Total 63 Junior Executive it manager job vacancies

Highlights:

• Leading Cloud Solution Provider
• Permanent job opportunity
• Great remuneration and benefits
• Great career progression
• 5 days work week, normal office working hour
• Location: Kallang

Job Responsibility

• Design solutions across cloud, infrastructure & security, not just one niche.
  Engage customers and translate business needs into practical, scalable solutions.
• Lead solution design, presentations, demos & POCs.
• Build compelling proposals (architecture + costing + positioning).
• Work closely with vendors and internal teams to make deals happen.
• Support RFPs, SOWs, and ensure solutions are delivery-ready.

Requirements:

• Has experience in Presales / Solutions Engineering / Technical Consulting
• Understands cloud (AWS preferred) and enterprise IT environments
• Can confidently communicate with both technical teams and business stakeholders
• Thrives in a fast-paced, sales-driven environment
• AWS Certifications (e.g. Solutions Architect) (Good to have)
• Experience in MSP / Cloud Migration / Managed Services (Good to have)
• Exposure to security or monitoring solutions (Good to have)

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to dicksern@trustrecruit.com.sg with provided your latest resume in MS WORD format with below information.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Dick Sern

EA Personnel Reg No: R22106832

Location: 80 Bendemeer
Working Hours: 24x7 Shift (12 hours)

• 8:30am – 8:30pm / 8:30pm – 8:30am

Summary of the role
We are currently looking for a System Administrator with a minimum of 1 year of experience supporting systems and networks in an enterprise environment. Previous NOC experience would be an advantage. The System Administrator will operate as a Level 1/ Level 1.5 support role in a 24x7 enterprise environment, responsible for proactive monitoring, initial diagnosis, and escalation of incidents.

Responsibilities:
• Administration and management of IT Infrastructure and data center support, which includes basic systems, network, database, and application support.

• Respond to the incoming alerts (system-triggered, e-mail, etc.)

• Monitor infrastructure and applications using monitoring tools (SolarWinds, Grafana)

• Assess incoming alerts to understand their severity and impact before escalating

• Log, update, and manage incidents, requests, and changes in ITSM tools (ServiceNow)

• Perform basic health checks, service restarts, and routine operational tasks

• Follow documented support procedures for incident management, which include identifying and determining the root cause and resolving the incident or escalating to the appropriate resolver group according to SLA (Service Level Agreement).

• Maintenance of technical documentation (for NOC) of processes and procedures used throughout normal operations.

Requirements:
• Recognized Diploma in Electrical / Electronic / Computer Engineering / Information Systems

• Possess basic working knowledge and hands-on experience in Windows Server and/or Linux and/or Unix Systems administration

• Good analytical and troubleshooting skills in the area of technical fault isolation and rectification.

• Customer-oriented, patient, meticulous, and a strong team player.

• Strong & effective communication and interpersonal skills with a desire to work as part of a team.

• Aptitude to learn and pick up new skillsets in Systems and Network related Technologies as part of career progression and advancement.

• Willing and able to perform 12-hour Shift Work including weekends and public holidays.

Preferred Skills

• Cisco Certified Network Associate (CCNA) – Mandatory

• ServiceNow, SolarWinds -Preferred

Job Responsibilities:

The Assistant Vice President, IT Third Party Risk Management (IT TPRM) assists the VP and the ASO IT TPRM team in executing the end-to-end IT third-party risk management process across the System Office of Asia (ASO). The role focuses on timely handling of IT TPRM cases, coordination with internal stakeholders and vendors, and supporting effective portfolio management and oversight of IT third parties.

This role plays a hands-on execution and coordination role within the IT TPRM operating model, ensuring that IT third-party risk assessments, reviews, and ongoing monitoring activities are completed accurately, consistently, and in line with ASO policies and regulatory expectations.

Third Party Risk Management (TPRM) – IT Focus

• Support the execution of IT Third Party Risk Management processes across ASO, covering onboarding, due diligence, risk assessment, outsourcing classification, ongoing monitoring, issue tracking, and offboarding.

• Handle and coordinate IT TPRM cases end-to-end, ensuring reviews are completed on time and in accordance with defined SLAs.

• Perform IT third-party risk assessments, including analysis of control questionnaires, supporting evidence, and remediation plans.

• Work closely with Internal IT teams, Information Security, Risk, Compliance, and Business stakeholders to clarify requirements and address gaps identified during reviews.

• Track issues, findings, and remediation actions, and follow up with vendors and internal owners to ensure timely closure.

IT Third Party Vendor & Portfolio Coordination

• Assist the VP in managing and maintaining a consolidated IT third-party portfolio view for ASO.

• Coordinate with vendors and internal stakeholders to collect required documentation, evidence, and updates.

• Support monitoring of third-party risk profiles, criticality, concentration risk, and dependency.

• Assist with preparation of portfolio-level reports, metrics, and dashboards for management review.

Regulatory, Policy & Governance Support

• Support compliance with local regulatory requirements, outsourcing guidelines, and internal IT TPRM policies across ASO jurisdictions.

• Assist in preparing materials, evidence, and responses for regulatory reviews, audits, and management reporting.

• Support maintenance and enhancement of IT TPRM policies, procedures, templates, and guidance documents.

• Escalate material risks, delays, or issues in a timely manner.

Stakeholder Collaboration and Support

• Act as a key point of contact for IT TPRM-related queries from ASO stakeholders.

• Work closely with IT, Procurement, Risk, Compliance, and Information Security teams to ensure smooth execution of IT TPRM activities.

• Contribute to continuous improvement initiatives, including process streamlining, tooling enhancements, and data quality improvements.

• Support knowledge sharing and collaboration within the ASO IT TPRM team.

Required Experience & Qualifications

• Minimum 6 years of experience in IT Third Party Risk Management, IT outsourcing, technology risk, operational risk, or governance functions.

• Experience with IT third-party risk assessments, vendor reviews, and issue remediation tracking.

• Experience working in a regulated financial institution or large multinational environment.

• Exposure to regulatory expectations related to IT outsourcing and third-party risk is an advantage.

• Prior experience working with regional or cross-border stakeholders is preferred.

• Solid understanding of IT Third Party Risk Management and outsourcing processes

• Good knowledge of technology risk, information security, and control environments

• Strong coordination and follow-up skills with attention to detail

• Ability to manage multiple cases and priorities in parallel

• Effective written and verbal communication skills

• Collaborative, proactive, and execution-focused mindset

We regret to inform that only shortlisted applicants will be notified.
(Job ID:10076241)

Take the next step in your career with us.

Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge.

We believe that when our great people work together and support one another, our clients receive the best solutions. We embrace unique perspectives and empower each person to grow through professional development, career training and mentoring programs.

Our people are our most important asset, and we are very proud of the quality of our team members.

Job Summary:    

This is a technical role focusing on guiding and driving changes that optimize business processes, improves experience and foster innovation to maintain competitive advantage in Personal Lines, Accident & Health and SME Packages space in APAC region.

The role will provide technical guidance and input implementing digital strategies for APAC that align with company’s goal.

Job Duties:

• Design, prototype, build, configure and support services and front-end applications for Allied World
• Design and build Web integration components
• Design and build application monitoring
• Create and maintain design specifications and related technical documents
• Lead requirements gathering, design and code reviews
• Support and maintain Allied World services and applications
• Provide support for Production environment including release management, incidents management and incidents resolution
• Participate in peer code reviews and adhere to best practice development methodologies

Essential Requirements:

• Strong requirements gathering skills
• Knowledge of insurance industry
• 10+ years of experience with Web technologies & Cloud platforms (AWS)
• 4+ Years of experience with AWS specifically Serverless and ECS/EKS stack
• Strong understanding of Microservice/OOP/OOD
• Strong understanding of Test-Driven Development and Continuous Integration
• Experience with GitHub and related CI/CD tools along with Github Copilot
• Experience with REST Web Services / Web API
• Experience with JavaScript and JavaScript frameworks (Node.js, React, Remix.JS)
• Experience with Python and leading Web/API frameworks
• Experience with Cloud Services (mainly Amazon AWS)
• Working knowledge of Python / Django
• University Degree or Diploma in Computer Science or related field
• Practical experience with insurance/reinsurance and multi-currency accounting applications

Working at Allied World

Our team of over 1,400 professionals has deep expertise in the industry. They enjoy their work, and many have served for several years. This is what you can expect when you join us:

· Instant membership in the Allied World Family— a global network of colleagues who will support your career journey

· A manager who will help you build your career through a structured coaching program

· Access to a full suite of learning and development tools and resources

Global Presence

We are headquartered in Bermuda, with offices in Atlanta, Boston, Brisbane, Chicago, Costa Mesa, Dallas, Dublin, Farmington(CT), Hong Kong, London, Los Angeles, Malaysia, Miami, New York, Philadelphia, San Francisco, Singapore, Sydney, Toronto and Zug.

Our Business

Allied World Assurance Company Holdings, Ltd, through its subsidiaries, is a global provider of insurance and reinsurance solutions. We operate under the brand Allied World and have supported clients, cedents and trading partners with thoughtful service and meaningful coverages since 2001. We are a subsidiary of Fairfax Financial Holdings Limited, and benefit from a worldwide network of affiliated entities that allow us to think and respond in non-traditional ways.

Allied World is an equal opportunity employer. Subject to applicable law, all qualified applicants will be considered for employment without regard to race, color, religion or belief, gender, age, disability, military service, marital or civil partnership status, family status, sexual orientation, ethnic or national origin, genetic information or any other characteristic protected by applicable law or regulation in the relevant jurisdiction where we operate.

To learn more, visit awac.com, or follow us on Facebook at facebook.com/alliedworldhttp://facebook.com/alliedworldand LinkedIn atlinkedin.com/company/allied-world.

Company Overview

We are an innovative one-stop solution provider specializing in Commercial Clouds Solutions, Digital IT Infrastructure/Services, Customized Software, Gantry/Visitor Management, Security, and Media Management Solutions.

Job Summary

Provide technical support and maintenance for hardware and software to ensure smooth operations. Troubleshoot issues on site, support project deployments, and maintain effective client communication.

Responsibilities

• Provide day-to-day technical support to end users to ensure smooth operational continuity
• Perform monthly on-site hardware maintenance to prevent equipment failures
• Attend to site issues during rotational 24/7 standby on weekdays after office hours and weekends (Sat, Sun & PH)
• Respond promptly to client phone calls, emails, and messages to resolve technical issues
• Troubleshoot hardware and software problems on site to restore functionality quickly
• Install, configure, and maintain hardware devices and software applications to meet client requirements
• Build and maintain positive client relationships through effective communication and service delivery
• Track and manage fault reports to ensure timely resolution and accurate documentation
• Support project teams during new project deployments by providing technical assistance
• Communicate with clients to confirm that services meet expectations and requirements
• Follow up promptly on service requests and provide customer feedback to management for continuous improvement

Preferred competencies and qualifications

• Nitec, Higher Nitec, Diploma in IT or related technical discipline
• Experience with Windows and Ubuntu operating systems
• Hands-on experience with Raspberry Pi and UP board hardware is an advantage
• Willingness to travel as required
• Ability to manage multiple requests efficiently without becoming overwhelmed
• Ability to maintain professionalism under pressure
• Ability to work independently

Junior L2 Production Support (ref:120)

• Provide production support for systems and applications
• Monitor, troubleshoot, and resolve production issues
• Perform basic analysis using logs, SQL, and Unix/Linux
• Support batch jobs and system processes

Requirements:

• Possess IT background with intermediate knowledge or hands on experiences with SQL and Linux
• Open to work on shifting schedules
• Experience in application support or Developers who are willing to learn with good knowledge of Java, Unix, SQL
• Familiar with the following technologies: JAVA/J2EE, Linux, SQL
• Experience in Unix commands, SQL queries
• Knowledge of web applications, batch jobs,  JBOSS, MariaDB, SQL, Shell

Please Indicate Job Code “120-L2 Prod” on the email subject

We regret that only shortlisted candidates will be notified.

John Bryan (Reg No. R1106648)

IT Consultancy & Services Pte Ltd

EA No: 92C5311

Please visit www.itcspl.com to learn more information about ITC

Responsibilities:

• To perform preliminary automated sorting and generate system-assisted grouping outputs.
• Conduct comprehensive manual validation to ensure accuracy of all preliminary outputs.
• Ensure end-to-end alignment of service types
• Process and organize all the local port (LP), number port (NP), and partial LP related data sets
• Conduct thorough validation to confirm the accuracy, consistency and correctness of all LP data sets
• Rectify data discrepancies (“dirty data”) through systematic correction, clarification or escalation to Customer’s team
• Perform weekly data validation exercise prior to batch finalization to ensure datasets remain up-to-date and migration ready
• Conduct regular check of IP reachability to ensure network readiness for migration
• Document all reachability tests and highlight any in-accessible nodes for rectification

Overall Job Scope

Pre-migration activities

• Perform pre-migration checks and testing to ensure service readiness, including:
• Test matrix execution;
• Inbound/outbound call scenarios;
• Confirmation that subscriber data is fully synchronized prior migration;
• Identification and rectification of anomalies that may impact the migration process

During-migration activities

• Carry out migration activities in accordance with the approved cutover schedule, including:
• Execution of approved migration scripts for provisioning, rollback;
• Real-time monitoring of migration status and KPIs;
• Immediate troubleshooting and escalation of any errors, mismatches, or failed migration entries;
• Coordination with Customer and Huawei teams to validate progress and address exceptions;
• Documentation of all actions performed during the migration window

Post-migration activities

• Perform post-migration call testing;
• Validate that subscribers services are fully restored and operating as expected;
• Conduct post-migration monitoring to detect abnormalities or service degradation;
• Rectify all post-cutover issues prior to work order (WO) closure; and
• Submit complete migration evidence, logs and reports for Customer verification and audit.

Requirements:

• Nitec / Diploma in Information Technology or other related discipline
• Min 1 year related experience  
• Good team player

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to carlo@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 6950 9747   

EA Licence Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

Contract: 1-year renewable

Location: Near Tai Seng MRT

About the Role

We are looking for a Junior Field Service Technician to support the servicing, troubleshooting, and repair of printers and copiers.

This is a hands-on, field-based role suitable for junior candidates and fresh graduates with relevant technical background who are keen to build a career in technical servicing.

Responsibilities:

• Perform troubleshooting, maintenance, and repair of printers and copiers
• Carry out carry-in product evaluation and servicing
• Travel to customer sites to provide on-site support when required
• Handle tools, materials, and equipment for effective service delivery
• Provide good customer service and support to users
• Complete basic service reports and documentation

Requirements:

• NITEC / Diploma in Engineering, Electrical, Mechanical, Computer-related or equivalent discipline
• Fresh graduates with relevant technical background are welcome (training provided)
• Candidates with printer / copier servicing experience will be an advantage
• Comfortable with hands-on technical work
• Comfortable with travelling to customer sites
• Good communication and customer service skills
• Class 2B license / own motorbike is preferred (not mandatory)

Benefits:

• Learning culture where every employee is engaged in learning and development growth
• Team programs and activities that celebrate individual and team success
• Long service award recognition for committed employees
• Medical and dental benefits

Contract: 1-year (renewable)
Location: Near Tai Seng MRT

About the Role

We are looking for a Junior Field Service Technician to support the evaluation, troubleshooting, and repair of projectors.

This is a hands-on role suitable for junior candidates and fresh graduates with relevant technical background who are keen to develop skills in equipment servicing and repair.

Responsibilities:

• Perform carry-in product evaluation, troubleshooting, and repair of projectors
• Assist in servicing and maintenance of equipment
• Handle tools, materials, and equipment for effective service delivery
• Provide support to customers and respond to service needs
• Ensure proper handling and care of devices
• Complete basic service reports and documentation

Requirements:

• NITEC / Diploma in Engineering, Electrical, Mechanical, Computer-related or equivalent discipline
• Fresh graduates with relevant technical background are welcome (training provided)
• Experience in projector servicing or similar AV equipment is an advantage
• Comfortable with hands-on technical work
• Good communication and customer service skills
• Class 2B license / own motorbike is preferred (not mandatory)

Benefits:

• Learning culture where every employee is engaged in learning and development growth
• Team programs and activities that celebrate individual and team success
• Long service award recognition for committed employees
• Medical and dental benefits

We are looking for a dedicated and diligent team player to join us as an IT Assistant for the following:

- Assist staff in troubleshooting matters

- Assist with Access Card activations / deactivations

- Assist in the issuance of laptop and desktop to all staff

- Assist with the purchase and stock take of all IT equipment

- Assist with all the documentation to keep track of IT equipment issuance

- Assist with the set up of any new IT equipment (eg: temperature scanner, thumb print scanner, etc)

- All other ad-hoc work

Requirements:

• Diploma/ Degree in IT or equivalent studies.
• Minimum 1 year of work experience as IT support
• Able to multi-task and work independently
• Awareness of Cybersecurity is an added advantage

1.Job Responsibilities

(1)Network Infrastructure Support

Provide on-site support for customers’ wired and wireless networks (Wi-Fi), internet connectivity, and internal network security. Rapidly respond to and resolve network issues including outages, latency, and authentication problems (e.g. 802.1X, VPN).

(2)End-User Device Life-cycle Management

Responsible for the full life-cycle management of end-user devices, including initial deployment of desktop computers (primarily Windows-based), software installation, daily maintenance, as well as configuration and management of peripherals such as printers and scanners.

(3)Windows Domain Administration

Perform basic Active Directory (AD) administration tasks, including user account creation, access rights management, domain joining, Group Policy Object (GPO) application, and shared folder management.

(4)Server & Data Security Operations

Responsible for routine inspections and basic troubleshooting of customer Windows Servers. Execute scheduled data backups and verify backup integrity to ensure business continuity.

(5)Vendor Management

Coordinate with third-party vendors and service providers for maintenance, repair, and support matters.

(6)Documentation & IT Asset Management

Maintain up-to-date IT asset inventories, system configuration documentation, and prepare incident reports, root cause analysis, and periodic operations reports as required.

(7)Support for ad-hoc tasks as assigned.

2.Job Requirements

(1)Education

Diploma and above in Computer Science, Information Technology, or related disciplines.

(2)This position requires frequent communication with HQ based in Beijing, China and require to communicate in Mandarin.

(3)Technical Skills

·Proficient in Windows 10/11 and Microsoft Office applications (Outlook, Excel, Word);

Solid understanding of TCP/IP networking, with working knowledge of VLAN, DHCP, and DNS;

·Basic configuration and troubleshooting experience with networking equipment from vendors;

·Entry-level experience in Windows Server administration, including AD, SMB, DHCP, and DNS roles;

(4)Demonstrates strong customer service awareness and patience, capable of handling technical support requests under pressure.

(5)Exhibits good team spirit and can assist or coordinate with colleagues in IT operations and support tasks.

(6)Willingness to learn new technologies.

(7)Understands and complies with relevant requirements of Singapore’s Personal Data Protection Act (PDPA).

3.Work Arrangement

Fully on-site.

4.Working Hours

Monday to Friday, 9:00 AM – 6:00 PM, with a 1-hour lunch break.

Responsibilities

• Liaise with stakeholders to identify business needs.

• Coordinate, manage and/or work with external auditors, service providers, regulators and/or other agencies.

• Conduct in-depth analysis of the business requirements specifications and feasibility studies on possible solutions. 

• Identify and communicate findings/issues to auditees and management and recommend appropriate solutions and improvements in the control environment, risk management, business and governance processes.

• Document needs and objectives, current operational procedures, issues. Implement SOP and knowledge base to assure continued operational effectiveness of audit and compliance management actions and controls.

• Develop detailed user requirement documents. 

• Identify system/data products deficiencies and performance gaps. Perform compliance checks or follow-up review on IT applications and processes to assess the overall state of compliance with prevailing cybersecurity policies, processes and standards and that management agreed actions are implemented as planned. Determine the adequacy, operating effectiveness of the controls implemented.

• Identify options for resolution of system gaps. Drive and collaborate with cross-functional team to strengthen security measures.

• Support the preparation of solution proposals

• Advocate technical compatibility and user satisfaction

• Conduct change impact analysis

• Support Planning of project timelines and resources needed

• Prepare project status reports for stakeholders. Provide regular reporting to relevant stakeholders, including senior management, on the overall state of audit and compliance.

• Work with users, technical staff and management to determine and resolve issues. Communicate and provide relevant, timely and credible information to allow management address identified IT risks, formulate appropriate risk treatment plans to meet business objectives.

• Drive and execute IT audits within the organization in accordance with the approved annual audit plan. Review and coordinate the work of the team members to ensure that artefacts provided to auditors, draft audit reports and other deliverables meet the internal standards and assignments are completed within budgeted time.

Requirements

• Bachelor's degree in Computer Science, Information Security or related field

• 5+ years experience in Application Operations, IT governance, compliance, or security

• Experience with application security standards and controls

• Understanding of software development lifecycle

• Familiarity with audit processes and requirements

• Strong analytical and problem-solving skills

• Excellent communication and stakeholder management abilities

• Relevant certifications (CISA, CISM, CRISC) preferred

Licence no : 12C6060

Our client is looking for a full-time Dental Assistant. Applicants with no experience working in Dental clinic but are willing to learn are welcome to apply.

Requirement:

• Able to work independently and team player
• Passionate in healthcare and interest to provide patient care/service.
• Good interpersonal and communication skills
• Good customer-fronting and customer service kills

Job Description:

• Assist dentist in all dental procedures
• Prepare the operating room, disinfect dental equipments and restocking of dental supplies/materials in advance prior to the procedures.
• Perform Front desk duties such as answer phone calls, attend to customers and provide customer service for patients, take care of clinic inventory
• Perform Admin duties such as maintaining clinical records, filing, etc.
• Maintain overall Hygiene standard. Clean, disinfect and sterilize instruments and equipment

Others: Location is in Orchard, normal office hours & 5.5 work week

Interested applicants may send in their detailed resumes in MS Word to hres@itcspl.com

Please Indicate Job Code “120-DA” on the email subject

We regret that only shortlisted candidates will be notified.

John Bryan (Reg No. R1106648)

IT Consultancy & Services Pte Ltd

EA No: 92C5311

Please visit www.itcspl.com to learn more information about ITC

• Office hours, Monday - Friday, 8.30pm - 6pm

• Location: Toa Payoh

• To support new ERP/WMS system project transformation from old system

• Permanent

Our client is a China MNC well established entity in manufacturing and distribution of parts and components for Printed Circuit Boards (PCB)

Responsibilities:

• Responsible in providing applications support to end users (eg. MS Office, Windows, (Glovia etc)

• Assist in creating reports templates, customization in Glovia,

• Primary support for email administration, include user creation, password assignment and user training on email usage.

• Assist in assigning User ID and Passwords to determine the level of security to be attached to all applications.

• Provide secondary support to Helpdesk & End User support in PC, laptop, hardware and software,

• Responsible for problem troubleshooting and developing solution pertaining to problem encountered in applications

• Provide basic training to users for applications (eg, Glovia, Endpoint, VPN, O365, etc),

• Responsible for creation, liaising with vendors and managing vendors,

• Responsible for assisting IT Manager in Project Management, IT documentation, etc

• Responsible to complete ad hoc tasks as delegated by IT Manager,

Requirements:

• Hands on expert level experience with two or more of the following and strong understanding of the remaining technologies: OS Administration/Installation (Linux/Windows, etc), Microsoft Excel, Powerpoint, Word and etc, Virtualiaztion (VMware, Hypervisor etc), Basic knowledge Networking, security, infrastructure, ERP, MES

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Jason Bong Wee Kiat

EA Personnel Reg. No.: R23116067

Work Summary

• Salary: $2600 - $2800

• Work location: Kallang, Alexandra, Tuas

• Working hours: 9am to 6pm, Monday to Friday

• Work benefits: AWS, medical benefits, overtime pay, transport allowance, 14 days annual leave

Provide frontline end-user support across devices, core productivity tools, and basic connectivity issues. Deliver fast resolution for common incidents/requests, execute onboarding/offboarding SOPs, and ensure clean ticket documentation and escalation.

Key responsibilities

• Handle Level 1 remote helpdesk tickets: password resets, access issues, device setup, basic application issues, and user how-to requests.

• Support end-user devices (PCs, laptops, mobile devices, printers) including basic diagnostics and peripheral checks. • Perform basic operating system support (Windows and macOS) and standard software installation/configuration (e.g., Microsoft Office).

• Configure user-side email, printers, and shared drive access; troubleshoot common Outlook profile and mailbox issues where applicable.

• Perform basic network troubleshooting on the endpoint side: LAN/Wi-Fi connectivity checks, IP conflicts, and VPN connectivity support.

• Run antivirus scans and conduct basic malware response steps; escalate security concerns per procedure.

• Support video conferencing tools (Microsoft Teams, Zoom) and basic meeting room user experience issues.

• Perform basic firewall/router checks such as reboot and health verification (no advanced configuration) when instructed and approved.

• Maintain IT asset tagging, inventory logging, and update records for device handovers.

• Log incidents accurately, follow ticketing discipline, and escalate to Level 2 or vendors with complete troubleshooting notes and evidence.

Interested and qualified applicants, kindly apply with or send your resume to:

Email to connect@people-connects.com

People Connects Pte Ltd | EA Licence No. 25C3002 | Lim Liang(Jason) | CEI Reg. No.: R2157225