Total 428 Senior Executive support advisor job vacancies in Malaysia

Role Overview

We are looking for a hands-on Admin & Customer Support Executive to manage frontline customer interactions and service operations.

This role requires someone who is highly responsive, organized, and customer-focused, able to handle walk-in customers, service coordination, and admin tasks with strong execution.

Key Responsibilities

1. Frontline Customer Support (Walk-in, Calls, Email)

• Handle walk-in customers in a professional and friendly manner
• Answer incoming phone calls and respond to email enquiries promptly
• Provide clear, accurate solutions and ensure customer satisfaction
• Manage customer expectations and maintain a positive experience

2. Service & Repair Coordination (RMA)

• Coordinate and process RMA (Return Merchandise Authorization) cases
• Manage service tickets, repair cases, and follow-ups
• Track repair status and provide timely updates to customers
• Ensure proper documentation and smooth service flow

3. Appointment & Case Management

• Manage appointment scheduling and service queues
• Ensure all cases are tracked, updated, and closed properly
• Follow up proactively on pending issues

4. Operations & Admin Support

• Maintain accurate repair logs and service records
• Prepare service reports and basic data analysis
• Coordinate with warehouse, technical, and operations teams
• Support daily administrative tasks and documentation

5. Internal Coordination

• Liaise with internal teams (tech, logistics, operations)
• Ensure timely resolution of customer issues
• Escalate critical cases when needed

6. Process Improvement & Customer Experience

• Identify recurring issues and suggest improvements
• Improve SOPs for customer service and repair workflows
• Ensure a consistent, positive customer experience across all touchpoints

Requirements

• 1–4 years experience in customer service, admin, or service center operations
• Experience handling walk-in customers and after-sales support is a plus
• Strong communication and interpersonal skills
• Highly organized, detail-oriented, and responsive
• Able to multitask in a fast-paced environment

Language:

• Fluent in English
• Mandarin is a plus (to support regional customers)

What We’re Looking For

• High execution — fast response, strong follow-through
• Customer-first mindset with a positive attitude
• Calm and solution-oriented under pressure
• Responsible and reliable
• Able to handle both people and process efficiently

Why Join Us

• Fast-growing company with regional exposure
• Frontline role with real impact on customer experience
• Opportunity to grow into operations or customer success

Customer Support Executive

Location: Jurong East

Employment Type: 12 months contract

Work Schedule: 5-day work week

• Mon–Thu: 8:00am – 6:00pm
• Fri: 8:00am – 5:00pm (On-site role, not WFH)

About World Farm

World Farm is one of Singapore’s largest retail and wholesale garden centres, offering the widest range of plants and gardening products at the best value. As we expand towards becoming Singapore’s biggest retail garden centre brand, we’re seeking dedicated team players to grow with us in this exciting phase.

Responsibilities

• Support customer service and sales teams.
• Handle incoming communications across multiple channels.
• Act as a brand ambassador when engaging with customers.
• Maintain filing systems and manage records.
• Coordinate between Jurong and Sungei Tengah offices.
• Prepare quotations, contracts, delivery orders, invoices, and other documents.
• Update and manage plant/product stock lists, catalogues, website, and server.
• Ensure accuracy of sales transactions and project information.
• Manage office and pantry supplies inventory.
• Perform office front desk duties, welcoming guests.
• Carry out general ad-hoc administrative tasks.

Requirements

• 'N’ Levels, 'O’ Levels or Diploma in any field.
• At least 1 year of local working experience.
• Strong organisational and prioritisation skills.
• Good time management skills to handle multiple tasks efficiently.
• Good written and spoken English; Chinese literacy is an advantage.
• Excellent interpersonal and customer service skills.
• Proficiency in Microsoft Office, Outlook, and email systems.
• Positive attitude, detail-oriented, and deadline-driven.
• Willingness to learn new skills.
• Training will be provided.

Benefits

• Casual and relaxed work environment.
• Friendly and supportive team culture.
• Strong leadership and guidance.
• Good work-life balance with flexible hours.
• Opportunities for personal and professional growth.

JobDescription

• Supporting the Sales team in pricing, preparing quotations and estimates for contract negotiations, supporting the negotiation process.
• Actively engage with the operations and other departments in defining and documenting standard operating procedures
• Develop relationships with customers and generate new business.
• Maintaining contacts with airlines, trade, industry and government bodies to keep abreast of information and economy/market development.
• Manage daily shipping co-ordination of shipments by air, sea (export/import/3rd party/local delivery)
• Maintain consistent communication with our client’s Operations/Customer Service Departments and overseas offices.
• Compile Sales Reports for the Management
• Any other related duties/projects assigned from time to time to meet the business needs.
  
  
  Requirements

• GCE A Level and above

  Good organizational skills as this position requires working with multiple departments and following up with clients and prospects.

Job Description

• Industry/ Organization Type: Retail Advertising Service Provider
• Position Title: Customer Service Executive
• Working Location: Potong Pasir
• Working Hours: 5 Days, Monday - Friday (9am - 6pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Respond to client enquiries via phone and email in a prompt and professional manner.
• Prepare and process sales-related documentation, including quotations, sales orders, purchase orders, and delivery orders accurately and efficiently.
• Provide administrative assistance to the Sales Team, including reviewing visuals, floor plans, and preparing installation reports.
• Coordinate order processing activities and liaise with the logistics team to ensure timely delivery and installation arrangements.
• Support additional assignments and ad-hoc tasks as required to facilitate smooth business operations.

APPLY NOW!!!

• Minimum GCE “N” / “O” Level qualification.
• 1–2 years of relevant administrative or customer service experience preferred.
• Well-organized, detail-oriented, and able to manage multiple tasks effectively.
• Proficient in Microsoft Excel and Word.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82665 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Description

• Industry/ Organization Type: Oil & Energy industry
• Position Title: Administrative Executive (HR & Accounts Support)
• Working Location: West – Tuas (Nearest MRT: Gul Circle)
• Working Hours: 5 Days (Monday – Friday, 8:00 AM – 5:00 PM)
• Salary Package: Basic Salary + Transport Allowance + OT + AWS
• Duration: Permanent Role

Key Responsibilities

• Provide comprehensive administrative support to the office and management team, including filing, documentation, record-keeping, and correspondence management.
• Coordinate office supplies, equipment, and vendor services to ensure smooth daily operations.
• Assist in scheduling meetings, preparing agendas, taking minutes, and preparing reports, memos, and other administrative documents as required.
• Maintain accurate records of invoices, payment vouchers, and related documents, and support basic accounts administration for audit and finance purposes.
• Assist in organizing company events, staff activities, and welfare initiatives.
• Support recruitment and HR administrative functions, including job postings, resume screening, interview coordination, onboarding processes, and applicant communication.
• Promote workplace safety, health, and environmental practices while ensuring efficient day-to-day office operations.
• Perform other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma in Business Administration, Accounting, Human Resource Management, or a related field
• At least 3 years of relevant experience
• Proficient in Microsoft Office applications
• Good organizational and time management skills
• Good communication and interpersonal skills

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #83636 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Applicants will have to wait 2 months before getting onboarded after successful interview. If you are currently on a contract that is ending in the next 1-3 months or more, now is a good time to apply.

Job Description:

• IT troubleshooting.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work.
• Support IT projects e.g. coordination with stakeholders and employees, data progress tracking.
• Facilitate IT configuration changes and account access rights.
• Guide users on the policies, processes and responsibilities in management of IT devices and accounts.

Skills & Experience Needed:

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience

Other Information:

• Location: Hillview
• Performance Bonus
• 18 Days Annual Leave
• Contract up to Jan 2029
• Monday to Friday: 8.30am to 6.00pm

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Customer Service & Sales Support Executive
• Working Location: Paya Lebar
• Working Hours: 5 Days, Mon - Fri (9am – 6pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Provide sales support for customers.
• Manage daily air and ocean freight requests (import/export), including creating detailed quotations for projects and cross-trade.
• Create solutions and competitive pricing for oversized cargo projects, container space, RFQs, and cross-border trucking between Singapore and Malaysia.
• Address inquiries for key accounts from diverse industries background.
• Respond to international requests and provide quotations as needed.
• Support the General Manager and Operations in overseeing customer service and sales assistance.

APPLY NOW!!!

• Min 2 years of experience in handling Airfreight and/ or Ocean freight.
• Proficient in both written and spoken Mandarin language, to communicate with Mandarin speaking customers.
• Excellent knowledge of logistics, including import, export, and cross-trade.
• Good communication and teamwork abilities.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #71644 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

• Location: Ubi (Nearest MRT: Macpherson)

• Working hrs: Mon - Fri, 8am - 5pm

• Starting with a 6-month contract, renewable & convertible

Job Descriptions

• Process sample and order requests, including creation of delivery orders to customers

• Handle sales enquiries and technical-related issues

• Prepare and provide quotations for customers

• Process catalog requests with overseas sales teams and customers

• Expedite and reschedule customer orders as required

• Liaise with relevant departments regarding urgent shipments

• Manage and attend to sales calls

• Prepare AS9100 documentation

Requirements:

• Customer service/ sales support/ order processing experience of 3 to 5 years in electronic components industry

• Good office/computer skills, particularly in Microsoft Office, with strong proficiency in Excel and process documentation

• Strong communication skills with the ability to provide customer service over phone and email

• Familiarity with shipping documents and customer procedures

• ITE/Diploma in a technical field, preferably with inside or outside technical sales experience

HOW TO APPLY

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431