Total 363 kitchen crew job vacancies in Customer Service category

RESPONSIBILITIES AND DUTIES
As a Service Crew, you will work with your Team Members to deliver a high-quality service experience that exceeds customer expectations:

· Welcoming guests according to company standards in a timely, friendly and efficient manner

· Ensure cleanliness and hygiene of the room and keeping the environment tidy at all times

· Able to perform duties like taking food and drink orders, cashiering and any other ad hoc duties from time to time.

· Maintain cleanliness and housekeeping of work areas

· Ensure that guests received attention at all times

· Building and maintaining good rapport with the guest

· Manage and deliver/serve drinks/food

· Perform general basic service

· Establish rapport with guests to build loyal and satisfied customers

QUALIFICATIONS AND SKILLS

· Outgoing, presentable and service-oriented

· Cheerful, independent and self-motivated

· Able to work shifts, weekends and public holiday

Job Description

• Provide friendly customer service & upsell products
• Cleaning & Hygiene and any ad-hoc duties as assigned
• Closing report

Requirements

• Work in a fast-paced environment
• Preferably with minimum 1 year cashiering or related experience

To submit your application, please apply online, email us at apply@rn-care.com or call +65 6220 0847 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Come Join the Burnt Ends Hospitality Group!
Founded by Chef-Owner Dave Pynt, Burnt Ends is a modern barbecue restaurant in Singapore’s Dempsey Hill serving modern Australian barbecue and boutique wines and spirits in a fun, relaxed atmosphere. At the heart of this modern barbecue restaurant is an open kitchen concept with a custom four-tonne, dual cavity oven, and four elevation grills. Burnt Ends writes new menus daily and believes that there is magic that comes from cooking with wood.

Job Responsibilities:

• Customer service according to procedures and standards.

• Assisting and ensure a smooth daily service operations (opening and closing of outlet, taking orders, table setting, cleaning outlet etc.)

• To ensure that all pre-opening duties are completed on daily basis.

• Basic cashiering duties.

• To provide service according to procedures and standards established by the F&B department.

• To handle the beverages.

• To be familiar with all items on the menu. In this respect, you must have knowledge of all recipes, drink list, wine list and methods of preparation and preparation time.

• To recommend and promote all items on the menu or specials to guests.

• To handle guest complaints and feedbacks effectively and communicate to the immediate supervisor for follow up.

• To maintain a high standard of personal hygiene and deportment at all times.

• To clean up section area after service and maintain cleanliness of the area.

• Coordinate with the stewards, kitchen staff, bar staff to ensure smooth operation and guest satisfaction.

• Help other areas of the restaurant such as answering telephones and completing financial transactions.

• Maintains the table culture and ambience at all times.

• To perform other related duties as required by the manager.
  

Job Requirements:

• No experience welcome

• No min cert required

• Ability to communicate effectively in English.

• Personable, charming and outgoing personality, with a strong service-attitude.

• 5 days work week (44 hours per week)

Benefits:

• Medical insurance

• Dental coverage

• High monthly incentives

• Annual performance bonus

• 12 days Annual leave + 1 day Birthday leave

• 1.5x OT pay for hours worked beyond 44/week
  

If you’re passionate about food, love working with a great team, and want to be part of something new and exciting, we’d love to meet you! Apply now and be a part of Burnt Ends!

Responsibilities:

• Greet and welcome customers in a warm and professional manner
• Take customer orders accurately and efficiently
• Serve food and beverages promptly and courteously
• Handle customer inquiries, complaints, or feedback with a positive attitude
• Maintain cleanliness and organization in the dining area and service stations
• Process payments using POS systems and handle cash/credit transactions
• Restock and replenish service items as needed
• Perform opening and closing duties as assigned
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Prior experience in food service or hospitality is an advantage but not required
• Excellent customer service and communication skills
• Friendly, positive attitude and team-oriented mindset
• Service oriented and passionate working in F&B industry
• Able to work on weekends and public holidays
• Ability to work in a fast-paced environment
• Physical stamina to stand and walk for extended periods
• PC literate, well-organized, and self-motivated

Whatsapp 91834574 for more information

Reporting To

Restaurant Manager / Assistant General Manager / Supervisor

Job Summary

The Service Crew is responsible for delivering exceptional guest experiences by providing professional, friendly, and efficient service. The role includes restaurant setup, food and beverage service, guest engagement, maintaining cleanliness standards, and supporting the overall operation of Atout.

Key Responsibilities

Guest Service

• Welcome and seat guests professionally.
• Present menus and explain dishes, beverages, daily specials, and promotions.
• Take food and beverage orders accurately.
• Ensure guests receive attentive and personalised service throughout their visit.
• Handle guest feedback and complaints professionally and escalate when necessary.
• Maintain Atout's hospitality standards at all times.

Food & Beverage Service

• Serve food and beverages according to restaurant standards.
• Ensure orders are delivered accurately and promptly.
• Clear and reset tables efficiently.
• Monitor guest needs and anticipate service requirements.
• Assist with wine, tea, coffee, and beverage service when required.

Restaurant Operations

• Prepare restaurant for service, including table settings and mise en place.
• Ensure menus, POS systems, and reservation information are updated and accurate.
• Process guest payments accurately.
• Support private events, wine dinners, and special functions.
• Follow opening and closing procedures.

Cleanliness & Maintenance

• Maintain cleanliness of dining areas, service stations, and equipment.
• Ensure all glassware, cutlery, crockery, and service equipment are properly maintained.
• Report maintenance issues, breakages, and safety concerns immediately.
• Adhere to hygiene and food safety standards.

Teamwork

• Work closely with kitchen and service teams to ensure smooth operations.
• Assist colleagues during busy periods.
• Participate in training sessions and team meetings.
• Maintain a positive and professional attitude towards colleagues and guests.

Requirements

• Positive attitude and willingness to learn.
• Good communication and interpersonal skills.
• Ability to work weekends, public holidays, and flexible shifts.
• Physically fit and able to stand for extended periods.
• Previous F&B experience is preferred but not mandatory.
• Basic knowledge of wines and food service is an advantage.

Working Hours

• Based on roster and operational requirements.
• 44 hours per week in accordance with company policy.

Performance Expectations

• Maintain high guest satisfaction standards.
• Ensure order accuracy and minimise service errors.
• Uphold Atout's service standards and professional image.
• Demonstrate reliability, punctuality, and teamwork.
• Contribute positively to restaurant sales and guest retention.

Key Performance Indicators (KPIs)

• Guest satisfaction and feedback.
• Attendance and punctuality.
• Order accuracy.
• Upselling of food, beverages, wines, and retail products.
• Compliance with SOPs and hygiene standards.
• Teamwork and attitude.

"Every guest leaves happier than when they arrived." This is the service philosophy expected of all Service Crew members at Atout.

Responsibilities:

• Greet and welcome customers in a warm and professional manner
• Take customer orders accurately and efficiently
• Serve food and beverages promptly and courteously
• Handle customer inquiries, complaints, or feedback with a positive attitude
• Maintain cleanliness and organization in the dining area and service stations
• Process payments using POS systems and handle cash/credit transactions
• Restock and replenish service items as needed
• Perform opening and closing duties as assigned
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Prior experience in food service or hospitality is an advantage but not required
• Excellent customer service and communication skills
• Friendly, positive attitude and team-oriented mindset
• Service oriented and passionate working in F&B industry
• Able to work on weekends and public holidays
• Ability to work in a fast-paced environment
• Physical stamina to stand and walk for extended periods
• PC literate, well-organized, and self-motivated

Whatsapp 91834574 for more information

Job Summary
The Waiter / Waitress is responsible for providing excellent customer service to guests, taking orders accurately, serving food and beverages, and ensuring a pleasant dining experience.

Key Responsibilities

• Greet customers politely and guide them to their seats.
• Present menus and explain food or beverage items when needed.
• Take customer orders accurately and submit them to the kitchen.
• Serve food and drinks in a timely and professional manner.
• Check with customers to ensure they are satisfied with their meals.
• Clear tables, clean dining areas, and reset tables for the next customers.
• Handle customer requests, complaints, or feedback politely.
• Assist with cashiering or billing when required.
• Maintain cleanliness and hygiene standards at all times.
• Follow company service procedures, food safety rules, and workplace policies.
• Support team members during busy periods.

Responsibilities:

• Greet and welcome customers in a warm and professional manner
• Take customer orders accurately and efficiently
• Serve food and beverages promptly and courteously
• Handle customer inquiries, complaints, or feedback with a positive attitude
• Maintain cleanliness and organization in the dining area and service stations
• Process payments using POS systems and handle cash/credit transactions
• Restock and replenish service items as needed
• Perform opening and closing duties as assigned
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Prior experience in food service or hospitality is an advantage but not required
• Excellent customer service and communication skills
• Friendly, positive attitude and team-oriented mindset
• Service oriented and passionate working in F&B industry
• Able to work on weekends and public holidays
• Ability to work in a fast-paced environment
• Physical stamina to stand and walk for extended periods
• PC literate, well-organized, and self-motivated

Whatsapp 91834574 for more information

• Responsible for taking orders and serving food and beverages to guests
• Polite friendly and well grown
• Verifying the identification and of any customers who order alcoholic beverages
• Submit food orders to the kitchen staffs
• Ensure customers satisfied with their meal
• work with kitchen staffs to resolve any complaints and process customer payments

Responsibilities:

• Greet and welcome customers in a warm and professional manner
• Take customer orders accurately and efficiently
• Serve food and beverages promptly and courteously
• Handle customer inquiries, complaints, or feedback with a positive attitude
• Maintain cleanliness and organization in the dining area and service stations
• Process payments using POS systems and handle cash/credit transactions
• Restock and replenish service items as needed
• Perform opening and closing duties as assigned
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Prior experience in food service or hospitality is an advantage but not required
• Excellent customer service and communication skills
• Friendly, positive attitude and team-oriented mindset
• Service oriented and passionate working in F&B industry
• Able to work on weekends and public holidays
• Ability to work in a fast-paced environment
• Physical stamina to stand and walk for extended periods
• PC literate, well-organized, and self-motivated

Whatsapp 91834574 for more information

WHO ARE WE?

Headquartered in Singapore, Stuff’d is a fresh casual, halal-certified Mexican-Turkish concept founded in 2014. First to merge Al Pastor-styled burrito with Western-styled spit-grilled kebabs, Stuff’d has dominated both categories respectively and expanded to Singapore's largest Mexican-Turkish fresh casual chain. Today, with close to 40 outlets in Singapore, Stuff’d is committed to creating tasty, nutritious, great value, and freshly prepared meals while bringing positivity to the communities we serve.

Stuff’d has expanded beyond our shores with close to 10 franchised stores in Malaysia; the flagship franchised store opened in the Philippines in December 2023. We actively seek to increase our regional footprints throughout the Asia Pacific region.

WHO ARE WE LOOKING FOR?

The Service Crew is essential in maintaining the highest standards of service excellence within the outlet, ensuring customers' seamless and delightful experience.

YOUR RESPONSIBILITIES

Service Excellence:

• Deliver consistent and exceptional customer service standards by displaying a friendly, welcoming attitude and promptly addressing inquiries.
• Ensure a clean, organized, and always inviting environment within the outlet, adhering to hygiene and safety protocols.

Preparation Partner:

• Partner with the kitchen team to ensure timely preparation and cooking of food items before operational hours, maintaining quality and freshness.
• Uphold food safety standards, following recipes and procedures for food preparation.

Food Service Partner:

• Engage customers courteously, prepare orders accurately, and provide recommendations based on menu offerings.
• Address customer queries regarding menu items, ingredients, and special dietary requirements, ensuring an enjoyable dining experience.
• Serve orders promptly and accurately, paying attention to presentation and adhering to service standards.

Cashiering Duties:

• Process customer transactions accurately and handle payments efficiently.
• Maintain POS (Point-of-sale), reconcile sales transactions, and ensure the accuracy.

Flexibility and Team Support:

• Demonstrate adaptability by rotating through various job roles within the outlet to support operational needs and ensure a smooth workflow.
• Collaborate effectively with team members, assisting in tasks beyond designated roles to maintain operational efficiency.

WHY JOIN US?

• Monthly performance incentives for full-time service crew
• Annual Performance Bonus (Up to 2 months’ Salary)
• Guaranteed Annual Increment
• Nutritious staff meals
• Grooming allowance
• 100% sponsorship of Private Conversation Language lessons (English)
• Structured and Rapid Career Progression for High Performers
• Dedicated Training and Onboarding program
• Up to 100% Study Grants Sponsorship
• Medical and Leave benefits.
• Employee Perks and Discounts
• 0% Interest loans (Up to 10x of basic salary) *

* Quantum is based on individual performance and depending on each case

Job Summary

The Service Crew is responsible for delivering excellent customer service, supporting smooth front-of-house operations, and ensuring guests have a pleasant dining experience.

Key Responsibilities

1. Customer Service • Greet guests warmly and provide attentive service. • Take accurate food and beverage orders. • Serve orders promptly and check guest satisfaction.

2. Operations Support • Keep the dining area clean, tidy, and properly set up. • Assist in restocking service stations and supplies. • Follow opening and closing procedures as assigned.

3. Teamwork • Work closely with teammates to ensure smooth service flow. • Support colleagues during busy periods. • Communicate effectively with kitchen and service teams.

4. Compliance & Safety • Follow hygiene, safety, and company standards at all times. • Use equipment and utensils properly and carefully. • Report any issues or guest concerns to the supervisor.

职位概要

服务员负责提供优质客户服务，协助前厅顺畅运营，确保顾客拥有愉快的用餐体验。工作内容包括点单、上菜、维护清洁，并与团队合作完成服务任务。

主要职责

1. 客户服务 • 热情迎接顾客并提供周到的服务。 • 准确记录食品和饮品订单。 • 及时送餐并确认顾客满意度。

2. 运营支持 • 保持用餐区整洁、摆台到位。 • 协助补充服务台物资。 • 按照分配任务执行开店和关店程序。

3. 团队合作 • 与团队成员紧密合作，确保服务流畅。 • 在繁忙时段支持同事。 • 与厨房和前厅团队有效沟通。

4. 合规与安全 • 始终遵守卫生、安全和公司标准。 • 正确、谨慎地使用设备和餐具。 • 向主管报告任何问题或顾客反馈。

ROLE RESPONSIBILITIES

• Outlet cleaning and set-up to get ready for operations
• Offer prompt, friendly and efficient service to all guests
• Ensure tables, flooring, station cleanliness before and during operations
• Drinks ordering, bill payment settling, tables maintenance, service follow-up and bottle service for all guest
• Receives cash from guests, makes change, verifies validity of charges, records charges and ensures vouchers are properly executed
• Orientation & buddy system for newly join staff
• Full-timer side tasks such as staging and furniture movement for normal Ops & events, poster update etc
• Outlet closing and cleaning
• Update guests about current and upcoming promotions
• Attend to guests’ needs promptly

ROLE REQUIREMENTS

• Service oriented and team player
• Pro-active, friendly and warm personality
• Able to work in a fast-paced environment

Company Overview

The company is a halal-certified Cafe-Steakhouse located in the Bugis area, offering a welcoming environment and flexible shifts for team members.

Job Summary

Join a friendly team at a halal-certified Cafe-Steakhouse, serving customers with quality food and excellent service. Enjoy staff meals, discounts, and flexible shifts.

Responsibilities

• Greet and interact with customers in a friendly and engaging manner to create a welcoming atmosphere
• Prepare and serve food and beverages according to company guidelines
• Maintain cleanliness and organization of the dining and service areas to ensure a safe environment
• Handle customer orders accurately and efficiently during assigned shifts
• Collaborate with team members to support smooth daily operations and timely service delivery
• Follow health and safety protocols to comply with halal certification and food safety regulations

Preferred competencies and qualifications

• Basic experience in food and beverage service to support customer satisfaction and operational efficiency
• Customer service skills to address customer needs and enhance their dining experience
• Cheerful and outgoing personality to contribute positively to team morale and customer engagement

Other Information

• Location: Bugis area
• Working Hours: 10.30am–8.30pm or 11.30am–9.30pm with one hour break
• Salary: $3000 for 6-day work week or $2400 for 5-day work week
• Benefits: Staff meals provided
• Benefits: Staff discounts
• Benefits: Flexible shifts available
• Benefits: Birthday off
• Benefits: All other standard public holidays and annual leave OFF
• Interested applicants, please WhatsApp: 9092-5015 (Jamie)

Responsibilities:

• Deliver professional and attentive table service, ensuring a warm and personalised guest experience
• Confidently present menus, introduce dishes, and recommend suitable beverage pairings
• Take accurate food and beverage orders and ensure prompt and seamless service delivery
• Maintain high standards of cleanliness, hygiene, and presentation of the dining environment
• Anticipate guest needs and respond proactively to requests with care and efficiency
• Work closely with kitchen and bar teams to ensure smooth coordination and service flow
• Handle guest feedback and service recovery in a professional and courteous manner
• Support restaurant opening and closing procedures in accordance with operational standards
• Perform any other duties as assigned by the Management

Requirements:

• Previous experience in hospitality or contemporary full-service restaurant operations preferred
• Strong communication and interpersonal skills
• Positive attitude with a team-player mindset
• Ability to work in a fast-paced environment while maintaining attention to detail
• Well-groomed and professional appearance
• Willingness to work weekends, public holidays, and rotating shifts

Whatsapp 91834574 for more information