Total 2,257 Full-time command center analyst job vacancies in Malaysia

[Job ID:1625183]

Job Summary:

Drive innovation insights and ecosystem partnerships to support strategic initiatives across Japan and the APAC region.

Responsibilities:

• Conduct research on emerging trends and innovations across insurance, financial services, healthcare, aging, and childcare sectors in Singapore and APAC
• Analyze developments in AI, AI governance, FinTech, HealthTech, InsurTech, digital health, and data utilization
• Prepare reports and presentations for management and headquarters
• Build and maintain relationships with financial institutions, insurers, startups, technology companies, venture capital firms, accelerators, universities, and government agencies
• Perform market scanning and networking within Singapore’s innovation ecosystem to identify collaboration opportunities
• Participate in conferences, seminars, and industry events locally and overseas to gather insights and expand networks
• Support the planning and execution of internal and external events, including study visits and roundtable discussions
• Plan and promote Proof of Concept (PoC) initiatives with startups and external partners
• Coordinate with headquarters, group companies, and stakeholders on project activities
• Support project management, including tracking progress, resolving issues, and reporting outcomes
• Translate market insights into actionable recommendations to support business development and strategic initiatives
• Prepare management reports and strategic materials and present updates to stakeholders

Requirements:

• Minimum 2 to 5 years of experience in finance, FinTech, insurance, HealthTech, consulting, or innovation-related fields
• Business-level Japanese language proficiency (e.g., JLPT N1) is for liaising with Japanese-speaking clients and stakeholders
• Strong communication and interpersonal skills, with the ability to engage and collaborate with internal and external stakeholders
• Strong analytical, research, and reporting capabilities
• Proven project management and multitasking abilities in a fast-paced environment
• Proficiency in Microsoft Office applications (PowerPoint, Excel, Word) and familiarity with Copilot tools
• Experience in financial institutions or FinTech companies in areas such as digital payments, cross-border remittance, digital assets, or related fields is an added advantage
• Experience in insurance or InsurTech projects involving digital transformation, AI utilization, or customer experience enhancement is an added advantage
• Experience in healthcare or HealthTech sectors, including medical data, wellness, or elderly care solutions, is an added advantage
• Experience in consulting, strategy, or digital transformation projects across financial, insurance, or healthcare sectors is an added advantage
• Experience in innovation ecosystems, venture capital, or corporate venture capital (CVC), including startup scouting and PoC initiatives, is an added advantage

To Apply, please kindly email your updated resume to
cv_madoka@goodjobcreations.com.sg

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Ochi Madoka
EA Personnel Registration Number: R24125474
EA License No.: 07C5771

What you'll do:

As a Client Documentation Analyst – Private Banking, you will be immersed in a dynamic environment where your attention to detail and collaborative approach will be essential. Your day-to-day responsibilities will involve reviewing client documentation for both onboarding new accounts and conducting periodic reviews across Singaporean and Hong Kong portfolios. You will act as a dependable resource for front office teams by providing clear guidance on documentation requirements while also managing system updates related to account status.

• Conduct comprehensive documentation checks during onboarding and periodic reviews for accounts managed in Singapore and Hong Kong, including private banking clients, common service providers, IAMs, and BI accounts.
• Ensure all submitted documentation aligns with internal policies as well as local regulatory standards, maintaining rigorous control throughout the review process.
• Serve as a primary point of contact for new and existing accounts by addressing operational queries, facilitating onboarding processes, managing periodic reviews, and handling various service requests.
• Provide strong advisory support to front office teams regarding documentation requirements, especially when there are changes in client circumstances or complex cases arise.
• Manage end-to-end system updates related to onboarding and periodic reviews, including account blocking where necessary to ensure compliance.
• Oversee the management of client notifications such as welcome letters and account PMIE notifications, ensuring timely communication with clients.
• Organise and produce detailed statistical reports related to client accounts upon request from management or stakeholders.
• Review and process tax documentation thoroughly, performing completeness checks and reasonableness assessments on all submitted tax forms.
• Engage proactively in process improvement activities aimed at driving efficiency gains and enhancing overall service quality within the team.
• Participate actively in transformational change initiatives such as process automation, workflow mapping, collation of industry best practices, and support for global projects spanning Asia.

What you bring:

The ideal candidate for the Client Documentation Analyst – Private Banking role brings extensive experience from similar positions within the private banking industry. Your background should reflect deep familiarity with both local (Singapore/Hong Kong) regulatory frameworks governing account opening procedures as well as hands-on involvement with tax form processing. You are known for your meticulous approach when handling sensitive documents, always prioritising accuracy while remaining mindful of risk controls.

• At least five years of proven experience in a client-focused position within private banking, with significant exposure to client documentation processes as well as onboarding or periodic review activities.
• Comprehensive understanding of account documentation requirements specific to Singaporean or Hong Kong managed accounts within the private banking sector.
• Demonstrated familiarity with tax documentation procedures and related forms relevant to private banking clients.
• Exceptional attention to detail combined with a robust risk awareness mindset that ensures accuracy in all aspects of documentation review.
• Excellent communication skills enabling you to provide practical advisory support to front office staff and other key stakeholders across regions.
• Proactive attitude towards collaboration; comfortable working within teams that value knowledge sharing and collective problem-solving.
• Strong organisational abilities allowing you to manage competing priorities effectively while meeting tight deadlines associated with multiple requests.
• Experience participating in or supporting process improvement initiatives aimed at increasing efficiency or enhancing service delivery within financial services environments.
• Comfortable adapting to change-oriented settings where flexibility is required due to evolving business needs or regulatory landscapes.
• Willingness and availability to commit fully to a 9-month contract assignment based in Singapore.

What sets this company apart:

This organisation stands out as one of the most respected names in private banking across Asia. With an unwavering commitment to excellence in client service delivery, they foster an inclusive culture where every team member’s contributions are valued.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

• Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT

• Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions

• Support system change processes from requirements through implementation and provide input based on analysis of information

• Consult with business clients to determine system functional specifications and provides user and operational support

• Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment

• Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned

• Has the ability to operate with a limited level of direct supervision.

• Can exercise independence of judgement and autonomy.

• Acts as SME to senior stakeholders and /or other team members.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of relevant experience

• Experience in data analysis with intermediate/advanced Microsoft Office Suite skills

• Proven interpersonal, data analysis, diplomatic, management and prioritization skills

• Consistently demonstrate clear and concise written and verbal communication

• Proven ability to manage multiple activities and build/develop working relationships

• Proven self-motivation to take initiative and master new tasks quickly

• Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail

Education:

• Bachelor's degree/University degree or equivalent experience

Zenith Infotech (S) Pte Ltd. was started in 1997, primarily with the vision of offering state-of-the-art IT Professionals and solutions to various organizations and thereby helping them increase their productivity and competitiveness. From deployment of one person to formation of whole IT teams, Zenith Infotech has helped clients with their staff augmentation needs. Zenith offers opportunity to be engaged in long term projects with large IT savvy companies, Consulting organizations, System Integrators, Government, and MNCs.

EA Licence No: 20S0237

Role:

• Provide technical support and maintenance of IT infrastructure.

• Monitor system performance, troubleshoot, and resolve IT issues.

• Implement system upgrades and enhancements.

Requirements:

• At least 6 years of experience in IT support and infrastructure maintenance.

• Good communication, project management, strong analytical, problem-solving skills.

• At least 3 years of working experience in managing or maintaining Microsoft Windows and/or Red hat/Linux Server in a Cloud environment.

• Possess a strong understanding of security practices in server, database, and network is important.

• Manage the escalation processes and perform service recovery for incidents that directly impact services or users.

• Conduct internal security reviews and assist in internal and external audits

• Support user projects involving infrastructure acquisitions and evaluations.

• Review infrastructure capacity and forecast capacity needs for growth and new projects as well as for obsolescence of old technology. Upgrade the systems in a timely manner to meet such needs.

• Review database infrastructure capacity and forecast capacity needs for growth and new projects as well as for obsolescence of old technology. Upgrade the database systems in a timely manner to meet such needs.

• Ensure the Infrastructure servers and networks systems are adequately secured; and the necessary security tools and monitoring systems are in place to protect against any unauthorized access or attack.

• Ensure the database servers are adequately secured; and the necessary security tools and monitoring systems are in place to protect against any unauthorized access or attack

• Continually exploit technological advancements or new processes to improve on the robustness, performance or resilience of existing operations and services.

• Assist in the planning, review and testing of the IT Disaster Recovery Plan for ensuring the resiliency of the IT infrastructure services.

• Adherence to the Board’s internal processes, procedures and policies for ensuring quality output as well as sound security and controls.

• Self-motivated, dedicated, committed and resulted-oriented team player with strong initiative, ownership and possess good inter-personal and analytical skills.

Technical Skills Requirements:

Integration Development:

• AWS Lambda

Database and Server Infrastructure (1 or 2 of the following):

• AWS Compute (e.g EC2, Fargate)

• AWS RDS (e.g. RDS, Aurora)

• AWS DynamoDB

Network Infrastructure Technologies (1 or 2 of the following):

• AWS VPC (e.g. Subnet, NACL, Security Group, Route Table, Transit Gateway)

• AWS Firewall (e.g. Network Firewall, WAF)

• AWS Route53

• AWS ELB

Data Management and Middleware (any of the following):

• JAMS Scheduler

• Keycloak / RedHat SSO

Continuous Integration (CI)/ Continuous Delivery (CD) Process or Set Up CI/CD Pipelines (e.g. build, setup, test, release, deploy) - 1 or 2 of the following:

• Gitlab Enterprise

• Binary and Build Artifact repository

• Build Pipeline

• Dynamic Application Security Testing (DAST) tools

• GIT Source Code Repository

• Release management

• Software Composition analysis

• Static Application Security testing (SAST) tools

Environments/Systems (1 or 2 of the following):

• Linux

• Open System Environment

• Red Hat Linux

• Windows

Operating System (1 or 2 of the following):

• Linux

• Red Hat Linux

• Windows Server

Platforms (any of the following):

• Amazon Web Services (AWS)

• Kubernetes

Databases (any of the following):

• MySQL

• PostgreSQL

Programming Languages & Other Languages (1 or 2 of the following):

• Bash/ Shell

• Python

• PowerShell

• HCL (Terraform)

Technologies (1 or 2 of the following):

• AWS EKS

• AWS EMR

• AWS Glue

• Amazon QuickSight

• AWS IAM

• AWS Step Function

Tools (1 or 2 of the following):

• Ansible

• Terraform / OpenTofu

• SFTP / OpenSSH

• AWS CLI

• JMeter / SOAPUI / Postman

To apply:

Please send your latest CV in MS Word format to jennifer@zenithinfotech.com.sg

Appreciate the interest of all applicants; however only shortlisted candidates will be notified.

Be a part of a revolutionary change

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

Being part of PMI feels like building a new business – but with the accumulated expertise of a global brand behind you. Bring us your curiosity and capacity to engage people and you can be part of the Omni-channel team that’s driving our commercial organization forward.

Areas of Interest

·      Business Development

-         Support business reviews, planning and performance tracking

-         Identify new market growth opportunities and address performance gaps

·      Analytics & Business Intelligence

-         Transform data into actionable insights and recommendations

-         Develop performance visibility through reporting and analytics

·      Data & AI Enablement

-         Ensure data governance and reporting accuracy

-         Leverage analytics, automation and AI to enhance commercial effectiveness

·      Activation Excellence

-         Drive execution excellence through performance monitoring

-         Translate insights into actions that improve productivity and commercial outcomes  

Who we’re looking for

·       Bachelor’s degree in business administration or equivalent

·       A motivated, driven, and achievement-oriented individual with a growth mindset and strong learning agility

·       Abilityto work in fast-paced environment and manage multiple projects simultaneously

·      Advanced proficiency in Power BI, SQL, Snowflake, and Microsoft Excel to develop scalable reporting, analytics, and decision-support solutions

·      Proven ability to transform complex datasets into actionable insights and strategic recommendations.

·      Exposure to Salesforce Analytics / CRM Analytics, AI-enabled solutions, or Python for analytics and automation is an advantage.

·       Strong stakeholder management, problem-solving, and communication skills with the ability to influence decisions through insights

Meta designs, builds, leases and operates innovative and efficient data centers. Locating, developing and managing this data center infrastructure the "right" way is synonymous with ensuring capacity availability, speed to market, risk management, flexibility, and capital and operational cost efficiency. Meta is seeking an experienced, organized and driven development (program) manager to join the Data Center Site Development team and help build our rapidly scaling data center portfolio.

A successful Development Manager candidate demonstrates the ability to think both analytically and strategically, to dive into the details and also assess projects from a global view, and to develop creative solutions and navigate the challenges that accompany projects of large magnitude and scale. The Development Manager is also an experienced project manager who communicates effectively, forms partnerships, and influences and drives desired outcomes with internal and external stakeholders.

Responsibilities

• Site Evaluation & Selection
• Evaluate opportunities for new data center sites, campus expansions, and strategic land acquisitions by conducting market assessments, including analysis of power availability, fiber connectivity, labor markets, land costs, tax environments, and natural hazard exposure
• Lead the diligence and development process to vet prospective sites and assess site risks and opportunities by analyzing regional and site-specific information pertaining to:
• Permitting and land-use data
• Federal, state, and local tax structures, incentive programs, abatement opportunities, enterprise zone designations, and economic development agreements
• Energy availability, cost, and reliability — including renewable energy procurement pathways, grid capacity, interconnection timelines, and utility rate structures — as well as water supply, capacity, and long-term sustainability
• Natural hazard, floodplain, seismic, and climatological data
• Legal, physical risk, and financial implications, including title encumbrances, easement constraints, environmental liabilities, and geotechnical conditions
• Develop and maintain site evaluation scorecards and comparative frameworks that enable data-driven decision-making across multiple candidate locations
• Conduct preliminary desktop and in-person site visits to validate data findings and assess physical site conditions, access, and surrounding land use compatibility
• Regulatory & Permitting
• Facilitate compliance efforts related to real estate, land use, and utility regulatory matters
• Facilitate application and management of environmental permitting processes, including preparation of environmental impact assessments, stormwater management plans, wetland delineation reviews, air quality permits, noise studies, and endangered species consultations
• Facilitate interpretation of regulations and assess their impact on Meta's data center footprint, operations, and future expansion plans
• Monitor legislative and policy developments related to energy, water, land use, and data center operations, proactively identifying risks and opportunities for Meta's portfolio
• Ensure ongoing compliance with all conditions of approval, permit requirements, and development agreements throughout the construction and operational lifecycle of each site
• Utility & Infrastructure Negotiations
• Facilitate negotiations with electric utility companies to secure reliable, cost-effective power supply agreements, including terms related to capacity, redundancy, rate structures, renewable energy commitments, interconnection timelines, and infrastructure cost-sharing
• Facilitate negotiations with water and wastewater utility providers to establish supply agreements, secure adequate capacity for cooling and operational needs, and ensure compliance with discharge and conservation requirements
• Maintain strong working relationships with utility planning and engineering teams to stay ahead of infrastructure constraints and future capacity limitations
• Advocate for infrastructure improvements or upgrades necessary to support data center development, including transmission line extensions, substation upgrades, and water main improvements
• Stakeholder coordination & communication:
• Take the lead role in organizing cross-functional communications and tracking progress toward on-time delivery of projects by key internal and external stakeholders in support of site selection and development efforts
• Work closely with the Site Selection Manager and other key project team members to ensure alignment among all internal stakeholders and to identify creative, efficient ways to overcome obstacles in the site development process
• Coordinate cross-functional responses to external parties such as government authorities, utility companies, regulatory bodies, industry associations, economic development organizations, and community groups
• Serve as the primary liaison between internal teams and external consultants (land-use attorneys, environmental engineers, civil engineers, lobbyists, and real estate brokers) to ensure deliverables are completed on time and to specification
• Facilitate regular project status meetings, maintain action item trackers, and produce executive-level progress reports for leadership review
• Strategy & Portfolio Management
• Support the development of Meta's near-term and long-term data center location strategy and leased portfolio plan
• Support the preparation of project recommendations, business cases, and investment proposals for presentation to senior management for approval
• Support a portfolio of existing sites under construction or in operation to facilitate on-time and quality delivery
• Track and monitor ongoing site development activities, including agreement management, milestone tracking, financial obligation compliance, and renewal/amendment negotiations
• Maintain a comprehensive database of site-specific entitlements, permits, agreements, and regulatory commitments for all sites within the assigned portfolio
• Process Improvement & Tools
• Develop scalable, efficient tools and processes to improve delivery, communication, and knowledge management for data center site development activity
• Create and maintain standardized templates, checklists, and workflows for site evaluation, permitting, and stakeholder engagement
• Identify opportunities to leverage technology to enhance team productivity and decision-making
• Document lessons learned from completed projects and incorporate best practices into future development activities
• This role requires 25-50% travel

Minimum Qualifications

• Bachelor's degree in Real Estate, Engineering, Computer Science, Operations or Business
• 5+ years of experience in critical facility site development, commercial real estate development, infrastructure development, data center site selection, or equivalent experience
• Experience in managing multiple projects and coordinating with internal staff, external consultants, vendors, and other stakeholders across multiple time zones
• Experience with a range of project management tools and software, (e.g., Google Suite, Excel, PowerPoint, project management software, etc.)

Preferred Qualifications

• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• 7+ years of experience in critical facility site development, commercial real estate development, infrastructure development, data center site selection, or equivalent experience
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Advanced / Master’s degree in the academic fields listed above
• 7+ years of experience with evaluation and planning for land use diligence, power and water utilities, cooling technology, site development, entitlements, permitting

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

As a GRC Analyst within the Security function, you will support the execution and continuous improvement of governance, risk, compliance, and operational resilience practices across our brands, including foodpanda, foodora, and Yemeksepeti.

The Security function operates as a 1.5 line of defense within the organisation, with the GRC team responsible for defining and maintaining the security posture across local, regional, and platform domains.

You will work closely with internal stakeholders to support governance activities, compliance initiatives, operational processes, and risk management efforts across the organisation.

This role is ideal for someone early in their cybersecurity or governance career who has an interest in data, automation, and operational process improvement, and is eager to gain exposure to modern cloud-native, AI-driven, and product engineering environments.

Key areas of support include:

• Information security governance
• Regulatory and audit compliance
• Technology and cyber risk management
• Security policy and control management
• Third-party and vendor risk management
• Cloud and platform compliance
• Data and customer protection governance
• Operational resilience governance
• Security reporting, automation, and operational efficiency

• Permanent headcount, based in Singapore
• Preferred sectors: Power, Utilities, Infra, Natural Resources, Oil & Gas
• Candidates must already have relevant full-time 1-3 years of M&A / Investment Banking experience

Responsibilities would include:

• Support the origination and execution of cross-border Mergers & Acquisitions, capital raising and other financial transactions
• Conduct in-depth financial analysis, valuation, and modeling to support transaction execution across M&A, debt, capital markets, public and private debt
• Coverage: Southeast Asia
• Support the preparation of presentation materials and marketing materials for use in client meetings
• Conduct due diligence and assess sellers and target business's plans, growth prospects and financial performance
• Maintain up to date knowledge on clients and targets 
• Research and analysis of markets and industries, companies based on company information, research reports, and other information sources 
• Coordinate efforts with deal team members across the Bank, internal and external stakeholders

Profile of ideal candidate:

• Bachelor’s degree in any discipline
• 1-3 years of relevant experience in Investment banking / IBD/ Corporate Finance / M&A (Preferably someone who has some full-time experience already)
• Ability to perform under pressure and thrive in a high intensity environment
• Strong work ethics and excellent learning / work attitude, independent and can perform without much supervision 
• Detail oriented with good financial analysis skills
• Superior analytical aptitude, creative problem-solving abilities and excellent communication skills
• Analytical and numerate with basic accounting and finance knowledge

Data collected is strictly used for recruitment purposes only and will be treated with strictest confidence. Your profile will also only be sent out after seeking your consent.

Interested candidates, please send me your CV on cherrie@ethosbc.com . Due to the high volume of applications received during this period, we seek your understanding that we will only be contacting shortlisted candidates.

CL
Reg. No. R1548449
BeathChapman Pte Ltd
Licence No. 16S8112

Job Overview

We are seeking an experienced Business Analyst to support a large-scale payment transformation initiative within the banking sector. This role will be responsible for driving business analysis activities, supporting payment system modernization, and working closely with business, operations, and technology stakeholders to deliver strategic payment solutions.

The successful candidate will possess strong knowledge of payment operations, transaction banking processes, and business transformation projects within financial services environments.

Key Responsibilities

Business Analysis & Transformation

• Gather, analyze, and document business and functional requirements for payment transformation initiatives.
• Evaluate existing payment processes and identify opportunities for operational improvement and process optimization.
• Support the design of future-state payment workflows, operating models, and business procedures.
• Conduct stakeholder workshops, requirement gathering sessions, and business process reviews.

Payment Operations & Functional Support

• Analyze payment processing workflows, transaction routing, validation, exception management, reconciliation, and settlement activities.
• Assess business impacts arising from payment system enhancements and modernization initiatives.
• Support solution design activities relating to payment processing platforms and transaction management systems.
• Participate in gap analysis, issue management, and business decision-making discussions.

Project Delivery & Testing

• Prepare business requirements, process documentation, functional specifications, and project deliverables.
• Support system integration testing, user acceptance testing, migration activities, and operational readiness assessments.
• Assist with deployment planning, business acceptance, and post-implementation support activities.
• Ensure business requirements are accurately translated into functional solutions.

Stakeholder Management

• Work closely with business users, operations teams, technology teams, vendors, and project stakeholders.
• Facilitate discussions to drive alignment across multiple workstreams.
• Support change management and business adoption activities throughout the project lifecycle.

Requirements

• Experience within banking or financial services environments.
• Strong understanding of payment operations, domestic payments, transaction banking, cash management, or related banking functions.
• Experience in business requirements gathering, process analysis, fit-gap assessment, and stakeholder management.
• Knowledge of payment modernization initiatives, payment system implementations, or payment operations transformation projects.
• Understanding of ISO 20022 standards and payment processing workflows.
• Experience supporting testing activities, migration planning, and business readiness programs.
• Strong communication, presentation, documentation, and stakeholder engagement skills.

Preferred Skills

• Experience with Finastra GPP or similar payment processing platforms.
• Exposure to payment hubs, domestic transfer systems, transaction processing, reconciliation, settlement, AML, sanctions screening, or fraud monitoring.
• Experience working on large-scale banking transformation programs.
• Ability to manage workshops, business interviews, and cross-functional stakeholder discussions.

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Responsibilities 

Business Process Analysis 

• Assist in the analysis of existing business processes to identify inefficiencies, bottlenecks, and areas for improvement. 

• Support data gathering and documentation efforts in collaboration with various departments. 

• Help map out workflows and translate operational requirements into clear process documentation. 

Project Support 

• Assist in the coordination and tracking of digital transformation projects to ensure timely delivery. 

• Monitor project timelines, action items, and follow-ups to support overall project management efforts. 

• Prepare project status updates, meeting notes, and progress reports for internal stakeholders. 

Change Management 

• Support the rollout of new processes and systems by coordinating communications and training materials. 

• Assist in stakeholder engagement activities to facilitate smooth adoption of change initiatives. 

Technology & Systems 

• Assist in evaluating technology solutions that support business transformation objectives. 

• Collaborate with cross-functional teams to support the integration of new tools and systems into existing workflows. 

• Maintain familiarity with internal platforms and identify opportunities for automation or process improvement. 

Data Analysis & Reporting 

• Collect, organise, and analyse data to support the measurement of transformation initiative outcomes. 

• Prepare reports, dashboards, and presentations to communicate findings to relevant stakeholders. 

Documentation 

• Document business processes, workflows, and standard operating procedures (SOPs) accurately and comprehensively. 

• Maintain and update process documentation to reflect changes resulting from improvement initiatives. 

• Contribute to the development of process maps and reference materials for cross-functional use. 

Requirements 

Education 

• Bachelor’s degree in Computer Science, Information Technology, or a related field. 

Experience 

• Fresh graduates are welcome to apply. 

• Prior internship or project experience in business analysis, process improvement, or digital transformation is an advantage. 

Skills 

• Strong analytical and problem-solving skills with an eye for process improvement. 

• Good written and verbal communication skills, with the ability to present ideas clearly. 

• Ability to work collaboratively in a cross-functional team environment. 

• Organised, detail-oriented, and able to manage multiple tasks and deadlines effectively. 

• Proactive attitude with a willingness to learn and adapt in a fast-paced environment. 

Technology Proficiency 

• Proficient in Microsoft Office applications, particularly Excel, PowerPoint, and Word. 

• Familiarity with project management or process mapping tools (e.g., Visio, Jira, or equivalent) is a plus. 

• Exposure to data analytics tools, automation platforms, or process improvement methodologies (CI, LEAN, Six Sigma) is an advantage. 

Join our Digital Infrastructure & Cybersecurity team as a technical leader shaping modern IT environments. You’ll drive secure, scalable hybrid infrastructure across cloud (AWS, Azure) and on-premise systems, ensuring performance, reliability, and cost efficiency.

Responsibilities and Authorities

1. Cloud Architecture Design & Management
• Collaborate with Service Provider(s) to design and implement scalable, secure, and highperformance cloud solutions (IaaS, PaaS, SaaS)
• Create cloud reference architectures and roadmaps aligned with business and IT strategy
• Manage cloud environments including compute, storage, networking, and identity services
• Lead migration planning from legacy systems to the cloud

2. Amazon Connect Support
• Provides backup support to Amazon Connect system including Change Request for configuration of contact flows, IVR, call queues, routing profiles, and agent settings

3. On-Premises Infrastructure Oversight
• Maintain and improve on-premise IT infrastructure including servers and storage and ensure interoperability between on-prem and cloud systems for hybrid environments, including Active Directory synchronization
• Oversee hardware refresh cycles and disaster recovery planning

4. Security Architecture & Risk Management
• Define and enforce infrastructure security policies across cloud and on-prem platforms
• Implement secure configurations, encryption, hardening and access control policies
• Ensure compliance with industry standards (e.g., ISO 27001).

5. Cloud Security (AWS): Co-Own the following duties with the Network & Security Analyst: Ensure proper configuration of cloud-native security services such as:
• Cloud Security Groups, IAM, GuardDuty, Config, CloudTrail, WAF, IAM and Security Command Center
• Implement and monitor logging, alerting, and auditing for cloud-based workloads
• Manage secure access to cloud resources using conditional access, MFA, role-based access control (RBAC), and zero-trust principles
• Stay current with evolving cloud security trends, threats, and compliance frameworks.

6. Infrastructure Monitoring
• Establish monitoring and logging frameworks for proactive infrastructure management
• Drive observability across systems to support incident response and root cause analysis
• Participate in audits and support internal and external security assessments

7. Disaster Recovery & Business Continuity
• Regularly test, monitor and maintain high availability, backup, and disaster recovery to ensure compliance with organization BCP objectives

8. Others
• Performs other duties as may be directed by the Department Manager.

Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related discipline
• 3+ years of experience in IT infrastructure (both Cloud and On-Prem) management
• In-depth understanding of Virtualization
• Hands-on experience with IAM, firewalls, VPNs, security appliances, and cloud-native security tools
• Familiar with enterprise architecture frameworks

Competencies / Skills Requirement
• Familiarity with the systems and operations
• Good analytical and problem-solving skills
• Good interpersonal & communication skills
• Self-motivated and willingness to learn
• Ability to work independently

Job Description

• Responsible for managing month-end closing activities including property tax, depreciation, and investment-related entries while ensuring accuracy of financial records and compliance to relevant accounting standards.
• Handles asset matters including minor assets tracking, stocktake, disposal schedules and capital expenditure reporting.
• Prepares and submits regular financial reports including GST returns, variance analysis, and Department of Statistics reports.
• Support the review of policies, system changes and FRS applications.
• Involve in financial analysis and prepare management presentations.
• Liaise with external auditors on annual financial audits for the relevant scope.

Other Requirements

• Candidates to have at least 2 years of relevant work experience.
• Degree holder.
• Positive work attitude with good communication skills – written and verbal English.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions.

As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We currently have an opening for a Capacity Engineer (Data Center) role for our client in Singapore which is a leading global investment bank. The Data Centre Capacity Engineer is responsible for capacity planning and management across data centres and network equipment rooms.

This role ensures sufficient space, power, and cooling are available to support current operations and future growth, while maintaining resilience, compliance, and cost efficiency.

Key Responsibilities

Capacity Planning & Management

• Plan and manage data centre and network room capacity covering space, power, and cooling.
• Develop short‑, medium‑, and long‑term capacity forecasts based on IT demand and growth projections.
• Support phased load planning (e.g. IT load ramp‑up by phase).

Infrastructure Assessment

• Evaluate electrical infrastructure including UPS, transformers, PDUs, generators, and redundancy (N, N+1).
• Assess cooling infrastructure such as CRAH/CRAC units, chillers, and cooling towers to support projected IT loads.
• Identify capacity constraints, single points of failure, and mitigation options.

Design & Setup

• Support data centre and network room design, layout, and rack planning.
• Review and validate load calculations for electrical and cooling systems.
• Ensure new deployments align with data centre standards and best practices.

Tools & Inventory

• Maintain accurate capacity data in DCIM and asset management tools (e.g. Nlyte, Remedy).
• Validate inventory accuracy and ensure alignment between physical assets and system records.

Governance & Operations

• Support Method of Procedure (MOP) reviews related to capacity upgrades and changes.
• Work closely with Operations, Facilities, Network, Hosting, and Governance teams.
• Provide input to vendor designs, tenders, and technical reviews.

Reporting & Stakeholder Management

• Produce regular capacity reports and dashboards for management.
• Communicate risks, constraints, and recommendations clearly to stakeholders.

Required Skills & Experience

• Strong understanding of data centre power and cooling infrastructure.
• Experience in capacity planning for data centres and network rooms.
• Familiarity with redundancy concepts and resilience standards.
• Experience with DCIM and asset management tools.
• Ability to work across IT, facilities, and vendor teams.

Preferred Qualifications

• Background in data centre operations, facilities engineering, or infrastructure planning.
• Experience supporting large‑scale or regulated enterprise environments (e.g. financial institutions).

Key Responsibilities

• Plan and supervise a wide range of construction projects from start to finish
• Organize and oversee construction procedures to ensure they are completed in a timely and efficient manner
• Manage the overall implementation and completion of projects within the scheduled time, cost, and quality
• Recommend appropriate risk control measures to reduce or eliminate risks identified during assessments
• Monitor the progress of projects and update management regarding any schedule variances
• Develop, monitor, and review equipment and manpower deployment plans for project sites
• Assist in plan and specification analysis to provide clear and traceable designs and drawings for construction

Qualifications

• Bachelor’s degree or above in Electrical/Mechanical Engineering (A Master's degree is highly advantageous).
• 10+ years of DC construction / greenfield projects experience is required for the role
• Excellent knowledge of relevant rules, regulations, and quality standards
• Able to commence immediate or within a short notice period

If you are interested in the position

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

Job Summary

We are seeking an experienced IT Business Analyst with expertise in Insurance Product Configuration, Business Analysis, System Development, and Agile Delivery. The role involves configuring life insurance products, gathering business requirements, conducting impact analysis, and collaborating with Product, Actuarial, Pricing, and IT teams to deliver business solutions and support product rollouts across multiple markets.

Mandatory Skill-set

• 5+ years of experience in Business Analysis, System Analysis, or Full Systems Development;

• Strong experience in Insurance Product Configuration and Product Rollout for Life Insurance products;

• Hands-on experience with Participating (Par), Non-Participating (Non-Par), and ILAS insurance products;

• Experience gathering business requirements, conducting impact analysis, and preparing functional specifications;

• Good knowledge of JavaScript, Node.js, MongoDB, and web/application architectures;

• Experience with API mapping, API specifications, and cross-system integration flows;

• Strong understanding of Agile development methodologies;

• Excellent communication, stakeholder management, problem-solving, and documentation skills;

• Ability to define As-Is and To-Be business process flows;

• Proven ability to influence stakeholders and collaborate across business and technology teams;

• Strong time management, prioritization, and organizational skills;

Desired Skill-set

• Good to have experience with insurance platforms such as Cube, Direct-to-Consumer (DTC), or similar product configuration systems;

• Good to have knowledge of DevOps, Cloud Computing, Microservices, and Mobile Technologies;

• Desired experience working with Product, Actuarial, Pricing, Marketing, and Digital Transformation teams;

• Good to have exposure to insurance product configuration upgrades and multi-market product rollouts;

• Desired understanding of systems engineering concepts, process modeling, and quality management techniques;

• Good to have knowledge of emerging digital technologies and modern solution architectures;

• Desired strong communication, analytical, and relationship management skills;

Responsibilities

• Collaborate with Product, Actuarial, Pricing, and Business teams to understand product specifications, calculations, sales illustrations, and rate tables;

• Gather, analyze, and document business and system requirements for insurance product implementation projects;

• Conduct impact analysis and translate business requirements into functional and technical specifications;

• Configure insurance products on existing business platforms for various distribution channels including Agency, Broker, Customer, and Bancassurance;

• Manage insurance product onboarding and rollout activities across multiple markets;

• Develop delivery plans and coordinate project execution with internal and external stakeholders;

• Create conceptual designs, prototypes, mock-ups, and process flow documentation;

• Define and maintain As-Is and To-Be business and system workflows;

• Support API integration design, mapping, specification, and cross-system sequence flows;

• Collaborate with IT Infrastructure, Security, Solution Delivery, and Business teams to ensure successful project delivery;

• Support system enhancements, upgrades, testing, deployment activities, and ongoing production support;

• Ensure projects are delivered within agreed timelines, budgets, and quality standards;

• Apply best practices in business analysis, communication, problem-solving, and solution delivery throughout the project lifecycle;

• Support user adoption, training, and change management initiatives for newly implemented systems and applications.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

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