Total 4 Full-time job vacancies in Puchong

We are looking for a dedicated individual, who has a passion for transforming his/her good customer service skills in achieving customer excellence in backend support for class admin operations. Will need to attend to any incoming inquiries for class schedule and to manage the coordination of lesson arrangements with the coaches and customers. The respective individual will be trained with in-house systems to carry out duties in managing the class admin area under the company guidelines and policies.

Job Description

• Attend to customer requests and inquiries via the phone and online messaging platform (WATI).
• Slot students into classes and answer customers' questions pertaining to the enrolment
• Explain various school policies and things to note for sign-up
• Take the initiative to look for possible slots of class and raise to coaches to create potential classes based on demand.
• Execute end-to-end coordination of lesson arrangement with the parents, students, and coaches.
• Manage makeup lesson requests from customers or assign duties of makeup lessons by branch and class admin management.
• Proactively monitor the balance of student lessons in a term and conduct renewal reminders as per company policies to the parents/students.
• Manage lesson cancellation communication with all parties.
• Work with branch operations staff and coach to resolve and manage relief coach arrangements.
• Conduct student transfer duties from private to group lessons or vice versa.
• Assist in returning students’ arrangement and lesson resumption.
• Coordinate with coaches on the progression of students and ensure the class-level information is being duly updated in the system.
• Other ad-hoc duties that are deemed appropriate within the role.

Information

• Work at Puchong IOI Boulevard Office.

• 5 days work per week (will be required to work on weekend).

Job Requirement

• Minimum qualification of Diploma and above, relevant field of certification.

• Have at least 1 year of customer service experience.

• Be committed with passion and dedication to customer service in a call center environment.

• Being people-oriented nature with good interpersonal skills in communication.

• Being resilient with patience in handling customers’ queries and complaints.

• Possessed strong PC skills with Microsoft Office knowledge, Google Sheets, e.g Word and Excel.

• Able to communicate in English, Mandarin & Malay

• Professional, punctual, and well-organized individual who will enact his/her responsibility for all the coordination.

• Good team player, and able to work as a team in communication and delivering the message internally and externally.

Perks & Benefits

• Casual dress code
• Company trips
• Open culture
• Personal development opportunities
• Paid training and development

Job Description

• Process customer inquiries, quotations, invoices, and purchase order accurately.
• Follow up on deliveries and ensure timely shipment, coordinating with purchaser, admin, warehouse and logistics teams.
• Fully assist to Sales team.
• Training will be provided.

Experience & Qualifications

• Fresh graduates are encouraged to apply. Entry-level candidates with a strong desire to learn are welcome.
• At least diploma in related field.
• Knowledge of MS Office ( MS Excel, Word, outlook )
• Punctuality, responsible, good communication & independent.
• Required language: English, Bahasa Malaysia, Mandarin is an added advantage.

Perks & Benefits

• Open culture
• Personal development opportunities
• Annual Leave
• Medical and Hospitalisation Leave
• SOCSO
• EPF
• EIS
• Performance Bonus
• Salary increment upon confirmation ( Based on performance )
• Working hours : 8.30am to 6.00pm ( 5 days week )

Location : Pusat Perdagangan One Puchong, Selangor

Job responsibilities :

To create technical drawings by using AutoCAD software, mainly on electrical layout, blueprints, and architecture plans for the project of lightning protection system.

Requirements:

• Diploma in Electrical Engineering or equivalent
• Fluent in Malay and English
• Willing to Learn
• Possess own transport
• Self-discipline
• Basic knowledge on drawing
• Fresh graduate is encourage to apply
• Autocad skill rating 7 and above.

Perks & Benefits

• Open culture
• Personal development opportunities
• Annual Leave / Compensatory leave
• Medical and Hospitalisation Leave
• SOCSO
• EPF
• EIS
• Annual appraisal and bonus ( Based on performance )
• Working hours : 8.30am to 6.00pm ( 5 days week )

Job Description

• Manage general ledger, journal entry, accounts payable, and accounts receivable, including data entry, fixed assets, full set accounts.
• Reconcile bank accounts, vendor / customer statements, vendor / customer aging, ensuring all accounts are updated and balanced.
• Provides accounting & administrative support to finance manager.
• Filing accounts and admin related documents.
• Involved in month end accounts closing.
• Preparing, reviewing, and managing annual audits, and liaising with auditors, company secretary.
• Review summary / report of project prepared by project team.
• Preparing, reviewing and submitting SST reports.
• Communicate with customer & supplier for payment purposes when required, prepare payment for suppliers.
• Supervise / review assistant works to ensure accurate accounting data entry and timely reports.

General

• Provide fully support / assist to finance manager.
• Any other duties and ad-hoc tasks to be assigned from time to time.
• Month-End & Year-End Closing: Finalizing accounts for a specific period to ensure all transactions are properly recorded.
• Ensure compliance with accounting standards and statutory requirements.

Experience & Qualifications

• At least diploma in accounting.
• Minimum 3 years working experience in this position.
• Knowledge of MS Office ( MS Excel, Word, outlook )
• Highly committed and able to work independently within tight datelines.
• Punctuality, good attendance, responsible, good communication & independent.
• Required language: English, Bahasa Malaysia, Mandarin is compulsory.
• Strong organizational skills with the ability to multi-task.
• Experience using SQL Accounting system will be an advantage.
• Strong in accounting double entry.

Perks & Benefits

• Open culture
• Personal development opportunities
• Annual Leave / Compensatory leave
• Medical and Hospitalisation Leave
• SOCSO
• EPF
• EIS
• Annual appraisal and bonus ( Based on performance )
• Working hours : 8.30am to 6.00pm ( 5 days week )