Total 3 Contract Sales / Marketing job vacancies

JOB SUMMARY:

We are seeking a dynamic and visionary General Manager (Business Transformation) to lead and drive strategic transformation initiatives across the Hotel Seri Malaysia network. This role is responsible for enhancing operational efficiency, accelerating digital transformation, and delivering sustainable business growth.

JOB RESPONSIBILITIES:

• Lead the development and execution of business transformation strategies aligned with organizational goals.
• Identify gaps in current processes and implement improvement initiatives to enhance efficiency and productivity.
• Drive digital transformation, innovation, and automation across hotel operations.
• Oversee change management initiatives to ensure smooth adoption of new systems and processes.
• Collaborate with key stakeholders to align transformation efforts with business priorities.
• Monitor and evaluate performance metrics to ensure successful implementation of transformation initiatives.
• Provide strategic insights and recommendations to senior management on business performance and opportunities.
• Lead cross-functional teams in delivering transformation projects within scope, timeline, and budget.
• Drive cost optimization initiatives while maintaining service quality and operational standards.  

JOB REQUIREMENTS:

• Bachelor’s Degree in Business Administration, Management, Finance, or related field (Master’s Degree is an added advantage).
• Minimum 10–15 years of working experience, with at least 5–8 years in senior leadership roles.
• Proven experience in business transformation, change management, or process improvement initiatives.
• Strong analytical thinking and problem-solving skills.
• Excellent leadership and stakeholder management capabilities.
• Strong communication and presentation skills.
• Experience in hospitality industry is an added advantage.
• Results-driven with strong focus on performance improvement and cost efficiency.

PREFERRED ATTRIBUTES:

• Experience managing large-scale transformation or turnaround projects
• Exposure to digitalization, automation, or system implementation
• Strong strategic planning and execution capability

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Medical insurance
• Dental insurance
• Paid training and development
• 12 rooms per night
• Staff Meal
• Telephone

工作概述：

我們正在尋找一位充滿活力、富有遠見的總經理（業務轉型方向），負責領導和推動馬來西亞斯里酒店集團的策略轉型計劃。該職位的主要職責是提升營運效率、加速數位轉型並實現可持續的業務成長。

工作職責：

• 領導制定和執行與組織目標一致的業務轉型策略。
• 找出目前流程中的不足之處，並實施改進措施以提高效率和生產力。
• 推動酒店營運的數位轉型、創新和自動化。
• 監督變革管理舉措，確保新系統和流程順利採用。
• 與關鍵利害關係人合作，使轉型工作與業務重點保持一致。
• 監控和評估績效指標，以確保轉型計畫的成功實施。
• 為高階管理人員提供有關業務績效和機會的策略見解和建議。
• 領導跨職能團隊，在範圍、時間表和預算內交付轉型專案。
• 在維持服務品質和營運標準的前提下，推動成本優化措施。

工作要求：

• 工商管理、管理、金融或相關領域的學士學位（碩士學位更佳）。
• 至少10-15年工作經驗，其中至少5-8年擔任高階領導職務。
• 在業務轉型、變革管理或流程改善方面擁有豐富的經驗。
• 較強的分析思考和解決問題的能力。
• 卓越的領導能力和利害關係人管理能力。
• 優秀的溝通和表達能力。
• 有飯店業經驗者優先考慮。
• 結果導向，高度重視績效提升與成本效益。

優先屬性：

• 具備管理大型轉型或轉虧為盈專案的經驗
• 接觸過數位化、自動化或系統實施
• 強大的策略規劃與執行能力

福利待遇

• 津貼（旅費、交通費等）
• 附近公共交通
• 中心位置
• 彈性的工作時間
• 醫療保險
• 牙科保險
• 有薪培訓和發展
• 每晚12間客房
• 員工餐
• 電話

Key Accountabilities:

• Oversee and manage a team of SME (Executive, Specialist and Tester) to ensure projects deliverables within the team is achieved.
• Ensure effectiveness and efficiency of every member in the team and high quality performance from team members.
• Manages overall resource plan for the team, develop and manage to deliver department business results.
• Provides technical guidance to team members and build better career prospect and advancement for subordinates by giving exposure in areas other than the designated roles & responsibilities. 
• Delivery of business requirement on agreed business requirement and ensure users at the respective areas agree on the guideline.
• Ensure personal development for self / staffs improvement and build positive working relationships within the team.
• Performs miscellaneous job-related duties and projects as assigned by superior.
• Leads and manage a group of business analyst in User Acceptance Testing (UAT) and Operation readiness test (ORT) planning and execution.
• Deliverables are achieved within the timeline set.
• Having right people at the right places and maximized resource effectiveness and efficiency.
• All tasks are completed within agreed upon time frame, resources well allocated for each project.
• Staff are multi-task, empowered to play different roles and responsibilities and able to make prudent decisions.
• Project milestones and objectives achieved within project timeline.
• Attend training courses and organizes team events
• Assignments / tasks are completed on time with quality delivery.
• UAT and Operation Readiness Test (ORT) are completed and test results signed off based on business requirements. Ensure system has been successfully deployed in production environment.

Qualification and Experience:

• 7-8 years experience in Life Insurance Industry with basic operational knowledge in operations.
• Knowledge of Takaful model, products and familiarity with Day 2 modules with experienced in handling projects will be an added advantage.
• Experience in comparative analysis, managing/lead business analyst and operations with a successful track record of working dynamic project teams, establishing priorities and meeting department expectation.
• Able to Interprets customer needs, assesses requirements and identifies solutions to non-standard request independently.
• Competent in Microsoft Office application (Excel, VBA, Word, Power Point) and any other programming language
• Good communication skill
• Good command in English & Bahasa Malaysia
• Good analytical and problem solving skills
• Able to work under pressure and deliver within tight deadlines.
• Driven by high desire to acquire knowledge and to deliver results

Perks & Benefits

• Nearby public transport
• Central location
• Open culture