Total 208 support analyst job vacancies in Malaysia

Company Overview

WHALE CLOUD SINGAPORE PTE. LTD.

Job Summary

Provide pre-sales technical support and post-sales project assistance by analyzing customer requirements, developing solution plans, and coordinating version delivery to drive successful project outcomes.

Responsibilities

• Analyze customer requirements to formulate effective pre-sales technical solutions and prepare bids
• Conduct pre-sales project proof of concept (POC) and assess feasibility workload to support sales efforts
• Deliver pre-sales customer presentations and provide expert solution consultations
• Communicate repeatedly with customers to clarify needs and document detailed requirements
• Develop version output plans aligned with project progress and research and development capacity
• Track and manage the version delivery process to ensure timely completion
• Assist sales teams in completing secondary sales tasks to support business growth
• Provide daily technical support for post-sales projects to ensure customer satisfaction

Preferred competencies and qualifications

• Bachelor’s degree or higher in Telecommunications, Electronics, Computer Science, Software, Marketing, or related fields
• Two or more years of experience in market analysis, pre-sales solutions, testing, and delivery work
• Background in Telecommunications, Internet, Computer Science, Software, IT, Finance, Retail, Transportation, Security, or related industries
• Ability to independently organize and participate in client communications and business interviews to identify business issues and requirements
• Skilled in designing consulting solutions based on comprehensive understanding of client needs

Key Responsibilities:

· Develop, maintain, and support SAS ETL pipelines and workflows.

· Design and implement credit risk and behavioral scoring solutions.

· Build and validate statistical models using Logistic Regression and scorecard techniques.

· Perform data quality assessments, variable selection, and model validation.

· Support SAS AML implementations and transaction monitoring solutions.

· Create automated reports and dashboards using SAS Visual Analytics.

· Collaborate with business, risk, and technology teams.

· Manage code deployment and production support using Git, Jenkins, and Control-M.

Technical Skills:

· SAS Base, SAS Macro, SAS Viya, SAS Model Studio, SAS Intelligent Decisioning, SAS AML, SQL,

· Python, Shell Scripting, Git, Jenkins, BMC Control-M, Linux, Tableau, Power BI, SAS Visual

· Analytics, Excel VBA.

· Industry Experience

· Banking & Financial Services, Credit Risk Management, Anti-Money Laundering (AML), Data

· Analytics and Reporting.

Industry Experience

Banking & Financial Services, Credit Risk Management, Anti-Money Laundering (AML), Data Analytics and Reporting.

About the Role

We are looking for a detail-oriented and analytical Business Analyst to bridge the gap between business needs and technology solutions. The ideal candidate will work closely with stakeholders to gather requirements, analyze business processes, identify improvement opportunities, and support successful project delivery.

Key Responsibilities

• Gather, analyze, and document business requirements from stakeholders
• Translate business needs into functional specifications and user stories
• Work with cross-functional teams including Product, Engineering, Operations, and QA
• Analyze current business processes and recommend improvements
• Conduct data analysis to support business decisions and identify trends
• Facilitate meetings, workshops, and stakeholder discussions
• Support project planning, testing, implementation, and user acceptance testing (UAT)
• Prepare reports, dashboards, presentations, and process documentation
• Ensure delivered solutions align with business objectives and user expectations
• Monitor project progress and communicate updates to stakeholders

Required Qualifications

• Bachelor’s degree in Business, Information Systems, Computer Science, or related field
• 5+ years of experience as a Business Analyst or similar role
• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management abilities
• Experience gathering and documenting requirements
• Familiarity with Agile/Scrum methodologies
• Proficiency in tools such as Excel, Jira, Confluence, Visio, or similar
• Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications

• Experience working in technology or digital transformation projects
• Knowledge of SQL, Power BI, Tableau, or data visualization tools
• Certifications such as CBAP, PMI-PBA, or Agile certification are a plus
• Experience with process mapping and workflow optimization

Responsibilities:

• Work closely with diverse stakeholders such asproject sponsors, project managers, Platform Leads, business unit controllers onproject deliverables and prioritization, eliminate bottlenecks and alignprojects with corporate objectives.
• Design various dashboards for different stakeholdersfor clear, data-driven storytelling style of reporting.
• Applied suitable project management frameworks, robustmilestone tracking, rigorous documentation, and strategic change managementpractices to ensure consistent delivery outcomes.
• Support and collate project financials such asbudget, actual vs forecast, submit accruals, tracks PO, invoice payments alongsideproject status and outcomes.
• Support and prepare the presentation slides forthe monthly Project Steering Committee (PSC).
• Prepare meeting minutes and follow-up on actionitems.
• Assist PMO office in the new staff onboarding,exits and asset management, updating project org chart, email distribution list,team member mobility, office accesses, and assist in other admin tasks.

Requirements:

• Bachelor's or Master’s degree in Business, Marketing, Engineeringor relevant studies
• At least 10 years proven track record on projectmanagement methodology, milestone tracking, artefacts, documentation, andchange management practices to ensure consistent delivery outcomes for PMOoffice.
• At least 5 years of relevant experience on riskmanagement and compliance project with rapid digital transformation within the BFSIsector.
• Demonstrated experience in applying hybrid,Agile, or Waterfall frameworks customized to project complexity.
• High proficiency with business management tools suchas SAP, Tableau, Jira, MS Project, Excel, PowerPoint
• Excellent communication and interpersonalskills.
• Strong analytical and problem-solvingcapabilities.
• Ability to work independently and as part of ateam in a fast-paced environment.
• Detail-oriented with a high level of accuracy.
• Certified PMP (Project Management Professional) ishighly desirable.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/ 

Key Responsibilities :

• Data Consolidation and Simplification :

- Collect, clean, and consolidate raw data from various sources or improvise it.

- Transform complex data sets into clear, understandable formats that can be easily interpreted by the team.

• Data Analysis and Insight Generation :

- Analyze data to identify trends, patterns, and anomalies.

- Provide actionable insights and recommendations based on data analysis to support business improvement and decision-making.

• Data Presentation :

- Develop and deliver presentations that communicate complex data and findings in a simplified and visually engaging manner.

- Utilize Google Sheets, Google Slides, and Google Docs to create clear and professional reports and presentations.

Qualifications:

• Analytical Skills : Strong numerical and analytical abilities with a keen eye for detail.
• Data Interpretation : Ability to interpret complex data and present it in a user-friendly format.
• Technical Proficiency : Proficiency in Google Workspace (Google Sheets, Google Slides, Google Docs) is preferred.
• Communication : Excellent written and verbal communication skills, with the ability to present data-driven insights effectively.
• Problem-Solving : Strong problem-solving skills and the ability to think critically about data and its implications for the business.
• Team Player : Collaborative mindset with a willingness to contribute to team efforts and learn from others.

Preferred Qualifications:

• Pursuing or completed a degree in Data Science, Statistics, Mathematics, Economics, Business, or a related field.
• Previous experience or coursework in data analysis or data visualization is a plus.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

• Gain practical experience and exposure to real-world data analysis challenges.
• Opportunity to work with a dynamic and innovative team.
• Networking opportunities and potential for future employment.

Work-Life at #TeamTeleport

Unlimited training -You will have access to a wide range of learning resources including Notion!

Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!

Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!

Responsibilities

• Gather, document, and validate business and functional requirements from stakeholders across development and maintenance projects
• Translate business needs into clear requirements documentation for use by technical and project teams
• Support and coordinate agile project workflows, including sprint planning, backlog grooming, and requirement prioritisation
• Conduct user acceptance testing (UAT) to ensure delivered solutions meet business requirements
• Support quality assurance processes to verify the accuracy and completeness of system functionality
• Liaise with outsourced vendors to track project deliverables and monitor progress against agreed timelines
• Maintain requirements documentation and project artefacts using tools such as JIRA and Confluence
• Facilitate communication between business users, project teams, and technical stakeholders throughout the project lifecycle
• Identify gaps, risks, or issues in requirements and propose practical solutions to address them
• Support project management activities, including status reporting, documentation, and coordination of project milestones

Requirements

• Bachelor's degree in Business, IT, Engineering, or a related field
• Min 4 years of experience working as a Business Analyst, including experience on agile projects
• Experience working across both development and maintenance projects, with exposure to user acceptance testing (UAT) and quality assurance processes
• Proficiency with requirements management tools such as JIRA and Confluence
• PMP certification or practical project management experience is an advantage, along with experience working with outsourced vendors in tracking and monitoring deliverables

Clarence Khoh

R1552376

About The Role

At CBRE, our people enjoy the flexibility of working in a global real estate and property services organisation with tremendous scale. Every day you are empowered to be better and this is achieved through the platform and resources you have access to and the ability to work in an inclusive and collaborative environment where you will be challenged to grow and be your best. Our Real Estate Insights & Advisory team under Consulting is looking for a Consulting Analyst/ Senior Analyst to join our high-performing team based in Singapore.

What You’ll Do

• Undertaking real estate market analysis in development consultancy and due diligence studies
• Implementing and executing a range of consultancy projects and activities including financial viability and other feasibility studies
• To collaborate with other teams to drive outcomes and to ensure timely delivery of outputs for clients.
• To assist in business development initiatives and to support the pitching process where assigned
• Assisting and implementing best practices so that the quality of the assignment’s output for CBRE Consulting may be constantly upheld across the various relevant departments
• Serving the needs of existing clients and nurturing client relationships including providing effective solutions and follow-up after the completion of projects

What You’ll Need

• For Analyst - An undergraduate degree in real estate, and interests in sustainability, will be an advantage.
• For Senior Analyst - candidates with at least 2-3 years of consulting experience within real estate and valuation
• You will have excellent communication and numeracy skills.
• The right candidate will also be analytical, detail-orientated, a team player with excellent communication skills and good in multi-tasking.
• Demonstrates familiarity with AI-driven tools and data analytics to support insights and decision-making (advantageous).
• Strong written and verbal communication skills in English; basic Chinese language capability is advantageous

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

OUR VALUES IN HIRING

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

We are seeking a highly motivated Investment Analyst to join our Single-Family Office. This role is ideal for all applicants as well as fresh graduates who are eager to apply strong analytical skills to drive smarter investment decisions. No prior experience is required —just curiosity, discipline, and a passion for data-driven insights.

Key Responsibilities

·       Conduct quantitative research and analysis across asset classes.

·       Build and maintain data visualizations(charts, heatmaps, signal dashboards) to support investment decision-making.

·       Monitor market trends, macroeconomic indicators, and portfolio performance.

·       Area of interest include stocks & commodities.

·       Assist in preparing investment reports and presentations for senior stakeholders.

·       Collaborate with the investment team to identify opportunities and risks.

Qualifications

·       Bachelor’s degree in Finance, Economics, Mathematics, Computer Science, or related field.

·       Strong analytical and problem-solving skills.

·       Proficiency in technical analysis (charts), Microsoft365 or other data analysis tools (training provided if needed).

·       Ability to communicate insights clearly through visualizations and reports.

·       Self-starter with intellectual curiosity and attention to detail.

What We Offer

·       Hands-on exposure to real-world investment strategies.

·       Mentorship from experienced professionals in a family office environment.

·       Opportunity to develop skills in quantitative analysis, portfolio management, and financial modelling.

·       A collaborative culture that values innovation and continuous learning.

Job Scope:

You will leverage AI/ML, statistics, data technologies and cloud computing platforms to develop integrated, innovative data-driven solutions which will support and advance core work and strategic goals against the backdrop of an evolving energy landscape. The key responsibilities of the officer include:

• Design, build, deploy, manage and maintain end-to-end data and AI/ML projects, as well as Big Data and Cloud platforms to meet the multi-faceted needs of a rapidly growing data-driven organization in the energy sector
• Perform project management and product owner activities for the development, testing and maintenance of enterprise data systems such as data lakes, analytics platforms and AI platforms according to the Agile methodology;
• Develop and implement scalable and reliable Extract, Transform and Load (ETL) processes for the ingestion and integration of large, structured and unstructured data from a variety of data sources. This includes systems that are on-premise and cloud platforms
• Working with business users, project teams, government agencies, international organizations and industry partners to explore new AI/ML and data technologies, tools and techniques in the energy sector; and identify new deployable solutions to support and advance the companty's core work and strategic goals.

Requirements:

• Education in Computer Science, Data Science, Statistics, Economics, or other related disciplines with substantial quantitative content
• Relevant working experience, especially in handling data analytics or AI/ML projects; as well as strong knowledge of data/cloud technologies.
• Demonstrable experience in leveraging data/ML techniques such as data mining, data engineering, machine learning, natural language processing, etc.
• Demonstrable experience in programming languages like SAS, R, Python, Java, or Scala for data science and/or data processing applications.
• Excellent analytical, coordination and communication (written and verbal) skills are critical for this position.
• Background in handling data analytics as well as strong knowledge of data/cloud technologies.
• Applicants must possess an independent problem-solving mindset with a strong desire to find innovative and 'out of the box' solutions to problems.
• Applicants must possess strong interpersonal skills to engage, collaborate, build and maintain relationships with stakeholders.
• Applicant must be a committed team player, with a strong interest to shape Singapore's energy landscape and public service.
• Knowledge/experience in working with Gen AI technologies such as LLM models would be an advantage.

Working Hours: Office Hours

Contract Period: 12 months

Salary: $4500-$7500/month (depending on job position, qualifications and experience)

Location: Pasir Panjang

EA License No: 96C4864
Reg. No.: R24121728 EUNICE WOO JING QI

Key Responsibilities

• Coordinate and arrange meetings with internal and external stakeholders
• Assist in scheduling and coordinating team events and activities
• Handle travel arrangements
• Maintain an organised electronic document filing system to ensure ease of access
• Support and facilitate all communication within the team regarding administrative and operational matters.
• Provide administrative and logistics support to the team
• Manage office supplies and inventory
• Manage procurement requests, coordinate with suppliers and stakeholders on delivery matters
• Manage expense records and claims
• Process incoming purchase orders, track customer delivery milestones and handle invoicing matters
• Coordinate security clearance for guests
• Coordinate Customer/internal events , including if applicable accommodation, catering, venue and equipment arrangements
• Support on and off boarding of new team members
• Perform ad hoc duties assigned by the management

Qualifications and skills

• Bachelor’s degree or equivalent.
• 5+ years of experience supporting high-level executives.
• Service-oriented team player with exceptional interpersonal skills and ability to build and foster relationships
• Strong organising skills with ability to work within constrains and simplify tasks
• Independent, self-motivator, and adaptable
• Detail oriented and problem solver

Job purpose

To monitor and maintain the networks, application software and hardware systems in the company; providing technical support to local and overseas staff via remote or in person and proposing cost-saving solutions to meet the needs.

Duties and responsibilities

Providing first-level helpdesk and end-user support.

·               Installing and configuring computer hardware, software, systems, networks, printers and handheld scanners.

·               Monitoring and maintaining computer systems and network infrastructure from end to end – patch panels, UPS, routers, switches, wireless access points, Firewalls, internet connectivity, VPN connectivity etc.

·               Troubleshooting system and network problems and diagnosing and solving hardware or software faults.

·               Repairing equipment and replacing parts as required.

·               Managing backup jobs.

·               Providing support, including procedural documentation and relevant reports

·               Supporting the roll-out of new software and hardware.

·               Maintaining records of software licenses.

·               Managing IT Assets, inventory and other IT supplies.

·               Source and co-ordinate with vendors for procurement, maintenance and support issues.

·               Testing and evaluating new technology.

Requirements

·               Experience in installation, setup, configuration, migration, upgrading and maintenance of servers, PCs, OS, software and other related peripherals.

·               Required technical troubleshooting skills for Windows 10, 11.

·               Basic networking protocol (DNS, DHCP, VLAN) with advanced printer / peripheral device troubleshooting.

·               Support for handheld smartphones and tablets.

·               Monitor and ensures compliance with company’s IT Security policies.

·               Patch management.

·               Able to work independently and carry out day-to-day IT support with good analytical problem-solving, time management and decision making skills.

·               Willingness to take ownership of task and express interests in learning new technologies and systems.

·               Basic knowledge of cybersecurity will be an added advantage.

·               Knowledge in use of AI tools would be an advantage.

·               Fresh graduates are welcomed to apply

Working conditions

·       5.25-day work week

This Data Operations Analyst is responsible for data input validation and data cleaning focusing on specific industry/category or set of categories (e.g., Beverages, Food, Health and Beauty Products) supporting Australia market. As a Data Operations Analyst of Input Validation function at NIQ, you support the create and deliver client output deliveries in a correct and timely manner.

• Be the contact for commercial queries, leading the resolution in a client-focused and timely manner in cooperation with Client Liaison and Commercial teams. To be able to identify, investigate and coordinate the resolution of data, process or product related queries
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Analyze and identify gaps and areas for improvement in coding, data input validation and client instructions environments (CIP - Consumer Information Platform) and drive the convergence of processes and tools
• Providing accurate and timely feedback to respective country teams, driving SOP and use of best-demonstrated practices
• Working across relevant Operations/Enablement teams to ensure delivery to client expectations and satisfaction
• Operate in a virtual/multi-cultural environment, liaising with stakeholders 

Responsibilities:

• Serve as the primary technical advisor to customers, building strong relationships with IT, operations, and senior stakeholders.
• Partner with Sales to understand client requirements, run discovery workshops, and shape solution strategies.
• Co-develop proposals, demos, and RFP/RFI responses, translating technical integration solutions into business value and ROI.
• Address technical queries, define integration scope, and contribute to effort estimation, pricing, and SOW development.
• Deliver solution presentations, product showcases, and briefings to C-level and operational stakeholders.
• Lead full onboarding lifecycle from kickoff to go-live, including requirements gathering, design, UAT, hypercare, and transition to support.
• Define onboarding roadmap, milestones, RACI, and risk management framework to ensure timely and quality delivery.
• Drive alignment across Development, Implementation, Operations, and Commercial teams as the accountable onboarding lead.
• Enhance onboarding frameworks, playbooks, and SOPs to reduce time-to-value and improve customer satisfaction.
• Translate business needs into technical specifications and design integration workflows using EDI/API standards (e.g., ANSI X12, EDIFACT, XML, JSON).
• Troubleshoot integration issues, conduct root cause analysis, and implement improvements to optimize system performance and data flow.
• Ensure adherence to security and integration standards, maintain documentation, and support clients with training and best practices.

Requirements:

• Degree in Computer Science, Information Systems, or related field with 8 years of relevant experience in system integration or enterprise implementations.
• Proven experience in leading customer onboarding for enterprise systems, preferably within freight forwarding or logistics.
• Demonstrated success in solution consulting or pre-sales roles, supporting commercial teams to win and expand accounts.
• Strong knowledge of EDI standards (ANSI X12, EDIFACT) and modern integration technologies (XML, JSON, REST/SOAP APIs).
• Ability to leverage AI tools and emerging technologies (including agentic AI) to enhance solution design and productivity.
• Experience in co-selling, building business cases, solution scoping, effort estimation, and value-based selling.
• Strong interpersonal skills with the ability to engage senior stakeholders, deliver executive presentations, and conduct workshops effectively.
• Customer-centric, analytical, and self-driven individual with strong problem-solving skills, adaptability in fast-paced environments, and global mindset.

The Company

A well-established organization in the semiconductor sector is currently seeking a Financial Analyst to join their dynamic team.

The Role

We are partnering with a leading global organization to hire a Finance professional to support a broad scope covering financial reporting, tax compliance, and business partnering. This role will be responsible for ensuring statutory and group reporting requirements are met, preparing financial and tax filings, supporting budgeting and variance analysis, and collaborating with stakeholders on tax-related matters and audit activities. The position also involves driving process improvements, managing GL-related activities, and providing ongoing support to regional and global finance teams, alongside involvement in various projects.

Your Profile

The ideal candidate will possess strong analytical skills and a solid grounding in finance or accounting, supported by a relevant bachelor’s degree. Proficiency in Microsoft Office, particularly Excel, is essential, along with hands-on experience using ERP systems such as SAP or Oracle. You should be detail-oriented, comfortable working with data, and able to navigate systems and processes in a structured finance environment.

Apply Today

Please send your resume, in WORD format only and quote reference number ET13460645, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence no.: 07C5595 | Tan Yee Le (Elise) EA Registration no.: R1330020