Total 2,257 Others command center analyst job vacancies in Malaysia

Core Responsibilities :-

• Requirements Gathering & Analysis: Collaborate with stakeholders to understand business needs and translate them into clear, actionable technical requirements

• Documentation: Create and maintain comprehensive business requirements documents (BRDs), functional specifications, user stories, and process flows

• Stakeholder Engagement: Facilitate meetings to gather insights and ensure alignment between business and technical teams

• Solution Design Support: Work with technical teams to evaluate solution options and ensure proposed designs meet business objectives

• API Documentation: Develop and maintain detailed API documentation to support integration and development efforts

• Testing & Quality Assurance: Support User Acceptance Testing (UAT) by creating test cases, coordinating testing activities, and validating that solutions meet requirements

• Data Analysis: Leverage SQL to extract, analyse, and interpret data to support decision-making and validate requirements

• Change Management: Assist in managing requirement changes and assessing their impact on project scope, timeline, and resources

• Continuous Improvement: Identify opportunities to streamline processes and enhance project delivery

What We're Looking For :-

• Technical Foundation: Strong foundational knowledge in Java (no need coding) and SQL

• API Expertise: Experience in utilizing and developing API documentation

• Attention to Detail: Demonstrates meticulous attention to detail in all aspects of work

• Analytical Thinking: Strong aptitude for grasping complex ideas and translating them into practical solutions

• Communication: Excellent written and verbal communication skills to engage with diverse stakeholders

• Problem-Solving: Ability to identify issues, analyse root causes, and propose effective solutions

Beneficial Skills :-

• Agile Methodologies: Experience working in Scrum or other Agile frameworks

• API Testing: Hands-on experience with API testing tools and methodologies

Qualifications :-

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field

• 3-8 years of relevant experience in business analysis, technical analysis, or a related role

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e2i is the empowering network for workers and employersseeking employment and employability solutions. e2i serves as a bridge betweenworkers and employers, connecting with workers to offer job security throughjob-matching, career guidance and skills upgrading services, and partneringemployers to address their manpower needs through recruitment, training, andjob redesign solutions. e2i is a tripartite initiative of the National TradesUnion Congress set up to support nation-wide manpower and skills upgradinginitiatives. By applying for this role, you consent to QuesscorpSingapore’s PDPA and e2i’s PDPA.”

The Company
Aramco Trading was established as Saudi Aramco’s trading arm in 2011 under the approval of Saudi Aramco’s Board of Directors. It established its headquarters in Al-Midra Tower in Dhahran, Saudi Arabia and have 4 other global offices in London, Singapore, Dubai and America. With five offices currently operating worldwide, Aramco Trading has broader access to markets, a wider client base, a more talented and diversified workforce, and a more sophisticated and integrated global business model.

Today, the company is recognized globally as a critical trading partner for refiners, shipping companies, financial institutions, end-users, and other product-trading companies. The company trades across the barrel including Crude, Middle distillates, Light distillates, bulk petrochemicals, polyolefin and recently clean energy like LNG, Emission and Biofuels.

Aramco Trading Singapore (ATS) is the largest subsidiary out of the kingdom and is actively trading within the region and globally across all products since 2018.

The Function

Globally headed in Dhahran, Saudi Arabia,the IT department helps to support all departments within the Aramco Tradingentities with troubleshooting of any system issues.

We are seeking a Senior SAP Finance expert with over 10 years ofextensive experience to lead a critical transformation initiative within ourGlobal Trading Company. This is a high-visibility role that sits at theintersection of Finance, IT, and Energy Trading.

The ideal candidate will possess deep expertise in SAP Finance (FI/CO)and energy trading processes, with a proven track record of optimizing complexfinance ecosystems. You will be responsible for auditing existing financeprocesses, identifying systemic gaps, and designing robust improvements thatalign with global trading company standards. Specifically, your focus will beon streamlining integration points and enhancing period-end closing activitiesto ensure accuracy, efficiency, and compliance.

In addition to this strategic mandate, you will continue to supportday-to-day finance operations within ATS, ensuring business continuity whiledriving long-term architectural improvements.

Key Accountabilities
1.      Strategic Finance Process Optimization & Architecture

·        Conduct a comprehensive review of existingfinance processes implemented in SAP, with a specific focus on Energy Tradingmodules and General Ledger functionalities.

·        Identify functional gaps, inefficiencies, andrisks in current workflows, particularly concerning system integrations anddata flow between trading platforms and SAP.

·        Design and recommend architectural improvementsthat align with global standards for trading companies, ensuring scalability,auditability, and operational excellence.

·        Lead the redesign of period-end closingprocesses, implementing best practices to reduce close cycles, improveaccuracy, and enhance reporting timeliness.

2.      Integration & System Alignment

·        Evaluate and enhance integration architecturesbetween SAP Finance, Energy Trading Systems, and other enterprise applications.

·        Ensure seamless data integrity andsynchronization across systems, minimizing manual interventions andreconciliation efforts.

·        Collaborate with IT solution architects totranslate business requirements into technical specifications for systemenhancements or new implementations.

3.      Cross-Functional Collaboration & Leadership

·        Serve as the primary subject matter expert (SME)bridging ATC Global Finance, ATS Day-to-Day Finance, and IT teams.

·        Partner with Global Finance leadership to ensurethat all proposed changes support broader organizational goals and regulatorycompliance.

·        Mentor junior finance systems analysts andprovide guidance to business users on best practices for SAP Finance usage.

4.      Ongoing Finance Support (ATS)

·        Provide continued support for day-to-day finance operations within ATS, ensuring stability and reliability during the transformation period.

·       Hve experience in supporting for settlement (AP/AR), treasury, GL, financial reporting or credit management which are essential for this job.

·        Assist in resolving complex transactionalissues, system errors, or user access problems as they arise.

·        Train new employees about commodity management modules

Requirements

Education: 

o   Bachelor’s degree in Finance, Accounting, Information Systems, orrelated field. Master’s degree or relevant certifications (e.g., CPA, CMA, SAPCertification) preferred.

Experience:

o  10+ years of professional experience in SAPFinance (FI/CO), with a significant portion dedicated to architecture, processdesign, or system implementation.

o  Minimum 5 - 7 years of hands-on experiencein Energy Trading processes, including physical and financialtrading, risk management, and commodity accounting.

o  Proven track record of leading large-scale finance transformation projects in a global trading or multinational environment.

o  Expertise in configuration and implementation of Financial Accounting (FI) and Managerial Accounting (CO).

o  Working knowledge of Group Reporting, SAC Planning, Receivables Management, and Document Reporting and Compliance.

o  Experience in integration with SAP Applicationareas, preferably Oil and Gas, such as TSW, SD, MM, HR & Payroll, and LE.

Technical Skills:

o  Deep expertise in SAP ECC or S/4HANA Finance.

o  Strong understanding of integration technologies(Integration Suite, PI/PO, CPI, RFCs, BAPIs) and data migration tools.

o  Proficiency in period-end closing cycles,month-end/year-end reporting, and intercompany transactions.

Soft Skills:

o  Exceptional stakeholder management skills, withthe ability to influence senior leadership across Finance and IT.

o  Strong analytical and problem-solving abilities,with a keen eye for detail and process optimization.

o  Excellent communication skills, capable oftranslating complex technical concepts into business-value propositions.

o  Excellent interpersonal skills in areas such asteamwork, facilitation, and negotiation

o  Strong written, verbal communication andpresentation skills; ability to present and discuss strategies and technicalinformation in a manner that establishes rapport, persuades others, andestablishes understanding for technical and non-technical audiences

Application
Do you have what it takes? If you are keento grow your career with a leading energy company, this is the role foryou. 

Interested applicants please submit full resume with email and contact details to ATS-HR@aramcotrading.sg

We regret to inform you that only selected candidates will be notified.

IT Business Analyst | Agile

• Working Hours: Monday to Friday, Hybrid Working Arrangement
• Working Location: Central
• Remuneration package: Up to $10,000 + AWS

We are seeking a talented and experienced Business Analyst to join our dynamic team. With a focus on innovation and delivering cutting-edge technology solutions, we are at the forefront of the tech industry. We are committed to creating an inclusive and diverse workplace where everyone can thrive.

Responsibilities:

• Collaborate with business teams to understand citizen/business needs using human-centric, visual methods such as service journeys, and develop the appropriate business case.
• Apply Design Thinking / Service Design methodology and tools to identify current state gaps and challenges, and design future state solutions.
• Work with project teams to develop user stories, functional/technical specifications, and acceptance criteria.
• Evaluate and recommend suitable technology solutions while aligning with the company’s technology directions, such as cloud-based solutions, enterprise architecture, and modernization of legacy systems.
• Identify and adopt the appropriate development methodology (e.g., Agile or Waterfall) based on project requirements and environment (Outsourced, Co-Sourced, or In-house).
• Lead and participate in Agile practices and ceremonies where Agile methodology is adopted.

Requirements:

• Minimum 5 years of experience in IT business analysis, application solution design, and testing.
• Experience participating in at least one full software or product development cycle, preferably using Agile Methodology.
• Strong analytical, conceptualization, and problem-solving skills.
• Excellent communication skills with the ability to pitch ideas and influence stakeholders.
• A driven and motivated personality with an inquisitive mind.
• Ability to learn and apply new concepts effectively.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

Contact you about potential opportunities.

Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441
ScienTec Consulting Pte Ltd - 11C5781

ABOUTTHE ROLE
We are looking for an experienced KYC Quality Assurance Analyst to join our client's Compliance team in Singapore. In this senior individual contributor role, you will serve as the third line of review (L3) for KYC and Source of Wealth (SoW) assessments, ensuring accuracy, regulatory compliance, and risk integrity across our customer portfolio.

You will work closely with L1/L2 analysts, the Anti-Money Laundering Officer (AMLO), and internal audit teams to maintain the highest standards of financial crime prevention.

KEY RESPONSIBILITIES

•     Perform second-level review of KYC and Source of Wealth (SoW) assessments, evaluating them for accuracy, completeness, and regulatory compliance.

•     Validate the plausibility and coherence of SoW narratives and supporting documentary evidence.

•     Ensure that risk ratings, customer profiles, and red flags are correctly identified, documented, and appropriately addressed.

•     Summarise and escalate high-risk or unclear cases to the AMLO with well-reasoned recommendations.

•     Maintain quality assurance records and contribute to internal audit readiness and ongoing compliance reviews.

•     Provide constructive, actionable feedback to L1 and L2 analysts to drive improvements in quality and consistency.

•     Identify systemic issues or trends in KYC reviews and propose process enhancements.

REQUIREMENTS

Essential

•     Minimum 3 years of hands-on KYC experience within a licensed bank or financial institution (non-negotiable).

•     Prior experience in an L3 reviewer, QA, or Compliance Officer capacity.

•     Strong knowledge of AML/CFT regulations and KYC frameworks applicable in Singapore (MAS guidelines).

•     Proven ability to assess complex corporate structures and high-risk customer profiles.

•     Meticulous attention to detail with strong analytical and investigative skills.

Key Responsibilities

• Provide end to end SWIFT SME support for BAU, incidents, and changes.

• Own SWIFT infrastructure and application administration(Alliance Access / Gateway / AMH as applicable).

• Support SWIFT Alliance Cloud migration, cutover, and hypercare.

• Ensure compliance with SWIFT CSP controls, audits, and attestations.

• Coordinate with Infra, Security, Network, Vendors, and Business teams.

• Support future API based SWIFT initiatives and modernization roadmap.

• Maintain runbooks, SOPs, and operational documentation.

Detailed Job Description:

• Provide end to end SWIFT platform support covering BAU operations, incident management, and production stability.

• Act as the primary SWIFT subject matter expert for Alliance Access, Alliance Gateway, and associated components.

• Support the ongoing migration from on premise SWIFT infrastructure to SWIFT Alliance Cloud, including readiness checks, cutover activities, and post go live support.

• Ensure adherence to SWIFT CSP requirements and support all internal and external regulatory audits and attestations.

• Coordinate closely with infrastructure, security, network, compliance, vendors, and business stakeholders to manage changes and resolve issues.

• Support change and release management activities, including deployment planning and risk assessment.

• Participate in future SWIFT modernization initiatives, including API based SWIFT integration planned from 2027 onwards.

• Maintain and update operational documentation, SOPs, runbooks, and knowledge repositories.

• Hands on experience with Alliance Access, Alliance Gateway, SWIFTNet

• Experience in cloud or hybrid SWIFT deployments preferred

The intern will be attached to the Fleet Digital section and will support the team in the following activities: 

• Extract and analyze sets of data from multiple sources and database for Harbour Launch, Tugs and Crew Deployment; develop and test hypothesis and communicate with section managers recommendations. 

• Identify and interpret trends or patterns in the collected data sets. 

• Detect anomalies, spot discrepancies and possible defects from our Fleet Management System 

• Produce insights on operations data using analytic tools (Python/Excel/Power BI) 

• Design, develop and maintain ongoing reports and dashboards. 

• Take in the lead in digitalization projects by working with key stakeholders within and outside of organization. 

• Perform any other ad-hocs duties as assigned. 

Preferred Skills

• Proficiency in Python Programming Language and Excel VBA 

• Experience in UI/UX designing and able to develop dashboard with data visualization tools (Example: Power BI and Tableau) 

• Analytical mindset driven to understand machinery and operation data 

• Strong organizational and problem-solving skills 

• Commitment to learning including new analytical methods and Harbour Craft profile 

• Ability to identify data-driven insights and trends from large data sets, keeping in mind of data quality and accuracy 

• Able to develop Robotics Process Automation (RPA) – UiPath would be a plus. 

Data Analytics

• Spearhead the design and execution of end-to-end data analytics strategies.
• Develop and manage automated data pipelines and ETL workflows.
• Perform data cleaning, preprocessing, and validation to maintain high data accuracy and integrity.
• Utilize advanced statistical and data mining techniques to analyze extensive healthcare datasets.
• Build and maintain interactive dashboards with user-friendly visualizations tailored for non-technical stakeholders.
• Deliver in-depth analytics to support clinical research and quality improvement projects, especially in areas like chronic disease management (e.g., diabetes, kidney disease, asthma).
• Create predictive models and deploy machine learning solutions, including large language models (LLMs).
• Collaborate with clinical teams to integrate Patient-Reported Outcome Measures (PROMs) into existing care processes.
• Work closely with GTO and AIO teams to improve data visibility and accessibility.
• Design and apply LLM-based solutions to streamline and optimize patient care pathways.

Data Quality & Monitoring

• Conduct regular validation to ensure the integrity and consistency of datasets.
• Detect and interpret key trends, patterns, and insights from healthcare data.
• Establish and maintain robust data quality assurance and validation protocols.
• Generate and present clear, data-driven reports and visualizations to stakeholders.
• Ensure all data visualizations are user-centric and accessible to non-technical users.
• Liaise with cross-functional teams to gather and address their specific data requirements.

Data Governance & Protection

• Implement stringent data security policies and access controls.
• Supervise data standardization and quality management initiatives.
• Ensure adherence to data privacy laws such as PDPA and HBRA.
• Develop secure protocols for safe data exchange and collaborative access.
• Promote ethical AI usage and ensure responsible deployment of LLM technologies.

Key Requirements

• Bachelor’s degree in a quantitative field (e.g., Computer Science, Data Analytics, Statistics)
• Minimum of 2 years’ experience in healthcare analytics or a similar field.
• Strong programming skills in Python, R, and SQL.
• Hands-on experience with data visualization platforms such as Tableau, Power BI, or TIBCO Spotfire.
• Proficiency with cloud analytics environments, especially Databricks.
• Solid foundation in statistical methods, including predictive modeling, A/B testing, and time-series analysis.
• Skilled in deploying and fine-tuning AI/ML models, including LLMs, within healthcare contexts.
• Experience working with cloud providers, particularly AWS.
• Familiarity with container technologies like Docker and Kubernetes.
• Experience using modern web frameworks such as Streamlit, NextJS, and TypeScript.
• Proficient in REST API development using frameworks like FastAPI.
• Understanding of database design, with hands-on experience using tools like SQLAlchemy.
• Capable of working with large and complex datasets.
• Proficient in using Git for version control and collaborative coding.
• Strong grasp of CI/CD pipelines and DevSecOps best practices.
• Knowledge of medical terminology and healthcare IT systems.
• Demonstrated ability to manage stakeholders and drive successful project outcomes.
• Excellent analytical thinking and problem-solving capabilities.
• Effective communicator with strong presentation, writing, and interpersonal skills.
• Highly detail-oriented, with a commitment to accurate data handling and analysis.
• Able to convert business challenges into technical data solutions.
• Team-oriented, proactive, and capable of thriving under time constraints.
• Comfortable working both independently and collaboratively in dynamic environments.

To apply, please visit www.gmprecruit.com

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Key Responsibilities

• Act as the primary liaison with external network and infrastructure vendors.
• Monitor network and system health, managing incident response and escalation where required.
• Maintain server environments, including hardware oversight and system configuration.
• Execute scheduled maintenance activities such as backups, patch management, and updates.
• Provide user support for the Flux trading system, including access setup and troubleshooting.
• Deliver technical support for end-user devices, covering deployment, upgrades, and issue resolution.
• Lead coordination of complex technical problem resolution across internal teams and third parties.
• Implement infrastructure improvements and optimisation initiatives.
• Produce and maintain IT documentation, operational procedures, and governance standards.
• Conduct security reviews and support implementation of protective controls.
• Participate in infrastructure-related projects including migrations, rollouts, and upgrades.

Requirements

• Diploma or Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a related discipline.
• Proficient in Microsoft Excel, including the use of advanced functions, data analysis, reporting, and spreadsheet management.
• Strong knowledge of enterprise IT infrastructure, cloud environments, and system operations
• Exposure to financial services, trading, or other fast-paced operational environments would be advantageous
• Comfortable working in a shift-based environment to support business and operational needs.

Working Arrangement

• Able to support a rotating 9-hour shift schedule between 9:00 AM and 11:00 PM.

Our esteemed client in the IT industry is seeking a Business Analyst to join their dynamic team:

• Employment Type: 1-year renewable contract
• Position: Business Analyst
• Location: Central (Nearest MRT: Clarke Quay / City Hall)
• Working Hours: Monday to Friday, 8.30am to 6pm
• Salary Package: Up to $7,600 + Bonus

Job Responsibilities:

• Drive product outcomes by delivering data-driven insights and recommendations.
• Perform market analysis to identify problem areas and potential opportunities.
• Review existing solutions to uncover gaps, synergies, or areas for improvement.
• Conduct user research and interviews to support problem definition and solution development.
• Establish success metrics, track performance, and develop dashboards for monitoring.
• Analyze post-launch results to identify improvements and optimization opportunities.
• Assess the impact of proposed changes and evaluate resource requirements accordingly.

Job Requirements:

• Minimum a Diploma in Computer Science, Business or related discipline with at least 4 years of relevant working experience.
• Preferably have hands-on experience with configuration in ServiceNow, or be willing to take on hands-on responsibilities involving configuration of SaaS/COTS platforms (e.g., ServiceNow).
• Experience working end-to-end with product or project teams in delivering solutions.
• Able to work independently in a fast-paced environment and manage competing priorities effectively.

Ready to apply? Here’s how: 

• Click the APPLY button, or 
• Email your resume (in MS Word or PDF format) to adelin@intuitrecruitment.com. Include the job title in your email subject line for prompt processing. 

Only shortlisted candidates will be notified. 

By submitting your application, you consent to the collection and use of your personal data under Personal Data Protection Act (PDPA). 

Adelin Chong | EA Personnel Reg No.: R1875641 

Intuit Recruitment Pte Ltd | EA License No.: 25C2793 

We are looking for a motivated Business Analyst to support a live production system. This is a hands-on role that combines process analysis with day-to-daysystem support. You will work closely with stakeholders, understand how existing processes work, identify areas for improvement, and help keep the system running smoothly.

Key Responsibilities

•       Understand current processes through discussions, interviews, and data review

•       Identify gaps and recommend practical improvements to existing workflows

•       Work with stakeholders and vendors to define and document future-state processes

•       Produce clear process documentation using standard tools (e.g. Visio, Confluence, draw.io)

System Support& Operations

•       Handle L2 support tickets and perform basic system troubleshooting

•       Manage small enhancements and change requests from intake through to delivery

Requirements

Experience

•       Minimum 3 years of relevant experience with someone having experience working on or supporting a live production or operational system

•       Hands-on experience handling L2 support tickets or basic system troubleshooting

•       Familiarity with ticketing or ITSM tools (e.g. Jira, ServiceNow)

•       Exposure to Agile or ITIL practices

•       Basic SQL or data querying skills

•       Good communication skills — comfortable running meetings and writing requirements

The role sits within the Capital Markets Department and will support senior originators and syndicates in Debt Capital Markets.

Key Responsibilities

• Maintain and update data used in marketing material;
• Prepare pitching material for potential clients, undertaking relevant analysis, identifying relevant comps;
• Assist in developing market updating and indicative pricing to prospective issuers;
• Assist in transaction execution and taking a lead role in certain aspects thereof;
• Liaise with other desks within the bank to furnish the ad-hoc internal works.
• Other ad-hoc projects and works as required by the manager.

Requirements

• 1-2 years of relevant experience
• Min Degree holder
• Good team player and strong interest in the capital markets
• Highly detailed-oriented, self-motivated and fast learner;
• Ability and dedication to meet strict deadlines;
• Proficient in MS Excel and PowerPoint

• 4–5 years of experience preffered
• Experience working on digital projects, digital transformation initiatives, or customer-facing digital platforms.
• Banking or financial services industry experience is preferred.
• Experience in requirements gathering, analysis, documentation, and stakeholder management.
• Familiarity with Agile/Scrum delivery methodologies.
• Experience preparing BRDs, FRDs, user stories, process maps, and use cases.
• Knowledge of UAT planning and execution.
• Strong analytical, problem-solving, and communication skills.

Information Security Analyst - Financial Services

Job Summary

Responsible for cyber governance, risk management, and security operations within a regulated financial services environment. Develops and implements security policies, ensures regulatory compliance, coordinates security testing, and manages incident response and business continuity programs.

Key Responsibilities

Governance & Compliance:

• Provide cyber governance and risk management oversight
• Develop and maintain security policy framework and standards
• Ensure compliance with applicable regulations and standards (ISO 27001, NIST, regional financial services guidelines)
• Manage and track vulnerability remediation status
• Coordinate penetration testing and escalate material security risks to senior forums
• Conduct third-party due diligence for compliance and operational risk

Risk & Incident Management:

• Identify and assess cyber risks; recommend security solutions and initiatives
• Monitor security alerts and investigate security breaches and incidents
• Manage security incident response according to established protocols
• Maintain incident response plans and playbooks
• Develop and maintain Business Continuity Program; coordinate with department operations to create unified business continuity plan

Regulatory & Stakeholder Relations:

• Act as primary contact for senior management and regulatory body inquiries
• Ensure audit findings are remediated and independently validated within agreed timelines
• Conduct annual disaster recovery exercises with internal and external parties
• Provide security advisory on emerging threats and vulnerabilities

Access & Infrastructure:

• Develop and implement identity and access management policies
• Monitor and audit user access activities
• Assess infrastructure, systems, and applications for compliance and vulnerabilities

Awareness & Training:

• Maintain user cyber awareness programs
• Coordinate security awareness training for staff

Required

• 5 years' information security experience
• Strong analytical and problem-solving skills
• Familiarity with SIEM tools (Splunk) and vulnerability assessment tools (Tenable Nessus)
• Strong written, oral, and presentation skills
• Undergraduate degree in Computer Science, Information Technology, Engineering, or equivalent

Preferred

• CISSP, CISA, or CEH certification
• Graduate degree in related field
• Knowledge of regional financial services regulations and guidelines

About GlobalFoundries 

GlobalFoundries isa leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.gf.com. 

Job Summary

The role is accountable for defining and driving enterprise strategy, platform governance, and system performance across GlobalFoundries IT. This role provides thought leadership, monitoring, and automation capabilities, ensuring scalable, standardized solutions that align with business priorities. The position operates at a high level of autonomy, influencing senior stakeholders and leading cross-functional transformation initiatives.

Responsibilities

• Own and drive enterprise performance and reliability of IT systems, including infrastructure, applications, network, and monitoring platforms, ensuring proactive issue detection and resolution
• Define, standardize, and govern processes across the lifecycle, ensuring alignment with best practices and global consistency
• Lead the design and integration of monitoring tools to enable automated event management, predictive alerting, and improved service resilience
• Architect and implement scalable automation solutions leveraging tools to enhance operational efficiency and reduce manual effort
• Drive Lean Six Sigma initiatives, including enterprise gap analysis, process definition, and value stream optimization to eliminate waste and improve effectiveness
• Provide governance and technical leadership, including application architecture, customization, workflow design, and release management
• Oversee end-to-end testing strategy (UAT, regression, post-release), ensuring quality, stability, and minimal business disruption
• Lead enterprise event and incident management transformation, ensuring timely response, root cause resolution, and minimized downtime for critical business systems
• Establish standards and oversight for system deployment, including OS installation, SOE image management, and enterprise configuration practices

Leadership & Impact

• Serve as a recognized SME and trusted advisor to senior leadership on strategy, platform capabilities, and digital transformation initiatives
• Lead complex, cross-functional programs and influence stakeholders across IT, Manufacturing, and Engineering organizations
• Build and develop organizational capability by mentoring team members and driving technical and functional excellence
• Translate strategic priorities into execution roadmaps, ensuring disciplined delivery and measurable business outcomes

Required Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Computer Applications, or related field
• 10+ years of relevant experience in IT business analysis, ITSM, or enterprise systems
• Demonstrated experience leading large-scale initiatives, platform governance, and cross-functional transformation
• Experience with Lean Six Sigma and RCA methodologies

GlobalFoundries is an equal opportunity employer, cultivating a diverse and inclusive workforce. We believe having a multicultural workplace enhances productivity, efficiency and innovation whilst our employees feel truly respected, valued and heard. 

Asan affirmative employer, all qualified applicants are considered for employment regardless of age, ethnicity, marital status, citizenship, race, religion, political affiliation, gender, sexual orientation and medical and/or physical abilities. 

All offers of employment with GlobalFoundries are conditioned upon the successful completion of background checks, medical screenings as applicable and subject to the respective local laws and regulations. 

Key Responsibilities

• Work with business stakeholders to gather, analyze and document business requirements.
• Translate business needs into functional specifications, user stories, process flows and acceptance criteria.
• Act as a domain expert for insurance processes such as policy administration, underwriting, claims, billing, renewals, endorsements and customer servicing.
• Analyze insurance data to identify trends, gaps, risks and improvement opportunities.
• Use SQL to query databases, validate data, perform impact analysis and support reporting requirements.
• Collaborate with data analysts, developers, testers, architects and product teams to ensure successful delivery.
• Support requirement walkthroughs, sprint planning, backlog grooming, UAT and production validation.
• Create business process maps, data flow diagrams, BRDs, FRDs and other project documentation.
• Assist in data mapping, source-to-target analysis, data quality checks and reporting validation.
• Ensure solutions comply with business rules, regulatory requirements and insurance industry standards.
• Identify process improvement opportunities and recommend data-driven solutions.
• Support defect triage, root cause analysis and issue resolution during testing and implementation phases.

Job Requirements:

• Over 7 years of experience as a Business Analyst, preferably in insurance or financial services.
• Strong insurance domain expertise across one or more areas: Life Insurance, Health Insurance, Property & Casualty Insurance, Commercial Insurance, Claims Management, Policy Administration, Underwriting, Billing and Payments.
• Strong understanding of insurance workflows, business rules, forms, regulatory needs and operational processes.
• Hands-on SQL experience for data analysis, validation and reporting.
• Good understanding of relational databases, tables, joins, filters, aggregations and data quality checks.
• Experience in data analytics, reporting, dashboard requirements, KPI analysis and business insights.
• Ability to analyze large datasets and translate findings into business recommendations.
• Strong experience in requirement gathering, stakeholder management, documentation and UAT support.
• Experience working in Agile/Scrum environments.
• Strong written and verbal communication skills.
• Ability to work independently and coordinate with cross-functional teams.