, Terengganu Darul Iman, Malaysia. KTSB was incorporated on 5th April 1997 and we have employed more than 160 employees to manage and operate our 42 storage tanks with the total capacity in excess of 400,000 cubic meters. With excellent prospects for long-term stability and growth, the company invites qualified individuals to apply for the following position based in Kerteh, Terengganu:-

INFORMATION TECHNOLOGY (IT) EXECUTIVE 

Job Role Summary:-

Responsible for the day-to-day operation, maintenance, and support of KTSB IT systems and infrastructure, ensuring high availability, reliability, security, and compliance. Supports 24-hour terminal operations through hands-on IT services, infrastructure management, vendor coordination, and operational governance.

Expected Level of Proficiency:-

Minimum Qualification/Education

Bachelor’s degree in relevant field such as Accounting, Finance, Business Studies, Economics or a related field or Diploma in Information Technology, Computer Science, Networking or equivalent.

 Experience

At least 5 years’ experience in ICT for degree holder or 10–12 years relevant IT experience for diploma holder, preferably in terminal, industrial, or oil & gas environments.

Specialized Knowledge & Skills

•          IT operations, servers, networks, cloud services, and cybersecurity controls

•          Incident, problem, change management (MOC)

•          Root Cause Analysis / Root Cause Failure Analysis (RCA / RCFA)

•          Internal & external audits including ISO certifications

•          IT procurement processes (PR, PO, invoice verification)

•          Vendor management and documentation control

•          HSE awareness in hazardous and 24-hour operational environments

Key Accountabilities:-

• Provide daily operational support and preventive maintenance for IT systems, networks, servers, and end-user devices.
• Act as primary IT support contact for employees, contractors, and operational teams Maintains company ledgers and daily financial transactions.
• Implement IT security controls, access management, and compliance with company IT policies.
• Manage internal and external IT audits, including ISO certification audits and corrective action tracking.
• Execute IT procurement administration including PR raising, PO coordination, invoice verification, and Finance liaison.
• Manage and participate in Management of Change (MOC) processes for IT systems and infrastructure.
• Conduct or support RCA/RCFA for IT incidents and system failures.
• Coordinate outsourced IT vendors and service providers.
• Maintain IT documentation, asset registers, configuration baselines, and licensing records
• Support IT projects, upgrades, system migrations, and infrastructure improvements.
• Ensure compliance with HSE requirements during all IT activities

Only shortlisted candidates will be notified.

Perks & Benefits :-

• Allowance (travel stipends, transportation, etc.)
• Regular team activities
• Medical insurance
• Paid training and development

Kertih Terminals Sdn. Bhd (KTSB) merupakan sebuah syarikat usaha sama antara PETRONAS Chemicals Group Bhd (40%), Dialog Equity Sdn Bhd (30%) dan Vopak Terminals Penjuru Pte Ltd (30%). KTSB merupakan sebuah syarikat logistik berorientasikan perkhidmatan dalam menyediakan kemudahan tangki berpusat untuk pelbagai loji petrokimia di Kompleks Perindustrian Petroleum PETRONAS di Kertih, Terengganu Darul Iman, Malaysia. KTSB telah diperbadankan pada 5 April 1997 dan kami telah menggaji lebih daripada 160 pekerja untuk mengurus dan mengendalikan 42 tangki simpanan kami dengan jumlah kapasiti melebihi 400,000 meter padu. Dengan prospek yang cemerlang untuk kestabilan dan pertumbuhan jangka panjang, syarikat ini mempelawa individu yang berkelayakan untuk memohon jawatan berikut yang berpangkalan di Kerteh, Terengganu:-

EKSEKUTIF TEKNOLOGI MAKLUMAT (IT)

Ringkasan Peranan Kerja:-

Bertanggungjawab untuk operasi, penyelenggaraan dan sokongan harian sistem dan infrastruktur IT KTSB, memastikan ketersediaan, kebolehpercayaan, keselamatan dan pematuhan yang tinggi. Menyokong operasi terminal 24 jam melalui perkhidmatan IT secara langsung, pengurusan infrastruktur, penyelarasan vendor dan tadbir urus operasi.

Tahap Kemahiran yang Dijangkakan:-

Kelayakan Minimum/Pendidikan

Ijazah Sarjana Muda dalam bidang berkaitan seperti Perakaunan, Kewangan, Pengajian Perniagaan, Ekonomi atau bidang berkaitan atau Diploma dalam Teknologi Maklumat, Sains Komputer, Rangkaian atau setaraf.

Pengalaman

Sekurang-kurangnya 5 tahun pengalaman dalam ICT untuk pemegang ijazah atau 10–12 tahun pengalaman IT yang berkaitan untuk pemegang diploma, sebaik-baiknya dalam persekitaran terminal, perindustrian atau minyak & gas.

Pengetahuan & Kemahiran Khusus

• Operasi IT, pelayan, rangkaian, perkhidmatan awan dan kawalan keselamatan siber

• Pengurusan insiden, masalah, perubahan (MOC)

• Analisis Punca Akar / Analisis Kegagalan Punca Akar (RCA / RCFA)

• Audit dalaman & luaran termasuk pensijilan ISO

• Proses perolehan IT (PR, PO, pengesahan invois)

• Pengurusan vendor dan kawalan dokumentasi

• Kesedaran HSE dalam persekitaran operasi berbahaya dan 24 jam

Akauntabiliti Utama:-

• Menyediakan sokongan operasi harian dan penyelenggaraan pencegahan untuk sistem IT, rangkaian, pelayan dan peranti pengguna akhir.
• Bertindak sebagai penghubung sokongan IT utama untuk pekerja, kontraktor dan pasukan operasi. Mengekalkan lejar syarikat dan transaksi kewangan harian.
• Melaksanakan kawalan keselamatan IT, pengurusan akses dan pematuhan dengan dasar IT syarikat.
• Mengurus audit IT dalaman dan luaran, termasuk audit pensijilan ISO dan penjejakan tindakan pembetulan.
• Melaksanakan pentadbiran perolehan IT termasuk pengumpulan PR, penyelarasan PO, pengesahan invois dan perhubungan Kewangan.
• Mengurus dan mengambil bahagian dalam proses Pengurusan Perubahan (MOC) untuk sistem dan infrastruktur IT.
• Menjalankan atau menyokong RCA/RCFA untuk insiden IT dan kegagalan sistem.
• Menyelaras vendor dan penyedia perkhidmatan IT yang disumber luar.
• Mengekalkan dokumentasi IT, daftar aset, garis dasar konfigurasi dan rekod pelesenan
• Menyokong projek IT, naik taraf, migrasi sistem dan penambahbaikan infrastruktur.
• Memastikan pematuhan dengan keperluan HSE semasa semua aktiviti IT

Hanya calon yang disenarai pendek sahaja akan dimaklumkan.

Faedah & Keistimewaan :-

• Elaun (upah perjalanan, pengangkutan, dll.)
• Aktiviti pasukan tetap
• Insurans perubatan
• Latihan dan pembangunan berbayar

Job responsibilities:

• Handling walk-in customer and sales team in related to service related process.
• Attend ad-hoc service case (Klang Valley) whenever is needed from time to time basis.
• Assist service supervisor on related task with service operation process.
• Stock keeper & inventory monitoring for spare part.
• Perform any other ad-hoc duties as assigned by management.

Job specifications:

• Min. SPM qualification.
• Able to converse & read English & Malay language.
• Microsoft words & Excel. (For data entry only).
• Experience in inventory management.
• Added advantage for technical knowledge with problem solving skills.

Perks & Benefits

• Medical include wellness
• EPF
• Sosco
• Year-end bonus

工作職責：

• 負責接待到店顧客和銷售團隊，處理與服務相關的流程。
• 根據需要，隨時處理巴生谷地區的臨時服務案件。
• 協助服務主管完成與服務營運流程相關的任務。
• 備件庫存管理和監控。
• 執行管理層指派的其他臨時性任務。

職位要求：

• 最低學歷要求為SPM（馬來西亞教育文憑）。
• 能夠用英語和馬來語進行交流和閱讀。
• Microsoft Word 和 Excel。 （僅用於資料輸入）
• 具備庫存管理經驗。
• 具備技術知識和問題解決能力者優先考慮。

福利待遇

• 醫療包括健康
• 僱員公積金
• 索斯科

職責範圍：負責所有室內外維修保養工作。確保所有工作有效率地完成，以實現公司短期和長期目標，並按照公司價值觀執行所有工作。

職位描述

• 負責協助部門主管確保所有維修和服務工作。
• 各項工作均依部門標準流程及時完成。
• 現場檢查、檢查故障並為客戶泵浦的問題提供解決方案。
• 工作完成後，請確保所有報告和記錄都已更新。
• 必要時負責服務部門的物料計畫。
• 機械故障排除。
• 水泵大修工作。
• 執行維護檢查清單、預防性維護和糾正性維護。
• 製造工作。
• 根據需要執行其他職責和臨時任務。

要求

• 候選人必須至少擁有中學/SPM/“O”水準學歷，
• 高中/STPM/“A”水準/大學預科，機械/電機工程專業證書或同等學歷。
• 所需語言：英語和馬來語。
• 該職位要求至少3年相關領域的工作經驗。
• 具備基本的電氣/機械故障排除知識將是加分。
• 熟悉機械工具，例如焊接設備。
• 勤奮、可靠、工作態度積極。
• 必要時需願意出差到外地。
• 持有有效駕駛執照。

福利待遇

• 開放文化
• 個人發展機會
• 5個工作天。
• 工作地點：新山
• • 能夠立即開始工作者優先考慮。

我們歡迎任何與CNC工具機製造相關的職位申請。

職責：

• 根據提供的圖紙，設定獨立機器並進行偏移調整。

要求：

• 不一定要持有文憑/學士學位等證書或經驗，但如有則優先考慮。
• 相關工作經驗者優先考慮。
• 語言能力強，英語和馬來語書面及口語表達能力俱佳。
• 了解遊標卡尺、千分尺和千分錶等基本測量工具。
• 積極主動、樂於學習、勤奮努力、以結果為導向，並具備團隊合作精神。
• 良好的溝通和人際交往能力。
• 能夠獨立工作。
• 我們將提供培訓。
• 如果您能夠獨立進行程式設計和設置，我們可以進一步討論薪資待遇。
• 歡迎應屆畢業生申請。

福利待遇

• 津貼（旅費、交通費等）
• 出席福利
• 個人休假
• 小組診所
• 僱員公積金 (EPF)、社保 (Socso) 和就業保險計劃 (EIS)
• 個人發展機會
• 遠距辦公的彈性

我們歡迎任何與CNC工具機製造相關的職位申請。

職責：

• 根據提供的圖紙，設定獨立機器並進行偏移調整。

要求：

• 不一定要持有文憑/學士學位等證書或經驗，但如有則優先考慮。
• 相關工作經驗者優先考慮。
• 語言能力強，英語和馬來語書面及口語表達能力俱佳。
• 了解遊標卡尺、千分尺和千分錶等基本測量工具。
• 積極主動、樂於學習、勤奮努力、以結果為導向，並具備團隊合作精神。
• 良好的溝通和人際交往能力。
• 能夠獨立工作。
• 我們將提供培訓。
• 如果您能夠獨立進行程式設計和設置，我們可以進一步討論薪資待遇。
• 歡迎應屆畢業生申請。

福利待遇

• 津貼（旅費、交通費等）
• 出席福利
• 個人休假
• 小組診所
• 僱員公積金 (EPF)、社保 (Socso) 和就業保險計劃 (EIS)
• 個人發展機會
• 遠距辦公的彈性

• Set up and operate centerless grinding machines to manufacture metal components to precise specifications
• Monitor machine performance and make necessary adjustments to ensure optimal output and quality
• Perform routine maintenance and troubleshooting on centerless grinding machines
• Supervise subordinate's operators in the department

Perks & Benefits

• Employee equity
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Open culture
• Fitness membership

職責：

• 操作、維護和排除工廠公用設施系統的故障，包括電力分配、壓縮空氣系統、冷凍水和冷卻系統、暖通空調、氣體供應、洗滌器系統和廢水處理廠 (WWTP) 設備。
• 進行水樣採集和基本實驗室測試（例如，pH值、COD、BOD、TSS），分析結果，並根據需要調整化學投加量，以確保符合標準。
• 確保生產線和關鍵設備公用設施的穩定持續供應。
• 監控公用設施運作並識別異常情況，以防止生產停機。
• 依主管安排，執行一般維護和雜務任務。
• 對所有設施和公用設備執行預防性維護（PM）活動。
• 在盡量減少對生產幹擾的情況下，進行故障排除和糾正性維修。
• 找出反覆出現的問題，並支持根本原因分析和糾正措施的實施。
• 在生產時間內提供現場技術支援。
• 對任何影響生產的設施相關問題及時作出反應。
• 從設施角度協助機器安裝、搬遷和調試。
• 確保符合環境、健康與安全、消防安全和監管要求。
• 遵守停機/啟動程序、工作許可製度和承包商安全準則。
• 支援內部稽核、客戶審計和監管檢查。
• 參與緊急應變情況（例如，停電、瓦斯外洩、火警、漏水）。
• 準確記錄維護情況、故障報告和公用事業消耗。
• 支持 5S 管理實踐，保持設施區域的良好衛生狀況。
• 為設施相關的緊急情況提供隨叫隨到或輪班支援。
• 執行公司指派的其他任何任務。

要求：

• 工程專業（電氣、機械、機電一體化或相關領域）最低文憑或證書。
• 至少有 1-3 年工廠設施、公用設施或維護環境的工作經驗。
• 具備電力分配、暖通空調、壓縮空氣、冷凍水和廢水處理系統等設施系統的基本知識。
• 具備對設備進行基本故障排除和維護的能力。
• 熟悉預防性維護（PM）措施和安全規程。
• 了解 EHS（環境、健康與安全）要求和監管標準者優先考慮。
• 能夠適應快節奏的製造環境並滿足生產需求。
• 願意在需要時輪班工作、隨叫隨到或在緊急情況下工作。
• 良好的團隊合作、溝通和解決問題的能力。
• 責任感強，自律性高，能夠在極少監督下獨立工作。

福利待遇

• 津貼
• 醫療保險
• 開放文化

Responsibilities:

• Operate, maintain, and troubleshoot factory utility systems, including electrical power distribution, compressed air systems, chilled water and cooling systems, HVAC, gas supply, scrubber systems, and wastewater treatment plant (WWTP) equipment.
• Perform water sampling and basic laboratory testing (e.g., pH, COD, BOD, TSS), analyze results, and adjust chemical dosing as required to ensure compliance with standards.
• Ensure a stable and continuous supply of utilities to production lines and critical equipment.
• Monitor utility performance and identify abnormalities to prevent production downtime.
• Carry out general maintenance and handyman tasks as assigned by the supervisor.
• Execute preventive maintenance (PM) activities for all facility and utility equipment.
• Perform troubleshooting and corrective repairs with minimal disruption to production.
• Identify recurring issues and support root cause analysis and implementation of corrective actions.
• Provide on-site technical support during production hours.
• Respond promptly to any facility-related issues affecting production.
• Assist in machine installation, relocation, and commissioning from a facilities perspective.
• Ensure compliance with EHS, fire safety, and regulatory requirements.
• Adhere to shutdown/startup procedures, permit-to-work systems, and contractor safety guidelines.
• Support internal audits, customer audits, and regulatory inspections.
• Participate in emergency response situations (e.g., power failure, gas leaks, fire alarms, water leaks).
• Maintain accurate records for maintenance, breakdown reports, and utility consumption.
• Support 5S practices and maintain good housekeeping in facility areas.
• Provide on-call or shift support for facility-related emergencies.
• Carry out any other duties as assigned by the Company.

Requirements:

• Minimum Diploma or Certificate in Engineering (Electrical, Mechanical, Mechatronics, or related field).
• At least 1–3 years of working experience in factory facilities, utilities, or maintenance environment.
• Basic knowledge of facility systems such as electrical distribution, HVAC, compressed air, chilled water, and wastewater treatment systems.
• Ability to perform basic troubleshooting and maintenance of equipment.
• Familiarity with preventive maintenance (PM) practices and safety procedures.
• Knowledge of EHS (Environment, Health & Safety) requirements and regulatory standards is an added advantage.
• Ability to work in a fast-paced manufacturing environment and support production needs.
• Willing to work on shifts, on-call, or during emergency situations when required.
• Good teamwork, communication, and problem-solving skills.
• Responsible, disciplined, and able to work independently with minimal supervision.

Perks & Benefits

• Allowance
• Medical insurance
• Open culture

Responsibilities:

• Perform highly diversified duties to install and maintain production machines.
• Provide emergency/unscheduled repairs of production equipment during production.
• Translate and interpret equipment manuals and work orders to perform required maintenance and service.
• Diagnose problems, replace or repair parts, test and make adjustments.
• Perform regular preventive maintenance on machines, equipment and plant facilities.
• Utilise a variety of hand and power tools, electric meters and material handling equipment in performing duties.
• Identify faulty operations, defective material and report those and any unusual situations to proper supervision.
• Adhere to safety regulations and maintain clean and orderly work areas.

Requirements:

• Proven experience as maintenance technician.
• Basic understanding of electrical, hydraulic and other systems.
• Familiarity of general maintenance processes and methods.
• Working knowledge of tools, common appliances and devices.
• Manual dexterity and problem-solving skills.
• Solid physical condition and strength with a willingness to work overtime.
• Minimum SPM/O level or equivalent; Certificate in HVAC, building maintenance technology or relevant field will be a plus.
• Certified Maintenance

Perks & Benefits

• Open culture
• Personal development opportunities

Job Description

• Develop, maintain and generate smart scope programs for use in inspection, verification of production materials for incoming, outgoing, FAI and in-process parts.
• Work closely with the QA team to measure, examine and test molded part to identify defects and non-conformance to specification.
• Manage and maintain all measurement machine to ensure functionality and meeting production needs.
• Prepare and submit required report(s) or documentation ensure clear identification of product inspection status

Qualification :

• SPM / Diploma in any related field
• Able to read 2D or 3D drawings
• Good knowledge of measurement equipment such as smart scope, caliper, height gauge etc. is an advantage
• Good communication skill and able to communicate effectively with other function teams
• Able to work in a team and individually
• Able to work under the environment with fast tempo
• Good attendance and punctuality to work

Perks & Benefits

• Open culture
• Personal development opportunities

Job description:

Role Overview

The IT Project Assistant (Junior) will support application projects and system implementation initiatives across the organization. This role is ideal for candidates with experience in application support, basic SDLC understanding, and exposure to business analysis and system integration. A basic development background (front-end or scripting) or DevOps/Linux server exposure on any cloud platform is an advantage, but not mandatory. Where technical experience is limited, stronger skills in business analysis, requirements gathering, UAT, and system integration will be emphasized.

You will work closely with business users, vendors, and internal IT teams to support project delivery, coordinate UAT, and assist in resolving system issues.

Key Responsibilities

• Project Coordination & Support
• Assist Project Manager / IT Lead in planning and tracking project activities, timelines, and deliverables.
• Coordinate meetings, prepare minutes, and follow up on action items with stakeholders and vendors.
• Support documentation of project status, risks, and issues.
• Business Analysis & Requirements
• Work with business users to gather and document business and functional requirements.
• Support process analysis and mapping of current vs. future-state workflows.
• Assist in preparing Business Requirement Documents (BRD), user stories, and acceptance criteria.
• SDLC & System Implementation
• Participate in activities across the SDLC, including requirements, design discussions, testing, deployment preparation, and post-implementation support.
• Support system integration efforts by coordinating with vendors and internal teams, ensuring data and process flow across systems.
• Assist in preparing configuration documents, change requests, and deployment checklists.
• Testing & UAT Coordination
• Coordinate User Acceptance Testing (UAT), including test planning, test case preparation, and user scheduling.
• Support execution of test cases, logging of defects, and tracking of defect resolution with vendors and internal teams.
• Assist in ensuring systems meet business requirements before go-live.
• Application Support & Issue Resolution
• Serve as a liaison between business users and IT/vendors to log, track, and resolve system issues.
• Analyze user issues, perform initial troubleshooting, and provide workarounds or escalate to relevant teams.
• Contribute to knowledge base / FAQ documentation for recurring issues and user guides.
• Data Analysis & Reporting
• Support data extraction and analysis using Excel and basic SQL/Python (Pandas) where applicable.
• Assist in preparing operational and project-related reports, dashboards, and performance metrics.
• Analyze system usage, incident trends, or process data to identify opportunities for improvement.

A Junior IT Support Engineer provides technical assistance and support to end-users, ensuring the smooth operation of computer systems and networks. Key responsibilities include :

- Technical Support:

- Troubleshoot and resolve technical issues related to hardware, software, and network systems

- Provide remote and on-site support to end-users, addressing their technical concerns and resolving issues efficiently

- System Maintenance:

- Perform routine maintenance tasks, such as software updates, patches, and system checks

- Assist in the deployment and configuration of new hardware and software

- Problem-Solving:

- Identify and diagnose technical problems, providing timely and effective solutions

- Collaborate with senior IT staff to resolve complex technical issues

- Documentation:

- Document technical issues, resolutions, and procedures for future reference

- Maintain accurate records of IT assets, software licenses, and system configurations

- User Support:

- Provide training and guidance to end-users on the use of IT systems and applications

- Develop and maintain user documentation and guides

Requirements and Skills:

- Education: ITE/Diploma in Computer Science, Information Technology, or a related field

- Technical Skills:

- Strong understanding of computer systems, networks, and operating systems (Windows, macOS, Linux)

- Experience with help desk software and ticketing systems

- Soft Skills:

- Excellent communication and interpersonal skills

- Strong problem-solving and analytical skills

- Ability to work in a fast-paced environment and prioritize tasks effectively

- Good time management and organizational skills

- Certifications:

- CompTIA A+, Network+, or similar certifications are a plus

Career Path:

- Growth Opportunities: upgrading skill and specialize in specific areas (e.g., cybersecurity, cloud computing), or move into IT project management

- Professional Development: Opportunities for ongoing training in emerging technologies and IT service management best practices

- Training will be provided