Total 5,341 Education / Training job vacancies

Job Description

A Research Officer position is immediately available at the Stem Cells and Diabetes Laboratory. Dr Adrian Teo’s laboratory is interested in leveraging on stem cell technology to study mechanisms underlying diabetes and metabolic diseases. Reference: www.adrianteolab.com; https://medicine.nus.edu.sg/bch/faculty/adrian-teo/.

Qualifications / Job Requirements

Qualifications / Requirements:

· Excellent degree in Biological Science and Life Science disciplines or equivalent

· Deep commitment and interest in research, demonstrated from previous research experience

· Minimum 6 months prior research experience in the Biomedical field

· Experience with mammalian cell culture and molecular biology techniques

· Experience with animal work and surgical techniques

· Experience with mammalian stem cell work will be valued

· Excellent organizational and interpersonal skills

· Highly motivated, passion for science, committed to laboratory work and able to work flexible hours

· Ability to multitask, work independently and also as part of a team

· Excellent communication (verbal and written) and presentation skills

· Experience in Flow Cytometry, Immunoprecipitation techniques, RNA-seq, Mass Spectrometry and bioinformatics will be valued

Interested candidates are invited to send a brief cover letter detailing research motivation, curriculum vitae, and the names and email addresses of three referees to:

adrian_teo@a-star.edu.sg

Role Overview
You will design and build intelligent workflow systems that combine low-code automation, cloud services, and AI capabilities. The role focuses on developing scalable integrations, deploying solutions on Azure, and implementing AI-driven features that enhance human decision-making in operational workflows.

Key Responsibilities

• Design and implement automation workflows using low-code platforms such as Power Automate, Power Apps, or similar tools
• Build integrations across systems and data sources to enablestructured data intake and automated processing
• Configure, deploy, and manage cloud-based solutions on Microsoft Azure
• Develop pipelines that ingest, clean, and standardise operational data
• Implement AI-powered workflows using Azure AI services and language models
• Design and refine prompt engineering strategies to optimise AI responses in real-world workflows
• Develop evaluation methods to measure AI output quality and alignment with human judgement
• Analyse results and create dashboards or reporting tools to track AI performance and workflow efficiency
• Implement secure deployment and cloud best practices, including secrets management and cost monitoring
• Identify workflow inefficiencies and design automation or AI-driven improvements
• Document system architecture, automation logic, and AI evaluation frameworks to support scalability and deployment
• Collaborate with product and UX teams to refine systems based onuser behaviour and operational feedback

Expected Outcomes

• Production-ready automation workflows that reduce manual administrative work
• AI-assisted decision tools that improve prioritisation and operational responsiveness
• Scalable cloud-based systems integrating automation, data, and AI capabilities
• Well-documented solutions that can be maintained and expanded across deployments
  
  Who We Are Looking For!
• Curious and eager to learn about AI, automation, and cloud technologies
• Interested in building real-world workflows using tools like Power Automate / Power Apps / Azure
• Problem-solvers who enjoy improving how things work
• Basic exposure to tech, data, or coding (nice to have, not required)
• Comfortable learning new tools and systems quickly
• Interested in AI tools like ChatGPT / Azure OpenAI
• Able to think logically and work with structured processes
• Good communication and teamwork mindset
• Hybrid working arrangement - 1 day WFH

• Accounts Payable & Receivable duties.
• Prepare commissions, payroll journals, and vendor payment.
• Prepare and review account reconciliations.
• Assist in GST submissions.
• Maintain the fixed asset register and capex records.
• Assist with monthly closing activities.
  
  Requirements:
• Minimum Diploma in Accounting/ Finance/ Business with at least 3 years of relevant working experience

• Experience in SAP and Procurement system (ariba) will be an added advantage

  
  To apply, please send your resume to natelytan@recruitexpress.com.sg

  Nately Tan Yun Zi (CEI Registration No R1104494)
  Recruit Express Pte Ltd (EA Licence No 99C4599)

Role Overview
You will design and build intelligent workflow systems that combine low-code automation, cloud services, and AI capabilities. The role focuses on developing scalable integrations, deploying solutions on Azure, and implementing AI-driven features that enhance human decision-making in operational workflows.

Key Responsibilities

• Design and implement automation workflows using low-code platforms such as Power Automate, Power Apps, or similar tools
• Build integrations across systems and data sources to enablestructured data intake and automated processing
• Configure, deploy, and manage cloud-based solutions on Microsoft Azure
• Develop pipelines that ingest, clean, and standardise operational data
• Implement AI-powered workflows using Azure AI services and language models
• Design and refine prompt engineering strategies to optimise AI responses in real-world workflows
• Develop evaluation methods to measure AI output quality and alignment with human judgement
• Analyse results and create dashboards or reporting tools to track AI performance and workflow efficiency
• Implement secure deployment and cloud best practices, including secrets management and cost monitoring
• Identify workflow inefficiencies and design automation or AI-driven improvements
• Document system architecture, automation logic, and AI evaluation frameworks to support scalability and deployment
• Collaborate with product and UX teams to refine systems based onuser behaviour and operational feedback

Expected Outcomes

• Production-ready automation workflows that reduce manual administrative work
• AI-assisted decision tools that improve prioritisation and operational responsiveness
• Scalable cloud-based systems integrating automation, data, and AI capabilities
• Well-documented solutions that can be maintained and expanded across deployments
  
  Who We Are Looking For!
• Curious and eager to learn about AI, automation, and cloud technologies
• Interested in building real-world workflows using tools like Power Automate / Power Apps / Azure
• Problem-solvers who enjoy improving how things work
• Basic exposure to tech, data, or coding (nice to have, not required)
• Comfortable learning new tools and systems quickly
• Interested in AI tools like ChatGPT / Azure OpenAI
• Able to think logically and work with structured processes
• Good communication and teamwork mindset
• Hybrid working arrangement - 1 day WFH

Highlights:

• SGX Listed System Integrator
• Permanent job opportunity
• Great remuneration & benefits
• Great career progression
• Knowledge in PLC and SCADA are welcome
• Location: East

Responsibilities:

• Responsible for integration and implementation of both hardware and software engineering work
• Carry out proper planning, execution and supervision of the integration work and do QA technical checks throughout the project execution
• Handle application programme change management, hardware deployment management and documentation
• Implementation of PLC/SCADA project from concept to design and programming
• Interface with SCADA and PLC programming
• Meeting with clients, doing reports and documentation
• Perform troubleshoot independently

Requirements:

• Diploma in Electrical/Electronic or related discipline
• Knowledge in PLC and SCADA
• Good project management and interpersonal skills
• Travelling to site maintenance is required

HOW TO APPLY:
Interested applicants, kindly send your resume in MS WORD format to dicksern@trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

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Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lim Dick Sern (Dick Sern)
EA Personnel Reg No: R22106832

Infant Care Teacher

• Location: Islandwide!!

• Working Days: Mon-Fri

• Working hours : 44 hours per week

KEY RESPONSIBILITIES:

• Create a secure and quality learning environment for the children through nurturing trusting and respectful relationships with them.

• Enrich children’s learning by co-designing and implementing a developmentally and culturally appropriate curriculum, while integrating innovative teaching and learning practices.

• Proactive and intentional in strengthening partnerships with families and the community, and co-design collaborative efforts with colleagues and stakeholders to achieve this goal.

• Guide the junior educators in enhancing their professional practice.

• Provide suggestions, ideas to improve professional development in the preschool, while also contributing to the preschool's culture of collaboration and collegiality.

• Responsive to the needs of infants and toddlers.

• Create a secure environment for infants and toddlers through nurturing respectful, responsive and reciprocal relationships with them.

• Create a quality learning environment through implementing developmentally appropriate curricula and programmes.

• Build trusting and respectful relationships and partnerships with stakeholders by actively engaging the children’s family and community.

• Engage in ongoing professional development and reflective practice, and contribute to fostering a culture of collaboration and collegiality with relevant stakeholders.

REQUIREMENTS

• Certificate in Infant/Toddler Care & Development (CIT) / Higher Certificate in Infant Care (HCIC)/ Advanced Certificate in Early Years (ACEY)

• Candidates who are currently undergoing HCIC/ACEY are welcome to apply too

• Preferably with relevant experience in teaching infant and toddler
  
  If you are keen to apply, please send me your resume and job applied for on WhatsApp at 9789 3505 or email me at anabel.thesupreme@gmail.com (˶ᵔ ᵕ ᵔ˶)

  ❄️Anabel Boon Xue Qi | Recruitment Consultant (R25159272) |

English Language Preschool Teacher

• Working Days: Mon-Fri
• Working hours : 44 hours per week
• Location: Islandwide!!

KEY RESPONSIBILITIES:

• Plan and deliver English language lessons in accordance with the organisation’s curriculum framework

• Create a secure and quality learning environment for the children through nurturing trusting and respectful relationships with them.
• Enrich children’s learning by co-designing and implementing a developmentally and culturally appropriate curriculum, while integrating innovative teaching and learning practices.
• Proactive and intentional in strengthening partnerships with families and the community, and co-design collaborative efforts with colleagues and stakeholders to achieve this goal.
• Guide the junior educators in enhancing their professional practice.
• Provide suggestions, ideas to improve professional development in the preschool, while also contributing to the preschool's culture of collaboration and collegiality.
  
  REQUIREMENTS

• Diploma or Certificate in Early Childhood Care and Education – Teaching (DECCE-T or FECCE)
• Experience in the Early Childhood is an added advantage

If you are keen to apply, please send me your resume and job applied for on WhatsApp at 9789 3505 or email me at anabel.thesupreme@gmail.com (˶ᵔ ᵕ ᵔ˶)

❄️Anabel Boon Xue Qi | Recruitment Consultant (R25159272) |

We are seeking a detail-oriented and reliable professional to support research operations across the institute’s research facilities, with primary responsibility on asset management and operational readiness.

The role will support the smooth functioning of laboratories by ensuring that laboratory assets, equipment, and infrastructure are well managed throughout their lifecycle, while also contributing to broader research operations, business continuity, and sustainability initiatives that underpin high-quality skin research.

Key Accountabilities

The successful candidate will support a broad portfolio of research operations activities, with particular responsibility for asset governance, coordination, and execution.

Asset Management and Governance

• Support laboratory operations across multiple research spaces, ensuring that laboratory assets and infrastructure are available, functional, and fit-for-purpose to meet operational needs.
• Ensure accurate and up-to-date asset records across multiple laboratories, including capital equipment, IT devices, and shared laboratory infrastructure, in relevant asset management systems (e.g. PPMS, SATS/FAMS).
• Conduct asset sighting and verification exercises, including reconciliation of discrepancies, follow-up with custodians, and documentation of outcomes.
• Oversee asset tagging, movement, loan, return, and disposal processes in accordance with institutional policies and audit requirements.
• Support asset lifecycle activities, including commissioning, transfer, disposal, insurance coverage, and warranty documentation.
• Contribute to asset-related reports and documentation for management review and internal/external audits.

Operational Support

• Support the institute’s operations, including daily operations, space changes, equipment refresh projects, and renovation or relocation activities from an asset perspective.
• Coordinate with internal stakeholders, vendors, and A*STAR corporate partners (e.g. OSFA, IT, Finance) to ensure timely and accurate execution of asset and operations-related tasks.
• Support procurement activities for laboratory equipment and infrastructure, including documentation, delivery tracking, and asset registration.
• Assist with demand aggregation and disposal coordination initiatives.

Compliance, Safety, and Sustainability

• Ensure asset management practices comply with institutional policies, statutory requirements, and audit standards.
• Support environmentally sustainable operations by facilitating reuse, redeployment, or responsible disposal of assets where feasible.
• Assist in Business Continuity Management (BCM) activities by maintaining asset inventories critical to continuity planning and recovery.

Reporting and Administrative Support

• Prepare regular operational and asset management reports and provide administrative support for tasks assigned.
• Support documentation of SOPs and work instructions related to asset management and laboratory operations.
• Provide administrative and operational support for tasks as assigned.

Job Requirements

• A Bachelor’s in Science, Engineering, Facilities Management, Operations, or a related discipline.
• At least 2–4 years of relevant experience in laboratory operations, asset management, facilities, or operations support within a research or technical environment.
• Experience with asset management systems and asset sighting exercises is preferred.
• Detail-oriented, with a systematic and organised approach to data and documentation.
• Good coordination and communication skills, with the ability to work effectively with multiple stakeholders.
• Self-motivated, dependable, and able to manage routine operational tasks alongside ad hoc requests.
• A collaborative team player with a positive attitude and willingness to support operational priorities
• Proficient in Microsoft Office applications
• Able to meet the physical demands of the role, including handling and lifting of laboratory equipment and assets, in compliance with institutional safety and workplace health requirements

The Laboratory of Skin Stem Cell Dynamics, headed by Dr. Kenneth Lay, investigates how stem cells of the skin govern tissue homeostasis and contribute to disease pathogenesis so as to reveal novel pharmacological intervention points. We focus on two stem cell populations that maintain distinct compartments of the skin throughout our lifetime: epidermal stem cells and hair follicle stem cells. We use in vivo mouse models and in vitro human 2D cell culture, 3D skin organotypics and iPSC-derived skin organoids, and employ cell and molecular biology, biochemistry and omics technologies to tackle inflammatory skin disorders, including atopic dermatitis and hair loss.

We are looking for a Postdoctoral Fellow to join our laboratory in A*STAR Skin Research Labs (SRL) and affiliated with Skin Research Institute of Singapore (SRIS), a tripartite partnership between A*STAR, Nanyang Technological University (NTU) and National Skin Centre (NSC) to improve skin health in Asia and globally.

Duties and responsibilities:

• Lead, design and perform experiments involving mouse models, human cell cultures, bulk and single cell omics technologies, genome editing, biochemistry, cell and molecular biology
• Apply for individual research grants as part of career development
• Present findings at seminars, meetings and conferences
• Write manuscripts for publication
• Contribute to mentorship of students, interns and technicians in the laboratory
• Be an excellent team player to move science forward together

Requirements:

• PhD in Life Sciences or related fields
• Strong background in cell and molecular biology, biochemistry, developmental and stem cell biology, and/or immunology
• Demonstrated independent experience in bioinformatics, omics technologies and/or mouse models will be viewed favourably
• Track record of peer-reviewed scientific publications with at least one first-author paper
• Dedication, motivation and passion in scientific research and learning
• Exceptional analytical, experimental design, technical and problem-solving skills
• Proficiency in communication, writing and editing scientific documents
• Demonstrated ability to work independently as well as collaboratively and efficiently in a team

We offer:

• A well-funded laboratory supported by A*STAR and National Research Foundation (NRF)
• A nurturing, supportive and stimulating environment with close mentorship to develop your scientific career
• Access to state-of-the-art technologies, scientific resources, core facilities and infrastructure housed within A*SRL, A*STAR and SRIS to facilitate your research work
• Access to collaborations with clinicians and industrial partners to translate findings from bench to bedside

Please send curriculum vitae and full contact information of at least three referees, mentioning “Postdoctoral Fellow” in the subject of the application, to kenneth_lay@asrl.a-star.edu.sg.

The English Programme at Nanyang Technological University hosts a dynamic community of students and professors engaged in a wide variety of literary passions and projects. It is a research-intensive department with a particular focus in five key research areas: Singapore Literature, Modern Literature, Contemporary Literature and Culture, Period Studies, and Irish Studies.

For more details, please view https://www.ntu.edu.sg/soh/about-us/english.

We are looking for a Research Fellow to provide research and administrative support for an MOE Tier 1-funded project, “Smart Nation: A Literary Atlas”. The project is a scholarly intervention that sets out to provide a fresh perspective on the complex negotiations between state, society, and science and technology in Singapore in order to address the vital and urgent questions pertaining to the necessary re-evaluation of these relationships in the twenty-first century and the role that culture plays in this task. Key outputs include a monograph on cultural representations of science and technology in Singaporean literature and a seminar series featuring prominent researchers working at the intersection of science and technology and literature.

Key Responsibilities:

• Collate annotated bibliography of Singaporean literary works that engage with science and technology as well as related themes

• Close read Singaporean literary works that engage with science and technology as well as related themes

• Assist with archival research, both online and on-site

• Assist with the preparation of manuscripts

• Assist with administrative tasks pertaining to the organization of a seminar series

• Oversee a small team of undergraduate student research assistants

Job Requirements:

• PhD qualification degree in English Literature or related field

• Good written and oral communication skills

• Ability to work independently under strict timelines with an eye for detail

• Familiarity with Singaporean literature and/or literature engaging with science and technology-related issues is an advantage.

• Entry level candidates are welcome to apply.

We regret to inform that only shortlisted candidates will be notified.

The Lee Kong Chian School of Medicine (LKCMedicine), a partnership between Nanyang Technological University, Singapore (NTU Singapore) and Imperial College London, is committed to training doctors who place patients at the centre of exemplary care. Guided by its vision to redefine medicine and transform healthcare, LKCMedicine advances research through impactful discoveries with national and global relevance. The School’s research focuses on five key areas: Neuroscience and Mental Health, Population and Global Health, Respiratory and Infectious Diseases, Nutrition, Metabolism and Health, and Skin Diseases and Wound Repair. These programmes address Singapore’s evolving healthcare needs, including those of a rapidly ageing population, and are supported by cross cutting strengths in Data Science, Developmental Biology and Regenerative Medicine, and Microbiome Medicine.

The JChen Lab, led by Dr. Weiqiang (Javier) Chen, Assistant Professor of Viral Immunopathogenesis, is part of the Respiratory and Infectious Diseases programme and is building a dynamic and interdisciplinary research environment to uncover how viral infections drive inflammation, neurological injury, and musculoskeletal disease. The lab integrates molecular virology, immunology, and advanced disease models to investigate how emerging viral infections reprogram host immune responses and disrupt tissue homeostasis across organ systems, with a central focus on viral immunopathogenesis and host responses.

We are seeking a motivated Research Fellow to join the JCHEN Lab, which studies how viral infections disrupt immune homeostasis to cause inflammation, neurological injury, and bone pathology, especially in ageing. The role supports our mission to uncover mechanisms of viral disease and develop therapeutic strategies.

Key Responsibilities:

• Design, execute, and manage independent research projects from conception through data analysis and manuscript preparation

• Conduct experimental research to a high standard in accordance with institutional biosafety, animal ethics, and research integrity guidelines

• Develop and optimize experimental protocols involving molecular and cellular biology, virology, and animal disease models

• Analyze and interpret complex datasets and present findings at lab meetings, institutional seminars, and scientific conferences

• Prepare manuscripts, grant related documents, and progress reports in a timely and professional manner

• Supervise and mentor junior researchers, students, and technicians, fostering a collaborative and productive laboratory culture

• Contribute to the overall scientific operations of the laboratory, including experimental planning, reagent management, and shared resources

• Actively engage in interdisciplinary collaborations within NTU and with external partners

Key Competencies and Requirements:

• PhD in Microbiology, Immunology, Virology, Molecular Biology, or a related biomedical science discipline

• Relevant postdoctoral or equivalent research experience in infectious disease research, with expertise in viral pathogenesis or host immune responses preferred

• Strong hands-on experience with virology techniques, including virus culture, viral quantification, plaque assays, and molecular approaches such as qPCR, Western blot, and flow cytometry

• Demonstrated expertise in cellular and molecular immunology assays, including immune cell phenotyping and functional analyses

• Experience with next generation sequencing approaches (e.g. bulk RNA sequencing and single cell RNA sequencing) and associated data analysis

• Familiarity with bioinformatics tools and pipelines for analysis and interpretation of high dimensional datasets

• Familiarity with biosafety level 2 and biosafety level 3 laboratory practices and compliance with institutional and national safety regulations

• Proven ability to design, execute, and interpret experiments independently and contribute to scientific publications

• Strong written and oral communication skills, with the ability to present research findings and collaborate effectively with multidisciplinary teams

• Demonstrated organizational skills and ability to manage multiple projects and timelines

• Ability to work independently while contributing to a collaborative research environment

• Experience in mentoring junior researchers or students is advantageous

• Experience with interdisciplinary or international collaborations is desirable

We regret to inform that only shortlisted candidates will be notified.

Centre for Lifelong Learning and Individualised Cognition CLIC is a research collaboration between the University of Cambridge and Nanyang Technological University (NTU) and hosted by the Cambridge Centre for Advanced Research and Education in Singapore (CARES) that aims to develop neuroscience-based interventions for lifelong flexible learning. Launched in October 2020 and funded by the National Research Foundation Singapore, CLIC brings together a multidisciplinary team of psychologists, neuroscientists, linguists and educators who conduct innovative research in the science of learning.

The world of today is constantly evolving to keep pace with advances in technology and globalisation, requiring individuals to adapt and develop new skills to ensure resilience through a culture of lifelong flexible learning. Mental flexibility is required in order to adapt to change, problem-solve creatively in new situations and make the most of opportunities including emerging career opportunities. The capacity for cognitive flexibility is thus central to the modern digital age and our education system needs innovation to ensure citizens are equipped to develop these future skills. For example, major global challenges, including climate change, renewable energy, and food security, will require novel and creative approaches and solutions.

CLIC researchers are developing a neuroscience-based model of flexible learning, including important social contextual factors, in order to inform the design of practical, real-life interventions for use in schools and the workplace. This will ensure that individuals are not only prepared for future career success, but also have a good quality of life and wellbeing, thus supporting a flourishing society.

For more details, please view: https://www.cares.cam.ac.uk/research/clic/

We are looking for a Research Fellow to support research activities on neuroimaging, and training-related brain changes in adults. The role will focus on opportunities for involvement in research activities related to human neuroimaging, language, infant cognition/learning and pedagogy. We anticipate the successful candidate to perform within a dynamic interdisciplinary research environment working collaboratively with project team members.

Key Responsibilities:

• Design and conduct experiments on neuropersonalised training using EEG and non-invasive brain stimulation methods

• Develop and update training manuals and protocols, perform version maintenance

• Oversight of compliance with relevant regulations and governance arrangements for the portfolio of studies, including processes for ensuring safety reporting and data quality  

• Oversee research ethics requirements, including updating and management of IRB documents

• Develop pipelines for updating and reporting of project progress

• Develop best practices of overall project data management and ensure implementation of agreed quality control and assurance systems to ensure a consistent and standardised approach across studies and teams

• Conduct analysis of data and summarise research findings

• Conduct literature reviews for publications and research briefings

• Assist with preparing academic publications (e.g., journal, conference, book)

• Contribute to the production of research reports

• Contribute to the dissemination of research findings

• Perform other research-related tasks as required by the Principal Investigators

Job Requirements:

• Doctorate (PhD) degree in experimental psychology, biopsychology, cognitive psychology, neuropsychology, neurology, psychiatry, cognitive neuroscience, or related fields

• Experience with EEG acquisition and analysis, as well as non-invasive brain stimulation techniques

• Experience with conducting behavioral experiments in neuropsychology or cognitive psychology

• Good statistical knowledge and skills, and familiarity with statistical packages

• Good programming and IT skills (i.e., Matlab, Python)

• Strong interpersonal and team building skills

• Excellent communication skills

• Demonstrable managerial and leadership skills, with ability to motivate staff

• Excellent organizational skills and able to work within given deadlines

• Familiarity with image data analysis tools such as SPM, FSL, AFNI, DSIStudio, Matlab, Python etc

• Prior experience with academic publication processes and reports

• Experience of clinical trial project management 

• Data management experience with REDCap

• Experience of target setting and performance review

• Self-directed learner who effectively picks up relevant skills as needed

We regret to inform that only shortlisted candidates will be notified.

Shape Futures, Transform Lives

Join Maitri School's dedicated team of educators empowering students with autism spectrum disorder to reach their full potential. As Singapore embraces inclusive education, your expertise will make a meaningful difference right here in our community.

Your Role as a Maitri Teacher Aide:

• Assist in classroom teaching, supervising pupils and managing student behavior.
• Assist in preparing classroom teaching aids / equipment and materials.
• Assist and coach pupils entrusted in their care during classroom instruction, recess, school events, out-of-school hour outings and ad-hoc activities

Why choose Maitri:

• Competitive compensation package with performance bonuses
• Career progression with leadership opportunities
• Manageable class sizes
• Work-life harmony

Requirements:

• GCE “O” level qualifications with credit in English and Mathematics; or
• Workplace Literacy & Numeracy (WPLN) Level 5 in Speaking, Listening, Reading, Writing and Numeracy; or
• NITEC qualification; or
• Partial GCE “A” Level qualifications
• Experience with special needs students valued
• Collaborative mindset and good communication skills
• Only Singaporean or Singapore Permanent Resident may apply

Work Place: Maitri School at 95 Jalan Eunos S(419529)

We regret that only short-listed applicants will be notified for an interview.

Job Summary:
We are seeking a detail-oriented, service-driven and proactive Senior Executive, Service Excellence & Learning & Development to join our Hospitality team. This role is responsible for supporting service excellence initiatives and delivering learning and development programs across Hotels and Food & Beverage operations. You’ll play a key role in enhancing guest experience, strengthening service culture, and ensuring the effective execution and administration of training initiatives that support operational excellence.

Key Responsibilities:
Guest Experience & Service Excellence 

• Review and analyze guest feedback from surveys, reviews, and internal sources to identify service gaps. 

• Support service excellence initiatives and action plans to enhance guest satisfaction and service standards. 

• Collaborate with operational teams to identify service-related training needs and improvement opportunities. 

• Support data collection and basic analysis to monitor service quality trends. 

Learning & Development Delivery 

• Design, develop, and deliver training programs including onboarding, service culture, service standards, and product knowledge. 

• Facilitate stand-up training sessions, briefings, and learning tours across Hotels and F&B operations. 

• Support targeted talent development programs such as internships, apprenticeships, and management trainees. 

• Develop learning materials such as presentations, e-learning content, SOPs, and workshop resources. 

Training Operations & Administration 

• Coordinate end-to-end training logistics, including scheduling, venue setup, attendance tracking, and post-training follow-up. 

• Maintain training records, documentation repositories, SOPs, and learning databases. 

• Track training hours and program completion, ensuring timely and accurate updates in learning systems. 
  
• Prepare basic reports and support audits related to training and service excellence initiatives. 

Requirements:

• Diploma or Degree holder, preferably in Hospitality, Hotel Management, or a related field. 
  
• Exposure to learning & development, service excellence, or training coordination functions is an advantage. 

• Advanced Certificate in Training & Assessment (ACTA) or equivalent training qualification preferred. 

• Minimum 1–2 years of experience in the hospitality industry (Hotels, F&B, or related service environments). 

About Gain City

At Gain City, we deliver expertise and quality solutions in air-conditioning, home appliances and consumer electronics. Established in 1981, Gain City is a trusted household name in Singapore. We take pride in our strong customer focus, innovative spirit, and commitment to service excellence. With a dynamic workforce and a network of stores and service centres island wide, we offer a vibrant and growth-oriented environment where employees are empowered to thrive, take ownership and make a real impact.

About the Role

We are seeking an experienced and strategic Director / Assistant Director / Senior Manager, Learning Academy to develop and lead the learning academy within the Gain City group of companies.

In this role, you will be responsible for establishing and overseeing the end-to-end operations for a scalable learning academy aligned with Singapore’s vision. You will lead the design and execution of training programmes, ensure full compliance with regulations and build a high-performing team to plan and deliver impactful lessons. A key part of the role is to drive continuous improvement in educational outcomes and operational excellence.

Key Responsibilities

• Ensure full compliance with all relevant regulations, statutory requirements and internal SOPs
• Maintain up-to-date knowledge of government regulations, national schemes and masterplans related to training providers and lifelong learning
• Design, implement and manage a scalable and sustainable business model for the learning academy
• Develop and maintain strong partnerships with key stakeholders, including leading contract negotiations where necessary
• Lead, coach and develop a high-performing team of planners and trainers to ensure effective programme design, delivery and operational excellence
• Oversee the development of course offerings aligned with market and organisational demands
• Explore and evaluate opportunities to diversify the academy’s offerings beyond the initial scope of courses
• Review and optimise existing processes and organisational structures to improve efficiency and enable automation

Qualifications and Requirements

• Bachelor’s degree in business administration, learning and development or a related field
• Minimum of 10 years of progressive experience in learning and development or workforce training
• DCCLP (Diploma in Career Conversion for Learning and Performance) is preferred
• Proven leadership capabilities, with a strong track record of building and developing high-performing teams
• In-depth knowledge of regulations and statutory compliance
• Demonstrated success in driving process improvements and operational excellence
• Strong experience in cost management, budgeting and leading efficiency initiatives

What We Offer

At Gain City, we are committed to the growth and development of our employees. You will be offered various learning and development opportunities and a collaborative, forward-thinking and growth-focused work environment to thrive in your career. You will also receive a comprehensive benefits package.

Join Our Team

If you have a strong background in learning and development and are looking for a role where you make an impact, apply now to be a part of our growing team!

Note

• Only shortlisted candidates will be notified