Total 1,144 Manager level Customer Service job vacancies

The Centre Manager provides overall strategic, research and operational leadership for RIMA, the Centre for Research on Islamic and Malay Affairs of AMP Singapore. This is the head-of-centre role with overall accountability for RIMA’s strategy, delivery and performance.

The candidate would be responsible for the following duties:

1. Strategic Leadership & Direction

• Set the strategic direction of RIMA’s research, publications and engagement work, ensuring alignment with RIMA’s mission and AMP Singapore’s organisational priorities.
• Lead efforts to monitor social, economic and policy trends affecting the Malay/Muslim community, including commissioning and/or conducting periodic environmental scans.
• Translate strategic priorities into multi-year and annual workplans, KPIs and measurable outcomes for the Centre.

2. Research Leadership & Project Governance

• Provide overall oversight for the design, implementation and dissemination of RIMA’s research projects and studies.
• Serve as Project Lead/Principal Investigator for selected flagship and externally commissioned projects, including stakeholder engagement, research design, data collection, analysis and reporting.
• Ensure that research processes adhere to ethical standards, data protection requirements and good research governance, including secure safekeeping of all research data.
• Oversee the quality assurance of research outputs (reports, briefs, commentaries, books, podcasts and other publications).

3. Organisational, Financial & Operational Management

• Oversee and manage the administrative, research and operational functions of the Centre, including human resource planning, workload allocation and performance management.
• Develop, manage and monitor RIMA’s overall budget, including project budgets, grant administration and financial stewardship.
• Put in place systems, SOPs and policies to support effective operations, risk management and compliance with AMP Singapore’s governance requirements.

4. Programmes, Events, Publications & Thought Leadership

• Lead the conceptualisation, planning and execution of RIMA’s conferences, workshops, seminars, webinars, training programmes and other public engagement activities.
• Drive RIMA’s publishing and thought leadership work (e.g. commentaries, opinion pieces, Karyawan, briefs, reports, podcasts and other platforms) on key issues affecting the Malay/Muslim community.
• Lead and oversee RIMA’s book and major publication projects, including concept development, commissioning of contributors, editorial review and coordination with designers/publishers.
• Represent RIMA at dialogues, forums, media engagements and other platforms as required, strengthening RIMA’s profile as a trusted research and thought leadership centre.

5. Stakeholder Engagement & Partnerships

• Maintain and grow strong relationships with key stakeholders – including government agencies, community organisations, funders, academic partners and international collaborators.
• Lead efforts to expand RIMA’s research networks, partnerships and collaborative platforms.
• Work closely with AMP Singapore to support its thought leadership initiatives, including follow-up to AMP Conventions and strategic projects.
• Provide, delegate and coordinate analytical and research support for AMP’s various departments and projects.

6. Team Leadership & Capability Development

• Lead, supervise and mentor the research and administrative team to ensure high-quality work, timely delivery and professional growth.
• Build the team’s capabilities in research methods, data analysis, writing, project management and stakeholder engagement through coaching and development opportunities.
• Foster a collaborative, values-driven culture within RIMA, aligned with AMP Singapore’s mission and values.

7. Governance, Reporting & Accountability

• Prepare and present regular reports, analysis and updates to RIMA’s Board and Executive Committee on strategy, research findings, finances, risks and operations.
• Report to AMP Singapore’s Board/senior management on matters related to AMP–RIMA joint projects, commissioned studies and major collaborations.
• Ensure compliance with governance requirements, including timely submissions of reports, audits, grant deliverables and contractual obligations.

Job Requirements:

• Recognised university degree in any discipline.
• Proven experience in executing or managing social science research activities.
• Minimum 6 years research experience.
• Minimum 3 years management / project lead experience.
• Strong financial management skills, coupled with excellent organisational and interpersonal abilities.
• Good writing and communication skills, with a strong command of English. Proficiency in Malay and an additional relevant language is an advantage, as this role involves handling queries and feedback from Malay-speaking counterparts regarding conferences, workshops, seminars, training programmes, and other activities.
• Experience in editorial work and managing publications.
• Strong networking capabilities and an understanding of the Malay/Muslim community will be considered an added advantage.

Job Description

• Industry/ Organization Type: Wholesales and Retail Clothing Industry
• Position Title: Sales & Retail Support Manager
• Working Location: Central – Bugis (Walking distance from the company to MRT)
• Working Hours: 5 days / Mon-Fri: 8.45am-5.30pm
• Salary Package: Up to SGD 5000 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Identify and curate attractive product assortments to propose to external stakeholders in support of in-store events.
• Conduct market research and recommend new business opportunities and ideas for service improvements to drive profitability.
• Ensure service and operational excellence by establishing and enforcing organizational standards across the sales team.
• Deliver product training to Retail Promoters and ensure they are equipped with the necessary product knowledge.
• Ensure the sales team adheres to the company's SOPs and policies.
• Oversee product displays and POP (Point of Purchase) materials, including price and product tags, ensuring compliance with company and departmental store guidelines.
• Maintain strong relationships with internal and external stakeholders by providing timely support, guidance, and communication.
• Prepare and present weekly, monthly, and ad-hoc reports by collecting, analyzing, and summarizing relevant data.
• Monitor and manage healthy inventory levels across retail stores.
• Assist with stock movements and event setups (e.g., setting up wagons), including the flexibility to travel between stores as needed.
• Mentor and support the sales team by providing solutions, answering procedural and technical queries, and promoting skills development.
• Oversee daily retail operations including inventory processing, logistics coordination, and team support including weekends when necessary.
• Develop and implement sales strategies, collaborate closely with the sales team to meet targets, and lead monthly sales meetings.
• Support the Merchandising Team with stock-taking activities and ensure compliance with company SOPs related to stock movement.
• Carry out any other ad-hoc duties as assigned.

APPLY NOW!!!

• Min.3 years of working experience as a Sales manager in the retail industry
• Proven background in retail sales, preferably with experience managing retail outlets or department store counters
• Candidates with prior experience overseeing departmental counters in major retail establishments such as Takashimaya, CK Tangs, or Isetan will be highly preferred
• Proficient in Microsoft Office (Especially Excel and PowerPoint), PS (Photoshop) or Al (Adobe Illustrator) will be added advantage
• Must be willing to work late hours when required, especially during event setups and teardowns.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79648 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Mentor and develop a high-performing support team, ensuring continuous training, clear goals, and efficient operations.
• Oversee issue resolution, optimize workflows, and implement proactive strategies to enhance customer satisfaction.
• Streamline support processes, leverage automation, and ensure compliance with security and industry standards.
• Stay ahead of industry trends, manage risks, and drive continuous improvements in service reliability and performance.

Requirements:

• Degree in IT/Cyber Security or equivalent.
• Certified in CompTIA A+, Azure Admin, AWS Solutions Architect, CCNA, ITIL, ScrumMaster, or Six Sigma.
• At least 5 years of hands-on experience in IT support or management, resolving issues in software, hardware, networking, and cloud environments.
• Proficient in OS (Windows, Linux, macOS), Networking (DNS, DHCP, firewalls, VPNs), Cloud (AWS, Azure, Google Cloud), Helpdesk (Zendesk, Freshdesk), CRM (Salesforce), and Monitoring Tools (Nagios, SolarWinds, Datadog).
• Knowledge of ITIL frameworks or similar.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Roles & Responsibilities

1. Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely
2. Gathers customer information thoroughly and effectively, accesses and satisfies client demands
3. Educates the salon customers based on their real needs during their visit to the shop
4. Provides professional customer support with a forthcoming mindset for customers to keep coming back and avoid unpleasant future encounters
5. Maintains a positive, empathetic, and professional attitude toward customers at all times
6. Attends to and communicates promptly to address customers’ queries at the most excellent approach
7. Acknowledges and resolves customer feedback and concerns
8. Knows products inside and out to answer product queries
9. Communicates and coordinates with team and management
10. Ensures customer satisfaction and increases customer retention
11. Gathers customer satisfaction levels and feedback on customer services for continuous improvement
12. Provides feedback on the efficiency of the operations and customer service process

Qualifications

• Consistently well-groomed according to the high appearance standards of the salon and the company
• Degree of professionalism in customer service
• Exceptional people skills
• High standards of customer communication skills
• Prior experience in the beauty line preferred
• Ability to stay calm and excellent in handling difficult customers
• Computer literate

Are you a skilled Behaviour Support Practitioner eager to lead a team and help shape the future of clinical professionals?

Join our vibrant and supportive team, where you can share your expertise, mentor emerging clinicians, and make a meaningful impact within your local community.

Whether you have leadership experience or are ready to take on a permanent leadership role, we welcome your application!

In this role, you will apply your outstanding clinical skills to positively influence the lives of NDIS participants on your caseload while supporting the growth and development of team members.

Your key responsibilities will include:

• Providing operational and clinical support to the Behaviour Support team
• Delivering essential therapy services to community participants
• Collaborating with a multidisciplinary team of Occupational & Speech Therapists, Psychologists, Keyworkers + a large BSP team
• Mentoring early career Behaviour Support practitioners
• Staying informed on current NDIS legislation to ensure compliance

What we offer:

As you support others, we support you. Our benefits include:

• Flexible work arrangements – minimum two days per week at the Yeerongpilly office & WFH
• Competitive salary package – industry-leading pay, salary packaging, car allowance, laptop, smartphone, purchased leave, and bonus incentive opportunities
• Genuine work-life balance – autonomy to manage your schedule, blending remote work with time at our supportive hubs
• Career advancement – ongoing training tailored to your interests and goals, plus regular scheduled professional development + supervision through AAA and MedHealth career advancement programs
• Continuous Professional Development – generous CPD allowance and paid leave for CPD activities
• A passionate and positive culture – join a purpose-driven team committed to your growth and making a difference

We look forward to hearing from you! #AAA

• Centre Manager (Enrichment Centre)
• Working Days:
• Mon-Fri: 2pm-8 PM (2 days off day)
• Sat & Sun: 9am-5pm
• Work Location: Marine Parade
• Salary: $3,000 – $4,000 + Performance Incentives + Annual Profit Share + Performance-Based Equity (Incentives gross up to $6000
• Reporting to: Director / Head of Academics

Key Responsibilities

• Promote centre programmes, courses, and ongoing promotions to customers
• Follow up with leads and existing clients to arrange trial lessons
• Conduct programme presentations and convert enquiries into enrolments
• Lead roadshow activities to generate leads and trial sign-ups
• Track and follow up on renewal cases
• Oversee daily centre operations, including scheduling, teachers, trainers, and centre activities
• Support sales target achievement and weekly lead generation targets set by management

Requirements

• 8 years of post-qualification relevant working experience
• At least 3 years in a Centre Manager or similar role
• Experience working in an enrichment centre in Singapore

Benefits

• Performance incentives
• Annual profit share
• Performance-based equity

Interested applicants can also send your resume to WA:+65 83472904 (Mr Samuel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

Samuel Siaw

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Reg No: R2412474

Position: Survey Project Manager

Salary: $7,000 – $8,000 

Contract Duration: 12 months

Responsibilities:

• Assist the management team and stakeholders to achieve operational objectives. 
• Provide regular statistical reporting and updates of various survey projects progress alongside survey statistics. 
• Provide sound recommendations to strategic plans and reviews. 
• Develop project plans with identified resources and budgetary needs. 
• Prepare and complete action plans devised in the efforts to improve quality and customer service standards. 
• Implement production, productivity, quality, and customer-service standards. 
• Conduct after-action reviews to improve processes and propose new initiatives. 
• Manage various stakeholders to ensure that operations are aligned with desired business outcomes.
• Provide guidance and advice to survey interviewers to ensure that the surveys are conducted in a timely manner and expected behavior and efficiency standards are achieved. 
• Perform Root Cause Analysis for service failures and develop future preventive measures and SOPs. 
• Responsible for Business Continuity Plan (BCP) and crisis management SOPs. 
• Coordinate with various survey teams to provide solutions for escalated cases. 
• Manage deadlines and ensure timeliness of data collection.
• Any other ad-hoc duties

Job Description:

• Work toward achieving departmental goals related to revenue growth and profitability.
• Identify and develop new business opportunities to expand market reach.
• Prepare professional quotations, proposals, and preliminary system designs for clients.
• Contribute creative ideas and actionable recommendations to enhance sales results and strengthen brand visibility.
• Promote the company’s presence and reputation through effective sales and marketing initiatives.
• Build and maintain strong relationships with business partners and key stakeholders.
• Maintain up-to-date knowledge of security solutions and related technologies to provide high-quality client consultations.
• Support project management activities, attend site meetings, and communicate with clients as needed.

Job Requirement:

• Minimum Degree or equivalent qualification.
• Minimum3 year working experience in solution-based sales, preferably within the industry or similar

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities:

• Lead the procurement organization for Singapore and Malaysia operations, providing coaching, direction, and escalation support to ensure effective execution and team development.
• Drive procurement KPI performance, including on-time delivery (OTD), delinquency, push/pull/cancel actions, late release, and purchase price variance (PPV), aligned with business objectives.
• Develop and execute sourcing strategies that deliver competitive advantage, including supplier selection, development, consolidation, and implementation of strategic supplier initiatives.
• Lead Global Purchase Family or Regional Commodity sourcing activities, with full accountability for sourcing decisions, material deflation targets, and alignment with global and regional strategies.
• Build and maintain strong supplier relationships to ensure performance expectations are met across cost, quality, delivery, and risk; lead corrective action and supplier improvement initiatives as required.
• Lead commercial negotiations with suppliers to achieve quality, fulfillment, productivity, and cost objectives while managing contractual and commercial risk.
• Oversee procurement of materials, equipment, services, and supplies necessary to support manufacturing and operational requirements, ensuring compliance with internal policies and standards.
• Analyze market conditions, cost drivers, supplier capabilities, and pricing trends to inform sourcing decisions and negotiation strategies.
• Collaborate with Engineering, Quality, Planning, and Operations to support supplier qualification, NPI activities, and continuous improvement initiatives.
• Prepare and review bid packages, and coach procurement team members on sourcing strategies, negotiations, and supplier engagement as needed.
• Support cross-functional and business initiatives as assigned, including special projects aligned with supply chain and operational excellence goals.
• Other related duties and projects as assigned.

Requirement

• Bachelor’s degree in Business, Supply Chain, Engineering, or related field.
• Min 5 years of procurement /supply chain experience in engineer-to-order manufacturing, OEM or aerospace environment
• Experience managing ~USD100M in direct spend with a proven track record of ~5% cost savings.
• Managed 50–100 suppliers across multiple countries

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• Oversees daily manufacturing, production, and service activities to ensure compliance with API specification and safety standards.
• Manage staff, optimize processes, handle logistics, and control budgets to meet customer requirements and improve efficiency.
• Monitor daily operations, manage inventory, and optimize workflows to reduce costs.
• Ensure strict adherence to safety regulations and lead emergency responses.
• Supervise, train, and develop technical teams and staff.
• Liaise with clients and vendors to fulfill requirements and manage supply chain.

Requirements:

• Min Degree in Mechanical/ Manufacturing/ Industrial/ Precision Engineering, or equivalent.
• Minimum 5 years of experience in Oil and Gas Machining
• Knowledge of API standards and manufacturing processes

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Job Description

1. Vendor contract management of various suppliers of Base and Line maintenance to ensure it is aligned with existing business model
2. Management of back to back manpower and service contract(s) to ensure tighter KPI, LD adherence and alignment with coverage to customer
3. Perform margins tracking, vendor cost control and analyse P&L across various BUs to prevent revenue leakage and improve costing accuracy
4. Set up better reporting workflow of financial impact from exposure to KPI and LD penalties
5. Oversight of purchasing process to improve sourcing and cost-effectiveness across BUs

Requirements

• Degree / Diploma in Business, Finance, Supply Chain, Aviation Management or related field
• 1–3 years of experience in procurement, vendor management, finance, or contract administration
• Basic understanding of contracts, KPIs, and service level agreements
• Exposure to data analysis, cost tracking, or financial reporting is an advantage
• Strong attention to detail with good organisational skills
• Proficient in Microsoft Excel and PowerPoint
• Good communication skills and ability to work with multiple stakeholders

• Lead a cluster-wide recruitment function within a talent acquisition and workforce development team, overseeing strategic workforce planning initiatives.

• Partner closely with clinical leaders and institutional HR teams to deliver innovative staffing solutions and ensure a sustainable pipeline of nurses, pharmacists, and allied health professionals across multiple healthcare institutions.

• Develop and execute a compelling employer branding strategy to position the organisation as an employer of choice in the healthcare sector.

• Design and implement progressive recruitment strategies, policies, and processes to attract high-quality healthcare professionals.

• Collaborate with key stakeholders to conceptualise and pilot creative recruitment initiatives, expanding and diversifying talent sourcing channels.

• Provide regular recruitment analytics, insights, and performance reports to senior management and stakeholders to support data-driven decision-making.

  Requirements

• Recognised degree in any discipline.

• Minimum of 8 years of relevant Human Resources experience; prior experience in healthcare talent acquisition will be a strong advantage.

• Strong communication and interpersonal skills, with a proven ability to build credibility and influence across organisations.

• Independent, resourceful, and collaborative team player with the ability to work effectively in a fast-paced environment.

To submit your application, please apply online apply@rn-care.com or call +(65) 6223 0323 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

A Day in the Life:

• Meet given sales target and revenue growth

• Develop potential sales leads and businesses

• Generate sales leads and businesses (with cues from Marketing or external)

• Visit sites to service clients to obtain feedback on project quality and solicit new clients

• Attend networking sessions to solicit for new businesses

• Establish good working relations with new and existing clients for potential businesses

• Manage client’s expectations on project, event or exhibition requirements

• Liaise with clients on project details, design concepts and requirements for exhibitions and events

• Brief designers on specifications and concepts of project

• Work with designers on concept requirements and designs based on client’s requirements

• Budgeting and cost management for submission and client's review

• Prepare tender documents

• Determine selling price based on approved GP

• Work with Operations to deliver projects based on client’s requirements

• Responsible for operations execution of projects based on clients’ requirements

• Assist Operations to resolve operational issues related to projects and supervise contractors / vendors during the event

• Conduct quality inspections to ensure that products are built according to clients’ specification

• Follow up with clients for feedback on event

• Manage and ensure all administrative requirements of the projects are completed on time

• Any other ad-hoc matters that is required for the team

What We are Looking For:

• Minimum Degree / Diploma, preferably in Events / Hospitality / Construction Management

• 2 to 3 years of experience in an Exhibitions and Events environment

• Possess knowledge in conceptual design drawing and floor plan

• Proficient in Microsoft Office Suite such as Microsoft Word / Excel / Project

• Good communications and interpersonal relation skill

• Meticulous and able to multi-task

• Knowledge on furniture, material and finishing will be an added advantage

• Confident in managing a team to run an operation

• Pragmatic and precise in assigning task

(Candidates with more experience will be considered for the Assistant Manager position)

Job Description:

• Work toward achieving departmental goals related to revenue growth and profitability.
• Identify and develop new business opportunities to expand market reach.
• Prepare professional quotations, proposals, and preliminary system designs for clients.
• Contribute creative ideas and actionable recommendations to enhance sales results and strengthen brand visibility.
• Promote the company’s presence and reputation through effective sales and marketing initiatives.
• Build and maintain strong relationships with business partners and key stakeholders.
• Maintain up-to-date knowledge of security solutions and related technologies to provide high-quality client consultations.
• Support project management activities, attend site meetings, and communicate with clients as needed.

Job Requirement:

• Minimum Degree or equivalent qualification.
• Minimum3 year working experience in solution-based sales, preferably within the industry or similar

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Strategic Leadership

• Define and drive the overall training and development strategy aligned to business goals
• Partner with the GM on workforce capability planning and operational excellence initiatives
• Lead transformation and continuous improvement programs across training and operations