Roles & Responsibilities
1.Manage all outlets day-to-day operations
- Ensure operations run smoothly
- Quality checks on food / portion served
- Ensure the standards operating procedures (SOP) is in place
- Checks staff personal grooming and customer service satisfaction
- Store hygiene check
- Ensure all glass stickers / Cooking SOP/ Signature Bowl List / Supplier list are up to date
- Ensure all marketing materials are up to date
- Perform audit of outlet once a month
- Provide general training to staff when needed
- Manage food costs
2. Manage all Staff Matters
- Outlet manpower
- Attendance
- Weekly Schedule
- Leave and Claims
- Recruitment, Employment Contract, On/Off boarding
3. Liaise with Supplier Matters
- Manage day to day ad-hoc
- Atlas POS system, Grabfood, Foodpanda, and Deliver
- Make sure all the items and pricing in the menu are updated.
- Collecting invoices twice a month (25th and last day of the month
4.Collecting invoices twice a month (25th and last day of the month)
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