Assist in daily restaurant operations including customer service, cashiering, and floor management
Support the Restaurant Manager in supervising service crew and ensuring smooth service flow
Participate in staff scheduling, inventory control, and stock ordering
Handle customer enquiries, feedback, and resolve service issues professionally
Ensure food safety, hygiene standards, and compliance with company SOPs
Learn and rotate across multiple departments: service, kitchen basics, operations, and admin tasks
Assist in opening/closing procedures and oversee shift operations
Monitor staff performance and support training of new team members
Prepare simple reports and update management on outlet performance