Total 117 job vacancies by Standard Chartered Bank

Job Summary

Supply Chain Management (SCM) provides commercial oversight, performance management, and risk governance across the Bank’s global third party ecosystem.

The Strategic Supplier Relationship Manager (Technology) is accountable for shaping and managing executive level, value based partnerships with the Bank’s most strategic technology suppliers. Operating at senior stakeholder level across Technology & Operations, this role drives strategic alignment, commercial value, performance optimisation, and risk resilience across the technology supply base.

Key Responsibilities

Strategy

• Serve as the primary executive interface for designated Technology Strategic Suppliers.

• Define and execute supplier strategies and joint business plans aligned to Technology priorities, demand outlook, contract frameworks, and risk appetite.

• Build long term, high trust partnerships focused on value creation, innovation, and mutual growth.

• Lead senior level governance, performance forums, and escalation management with suppliers and internal stakeholders.

Performance Management and Contract Governance

• Own end to end performance management for assigned Strategic Suppliers, including KPIs, scorecards, and executive reviews.

• Drive commercial optimisation, cost reduction, value engineering, and productivity initiatives in partnership with Technology, Finance, and suppliers.

• Lead root cause analysis and corrective action plans for material or persistent performance issues.

• Ensure sustainability and ESG related commitments are embedded, monitored, and reported where applicable

• Provide oversight of contract performance, obligations, and compliance on both sides.

• Partner closely with Technology Legal, SCM Category Management, and Finance to support negotiations, renewals, and major commercial decisions.

• Ensure commercial decisions balance cost, resilience, scalability, and long term value

Risk Management

• Proactively identify and manage third party, concentration, operational, and geopolitical risks associated with Strategic Suppliers.

• Ensure contingency and resilience plans for critical services are of the highest quality

• Ensure full alignment to SCB third party risk management policies, regulatory expectations, and audit requirements.

• Maintain high quality supplier master data and metadata, supporting governance and regulatory reporting.

People and Talent and Stakeholder Partnership

• Act as a trusted advisor to Technology CIOs, Global Category Leads, and senior stakeholders.

• Enable effective collaboration between Technology teams and Strategic Suppliers, translating business needs into clear supplier outcomes.

• Contribute thought leadership on supplier strategy, market dynamics, and innovation trends

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Technology CIOs and senior Technology leadership

• Strategic Suppliers – Global Account Teams

• Global Category Leads and Managers

• Technology & Operations Finance

• Technology Legal and Commercial teams

• Risk and Compliance stakeholders supporting T&O

• Group Internal Audit

Our Ideal Candidate

• 10+ years of experience in strategic vendor / supplier relationship management, preferably within Technology and Financial Services.

• Proven track record managing senior, complex, global suppliers in large, matrixed organisations.

• Strong commercial capability, including negotiation, value realisation, and contract governance.

• Demonstrated ability to operate with credibility at executive level, influencing diverse senior stakeholders.

• Deep understanding of technology supply markets, sourcing models, and vendor economics.

• Experience navigating risk, regulatory, and audit environments within a global financial institution.

• Highly effective communicator with strong executive presence and structured thinking.

• Bachelor’s degree in Information Technology or a related field

• Membership: CIPS or Similar

Role Specific Technical Competencies

• Negotiation Skills

• Commercial Skills

• Strategic Mindset

• Stakeholder Management

• Project Management

• Excel Skills

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

JOB SUMMARY

SME Banking provides a suite of cash management products and services as well as funding options to support companies in Singapore to manage their business needs.

As the Cash Management Product Manager, you will be expected to understand the suite of cash management products and services, use cases, corresponding pricing methodology as well as the suitability of these products for the SME customers.

This role will report to Head of SME Banking Product & Strategy, and work with key stakeholders across Transaction Banking including implementation and operations teams, Group SME Banking, Relationship managers, CDD and Compliance teams.

Key Responsibilities

• Develop and execute strategies jointly with TB, Group SME Banking and SME Sales teams to increase the wallet share of existing to bank and new to bank customers in their usage of cash management product and services, investments, insurance and hedging solutions, in accordance with the business objectives of the BB customers

• Develop new products and drive the growth of existing products under your care through incorporating clients’ needs, understanding market competition, defining product features and revenue drivers, streamlining internal on-boarding processes, setting sales team and individual product targets, and maximizing sales acquisition channels.

• Conduct portfolio reviews of SME clients using MIS to assess opportunities to drive operating account behavior, upsell or cross sell, determine the reasonableness of fees and interest pricing as well as take relevant actions (for e.g. target client engagement, product features adjustments or targeted sales campaigns) to achieve the above objectives

• Work closely with Marketing team to strategize marketing plans and develop collaterals for product awareness and acquisition.

• Plan, execute and track product promotions and client campaigns to acquire new-to-bank clients and increase product holdings of existing-to-bank clients.

• Conduct product training with all customer touch points to ensure familiarity with the product propositions and processes. This will require partnership with the Sales teams, Transaction Banking and relevant support functions

• Update Management and Stakeholders on product performances through proficient use of Management Information reports. Work with Finance and Treasury teams to ensure that the SME liability books are priced correctly to maximise returns for the business (for e.g. funds transfer pricing methodology, operating account methodology, reference rates movements and impact on the profitability of our portfolio)

• Ensure product adherence to CDD & Compliance procedures, internal & external regulations, and the timely submissions of related reports.

• Increase client adoption of the bank’s digital channels through driving improvement in channel capabilities and educating Sales teams and Customer contact centre/ Client services groups to enhance their ability to resolve clients’ issues.

• Manage the deals implementation processes in partnership with sales teams, transaction banking product managers, respective governance teams, implementation and operations teams. This will include products and services such as Static or dynamic Quick Response codes setup, Host to Host/API integration, Escrow Services, Domestic Sweeping). You will need to understand clients’ needs, co-design solutions, review clients’ revenue expectations, provide training to clients and resolve post implementation client queries/issues.

RESPONSIBILITIES

Strategy

• Skilled in strategic planning, positioning products to meet client needs, managing credit risks, and maximizing revenue generation.

Business

• Knowledge of comprehensive Cash Management solutions that are available to clients.

• Strong understanding of industry trends and competitors’ products.

• Solid grasp of pricing mechanisms, funding costs, and credit risk premiums.

Processes

• Analytical, with a strong ability to review and analyze workflows and procedures to drive process improvements and enhance client experience.

• Skilled in preparing and writing comprehensive, analytics-driven product proposals for senior management’s assessment.

• Familiar with the Bank’s cash transaction systems and digital Straight-To-Bank platform.

People & Talent

Self-motivated, confidence, with excellent communication and presentation skills.

• Self-motivated and confident, with excellent communication and presentation skills

• Strong people management abilities

• Dynamic team player who adopts a collaborative approach to designing unique client solutions

Risk Management

• Possess strong knowledge in AML/CDD policies.

Governance

• Has experience managing internal and external audits, as well as similar exercises. s experiences in managing internal and external audits or equivalent exercises

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• SME Banking Sales teams, Trade Operations, Credit Risk Teams, Group SME Banking, Transaction Banking, WRB Risk, Audit and Compliance Teams.

Other Responsibilities

Embed Here for good and Group’s brand and values in SG SME Banking / WRB. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Our Ideal Candidate

• 5+ years’ experience managing SME cash products.

• Understanding of end-to-end Cash Management solutions, pricing mechanisms and funding costs.

• Skilled in strategic planning and product positioning to meet SME client needs and maximise revenue.

• Strong knowledge of industry trends and competitors’ products and can convert insights into product enhancements.

• Hands-on in planning and executing product promotions and client campaigns for NTB and ETB clients.

• Collaborates effectively with Sales, Transaction Banking, Finance, Treasury, Compliance, Operations and Marketing.

• Strong knowledge of CDD and Compliance requirements and ensures products meet internal and regulatory standards.

• Champions digital channel adoption and is familiar with solutions such as QR collections, H2H/API, Escrow and Sweeping.

• Bachelor’s Degree

Role Specific Technical Competencies

• Pricing & Financial Acumen

• Campaign & Sales Enablement Skills

• Portfolio & MIS Analytics

• CDD, AML & Compliance Knowledge

• Digital Channels & Connectivity

• Cash Management & Transaction Banking Knowledge.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

The role within the Private Banking COO Office supports the frontline business by strengthening first line of defence controls across suitability, conduct, and operational risk. The role is responsible for monitoring, surveillance, governance reporting, and control oversight to ensure adherence to internal policies, regulatory requirements, and risk frameworks. Working closely with Relationship Managers, Investment Advisors, Product, Operations, Compliance, and Risk, the role promotes strong conduct standards and fair client outcomes.

Key Responsibilities

• Conduct surveillance reviews across frontline activities (including voice logs and suitability assessments) to ensure compliance with internal policies, regulatory requirements, and conduct standards.

• Identify, investigate, and escalate inappropriate, mis selling, or suspicious activities (e.g. cross border breaches, conduct risk, fraud indicators) through structured sampling and review methodologies.

• Perform trend and root cause analysis on exceptions to identify emerging risk themes and inform targeted remediation and frontline training.

• Act as Process Owner for assigned COO Office control domains (e.g. Cross Border, Pricing, Vulnerable Clients), overseeing end to end control frameworks, governance, and effectiveness.

• Partner with Suitability and Order Taking Process Owners, Compliance, and Product teams to implement new regulatory requirements and enhance or streamline existing controls.

• Review exception reports and alerts (e.g. missing documentation, guideline breaches, suitability mismatches), track issues to closure, and ensure timely remediation with appropriate documentation.

• Prepare and deliver management information and risk reporting for local and group governance forums, highlighting key risks, trends, and remediation actions.

• Support ad hoc reviews, regulatory inspections and enquiries and contribute to risk assessments, incident investigations, and thematic reviews.

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Private Banking Regional Head, COO, Business Planning Management, Banking Operations, Wealth Operations, Wealth Management, Compliance, Legal, Relationship Managers, Client Relationship Manager, 2nd line and 3rd line support functions (e.g. Ops Risk, Fraud Risk, ICS Risk, Conduct Risk, Group Internal Audit)

Training & PvB Support

• Support the development of training materials and, where required, deliver training to Private Banking frontline staff on suitability standards and practices.

• Ensure timely and effective communication of key suitability related changes and expectations to the frontline.

• Act as a point of contact for frontline queries on suitability requirements, interpretation, and good practices.

• Support Private Banking projects, remediation activities, and change initiatives as required.

Our Ideal Candidate

• 3+ years of experience in banking operations and risk control, preferably in Private Bank, Wealth Management, Risk Management or related discipline

• Meticulous and detailed oriented

• Strong analytical and problem-solving abilities

• Quick learner with excellent written and communication skills

• Proficient in Excel, Word and Power point

Role Specific Technical Competencies

• Manage Conduct

• Manage Risk

• Manage People

• Products and Processes

• Strategy and Business Model (SIF)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

Manage and delivery product objectives within the country for Securities Services across ASEAN countries in alignment with global objectives for the product line, including financial and non-financial performance, enhancement of capabilities, product and client access future strategies, and oversight of risk and governance in alignment with the Product Head for SS and regional Product Strategy.

Product Management and Development

• Directly responsible for articulating the product strategy and executing product initiatives on the annual operating plan in the country for the product in conjunction with the Country SS head and/or Regional Head of Product SS

• Directly responsible for understanding customer needs and develop the client value propositions that will address them across all client segments

• Sponsor launches of product enhancements, new products, as required for FSS . Work jointly with Sales and Marketing to develop collaterals for local market, communicate product launches, organize customer events and develop a sales campaign strategy to ensure that the new products meet planned volume and revenue targets

• Identify opportunities for the business and develop new product / programmes. Responsible for end-to-end ownership (from the Product perspective) for the following products offered by securities services:

• Custody services

• Fund services

• Trustee Services

Key Responsibilities

• Regularly evaluate alternate products/ processes that will ensure that our product offering is in line with or better than the market.

• Ensure an open and continuous dialogue with Global Product (CP) team and Global Product Manager (CPM) with regard to the product responsibilities.

• Identify new niche markets/ segments to achieve further volume/ revenue growth.

• Regularly benchmark our product with competition and work towards plugging major gaps.

• Embrace and practice the values of the bank on all occasions and demonstrate one bank behaviour

• Ensure adherence to all internal and external regulations to embed Compliance Risk monitoring as an integral part of the business process

• Ensure that the business meets all its obligations vis-à-vis the prevention of money laundering under the Group Policy and Standards & under Local laws and Regulations. Ensure that there are appropriate and documented internal controls which are regularly reviewed to ensure that they reflect any changes in product, systems, policy and regulations.

Commercialisation

• Responsible for commercialization of new product capabilities by ensuring commercialization plans, targets and infrastructure to maximize success for it launch

• Understand the needs of customers and prospects, and implement structures and solutions to meet these needs ensuring delivery of SS. Work closely with sales team to target new clients for Custody & Fund Services

• Provide ongoing support and training to sales, CIC, CC, GM, Risk and GTO staff to provide assistance to facilitate the closure of large or complex deals.

• Maintain high level client interaction. Approximately 20% of your time should be spent on client-related activities focused on strategic topics that help understand client needs and ensure an appropriate set of solutions delivered.

• Assist in the structuring/ customization of clients requirements as well as RFP responses where such response is relevant to the product set as well as our officering to new segments such as Alternative Investment Funds

Financial Performance and profitability

• Directly responsible for the SS product P&L within the country

• Have clear responsibility over pricing for products and management of assets, contingents, and for the allocation of AUM (SS).

• Work with the Country SS/ FM head in the management of the country ALCOs in alignment. Monitoring market changes and pricing strategies

• Directly responsible for driving investment business cases and the business operating model for the product line

• Develop jointly with the Sales team a local strategy to meet country objectives, in line with the overall Securities Services and Financial Markets strategy

• Conduct ongoing competitor analysis to capture the opportunities, mitigate the threats and deliver financial performance. Recommend and plan actions to build or reinforce our competitive edge

• Drive end to end product performance, improving efficiency through the e-agenda, straight through processing, ensuring scalability to grow

• Ensure all processes across Financing and Securities Services are followed in line with approved policies and procedures.

Market Advocacy

• The role requires active co-ordination with all internal stakeholders which includes Legal and compliance, Credit, Market, Operations, Sales, relationship, implementation and externally with Market Regulators and Infrastructures, associations such as AGC, ASIFMA

• Actively engaged with regulators/exchanges/depositories and market intermediaries to seek clarification, operating guidelines and FAQ

• Perform Market Advocacy role in close coordination with Group Product

Strategy

• Develop jointly with the Sales team a local strategy to meet country objectives, in line with the overall Securities Services and Financial Markets strategy

• Directly responsible for articulating the product strategy and executing product initiatives on the annual operating plan in the country for the product in conjunction with the Country SS head and/or Regional Head of Product SS.

Business

• Directly responsible for the SS product P&L within the country

• Have clear responsibility over pricing for products and management of assets, contingents, and for the allocation of AUM (SS).

• Work with the Country SS/ FM head in the management of the country ALCOs in alignment. Monitoring market changes and pricing strategies

Processes

• Responsible for commercialization of new product capabilities by ensuring commercialization plans, targets and infrastructure to maximize success for it launch

• Drive end to end product performance, improving efficiency through the e-agenda, straight through processing, ensuring scalability to grow

• Ensure all processes across Financing and Securities Services are followed in line with approved policies and procedures.

People and Talent

• Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.

• Employ, engage and retain high quality people, with succession planning for critical roles.

• Responsibility to review team structure/capacity plans.

• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives

Risk Management

• Identify and mitigate the Operational, Credit, Regulatory and Business conduct risks relating to SS products within the region.

• Ensure country compliance on Group standard for Audit, Control and financial reporting including reporting of risks to BORF/CORGs/ CEF

• Work closely with operations to improve overall service standards, platform and solution customizations and to ensure that quality of service to customers remains superior to competition

• Ensure timely renewal of country addendums (CAs) to PPGs and proactively work with stakeholders to identify and quantify new and existing risks. Actively participate in NPC roll out and execution in the region

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Group Product

• Regional Securities Service Head

• Country Securities Services Head

• Global and Country Operation Head

• Global and Country Implementation Head

Our Ideal Candidate

• 15+ years’ of experience in the Securities Business inclusive of 10 years of extensive experience in Securities Services Product Development/Management with strong expertise across Custody and Fund Services in a global market environment.

• Demonstrate strong experience records with a major Securities Services provider or Asset Manager.

• Strong background of people focused leadership with excellent engagement and retention results.

• A people manager with experience with managing diverse & multi-discipline teams and problem-solving.

• Deep international market knowledge & client buying behaviours.

• Strong strategic thinking and ability to develop a product roadmap, in particular in the Investor space.

• Ability to drive and execute on a product agenda with other stakeholders (Legal & Compliance, Risk, Operations & Technology)

• Strong sales skills (lead by example) – demonstrable experience of technical sales, global coordination, RFIs / RFPs, client presentation meeting, and running workshops.

• Track record of delivering revenue growth.

• Recognised market profile, credibility with clients and industry forums.

• Highly organised and an exceptional communicator, able to work effectively in a matrix organisation

Role Specific Technical Competencies

• Custody & Broker

• Fund Accounting

• Performance Measurement

• Compliance Monitoring

• Transfer Agency

• Fund Trustee

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

Standard Chartered operates at enterprise scale across multiple markets in a regulated environment.

Technology and Operations (T&O) forms the core of our Bank-wide initiatives aimed at simplifying, standardising, and digitising processes. These foundational elements are essential in advancing our client-centric, data-driven digital banking model, and play a pivotal role in enabling the successful execution of the Bank’s Cross Border and Affluent Strategy. The Group CIO (GCIO) organisation, operating within T&O, oversees application management across Wealth and Retail Banking, Trade, Digital Channels and Coverage Platforms—including Financial Security Services and Business Banking—Group Functions (Risk, Legal, Audit, Strategy and Talent), as well as Country-specific applications.

The COO function within GCIO is tasked with driving the Vision and Strategy across GCIO, ensuring alignment with T&O and Bank’s overarching strategy. They also provide governance over financials, vendor management, risk, and cross-departmental programmes that are critical to the success of GCIO.

The Head of Simplification and Optimisation is responsible for identifying and implementing opportunities to streamline and enhance processes within the GCIO organisation. The goal is to ensure that the business operates efficiently and effectively, supporting the broader objectives of Technology and Operations as well as the Bank’s client-centric, data-driven digital banking model.

Key Responsibilities

• Design and lead simplification initiatives to improve the productivity, effectiveness, and operating rhythm of the Group CIO function, creating efficiencies, simplifying workflows and removing structural complexity.

• Act as the primary interface across CIO Business Management teams, ensuring alignment of priorities, consistent execution, and strong collaboration across all CIO units.

• Oversee GCIO planning and execution support, providing ongoing oversight to ensure strategic priorities and key initiatives are delivered effectively.

• Sponsor learning and capability initiatives that build critical skills, strengthen leadership capability, and support the long term development of GCIO colleagues.

• Lead communication initiatives and project support, ensuring clear, consistent, and effective messaging across the Group CIO function.

• Plan and deliver engagement activities that strengthen connectivity, collaboration, and alignment across teams and locations.

• Own and drive the My Voice agenda, embedding structured mechanisms for employee feedback and ensuring insights inform cultural and organisational improvement.

• Support the set up of townhalls and all hands forums, enabling open dialogue, transparency, and consistent leadership communication across all GCIO locations.

• Champion culture uplift initiatives, strengthening engagement, accountability, and a high performance culture across the global GCIO organisation.

• Partner closely with GCIO leadership, the GCIO COO leadership, HR, Talent & Learning, and Project teams to ensure optimisation, simplification, and engagement initiatives are aligned, well governed, and collectively deliver impact for the function.

Strategy

• Partner with the COO and Group CIO to shape and support targeted bank wide strategic initiatives such as Phoenix

• Support innovation and drive the GCIO transformation agenda, with the objective of positioning the Bank as a leading digital institution.

• Contribute to the definition of the digital agenda, including the commercialisation of innovative uses of technology to deliver tangible business value.

• Drive strategic initiatives to streamline processes, enhance productivity, reduce risk, and strengthen controls, leveraging technology and digital capabilities to deliver sustainable outcomes.

Processes

• Own the end to end solutioning lifecycle for GCIOs, ensuring business needs are translated into effective, well governed solutions that deliver intended outcomes.

• Ensure compliance with required processes and governance frameworks, providing assurance that objectives are delivered in line with policy, risk, and control expectations.

• Drive adoption of best practices, technology standards, and delivery methodologies, embedding consistency, quality, and scalability across the GCIO organisation.

People & Talent

• Attract, develop, and retain high quality talent to deliver improved service and outcomes for CIO units.

• Lead by example and role model desired culture and values, setting clear expectations and working closely with Risk and Control partners to reinforce strong conduct and governance.

• Ensure ongoing training, development, and effective supervision, confirming that direct reports are appropriately skilled, qualified, and supported to mitigate operational and people related risks.

• Establish and maintain succession plans for critical roles, ensuring continuity, resilience, and leadership depth across the organisation.

• Set clear job descriptions and performance objectives for direct reports, providing regular feedback, performance assessment, and recognition aligned to delivery against agreed responsibilities.

• Create a motivating and high performance environment, fostering creativity, accountability, and customer centric thinking while enabling teams to perform at their best.

Risk Management

• Proactively seek regular assurance that the domain is operating within acceptable risk and control standards.

• Act decisively on emerging risk or control weaknesses, ensuring issues are remediated within agreed timeframes and appropriately escalated through relevant governance forums and committees.

• Assume risk and control ownership when required, in line with the Group’s risk management framework and at the appropriate level of accountability.

• Ensure all internal, legal, and regulatory controls are embedded within the development of segment and product requirements.

• Balance business performance and cost management objectives with risk and control considerations, ensuring outcomes remain within the Group’s risk appetite and do not materially expose the organisation.

Governance

• Attend and represent the function at relevant councils and governance forums, ensuring GCIO units operate in line with required standards and obligations.

• Embed the Group’s Values and Code of Conduct across the domain, reinforcing a culture of ethical behaviour, compliance, and adherence to policies, processes, and regulations.

• Ensure compliance with all relevant Standard Chartered governance frameworks, including direct obligations and any downstream impacts arising from team activities.

• Uphold the highest standards of regulatory and business conduct, ensuring consistent compliance with internal policies and external regulatory requirements.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Group CIO

• CIO COO Team

• T&O Risk and Governance

• CIO, WRB

• CIO, Platforms Technology

• CIO, Trade & International Markets

• CIO, Group Functions

• HR Business Partner

• Corporate Affairs Branding & Marketing (CABM)

Our Ideal Candidate

Skills & Experience

• 15 Plus years of relevant experience in Banking domain

• Extensive leadership experience in delivering large scale process optimisation initiatives and managing financial performance.

• Strong business and financial acumen, with a proven ability to develop and articulate compelling business cases for process and efficiency improvements.

• Strong working knowledge of Lean, Six Sigma, or Total Quality Management (TQM) principles and their application in complex organisations.

• Programme or project management experience within large, multi stakeholder environments is advantageous.

• Deep expertise in technology side commercial and contract governance, including vendor renewals, performance management, consolidation strategies, and value realisation.

• Experience with ITIL, Agile and Lean delivery models, and exposure to risk, control, or vendor governance frameworks is preferred.

Qualifications

• Graduate degree in Business and/or Technology, with a strong foundation in enterprise operations and digital delivery.

Role Specific Technical Competencies

• Technology Experience

• Business Architecture

• Strategy

• Delivery

• Portfolio management

• Stakeholder Influence

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

Standard Chartered operates at enterprise scale across multiple markets in a regulated environment.

Technology and Operations (T&O) form the core of our Bank-wide initiatives aimed at simplifying, standardising, and digitising processes. These foundational elements are essential in advancing our client-centric, data-driven digital banking model, and play a pivotal role in enabling the successful execution of the Bank’s Cross Border and Affluent Strategy.

The Group CIO (GCIO) organisation, operating within T&O, oversees application management across Wealth and Retail Banking, Trade, Digital Channels and Coverage Platforms—including Financial Security Services and Business Banking—Group Functions (Risk, Legal, Audit, Strategy and Talent), as well as Country-specific applications.

The COO function within GCIO is tasked with driving the Vision and Strategy across GCIO, ensuring alignment with T&O and Bank’s overarching strategy. They also provide governance over financials, vendor management, risk, and cross-departmental programmes that are critical to the success of GCIO.

The Head of Performance and Reliability is responsible for driving operational excellence and enhanced commercial value through robust financial management, workforce optimization, and vendor governance. The incumbent ensures strong financial discipline across business-as-usual operations and incremental initiatives, while enabling strategic decision-making through insights, controls, and performance reviews

Key Responsibilities

• Provide ownership for GCIO wide end to end financial management, spanning BAU operations, incremental initiatives, and investment portfolios, ensuring disciplined allocation of funding aligned to strategic priorities and business outcomes.

• Lead rigorous forecasting and performance management, translating forecast versus actuals analysis into clear insights on variances, trends, and emerging risks to enable timely, data driven decisions by senior leadership.

• Drive delivery of financial commitments, including cost efficiency, value realization, and productivity gains, ensuring sustained performance against agreed targets across the portfolio.

• Establish strong Opex governance, proactively monitoring spend trajectories and ensuring business units operate within approved financial guardrails while maintaining operational effectiveness.

• Oversee vendor and license optimization, ensuring contracts are fully leveraged, usage is optimized, compliance is maintained, and financial leakage is minimized.

• Provide strategic headcount governance, balancing demand, affordability, and productivity across teams and geographies to support business growth and efficiency objectives.

• Partner with CIOs to define and execute a location strategy, enabling cost efficiency, scalability, resilience, and access to critical talent while mitigating operational and concentration risks.

• Partner with CIOs to optimize workforce mix and deployment, actively managing the balance of permanent staff, contractors, and outcome based models to meet evolving business needs with strong financial discipline.

• Chair and govern quarterly performance reviews, covering financial results, productivity, vendor performance, and progress against strategic initiatives, with clear accountability and follow through.

• Act as a strategic partner to Finance, Business COOs, and Supply Chain Management, driving alignment, integrated planning, and informed decision making across stakeholders.

• Enable delivery of FFG and Vantage outcomes, embedding strong financial and commercial levers into execution to support strategic transformation and long term value creation.

Strategy

• Partner with the COO and Group CIO to shape and evolve the GCIO strategy and multi year roadmap, ensuring strong alignment with Business and Technology & Operations strategy.

• Support innovation and drive the GCIO transformation agenda, with the objective of positioning the Bank as a leading digital institution.

• Contribute to the definition of the digital agenda, including the commercialisation of innovative uses of technology to deliver tangible business value.

• Drive strategic initiatives to streamline processes, enhance productivity, reduce risk, and strengthen controls, leveraging technology and digital capabilities to deliver sustainable outcomes.

Processes

• Own the end to end solutioning lifecycle for GCIOs, ensuring business needs are translated into effective, well governed solutions that deliver intended outcomes.

• Ensure compliance with required processes and governance frameworks, providing assurance that objectives are delivered in line with policy, risk, and control expectations.

• Drive adoption of best practices, technology standards, and delivery methodologies, embedding consistency, quality, and scalability across the GCIO organisation.

People and Talent

• Attract, develop, and retain high quality talent to deliver improved service and outcomes for CIO units.

• Lead by example and role model desired culture and values, setting clear expectations and working closely with Risk and Control partners to reinforce strong conduct and governance.

• Ensure ongoing training, development, and effective supervision, confirming that direct reports are appropriately skilled, qualified, and supported to mitigate operational and people related risks.

• Establish and maintain succession plans for critical roles, ensuring continuity, resilience, and leadership depth across the organisation.

• Set clear job descriptions and performance objectives for direct reports, providing regular feedback, performance assessment, and recognition aligned to delivery against agreed responsibilities.

• Create a motivating and high performance environment, fostering creativity, accountability, and customer centric thinking while enabling teams to perform at their best.

Risk Management

• Proactively seek regular assurance that the domain is operating within acceptable risk and control standards.

• Act decisively on emerging risk or control weaknesses, ensuring issues are remediated within agreed timeframes and appropriately escalated through relevant governance forums and committees.

• Assume risk and control ownership when required, in line with the Group’s risk management framework and at the appropriate level of accountability.

• Ensure all internal, legal, and regulatory controls are embedded within the development of segment and product requirements.

• Balance business performance and cost management objectives with risk and control considerations, ensuring outcomes remain within the Group’s risk appetite and do not materially expose the organisation.

Governance

• Attend and represent the function at relevant councils and governance forums, ensuring GCIO units operate in line with required standards and obligations.

• Embed the Group’s Values and Code of Conduct across the domain, reinforcing a culture of ethical behaviour, compliance, and adherence to policies, processes, and regulations.

• Ensure compliance with all relevant Standard Chartered governance frameworks, including direct obligations and any downstream impacts arising from team activities.

• Uphold the highest standards of regulatory and business conduct, ensuring consistent compliance with internal policies and external regulatory requirements.

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Group CIO

• CIO, WRB

• CIO, DCCP,

• CIO, Trade & International Markets

• CIO, Group Functions

• HR Business Partner

• Corporate Affairs Branding & Marketing (CABM)

• Architecture Heads

• Business COOs

• SCM & Vendor Management teams

• Finance Business Partners

Our Ideal Candidate

Skills & Experience

• 15 Plus years of relevant experience in Banking domain

• Strong financial acumen with experience across forecasting, variance analysis, and investment governance

• Deep understanding of cost structures, Capex/Opex management, and commercial models

• Workforce and vendor optimization expertise

• Stakeholder management across Finance, Operations, and Supply Chain

• Ability to translate financial data into executive-level insights and actions

• Programme or project management experience within large, multi stakeholder environments is advantageous.

• Deep expertise in technology side commercial and contract governance, including vendor renewals, performance management, consolidation strategies, and value realisation.

• Experience with ITIL, Agile and Lean delivery models, and exposure to risk, control, or vendor governance frameworks is preferred.

Qualifications

• Graduate degree in Business and/or Technology, with a strong foundation in enterprise operations and digital delivery.

Role Specific Technical Competencies

• Technology Experience

• Business Architecture

• Strategy

• Delivery

• Portfolio management

• Stakeholder Influence

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

The purpose of the role is to

• Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment

Implementation and oversight of the below individual responsibilities:

• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.

• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.

• In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals

• To participate in marketing and promotional activities for customer acquisition.

• To source and call on individual prospects

• To provide quality, efficient after-sales services

• To manage anti-attrition and retention of clients

• To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.

• To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.

Key Responsibilities

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Lead to achieve the outcomes set out in the Bank’s Conduct Principles

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Our Ideal Candidate

• Client Acquisition Experience

• Account Management (of HNW Individuals) Experience

• Good understanding and command of Mandarin as the incumbent will be supporting Greater China markets.

• 3+ years of experience in Banking and Wealth Management

• Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc.)

Role Specific Technical Competencies

• Agreed individual sales target

• Agreed service standards to customers

• Operation control and sales compliance

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

As a Content Marketing Director, this role is responsible for executing and developing content marketing campaigns within Corporate & Investment Bank. The individual will develop content to support global business strategy and make recommendations based on an understanding of the business and market dynamics, as well a client insights and content performance. This role will need to align and collaborate with global, product and geographic plans across our network order to drive the most effective outcomes. With deep experience and understanding of B2B marketing, we are looking for a proactive, results-oriented individual with strong organisational and project management skills.

Key Responsibilities

Strategy

• Awareness and understanding of the Group and geographical business strategy, with the ability to translate these into actionable Brand & Marketing client content strategies to support client engagement. Emphasis will be placed on the execution of content that bring build awareness of the CIB business and supports activities and events in client coverage.

• Work with Digital Marketing colleagues to optimise Standard Chartered digital presence, LLM optimisation and application of AI usage.

• Deliver quality activities to drive exceptional client experiences on plan, on budget and on time

• Apply agreed content marketing measurement tools to track the success of content initiatives, track the measurement, assess the effectiveness of marketing spend and provide a basis for informing future marketing decision making.

• Identify through data and analytics changes to content strategies/formats based on campaign insights and measurement of campaign effectiveness

• Responsible for tracking marketing budget/spend related to content marketing activities.

• Demonstrate leadership skills, with the ability to influence and inspire a cross-functional group.

Business

• Work closely with business leads to ensure content marketing is supporting commercial opportunities and effectively position the Bank, our products and capabilities to the clients we serve, and the clients we aspire to bank.

• Develop high impact creative and messaging for marketing communications materials for clients aligned to our key strategic priorities

• Work with the CIB business globally to deliver integrated content marketing campaigns aligned to the client coverage business.

• Build relationships and networks across the business and liaise with key business stakeholders on a regular basis to understand their specific needs, the clients they serve, and the opportunities that exist.

• Develop content marketing strategies that puts client data, analytics and insights at the centre, with clear articulation of how marketing is supporting specific business outcomes.

• Share regular updates with senior business stakeholders on marketing campaigns and performance

• Drive continuous improvement in marketing campaigns - led by creative, innovative ideas and a desire to think outside the box.

Processes

• Liaise with procurement, legal and compliance to ensure contracts, and content processes are aligned with corporate policies and compliance.

• Identify areas for process improvement and recommend ways to increase functional effectiveness and improve operational efficiencies

People & Talent

• Drive impactful engagement between Corporate Affairs, Brand & Marketing teams

• Foster a culture of collaboration, accountability and innovation within the team and across the organisation

Risk Management

• Ensure adherence to the Risk Management Framework, Group Code of Conduct and various Policies, Procedures, and Guidelines of the Bank

• Ensure compliance with Third Party Risk Management, and Vendor Engagement and Sponsorship policies

• Ensure content complies with regional/local legal and regulatory requirements

• Work closely with the Media, Reputation & Issues team to mitigate any reputational risks possible from digital marketing campaigns, and community initiatives.

Governance

• Awareness and understanding of the regulatory framework in which the firm operates, and the regulatory requirements and expectations relevant to the role

• Ensure adherence to the Operational Risk Framework, Group Code of Conduct and various Policies, Procedures and Guidelines of the Bank by the regional Brand & Marketing teams

• Maintain high awareness and understanding of the regulatory framework in which the business operates, and the regulatory requirements and expectations relevant to the role

• Completion of all mandatory training needed including e-learning within stated timeframes to support the understanding of the roles for delivering effective governance

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• External Stakeholders

• Vendors & Agencies

• Internal Stakeholders

• Group & Cluster CABM stakeholders

• Global CIB product marketing

• Global CIB Heads of Business

Other Responsibilities

• Embed Here for good and Group’s brand and values in Group CIB Marketing Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• 7+ years’ experience and understanding of B2B marketing ideally in the financial services space

• Strong organisational and project management skills

Role Specific Technical Competencies

• Integrated Campaign Marketing

• Project Management

• Content Marketing

• Creative Content Production

• Client Experience, Behaviours & Preference

• Copy writing and content creation

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

As a Content Marketing Director, this role is responsible for executing and developing content marketing campaigns within Corporate & Investment Bank. The individual will develop content to support global business strategy and make recommendations based on an understanding of the business and market dynamics, as well a client insights and content performance. This role will need to align and collaborate with global, product and geographic plans across our network order to drive the most effective outcomes. With deep experience and understanding of B2B marketing, we are looking for a proactive, results-oriented individual with strong organisational and project management skills.

Key Responsibilities

Strategy

• Awareness and understanding of the Group and geographical business strategy, with the ability to translate these into actionable Brand & Marketing client content strategies to support client engagement. Emphasis will be placed on the execution of content that bring build awareness of the CIB business and supports activities and events in client coverage.

• Work with Digital Marketing colleagues to optimise Standard Chartered digital presence, LLM optimisation and application of AI usage.

• Deliver quality activities to drive exceptional client experiences - on plan, on budget and on time

• Apply agreed content marketing measurement tools to track the success of content initiatives, track the measurement, assess the effectiveness of marketing spend and provide a basis for informing future marketing decision making.

• Identify through data and analytics changes to content strategies/formats based on campaign insights and measurement of campaign effectiveness

• Responsible for tracking marketing budget/spend related to content marketing activities.

• Demonstrate leadership skills, with the ability to influence and inspire a cross-functional group.

Business

• Work closely with business leads to ensure content marketing is supporting commercial opportunities and effectively position the Bank, our products and capabilities to the clients we serve, and the clients we aspire to bank.

• Develop high impact creative and messaging for marketing communications materials for clients aligned to our key strategic priorities

• Work with the CIB business globally to deliver integrated content marketing campaigns aligned to the client coverage business.

• Build relationships and networks across the business and liaise with key business stakeholders on a regular basis to understand their specific needs, the clients they serve, and the opportunities that exist.

• Develop content marketing strategies that puts client data, analytics and insights at the centre, with clear articulation of how marketing is supporting specific business outcomes.

• Share regular updates with senior business stakeholders on marketing campaigns and performance

• Drive continuous improvement in marketing campaigns led by creative, innovative ideas and a desire to think outside the box.

Processes

• Liaise with procurement, legal and compliance to ensure contracts, and content processes are aligned with corporate policies and compliance.

• Identify areas for process improvement and recommend ways to increase functional effectiveness and improve operational efficiencies

People & Talent

• Drive impactful engagement between Corporate Affairs, Brand & Marketing teams

• Foster a culture of collaboration, accountability and innovation within the team and across the organisation

Risk Management

• Ensure adherence to the Risk Management Framework, Group Code of Conduct and various Policies, Procedures, and Guidelines of the Bank

• Ensure compliance with Third Party Risk Management, and Vendor Engagement and Sponsorship policies

• Ensure content complies with regional/local legal and regulatory requirements

• Work closely with the Media, Reputation & Issues team to mitigate any reputational risks possible from digital marketing campaigns, and community initiatives.

Governance

• Awareness and understanding of the regulatory framework in which the firm operates, and the regulatory requirements and expectations relevant to the role

• Ensure adherence to the Operational Risk Framework, Group Code of Conduct and various Policies, Procedures and Guidelines of the Bank by the regional Brand & Marketing teams

• Maintain high awareness and understanding of the regulatory framework in which the business operates, and the regulatory requirements and expectations relevant to the role

• Completion of all mandatory training needed including e-learning within stated timeframes to support the understanding of the roles for delivering effective governance

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• External Stakeholders

• Vendors & Agencies

• Internal Stakeholders

• Group & Cluster CABM stakeholders

• Global CIB product marketing

• Global CIB Heads of Business

Other Responsibilities

• Embed Here for good and Group’s brand and values in Group CIB Marketing Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• 7+ years’ experience and understanding of B2B marketing ideally in the financial services space

• Strong organisational and project management skills

Role Specific Technical Competencies

• Integrated Campaign Marketing

• Project Management

• Content Marketing

• Creative Content Production

• Client Experience, Behaviours & Preference

• Copy writing and content creation

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

The purpose of the role is to

• Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment

Implementation and oversight of the below individual responsibilities:

• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.

• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.

• In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals

• To participate in marketing and promotional activities for customer acquisition.

• To source and call on individual prospects

• To provide quality, efficient after-sales services

• To manage anti-attrition and retention of clients

• To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.

• To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.

Key Responsibilities

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)

Our Ideal Candidate

• Client Acquisition Experience

• Account Management (of HNW Individuals) Experience

• Good understanding and command of Mandarin as the incumbent will be supporting Greater China markets.

• 3+ years of experience in Banking and Wealth Management

• Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc.)

Role Specific Technical Competencies

• Agreed individual sales target

• Agreed service standards to customers

• Operation control and sales compliance

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

Lead and drive the commercialisation of digital data products by working closely with Technology and Business stakeholders to develop data solutions that enable digital sales and actionable insights. This role is responsible for identifying and sourcing required data from data lakes and other systems, analysing and integrating data from multiple sources, and designing the presentation layer to support key KPIs and business decisions.

The role will establish KPIs and measurement frameworks to assess digital sales performance, including end-to-end funnel analysis, paid media performance, and campaign effectiveness. It will focus on improving digital campaign effectiveness by providing data-driven insights and recommendations, and establishing robust reporting and dashboards to track digital sales, value delivery, and overall performance.

The role will own end-to-end project delivery, including managing a team, defining and executing data integration plans, and ensuring all project milestones are met with full adherence to agreed timelines, quality standards, and governance requirements.

Key Responsibilities

Strategy

• focus on Affluent, Net New Money and Wealth Solutions in support of WRB strategic priorities

• Act as the Product Owner for digital data products maintain a transparent backlog, OKRs, and quarterly roadmap.

• Coach analysts on best-in-class commercialization of E2E digital sales & value products uplift literacy across squads.

Business

• Work with stakeholders to identify and transform business logics to key insights

• Identity and source systems/tables required for building the KPIs from data lake.

• Analyse data, develop Data integration plan & sketch presentation layer involving multiple source systems.

• Own end to end funnel analytics data products and reporting (from traffic sources to conversion, revenue and balances), including fallout, flow, and cohort analyses identify friction, quantify drop off, and size opportunities.

• Digital Funnel & Journey Optimization with focus on affluent clients & net new money and wealth solutions

• Build and maintain KPI trees for acquisition, onboarding, activation, transact, cross sell, and retention stages, with clear leading indicators and targets by segment/channel.

• Partner with business stakeholders, digital sales marketing teams, and channel owners to understand value drivers and optimize digital journeys.

Processes

• Responsible for updating, sharing and execution of end-to-end analytics process working closely with all key stakeholders.

People & Talent

• Partner and collaborate effectively with various teams to deliver the agreed KPI’s.

• Acquire new skills by adopting continuous learning to leverage best in class digital analytics tools and technologies

Risk Management

• Achieve Strong control in documentation, process, EUC, system assess

• Ensure the Security & Data Privacy guidelines are adhered in all the deliverables

Governance

• Awareness and understanding of the Data Governance framework, in which the Group, country & department operates, to meet the required data quality standards and expectations relevant to the role.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• The role requires close partnership with a number of key stakeholders across the bank including Wealth & Retail Banking (WRB) product heads (CCPL, Wealth, Deposits, Mortgages, Business Banking, Segments team) , Digital Sales & Marketing Team (Country & Group DSM), Digital Platform Team, Client Experience & Customer Management Team and technology team for all analysis requirements pertaining to retail & wealth products / segments

Our Ideal Candidate

• 10+ years of experience in Data Analysis

• Excellent Data Analytical skills to explore and identify the business logics.

• Sound knowledge on banking products and digital sales operations of retail banking domine.

• Able to understand click stream data of mobile/internet banking to bring out customer behaviour and reach.

• Understanding on banking campaign and its performance tracking.

• Excellent written and verbal communication skills for coordinating across team members.

• Good understanding on cloud-based data lake and its components.

• Knowledge on building Dataiku Flows using visual recipes and Code recipes.

• Familiar with developing codes/logics using advance SQL, Python, spark.

• Experience in automating the dataiku flow using automation node and scheduling jobs/flows

• Knowledge on predictive models for optimal forecast.

• Excellent knowledge of data presentation and visualization

• Candidate should have worked on MSTR schema development and able to establish relationship between attributes from different dimensions.

• Should be able to develop complex dossiers using advance visualizations and linking multiple datasets.

• Able to define object, data security levels based on requirement.

Role Specific Technical Competencies

• Business Analytics

• E2E data integration and data product development

• Dataiku, Python, SAS, SQL,

• BI tool – MicroStrategy, Tableau

• Digital Marketing Analytics

• Digital Marketing Profitability analytics, Return of Marketing Investment

• Big data processing, Big data analytics, structured and unstructured data

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

As a Content Marketing Director, this role is responsible for executing and developing content marketing campaigns within Corporate & Investment Bank. The individual will develop content to support global business strategy and make recommendations based on an understanding of the business and market dynamics, as well a client insights and content performance. This role will need to align and collaborate with global, product and geographic plans across our network order to drive the most effective outcomes. With deep experience and understanding of B2B marketing, we are looking for a proactive, results-oriented individual with strong organisational and project management skills.

Key Responsibilities

Strategy

• Awareness and understanding of the Group and geographical business strategy, with the ability to translate these into actionable Brand & Marketing client content strategies to support client engagement. Emphasis will be placed on the execution of content that bring build awareness of the CIB business and supports activities and events in client coverage.

• Work with Digital Marketing colleagues to optimise Standard Chartered digital presence, LLM optimisation and application of AI usage.

• Deliver quality activities to drive exceptional client experiences - on plan, on budget and on time

• Apply agreed content marketing measurement tools to track the success of content initiatives, track the measurement, assess the effectiveness of marketing spend and provide a basis for informing future marketing decision making.

• Identify through data and analytics changes to content strategies/formats based on campaign insights and measurement of campaign effectiveness

• Responsible for tracking marketing budget/spend related to content marketing activities.

• Demonstrate leadership skills, with the ability to influence and inspire a cross-functional group.

Business

• Work closely with business leads to ensure content marketing is supporting commercial opportunities and effectively position the Bank, our products and capabilities to the clients we serve, and the clients we aspire to bank.

• Develop high impact creative and messaging for marketing communications materials for clients aligned to our key strategic priorities

• Work with the CIB business globally to deliver integrated content marketing campaigns aligned to the client coverage business.

• Build relationships and networks across the business and liaise with key business stakeholders on a regular basis to understand their specific needs, the clients they serve, and the opportunities that exist.

• Develop content marketing strategies that puts client data, analytics and insights at the centre, with clear articulation of how marketing is supporting specific business outcomes.

• Share regular updates with senior business stakeholders on marketing campaigns and performance

• Drive continuous improvement in marketing campaigns - led by creative, innovative ideas and a desire to think outside the box.

Processes

• Liaise with procurement, legal and compliance to ensure contracts, and content processes are aligned with corporate policies and compliance.

• Identify areas for process improvement and recommend ways to increase functional effectiveness and improve operational efficiencies

People & Talent

• Drive impactful engagement between Corporate Affairs, Brand & Marketing teams

• Foster a culture of collaboration, accountability and innovation within the team and across the organisation

Risk Management

• Ensure adherence to the Risk Management Framework, Group Code of Conduct and various Policies, Procedures, and Guidelines of the Bank

• Ensure compliance with Third Party Risk Management, and Vendor Engagement and Sponsorship policies

• Ensure content complies with regional/local legal and regulatory requirements

• Work closely with the Media, Reputation & Issues team to mitigate any reputational risks possible from digital marketing campaigns, and community initiatives.

Governance

• Awareness and understanding of the regulatory framework in which the firm operates, and the regulatory requirements and expectations relevant to the role

• Ensure adherence to the Operational Risk Framework, Group Code of Conduct and various Policies, Procedures and Guidelines of the Bank by the regional Brand & Marketing teams

• Maintain high awareness and understanding of the regulatory framework in which the business operates, and the regulatory requirements and expectations relevant to the role

• Completion of all mandatory training needed including e-learning within stated timeframes to support the understanding of the roles for delivering effective governance

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• External Stakeholders

• Vendors & Agencies

• Internal Stakeholders

• Group & Cluster CABM stakeholders

• Global CIB product marketing

• Global CIB Heads of Business

Other Responsibilities

• Embed Here for good and Group’s brand and values in Group CIB Marketing Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• 7+ years’ experience and understanding of B2B marketing ideally in the financial services space

• Strong organisational and project management skills

Role Specific Technical Competencies

• Integrated Campaign Marketing

• Project Management

• Content Marketing

• Creative Content Production

• Client Experience, Behaviours & Preference

• Copy writing and content creation

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

The purpose of the role is to

Accelerate digital and hybrid sales performance across our affluent portfolio — including Wealth, Deposits, and Affluent Segments.

This is not a traditional marketing role. This is a sales optimisation and growth leadership role: shaping end-to-end funnels, influencing product squads, driving frontline alignment, and ensuring every campaign translates into real sales outcomes.

Digital knowledge is a plus — but the core requirement is someone who understands:

• How sales teams think

• How affluent customers decide

• How to remove friction in the journey

• How to convert leads into funded accounts and invested AUM

• How to challenge stakeholders until results move

Key Responsibilities

1. Own Sales Throughput Across Affluent Products

• Drive conversion across Wealth (FX, RSP, UT, DPM), Deposits (CASA, Bonus$aver, TD) and Priority / Priority Private segments.

• Analyse funnel at each stage.

• Push relentlessly for higher funding rates, higher activation, and cross-sell performance.

• Champion “next best product” journeys to boost multi-product AUM.

2. Lead a Team of Campaign Managers

• Guide juniors on how to translate marketing activity into sales results.

• Coach them on sales thinking: objection handling, urgency creation, and move from “task-based” execution to “sales outcome accountability.”

3. Partner Closely with Product Owners & Frontline

• Work with POs, Relationship Managers, Affluent Teams to optimise NTB journeys.

• Run monthly sales deep-dives to improve conversions.

4. Translate Data into Sales Insight

• Work with our data champions, use dashboards, CDP segments, and analytics to diagnose revenue opportunities.

• Recommend clear sales actions (targeted segments, product bundles, lead prioritisation).

• Ensure experiments and A/B tests are tied to sales, not vanity metrics.

5. Influence the Entire Conversion Ecosystem

Work with:

• Product.

• Media & Owned Channels.

• Martech.

• Creative Studio.

• Agency partners.

• Ensure every stakeholder understands the “sales why” behind campaigns.

• Remove operational blockers that slow down customer conversion.

6. Improve Sales Journeys & Customer Experience

• Review landing pages, banners, and call scripts for clarity and customer persuasion.

• Identify frictions in digital flows or offline onboarding and drive fixes.

• Push for experimentation that enhances from intent to application to funding to AUM.”

What Success Looks Like

• Improved conversion rates across all affluent journeys.

• Higher funded accounts & AUM from digital leads.

• Faster turnaround from application to activation.

• Strong partnership with frontline teams & product.

• Clear sales playbooks and repeatable growth patterns.

• Better quality leads and reduced wastage.

• Predictable, stable revenue contribution from digital channels.

Our Ideal Candidate

• 8+ years in sales, growth, sales strategy, sales operations, or frontline advisory roles.

• Strong exposure to affluent or wealth products (FX, UT, investment advisory, insurance, deposits).

• Worked with MarTech, CDP, or performance dashboards.

• Exposure to digital onboarding and online-to-offline journeys.

• Understanding of affluent customer needs

• Wealth product knowledge

• Regulatory and compliance familiarity for wealth product sales

• Experience with digital channels, analytics tools, or campaign execution.

• Experience managing or supporting revenue teams, frontline teams, or sales funnels.

• Demonstrated ability to influence stakeholders and “get things moving.”

• Excellent commercial instinct and customer persuasion skills.

Role Specific Technical Competencies

• Sales-first mindset

• Strong commercial instinct

• Comfortable working with senior frontline leaders

• High accountability for outcomes

• Structured problem solving

• Clear communication & persuasion

• Ability to drive urgency

• Comfort with numbers & funnels

• Coach / mentor mindset

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

Transaction Execution

• Conduct and manage due diligence inquiries of target company using due diligence checklists to understand their business, assets, capabilities, ESG and financial performance, as well as strategic fit

• Provide overall project management of the assigned M&A transactions, including coordination with clients, counterparty and external advisors such as Legal, Accounting, Tax to enable diverse capabilities

• Review public filings, research reports, business plans and financial information to produce operating and financial models

• Develop financial / valuation models to evaluate investments, reorganisations, disposals, acquisitions and other corporate finance transactions

• Conduct valuation assessment and provide valuation advice

• Conduct comprehensive research into company/industry/geographic market for a M&A transaction and prepare materials such as teasers, information memorandums, and other marketing materials.

• Manage and develop administration and documentation for assigned M&A transactions

• Assist on transaction structuring

• Assist in negotiating commercial points on behalf of the client

• Assist in preparation of board materials and other approvals required by the client

Sector Knowledge/ Origination

• Contribute to the Cleantech & Environment sector M&A team which include (Renewable Energy, Conventional Power, Utilities, Environmental Services, Water, Waste, Electric Mobility Value Chain, Battery Storage, Geothermal, etc)

• Originate new business and opportunities by leveraging strong understanding of clients’ business and a consultative approach to provide tailored, structured solutions that meet their needs

• Participate in origination and execution of transactions, primarily leading the origination / pitch phase and support through to closing

• Originate / provide strategic deals and support in consultation with coverage teams and product partners

Key Responsibilities

• Maintain up to date knowledge on clients and targets, including preparing sector/ country landscape updates, maintaining trading/ transaction comparables

• Research and analysis of markets and industries

• Research and financial analysis of companies based on company information, research reports, and other information sources

• Participate in sector forums and conferences

Others

• Coordinate efforts with deal team members across the Bank

• Involved in day to day project management and execution support

• Complete all required credit and regulatory examinations

Strategy

• Awareness and understanding of the Group's business strategy and model appropriate to the role

Business

• Awareness and understanding of the wider business, economic and market environment in which the Group operates

Processes

• Ensure compliance with the Bank’s internal processes

Risk Management

• Awareness and understanding of the main risks facing the Group

Governance

• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

• Bank’s Conduct Principles: Adhere to Bank’s Conduct Policies

Key stakeholders

• Global Head, M&A Advisory

• Senior team members with broader M&A Advisory team

• Other product partners such as Leverage Finance, Project Finance teams

• Country coverage teams

Other Responsibilities

• Embed Here for good and Group’s brand and values in day to day activities. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• Bachelors in Banking & Finance or Accountancy

• 7 + years of investment banking sector experience in M&A

• Has worked on multiple M&A deals in renewable energy/ power and utilities sector in South-East Asia and North Asia

• Decent level of VP/ Director/ deal team level client relationships in the renewable energy/ power and utilities sector

• Has led SPA/ W&I workstreams independently on M&A transactions in the renewable energy/ power, utilities sector

• CFA is a plus and previously CMFAS certified

• Written and Spoken Mandarin as the role will be working closely with the North Asia market (China,Taiwan)

Role Specific Technical Competencies

• Financial Forecast and Modelling

• Financial Analysis

• M&A Process and Documentation

• Valuation

• Business Acumen

• Industry Knowledge

• Client Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

This role could be based in Singapore and UK. When you start the application process you will be presented with a drop down menu showing all countries, please ensure that you select a country where the role is based.

Support the Head of GLRR Operations to ensure effective design, oversight & execution of the following key processes:

• Material Risk Takers (“MRTs”) related processes, including (but not limited to) MRT identification/communication processes, regulatory submissions and deferred compensation modelling/calculations.

• UK Certification Regime (“CR”) related processes, including (but not limited to) Fit & Proper Assessment processes for Certified Persons (“CPs”), regulatory notifications of CPs and Notified Non-Executive Directors (“NNEDs”), maintenance of CP & NNEDs Master Lists and CP Identification Framework; and

• Licensed & Regulated Roles (“LRR”) Operations related processes, including (but not limited to) maintenance of Global LRR Roles Register and regulatory registrations/de-registrations.

• Draft communication plans and templates related to MRT status notifications, including those to impacted individuals, their People Leaders and the Human Resources teams responsible for the provisional identification during the hiring process.

• Advise GLRR/CR/MRT Operations teams to ensure that their processes/controls and corresponding Desk Operating Instructions are fit-for-purpose to comply with the relevant MRT, CR and LRR requirements.

• Support the Head of GLRR Operations in overseeing offshore operations team, ensuring alignment with agreed SLAs and process. Drive continuous improvement initiatives, while maintaining clear communication and reporting regularly on progress, challenges and key outcomes.

• Provide practical advice on MRT processes and requirements to MRTs’ People Leaders and MRTs.

• Provide practical advice on certification processes and requirements to CPs’ People Leaders and CPs.

• On-going evaluation of the robustness of LRR, MRT and CR operations, hand-off with other teams and recommend areas for improvements where required.

[Note: Only for selected local LRR regimes.]

Key Responsibilities

Risk Management

Support the Head of GLRR Operations to establish & manage regular Management Information to monitor:

• Key Performance Indicators of GLRR/CR Operations teams are met;

• MRT and CR related risk and operational issues; and

• LRR related risk and operational issues.

• Support the Head of GLRR Operations to establish & manage the appropriate Controls and Control Sample Testings/Key Control indicators to ensure that LRR, MRT, CR operations related risks are identified & mitigated in a timely manner.

[Note: Only for selected local LRR regimes.]

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• CR/GLRR/MRT Operations Teams

• Senior Managers Regime Team

• Compliance, Financial Crime & Conduct Risk (“CFCR”), Regulatory Regime Team

• Chiefs of Staff and Business Planning Managers that support various Senior Managers

• Group Corporate Secretariat Team

• People Leaders of CPs and MRTs

• Certified Persons and MRTs

• Strategy & Talents, Governance and Controls Teams

Various Human Resources (“HR”) Teams:

• Rewards Governance

• Performance Management

• Reward Analytics

• Performance Rewards Benefits Advisory

• HR, Talent Acquisitions

• HR, Business Partners

Our Ideal Candidate

• Bachelor's degree in a related field

• 6+ years of Compliance, Risk and Governance work experience in financial services with the ability to collaborate effectively with offshore operations teams.

• Prior experience of working on Material Risk Taker and/or UK Certification Regime is a plus.

• Good drafting skills and ability to explain complex issues in a clear and concise manner.

• Good ability in interpreting regulatory & internal Bank requirements, and then establishing risk appropriate processes & controls to comply with them.

• Good knowledge of bank’s general governance and risk management frameworks.

• Excellent knowledge of MS Office, including Microsoft PowerPoint, Word, and Excel.

• Successful record of building personal credibility and managing relationships with key stakeholders.

• Ability to collaborate and work dynamically across a broad range of stakeholders from different Businesses and Functions.

Role Specific Technical Competencies

• Analytical Thinking

• Regulatory Environment – Financial Services

• Risk Management

• Financial Services Industry

• Organisational Governance

• Effective Communication

• Written Communication

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers