Total 133 Full-time Fresh/Entry Level service centre manager job vacancies in Malaysia

The Relationship Manager (RM) plays a crucial role in managing the relationship with merchants.

The role involves collaboration with various departments, including Operation, Finance, and IT, to

deliver a seamless experience for merchants.

Job Responsibilities

Sales & Reseller Recruitment

 Direct Merchant Acquisition: Pitch, negotiate, and sign up merchants directly to meet personal

sales and transaction volume targets.

 Reseller Network Expansion: Scout, recruit, and onboard independent resellers, sales agents,

and channel partners to multiply market reach.

 Drive Sales Execution: Manage and motivate your reseller network to consistently deliver on

their merchant sign-up and volume KPIs.

Relationship Management & Portfolio Growth

 Maintain strong, trusted relationships with merchants, resellers and partners to prevent churn.

 Build and maintain strong relationships with key merchants and partner banks, ensuring

satisfaction and loyalty.

Portfolio Growth, Product Promotion and Upselling

 Assist in cross-selling and upselling other products and services to Merchants.

 Encourage merchants to sign up for additional products and services

Support, Coordination and Training

 Provide adept support, resolve merchant and bank inquiries, and ensure swift solutions to

arising issues for a smooth merchant experience.

 Collaborate with internal and external stakeholders for terminal applications, tag-on processes,

and problem resolution - including terminal problems, payment discrepancies, double charges,

account changes, statement concerns, relocation, MDR revisions, and monthly statement

requests.

 Provide training to merchants and reseller, ensuring they are well-versed in using terminals and

understanding new product offerings.

 Handle termination requests from merchants, conduct site visits for uncontactable merchants,

and collect outstanding payments and associated charges. Request supporting documents as

needed.

 Check, provide invoices, and collect merchant maintenance fees and profit-sharing amounts.

Ad hoc Tasks and Continuous Learning

 Execute special strategic projects, market analysis, and other tasks assigned by management.

 Stay informed about the latest industry trends through continuous training.

Perks & Benefits

• Medical insurance
• Dental insurance

Duties and Responsibilities

• Assist and supporting the superior to provide after-sales services and support including installation, commissioning, upgrading, corrective and preventive maintenance of equipment.
• Assisting in workshop/lab for tools service and repairing work.
• responsible for documenting customer service activities.
• Performs other tasks as assigned from time to time.

Requirements

• SPM or vocational certificate in a technical field
• Conversant in Bahasa Malaysia, English
• Willingness to learn and grow in a technical role
• Positive working attitude
• Able to work independently and in a team
• Willing to travel and work at customer sites for repairing and servicing work

Working conditions and physical environment 

• Working hours from 830am – 6pm, Monday to Friday

Job Location

• Petaling Jaya (HQ): 27, Jalan PJU 3/49, Sunway Damansara, 47810 Petaling Jaya Selangor.
• Penang: 59, Jalan Perai Jaya 4, Bandar Perai Jaya, 13600 Seberang Perai Penang.

Job Benefits

• Incentive and bonus
• Allowance
• Personal leave

客戶關係經理（RM）在管理與商家的關係中起著至關重要的作用。

該職位需要與包括營運、財務和IT在內的各個部門合作，以…

為商家提供無縫體驗。

工作職責

銷售及經銷商招募

 直接商家拓展：直接與商家洽談、談判並簽約，以滿足個人化需求。

銷售額和交易量目標。

 拓展經銷商網路：尋找、招募與引進獨立經銷商、銷售代理，

並與通路夥伴共同擴大市場覆蓋範圍。

 推動銷售執行：管理並激勵您的經銷商網絡，使其持續交付成果

他們的商家註冊量和交易量KPI。

關係管理與投資組合成長

 與商家、經銷商和合作夥伴保持強大、值得信賴的關係，以防止客戶流失。

 與主要商家和合作銀行建立並維持牢固的關係，確保

滿意度和忠誠度。

投資組合成長、產品推廣及追加銷售

 協助向商家交叉銷售和向上銷售其他產品和服務。

 鼓勵商家註冊更多產品與服務

支援、協調和培訓

 提供專業的支持，解決商家和銀行的問詢，並確保快速提供解決方案。

影響商家流暢體驗的問題。

 與內部和外部利害關係人合作，推動終端應用、標籤流程等工作，

以及問題解決——包括終端故障、付款差異、重複收費等。

帳戶變更、帳單問題、搬遷、MDR 修訂和每月帳單

請求。

 為商家和經銷商提供培訓，確保他們熟練終端的使用方法，並且

了解新產品資訊。

 處理商家提出的終止合作請求，對無法聯繫的商家進行現場走訪，

並收取未付款項及相關費用。要求提供證明文件。

需要。

 檢查、提供發票，並收取商家維護費和利潤分成金額。

臨時任務和持續學習

 執行管理階層分配的特殊策略項目、市場分析和其他任務。

 透過持續培訓，了解最新的產業趨勢。

福利待遇

• 醫療保險
• 牙科保險

我們正在尋找一位充滿熱情、致力於將自身良好的客戶服務技能應用於課程管理後台支援，從而實現卓越客戶服務的優秀人才。該職位需要處理所有關於課程安排的諮詢，並協調教練和學員之間的課程安排。我們將為該員工提供內部系統培訓，使其能夠按照公司指南和政策履行課程管理職責。

職位描述

• 透過電話和線上訊息平台（WATI）處理客戶的請求和諮詢。
• 將學生安排到班級中，並回答客戶關於報名的問題。
• 解釋學校的各項政策以及報名時需要注意的事項
• 主動尋找可能的上課空檔，並向教練提出根據需求開設課程的建議。
• 與家長、學生和教練進行全程協調，完成課程安排。
• 管理客戶提出的補課請求，或透過分公司和班級管理部門分配補課任務。
• 主動監控學生學期內的課程剩餘狀況，並依照公司政策向家長/學生進行續課提醒。
• 負責與各方溝通課程取消事宜。
• 與分公司營運人員和教練合作，解決和管理替班教練安排。
• 負責學生從一對一課程轉到小組課程或反之亦然的轉課工作。
• 協助安排返校學生事宜及恢復課程。
• 與教練協調學生的學習進度，並確保班級資訊在系統中及時更新。
• 其他與該職位相關的臨時性工作。

資訊

• 在蒲種IOI大道辦公室工作。

• 每週工作 5 天（需週末加班）。

職位要求

• 最低學歷要求為大專以上，並持有相關領域的證書。

• 至少有1年客戶服務經驗。

• 在呼叫中心環境中，對顧客服務充滿熱情與奉獻。

• 性格以人為本，具有良好的溝通人際溝通能力。

• 能夠以堅韌和耐心處理客戶的諮詢和投訴。

• 具備較強的電腦技能，熟練 Microsoft Office、Google Sheets、Word 和 Excel 等軟體。

• 能夠用英語、國語和馬來語交流

• 專業、守時、有條理的人，能夠履行其協調所有工作的責任。

• 具備良好的團隊合作精神，能夠與團隊成員合作，在內部和外部進行溝通和訊息傳遞。

福利待遇

• 休閒著裝要求
• 公司旅行
• 開放文化
• 個人發展機會
• 有薪培訓和發展

我們正在尋找一位充滿熱情、致力於將自身良好的客戶服務技能應用於課程管理後台支援，從而實現卓越客戶服務的優秀人才。該職位需要處理所有關於課程安排的諮詢，並協調教練和學員之間的課程安排。我們將為該員工提供內部系統培訓，使其能夠按照公司指南和政策履行課程管理職責。

職位描述

• 透過電話和線上訊息平台（WATI）處理客戶的請求和諮詢。
• 將學生安排到班級中，並回答客戶關於報名的問題。
• 解釋學校的各項政策以及報名時需要注意的事項
• 主動尋找可能的上課空檔，並向教練提出根據需求開設課程的建議。
• 與家長、學生和教練進行全程協調，完成課程安排。
• 管理客戶提出的補課請求，或透過分公司和班級管理部門分配補課任務。
• 主動監控學生學期內的課程剩餘狀況，並依照公司政策向家長/學生進行續課提醒。
• 負責與各方溝通課程取消事宜。
• 與分公司營運人員和教練合作，解決和管理替班教練安排。
• 負責學生從一對一課程轉到小組課程或反之亦然的轉課工作。
• 協助安排返校學生事宜及恢復課程。
• 與教練協調學生的學習進度，並確保班級資訊在系統中及時更新。
• 其他與該職位相關的臨時性工作。

資訊

• 在蒲種IOI大道辦公室工作。

• 每週工作 5 天（需週末加班）。

職位要求

• 最低學歷要求為大專以上，並持有相關領域的證書。

• 至少有1年客戶服務經驗。

• 在呼叫中心環境中，對顧客服務充滿熱情與奉獻。

• 性格以人為本，具有良好的溝通人際溝通能力。

• 能夠以堅韌和耐心處理客戶的諮詢和投訴。

• 具備較強的電腦技能，熟練 Microsoft Office、Google Sheets、Word 和 Excel 等軟體。

• 能夠用英語、國語和馬來語交流

• 專業、守時、有條理的人，能夠履行其協調所有工作的責任。

• 具備良好的團隊合作精神，能夠與團隊成員合作，在內部和外部進行溝通和訊息傳遞。

福利待遇

• 休閒著裝要求
• 公司旅行
• 開放文化
• 個人發展機會
• 有薪培訓和發展

The Rooms Controller cum Guest Relations Executive is responsible for managing room inventory, monitoring reservations, and optimizing room allocation while delivering exceptional guest service. This role bridges operations and guest relations to ensure both efficient hotel performance and memorable guest experiences.

Key Responsibilities:

1. Rooms Control / Inventory Management

• Monitor room availability, reservations, and room status on a daily basis.
• Ensure optimal room allocation to maximize occupancy and revenue.
• Coordinate with housekeeping, front office, and reservations to maintain accurate room inventory.
• Prepare daily, weekly, and monthly rooms reports, including forecast and occupancy analysis.

2. Guest Relations

• Welcome and assist VIP and walk-in guests.
• Respond to guest inquiries, requests, and complaints promptly and professionally.
• Coordinate special arrangements for guests (e.g., birthdays, anniversaries, VIP services).
• Maintain positive guest feedback and strive to exceed guest expectations.

3. Coordination & Communication

• Liaise with housekeeping, reservations, and concierge to ensure smooth operations.
• Communicate any room status changes, maintenance issues, or guest requests to relevant departments.
• Assist in training and guiding junior front office and guest relations staff.

4. Reporting & Analysis

• Maintain accurate daily room inventory and revenue reports.
• Provide insights on occupancy trends and suggest strategies to optimize room usage.
• Assist management in improving operational efficiency and guest satisfaction metrics.

Qualifications & Skills:

• Diploma or degree in Hospitality / Hotel Management or related field.
• Minimum 2–3 years experience in Front Office, Reservations, or Guest Relations.
• Excellent communication and interpersonal skills.
• Proficiency in PMS software (Opera) and MS Office.
• Ability to multi-task, prioritize, and work under pressure.
• Detail-oriented, organized, and guest-focused.

• Birthday Leave
• Compassionate Leave
• Maternity / Paternity Leave
• Free Duty Meals

職責和責任

• 協助和支援上級提供售後服務和支持，包括設備的安裝、調試、升級、糾正性和預防性維護。
• 協助車間/實驗室進行工具保養和維修工作。
• 負責記錄客戶服務活動。
• 根據安排，不時執行其他任務。

要求

• SPM或技術領域的職業證書
• 精通馬來語、英語
• 樂於學習並在技術崗位上成長
• 積極的工作態度
• 能夠獨立工作，也能團隊合作。
• 願意出差到客戶現場進行維修保養工作。

工作條件和物理環境

• 工作時間為週一至週五，上午8:30至下午6:00。

工作地點

• 八打靈再也（總部）：27, Jalan PJU 3/49, Sunway Damansara, 47810 Petaling Jaya Selangor。
• 檳城：59, Jalan Perai Jaya 4, Bandar Perai Jaya, 13600 Seberang Perai Penang。
• 新山: 32, Jalan Kempas Utama 2/4, Taman Kempas Utama, 81300 Skudai Johor Bahru

工作福利

• 激勵和獎金
• 津貼
• 個人休假

TThe Assistant Human Resources Manager supports the Human Resources Manager in overseeing the daily HR operations and ensuring the effective implementation of HR policies, procedures, and initiatives. The role is responsible for coordinating recruitment, employee relations, training, payroll support, administration, and compliance while maintaining accurate HR records and providing administrative support to the department.

Key Responsibilities

Recruitment & Onboarding

• Coordinate and manage the end-to-end recruitment process, including job postings, candidate screening, interview scheduling, and reference checks.
• Prepare employment contracts, offer letters, and onboarding documents.
• Conduct orientation and onboarding programs for new employees.
• Maintain recruitment records and employee files.

Employee Relations

• Assist in handling employee inquiries, grievances, and disciplinary matters in accordance with company policies.
• Support employee engagement activities and welfare programs.
• Ensure effective communication between management and employees.

HR Administration

• Maintain and update employee records, databases, and HR documentation.
• Monitor employee confirmations, contract renewals, transfers, promotions, and resignations.
• Prepare HR reports, manpower statistics, and monthly HR metrics.
• Ensure proper filing and confidentiality of employee information.

Payroll & Benefits Administration

• Support payroll processing by ensuring timely submission of attendance, leave, and other payroll-related information.
• Administer employee benefits, insurance, and statutory requirements.
• Liaise with relevant government agencies regarding employment-related matters.

Training & Development

• Coordinate training programs, workshops, and employee development initiatives.
• Maintain training records and monitor training completion.
• Assist in identifying training needs and development opportunities.

Compliance & Policy Implementation

• Ensure compliance with labor laws, company policies, and regulatory requirements.
• Assist in developing, reviewing, and implementing HR policies and procedures.
• Support internal and external audits related to HR matters.

General HR Operations

• Support the HR Manager in achieving departmental goals and objectives.
• Coordinate HR projects and initiatives as assigned.
• Provide guidance and support to employees and department heads on HR-related matters.
• Perform any other duties assigned by management.

Requirements

• Bachelor's Degree or Diploma in Human Resources, Business Administration, or a related field.
• Minimum 3–5 years of experience in Human Resources, preferably in the hospitality industry.
• Knowledge of employment laws, payroll administration, and HR best practices.
• Strong communication, interpersonal, and organizational skills.
• Proficient in Microsoft Office applications and HR systems.
• Ability to handle confidential information with professionalism and discretion.
• This combined JD covers both the strategic support expected from an Assistant HR Manager and the operational/administrative responsibilities typically handled by an HR Coordinator.

• Birthday Leave
• Marriage Leave
• Compassionate Leave
• Maternity / Paternity Leave
• Free duty meals

• Create and execute test cases and procedures as assigned.
• Document and monitor testing outcomes and establish steps to remedy problems, working with product / solution management, project management and multiple development teams across the organization to provide feedback and ensure product/solution success.
• Fulfil objectives for improvement in testing effectiveness, cost and quality.
• Develop and enhance the test automation skills within the team.
• Analyze current technologies used within the organization and develop steps and processes to improve testing procedures.
• Assist other department engineers in creating practical demonstrations of proposed solutions and demonstrating them to other members of the team as required from time to time.
• Work closely with multiple departments within the company to ensure testing hardware and software is available for projects and working properly.

Requirements:

• Candidate must possess Degree / Diploma or above in Electrical or Electronics Engineering, Mechanical or equivalent.
• Ability to travel when required.
• A team player with good interpersonal skills.
• Possess own vehicle.

Benefits & Others:

• Attractive Package (OT + Bonus + Allowances + Yearly Increment)
• Leave Entitlement eg: Annual Leave, Medical Leave etc.
• EPF, SOCSO, EIS is provided.

The Demi Chef / Commis Chef is responsible for assisting in the preparation, cooking, and presentation of food in accordance with hotel standards and recipes. The role supports the kitchen team in maintaining food quality, hygiene, and operational efficiency while ensuring a positive dining experience for guests.

Key Responsibilities

Food Preparation & Production

• Prepare, cook, and present food according to approved recipes and hotel standards.
• Assist in daily mise en place and food preparation activities.
• Ensure consistency in food quality, taste, portioning, and presentation.
• Support the kitchen team during breakfast, lunch, dinner, banquets, and special events.
• Assist in preparing ingredients, sauces, garnishes, and other menu items as required.
• Ensure all food items are prepared and served within established timelines.

Kitchen Operations

• Maintain cleanliness and organization of workstations, kitchen equipment, and storage areas.
• Ensure proper handling, storage, and labeling of food products.
• Monitor stock levels and inform supervisors of shortages or replenishment needs.
• Minimize food wastage and follow portion control guidelines.
• Assist in receiving and checking food deliveries when required.

Food Safety & Hygiene

• Adhere to food safety, hygiene, and sanitation standards at all times.
• Ensure compliance with HACCP, local health regulations, and hotel policies.
• Practice safe food handling procedures and proper temperature control.
• Maintain personal hygiene and professional appearance standards.

Teamwork & Communication

• Work closely with other kitchen team members to ensure smooth operations.
• Follow instructions from senior chefs and supervisors.
• Support colleagues during peak service periods and special events.
• Participate in training sessions and continuous learning opportunities.

Quality Control

• Ensure all dishes meet the hotel's quality standards before service.
• Report equipment malfunctions, safety hazards, or operational concerns to supervisors.
• Assist in maintaining kitchen standards and continuous improvement initiatives.

Requirements

• Certificate, Diploma, or relevant qualification in Culinary Arts, Hospitality, or related field is preferred.
• Previous kitchen experience in a hotel, restaurant, or catering environment is an advantage.
• Basic knowledge of food preparation, cooking techniques, and food safety standards.
• Ability to work in a fast-paced environment.
• Strong teamwork and communication skills.
• Willingness to work shifts, weekends, and public holidays.

Key Performance Indicators (KPIs)

• Food Quality and Consistency
• Compliance with Food Safety and Hygiene Standards
• Kitchen Cleanliness and Organization
• Food Wastage Control
• Timely Food Preparation and Service
• Teamwork and Operational Support
• Guest Satisfaction and Feedback
• Compliance with Standard Recipes and Portion Control

• Free Duty Meals
• Uniform
• Birthday Leave
• Annual Leave
• Sick Leave
• Marriage Leave
• Compassionate Leave
• Maternity / Paternity Leave

The Housekeeping Supervisor (Rooms) is responsible for supervising the daily housekeeping operations of guest rooms and assigned areas, ensuring cleanliness, maintenance, and presentation standards are consistently achieved. The role involves leading room attendants, conducting inspections, monitoring productivity, and ensuring a high level of guest satisfaction in accordance with hotel brand standards.

Key Responsibilities

Operations Management

• Supervise and coordinate the daily activities of Room Attendants and Housekeeping Attendants.
• Assign room cleaning schedules and work assignments based on occupancy levels and operational requirements.
• Ensure guest rooms, corridors, pantries, and assigned areas are cleaned and maintained according to hotel standards.
• Monitor room status and coordinate closely with Front Office regarding room availability and guest requests.
• Conduct daily briefings and communicate operational updates to the housekeeping team.

Room Inspection & Quality Control

• Inspect guest rooms and public areas to ensure cleanliness, maintenance, and presentation standards are met.
• Ensure VIP rooms, long-stay rooms, and special requests are prepared according to requirements.
• Identify and report maintenance issues and follow up on corrective actions.
• Monitor housekeeping productivity and quality standards.
• Ensure all guestrooms are ready for sale within established timelines.

Guest Service

• Respond promptly and professionally to guest requests and complaints.
• Coordinate with relevant departments to ensure guest needs are fulfilled.
• Support service recovery efforts and ensure guest satisfaction.
• Maintain a visible presence on guest floors to ensure service excellence.

Inventory & Asset Control

• Monitor housekeeping supplies, linen, guest amenities, and equipment usage.
• Conduct regular inventory checks and report shortages.
• Ensure proper handling, storage, and issuance of housekeeping supplies.
• Minimize wastage and control operational costs.

Team Leadership & Training

• Train, coach, and guide Room Attendants on housekeeping standards and procedures.
• Monitor employee performance and provide constructive feedback.
• Assist in onboarding and orientation of new housekeeping team members.
• Promote teamwork, discipline, and a positive work environment.

Health, Safety & Compliance

• Ensure compliance with hotel policies, housekeeping procedures, and brand standards.
• Adhere to workplace health and safety regulations.
• Ensure proper handling and storage of cleaning chemicals and equipment.
• Maintain high standards of hygiene, cleanliness, and safety throughout assigned areas.

Administration & Reporting

• Prepare daily room inspection reports and productivity reports.
• Monitor attendance, scheduling, and manpower deployment.
• Report maintenance defects, lost and found items, and operational concerns.
• Assist management with departmental reporting and audits.

Requirements

• Diploma, Certificate, or equivalent qualification in Hospitality Management or a related field is preferred.
• Minimum 2–3 years of housekeeping experience, preferably with supervisory experience in a hotel environment.
• Strong knowledge of housekeeping operations, cleaning procedures, and room inspection standards.
• Good leadership, communication, and interpersonal skills.
• Ability to work under pressure and manage multiple priorities.
• Basic computer literacy and familiarity with hotel property management systems is an advantage.
• Willingness to work shifts, weekends, and public holidays.

Key Performance Indicators (KPIs)

• Guest Room Cleanliness Scores
• Housekeeping Quality Audit Results
• Guest Satisfaction Scores
• Room Readiness and Turnaround Time
• Productivity and Efficiency of Room Attendants
• Linen and Supply Cost Control
• Compliance with Brand Standards and Safety Procedures
• Employee Performance and Attendance

• Birthday Leave
• Free Duty Meals
• Uniform
• Marriage Leave
• Compassionate Leave
• Maternity / Paternity Leave
• Annual Leave
• Medical Leave

Food and Beverage is what adds flavour to a stay! Guests love to enjoy delicious, freshly-prepared and beautifully presented food. To deliver a great guest experience – As the F&B Attendant, you’ll serve food and beverages in a timely manner, helping guests to have memorable experiences whenever and wherever they dine. Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.

Your day-to-day:

• Greet and welcome all guests and take beverage and food orders in a prompt and professional manner
• Be attentive to guest’s needs
• Prepare food and beverages for service to guests and present food according to established health and presentation standards
• Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable
• Clear and clean tables in a prompt and efficient manner. Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary
• Perform department/outlet opening or closing duties as required. Ensure that wait staff stations are clean and maintained throughout shift
• Follow hotel safety protocols and procedures at all times. Immediately report any safety/service incident to the Supervisor or Manager on duty
• Take action to solve guest problems/complaints and use established guidelines for any service recovery to ensure guest satisfaction
• Work as team and communicate and co-ordinate with other departments to ensure excellent quality and service
• May receive guest payments and process transactions as outlined in the cash and charge procedures as needed
• May assist with other duties as assigned

Accountability Key Metrics –

· Completion of daily operational tasks

What we need from you?

• Basic reading and writing. Food service experience with general knowledge of restaurant operations preferred. Must be at the minimum age to serve alcohol in line with any local legislative requirements.

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

• Free Duty Meals
• Birthday Leave
• Overtime / Night Shift / Transportation Allowance
• Annual Leave
• Maternity / Paternity Leave

Job Summary

We are looking for a driven and dynamic Sales Executive/Business Development Executive to drive revenue for our Wealth Advisory Role. The objective is to achieve business growth by expanding the customer base and provide solution to our client’s need on this growing industry.

Responsibilities :

- Your job is to provide solutions to help client achieve their financials goals

- Build strong relationship

- Expanding your network

Requirement :

- Able to communicate efficiently

- Minimum Diploma in any fields

- Ex bankers and Fresh graduates are highly encouraged to apply

- Cheerful, cooperative and proactive

- Goals drive, customer-oriented

Why Join Us:

- We offer a long term and stable career which is proven even during pandemic or recession, our business still grew by 44%

- We offer basic salary of from RM 3,000 to RM 12,000 per month excluding commission

- Enjoy high commission, bonuses twice a year, excellent retirement benefits, career advancement, personal development and yearly overseas trip

- Flexible working hours

- Work life balance

- Comprehensive and excellent training program to help you be a leader

- No experience required

職位概述

我們正在尋找一位積極進取、充滿活力的銷售主管/業務拓展主管，以推動我們財富管理諮詢業務的收入成長。我們的目標是透過拓展客戶群，並為客戶提供解決方案，滿足他們在這個蓬勃發展的行業中的需求，從而實現業務成長。

職責：

你的工作是提供解決方案，幫助客戶實現他們的財務目標。

建立牢固的關係

拓展人脈

要求 ：

- 能夠有效率溝通

- 任何領域的最低文憑

我們非常歡迎前銀行從業人員和應屆畢業生申請。

個性開朗、樂於合作、積極主動

目標驅動，以客戶為中心

加入我們的理由：

我們提供長期穩定的職業發展機會，即使在疫情或經濟衰退期間，我們的業務仍然成長了44%，這已得到證明。

我們提供的基本月薪為3,000至12,000令吉，不含佣金。

- 享受高額佣金、每年兩次獎金、優厚的退休福利、職業晉升機會、個人發展機會以及年度海外旅行。

- 彈性的工作時間

工作與生活平衡

- 全面且卓越的培訓計劃，幫助您成為領導者

無需經驗

Project: IT /Banking / Travelling Project:

• Understand customer enquiries and respond via applicable channels: calls, email, chat etc
• Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
• Manage customer escalations and ensure that these are answered, tracked, and escalated as required
• Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes
• Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
• Provide a high level of professionalism and competent customer service
• Able to communicate effectively with customers in a friendly and polite manner by following to processes

Job Requirement:

• Basic Salary RM4000 - RM4500
• KPI Allowance & Shift Allowance
• Banking / Travelling Project - NO OVERNIGHT SHIFT
• Min SPM
• Diploma/ Degree Fresh welcome to apply
• Preferred with Customer Service Experience
• Candidates fluent in Mandarin and Cantonese preferred as role requires candidate to deal with Mandarin speaking clients.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Personal development opportunities