Total 4,129 it specialist job vacancies

Job Summary

We are seeking an experienced IT Business Analyst with expertise in Insurance Product Configuration, Business Analysis, System Development, and Agile Delivery. The role involves configuring life insurance products, gathering business requirements, conducting impact analysis, and collaborating with Product, Actuarial, Pricing, and IT teams to deliver business solutions and support product rollouts across multiple markets.

Mandatory Skill-set

• 5+ years of experience in Business Analysis, System Analysis, or Full Systems Development;

• Strong experience in Insurance Product Configuration and Product Rollout for Life Insurance products;

• Hands-on experience with Participating (Par), Non-Participating (Non-Par), and ILAS insurance products;

• Experience gathering business requirements, conducting impact analysis, and preparing functional specifications;

• Good knowledge of JavaScript, Node.js, MongoDB, and web/application architectures;

• Experience with API mapping, API specifications, and cross-system integration flows;

• Strong understanding of Agile development methodologies;

• Excellent communication, stakeholder management, problem-solving, and documentation skills;

• Ability to define As-Is and To-Be business process flows;

• Proven ability to influence stakeholders and collaborate across business and technology teams;

• Strong time management, prioritization, and organizational skills;

Desired Skill-set

• Good to have experience with insurance platforms such as Cube, Direct-to-Consumer (DTC), or similar product configuration systems;

• Good to have knowledge of DevOps, Cloud Computing, Microservices, and Mobile Technologies;

• Desired experience working with Product, Actuarial, Pricing, Marketing, and Digital Transformation teams;

• Good to have exposure to insurance product configuration upgrades and multi-market product rollouts;

• Desired understanding of systems engineering concepts, process modeling, and quality management techniques;

• Good to have knowledge of emerging digital technologies and modern solution architectures;

• Desired strong communication, analytical, and relationship management skills;

Responsibilities

• Collaborate with Product, Actuarial, Pricing, and Business teams to understand product specifications, calculations, sales illustrations, and rate tables;

• Gather, analyze, and document business and system requirements for insurance product implementation projects;

• Conduct impact analysis and translate business requirements into functional and technical specifications;

• Configure insurance products on existing business platforms for various distribution channels including Agency, Broker, Customer, and Bancassurance;

• Manage insurance product onboarding and rollout activities across multiple markets;

• Develop delivery plans and coordinate project execution with internal and external stakeholders;

• Create conceptual designs, prototypes, mock-ups, and process flow documentation;

• Define and maintain As-Is and To-Be business and system workflows;

• Support API integration design, mapping, specification, and cross-system sequence flows;

• Collaborate with IT Infrastructure, Security, Solution Delivery, and Business teams to ensure successful project delivery;

• Support system enhancements, upgrades, testing, deployment activities, and ongoing production support;

• Ensure projects are delivered within agreed timelines, budgets, and quality standards;

• Apply best practices in business analysis, communication, problem-solving, and solution delivery throughout the project lifecycle;

• Support user adoption, training, and change management initiatives for newly implemented systems and applications.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (Privacy Policy | SCIENTE

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Job Overview

We are seeking a proactive IT Systems Engineer to support and maintain enterprise infrastructure across both cloud and on-premiseenvironments. This role will be responsible for ensuring the stability, security, and performance of critical IT systems while supporting daily operations and infrastructure projects.

The ideal candidate should possess hands-on experience in Microsoft technologies, server administration, and cloud platforms, with strong troubleshooting and problem-solving capabilities.

Key Responsibilities

Infrastructure & System Administration

• Manage and maintain enterprise IT infrastructure across cloud and on-premise environments.
• Administer Microsoft 365, Azure, Windows Server, and messaging platforms.
• Perform server installation, configuration, patch management, and system upgrades.
• Monitor system health, performance, and availability to ensure business continuity.

Operational Support

• Provide technical support for internal IT systems and infrastructure-related issues.
• Troubleshoot and resolve server, application, and system performance issues.
• Support daily IT operations and respond to incidents in a timely manner.
• Work closely with users and stakeholders to address technical requirements.

Security & Compliance

• Maintain system security controls and ensure compliance with established IT policies and standards.
• Support security reviews, audits, and infrastructure hardening initiatives.
• Ensure system configurations align with operational and compliance requirements.

Documentation & Projects

• Maintain accurate technical documentation, system configurations, and operational procedures.
• Participate in infrastructure enhancement and technology implementation projects.
• Support continuous improvement initiatives across the IT environment.

Requirements

• Diploma or Degree in Information Technology, Computer Science, Engineering, or a related discipline.
• Experience supporting Microsoft 365, Azure, Windows Server, and Exchange environments.
• Strong knowledge of server administration, system monitoring, and infrastructure support.
• Ability to diagnose and resolve technical issues across enterprise IT systems.
• Familiarity with IT security practices and compliance requirements.
• Strong communication and interpersonal skills.
• Ability to work independently and collaborate effectively within a team environment.
• Comfortable working in a fast-paced operational environment.

Preferred Skills

• Experience with Microsoft Exchange administration.
• Exposure to cloud infrastructure and hybrid environments.
• Knowledge of system backup, patch management, and disaster recovery processes.
• Familiarity with IT infrastructure projects and system migrations.
• Understanding of ISO 27001 or related IT governance and security standards.

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Description

·      We are seeking a proactive and customer-focused IT Helpdesk Support Professional to provide technical assistance and support to end users experiencing software and application-related issues. 

·      The ideal candidate will possess strong troubleshooting abilities, effectively manage support tickets, and ensure timely resolution of incidents while adhering to defined SLAs and KPIs. 

Key Responsibilities 

·      Provide first-level technical support for software and application-related issues. Diagnose, troubleshoot, and resolve incidents raised by end users. Log, track, prioritize, and manage tickets through ServiceNow or other ticketing systems. 

·      Escalate unresolved issues to appropriate teams and follow up to ensure timely closure. 

·      Communicate updates and resolutions clearly to users throughout the ticket lifecycle. Monitor and meet established service levels, KPIs, and response timelines. 

·      Document incidents, solutions, and workarounds accurately within the ticketing system. 

·      Support incident, service request, and problem management processes. 

·      Collaborate with internal teams to identify recurring issues and drive continuous improvement. 

·      Maintain a high level of customer satisfaction through professional and effective support. 

Required Skills 

·      Experience handling ticket management and escalations in a service desk environment. 

·      Strong troubleshooting and problem-solving skills for application-related issues. Hands-on experience with ServiceNow or similar ticketing tools. 

·      Familiarity with ITIL processes, including incident, problem, and service request management. Experience working in SLA/KPI-driven support environments. 

·      Strong customer service, communication, and end-user engagement skills. 

·      Ability to manage multiple priorities in a fast-paced support environment. 

·      Preferred Experience 2–4 years of experience in IT Helpdesk, Service Desk, or Application Support roles. 

·      Experience supporting enterprise users and business applications. 

·      ITIL Foundation certification will be an added advantage.

Brief Summary:
We are seeking an IT Systems Engineer to oversee both cloud and on-premise systems, ensuring seamless operations and robust security compliance. Join us in maintaining and enhancing our internal IT infrastructure.

Responsibilities:

• Manage and monitor internal IT systems, encompassing cloud environments (Microsoft 365/Azure) and on-premises servers.
• Perform hands-on server administration, including installation, configuration, patching, and performance monitoring.
• Act as the administrator for Microsoft 365 and on-premise Exchange systems.
• Support daily IT operations while ensuring system availability, security, and compliance with ISO 27001 standards.
• Maintain accurate, up-to-date documentation of systems, configurations, and procedures.
• Participate in IT projects as assigned.
• Undertake any additional tasks as directed by the supervisor.

Requirements:

• Diploma in Computer Science or a related field.
• Proven experience in managing and supporting Microsoft 365 systems and Microsoft Windows Server.
• Strong ability to diagnose, troubleshoot, and resolve server and internal IT system issues.
• Capable of collaborating with users at various levels.
• Good working attitude and disposition, with the ability to think creatively and work under pressure.
• Competent in working both independently and effectively within teams.
• Office-based work environment.

EA License No.: 01C4394 (PERSOL SINGAPORE PTE LTD)

Registration No.: R23112488 (Julian Nerchan)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

As a IT Support Engineer(End user), you will be responsible for providing technical assistance and support to end-users and ensuring the smooth operation of IT systems and services.

You will diagnose and resolve technical issues, escalate problems as necessary, and provide timely responses to user inquiries. Additionally, you will contribute to the development and maintenance of support documentation and assist in the implementation of IT projects.

Job Responsibilities:

• Provide technical support to employees for hardware, software, and application-related issues.
• Troubleshoot Windows OS,Microsoft Outlook, Office 365 applications, and general IT problems.
• Install, configure, and maintain organization-approved software and applications on desktops, laptops, and mobile devices.
• Assist users with device setup, configuration, and data migration when replacing or upgrading computers.
• Ensure endpoint security solutions (e.g., encryption, antivirus) are active and compliant.
• Manage Windows Active Directory for user accounts (e.g., account creation, password resets, access management).
• Set up and configure Office 365 email accounts for new employees.
• Support and troubleshoot smartphones,tablets (Android & iOS) for corporate email and application access.
• Perform basic hardware troubleshooting for desktops, laptops, and peripherals (printers, scanners, monitors).
• Coordinate with vendors for hardware repairs, warranty claims, and replacements.
• Assist in setting up meeting room IT equipment, video conferencing tools, and collaboration platforms.
• Maintain documentation for common IT issues, troubleshooting steps, and user guides.
• Educate employees on best practices for IT security, email usage, and software tools.
• Assist in preparing training materials or conducting brief IT training sessions when needed.
• Work closely with the service deskteam for ticket resolution and escalation.
• Maintain accurate records of IT support activities, issue resolutions, and asset inventory.
• Ensure timely submission of support reports, work logs, and attendance records.
• Attend weekly team meetings for updates and knowledge sharing.

Working Hours: Monday – Thursday (8.30am – 6pm), Friday (8.30am – 5.30pm) (Hybrid working arrangement)
Working Location: Jurong Island/West
Salary: Up to SGD 5,800

The IT Engineer will serve as a trusted IT liaison supporting infrastructure initiatives, coordinating IT projects, and ensuring alignment with corporate IT policies, security standards, and operational requirements. This role acts as the bridge between business users and IT teams to drive effective communication, project execution, and service delivery.

Responsibitlities:

• Partner closely with stakeholders to understand and support their operational and strategic IT infrastructure needs.
• Coordinate and manage infrastructure-related projects, ensuring timely delivery and compliance with corporate IT standards and policies.
• Act as the key liaison between business stakeholders, IT infrastructure teams, vendors, and service providers.
• Facilitate regular engagement sessions with stakeholders to communicate IT initiatives, security updates, policy changes, and gather feedback.
• Coordinate infrastructure setup and implementation activities including Virtual Machines, storage systems, network connectivity, and enterprise platforms.
• Monitor and follow up on IT service desk tickets, escalations, and infrastructure-related incidents to ensure timely resolution.
• Support IT budget tracking, procurement coordination, and resource planning for infrastructure initiatives.
• Ensure compliance with IT governance frameworks, policies, and standards such as IT Policies, and End-User Acceptable Use Policies.
• Assist in reviewing and improving operational processes related to infrastructure support, project coordination, and stakeholder engagement.
• Coordinate Proof-of-Concept (POC) activities with vendors and internal teams to evaluate emerging technologies and support digitalisation initiatives.
• Work closely with cross-functional IT teams to align infrastructure solutions with organisational and operational requirements.
• Drive cybersecurity awareness and promote adoption of new IT initiatives across stakeholders.

Requirements:

• Diploma or Degree in Information Technology, Computer Science, Engineering, or related disciplines.
• Experience in IT infrastructure coordination, project coordination, IT operations, or stakeholder management.
• Basic understanding of IT infrastructure concepts such as networking, virtual machines, data storage, and data centre operations.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.

• Delete personal data as it is not required at this application stage.

• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Siew Ting (Maeve) - R25127375

ScienTec Consulting Pte Ltd - 11C5781

Working Hours: Monday – Thursday (8.30am – 6pm), Friday (8.30am – 5.30pm) (Hybrid working arrangement)
Working Location: Jurong Island/West
Salary: Up to SGD 5,800

The IT Executive will serve as a trusted IT liaison supporting infrastructure initiatives, coordinating IT projects, and ensuring alignment with corporate IT policies, security standards, and operational requirements. This role acts as the bridge between business users and IT teams to drive effective communication, project execution, and service delivery.

Responsibitlities:

• Partner closely with stakeholders to understand and support their operational and strategic IT infrastructure needs.
• Coordinate and manage infrastructure-related projects, ensuring timely delivery and compliance with corporate IT standards and policies.
• Act as the key liaison between business stakeholders, IT infrastructure teams, vendors, and service providers.
• Facilitate regular engagement sessions with stakeholders to communicate IT initiatives, security updates, policy changes, and gather feedback.
• Coordinate infrastructure setup and implementation activities including Virtual Machines, storage systems, network connectivity, and enterprise platforms.
• Monitor and follow up on IT service desk tickets, escalations, and infrastructure-related incidents to ensure timely resolution.
• Support IT budget tracking, procurement coordination, and resource planning for infrastructure initiatives.
• Ensure compliance with IT governance frameworks, policies, and standards such as IT Policies, and End-User Acceptable Use Policies.
• Assist in reviewing and improving operational processes related to infrastructure support, project coordination, and stakeholder engagement.
• Coordinate Proof-of-Concept (POC) activities with vendors and internal teams to evaluate emerging technologies and support digitalisation initiatives.
• Work closely with cross-functional IT teams to align infrastructure solutions with organisational and operational requirements.
• Drive cybersecurity awareness and promote adoption of new IT initiatives across stakeholders.

Requirements:

• Diploma or Degree in Information Technology, Computer Science, Engineering, or related disciplines.
• Experience in IT infrastructure coordination, project coordination, IT operations, or stakeholder management.
• Basic understanding of IT infrastructure concepts such as networking, virtual machines, data storage, and data centre operations.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.

• Delete personal data as it is not required at this application stage.

• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Siew Ting (Maeve) - R25127375

ScienTec Consulting Pte Ltd - 11C5781

COMPANY DESCRIPTION

Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of "Beyond your expectations", Beyondsoft is committed to provide our customers in countries along the "Belt and Road" with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development.

RESPONSIBILITIES

• Assist Test Engineer to carry out all the test and de-bug related activities

• Perform hands-on assembly & disassembly of testing equipment/device so that testing activities in accordance to work instructions, test procedures and work schedule• Review and clarify test requirement

• Execute testing based on the test cases

• Perform the exploratory test and clarify test procedure when needed• Perform troubleshooting and identify root causes for the issues and report the defects

• Record and document result

• Nitec / Higher Nitec in Electrical, Electronics, Mechanical, or Mechatronics Engineering (or a related technical discipline).

• Experienced in using hand tools for the physical assembly, disassembly, and secure mounting of hardware units, components, or test jigs.

• Practical experience operating standard laboratory diagnostic equipment—such as multimeters.

• Ability to read, interpret, and precisely execute Work Instructions (WI) and written test procedures.

• Capable of clearly identifying, isolating, and documenting exact failure points, with the ability to compile structured defect reports for the Test Engineering team.

Beyondsoft committed to being an equal opportunity employer and provides equal employment opportunities to all employees and applicants. We strive to cultivate a workplace that celebrates diversity and inclusion, where individuals of all backgrounds—regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, or any other distinguishing trait—can succeed and thrive. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, national origin, disability status, genetics, sexual orientation, gender identity, or expression. This policy applies to all terms and conditions of employment, including recruiting, hiring, and the entire employee lifecycle. We are focused on creating an environment where everyone can reach their full potential.

Employment offers from Beyondsoft are contingent upon the successful completion of any required pre-employment processes, in line with applicable laws and regulations. Beyondsoft does not ask for any recruitment fees, nor does it request any unauthorized payments from candidates as part of the hiring process

This is a 2-year contract role attached to a trade union.  The contract is subject to extension on yearly basis.  Location: East

This is a pivotal role to expand the corporate membership of the organization.  This function is responsible for prospecting and acquisition of new members, driving engagement with key decision-makers, and ensuring strong conversion results aligned with performance metrics.

Requirements:

• Diploma or Degree
• Preferably with relevant experience in sales, business development, or client engagement
• Highly motivated, results-driven, and resilient with the ability to operate independently while collaborating effectively within a team structure.
• Strong relationship-building and communication capabilities, with the confidence to engage and influence external stakeholders at senior levels.
• Analytical mindset with the ability to interpret data to optimise outreach execution and performance strategies.
• Basic knowledge in Customer Relationship Management (CRM)

Work Days

Monday to Friday 9am to 6pm

Salary

Fixed Base Salary $3,000 to $4,500 excluding commission (gross salary range $4,700 ~to $6,200)

To Apply

WhatsApp resume: 8023-1992 or

Email resume: acerec@singnet.com.sg

The Tactical Marketing Specialist is responsible for day-to-day execution and support of pricing, quotation, sampling, and system setup activities for the GaN Business Division. This role focuses on operational accuracy, timely support, and cross-functional coordination, working closely with Sales, Product Marketing, and Operations to ensure smooth commercial execution while following established policies and approval frameworks.

Key Responsibilities

Quotation & Pricing Support

• Support all quoting activities and analysis, focused on margin and historical analysis
• Prepare and support Design In (DIN) approval requests and DIN margin analysis in accordance with guidelines.
• Assist in the maintenance of Quarterly Price Books and Master Price Program (MPP), focused on data accuracy and integrity
• Work with marketing to setup and maintain pricing curves
• Provide analysis, feedback and guidance to product line marketing for customer contract price reviews
• Handle pricing-related queries and coordinate approvals as required

Samples & Evaluation Support

• Support management of product samples
• Maintain sample orders, including handling holds, priorities, approvals, and customer queries.
• Support enforcement of maximum sample quantities for auto-approval.

Operational & Cross-Functional Support

Act as a support point for Sales and internal teams on commercial execution queries. Coordinate with global stakeholders across regions to ensure timely execution and information flow. 

Position Overview

We are seeking a detail-oriented,trustworthy and proactive Treasury Specialist to support the Group's treasury operations and cash management activities across multiple entities and bank accounts.

The successful candidate will be responsible for daily banking operations, payment execution, cash reporting,bank account administration, and treasury coordination for multiple companies within the Group. This role requires close collaboration with finance teams across different locations and regular communication with banking partners.

As the Group is currently in a rapid growth stage, the ideal candidate should be comfortable working in a dynamic environment, establishing processes where needed, and independently driving tasks to completion.

Key Responsibilities

Treasury & Cash Management

• Manage daily treasury operations for multiple entities within the Group.
• Monitor and maintain multiple corporate bank accounts across different banks and jurisdictions.
• Prepare and maintain accurate bank deposit journals and cash transaction records.
• Monitor account balances and liquidity positions to ensure adequate funding for operational requirements.

Payment Processing & Banking Operations

• Process payments accurately and timely in accordance with approved internal workflows and authorization procedures.
• Execute payments based on approved OA (Office Automation) and internal approval processes.
• Coordinate intercompany fund transfers where required.
• Maintain payment records and supporting documentation in accordance with internal control requirements.

Bank Account Administration

• Maintain proper control and safekeeping of banking credentials, including:
• Internet banking access credentials
• Security tokens
• Physical U-Key devices
• Banking authorization records
• Maintain an up-to-date register of all Group bank accounts and authorized signatories.
• Coordinate bank account opening, modification, and closure processes.
• Support KYC, compliance reviews, and periodic bank documentation updates.

Banking Relationship Management

• Establish and maintain effective working relationships with bank relationship managers and service teams.
• Act as the primary point of contact for day-to-day banking matters.
• Coordinate with banks on:
• Online banking setup and maintenance
• Payment arrangements
• Account services
• Banking documentation
• Trade finance and treasury-related matters
• Support discussions relating to banking facilities, cash management services and financing arrangements.

ERP & System Support

• Utilize ERP systems to support treasury and cash management activities.
• Record and maintain treasury-related transactions within the ERP system.
• Ensure data accuracy and consistency between banking platforms and accounting records.
• Participate in process optimization and treasury system improvement initiatives.
• Experience with Kingdee Cloud (Kingdee Yun Xing Kong / 金蝶云星空) is highly preferred.

Requirements

Education

• Diploma or Bachelor's Degree in Finance, Accounting, Business Administration, Economics or related disciplines.

Experience

• Minimum 1 years of treasury, cashier, banking operations, finance or related experience.
• Experience handling multiple corporate bank accounts is highly preferred.
• Experience in multinational groups or multi-entity environments is an advantage.

Technical Skills

• Strong understanding of treasury operations, payment processes and banking controls.
• Proficiency in Microsoft Excel and financial systems.
• Experience with ERP systems is highly preferred.
• Experience with Kingdee Cloud (金蝶云) is strongly preferred.

Language Requirements

• Proficiency in both English and Chinese (written and spoken) is required.
• Ability to read and write Chinese documents and communicate effectively with Chinese-speaking stakeholders.

Personal Attributes

• High level of integrity, responsibility and attention to detail.
• Strong awareness of confidentiality and internal control requirements.
• Self-motivated and capable of working independently with minimal supervision.
• Strong organizational and time management skills.
• Comfortable working in a fast-growing and evolving organization.
• Ability to build processes and solve problems where established procedures may not yet exist.
• Comfortable collaborating through online communication platforms and virtual meetings.
• Familiarity with the working style and culture of Chinese-invested or China-headquartered companies is highly desirable.

As a Sales CRM Controller & Process Specialist, you will serve as the primary contact for users and corporate teams (Sales, IT, and others) on all CRM topics related to sales processes. You will work closely with sales teams and system users to ensure process adherence, data quality, and operational efficiency. Acting as the link between business needs and technical solutions, you will maintain master data integrity, enforce corporate sales process standards, and proactively push automation initiatives that enhance sales performance across the organization.

We are looking for a professional with hands-on experience in CRM-enabled sales operations and process controlling, ideally within a B2B environment. Strong communication skills, a results-oriented and analytical mindset, and technical proficiency in Microsoft Dynamics 365, Power Automate or comparable workflow tools, Power BI, and Microsoft Excel are essential to succeed in this role.

Position description – Your fields of activity at a glance

• Ensure adherence to corporate sales processes within CRM; identify deviations, track resolution, and report on compliance KPIs to sales leadership
• Own pipeline data integrity: monitor stage progression, flag stale opportunities, and enforce entry/exit criteria across the sales funnel
• Maintain and govern core CRM master data (accounts, contacts, opportunities); run regular cleansing cycles and manage deduplication
• Design and deploy Power Automate flows to reduce manual CRM tasks — from opportunity updates and approval routing to activity reminders and data validation triggers
• Build and maintain dashboards tracking pipeline health, data quality scores, and process adherence; translate findings into actionable recommendations
• Act as the main contact for users and internal teams for all operational CRM questions, including user support, training, and documentation

For the past 75 years, MS First Capital has been actively involved in the non-life insurance business both in Singapore and across Asia. Our roots can be traced back to the 1950s where we engaged in writing both personal and commercial lines of non-life insurance business across various classes such as Fire, Engineering, Marine Hull, Marine Cargo, Bond, Professional Indemnity, Motor, Public Liability, Worker's Compensation, Personal Accident and other Miscellaneous Accident.

We are a reputable source of cutting-edge insurance options, catering to a diverse range of clients, both individuals and corporate. We are proud that our financial strength rating of 'A+ (Superior)' with 'Stable' outlook has been reaffirmed by AM Best, given our consistently impressive financial performance. We are also recently awarded Top 300 Employer by the Singapore Opportunity Index for our effort in creating meaningful career pathways, fostering inclusive growth, and investing in our employees' potential.

This is a perfect gateway into the highly niche sector of non-life reinsurance, part of Singapore's bustling financial services sector. As a wholly-owned entity of the world-renowned Mitsui Sumitomo Insurance (MSI) Group, we are dedicated to developing young talents for our sector. As a member of our young talent pool, you can look forward to comprehensive professional training, sponsorship of professional qualifications, a friendly and collaborative culture and a competitive compensation package.

We are looking for an experienced Senior QA Analyst to support our core modernization initiatives on a fixed-term contract basis, focusing on User Acceptance Testing (UAT) across Data Analytics platforms, Power BI reporting, and UiPath automation solutions. This role is critical in ensuring the accuracy, reliability, and business readiness of data-driven insights and automated processes. The ideal candidate will have strong experience in data validation, BI testing, and automation QA, along with the ability to collaborate closely with business and technology stakeholders.

Responsibilities

• Design, prepare, and execute UAT test scenarios and test cases

• Validate:

*Data accuracy from source systems to reports

*Business logic, KPIs, and calculations

*Dashboard functionality and usability

• Perform data reconciliation using SQL or other tools

• Coordinate with business stakeholders for UAT execution and sign-off

• Track, report, and manage defects through resolution

• Test end-to-end UiPath automation workflows

• Validate:

*Process logic and business rules

*Error handling and exception scenarios

*Integration with upstream and downstream systems

• Conduct regression testing for robot releases

• Support UAT cycles for automation deployments

• Define and implement UAT strategy and approach

• Develop:

*Test plans and schedules

*Entry and exit criteria

*Test metrics and reporting

• Drive structured defect management processes

• Identify opportunities to automate testing processes

• Contribute to QA best practices across modernization programs

• Enhance testing efficiency and coverage

Requirements

• 5+ years of experience in QA / Testing roles

• Strong experience in UAT for Data Analytics / BI platforms

• Hands-on experience testing Power BI dashboards and reports

• Solid understanding of:

*Data models and ETL processes

*Data warehousing concepts

• Proficiency in SQL for data validation

• Understanding of automation lifecycle and exception handling

• Test case design and execution

• UAT coordination and stakeholder management

• Strong communication and stakeholder management skills

• High attention to detail and analytical mindset

• Experience in data migration or transformation projects

• Knowledge of data quality and governance frameworks

• Experience testing RPA / workflows is a plus
  

Due to the volume of applications received, we will only contact shortlisted candidates. We may retain your personal data for as long as it is necessary to fulfil the purposes for which they were collected, or as required or permitted by applicable laws. Should you disagree, please contact our Data Protection Officer for more information on the retention and disposal of your personal data.

☑ Near MRT

☑ High Bonuses

☑ Family Friendly Environment

Job Scope

• Oversee IT vendor management by managing risks, ensuring compliance with regulatory, security, and legal requirements, and conducting regular audits and assessments.
• Manage contracting processes and vendor costs, ensuring agreements align with business focus, budgets, and regulatory standards.
• Track and analyze vendor performance against KPIs and SLAs, driving continuous improvements and maintaining strong vendor relationships.
• Collaborate with internal stakeholders to align vendor management practices with business objectives and provide detailed reports on vendor performance and risks to senior management.

Requirements

• Degree in Business Administration, or a related field, with at least 5 years of experience in IT vendor management or procurement.
• Strong understanding of regulatory and legal requirements related to IT vendor management and experience managing vendor performance and dispute resolution.
• Proven analytical and problem-solving skills, with the ability to assess vendor performance, develop improvement plans, and proactively manage risks.

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892

Job Summary

You will serve as the single point of contact for IT incidents and service requests, manage data centre operations, and ensure smooth IT infrastructure functioning while adhering to service level agreements and supporting shift work including weekends and public holidays.

Responsibilities

• Provide a single point of contact for incident management, service requests, and escalation to ensure timely resolution
• Monitor and maintain data centre operations and facilities to ensure system availability and reliability
• Manage equipment movement to support operational needs and asset tracking
• Conduct daily monitoring of system status to detect and address abnormalities promptly
• Ensure proper functioning of existing data centre systems to maintain operational continuity
• Perform tape mount and un-mount tasks for backup operations to secure data integrity
• Handle portable media storage for off-site backup to support disaster recovery plans
• Liaise with vendors to coordinate maintenance and system enhancement activities
• Troubleshoot and report system incidents, problems, and abnormalities to minimize downtime
• Resolve incidents related to routine problems or known issues to maintain service quality
• Adhere to service level agreements for response and turnaround times to meet customer expectations
• Work shifts including weekends and public holidays to provide continuous IT support

Required competencies and certifications

• Diploma in Computer Science, Electronics, IT, or equivalent
• Minimum 1 year of relevant experience in IT infrastructure operations
• Ability to work 12-hour shifts (with Shift allowance on top of basic salary)

Preferred competencies and qualifications

• Customer and service orientation to enhance user satisfaction

Maestro HR
damien lee tian hong
R1106726
16C8462