Total 449 call center job vacancies in Malaysia

Act as the first point of contact for the customers
- Supporting Client’s calls
- Calls will be recorded, and information needs to be input into system
- Call are coming in from our telephony - soft phone Avaya
- Understanding both internal and external customers, anticipating customer needs and giving a high priority to customer satisfaction
- Provide satisfactory explanations to customers and take remedial action where necessary
- To alert superior of recurring service failures so that corrective actions may be taken to avoid future problems
- Ad-hoc duties that related to contact centre projects.

Requirement

• Minimum 'O' level/ Higher NITEC/ Diploma in any discipline
• Preferably with prior office administration experiences
• Location: Greenwich/ UBI Location. Working hours are 8.30am to 6.00pm (Monday to Friday) or 7.00am to 4.45pm/ 10.00am to 7.45pm (any 5 days of the week including one weekend)

Interested candidates please send in your resume to:

Topaz Liang Huimin (CEI No. R1104500), email to: west5@recruitexpress.com.sg

EA License No: 99C4599

Our esteemed client is looking for Customer Service Associate (Call Centre)

• Competitive Compensation

• Diverse Work Settings

• Opportunities for Career Growth.

Job Responsibilities:

• Handle enquiries from callers

• Attend to calls in professional manner

• Timely rectification of issues

• Ensure enquiries are attended to, according to guideline

• Log enquiries onto the system

Requirement:

• Min O Level

• 2 - 3 years of call centre services experiences preferably

• Able to adapt to fast pace environment.

• Passionate in customer service

• A positive team player with the ability to work independently and a strong work ethic.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOL Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsibilities:

• To support day to day shift duties, facility system operation, and preventive/predictive maintenance programs for facilities system, ensuring good system reliability and optimum efficiency
• Conduct routine monitoring of all the Building Facilities and systems such as cooling towers, vacuum pumps, condenser water pumps, AHU, air compressors, air dryers, electrical system, plumbing and temperature & RH monitoring system
• Respond to feedback/issues and perform troubleshooting to restore/resume the operation back to normal
• Assist the Engineer in system improvement and modification projects
• Maintain proper records of maintenance-related documentation
• Assist the Engineer in the development and implementation of maintenance programs
• Coordinate contractor services for equipment maintenance, housekeeping activities
• Coordinate with Vendors to conduct mandatory servicing of facilities system and equipment
• Carry out all daily work activities complying with the applicable local government regulations, applicable corporate directives and applicable standards
• Inspect, identify and resolve issues of facilities system
• Assist the Engineer for inventories tracking such as appropriate spares, consumables, and other resources necessary for the day-to-day operation
• Provide administrative support to upkeep ISO or auditable documentation (i.e. ISO, IATF, RBA, VDA, EAL6, Customers, etc)
• Keep abreast of changes to the applicable local government regulations and applicable corporate directives

Requirements:

• NITEC / Higher NITEC / Diploma in Electrical or Mechanical Engineering
• At least 2 years of relevant experience in a semiconductor or manufacturing environment
• Able to work 12-hour shifts

【Job Responsibilities】

• Solution Design & Strategy: Lead the end-to-end design and planning of comprehensive data center solutions. Analyze client requirements to develop technically sound and commercially viable proposals, with a specialized focus on Critical Power (e.g., UPS, Lithium Battery Backup) and Cooling Systems.
• Product & Solution Competitiveness: Collaborate with product development teams to provide field-driven insights. Champion the development and verification of scenario-specific solutions based on typical customer requirements to enhance the overall market competitiveness of our portfolio.
• Strategic Business Development: Identify and capitalize on key opportunities to break into new markets, valued industries, and strategic accounts. Develop standardized, replicable solution packages and enable field teams to improve operational efficiency and win rates.
• Stakeholder Management & Project Leadership: Serve as the primary technical point of contact for clients, consultants, and internal teams. Manage the solutioning process from initial engagement through to project execution, providing technical oversight and troubleshooting expertise.
• Technical Evangelism & Client Engagement: Develop and deliver compelling technical presentations and proposals. Build and maintain trusted advisor relationships with client executives, effectively articulating the value proposition of our solutions.
• To collaborate and communicate directly with Singapore-based regulatory bodies and local stakeholders, as well as to support collaboration with Chinese-speaking global decision-makers, domestic manufacturing partners, and regional headquarters counterparts based in China.

【Requirements】

• A Bachelor's degree in Engineering, preferably in Electrical Engineering.
• A minimum of 5 years of professional experience in the data center industry, with a proven track record in data center consulting, planning, and solution design.
• Deep technical expertise in Data Center Critical Power and Cooling systems (including UPS and Lithium Battery technologies). Hands-on experience with system deployment is highly advantageous.
• Demonstrable experience in developing and winning overseas projects. Exceptional communication and interpersonal skills, with the ability to collaborate effectively across functions, cultures, and international organizations.
• Strong analytical, problem-solving, and collaboration skills to navigate and resolve complex technical and commercial challenges.
• Excellent presentation and solution-development skills. A self-motivated professional who can work both independently and as part of a collaborative team, with a results-driven commitment to task completion.
• Familiarity with key industry standards and specifications, such as Uptime Institute Tiers, TIA-942, and relevant IEC standards.
• This role requires proficiency in both English and Mandarin (written and spoken) to communicate effectively with Singapore-based regulatory bodies and local stakeholders, as well as to support collaboration with Chinese-speaking global decision-makers, domestic manufacturing partners, and regional headquarters counterparts based in China.

Interested candidate please click "APPLY" to begin your job search journey.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. 

PERSOL Singapore Pte Ltd

•RCB No. 200007268E • EA License No. 01C4394

•Registration ID: Heah Sian Wei R23117518

Our client is a well established data centre and IT infrastructure company that focuses on providing carrier-neutral data centre services, network connectivity, managed services and related technology solutions.

They are looking for a motivated Data Center Engineer to support the day-to-day operations and maintenance of mission-critical data centre infrastructure. In this role, you will be responsible for ensuring the reliable operation, maintenance, and optimisation of data centre facilities.

Key Responsibilities

Data Centre Operations & Reliability

• Oversee day-to-day operations of critical infrastructure including power, cooling, fire suppression, and monitoring systems.
• Ensure high availability and resilience of all active and redundant systems.
• Lead response to alarms, incidents, and emergencies, performing root cause analysis and corrective actions.

Maintenance & Engineering

• Plan and execute preventive and corrective maintenance activities.
• Review maintenance procedures and implement improvements to enhance system reliability and efficiency.
• Manage testing of backup systems (UPS, generators, switchgear, CRAC, etc.).

Customer & Stakeholder Support

• Coordinate customer installations, move-ins, turn-ons, and infrastructure changes.
• Ensure contracted SLAs and KPIs are met or exceeded.
• Liaise with internal teams, vendors, and customers to support operational requirements.

Projects & Change Management

• Support data centre projects, upgrades, and capacity expansion works.
• Review technical designs, method statements, and risk assessments.
• Oversee contractors and ensure works are carried out safely and in accordance with standards.

Safety, Compliance & Reporting

• Ensure strict adherence to workplace safety, SOPs, and regulatory requirements.
• Prepare incident reports, operational logs, and performance reports.
• Participate in shift coverage and on-call rotation as required.

Requirements

• Willing to work 24/7 rotating shifts
• Willing to work at both locations
• At least 2-3 years of relevant experience for a data centre

Work Locations

Bedok/Woodlands

(Rotation of location will be required)

Working Hours

Morning Shift: 8.30am - 8.30pm

Night Shift: 8.30pm - 8.30am

(Shifts will rotate every 2 weeks)

Shift pattern: work 3 days rest 3 days, work 2 days rest 2 days

Salary

Up to $4800

Benefits

AWS, Variable Bonus, Allowances, Flexi benefits, 21 days annual leave

Interested candidates kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.

Search Avenue Pte Ltd

EA License No.: 25C2695

EA Registration No.: R25157669 [Amanda Wee]

• Position: Business Development Manager (Data Center Cooling / HVAC)
• Location: Boon Lay, Singapore
• Working Hours: Monday – Friday | 8.30am – 5.30pm
• Salary (commensurate on experience): Up to $5,500 Basic + Variable Bonus (Min 2 months, up to 5 months) + 16–21 Days Annual Leave + Medical
• Industry: HVAC / Data Center Cooling Solutions (MNC)

Main Responsibilities

• Identify and develop new business opportunities in the data center sector (hyperscale, colocation, enterprise) Promote chiller, CDU and FWU cooling solutions to owners, consultants and contractors
• Build strong relationships with key accounts and manage customer expectations
• Develop sales pipelines and drive opportunities from early design stage to project award
• Collaborate with sales, engineering, service and product teams to deliver integrated solutions
• Prepare customer proposals, technical presentations and solution recommendations
• Monitor project pipeline and update forecasts in internal systems
• Ensure projects comply with quality and EHS standards

Requirements

• Degree in Mechanical / Electrical Engineering or related discipline
• Minimum 3-5 years of experience in HVAC, data center infrastructure, cooling solutions, or related technical sales environment preferred
• Strong communication, negotiation and relationship management skills
• Ability to work with cross-functional teams in a matrix organization

Email me at joie@searchpersonnel.com.sg

 ***We do not charge our candidates nor bind them with any contract.***

 Joie Chang

 Deputy Consulting Director

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

We’re looking for a Team Leader to manage Customer Service Officers, ensuring daily operations run smoothly and KPIs are met. The role involves coaching and performance reviews, handling escalations, monitoring reports, and supporting audits, compliance, and projects assigned by the Contact Center Manager.  

Key Responsibilities:

• Lead and oversee daily activities, ensuring Customer Service Officers consistently meet KPIs and service benchmarks.
• Conduct regular evaluations, offering mentorship, coaching, and actionable feedback to drive performance.
• Handle customer concerns and resolve escalations at the team level efficiently and professionally.
• Prepare, review, and manage performance reports to monitor team outcomes.
• Spot recurring issues or trends and recommend practical solutions to optimize processes.
• Support administrative functions and maintain clear communication across internal and external stakeholders.
• Assist with compliance checks, audits, and contribute to special projects or assignments delegated by the CCM.

Requirements:

• Diploma or Bachelor’s degree in any discipline.
• Minimum of 2 years’ proven track record as a Team Leader in a contact center setting.
• Experience in government hotline or banking contact centers.
• Skilled in Microsoft Office tools.
• Maintains a communication style aligned with client expectations, ensuring confidence in escalation handling and stakeholder engagement.

Interested candidates may apply through the application system or send it to sg-rscontracting@morganmckinley.com. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

• You will answer and manage appointments calls and general enquiries from members of public and patients with high service quality and operational standards.
• You will also assist to answer calls and provide one-stop information and assistance to callers when required.
• In addition, you will handle the feedbacks from patients and resolving service related incidents, as well as enquiries such as the rates of consultations and medical package.
• You will also liaise with other departments on the Call Centre Services and procedures, work with the Call Centre Executive to maintain a high service level of Call Centre Services, and update patients' data when required.
• Perform other ad-hoc duties as assigned

Requirements

• Min N / O / A / NITEC in any courses
• No experience required
• Training provided

Office hours 5.5days
Govt Healthcare

Interested candidates, please forward your resume to jalenetan@recruitexpress.com.sg

Consultant: Jalene Tan (R26160390)
Recruit Express Pte Ltd (99C4599)

• Up till $2,600 basic + Allowance + Commission (Gross $3,000+)

• 5 days work week

• Conveniently located near MRT

• On the job training provided

• Call centre environment
  

Our Client, with 16 years experience in collection services, is inviting qualified candidates to fill the position as Call Centre Agent.

RESPONSIBILITIES:

• Handle inbound and outbound collection calls in a call centre environment

• Communicate and explain breakdown of amount payable to customers in detail.

• Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Banks, Telcom Support Service Providers and Commercial Clients.

• Negotiate with customers on repayment amount and payment dates, where applicable.

• Provide customer service and enhance overall collections efficiency and delinquency rates.

• Any other ad-hoc duties assigned.
  

REQUIREMENTS:

• Diploma / ‘A’ / 'O’/ Nitec

• No experience required

• Training provided

Job Description

We are seeking passionate and dedicated Language Instructors (Extracurricular) to join Wonderlingo, a bilingual education centre providing English language enrichment programmes for students aged 1–18 from both local and international school backgrounds.

The role focuses on delivering high-quality English enrichment and language development programmes that support students’ communication skills, academic readiness, and confidence in English, complementing their learning in international school environments.

Key Responsibilities:

Teach 1-to-1 and small-group English enrichment classes using Wonderlingo’s curriculum and teaching materials

Deliver engaging lessons that develop students’ reading, writing, speaking, listening, and academic language skills in an enrichment setting

Adapt lesson content to meet the needs of students from diverse linguistic and cultural backgrounds

Support curriculum development, lesson planning, and worksheet editing when required

Provide constructive and timely feedback to students and parents on learning progress

Maintain a professional, positive, and engaging learning environment aligned with Wonderlingo’s teaching philosophy

Participate in training sessions and contribute to educational and curriculum-related projects within the centre

Job Requirements

Degree in a language-related, humanities, or social sciences discipline

Recognised English language teaching qualifications (e.g. CELTA, DELTA, TEFL or equivalent)

Experience teaching English as a second or foreign language

Experience teaching children and/or adolescents in an enrichment or language centre setting is preferred

Strong communication and classroom management skills

Ability to work effectively in a bilingual and multicultural education environment

Passion for language education and working with learners across different age groups

Job Description & Requirements

As a Language Teacher, you will

• Teach group classes/1-to-1 classes/home tuition classes, based on our teaching materials
• Can design a curriculum according to our requirements

We are looking for educators who:

• Candidates should possess at least a Bachelor's or Master's degree in Education, Chinese Studies, Chinese Language, or other related fields from NUS, NTU, NIE, or other reputable universities.
• Must be fluent in both spoken and written English and Mandarin. (The role requires conducting Chinese lessons and providing written and verbal feedback to English-speaking parents regarding students’ learning progress.)
• Are confident and have a good learning attitude
• Are responsible and willing to work hard
• Have a great aptitude for teaching and are nurturing towards children
• Can portray oneself as an extension of the company professionally through one’s attire and speech
• Prior teaching experience is preferred.
• An academic background in teaching Chinese as an International Language is preferred
• Be familiar with the Singapore/International school curriculum and assessment systems.
• Must be able to work at weekends. (6-day work week)

• System Management and Maintenance

• Ensure the integrity, accuracy, and availability of data across all systems.

• Data Analysis and Reporting

•  Work with stakeholders to identify and document reporting requirements.

• Process Improvement

• Identify opportunities to optimize and automate business processes.

Requirements:

• Bachelor Degree or Diploma holder with 1 yr of working experience in Workforce Management

• Understanding of MIS Support, performance insights in Contact Center environment

• Ability to work with stakeholders

• Good communication skills

The Data Center Engineer will be responsible for overseeing the daily operations of our data center facilities, ensuring optimal performance, reliability, and security. The ideal candidate will have extensive experience managing data center infrastructure, troubleshooting hardware and network issues, and implementing best practices for environmental and power management.

Key Responsibilities:

• Monitor and maintain data center physical and virtual infrastructure to ensure 99.99% uptime.

• Manage power systems, including UPS, generators, and distribution units.

• Maintain environmental controls such as cooling, humidity, fire suppression, and security systems.

• Troubleshoot and resolve hardware, network, and environmental issues promptly.

• Perform routine inspections, preventive maintenance, and upgrades of data center equipment.

• Coordinate with vendors and internal teams for repairs, upgrades, and capacity planning.

• Develop and update documentation related to data center configurations, procedures, and incident reports.

• Ensure compliance with industry standards, security protocols, and regulatory requirements.

• Assist in disaster recovery planning and implementation.

• Support and mentor junior staff members as needed.

Requirement:

• Minimum 5 years of experience in data center operations, engineering, or related fields.

• Bachelor’s degree/Diploma in Computer Science, Information Technology, Electrical Engineering, or a related field.

• Strong knowledge of data center infrastructure, including power, cooling, and environmental systems.

• Hands-on experience with server hardware, networking equipment, and data center management tools.

• Certifications such as DCCA, CCNA, CompTIA Server+, or equivalent are preferred.

• Excellent troubleshooting, problem-solving, and communication skills.

• Ability to work under pressure and handle emergency situations effectively.

• Knowledge of industry standards and best practices for data center management.

• This is a 24/7 shift-based role located in the North-East region.

• Candidates must be flexible and willing to work on weekends as part of the operational requirements.

• Implement and monitor site-specific HSE policies and procedures in line with local regulations and project requirements
• Conduct daily site inspections, audits, and safety walkabouts to identify hazards and ensure compliance
• Lead toolbox talks, safety briefings, and training sessions for site personnel and subcontractors
• Ensure proper use of PPE (Personal Protective Equipment) and enforce safety protocols at all times
• Investigate incidents, near-misses, and accidents, and prepare detailed incident reports and corrective actions
• Coordinate with project managers, engineers, contractors, and clients to maintain a safe work environment
• Oversee high-risk activities such as working at heights, confined spaces, electrical works, and chemical handling
• Maintain and update all safety documentation, permits-to-work, and compliance records
• Support emergency response planning and drills

Working Hours: 5.5days (Mon-Fri office hours, Sat half day)

Job Scope

• Responsible for handling in-bound calls and email requests for general enquiries within the hospital targeted service standard levels.
• Managing large amounts of inbound and outbound calls in a timely manner
• Following call center “scripts” when handling different topics
• Identifying customers’ needs, clarify information, research every issue and providing solutions

Requirements

• Minimum GCE O levels/N Levels/Diploma in any discipline
• Good communication and interpersonal skills

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

For interested candidates, please send your most recent and updated resume to sallytsin@recruitexpress.com.sg

Tsin Chien Yee Sally
R25127272
Recruit Express Pte Ltd
EA License No. 99C4599