Total 3,096 Quality Assurance / Control job vacancies

This role reporting to QA & H&S Manager, support daily production through final quality checks, SIRIM documentation, and coordination with machine operators in compliance with SOPs.

Role Responsibilities

· Conduct quality checks on final products produced from the machine to ensure compliance with quality standards.

· Complete and maintain all machine records as required by SIRIM and internal quality procedures.

· Prepare and submit daily product samples for quality inspection.

· Collaborate with team members and machine operators to ensure product quality is consistently maintained.

· Report any defects, abnormalities, or quality issues to the supervisor immediately.

· Ensure compliance with safety, hygiene, and production SOPs at all times.

· Support ongoing improvements in production and quality processes when required.

Requirements

· Certificate in Manufacturing/Quality/Engineering or related field is an advantage

· Preferably with experience in quality control, production, or manufacturing environment

· Ability to understand and follow SOPs, quality standards, and documentation requirements (e.g., SIRIM).

· Good communication skills and ability to work well with operators and team members.

· Detail-oriented, responsible, and able to identify quality issues accurately.

· Basic computer skills for data entry and record-keeping.

· Willing to work in a production floor environment and perform routine checks

Working hours:

12 hrs shift 8am-8pm / 8pm - 8am

1 day rest

An established Regional Bank is seeking an experienced Quality Assurance Manager to independently evaluate the effectiveness, accuracy, and consistency of the Bank’s Compliance and AML operations. You will lead quality assurance reviews across AML and Compliance processes, identify control gaps, and provide actionable recommendations to strengthen governance and regulatory compliance. In return, you will enjoy a competitive remuneration package and the opportunity to work closely with senior stakeholders in a dynamic compliance environment.

Your responsibilities will include:

• Conduct periodic testing and sampling of AML and Compliance activities, including transaction monitoring alerts, KYC/CDD files, STR filings, and screening dispositions to ensure adherence to internal policies and regulatory requirements.
• Identify deficiencies, control gaps, or operational errors within AML and Compliance processes, and escalate findings with clear remediation recommendations.
• Verify that Compliance and AML processes align with internal policies, regulatory requirements issued by the Monetary Authority of Singapore (MAS), and industry best practices.
• Develop and maintain Quality Assurance scorecards and dashboards to monitor trends in deficiency rates and operational performance.
• Prepare and present quality assurance findings and risk insights to senior management and relevant governance committees.
• Collaborate with stakeholders across Compliance and business units to drive continuous improvement in control effectiveness and operational standards.
• Support the enhancement of quality assurance frameworks, methodologies, and procedures to strengthen the overall compliance control environment.
• Participate in internal reviews, audits, and regulatory engagements related to AML and Compliance quality assurance matters.

Requirements:

• Bachelor’s degree in Law, Accountancy, Economics, Business, or a related discipline from a recognized institution.
• Minimum 8–10 years of relevant experience in Compliance, AML, Financial Crime, or Quality Assurance within the Singapore banking industry.
• Strong familiarity with AML/CFT regulatory requirements issued by the Monetary Authority of Singapore (MAS).
• Experience in conducting quality assurance reviews, control testing, or compliance monitoring across AML processes such as transaction monitoring, KYC/CDD, screening, and STR reporting.
• Professional certifications such as ACAMS, CACS, FRM, or CFA will be an advantage.
• Strong analytical, communication, and stakeholder management skills, with the ability to present findings and recommendations to senior management.

If you are interested in the role, please apply with your updated resume to adora.lee@revup-consulting.com (R1879177) for a confidential discussion.

If the role does not match your profile, feel free to refer the role to your professional peers or friends.

• Working Location : Suntec Tower
• Working Day : 5 Days 9 – 6 PM 
• Salary Budget : Junior :$4000 - $5,000 + AWS / Senior : $5,000 - $6,800+ AWS

Summary:

• To perform this job successfully, the individual is expected to handle highly sensitive and confidential information while exercising professionalism and discretion.
• Reporting and supporting the Executive Director and will work closely with and supporting the principal.
• Ideal candidate from trust consultancy firm, law firm, banking industry or accountancy firm.
• Preferred working experience as legal secretary, trust specialist, corporate secretary.
• Experience in handling trust administrative, legal documents or fund investment are highly preferred.
•  Assist manager in going through legal documents from law firm and reply to outsource lawyer if have any omission.

Job Duties:

1. Assist in providing administrative support / services as well as solutions meeting the needs for the Company and the Group.
2. Assist in creating, formatting, and proofread documents, including letters, reports, memos, and presentations to ensure accuracy and professionalism in all written materials.
3. Transcript of voice recording of meetings / phone conferences.
4. Draft, review & comments emails / agreements / documents for Executive director’s consideration.
5. Comfortable to identifying and evaluating legal and compliance risks within the company and the group.
6. Monitor and report on regulatory changes and developments.
7. Record and monitor deadlines, update status and tracking internal database / reports of relevant tasks / project assigned.
8. Administer and maintain databases / files; renaming, reorganizing, and maintaining files, folders, documents, and internal database (spearhead converting largely to digitally).
9. Assist in office management.
10. Carry out other ad-hoc tasks / projects assigned by Executive Director

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

RESPONSIBILITY
Responsible for leading and managing the Quality Management System and overseeing QA operations within a manufacturing environment. Act as the Management Representative (QMR) and plays a key role in driving quality excellence, compliance, and continuous improvement across the organization.

Quality Management System (QMS) &Compliance

• Serve as Management Representative (QMR) for the ISO 9001 Quality Management System
• Ensure compliance with ISO 9001, customer specifications, and applicable regulatory requirements
• Drive continuous improvement of the QMS aligned with business objectives
• Oversee control, revision, and implementation of Quality Manuals, SOPs, work instructions, and records.
• Drive audit readiness culture across all departments

Audit & Certification Management

• Plan and lead internal audits to ensure compliance and effectiveness of QMS
• Manage external audits (ISO certification bodies, customers, regulatory audits)
• Ensure timely closure of audit findings and non-conformities
• Maintain proper audit documentation and compliance records

Manufacturing Quality Assurance & Process Control

• Establish and monitor in-process and final inspection standards
• Ensure raw materials, productions processes and finished goods meet defined specifications
• Collaborate with Production to improve process capability and reduce variation
• Implement Statistical Process Control (SPC) and quality tools

Supplier Quality Management

• Develop supplier qualification and performance evaluation programs
• Conduct supplier audits and performance reviews
• Work with Procurement to resolve supplier-related quality issues
• Define incoming quality control standards and acceptance criteria

Customer Quality & Complaint Handling

• Lead investigation of customer complaints, returns, and product non-conformance
• Perform root cause analysis (e.g. Fishbone, 5 Whys)
• Implement and monitor Corrective and Preventive Actions (CAPA)
• Interface directly with key customers on quality-related issues and audits
• Track customer satisfaction and implement improvement plans

Quality Data, Reporting & KPIs

• Establish and track quality KPIs (defect rates, scrap rates, customer complaints, supplier performance)
• Analyze trends and drive data-based improvements
• Prepare monthly and quarterly reports for management review
• Highlight risks, opportunities, and performance insights

Team Leadership & Capability Development

• Lead, coach, and develop QA/QC team members
• Manage manpower planning and resource allocation
• Identify skills gaps and implement training programs

Continuous Improvement & Operational Excellence

• Drive initiatives such as Lean Manufacturing, Six Sigma, and Kaizen
• Support digitalization and automation in quality processes

Cross-Functional & Stakeholder Management

• Collaborate with Production, Operations Service and Supply Chain on quality-related improvements
• Support new product development (NPI) by ensuring quality standards are defined and met\
• Act as liaison with certification bodies, auditors and customers
• Conduct and participate in management review meetings and strategic planning

REQUIREMENT

• Degree / Diploma in Engineering or related field
• Minimum3-5 years of experience in Quality Assurance within manufacturing
• Strong knowledge of ISO 9001 and audit processes
• Experience with quality tools (CAPA, etc.)
• Leadership and team management skills
• Strong analytical and problem-solving abilities

The selected candidatewill be responsible for overseeing the end-to-end delivery of 66/230/400KVprotection and control system projects, ensuring design accuracy, regulatorycompliance, and timely execution.

Responsibilities

· Test and commissionprotection and control systems after modifications to ensure operationalreadiness

· Coordinate andcommunicate effectively with contractors, suppliers, business partners, and endcustomers to achieve on-time project delivery

· Collaborate with endcustomers to verify design accuracy and align project milestones with timelines

· Manage and maintain allproject documentation in compliance with client specifications for traceabilityand quality assurance

· Ensure adherence toregulatory requirements and occupational health and safety standards throughoutproject execution

Required competenciesand certifications

· Diploma or Degree inElectrical/Electronic Engineering or a related discipline

· Minimum 3 years’experience as Site Manager for SPPG 66/230/400KV Switchgear projects

·       Good Pay + Good allowance + GoodBonus

·       Interestedcandidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’syour resume to 98332779 ( no Calls)

·       Consultant in-charge : Quah LiLian (Lilian) ( Registration No: R1983286 )

• Coordinate and monitor construction activities to ensure work progresses according to the project schedule.
• Plan and track site works in line with the master programme and detailed work schedules.
• Liaise with the Professional Engineer on matters relating to temporary works and technical requirements.
• Work closely with consultants and subcontractors to resolve technical issues and ensure smooth site operations.
• Conduct site inspections, maintain construction quality standards, and address engineering issues promptly.

Requirements:

• Diploma in Civil Engineering or equivalent
• At least 5 years of relevant experience in construction projects with LTA infrastructure works.
• Experience with diaphragm wall (D-wall), bored piling, or tunnelling works.
• Able to coordinate site teams, subcontractors, and consultants effectively.
• Strong problem-solving skills and ability to manage site operations in a structured manner.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

CORE FUNCTION:

The Private Banking Compliance Officer supports the Head of Compliance, and focuses on the Wealth Management and Private Banking business by providing proactive, practical, and risk-based compliance advisory to front office, ensuring that business activities are conducted in compliance with the Monetary Authority of Singapore (MAS), Bangko Sentral ng Pilipinas (BSP), and other pertinent rules and regulations, internal policies, and industry best practices, while enabling sustainable business growth.

DUTIES AND RESPONSIBILITIES:

A. PRIVATE BANKING COMPLIANCE ADVISORY

1. Serve as the dedicated compliance advisor to Relationship Managers, Assistant Relationship Managers, Investment Strategist, and Wealth Planner

2. Provide real‑time guidance on regulatory requirements and internal policies impacting private banking and wealth management activities

3. Advise on proposed suitability, sales practices, disclosures, conflicts of interest, inducements, and fair dealing obligations, including review and guidance on the preparation of Statement of Wealth (SoW) and other similar documents

4. Review and guide complex or high‑risk client scenarios, PEPs, and cross‑border relationships, and recommend the same to the Anti-Money Laundering Compliance Officer for inclusion in the system and monitoring

B. REGULATORY COMPLIANCE & MAS ENGAGEMENT

1. Support the Head of Compliance in responding to MAS/BSP/regulator inquiries, inspections, thematic reviews, and regulatory filings

2. Ensure regulatory changes are assessed, communicated, and appropriately embedded into business processes

C. TRANSACTION OVERSIGHT

1. Provide compliance advice for new investment solutions, discretionary and advisory mandates, and distribution structures

2. Advise on target market assessments, product risk classifications, and sales controls

3. Review higher‑risk or non‑standard transactions to ensure compliance with regulatory and internal requirements

D. POLICIES, CONTROLS & RISK MANAGEMENT

1. Assist in the development, review, and maintenance of compliance policies, procedures, and business guidelines relevant to wealth management

2. Identify compliance risks and control gaps; propose and track remediation actions in partnership with business and control functions

3. Participate in compliance risk assessments, monitoring activities, and internal control reviews.

E. TRAININGS

1. Deliver compliance training and targeted briefings to Front Office staff on regulatory developments and emerging risks.

2. Advise on client complaints, potential misconduct, and regulatory breaches, ensuring timely escalation to the Head of Compliance where required.

F. GOVERNANCE & STAKEHOLDER MANAGEMENT

1. Work closely with AML Compliance, Legal, Risk, Operations, and Internal Audit teams.

2. Prepare compliance updates and management information for senior management committees.

3. Escalate material compliance issues, breaches, or concerns promptly to the Head of Compliance.

G. OTHERS

1. Perform other duties that may be assigned from time to time.

CORE FUNCTION:

The Private Banking Compliance Officer supports the Head of Compliance, and focuses on the Wealth Management and Private Banking business by providing proactive, practical, and risk-based compliance advisory to front office, ensuring that business activities are conducted in compliance with the Monetary Authority of Singapore (MAS), Bangko Sentral ng Pilipinas (BSP), and other pertinent rules and regulations, internal policies, and industry best practices, while enabling sustainable business growth.

DUTIES AND RESPONSIBILITIES:

A. PRIVATE BANKING COMPLIANCE ADVISORY

1. Serve as the dedicated compliance advisor to Relationship Managers, Assistant Relationship Managers, Investment Strategist, and Wealth Planner

2. Provide real‑time guidance on regulatory requirements and internal policies impacting private banking and wealth management activities

3. Advise on proposed suitability, sales practices, disclosures, conflicts of interest, inducements, and fair dealing obligations, including review and guidance on the preparation of Statement of Wealth (SoW) and other similar documents

4. Review and guide complex or high‑risk client scenarios, PEPs, and cross‑border relationships, and recommend the same to the Anti-Money Laundering Compliance Officer for inclusion in the system and monitoring

B. REGULATORY COMPLIANCE & MAS ENGAGEMENT

1. Support the Head of Compliance in responding to MAS/BSP/regulator inquiries, inspections, thematic reviews, and regulatory filings

2. Ensure regulatory changes are assessed, communicated, and appropriately embedded into business processes

C. TRANSACTION OVERSIGHT

1. Provide compliance advice for new investment solutions, discretionary and advisory mandates, and distribution structures

2. Advise on target market assessments, product risk classifications, and sales controls

3. Review higher‑risk or non‑standard transactions to ensure compliance with regulatory and internal requirements

D. POLICIES, CONTROLS & RISK MANAGEMENT

1. Assist in the development, review, and maintenance of compliance policies, procedures, and business guidelines relevant to wealth management

2. Identify compliance risks and control gaps; propose and track remediation actions in partnership with business and control functions

3. Participate in compliance risk assessments, monitoring activities, and internal control reviews.

E. TRAININGS

1. Deliver compliance training and targeted briefings to Front Office staff on regulatory developments and emerging risks.

2. Advise on client complaints, potential misconduct, and regulatory breaches, ensuring timely escalation to the Head of Compliance where required.

F. GOVERNANCE & STAKEHOLDER MANAGEMENT

1. Work closely with AML Compliance, Legal, Risk, Operations, and Internal Audit teams.

2. Prepare compliance updates and management information for senior management committees.

3. Escalate material compliance issues, breaches, or concerns promptly to the Head of Compliance.

G. OTHERS

1. Perform other duties that may be assigned from time to time.

Position: Compliance Executive

Working Location: Bras Basah Road
Working Hours:  8am to 5pm/8.30am to 5.30pm/9am to 6pm/930am to 630pm (flexi)
Working Days: Monday - Friday
Salary Range: $3500 - $4500

Job Introduction
We are a local sizeable Financial Advisory firm licensed by MAS.
As our new compliance executive, you will ensure that the company functions in a legal and ethical manner while meeting its business goals.

KEY ROLE(S), RESPONSIBILITIES AND DUTIES

• Support the Risk and Compliance department

• Perform responsibilities to ensure company complies with regulatory requirements which includes balanced scorecard audits, regulatory reporting, misconduct investigation and administrative support.

• Motivated to stay abreast of regulatory developments and take charge of
  communicating the changes and support implementation; not limited to Financial Advisers Act, Personal Data Protection Act.

• Conduct due diligence on new business relationships and support on-going due diligence requirements from business partners.

REQUIREMENTS

• Minimum 'A' level or Diploma with experience in the financial advisory industry.

• Will be a clear advantage if candidate has compliance qualification or experience in the FA or insurance industry.

• Familiar and skillful with the use of Microsoft software especially Excel.

Tan Yen Zhen (Chen Yan Zhen) Reg No: R25138932

The SupremeHR Advisory Pte Ltd EA No: 14C7279

Are you passionate about patient safety and quality improvement? Join a dynamic team dedicated to designing innovative initiatives that enhance patient safety standards. We are looking for an experienced Patient Safety and Quality Lead to manage impactful projects and drive continuous improvement in healthcare practices.

Key Responsibilities:

• Collaborate with clinical domain experts to design and implement strategies that enhance patient safety.
• Lead large-scale sharing initiatives and foster partnerships to eliminate patient safety risks.
• Guide project teams in defining goals, measurement indicators, and sustaining improvements.
• Develop, conduct, and evaluate training programs to promote patient safety and quality practices.
• Manage the cluster improvement portal and encourage project registrations for ongoing improvements.
• Write PSQ-related proposals for funding and perform environmental scanning to identify new opportunities.

Specific Requirements:

• Relevant Postgraduate Master’s with at least 3 years of relevant experience or a relevant Bachelor’s Degree with at least 5 years of experience.
• Proven track record in leading patient safety and quality improvement initiatives.
• Strong project management, analytical, and organizational skills.
• Excellent interpersonal and communication abilities.
• Experience with data management and statistical analysis.
• Commitment to continuous improvement, innovation, and collaboration in patient safety.

If you have a passion for patient safety and quality improvement and want to make a difference in healthcare, apply now!

Interested applicants, apply now via MyCareersFuture.

Only Shortlisted candidates will be contacted.

By applying, you consent to BGC Group Pte Ltd collecting, using, and sharing your personal data for recruitment and job matching, including with our clients and partners. View our Privacy Policy at bgc-group.com/notice-for-job-applicants.

Mustika Jeilani (R26159703)

BGC Group Pte Ltd

EA Licence number: 05C3053

Overview

• To promote an effective quality programme including identifying, coordinating and participating with relevant departments on quality and patient safety training needs, standards development, design and implementation of audit tools and risk management activities:
• Keep abreast of appropriate regulatory agency requirements related to quality assurance, patient safety standards and other relevant regulatory requirements (e.g., Personal Data Protection Act and Health Information Bill/ Act);
• To initiate continuous service improvements through constant monitoring, audits and training.

Responsibilities

• Manage incidents, customer feedback/ complaints and provide timely responses and effective preventive measures
• Identify and develop strategies to mitigate risks, improve clinical quality and patient safety. Measure and evaluate data to determine the ultimate impact of the programs and initiatives
• Work with consultants and internal customers to achieve and maintain certifications
• Operationalization of Health Information Bill/ Health Information Act
• Collaborate with cross-functional teams to analyze and optimize healthcare processes, workflows, and procedures
• Maintain statistics on Quality Indicators e.g., Productivity, Customer Service Survey Data (including incidents, feedback, compliments, complaints). Prepare documents for management reporting as required
• Assist to develop, implement and review policies and procedures relating to quality management functions for standardisation and compliance to quality and regulatory standard
• Maintain an inventory of all documents within the organisation as document controller
• Maintain external correspondences including MOH/ AIC/ MOM, ensure all correspondences are tracked
• Identify and assess potential risks to patient safety and quality of care
• Any other tasks as assigned by the Manager/ CEO

Interested candidates, please forward your resume to kevynhuang@recruitexpress.com.sg

Consultant: Huang Jingsheng Kevyn (R1333338)
Recruit Express Pte Ltd (99C4599)

HIRING – PHARMATECHNOLOGIST / CHEMICAL TECHNICIAN / BIOTECHNOLOGIST
MNC | HIGH SALARY | SHIFT ALLOWANCE
1 Year Contract to permanent

SUMMARY

Represent the quality function of technical support, in conjunction with other internal support groups, regarding issues affecting manufacturing.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

· Develop and maintain QA plans and process routings, which reflect intended/actual activities.

· Provide support for all quoting activities by participation in initial process design, development, and implementation phases.

· Evaluate and support inspection processes via inspection aids and instruction guidelines.

· Support all training programs by development and implementation of specialized training sessions for all applicable functions.

· Conduct periodic review and maintenance of all documentation files; develop appropriate systems for document storage and access.

· Review all supplier or customer discrepancies. Coordinate and track the corrective/preventative action effort.

· Provide trend analysis of defects occurring at the customer, supplier and internally.

· Participate in the vendor survey activities as applicable.

· Drive proactive participation with suppliers and (when possible) aid in their process improvement efforts.

· Interface with all departments as applied to the Policies and Procedures with special regard to ISO, EN4600 and GMP documentation.

· Monitor departmental activities and provide technical and logistical guidance/support for the quality engineering staff as applicable.

· Interface and provide technical support on quality issues with the customer as needed.

· Support and focus corrective action efforts and utilizing the SPC data and corrective action tracking package and create and implement any meetings, procedures, or team-building concepts as necessary as part of the corrective/preventative effort.

· Serve as liaison between Jabil Circuit and suppliers or customers on quality related issues.

· Improve technical support for the quality organization.

· Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.

· Comply and follow all procedures within the company security policy.

MINIMUM REQUIREMENTS

Bachelor's degree required and two years related experience; or equivalent combination of education and experience.

Experience in SMT/PCBA background.

Experience in Supplier Quality Management

Experience in Incoming Quality operation.

- 2 years contract (renewable/convertible)

- Up to $2,500

- Mon – Fri: 8:30am–5:30pm

- Ang Mo Kio/Boon Lay

Job Responsibilities:

• Proficient in the use of measuring equipment (e.g., caliper, micrometer, CMM, AOI, gauge blocks, torque ​tools, Microscope).
• Able to read and understand engineering drawings, GD&T symbols, BOM, and specs.
• Experience in performing IQC, IPQC, and OQC inspections.
• Knowledge of defect classification, material handling, NCR, and corrective actions.
• Familiar with ESD control, cleanroom protocol, and safety practices​

Period:

• 2 years contract (renewable/convertible)
   

Location:

• Ang Mo Kio/Boon Lay  

Working hours:

• Mon – Fri: 8:30am–5:30pm (May change to shift hours) 

Salary:

• Up to $2,500

Job Requirements:

• ITE Certification in Engineering, Precision Engineering, Mechatronics, Electronics, or relevant fields.
• 1–3 years of experience in QC within semiconductor, electronics, mechanical parts, or manufacturing environments.
• Candidates without experience may be considered.
• Good communication (written & verbal).
• Good documentation, report writing, and data entry skills.
• Strong sense of responsibility, discipline, and teamwork.
• Good problem-solving skills and ability to work independently.
• Able to work shifts, weekends, or OT when required.
• Able to perform inspection work for long hours.​

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

faiza@successhrc.com.sg (Reg No: R24124163)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | W: www.successhrc.com.sg 

Key Responsibilities

• Develops and applies quality standards in accordance with company and customer requirements. Develops and conducts related tests.

• Designs and implements methods and procedures for inspecting, testing, and evaluating the precision and accuracy of products and/ or production equipment.

• Develops methods and parameters, project methodology and/ or project proposals.

• Develops and uses procedures.  Prepares documentation for inspection/ testing procedures. Recommends corrective action for procedural, product, or process deficiencies.

• Gathers operational and test data and evaluates results. 

• Evaluates work methods, procedures and policies. Tracks progress of qualification status, reviews reliability test results, determines disposition of non-compliant products, reviews and releases qualification packs.  Participates in audits.

• Utilizes drawings, specifications, industry standards, and sketches, adapting inspection measuring devices and procedures when necessary. Read and interpret technical drawings and specification requirements.

• Reduces qualification cycle time and cost while still meeting quality performance requirements.

Requirements

• 0-4 years of demonstrating expanded conceptual knowledge in own discipline and broadens capabilities

• Understands key business drivers; uses this understanding to accomplish own work

• No supervisory responsibilities but provides informal guidance to new team members

• Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents 

• Impacts quality of own work and the work of others on the team; works within guidelines and policies

• Explains complex information to others in straightforward situations