Total 3,952 support analyst job vacancies in Malaysia

• Ensure stable, reliable day‑to‑day application performance
• Apply strong troubleshooting skills to resolve issues quickly

About Our Client

The employer is a well-established organisation within the insurance industry, known for its commitment to innovation and operational excellence. The company operates on a significant scale and values technology as a core driver of its success.

Job Description

• Provide day-to-day support for business-critical applications to ensure minimal downtime and disruptions.
• Monitor application performance and resolve incidents in a timely and efficient manner.
• Collaborate with cross-functional teams to troubleshoot and resolve technical issues.
• Ensure compliance with company standards and best practices in application management.
• Assist with system upgrades, patches, and maintenance tasks as required.
• Document resolutions and update knowledge bases to improve future support processes.
• Communicate effectively with stakeholders to provide updates on issues and resolutions.
• Proactively identify areas for process improvement and recommend solutions.

The Successful Applicant

A successful BAU Application Support professional should have:

• Experience in application support within a technology-focused environment.
• Strong problem-solving skills and a proactive approach to issue resolution.
• Knowledge of application monitoring tools and methodologies.
• Ability to work effectively under pressure and manage multiple tasks simultaneously.
• Excellent communication skills to liaise with technical and non-technical stakeholders.
• A commitment to maintaining high standards of quality and compliance.

What's on Offer

• Opportunity to work within a prominent company in the insurance industry.
• Engaging role in a technology-driven department.
• Chance to contribute to crucial application support and operations.

This is an excellent opportunity for an experienced BAU Application Support professional to make an impact. If you are ready to take on this challenge, we encourage you to apply today

Contact

Meenal Sharma (Lic No: R21103442/ EA no: 18C9065)

Quote job ref

JN-062026-7039870

Phone number

+65 6643 9741

Michael Page International Pte Ltd | Registration No. 199804751N   

Details :

• Monday - Friday (8.30am-6pm)

• Location: Ubi

• Performance Bonus & Career Progression

Job Scope :

• Provide technical support and troubleshooting assistance to customers via phone, email, WhatsApp, and onsite visits.

• Perform equipment installation, commissioning, maintenance, servicing, and repairs.

• Coordinate with vendors and internal teams to resolve technical issues promptly.

• Conduct product demonstrations, user training, and technical briefings for customers.

• Support in-house repair activities and provide technical guidance when required.

• Maintain accurate service reports and ensure timely follow-up on customer enquiries and support cases.

For interested candidates, please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified
We wish you all the best in your career search.

Zen Career Pte Ltd | EA License No: 24C2559
Charlotte Lim (Limanqi) | EA Personnel No: R23113764

•  Position: Sales Coordinator (Sales Admin / Operations Support)

•  Location: Joo Chiat Road (Nearest MRT: Paya Lebar / Eunos)

•  Working hours: 5 days’ work week: Monday-Friday, 9am-6pm

•  Salary (commensurate with experience): Up to $3,500 + Medical claim is capped at $200 per year + 14 days Annual Leave

•  Duration: 1 year contract Can be converted to Permanent Position

•  Industry: Information Technology Company

Main Responsibilities:

• Handle accounts administration including invoices, payments, and claims.

• Support HR administration, onboarding, training, and recruitment activities.

• Coordinate work pass updates, insurance renewals, and compliance matters.

• Liaise with vendors on IT support, office maintenance, and supplies.

• Assist with audits, government grants, and general administrative duties.

Requirements:

• Diploma in Business, HR, Accounting, or related field.

• Minimum 2 years of HR, admin, accounts, or corporate support experience.

• Proficient in Microsoft Office applications.

• Good communication, interpersonal, and organisational skills.

• Able to multitask and work independently.

• Bilingual in English and Mandarin to liaise with Mandarin-speaking clients who communicate only in Mandarin.

Send your resume via Email to Jane@searchpersonnel.com.sg

Like us on Facebook or Instagram (For Career tips and Job vacancies): www.facebook.com/search.personnel / https://www.instagram.com/search.personnel

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Deputy Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

• Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment, systems, and software
• Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.
• Serves as company liaison with customer on administrative and technical matters for assigned cases.
• Interprets customers’ needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers.
• This job may include any aspect of field support, and is not limited to system hardware and software, networking/wireless networking.
• This job provides customer support. If employee is primarily responsible for supporting applications/systems engineering.
• Manage post implementation support issues (fault call tickets)
• Participate in regular operations review meetings, including operational issues, tickets review etc.
• Conduct internal training as part of knowledge sharing.
• Provide Level 1/2 operations support for Voice and network infrastructure.
• Perform changes to the network in-line with the organization’s Change Management processes.
• Ensure compliance to policies, processes, and standards, both internal and clients’ organization

Education & Certification

• Degree or Diploma in Computer Engineer, Computer Science, Information Technology, or related field Contact Center related certification

Requirement:

• Lead the Conversation with client, to understand the issue(s) face by the client and resolve the issue(s).
• Taking ownership and accountability of the issue list.
• Work / troubleshoot with vendors, principals, and colleagues on resolving the issue.
• Good troubleshooting and logical skill.
• Good documentation skills.
• Experience in raising and closure of ITSM.
• ITIL knowledge and experience is preferred.
• Understand Phones systems and Contact Center terminology is required.
• Team player, but also able to work independently when required.
• Interested to learn and pickup new skills.
• In-depth knowledge of Cisco Voice and Cisco Telepresence technologies and H323, SIP, MGCP, Q931 signalling protocols.
• Strong Knowledge of voice recording (NICE/ Verint), Contact Center, network routing &switching technologies, and protocols.
• Willing to work in extended hours and on duty.
• Analytical and possess good troubleshooting skills.
• Willing to work hard and eager to learn about new technologies.
• Polite and able to communicate well to the clients, client oriented.
• Hands on experience in the following products will be highly advantageous: CCNA, CCNP and CCIE (Voice)

Working days: Mon to Fri 8.30am-5.30pm, Alternate Sat 8.30am-12.30pm

Salary: Basic $2500 to $2800

Address: Joo Koon

Requirements

Relevant experience

Job scope

Answering of phone calls

Preparing Sales Quotations and Issuing of Sales Orders

Follow up of sales orders until delivery is fulfilled

Eager to learn company’s range of products

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Summary

Review and verify past records for accuracy, identify and flag discrepancies, and assist in resolving documentation gaps. Provide basic administrative support by organizing and checking records.

Responsibilities

• Check and verify past records to ensure accuracy and completeness
• Identify and flag any discrepancies for follow-up
• Assist in resolving gaps in documentation
• Support basic administrative tasks, including organizing and reviewing records

Requirement

• Min Diploma in Business, Engineering, Science
• Proficient in Microsoft Office

Other Information

• Location: Labrador Tower
• Working Schedule: Mon - Thu (8.30am - 6pm) Fri (8.30am - 5.30pm)
• Salary: Up to $12 - $13/hr

Yana Norzamry | Personnel Registration No: R26160959 | EA Licence No.91C2918

Job Title: Business Support Administrator

Company Overview: Distinct Professional Group (DPG) is a company of driven, dedicated individuals that provides financial assistance to clients. We're on the lookout for a proactive and detail-oriented Business Support Administrator to assist in day-to-day operations, coordination, and client support functions. This role is ideal for someone who enjoys working in a fast-paced environment and being the backbone of a smooth-running business.

If you would like to learn more about the company, do check out our website: https://distinctpro.com.sg.

Location: Vibrant office located at a prime mall, Singpost Center! Nearby is Paya Lebar Square and Paya Lebar Mall, offering plenty of great dining and entertainment options.

Job Description:

Schedule: Monday to Friday, 9:00 AM - 5:30 PM (In-person presence at the office is largely required although some days of remote work is possible with prior discussion and mutual trust!)

Pay: 3k - 4k is the range for the pay, but is negotiable depending on ones' qualifications and/or skills.

Role & Responsibilities:

As a Business Support Administrator, you will play a vital role in supporting various business functions and ensuring operational efficiency.

Your key responsibilities will include:

• Providing administrative and operational support to managers and team members
• Assisting with documentation, data entry, and report preparation
• Coordinating internal processes and ensuring timely follow-up on tasks and deadlines
• Helping maintain and organize internal records and project documentation
• Supporting client servicing efforts through follow-up communication, scheduling, and query handling
• Assisting with coordination of meetings, internal events, or training sessions
• Collaborating with cross-functional teams to improve workflows and efficiency
• Handling basic research or reporting tasks related to business needs

What we are looking for in a candidate:

• Qualifications: University students, fresh graduates, A-level holders preferred (any discipline welcome – HR, Business, Admin, or related fields a bonus!)
• Commitment: Able to commit to the role for at least 1 year, with growth opportunities available

If you are driven, eager to learn, and ready to grow in a supportive and dynamic environment, we’d love to meet you!

Why Work at DPG:

• Prime Location: Our office is located in a vibrant mall, surrounded by restaurants, entertainment, and shopping.
• Flexible Hours: We offer flexible working hours with an option to work from home on some days, providing flexibility to fit your needs.
• Corporate Experience: Opportunity to gain valuable exposure in the corporate world, to help you achieve your future career aspirations.
• Friendly Work Environment: A supportive, friendly, and open work culture which strives to make everyone feel at ease and supported.
• Vibrant Office
• Fun Company Culture: Our company is driven and yet values having fun, if you were to join, look forward to enjoyable team-building activities such as archery, Hydrodash at Sentosa, and more.
• Office Perks: Enjoy free beverages and drinks in the office to stay refreshed throughout the day, from our pantry!

Next Steps:

If you're a proactive and organized individual looking to grow, we’d love to hear from you!

If your resume is suitable, we will reach out to you for a first interview.

Job Type: Full-time

Pay: $3,000.00 - $4,000.00 per month

Benefits:

• Flexible schedule
• Professional development

Work Location: In person

Are you passionate about system support, Jira environments, and delivering reliable IT operations? Join our team as a System Engineer and play a key role in maintaining and enhancing critical systems.

Job Responsibilities:

• Provide system analysis, design, and support for enterprise IT applications
• Manage and maintain Atlassian Jira Software Data Centre environments
• Troubleshoot incidents and ensure smooth day-to-day operations
• Support system enhancements and continuous improvements
• Work closely with stakeholders to gather requirements and deliver solutions
• Plan, coordinate, and execute technical tasks effectively
• Support testing, deployment, and documentation activities

Job Requirements

• Degree in Computer Science, Engineering, or related field (or equivalent experience/certifications)
• At least 2 years’ experience in: (1) System analysis and design (2) Projects within DSTA, MINDEF, or SAF environments
• Proven experience in supporting or delivering Jira Data Centre solutions
• Strong skills in system analysis and design
• Hands-on experience with Jira Software Data Centre
• Independent, proactive, and detail-oriented mindset
• Strong communication, coordination, and stakeholder management skills
• A responsible team player with a commitment to quality delivery

We are looking for a meticulous and dependable Sales Support & Operations Executive to support our sales, operations and order fulfilment processes. The role requires close coordination with both internal teams and customers to ensure accurate documentation, timely order processing, and smooth delivery execution.

Key Responsibilities

• Prepare and issue accurate sales quotations in accordance with customer requirements and sales team inputs
• Process customer Purchase Orders (POs) and convert approved quotations into Sales Orders promptly
• Liaise with the procurement team to coordinate purchasing activities and ensure timely fulfilment of orders
• Monitor and track sales order status, ensuring deliveries are completed within agreed timelines
• Coordinate with customers to arrange delivery or collection of goods, including scheduling and follow-ups
• Communicate effectively with clients to address order-related queries and updates
• Maintain organized and proper documentation and records of all sales transactions
• Provide general administrative and operational support to the sales team, and supporting management when required

Requirements

• Nitec/ Higher Nitec/ Diploma in Business Administration, Sales, Logistics, or a related discipline
• 1–3 years of experience in sales support, order processing, or a similar administrative role
• Proficiency in Microsoft Office (especially Excel and Outlook); familiarity with ERP systems is an advantage
• Ability to read, type, converse in Chinese to liaise with Chinese stakeholders, clients and suppliers
• Strong attention to detail and organisational skills
• Good communication and interpersonal abilities
• Ability to multitask and work efficiently in a fast-paced environment

Preferred Attributes

• Previous working experience or basic understanding of how the oil and gas, renewables or ROV related companies work will be a huge advantage but not mandatory.
• Basic understanding of procurement and supply chain processes
• Customer-oriented with a proactive approach to problem-solving
• Ability to manage priorities and meet deadlines consistently

Work Location: Temporarily remote with office to be located at AMK Northstar

Only successful candidates will be notified.

Job Description:

• Provide technical assistance to customers via on-site visits, phone calls, WhatsApp, and email communications.
• Perform installation, commissioning, maintenance, fault diagnosis, and repairs at customer locations.
• Collaborate with vendors to escalate and resolve complex technical issues.
• Deliver training sessions and product demonstrations to end users or clients.
• Handle internal product servicing and support training initiatives.

Requirements:

• Diploma in Electrical/Electronic Engineering, Information Technology, or a related field.
• At least 2 years of relevant work experience.
• Strong communication and presentation skills, both written and verbal.
• Service-minded with a proactive and positive approach toward customer engagement.

To submit your application, please apply online apply@rn-care.com or call +(65) 6223 0323 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

About Us:

From business process re-engineering to global business expansion for Japanese corporations, ABeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and 3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.

Responsibilities:

• Plan and lead Ops team as PMO for implementing FLEXCUBE CASA module for Korea Branch.
• Creating plan and support BA to define the business requirements and ensure the system coverage. Progress and issue management also included.
• Support the Project Manager and client’s PMO team in planning, tracking, and coordinating project activities to ensure smooth project execution.
• Develop and maintain project plans, schedules, progress reports, dashboards, and other project management documentation.
• Monitor project timelines, deliverables, and dependencies, ensuring any delays or risks are promptly identified and escalated.
• Assist in preparing and consolidating weekly or monthly project status reports for both internal and client stakeholders.
• Ensure adherence to the client’s project management framework, compliance standards, and documentation templates.
• Coordinate with various workstream leads, vendors, and cross-functional teams to facilitate communication and issue resolution.
• Assist with change request management, risk and issue tracking, and lessons learned documentation.

Requirements:

• Bachelor's degree in any related fields.
• Minimum 3 years’ experience in top-tier or leading consulting firms with a focus on the banking industry projects.
• Excellent stakeholder engagement and collaboration skills, with the ability to work effectively with geographically dispersed teams across overseas offices.
• Good socialization skills
• Professional Mindset with Responsibility and Strong self-discipline and commitment to the project success.
• Good communication skill in both English and Korean or Japanese (Business-level proficiency as mandatory) to liaise with Korean or Japanese stakeholders and clients.
• Expertise in PMO role for package system implementation project
• Proven experience in end-to-end project management, including planning, execution, monitoring, and closure of system implementation projects, with accountability for timeline, scope, budget, and quality delivery.
• Strong risk, issue, and stakeholder management capabilities, with the ability to proactively identify project risks, drive mitigation plans, manage cross-functional dependencies, and report effectively to senior management and steering committees.
• Implementation experience and knowledge of Oracle Flexcube is a plus.
   

Why Join Us

At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, ABeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. ABeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

We regret only shortlisted candidates will be notified.

Job Description:

Join a government agency to provide administrative and operational support to the IT Infrastructure team. This role is suitable for candidates with administrative, coordination, records management, or operations support experience.

Responsibilities:

• Provide administrative and coordination support to Project Managers and IT officers for infrastructure-related operations

• Assist with document preparation, filing, digitization and records management

• Liaise with service providers on routine operational matters

• Track and maintain records for backup media handling and returns

• Support stock take exercises and inventory management of hardware and peripherals

• Maintain records of departmental assets, including keys, cabinets and storage media

• Digitize hardcopy documents for storage in digital repositories

• Support routine audit checks and verification exercises

• Assist with disposal and record updates for expired hardware and peripherals

• Perform other administrative and operational duties as assigned

Requirements:

• Minimum Diploma qualification

• Administrative, operations support, records management or coordination experience preferred

• Proficient in Microsoft Office applications

• Meticulous and organized with strong attention to detail

• Able to handle documentation and inventory tracking duties

[Job ID: 1600984]

Responsibilities

• Handle customer enquiries and technical issues via phone, email, chat, or ticketing system with timely and professional support
• Troubleshoot and resolve issues across software, hardware, network, and application layers using structured root cause analysis
• Maintain and update technical documentation, troubleshooting guides, and FAQs to support knowledge sharing and efficiency
• Collaborate with development, QA, and product teams to escalate and resolve complex technical issues
• Assist in testing new features, enhancements, and fixes; provide feedback to improve product quality
• Support customer onboarding, including product setup, configuration guidance, and best practices
• Stay updated on product knowledge, tools, and industry trends through continuous learning
• Ensure all support cases meet defined SLA response and resolution timelines
• Perform any ad-hoc duties as assigned

Requirements

• Strong understanding of IT systems, networks, and applications
• Knowledge of TCP/IP, OSI model, DNS, routing, switching, and common network protocols
• Good verbal and written communication skills with ability to explain technical concepts clearly
• Strong analytical and troubleshooting skills with root cause analysis capability
• Customer-focused mindset with patience and professionalism
• Ability to work effectively in cross-functional teams and escalate issues appropriately
• Strong documentation skills for creating clear technical guides and knowledge base articles
• Fast learner with ability to adapt to new technologies and tools
• Commitment to meeting SLA targets for response and resolution times

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Ong Kang Quan Ryan
EA Personnel Registration Number: R23116952
EA License No.: 07C5771

Responsibilities:

• Support and manage daily sales operation
• Handle quotation, and knowledgeable in purchase orders, delivery orders, sales orders & invoices
• Respond to high volume of inquiries through calls & emails to provide solutions to customer issues
• Connect with existing key customer contacts if needed
• Collaborate with internal teams like Finance, Procurement, Logistics, and Marketing to facilitate smooth processes
• Assist in preparation & submission of relevant reports and documents for tenders
• Attend regular online/offline product training sessions arranged by vendors to keep to date to latest technology

Requirements:

• Diploma in Business or a related field.
• Preferably 1-2 years of experience in a similar role.
• Experience with computer hardware, software, or maintenance contracts is a plus.
• Comfortable working in a fast-paced and dynamic environment.
• Excellent at building and maintaining strong relationships with customers and internal team
• Proficient in Microsoft Office & Excel

Basic information: 

• Monday to Friday 8.30am - 5.30pm
• Basic up to $2,800 (Depending on experience)
• Location: Kaki Bukit
• Friendly environment that supports growth

Job Scope:

• Coordinate and schedule IT Engineers for on-site, outsourced, in-house projects, and manpower backfill arrangements on a daily basis.
• Manage and monitor interns' deployment schedules.
• Liaise closely with the Sales and IT departments to ensure smooth handling of after-sales support and service matters.
• Handle incoming calls, service requests, and enquiries from corporate customers professionally.
• Respond to email correspondence promptly and efficiently.
• Maintain accurate inventory records of service-related equipment and items.
• Ensure proper documentation and record-keeping for billing and invoicing purposes.
• Update service reports and job records accurately and timely in the system.
• Provide administrative and operational support to the service team.
• Perform other ad-hoc duties as assigned by the Manager.

For interested candidates, please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified
We wish you all the best in your career search.

Zen Career Pte Ltd | 24C2559
Charlotte Lim (Limanqi) | EA Personnel No: R23113764