BACKGROUND

Unilever International (UI) is a global business operating in cross-border B2B.
We aim to serve underserved markets, consumers, and customers.
Digital Evolution is our crucial enabler to provide a superb customer experience and world-class operational excellence.

UI Digital Intelligence is responsible for Digital strategy execution with a mission to:

1. Intelligence - Empower the future with digital brilliance.
Create happiness for customers and teams by delivering digital growth channels, outstanding service, and resilient business operations.
2. Capabilities - Secure evolution success with confidence.
Achieve company objectives with peace of mind through secure, compliant capabilities & technology.

We are looking for skilled individuals to enhance our Intelligence and Capabilities team as Business Analyst (BA).
As a BA, your role is pivotal in connecting business goals with user journeys, technology & digital habits by applying design thinking methods to craft solutions and applications that precisely meet user needs.
Our Digital Intelligence (DI) Team thrives in a constantly evolving environment, offering abundant opportunities for innovation, creativity, and ongoing learning. This setting is ideal for those passionate about working in a vibrant and ever-changing landscape.

Your performance will be evaluated on several key areas: Project Delivery Metrics, Precision and Quality of Work, Adherence to Regulations, Stakeholder Satisfaction, and the Realization of Benefits. A successful BA journey involves meeting these metrics, innovating, contributing creative solutions, and working effectively within cross-functional teams. Given the dynamic nature of our business and market conditions, we expect each BA to consistently grow and refine their professional skills.

JOB RESPONSIBILITIES

Gathering and analyzing business requirements:

• Work with stakeholders to understand their needs and expectations.

• Define the north start requirements for a new or changed business process or system.

Analyzing business Problem/Opportunity:

• Gather information through interviews, surveys, and workshops.

• Use Data modeling, empathy mapping, process mapping, or other techniques to analyze the situation.

• Analyze the root causes of the stated problems.

• Identify areas where business processes can be improved. 

• Maintain documentation and reports that detail findings, outcomes, and recommendations.

Developing solutions:

• Work with stakeholders to develop solutions that meet business requirements.

• Define the solution requirements: data, integration, perfect process, user interface, and user experience.

• Create functional specifications and design prototypes.

• Communicate requirements, proposed design, and process clearly to business stakeholders, developers, and technical leads.

Delivering the solutions:

• Perform assessment & validation of the solution against agreed requirements.

• Develop change management and training initiatives to land the solution and collect feedback.

Communicating with stakeholders:

• Communicate with stakeholders throughout the project lifecycle. 

• Provide status updates on project progress.

• Explain complex technical concepts to non-technical stakeholders.

**The roles of duties are not exhaustive and may change according to business requirements.                                        
                                        

QUALIFICATIONS:

• Entry-level, mid-level Experience Level.

• A degree in Business Administration, Finance, Computer Science, or a related field.

• Relevant certifications (like CBAP PMI-PBA) can be beneficial.

SKILLS

- Experience with Agile Methodology

- Design Thinking & problem-solving

- Strong Business Acumen

• Familiar with Core Domains: Sales / Supply Chain / Finance. Preference within FMCG

• Experiences with fundamental business processes: Order to Cash / Procure to Cash / Sales Pipeline / Record to Report

- Project Management Skills

- Excellent communication and Collaboration skills

• Listen to understand with empathy

• Able to convey ideas effectively to engage stakeholders

• Deliver the message, and influence decision-making

• Able to facilitate meetings and discussions to solve a problem or design a solution

• Able to influence, guide, build consensus, and encourage.

- Technical Proficiency

• Loves the Problem to Solve.

• Experience in data analysis, process modeling, and user Interface design.

• Basic understanding of IT systems and how they work.

• Interested in New Technologies: Gen AI, Connected Experiences.

GOOD TO HAVE

• AI | ML | Statistics certificate

• Programming and technical knowledge

• Basic understanding of ERP, CRM & connected Planning solutions.

BEHAVIORAL CHARACTERISTICS

• Highly motivated, purpose-driven individual who is adaptable to rapidly changing environments.

• Team player in a multicultural environment.

• Able to focus and prioritize.

• Open to Agility, Initiative, Curiosity, and Experimentation.

• Resilient and able to come back from setbacks.

SOFTWARE

• Microsoft Suite (Excel, PowerPoint, Outlook, Word, Teams, SharePoint).

• Project Management Tools (Jira, Confluence).

• Wireframe design and concepts (Figma).

• BI Solutions (Power BI / Tableau/Alteryx/SQL).

• Work closely with business stakeholders, product owners, and technology teams to gather, analyze, and document business and functional requirements.
• Translate business requirements into detailed functional specifications and technical requirements for development teams.
• Conduct business analysis, process mapping, gap analysis, and impact assessments to support digital transformation initiatives.
• Collaborate with cross-functional teams to deliver end-to-end solutions aligned with business objectives.
• Perform research and feasibility studies on emerging technologies, including AI-driven solutions and process automation opportunities.
• Support AI initiatives by identifying use cases and assisting in integrating AI capabilities into business processes.
• Leverage previous development experience to bridge communication between business users and technical teams.
• Analyze data and provide insights using reporting and analytics tools such as Tableau, Cognos, or other Business Intelligence platforms.
• Work with data teams to define data requirements, data quality standards, and reporting solutions.
• Prepare business proposals, solution recommendations, presentations, and executive summaries for stakeholders.
• Participate in requirement workshops, design discussions, and solution reviews.
• Collaborate with offshore and USA-based teams to ensure timely delivery of project milestones.
• Understand and support applications and processes within the Real Estate and Construction domain.
• Conduct market research and industry analysis to recommend process improvements and innovative solutions.
• Facilitate User Acceptance Testing (UAT), requirement validation, and change management activities.
• Identify risks, dependencies, and opportunities for optimization across business processes.
• Work closely with architects, developers, QA teams, and project managers throughout the project lifecycle.
• Ensure proper documentation, traceability, and governance standards are maintained.
• Drive continuous improvements and contribute to strategic initiatives through strong business acumen and analytical capabilities.
• Provide functional support and clarify requirements during development and implementation phases.
• Prepare project status reports, dashboards, and stakeholder presentations.

Requirements

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business Analytics, or related disciplines.
• Minimum 7 years of experience as a Technical Business Analyst or Business Analyst in enterprise environments.
• Previous software development background with strong understanding of SDLC and Agile methodologies.
• Experience in AI processes, AI-enabled solutions, or digital transformation initiatives is preferred.
• Strong business analysis, requirement gathering, and process improvement skills.
• Experience working with data analytics and reporting platforms such as Tableau, Cognos, Power BI, or similar BI tools.
• Experience in data analysis, data modeling, and data-driven decision-making.
• Domain experience in Real Estate or Construction industry will be highly advantageous.
• Strong research capabilities and ability to prepare business proposals and solution recommendations.
• Excellent business acumen and stakeholder management skills.
• Experience working with geographically distributed teams, particularly USA-based teams.
• Strong communication, presentation, and documentation skills.
• Ability to work independently in an Individual Contributor (IC) role.
• Familiarity with AI technologies, cloud platforms, and enterprise applications is an added advantage.

Role and Responsibility:

The Business Analyst serves as the critical interface, bridging the gap between complex business requirements and robust technical solutions within systems delivery projects.

Reporting to the Project Manager, the Systems Analyst will collaborate closely with business stakeholders and project team to understand their needs, then meticulously translates them into detailed system requirements, functional specifications, and crucial non-functional requirements such as performance, security, and scalability.

Works collaboratively with clients and stakeholders – both external and internal to the company – to research and elicit, analyze, validate and document business requirements, and to ensure that those requirements clearly reflect true business needs, correctly representing all stakeholders. Translates business needs into system/ application requirements and project components to help determine solutions to business problems.

Assists team members in producing functional requirements for tool development. Proactively identifies and manages changes to requirements and identify risks for the company’s clients. Effectively manages client’s expectations. Applies industry

Responsibilities:

• Formulate and define system scope and objectives using knowledge of information technology and industry knowledge/ requirements.

• Act as a liaison between client and technical solutions/ support groups, using strong communication skills to elicit, document, analyze and validate business processes, systems, and solution requirements.

• Proactively research, identify, and specify solutions to problems.

• Support and conduct visualization, user experience and configuration elements of solution design.Maintenance of documentations, such as Requirement Specifications and Interface Specifications etc.

• Support requirements management and change management processes.

• Support aspects of the business cycle, including proposals, feasibility studies, and implementations.

• Consider the business implications of the application of technology to the current business environment.

• Develop and execute acceptance test plans and test cases

• Knowledge in SQL on Oracle DB, API testing with Postman, ability to provide UAT support with external systems, and liaison between different vendors.

• Proven experience working on enterprise-level projects with complex business processes and integrated systems.

Other Requirements:

• Ability to work independently and as part of a highly collaborative team in a fast-paced, dynamic environment.

• Bachelor’s degree in information technology, Computer Science, Engineering, Business Administration, or a related field is preferred.

Location: Ang Mo Kio + Client Project Site

Salary Range: $4500 to $6000

Working Days & Time: 08:30 to 18:00

Job Responsibilities:

• Support Project Manager and engineering team in delivering projects according to scope, timeline, and cost

• Manage project documentation and coordinate with subcontractors, vendors, and stakeholders

• Act as a System Engineer to support implementation, maintenance, and troubleshooting of IT infrastructure and enterprise systems

• Perform system setup, database configuration, system integration, and deployment activities

• Provide support for IT infrastructure, primarily on Microsoft-based systems and servers

• Configure, maintain, and troubleshoot Windows servers, virtualization platforms, and system backups

• Assist in cybersecurity system setup, vulnerability checks, and network switch configuration

• Conduct network checks, IP configuration, and connectivity testing for project devices

• Carry out installation, debugging, testing, and troubleshooting of IT systems and infrastructure

• Monitor system performance, server health, and network connectivity to ensure smooth operations

• Support troubleshooting for hardware, software, server, and networking-related issues

• Work closely with project teams, vendors, and clients on technical implementation and support

• Prepare presentations, technical documentation, and conduct training sessions for stakeholders

• Provide technical recommendations and solutions for infrastructure and system improvements

Job Requirements:

• Diploma or Degree in IT, Computer Science, Computer Engineering, Information Systems, IT Security, or related field

• Minimum 2 years of experience in IT systems, infrastructure, system engineering, or project implementation

• Hands-on experience as a System Engineer or Infrastructure Engineer is preferred

• Experience in project coordination, system deployment, or system integration projects is an advantage

• Knowledge of database management, SQL, and SQL Management Studio

• Familiarity with cybersecurity concepts, vulnerability assessment, and security system implementation

• Experience with Windows OS, Windows Servers, virtualization, or hypervisors

• Understanding of network configuration, switches, IP addressing, and connectivity troubleshooting

• Basic knowledge in software development or scripting will be an added advantage

• Experience with access control systems such as CCTV, card readers, gantries, and key management systems is preferred

• Knowledge of redundancy technologies such as failover clustering and NIC teaming is an advantage

• Strong troubleshooting, analytical, and problem-solving skills

• Able to work independently and collaboratively in a team environment

If you are interested, please submit your application here. We appreciate your application and will notify you if you are shortlisted for the role.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Outsourcing Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persoloutsourcing.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R25157619 | EA Personnel Name: Kauthamen Appu

• Lead large-scale data centre cooling projects across Singapore
• Build project delivery standards for hyperscale clients

About Our Client

Our client is a global leader in intelligent climate and energy solutions, supporting commercial, industrial and mission-critical environments through advanced cooling, HVAC and energy-efficient technologies. With a long-standing reputation for innovation and sustainability, the organisation partners with major customers across sectors where uptime, performance and technical reliability are critical.

Job Description

Reporting to senior leadership, the successful candidate will be responsible for leading the delivery of large-scale data centre cooling projects from contract award through to commissioning and handover.

Key responsibilities include:

• Lead end-to-end delivery of complex cooling and thermal management projects for data centre customers.
• Provide functional leadership to project managers, engineers and cross-functional delivery teams.
• Establish project governance, delivery playbooks and standard operating procedures to ensure consistency across projects.
• Manage project performance across schedule, cost, margin, quality, safety and commissioning outcomes.
• Partner closely with sales, service, commissioning, logistics, operations and engineering teams to resolve project risks and execution challenges.
• Oversee technical and commissioning milestones, including factory testing, site testing, system integration and final handover.
• Act as a senior escalation point for customers, consultants, contractors and internal stakeholders on project, technical and commercial matters.

The Successful Applicant

The successful candidate should bring strong project leadership experience within the HVAC, cooling solutions, industrial engineering or mission-critical infrastructure sector.

Key requirements include:

• Degree qualified in Mechanical Engineering, Electrical Engineering or a related engineering discipline.
• 10 years of project management experience within HVAC, industrial systems, cooling solutions or mission-critical infrastructure.
• Proven experience leading complex, multi-stakeholder projects from award stage through to final handover.
• Strong understanding of project governance, cost control, risk management, commissioning and site execution.
• Experience managing project teams in a matrix environment across engineering, operations, service and commercial functions.
• Strong financial acumen with the ability to track margin, variation, delivery performance and operational KPIs.
• Confident communicator with the ability to engage senior customers, consultants, contractors and internal leadership teams.

What's on Offer

• Opportunity to lead high-value data centre cooling projects with major regional and global customers.
• Strategic leadership scope with the ability to shape project standards, governance and execution playbooks.
• Strong exposure to hyperscale, colocation and mission-critical infrastructure projects.

Contact

Hazel Choi (Lic No: R24122391 /EA no: 18S9099)

Quote job ref

JN-062026-7038781

Phone number

+65 6533 2777

Michael Page International Pte Ltd | Registration No. 199804751N   

Job Descriptions:

• Collaborate with Product Owners, Software Architects, Developers, Project Managers, and customers to define product roadmaps, enhancements, and change requests
• Participate in requirements gathering, business analysis, feasibility studies, functional design, testing, user acceptance testing (UAT), and implementation activities
• Translate business requirements into functional specifications, user stories, workflows, wireframes, and test cases
• Work closely with development teams throughout the software development lifecycle to ensure solutions meet business and user needs
• Conduct business and technical impact assessments for enhancements and modifications to existing SaaS and enterprise applications
• Facilitate workshops, discussions, and training sessions with customers and end users
• Support troubleshooting, root-cause analysis, and resolution of application and system issues
• Contribute to innovation initiatives, pilot projects, proof-of-concepts (e.g. AI) and new product development efforts
• Collaborate with cross-functional teams including Project Management, Customer Success, and Technical Support to ensure successful product delivery and adoption

Requirements:

• Bachelor's Degree, Postgraduate Diploma, or equivalent qualification in any discipline
• 3 years of relevant experience in roles such as Functional Analyst, Business Analyst, System Analyst, Product Analyst, Product Owner, Functional Consultant, IT Analyst, or similar
• Strong analytical and problem-solving abilities with a passion for understanding user needs and designing practical solutions
• Excellent communication, presentation, and stakeholder management skills
• Ability to engage effectively with diverse stakeholders, including healthcare professionals, administrators, and technical teams
• Strong interest in software products, SaaS platforms, healthcare technology, or digital transformation initiatives
• Familiarity with Software Development Life Cycle (SDLC), Agile, Scrum, or related methodologies will be an advantage
• Positive attitude, strong sense of ownership, and willingness to learn and grow

Interested applicants please send your resume to venessagoh@recruitexpress.com.sg

Venessa Goh Wee Ni

R24124686

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted.

Mandatory Skills

• Prior exposure to Sunline (SunLTTS / SunCBS) core banking
• Minimum 4-8 years of experience in core banking implementation, with at least 1-3 years in a lead functional BA or functional lead capacity.
• Demonstrable experience on at least one full end-to-end core banking implementation lifecycle — from requirements through to go-live and post-production support.
• Deep functional knowledge across one or more core banking domains: retail deposits, consumer/SME lending, payments and clearing, or transaction banking.
• Proficiency in producing structured, professional functional documentation (BRDs, FDDs, process maps, use cases).
• Experience working in Agile, Waterfall, or hybrid delivery methodologies.

Role Summary

The Functional Business Analyst will lead requirements gathering, functional design, system configuration, testing, and stakeholder engagement activities for Core Banking transformation initiatives. The role involves translating business requirements into functional solutions within the Sunline Core Banking platform, ensuring successful delivery across banking domains such as deposits, lending, payments, treasury, and transaction banking.

Ways of Working

Requirements & Functional Design

• Facilitate workshops with business and IT stakeholders to gather, analyse, and validate requirements.
• Translate business requirements into functional specifications and Sunline platform configurations.
• Produce key functional artefacts including BRDs, FDDs, process maps, and configuration documents.
• Define business rules relating to product setup, interest and fee calculations, account lifecycle management, and transaction processing.

System Configuration & Testing

• Lead functional configuration of core banking modules including deposits, lending, cash management, and payments.
• Drive SIT and UAT planning, execution, and validation of end-to-end business processes.
• Manage functional defect resolution with technical teams.
• Support data migration activities, including mapping validation, reconciliation, and business rule verification.

Stakeholder & Delivery Management

• Serve as the primary functional liaison between business stakeholders and project teams.
• Lead and mentor functional analysts across project workstreams.
• Support project governance activities, status reporting, risk management, and steering committee engagements.
• Contribute to change management, user training, and business readiness activities.

Preferred Qualifications

• Experience with Sunline Core Banking architecture, including distributed or microservices-based environments.
• Exposure to Digital Banking, Open Banking/Open Finance, and API-driven channels.Knowledge of IFRS 9, Basel III, and banking regulatory reporting frameworks.
• Experience in Core Banking modernisation or legacy migration programmes.
• Relevant certifications such as CBAP, banking certifications, or financial services accreditations.

We are seeking a proactive and detail-oriented IT Project Analyst to support the planning, execution, governance, and successful delivery of enterprise technology initiatives. The ideal candidate will work closely with Project Managers, business stakeholders, vendors, and technical teams to ensure projects are delivered on time, within budget, and in compliance with organizational standards.

The role requires strong experience in IT project coordination, PMO governance, budgeting, procurement, stakeholder management, and reporting, with a focus on driving operational excellence across technology projects.

Key Responsibilities

• Support end-to-end IT project management activities, including planning, execution, monitoring, and project governance.
• Coordinate project schedules, milestones, deliverables, dependencies, and status reporting across multiple initiatives.
• Assist in project budgeting, financial tracking, forecasting, and resource planning activities.
• Manage project resource onboarding and offboarding while maintaining accurate resource and capacity trackers.
• Support procurement processes, including Purchase Requests (PR), Purchase Orders (PO), Statement of Work (SOW) reviews, vendor coordination, and invoice processing.
• Monitor project risks, issues, action items, and ensure timely follow-up with relevant stakeholders.
• Prepare project dashboards, management reports, presentations, and governance documentation.
• Maintain project documentation, SharePoint repositories, and reporting trackers to ensure compliance and audit readiness.
• Collaborate with business users, technology teams, finance, procurement, and external vendors to facilitate smooth project execution.
• Support the PMO in driving governance standards, process improvements, and other project-related initiatives.

Must Have Requirements

1. Bachelor's Degree in Information Technology, Computer Science, Business Administration, or a related discipline.
2. Minimum 6 years of experience in IT Project Management, PMO, or Project Analyst roles supporting enterprise technology initiatives.
3. Mandatory experience in managing or supporting Unified Communications (UC) projects, including project coordination, governance, vendor management, and budget tracking.
4. Strong experience in project governance, stakeholder management, procurement (PR/PO & SOW), budget management, and project reporting.

Preferred Skills

• Experience working in a banking or financial services environment.
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint, along with SharePoint and project tracking tools.
• Strong analytical and problem-solving skills with exceptional attention to detail.
• Excellent communication and stakeholder management skills with the ability to collaborate across cross-functional teams.
• Ability to manage multiple priorities in a fast-paced and dynamic environment.
• Knowledge of PMO best practices and IT project lifecycle management.

PERSOL Singapore Pte Ltd •RCB No. 200007268E

EA License No. 01C4394 • Registration No. R1113321 (Jacob Tijo)

HRIS Business Analyst - Banking & Finance Industry

Summary

The HRIS Business Analyst is responsible foroverseeing, optimizing, and advancing Human Resources Information Systems inthe Bank. Leveraging extensive industry experience and deep HRIS expertise,this role ensures HR technology supports operational excellence, regulatorycompliance, and data integrity. The HRIS Business Analyst partners withRegional HR CoE’s, IT, Country HR and business units to deliver robust,scalable HRIS solutions tailored to the complex needs of the financial sector.

Key Responsibilities

• Lead end-to-end analysis, design, and implementation of HRIS enhancements, integrations, and new functionalities specific to banking and finance.
• Act as a subject matter expert on HRIS best practices, data security, and regulatory compliance (e.g., SOX, GDPR) for financial institutions.
• Support large-scale HRIS implementation, including system migrations, upgrades, and integrations with payroll, benefits, and compliance platforms.
• Drive data conversion and ensure the highest standards of data integrity, confidentiality, and compliance with industry regulations.
• Develop, interpret, and present complex HRIS reports and analytics to support workforce planning, compensation, and strategic HR initiatives.
• Provide expert-level support, training, and documentation for HRIS users across HR, payroll, risk, and compliance teams.
• Collaborate with external vendors and internal IT teams to resolve technical issues, optimize system performance, and drive innovation.
• Identify, recommend, and implement process improvements and automation opportunities within HRIS and related HR functions.
• Stay abreast of industry trends, emerging technologies, and regulatory changes to ensure HRIS solutions remain compliant and competitive.

Qualifications

• Bachelor’s degreein Human Resources, Information Systems, Business Administration, or related field.

• Minimum 10 years of progressive HRIS experience, with at least 3 years in banking or financial services.

• In-depth knowledge of leading HRIS platforms (e.g., Workday, Oracle HCM, SAP SuccessFactors) and their application in the financial sector. Workday implementation experience preferred.

• Demonstrated success managing complex HRIS projects, system integrations, and process improvements.

• Strong analytical, problem-solving, and project management skills.

• Expertise in regulatory compliance, data security, and risk management with in financial services.

• Excellent communication, stakeholder engagement, and leadership abilities

Job Responsibilities

StakeholderRelationship Management

• Build strategic relationships and alliances with stakeholders to achieve common goals.
• Drive the organization’s technology alignment with business needs.
• Inspire stakeholders to pursue the organization’s technology vision.
• Manage critical internal and external stakeholders’ changes in needs and priorities.

Leadand Develop Talent

• Lead and coach a team of functional business analysts.
• Develop plans to build the functional business analysis capabilities of the team.
• Develop programmes aimed at upskilling the organization’s workforce in technology.
• Review outcomes from talent development initiatives.

Capabilitiesand Requirements Analysis and Definition

• Based on input from the business target operation model, to work with project managers, functional business analysts, technology teams, and domain architects to map out the delivery roadmap, capabilities, and architecture view.
• Collaborate with business stakeholders from across Group (Singapore and Regional) to elicit and review business requirements, focusing on delivering enterprise-wide capabilities for KYC customer lifecycle management, KYC workflow, and AML workflow delivery.
• Lead the analysis and documentation of the "to be" business and operations processes based on the agreed requirements and/or function points. Perform impact assessments.
• Support the analysis and definition of detailed functional and non-functional requirements based on business requirements, including the transition of these requirements to technology teams for solution design and delivery.
• Support funding requests for projects within the programme of work, ensuring that requests align with strategy, roadmap and target capability/architecture views.
• Monitor and manage risks/issues related to requirements and scope.
• Collaborate with business stakeholders and technology teams to develop and deliver deployments plans.
• Collaborate with Group Information Security, where needed, to ensure non-functional requirements effectively incorporate security requirements.

Testing& Scope Management

• Work with the Testing Domain Lead and Test Managers to translate business requirements into a test strategy and testing approach, including the use of automated testing tools and methodology.
• Support the project teams with the clarification of escalated test findings, especially where findings result in business requirement or design changes.
• Review and assess change requests to determine cost and timeline impacts.
• Ensure all changes are approved in-line with programme governance.
• Partner with stakeholders in ensuring System Development Methodology framework, governance and process is followed to deliver technology-led change projects.

PostGo-Live

• Ensure that up-to-date knowledge and subject matter expertise in retained within the team via “train the trainer” sessions and documentation.

Job Requirements:

Theknowledge, experience and qualifications you’ll need to succeed

• You’ll have over 15 years of the relevant banking experience. Equivalent experience and skills also considered.
• Deep understanding of Compliance and/or Anti Money Laundering (AML), Know Your Client (KYC) principles and AML/ CFT, Sanctions, Anti-Bribery & Corruption and Fraud experience in banking, insurance and/or asset management.
• Knowledge of the global regulatory environment and a strong understanding of expectations of regulators, especially developments in KYC is helpful.
• Strong product design and solutioning experience with a background in Product lifecycle, preferably related to compliance
• Familiar with change management process and project management fundamentals
• Experience in scoping and evaluation - defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
• Compliance Technology platform experience with Actimize, Detica, Refinitiv and Quantexa is highly preferred.
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into actions that meet business objectives
• Understanding of technology and operational processes across functions / departments in the bank/market
• Excellent stakeholder management and communication skills.
• Manage organizational ambiguity and differing stakeholder views
• Strong understanding of business strategies and ability to translate them into concrete achievable action plans
• Ability to collaborate, drive motivation across diverse team members and manage difficult conversations
• Creates and environment of learning and development through each other’s success and failures. Understands and channels team members to their personal and professional growth via challenging and stretch assignments.
• Strategic forward-thinking approach to challenges with outstanding influencing, negotiating and persuasion skills
• Passionate, diligent individual with ability to thrive in ambiguity
• Resourceful team player
• Tertiary level qualifications in Engineering/Technology/Business/Finance or equivalent

Senior Business Analyst - 12 months contract

We are seeking a highly experienced Senior Business Analyst to lead digital transformation initiatives across enterprise platforms including CRM, ERP, loyalty, and financial systems. This role will bridge business needs and technology solutions, driving end-to-end delivery in Agile environments while ensuring alignment with strategic objectives.

Business Analysis & Requirements Management

• Elicit, analyze, and document business and system requirements, translating them into clear user stories and functional specifications
• Develop current-state and future-state process maps to support transformation initiatives
• Ensure traceability from requirements through to delivery and validation

Stakeholder Engagement

• Partner with cross-functional stakeholders including business leaders, IT teams, and external vendors
• Facilitate workshops to align business objectives and solution design
• Communicate complex technical concepts in a clear, business-friendly manner

Delivery & Agile Execution

• Support Agile delivery frameworks, including backlog grooming, sprint planning, and stand-ups
• Manage priorities to ensure timely and high-quality delivery of initiatives
• Coordinate with onshore and offshore teams to drive execution efficiency

System Implementation & Integration

• Lead or support implementation of enterprise platforms such as CRM (Salesforce), ERP (SAP), and loyalty systems
• Collaborate on API integrations and system migrations from legacy to modern architectures
• Ensure scalability and alignment with enterprise architecture standards

Testing & Quality Assurance

• Lead User Acceptance Testing (UAT) cycles including planning, execution, and defect management
• Ensure production readiness and minimize post-release issues
• Drive continuous improvement in testing practices

Change Management & Training

• Support change enablement initiatives to drive adoption of new systems and processes
• Deliver training and documentation to end users
• Promote best practices and process standardization across teams

Experience

• 10+ years of experience as a Business Analyst in digital or enterprise transformation environments
• Proven track record in CRM, ERP, or loyalty platform implementations
• Experience across industries such as aviation, retail, utilities, FMCG, or manufacturing preferred

Technical Skills

• Strong experience with tools such as JIRA, Confluence, and Visio
• Exposure to platforms such as Salesforce (Service, Marketing, Data Cloud), SAP FICO, or similar
• Understanding of API integrations and modern system architectures

Methodologies

• Hands-on experience with Agile delivery frameworks
• Strong knowledge of requirements engineering and business process modeling

Qualifications

• Bachelor’s degree in Business, IT, or related field
• Certifications such as PMP, CBAP, or equivalent are highly desirable

Nice to Have

• Experience working with offshore vendor teams
• Multilingual capability (e.g., English, Mandarin, Japanese)
• Experience in large-scale enterprise transformations

What Success Looks Like

• Improved delivery timelines and efficiency across projects
• High stakeholder satisfaction and alignment
• Reduced defects and increased system adoption post-implementation

Digital Business Analyst (1-Year Contract – Extendable)

We are looking for an experienced Digital Business Analyst to support the delivery of innovative digital solutions and platforms focused on customer journeys, digital sales, and self-service capabilities across APAC markets.

Key Responsibilities:

• Gather, analyze, and document business and system requirements (BRDs, FSDs, user stories).
• Drive requirement workshops and manage stakeholder discussions across business and technology teams.
• Work closely with product, platform, delivery, and technology teams to implement digital solutions.
• Support digital platform rollouts, product launches, and customer journey enhancements.
• Collaborate with design and delivery teams to ensure quality and timely implementation.
• Manage project scope, prioritization, dependencies, and risks across multiple initiatives.

Key Requirements:

• Minimum 6+ years of Business Analyst experience in digital delivery environments.
• Strong experience working in Agile projects and digital transformation initiatives.
• Exposure to e-commerce, customer lifecycle, digital sales, or customer servicing platforms.
• Strong stakeholder management, communication, and facilitation skills.
• Experience with Jira, Confluence, MS Project, and MS Office tools.
• Good understanding of product/platform lifecycle management and customer experience journeys.
• Ability to work across cross-functional and regional teams in a fast-paced environment.
• Insurance or Financial Services industry experience is advantageous.

ob Description & Requirements

Job Description: Business Analyst (Lead)- Real Estate exp must have
Duration: 12 mths （tentatively 1st Sept 2026 to 31st Aug 2027）

Location: Changi Business Park
Salary: 13K

We are seeking a highly motivated business analyst to support the Real Estate Services (RES) –Facilities and Construction (F&C), Global Business Execution Team. The Business Analyst is expected to deliver critical program support, empowering the Facilities & Construction (F&C) team to achieve data-driven decision-making and meet key business objectives. This role involves close collaboration with cross-functional teams to transform complex data into actionable business insights, thereby enhancing operational efficiency and fostering strategic growth.

Responsibilities

• Analyze internal and external data to identify trends, assess performance, and support business strategy;

• Translate data insights into clear, actionable recommendations that support execution across product, marketing, and operations;

• Build and maintain dashboards, business reports, and performance metrics to monitor KPIs and key initiatives;

• Design, develop and maintain reporting frameworks, defining reporting cadences and delivering executive-level reports to senior leadership;

•  Collaborate with cross-functional teams to define data requirements and support business planning;

• Ensure data integrity and accuracy across all reporting outputs by developing validation processes and partnering with data source/system owners;

• Develop data-driven reports and presentations to communicate key findings and strategic recommendations to senior management and non-technical stakeholders;

•  Provide ad hoc insights and data support for strategic and operational projects;

Required Skills and Qualifications

Experience:

• 7-8 years of professional experience as a Business Analyst or a similar role.

• Demonstrated exposure to or strong interest in corporate real estate, facilities management, or construction.

Education:

• Bachelor’s degree in Business, Project Management, Data Science, Statistics, or a related field.

Analytical Acumen:

• Exceptional analytical, problem-solving, and critical thinking abilities, coupled with a keen eye for detail.
• Strong business acumen, with the ability to connect data findings directly to real-world business decisions.

Communication & Interpersonal Skills:

• Strong written and verbal communication skills, including the ability to translate complex technical information into clear, concise, and actionable insights for diverse audiences.

• Proven ability to effectively communicate with senior leadership.

• Strong interpersonal skills, enabling the building of effective working relationships across all levels of the organization and with external partners.

Technical Proficiency:

• Expert proficiency with Business Intelligence (BI) platforms (e.g., Tableau, Cognos) for creating insightful dashboards and automated reports.

•  Proven ability to gather, analyze, and document complex business requirements in a structured manner.

Domain Knowledge (Highly Valued):

• Understanding of construction project lifecycles, facilities maintenance processes, corporate real estate and relevant industry best practices is a significant plus.

Work Ethic:

Ability to work both independently and collaboratively in a fast-paced environment

Desired Attributes
• Proactive and self-motivated with a strong desire to learn and grow
• Ability to manage multiple priorities and deadlines effectively in a project-driven environment.
• Curiosity and a passion for understanding operational challenges and delivering effective solutions for physical infrastructure.
• A team player with a positive, problem-solving attitude.

Interested candidates please share your resume to shashi@justrecruit.com.sg with all details

Regards
Shashi (R23112213)
Just Recruit Singapore Pte Ltd (EA12C6295)

• Gather, analyze, and document business requirements, functional specifications, and user stories for digital banking and customer engagement initiatives, ensuring alignment with business objectives.
• Collaborate with cross-functional stakeholders, business users, and technical teams to deliver end-to-end digital solutions, manage project timelines, and resolve technical and functional issues.
• Lead digital channel enhancement initiatives, including chatbot implementation and guided conversation design, to improve customer experience and operational efficiency.
• Plan and execute User Acceptance Testing (UAT), defect management, test scenario creation, and production support to ensure high-quality application delivery.
• Utilize analytical and technical skills with SQL, JIRA, Microsoft Excel, and VBA to support business analysis, reporting, troubleshooting, and continuous process improvements.
• Work closely with stakeholders to provide user training, manage change requests, and facilitate successful implementation of digital transformation projects within the banking domain.

Responsibilities

• Engage stakeholders and business units to gather, analyze, and document business requirements, processes, and pain points.
• Develop clear process workflows, use cases, user stories, user guides, and functional specifications.
• Conduct Proof of Concept (POC) initiatives using system to validate business solutions and processes.
• Facilitate collaboration between business and technical teams, ensuring requirements are clearly understood and effectively implemented.
• Support change management activities to drive successful adoption of new systems and processes.

Requirements

• Min Diploma/ Degree in IT or Business Management/ Analytics
• Min 1 to 3 years of relevant experience in Business Analysis
• Candidates without experience are welcome to apply as training will be provided

All qualified applicants, please send in your resume to:

triciagoh@recruitexpress.com.sg

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599