Total 88 technical support job vacancies in D26 Upper Thomson, Springleaf

1)          Provide production support for 24x7 on Core Banking applications.

2)          Recent experience in working with Java J2EE applications

3)          Good understanding of core banking and banking operations is highly desirable.

4)          Prior experience with Sunline Core Banking would be a strong case forcandidate.

5)          Experience in application support role for min 2 years for support orDevelopers

6)          Willing to learn with good knowledge of Java, Unix, SQL

7)          Experience in programming languages such as JAVA/J2EE.

8)          Experience in Unix commands , SQL queries

9)          Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus

10)        Familiarity with ticketing tools and monitoring tools like Prometheus,Elasticsearch and Grafana.

11)        Dynamic individual with thirst to learn

12)        Strong team player with excellent inter-personal skills

13)        Ownership oriented and ability to meet SLAs with no compromise on the qualityof the work

14)        Good problem-solving skills and ability to work under pressure in a fast-pacedenvironment.

15)        Strong communication skills with the ability to liaise effectively acrossteams.

• Perform all roles and responsibilities required of site supervisors under BCA
• Supervise timely execution of the works and maintain quality control and ensure that works are carried out in accordance with the contract specifications, drawings, allocated timeframe, all other contract documents and site instructions
• Check all drawings and specifications to ensure that works are carried out in accordance with approved plans for discrepancies and report to OIC
• check on quality of works, materials and samples delivered to site, take measures to rectify any non-compliance and report to OIC on any materials not conforming to specifications
• prepare defect lists, monitor progress of rectification works and ensure all defects are satisfactorily rectified
• Supervise works to comply with statutory requirements and specifications
• Ensure that structural elements or critical works are being carried out in accordance with approved plans
• Attend site, progress, variation, QAQC and coordination meetings and to keep proper minutes of these meetings
• Help resolve main contractors' queries and coordinate the works with other contractors
• Inspect and assist with handing/taking over of completed works by other contracts
• Ensure that proper and updated records of all works are kept
• Carry out coordination of all building and M&E Services
• Working with the safety team, ensure that safety on site maintains at a maximum level
• Any other adhoc duties

Criteria

• RTO-M&E shall possess a Diploma in Mechanical or Electrical Engineering from a Polytechnic or equivalent;
• Min 5 years of relevant experience as RTO (M&E), of which at least 2 years shall be involved in the supervision of airfield systems, utilities, fuel hydrant, building services, and security systems;
• Shift work, including night shift.
• Have a valid 2026 RTO Certification accredited by IES

#01

Job Description & Requirements

• Perform all roles and responsibilities required of site supervisors, resident technical officers under BCA
• Supervise timely execution of the works and maintain quality control and ensure that works are carried out in accordance with the contract specifications, drawings, allocated timeframe, all other contract documents and site instructions, and statutory requirements and specifications
• Ensure that structural elements or critical works are being carried out in accordance with approved plans
• Supervise all necessary and relevant installations, including of instruments — then analyse & report on instrumentation results
• Prepare defect lists, monitor progress of rectification works and ensure all defects are satisfactorily rectified
• Check on quality of works, materials and samples delivered to site, take measures to rectify any non-compliance and report to OIC on any materials not conforming to specifications
• Provide all necessary and relevant endorsements
• Attend site, progress, variation, QAQC and coordination meetings and to keep proper minutes of these meetings
• Communicate & coordinate effectively and efficiently between multiple parties: SO representative(s), main contractor(s), other contractor(s), consultant(s) & relevant agencies
• Inspect and assist with handing/taking over of completed works by other contracts
• Ensure that proper and updated records of all works are kept
• Review and supervise safety, environmental and health matters
• Working with the safety team, ensure that safety on site maintains at a maximum level
• Any other adhoc duties

Criteria

• Diploma in C&S discipline from a Polytechnic or Equivalent
• Have a valid 2025/26 RTO Certification accredited by IES
• 5 years of relevant experience as RTO, of which at least 3 years shall be in supervision of:

1. Deep excavation, drainage, pipe jacking, ground improvement, supervising & installation of monitoring instruments and collating of monitoring data and/or,
2. Viaduct, road/expressway works
3. Road & Pavement Experience

• Shift work, including night shift

Job Summary

• We are seeking a skilled Application Support Analyst to support and enhance trade analytics systems within the financial markets domain. The role focuses on maintaining legacy applications, supporting cloud operations, and working closely with front-office users to troubleshoot and maintain financial trading systems.

Mandatory Skill-set

• Must have 3 years of experience in a production or application support in Banking environment;
• Must have strong working knowledge of Data Analytics, including troubleshooting and dashboard customization;
• Must have experience supporting or developing applications for financial trading systems;
• Experience with eFX trading platforms or an understanding of FX domain processes;
• Proven ability to remediate functional/non-functional issues in legacy platforms;
• Experience with system monitoring, patching, and cloud management.

Desired Skill-set

• Knowledge of IT Risk & Security controls and remediation planning;
• Exposure to Mosaic or other trade analytics tools, with strong analytical thinking and the ability to quickly grasp new technical concepts.
• Exposure in KDB+ (good to have but not mandatory) 

Responsibilities

• Troubleshoot and customize  eFX trading platforms/systems based on front-office user requirements;
• Resolve application and data-level issues within legacy financial systems;
• Implement functional enhancements and change requests in coordination with business users;
• Follow secure coding guidelines and ensure compliance with IT risk controls;
• Manage proactive remediation, patching, and cloud monitoring of supported platforms;
• Engage with users and stakeholders to deliver effective and timely solutions;
• Actively contribute to sprint planning, retrospectives, and process improvement initiatives.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Job Description & Requirements

• Perform all roles and responsibilities required of site supervisors, resident technical officers under BCA
• Supervise timely execution of the works and maintain quality control and ensure that works are carried out in accordance with the contract specifications, drawings, allocated timeframe, all other contract documents and site instructions, and statutory requirements and specifications
• Ensure that structural elements or critical works are being carried out in accordance with approved plans
• Supervise all necessary and relevant installations, including of instruments — then analyse & report on instrumentation results
• Prepare defect lists, monitor progress of rectification works and ensure all defects are satisfactorily rectified
• Check on quality of works, materials and samples delivered to site, take measures to rectify any non-compliance and report to OIC on any materials not conforming to specifications
• Provide all necessary and relevant endorsements
• Attend site, progress, variation, QAQC and coordination meetings and to keep proper minutes of these meetings
• Communicate & coordinate effectively and efficiently between multiple parties: SO representative(s), main contractor(s), other contractor(s), consultant(s) & relevant agencies
• Inspect and assist with handing/taking over of completed works by other contracts
• Ensure that proper and updated records of all works are kept
• Review and supervise safety, environmental and health matters
• Working with the safety team, ensure that safety on site maintains at a maximum level
• Any other adhoc duties

Criteria

• Diploma in C&S discipline from a Polytechnic or Equivalent
• Have a valid 2025/26 RTO Certification accredited by IES
• 5 years of relevant experience as RTO, of which at least 3 years shall be in supervision of:

1. Deep excavation, drainage, pipe jacking, ground improvement, supervising & installation of monitoring instruments and collating of monitoring data and/or,
2. Viaduct, road/expressway works
3. Road & Pavement Experience

• Shift work, including night shift

[Job ID: 1628618]

Responsibilities

• Provide programming, helpdesk and technical support for WINGS and related subsystems.
• Investigate, troubleshoot and resolve ERP system issues across regional subsidiaries.
• Monitor helpdesk tickets and deliver timely, effective solutions to reported issues.
• Guide and coach subsidiary IT personnel on issue resolution and system best practices.
• Ensure system stability through regular checks, backups and recovery procedures for WINGS.
• Improve system operations by analysing user feedback and recommending enhancements.
• Plan and conduct technical training sessions for subsidiary IT teams.
• Support AS/400 server migration, operating system upgrades and PTF upgrades.
• Perform annual AS/400 backup, restoration and user profile reviews.
• Deliver 2nd and 3rd level disaster recovery support.
• Provide 2nd level support for Compleo and customise templates based on business needs.
• Support roll-outs and post-go-live activities for G4, New Rack System, Group EDI and Machine Parts Management Systems.
• Carry out additional duties as assigned by the supervisor.

Requirements

• Minimum 3 years of relevant working experience in ERP or system support roles.
• Hands-on experience with AS/400 (iSeries) environments.
• Proficiency in RPG, RPGLE, CL programming and QRY/400.
• Experience with ERP systems in manufacturing or distribution environments is an added advantage.
• Strong organisational skills with the ability to prioritise multiple tasks effectively.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Demonstrated willingness to learn and adapt to new systems and technologies.

To Apply, please kindly email your updated resume to

cv_gary@goodjobcreations.com.sg

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Gary Ho Cheng Xuan

EA Personnel Reg. No.: R1549767

EA License No.: 07C5771

Our client, a leading global technology company, is seeking a Privacy Support Specialist to serve as the primary point of contact for user privacy inquiries pertaining to South Korea's Personal Information Protection Act (PIPA).

This is a 12-months contract role.

Responsibilities

• Receive and respond to inbound telephone calls and inquiries from users in South Korea regarding privacy-related matters.
• Provide professional and courteous support in Korean while accurately capturing inquiry details, including contact information, nature of complaints, and relevant account identifiers.
• Assess, categorize, and triage incoming inquiries based on established guidelines, including privacy requests, account-related concerns, and data subject rights requests.
• Complete standardized intake documentation and submit inquiries through internal systems for further review and processing.
• Ensure valid privacy-related inquiries are escalated to the appropriate teams within agreed service level agreements (SLAs).
• Maintain accurate records of all user interactions in accordance with data handling, privacy, and record-keeping requirements.
• Adhere to established Standard Operating Procedures (SOPs) for managing user complaints, privacy requests, and data protection inquiries.
• Support compliance activities, including participation in mandatory privacy and regulatory training programs, audits, inspections, and regulatory reviews as required.
• Assist with incident notification processes and reporting obligations related to personal information breaches or data protection matters.
• Prepare and provide regular reports on inquiry volumes, trends, service performance, and escalation patterns.
• Collaborate with internal stakeholders to ensure timely resolution of inquiries and continuous improvement of privacy support processes.

Requirements

• Proficiency in English and business-level Korean is required to effectively liaise with stakeholders in Korea to support cross-border collaboration as part of the role’s responsibilities.
• 1–3 years of experience in customer support, privacy operations, compliance, regulatory support, or related administrative functions.
• Ability to work during Korean business hours (KST).
• Excellent attention to detail and commitment to data accuracy.
• Ability to manage sensitive and confidential information with discretion.
• Experience in privacy, data protection, compliance, or regulatory support roles.
• Understanding of the Personal Information Protection Act (PIPA) or other privacy and data protection regulations.

[Job ID: 1600984]

Responsibilities

• Handle customer enquiries and technical issues via phone, email, chat, or ticketing system with timely and professional support
• Troubleshoot and resolve issues across software, hardware, network, and application layers using structured root cause analysis
• Maintain and update technical documentation, troubleshooting guides, and FAQs to support knowledge sharing and efficiency
• Collaborate with development, QA, and product teams to escalate and resolve complex technical issues
• Assist in testing new features, enhancements, and fixes; provide feedback to improve product quality
• Support customer onboarding, including product setup, configuration guidance, and best practices
• Stay updated on product knowledge, tools, and industry trends through continuous learning
• Ensure all support cases meet defined SLA response and resolution timelines
• Perform any ad-hoc duties as assigned

Requirements

• Strong understanding of IT systems, networks, and applications
• Knowledge of TCP/IP, OSI model, DNS, routing, switching, and common network protocols
• Good verbal and written communication skills with ability to explain technical concepts clearly
• Strong analytical and troubleshooting skills with root cause analysis capability
• Customer-focused mindset with patience and professionalism
• Ability to work effectively in cross-functional teams and escalate issues appropriately
• Strong documentation skills for creating clear technical guides and knowledge base articles
• Fast learner with ability to adapt to new technologies and tools
• Commitment to meeting SLA targets for response and resolution times

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Ong Kang Quan Ryan
EA Personnel Registration Number: R23116952
EA License No.: 07C5771

Job Summary

We are seeking a Technical Project Manager with strong experience in agile delivery and backend engineering environments to lead the development and operational rollout of core digital platforms for the customer.

You will work cross-functionally with Domain Owners (DOs), Engineering Managers (EMs), DevOps teams, QA, Solution Designers (SDs), and Release Program Managers (RPMs) to drive predictable, high-quality delivery of back-end services that support consumer and enterprise customer journeys. Your ability to manage modern cloud-native development cycles — across CI/CD pipelines, containerized microservices, and API ecosystems — will be critical to enabling secure, scalable, and resilient platforms.

Key Responsibilities

Delivery & Agile Management

• Drive agile ceremonies (sprint planning, stand-ups, retrospectives) and maintain team rhythm and cadence.

• Manage backlog hygiene, ensuring stories are well-defined, estimated, and prioritized.

• Plan and execute phased delivery strategies, ensuring release readiness through Blue/Green deployments, canary releases, and feature flagging.

• Track delivery health through velocity, throughput, and scope stability metrics.

• Identify and resolve blockers, risks, and cross-domain dependencies early.

• Maintain clear delivery dashboards and status reporting to senior stakeholders.

Technical Coordination & Planning

• Partner with Domain Owners and Tech Leads to align on architecture, delivery scope, and capacity planning.

• Coordinate with DevOps and QA/QE teams to ensure readiness for integration, testing, and release.

• Support implementation of continuous delivery and observability practices across teams.

• Define, Monitor and report on key delivery KPIs, including deployment frequency, Mean

Time To Recovery, defect Leakage rate, change failure rate ensuring all releases meet

defined Service Level Objectives and performance baselines.

• Participate in sprint demos and ensure acceptance criteria are met for each increment.

Stakeholder & Cross-Domain Collaboration

• Work with Journey Solution Designers (SDs) and Release Program Managers (RPMs) to align sprint deliverables to journey-level milestones.

• Collaborate with Journey Owners (JOs) and business stakeholders to clarify priorities and expected outcomes.

• Communicate risks, decisions, and delivery trade-offs clearly across key stakeholders.

Continuous Improvement & Governance

• Drive adoption of agile and DevOps best practices across DXP teams.

• Analyze delivery metrics to identify improvement opportunities in velocity, predictability, and quality.

• Support incident RCA reviews and ensure learnings are converted into actionable backlog improvements.

• Contribute to standardized delivery governance, templates, and documentation across domains.

Requirements & Qualifications

Education & Certifications

• Bachelor’s degree in computer science, Information Systems, or related field.

• Agile, PMP, or DevOps certifications (e.g., CSM, SAFe, PMI-ACP) preferred.

Experience

• 8+ years of experience in software delivery or digital product management, with at least 3 years in a technical project management, delivery lead or scrum master capacity.

• Demonstrated experience with CI/CD pipelines, cloud-native architecture (e.g., Kubernetes, EKS), and backend service delivery

• Strong understanding of API management, event-driven architecture, observability tooling and modern deployment strategies (Blue/Green, Canary, Feature Flags).

• Strong familiarity with tools such as Jira, Confluence, GitLab, Jenkins, Monday.com, Splunk.

• Experience in telecommunications, digital platform delivery, or large-scale integration programs is an advantage.

Skills

• Deep understanding of agile, DevOps, and continuous delivery practices.

• Ability to translate technical complexity into clear, actionable plans.

• Technical fluency with backend engineering patterns and delivery pipelines

• Exceptional communication, facilitation, and stakeholder management skills.

• Analytical and detail-oriented mindset with a bias for execution.

• Highly organized, proactive, and resilient in a dynamic, fast-paced environment.

• Passion for continuous improvement and operational excellence.

Role: Project Manager

Location: Singapore

Role Summary:

We are seeking an experienced Project Manager with strong expertise in end-to-end delivery of complex, cross-functional projects. The ideal candidate will possess a minimum of 5 years of relevant industry experience, demonstrate a proven ability to manage multiple concurrent projects in a hybrid work environment, and be well-versed in modern project management tools and methodologies.

Key Responsibilities:

• Serve as the single point of accountability for the delivery of large-scale, highly visible, and critical business and technical projects.

• Manage the full project lifecycle from initiation and planning through execution, implementation, stabilization, and closure.

• Work collaboratively with internal business/product stakeholders, engineering teams, IT, vendors, and external partners to ensure successful outcomes.

• Develop detailed project plans, schedules, estimates, resource allocations, and risk management strategies.

• Track and manage scope, timelines, budget, deliverables, and risks across multiple parallel initiatives.

• Lead project kick-offs, define roles and responsibilities, and coordinate effective execution across project team members.

• Provide timely status reporting, escalate unresolved issues, and manage communications across all levels of the organization.

• Ensure compliance with established project governance, SOPs, and delivery methodologies.

• Perform post-implementation reviews, identify lessons learned, and drive continuous improvement.

Required Skills & Qualifications:

• Minimum of 5 years of project management experience, ideally in the telecom or related IT sector.

• Strong background in managing hybrid delivery models (Agile/Waterfall/Iterative).

• Proven ability to handle multiple complex projects concurrently.

• Hands-on experience with project management tools such as JIRA, Confluence, MS Project, Monday.com, or equivalent.

• Exceptional leadership, communication, and stakeholder management skills.

• Ability to work under pressure, manage escalations, and ensure timely issue resolution.

• Familiarity with software development lifecycle (SDLC), UAT, production deployment, and support transitions.

Desirable:

• PMP, PRINCE2, or equivalent certification.

• Experience working in regulated environments with cross-functional and geographically dispersed teams.

• Understanding of telecom operations, billing systems, API integrations, and transformation initiatives

• Understanding of ERP applications & Processes related to Finance and SCM

Job Responsibilities

1. Set up and follow up with project and HQ all staffs hardware, software issue.

2. Set up and daily Maintain project and HQ Server and data security.

3. Set up and maintain project CCTV system.

4. Apply the internet and set up project internet system

5. Purchasing related software or other materials

6. Set up bio matrix system

7. Due with supplier of others software issues

8. Ensure on call support for critical IT services work with relevant resolver group.

9. Manage IT opportunities, risks and challenges pertaining to IT user help desk operations.

10. Others IT related meter request by management.

CDAC centres are strategically located island-wide to better serve students, workers

and families. We aim to provide its services and programmes to the community near

to their homes.

Reporting to the team supervisor, the job scope is as follows:

• Open and closing of centre

• Performing counter duties and answering of enquiries

• Assisting clients with registration of programmes and application for assistance schemes

• Performing administrative and clerical duties such as collection of programme fees, data entry, centre maintenance and general housekeeping

• Promoting CDAC programmes and recruiting participants

• Preparing rooms and materials for centre activities

• Following up with attendance for centre activities and calling of absentees

• Preparing incident reports where applicable

• Handling walk-in donations

• Covering duties when necessary

• Any other ad hoc duties

Location: CDAC@ Bedok

Blk 138 Bedok North Street 2, #01-185 S460138

This position is for a 28-hour work week, including weekends.

Working Hours

January to October:

• Monday (Alternate shifts):
  12:15 PM – 5:00 PM or 4:45 PM – 9:30 PM
• Wednesday:
  12:15 PM – 9:30 PM
• Friday:
  12:15 PM – 9:30 PM
• Saturday or Sunday (Alternate):
  9:45 AM – 5:00 PM

November to December:

• Monday (Alternate shifts):
  9:45 AM – 2:30 PM or 2:15 PM – 7:00 PM
• Wednesday:
  9:45 AM – 7:00 PM
• Friday:
  9:45 AM – 7:00 PM
• Saturday or Sunday (Alternate):
  9:45 AM – 5:00 PM

Candidate Requirements

Technical Skills:

1. Proficient in serving English and Mandarin-speaking clients.

2. Competent in Microsoft Office and email applications.

Core Competencies:

1. Service-oriented mindset.

2. Strong team player.

3. Passion for working in the social service sector.

Preferred Attributes:

1. Pleasant personality.

2. Prior experience in customer service.

3. Ability to multi-task effectively.

We are looking for 4 motivated locals to join us as a Junior L2 Production Support Analyst on a 1 year contract, assisting in the smooth operation and maintenance of our client's banking applications.

This role will collaborate closely with development teams to perform system health checks, support application recovery, and handle production-related tasks.

If you are a Singaporean with strong hands-on experience in both SQL and Linux, and willing to work shift hour (including nights, weekends, and public holidays), please note that shift patterns may change to 12 hour shifts, we encourage you to apply for this opportunity.

Location: Changi Business Park

Salary inclusive of allowance: $3800 – $4500 (Depend on experience and Company do not provide bonus)

Shift Schedule (Need to support including night shift, weekends and public holidays):

• Morning shift: 6am to 3pm
• General shift: 9am to 6pm
• Afternoon shift: 2pm to 11pm
• Night shift: 10pm to 7am
• NOTE: Shift timing is subjected to change to 12 hour shifts

Transport is claimable - before 7am (for morning shift 6am to 3pm), after 11pm (afternoon shift 2pm to 11pm)

Requirements:

• Singaporean
• Degree in IT / Computer Science
• Must be strong in Linux and SQL, and must have working experiences using Linux/SQL commands (There will be test and hackerank assessment)
• Hands-on experience supporting applications on Linux platforms
• 1 - 2 experiences in Application/Production Support
• Willing and able to work rotating shifts, including nights, weekends, and public holidays, with shift schedules subject to change to 12-hour shifts.
• Candidates with Application Support and Banking experience are preferred.
• Need to have eagerness to learn and perform with commitment
• Able to commit for a 1 year contract
• Need to serve 2 months notice if hired for this role
• Must clear client security & pre-employment checks before onboarding

Responsibilities:

• Experience in Unix commands , SQL queries
• Recent experience in working with Java J2EE applications
• Experience in application support role for min 1 years for support or Developers willing to learn with good knowledge of Java, Unix, SQL
• Experience in programming languages such as JAVA/J2EE.
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus
• Exposure to banking industry is a plus
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills
• Ownership oriented and ability to meet SLAs with no compromise on the quality of the work

Please study the link from client before applying:

Unix: https://www.oracle.com/virtualization/technologies/vm/downloads/virtualbox-downloads.html (free download for practising Unix)

Unix: https://upload.wikimedia.org/wikipedia/commons/7/79/Unix_command_cheatsheet.pdf

https://learnsql.com/blog/sql-basics-cheat-sheet/

SQL: Google 100 SQL interview questions for application support in banking.

ES Recruitment Pte Ltd (09C4235)

Hong Chiew Guat (R1219860)

Experienced Audit Administrative Support Staff

Singapore | Full-time

We are looking for an experienced and organised Audit Administrative Support Staff to provide administrativeand coordination support to our audit department.

Key Responsibilities

• Provide day-to-day administrative support to the audit team.
• Prepare, format, scan, print, and organise audit documents and reports.
• Maintain proper filing of audit engagement files and supporting documents.
• Follow up with clients on outstanding documents and information.
• Coordinate schedules, meetings, and deadlines for the audit team.
• Assist with engagement letters, confirmations, billing support, and internal records.
• Handle general correspondence, emails, and phone enquiries.
• Ensure proper document control and compliance with internal procedures.

Requirements

• Minimum 2 to 3 years of relevant administrative experience.
• Experience in an audit firm, accounting firm, or professional services environment preferred.
• Proficient in Microsoft Word, Excel, Outlook, and PDF tools.
• Strong organisational skills and attention to detail.
• Able to multitask and work within deadlines.
• Good communication and interpersonal skills.
• Responsible, proactive, and able to work independently.
• Able to handle confidential information with discretion.

To Apply

Please submit your resume statingyour current salary, expected salary, notice period to hr@jcpartners.com.sg

Job Description

● Provide 1st and 2nd level IT support including desktop related technical assistance via telephone, ticket system, emails and instant chat messaging tool, etc.

● Support event, video conference with understanding knowhow and break fix

● Support and troubleshoot desktop Technology and application like Microsoft Office

● General concept for reporting, dashboard

● With proactive communication with senior executive with quick resolution and follow up plan

● Fast learner on new technology with data driven

● Ensuring proper documentation, notification, tracking, and follow up of all incidents

● Team Management with cross country is preferred

● passionate, high performer, fast learner, willing to take ownership

● work overtime required occasionally for emergency, project and VP support

Job requirements:

● 5+ years of work experience in large enterprise companies

● University degree in computer science or equivalent experience in IT

● Strong knowledge in User & VIP Support and ITIL methodology

● Proven ability of project management

Strong Communication with different department and stakeholders