Total 183 job vacancies in Pune

RESPONSIBILITIES

· Responsible for Group Consolidation activities including process architecture, protocols and mechanics and related governance.

· Deliver all periodic services related to Group Consolidation including month-end activities, account reconciliations, periodic reporting, metrics, governance, and internal control.

· Manage quality metrices through service level agreements, performance metrics and continuous governance rhythm.

· Act as a point of Contact for the stakeholders.

· Work closely with other finance business partners to maintain best-in-class processes to bring the efficiency and consistency in the processes.

· Analyze financial data, trends, and patterns to identify potential risks or opportunities for improvement.

· Support the implementation of new accounting pronouncements including IFRS / US GAAP / Sox Compliance / Other regulatory changes, as required.

· Review the process documentation to ensure standard operating procedures are up to date using the most recent Nielsen toolset.

· Maintain an appropriate system configuration and IT environment to ensure effective and efficient execution of month end close processes.

· Training and upskilling the team members with adequate competency mapping.

· Performance management of Team members.

· Providing support to the countries/regional leads for the quality submission of the Reporting pack,

· Ensure all the intercompany transactions are eliminated,

· Collecting / Creating the back-up for the all the topside Journals posted,

· Perform various checks from group reporting perspective.

· Perform variance analysis for the given accounts and collect the commentaries from Country / R2R teams.

· Equity, dividend and Goodwill reconciliation from group perspective.

· Support external and internal audits with supporting documentation, archive retrieval, journal walk throughs, and other audit requirements under the supervision of the Operational Controller,

· Flexible to work in US shift during Month End.

A LITTLE BIT ABOUT YOU

A successful analyst will achieve seamless execution of Consolidation activities. S/he will have met or exceeded expectations on all Consolidation metrics and ensured Process accuracy.

Primary Duties & Responsibilities• Deliver 'Next-Gen' Shared Services Quality Organization by consistently 'Raising-the-bar' on service-delivery standards & enable low-risk & zero-surprises BAU• Drive & conduct audit compliance, robust root cause, remediation plans, ensuring adherence to contractually binding audit targets• Deliver sampling and stratification strategy based on Compliance checks, Financial processes (volume & Value mix) Errors, Customer priorities & Agent performance • Ensure continued calibration to the quality framework • Responsible for driving performance to meet all Quality metrics, including SLA baselining, predictive SLA monitoring & reporting• Facilitate Kaizen initiatives within the team• Accountable for customer complaint resolution process• Ensure Process documentation & sign off as per ISO standards & WNS Quality Assurance Playbook• Responsible for timely & accurate reporting, updates and business insights• Foster a spirit of continuous learning & collaboration across teams – career development, coaching & mentoring

Ignite Your Future: 

As an Engineering Manager at QAD, you will lead an agile engineering team responsible for designing, building, and delivering high‑quality software. You will combine hands‑on technical understanding with people leadership, helping engineers do their best work while delivering meaningful business outcomes.

Active use of AI-native development workflows — Cursor, Claude Code, and CodeRabbit or equivalent — is a baseline requirement, not a nice-to-have. We treat AI augmentation as the standard engineering operating model. Leaders are expected to use these tools personally, set norms for their teams, and demonstrate that AI tooling raises the output of their entire squad. Candidates who view AI tools as optional or experimental are not the right fit for this organization.

The Mission: What You'll Be Building

You will guide a team building features and services across QAD’s adaptive, cloud‑native platform, contributing directly to customer‑facing capabilities and platform foundations.

Lead for the engine room of ERA — the runtime infrastructure that autonomous agents execute on.

Your Impact/ What you will be doing: 

• Deliver the Orchestrator, Reasoning Engine, Agent Runtime, and Session/Memory Management systems

• Own the LLM Gateway: model routing, cost governance, latency SLOs, prompt versioning, and model fallback

• Ensure production reliability: agent sandboxing, execution audit trails, timeout handling, and retry logic

• Manage a squad of 5 engineers, including 1 Principal Engineer

Ignite Your Future: 

As an Engineering Manager at QAD, you will lead an agile engineering team responsible for designing, building, and delivering high‑quality software. You will combine hands‑on technical understanding with people leadership, helping engineers do their best work while delivering meaningful business outcomes.

Active use of AI-native development workflows — Cursor, Claude Code, and CodeRabbit or equivalent — is a baseline requirement, not a nice-to-have. We treat AI augmentation as the standard engineering operating model. Leaders are expected to use these tools personally, set norms for their teams, and demonstrate that AI tooling raises the output of their entire squad. Candidates who view AI tools as optional or experimental are not the right fit for this organization.

The Mission: What You'll Be Building

You will guide a team building features and services across QAD’s adaptive, cloud‑native platform, contributing directly to customer‑facing capabilities and platform foundations.

Lead for the Knowledge sub-team building the ERA Semantic Moat — the manufacturing intelligence that makes ERA's AI defensible.

Your Impact/ What you will be doing: 

• Own engineering delivery of the ERA Knowledge Graph and Domain Ontologies

• Build the Business Glossary, Metric Registry, and Semantic Layer consumed by ERA agents at runtime

• Deliver entity lineage tracking and context assembly pipelines (When/What/Why/Quality layer)

• Manage a squad of 5 engineers, including 1 Principal Engineer

Ignite Your Future: 

Are you a visionary Principal Software Engineer ready to define and drive the technical strategy for an entire function, own complex, high-impact systems, and directly contribute to the future of intelligent manufacturing? Join QAD, where we are redefining the supply chain through our intelligent, adaptive platform—a single System of Action that connects people, processes, and data. As a Sr. Principal Software Engineer, you will be a key technical leader responsible for the architecture, governance, and delivery of our enterprise-scale SaaS products, operating with Champion Pace. You will be a recognized internal subject matter expert, focusing on providing thought leadership across the organization.

The Mission: What You'll Be Building

You will be the core driver in the conceptualization, design, development, and implementation of new, highly complex models and procedures. You will provide strategic technical direction, mentor senior and principal team members, and leverage broad expertise in highly specialized fields to develop solutions in cloud-native architectures, microservices, and Agile product development. You will be instrumental in building the next generation of our platform

Lead architect for the shared infrastructure backbone — the systems every other engineer in the org depends on.

Your Impact/ What you will be doing: 

• Define API Gateway and Service Mesh architecture for the multi-tenant ERA platform

• Design the MCP Gateway from first principles — this is a novel infrastructure component with no existing playbook

• Set Kafka partition strategy, consumer group patterns, and schema registry design

• Provide cross-track technical guidance; represent the Platform track in org-wide architecture discussions

• Own engineering quality: architecture reviews, code review standards, and technical documentation

Ignite Your Future: 

As an Engineering Manager at QAD, you will lead an agile engineering team responsible for designing, building, and delivering high‑quality software. You will combine hands‑on technical understanding with people leadership, helping engineers do their best work while delivering meaningful business outcomes.

Active use of AI-native development workflows — Cursor, Claude Code, and CodeRabbit or equivalent — is a baseline requirement, not a nice-to-have. We treat AI augmentation as the standard engineering operating model. Leaders are expected to use these tools personally, set norms for their teams, and demonstrate that AI tooling raises the output of their entire squad. Candidates who view AI tools as optional or experimental are not the right fit for this organization.

The Mission: What You'll Be Building

You will guide a team building features and services across QAD’s adaptive, cloud‑native platform, contributing directly to customer‑facing capabilities and platform foundations.

Lead for the squad owning API Gateway, authentication, and the agent-to-tool interface layer.

Your Impact/ What you will be doing: 

• Deliver AuthN/AuthZ service, OAuth2/OIDC implementation, rate limiting, and load balancing

• Build the MCP Gateway that enables ERA agents to interface with ERP systems and external tools

• Own service mesh configuration (Istio or equivalent) and platform on-call reliability

• Manage a squad of 6 engineers, including 1× P6 Principal Platform Engineer

As a Senior Manager of Engineering at QAD, you will be responsible for leading multiple agile teams and Engineering Managers, driving execution excellence while shaping technical solutions for enterprise‑scale platforms. This role is ideal for a leader who thrives at the intersection of people, process, and technology.

Active use of AI-native development workflows — Cursor, Claude Code, and CodeRabbit or equivalent — is a baseline requirement, not a nice-to-have. We treat AI augmentation as the standard engineering operating model. Leaders are expected to use these tools personally, set norms for their teams, and demonstrate that AI tooling raises the output of their entire squad. Candidates who view AI tools as optional or experimental are not the right fit for this organization.

The Mission: What You'll Be Building

You will lead teams delivering key capabilities across QAD’s intelligent, adaptive platform, including cloud‑native services, APIs, and AI‑enabled workflows supporting global manufacturing customers.

Track Lead for the infrastructure spine, building the multi-tenant platform that powers the ERA ecosystem

BI Developer

Ignite Your Future

As a Senior Manager of Engineering at QAD, you will be responsible for leading multiple agile teams and Engineering Managers, driving execution excellence while shaping technical solutions for enterprise‑scale platforms. This role is ideal for a leader who thrives at the intersection of people, process, and technology. Active use of AI-native development workflows — Cursor, Claude Code, and CodeRabbit or equivalent — is a baseline requirement, not a nice-to-have. We treat AI augmentation as the standard engineering operating model. Leaders are expected to use these tools personally, set norms for their teams, and demonstrate that AI tooling raises the output of their entire squad. Candidates who view AI tools as optional or experimental are not the right fit for this organization. 

The Mission:

What You'll Be Building You will lead teams delivering key capabilities across QAD’s intelligent, adaptive platform, including cloud‑native services, APIs, and AI‑enabled workflows supporting global manufacturing customers. Track Lead for Agentic AI, defining the 'Semantic Moat' that differentiates QAD's manufacturing intelligence platform.

Your Impact/ What you will be doing: 

• Define Knowledge Graph and Domain Ontology strategies for manufacturing-specific AI reasoning

• Architect the Agentic Platform: Orchestrator, Reasoning Engine, Agent Runtime, Memory, and LLM Gateway

• Translate cutting-edge AI research into production-grade engineering deliverables

• Lead two teams Intelligence/Semantic and Agentic Platform EMs, and Principal Engineers www.qad.com

• Hire top-tier AI engineers in India — you know where they are and what it takes to attract them

Job Description

Responsibilities:

• EDR Solution Management: Develop, configure, and maintain EDR solutions, tailoring them to specific Business needs and security requirements.
• Coverage: Develop baseline asset inventories and maintain owners for systems in the inventory. Always ensure to achieve 100% coverage in EDR deployment.
• Daily Operations: Perform routine tasks like tool administration, tuning, malware quarantining, and ensuring EDR tools effectively support security monitoring and incident response.
• Threat Detection and Response: Analyze EDR tool output to optimize security monitoring, support incident detection, and identify potential threats.
• Policy and Procedure Development: Develop, implement, and update EDR policies, rules, and configurations to align with security standards and threat intelligence.
• Collaboration: Work closely with SOC, threat intelligence, and other security teams to improve overall security posture.
• Security Assessment and Improvement: Offer expert advice and recommendations for improving security posture, mitigating vulnerabilities, and adhering to security standards.
• Incident Response: Participate in incident response efforts, utilizing EDR tools to investigate, contain, and remediate security incidents.
• Documentation and Reporting: Document findings, actions taken, and lessons learned for each incident. Prepare periodic security reports and contribute to compliance audits.
• Knowledge Sharing and Training: Guide and mentor Team, provide training sessions, and share knowledge on endpoint security best practices.
• Vendor Coordination: Coordinate with EDR vendors for troubleshooting, enhancement, and maintenance of endpoint security solutions.
• Compliance: Contribute to compliance audits and ensure adherence to security standards.
• Staying Up-to-Date: Remain current on the latest security threats and trends.

Technical & Soft Skills:

• Experience in scaling an enterprise EDR program across multiple environments seamlessly with proper strategy and prioritization.
• Strong knowledge of endpoint security technologies and concepts (EDR, DLP, MDM). Hands-on experience and deep knowledge of EDR technologies like CrowdStrike, Defender, Cortex.
• Experience with automated response via SOAR platforms and security orchestration.
• Understanding of network security, operating systems, and cloud environments.
• Experience managing endpoints in hybrid environments (Cloud, On-Prem, VDI).
• Advanced understanding of technical information security concepts related to threat landscapes.
• Strong understanding of network protocols, operating systems, and security technologies.
• Familiarity with compliance frameworks like ISO 27001, NIST, etc.
• Ability to conduct independent research and analysis, identifying issues, formulating options, and making conclusions and recommendations.
• Skilled in developing professional documentation and detailed reporting (including PowerPoint presentations), including policies, standards, processes and procedures
• Very high attention to detail, with strong skills in managing/presenting data and information.
• Demonstrable conceptual, analytical and innovative problem-solving and evaluative skills.
• Excellent communication, collaboration, and interpersonal skills.

Senior Platform Support Analyst

Experience : 1-4 yrs.
 

Role Summary

Advanced platform support role for complex ticket resolution, in-depth troubleshooting, and handling escalations across product, labs, enterprise admin, and billing/account operations. Requires strong understanding of escalation vs. resolution, coaching juniors, and maintaining excellent customer experience in a 24×7 environment.

Key Responsibilities

• Own complex/escalated cases across email, live chat, and queues
• Troubleshoot advanced access, account setup, enterprise roles, team hierarchy, content availability, onboarding
• Analyze history, impact, configuration, and dashboards to identify root cause and resolution path[CC1] 
• Create/link/track JIRA issues for product defects
• Coordinate labs, mobile app, account disputes, refunds, content issues, sales handoffs, enterprise support
• Collaborate with product/engineering/lab/content/CS/sales for timely resolution
• Apply priority judgment by business impact, customer type, severity
• Handle subscription modifications, coupon flows, account workflows as per policy
• Review ticket quality; mentor juniors on categorization, comms, troubleshooting
• Create/maintain KB articles, macros, SOP improvements for recurring problems[CC2] 
• Identify trends and suggest improvements, training, automation
• Participate in queue reviews, backlog reduction, SLA recovery, and quality initiatives
• Drive urgent communication and escalate to L2/engineering/specialists as needed

Required Qualifications

• Bachelor’s degree in Computer Engineering or equivalent.
• 3–5 years in platform/SaaS/application/e-learning/technical support
• Strong hands-on with ticketing systems and structured escalations
• Understanding of SLA-driven operations and cross-functional resolution
• Strong English Written & Verbal communication.
• Customer escalation handling and sensitive billing cases
• Clear written communication and stakeholder coordination
• Operate independently on ambiguous issues and route correctly
• KB/SOP/macro usage and dashboard-driven operations
• Prioritization by severity/impact and service recovery
• Awareness of automation in support ops

 [CC1]Not a must have

 [CC2]Not a must have

●As a Level 1 Cyber Defense Operations Center (CDOC) Analyst, you will monitor different security solutions with focus on SIEM and SOAR technologies. You’ll be responsible for triaging security incidents, involving L2/L3 incase of high and critical incident. This role requires medium level of technical knowledge about network, email and Operating systems etc , team player quality, and a proactive approach to evolving threats.

Role and Responsibilities 

●Run daily Security monitoring, alert triage, and coordinated incident response to ensure effective real-time threat monitoring.

●Continuously enhance SIEM/SOAR/XDR alert use cases and threat detection capabilities.

●Research emerging threats, vulnerabilities, and attack techniques to improve defenses.

●Collaborate across teams to improve the organization’s threat detection and response maturity.

●Maintain detailed incident records, contribute to reporting, and support audit readiness.

●Share knowledge with about new findings, update SOP, promoting best practices and continuous improvement within the SOC.

●Ensure detection and response processes align with regulatory and organizational standards.

●Stay up to date on emerging threats and technologies to continuously evolve SOC capabilities.

●Support comprehensive asset inventory and ownership mapping to ensure full monitoring coverage.

Technical & Soft Skills:

●Good hands-on experience with technologies like SIEM, SOAR, XDR such as Google Chronicle, CrowdStrike, Logscale, Splunk.

●Good working knowledge of endpoint security tools and concepts, including EDR (CrowdStrike, Defender, Cortex), DLP, and MDM.

●Strong knowledge of MITRE ATT&CK, NIST CSF frameworks, and cyber kill chain concepts.

●Good understanding of network security, operating systems, and hybrid cloud environments (Cloud, On-Prem, VDI).

●In-depth knowledge of threat landscapes and technical security concepts.

●Strong grasp of network protocols, OS internals, and security technologies.

●Familiar with compliance standards such as NIST CSF and ISO 27001.

●Strong organizational and time management skills with the ability to coordinate and prioritize multiple tasks simultaneously.

●Ability to work under pressure, especially during critical security incidents.

●Ability to conduct independent research and analysis, identifying issues, formulating options, and making conclusions and recommendations.

●Skilled in developing professional documentation and detailed reporting (including PowerPoint presentations), including policies, standards, processes and procedures

Good communication and interpersonal skills to effectively collaborate with stakeholders, and internal teams

The Role:

Using your extensive network, you will be responsible for providing a wide range of effective and cost-efficient recruitment solutions to ensure that we continue to attract and build a network of talent for current and future opportunities, predominately within our technology teams. 

Whilst based from one of our office locations, there will be the opportunity to work from home, however there will be a requirement to travel to all Telefónica Tech offices as and when required.

Key Responsibilities:

• Manage the end-to-end recruitment lifecycle for all roles in a cost-efficient way including the management of high volume / targeted recruitment campaigns;
• Work closely with HR and hiring managers on recruitment needs, hiring plans and demand planning;
• Manage all recruitment content including job adverts, job descriptions and all associated content contained within the careers pages of our intranet and website;
• Experience sourcing and hiring passive candidates through direct recruitment methods;
• Attract candidates through multiple platforms and channels such as LinkedIn and other job boards;
• Work in collaboration with HR and Marketing teams to promote employer brand through various social media channels;
• Promote recruitment bounty scheme to all employees in order to maximise our existing network of talent;
• Managing candidate experience by providing regular touch points from offer to first day;
• Work with recruitment admin team to ensure that all applicants are managed at all stages through the recruitment and selection process and are provided with meaningful feedback to ensure they receive a positive experience;
• Manage relationships with recruitment agencies on our PSL;
• Build relationships with schools, colleges and universities to nurture local talent and develop our STEM initiatives;
• Organise and represent Telefónica Tech UK&I at key university milkrounds and other careers events as well as managing all in-house recruitment open days and assessment centres.
• Weekly reporting on key recruitment activities, SLAs and KPIs.

Skills & Experience:

• Previous experience in a similar role managing the recruitment lifecycle, gained within a technology/MSP environment either internally or agency side;
• Previous experience of managing high volume targeted recruitment campaigns;
• Competent in using applicant tracking systems, recruitment platforms and job boards;
• Experience of reporting on various recruitment KPIs;  
• Excellent communication and interpersonal skills, with the ability to communicate clearly across different channels and build lasting relationships with internal stakeholders and candidates;
• Solid planning and organisational skills with the ability to prioritise work and work towards a deadline;
• People management experience is desirable;
• Proficient in the use of MS Packages including Word, Excel and Outlook;
• Proactive and flexible with a “can do” attitude;
• Team player - understands the importance of teamwork.

Drive reporting, insights, analytics and continuous improvement across multiple clients and locations. Own business / operational metrics for operations shop, be gatekeeper of metrics.Ensure adherence to defined SLAs, processes are compliant from risk perspective, continuous reduction in errors / customer comebacks, drive QDNA metrics [Brainwaves, Kaizen].Drive large Process Transformation initiatives leveraging Six Sigma, Lean and vba automation capabilitiesDrive digital dashboards using tools like PowerBI / Tableau etc., to enhance insights and analyticsDrive continuous improvement projects to improve process performance and / or generate QNS.Facilitate sharing of best practices from within and outside the organization and implement them.Driving VOC / CSAT / NPS actionable across the team and maintain/improve the scores.Take charge of internal meetings/client meetings/customer reviews/stakeholder meetings.Create and manage performance dashboards which depict business and ops metrics clearly.Can conceptualize and implement Statistical Process Control (SPC) principles in the process.Open to stretch if needed to meet team and organizational goals.

Position Overview

This position requires excellent understanding of wire rope hoists and its components. The hired Engineer will be responsible for the mechanical and structural design/engineering aspects of customized design solutions involving wire rope hoists; check technical specifications from order documents and make detailed order engineering drawings. Must be familiar with industry specifications including crane standards FEM & EN. Experience with welding and machining is required. Must be proficient with  CAD tools and Microsoft Office. Excellent Verbal and written communication plays a key role in this position. This position requires the direct interface between offer engineers, project management and production facility.

Major Responsibilities

• Interpret order documentation including order confirmation to determine scope of work
• Make production drawings for standard duty crane components as per the order received and within the specified time duration.
• Must be proficient in reading mechanical equipment and structural drawings.
• Perform engineering tasks using established procedures. Create equipment layouts, undertake all necessary mechanical and structural calculations to confirm designs and generate final mechanical and structural designs.
• Assure quality assurance in drawing & design process by monitoring the Key Performance Indicators (KPI’s) and implementing the corrective actions.
• Awareness of ISO 14001 and 45001 standards