We are seeking a driven, highly organized Assistant Logistics Manager to join our growing supply chain team. In this role, you will bridge the gap between strategic planning and day-to-day operations—running point on international shipping schedules, monitoring warehouse execution, and directly enforcing medical device storage standards.

This is an excellent opportunity for a senior logistics executive or supervisor with strong GDPMDS (Good Distribution Practice for Medical Devices) experience who is ready to step up into a leadership role, manage key 3PL/vendor relationships, and optimize fulfillment across local and global healthcare markets.

Key Responsibilities

1. Daily Shipping & Freight Execution

• Coordinate day to day inbound and outbound international shipments (air, sea, express courier) across regional and global markets.

• Prepare, review, and verify all shipping documentation (e.g., commercial invoices, packing lists, Bills of Lading, Certificate of Origin) to ensure flawless customs clearance.

• Track shipments proactively, resolve transit delays with freight forwarders, and provide regular ETA updates to sales and procurement teams.

2. Warehouse Supervision & Cold Chain Quality

• Oversee daily warehouse workflows, ensuring that high-value hardware and sensitive monitoring components are handled and stored correctly.

• Monitor environmental conditions (temperature and humidity controls) for sensitive inventories like CGM sensors and rapid test kits to maintain cold-chain integrity.

• Supervise cyclical counts and comprehensive inventory audits to ensure system accuracy matches physical stock levels in the ERP system.

3. Compliance Enforcement & Traceability

• Actively assist in maintaining BUZUD's GDPMDS certification and ensuring alignment with HSA (Health Sciences Authority) regulations.

• Enforce product traceability protocols, verifying that batch numbers and serial numbers are accurately recorded at every stage of inbound receipt and outbound dispatch.

• Document any logistics discrepancies, damaged cargo claims, or temperature excursions, and assist in executing corrective actions (CAPA).

4. Distribution & Vendor Coordination

• Coordinate B2B logistics pipelines supplying local hospitals, clinics, and pharmacy networks (e.g., Novena Medical Center, Raffles Hospital networks).

• Supervise e-commerce fulfillment and last-mile delivery partners to ensure consumer-facing KPIs (On-Time Delivery, order accuracy) remain high.

• Evaluate 3PL and courier performance data regularly to identify cost-saving and route-optimization opportunities.

Key Responsibilities

1. Customer Consultations & Sales

• Greet walk-in customers and provide a warm, consultative experience to understand their health, medical, or lifestyle needs.

• Conduct live, engaging demonstrations of BUZUD products (e.g., explaining how a CGM sensor tracks glucose levels or how to read metrics on an ECG smart ring).

• Meet and exceed individual and store sales targets by proactively cross-selling complementary health accessories or wellness packages.

2. Showroom Experience & Customer Support

• Maintain an immaculate, welcoming, and premium environment on the showroom floor in line with BUZUD’s brand standards.

• Assist existing customers with troubleshooting, basic technical support, or product calibration queries.

• Handle cash/cashless transactions accurately using the Point-of-Sale (POS) system and process product warranties or exchanges efficiently.

3. Inventory & Operations

• Monitor stock levels on the retail floor and assist in replenishing inventory from the store stockroom.

• Participate in regular stock takes, inventory audits, and ensure all display units are fully charged, functional, and clean.

• Provide feedback from customers to the management team regarding product demand, common queries, or potential areas for improvement.

Requirements & Qualifications

• Experience: 1 to 3 years of retail sales, hospitality, or customer service experience. Experience in health supplements, consumer electronics, or beauty/wellness retail is a major advantage.

• Tech Savviness: Comfortable learning, operating, and explaining mobile apps and health-tech hardware to customers of varying tech backgrounds (especially the elderly).

Merchandising

·       Prepare and deliver products to various outlets (including but not limited to Guardian locations, pharmacies, clinics)

·       Liaise with on-location promoters to stock in consignment orders to Guardian

·       Prepare and arrange stock transfers between showroom and various outlets

·       Ensure timely delivery of products to various outlet/locations as requested

Warehouse Operator

·      Work with warehouse team to manage stock in warehouse

·      Keep track of stock inventory and provide accurate inventory data when requested

·      Prepare and arrange for stock transfers between warehouses and various showrooms

·      Manage warehouse to ensure adherence to GDPMDS standards

·      Maintain and update stock transfer records

Other Duties

·      Carry out ad-hoc tasks and projects as assigned by the Manager.

Role Description

We are looking for a responsible Administrative Assistant to perform a variety of administrative and clerical tasks. Duties of the Administrative Assistant include providing support to our managers and employees, assisting in daily office needs and managing our company’s general administrative activities.

What’s in it for you?

• Highly-competitive salary
• Friendly working environment
• Opportunity for growth and exposure to industrial knowledge

Job Duties and Responsibilities

• Provides administrative support to ensure efficient operation of the office.
• Answers phone calls, schedules meetings and supports visitors.
• Carries out administrative duties such as filing, typing, copying, binding, scanning etc.
• Completes operational requirements by scheduling and assigning administrative projects and expediting work results.
• Exhibits polite and professional communication via phone, e-mail, and mail.
• Supports the team by performing tasks related to organization and strong communication.
• Develops administrative staff by providing information, educational opportunities, and experiential growth opportunities.
• Ensures operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories and evaluating new equipment and techniques.
• Provides information by answering questions and requests.
• Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies.
• Contributes to team effort by accomplishing related results as needed.
• Ability to vet documents for grammatical and other linguistic errors followed by submission to relevant leaders or government authorities.
• Coordinate delivery of products into Singapore by liaising with factory and logistics providers.

Job Requirements

• Previous working experience as admin assistant 3 years or more is preferred but not necessary
• N/O/A levels, Nitec, Higher Nitec, Diploma in any field of studies
• Aptitude in presentation and public speaking
• Knowledge of appropriate software including: Microsoft Word, Excel, and Outlook, Microsoft PowerPoint and Adobe Acrobat