Total 40 job vacancies by U3 Infotech Pte. Ltd.

Job: Production Support Analyst

Duration: 12 months (extendable)

Key Responsibilities

• Investigate production issues, respond based on production defect severity SLAs.

• Manage and respond to users on timely manner.

• Log incident ticket for production issues and user queries

• Follow up on defect and incident closure and meet incident closure KPI.

• Make sure system availability as per respective agreed SLA.

• Ensure daily start of day (SOD) and end of day (EOD) execution for supported applications complete successfully.

• Provide support for annual Disaster Recovery (DR) exercise for supported applications.

• Provide support to System Engineers on server level patches / upgrade as and when applicable.

• Knowledge with 3rd party monitoring tools like Control-M, Genos, Splunk, SQL Monitor

• Knowledge with Market Data, and Genos monitoring setup and dashboard configuration

• Ensure application incident & task documentation is properly updated for each production release.

• Proven ability to work and resolve production incidents under strict time constraints and provide workarounds using AS400/mainframe or Unix shell or DB scripts etc.

• Strong skills in AS400, Linux/Unix Shell scripting, MS SQL, Oracle, BMC Control-M Scheduler

Good to have understanding and experience of ITIL methodology [service operation]

Key Requirements:

• Prior hand-on production support experience of OPEN Systems/AS400

• Good support knowledge in either one of the retail or wholesale payment or customer information systems

• Willing to work in onsite shift-support model [24*7]

• Hands-on experience in writing AS400 and SQL queries and parsing logs for issue investigation

• Hands-on experience in writing shell scripts (UNIX) and optimize incidents investigation.

• 2 or more years’ production support experience in bank or financial vendors across multiple technologies / platform

• Be able to work in fast pace and high-pressure working environment.

Willingness to work across platforms – UNIX / open, AS/400 and mainframe

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

- At least 3 years of hands-on experience in application development, preferably in the following areas:
o Nintex K2 (K2-Five) - Knowledge in SmartObjects, Views, Forms, and Workflows.
o C# .NET Framework and .NET Core - Focused on building robust applications andAPI interfaces.
o Microsoft SQL Server - Strong proficiency in writing complex queries, designing stored procedures, and optimizing performance.

- A good team player and starter with problem-solving mindset, analytical, and attention to detail.
- Agile, fast learner and able to adapt to changes.
- Possess a collaborative and team-first mindset with strong accountability and reliability in independent work.

Key Responsibilities:
• Propose and design application and system solutions on Nintex K2 platform that aligns with business goals and enterprise standards.
• Develop and deliver software solutions on Nintex K2 (K2-Five), including SmartObjects, Views, Forms, and Workflows.
• Build and maintain robust applications and API interfaces using C# .NET Framework and .NET Core.
• Write complex SQL queries, design stored procedures and optimize database performance on Microsoft SQL Server.
• Review code and workflows to ensure quality, performance, and maintainability.
• Investigate issues in existing systems, perform root-cause analysis, and design effective fixes.
• Review enhancement requests, propose solutions, and implement them in current systems.
• Ensure security compliance by design and timely patching and upgrades.

SKILLS: K2-Five, Nintex K2, C#, .Net, .Net Core, SQL, API

U3 Privacy Notice:
Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

· Hands-on experience in full software development lifecycle activities including requirement analysis, development, testing, deployment, and maintenance.

· Demonstrate solid programming expertise of at 3 years in Java and/or Kotlin with the ability to build scalable, secure, and high-performance backend applications.

· Develop modern user interfaces using frontend technologies such as React, ensuring responsive design and an enhanced user experience.

· Analyze complex technical problems, perform root cause analysis, and deliver effective troubleshooting solutions in production environments.

· Design system architecture, implement technical solutions, and conduct thorough code reviews to maintain coding standards and application quality.

· Work independently in providing production support, incident resolution, system enhancements, and continuous performance optimization.

· Collaborate effectively with cross-functional teams including product managers, QA engineers, DevOps engineers, and business stakeholders.

· Apply Agile methodologies such as Scrum or Kanban, actively participating in sprint planning, daily stand-ups, backlog refinement, and retrospectives.

· Demonstrate strong learning agility, adaptability to evolving technologies, and commitment to continuous improvement and innovation in software development practices.

U3 Privacy Notice: 

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

• Experience with software design and development
• Able to analyze user requirements to inform application design
• Minimum 3 years of hands-on software development experience in Python.
• Good written and verbal communication skills.
• Agile, fast learner and able to adapt to changes.
• Experience in TypeScript, React, C#, MSSQL.
  
  U3 Privacy Notice: Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

We are looking for committed talent to join a new joint-venture semiconductor wafer manufacturing company with exciting opportunities for career progression and promotion, learn new skills quickly, and contribute to the company’s success.

Role Summary

You will be responsible and focused on improving tool performance and availability, in charge of maintenance, diagnosing failures and implementing effective solutions to meet uptime and cycle time requirements in the specific module (Diffusion, Etch (Dry & WET), Photolithography, Metrology, Physical Vapor Deposition, Thin Film - Chemical Vapor Deposition or Chemical Mechanical Planarization).

Key Responsibilities

• Handle on-duty tasks and conduct fundamental alarm troubleshooting; identify root cause and problem-solve critical equipment issues with urgency.
• Execute tool handovers and maintenance reporting per cleanroom standards.
• Operate and maintain tools, collaborate with engineering teams to improve tool performance and availability.
• Manage spare part inventory and coordinate with vendors or contractors for parts replacement and technical support.
• Perform preventive and corrective maintenance on advanced 300mm semiconductor tools for specific module process.
• Operate under rotating shifts (day/night), including weekends and holidays, in a 24/7 fab environment.

Education Qualification & Essential Experiences

• Diploma’s or higher degree in Electrical and Electronics Engineering, Mechanical Engineering or STEM related fields
• Experience in a 12’’ (300mm) fab environment is highly preferred.

Key Skills and Attributes

• Strong problem-solving ability, hands-on technical aptitude, and willingness to work shifts.
• Good interpersonal and communication skills to work effectively across functions and geographical teams with diverse background
• Goal driven and an excellent team player that can work under pressure in a dynamic and fast-paced environment
• Has a growth mindset, prioritizing adaptability, resilience, innovation, and ongoing learning to support business needs

Location: Tampines

• Identify and recommend improvement areas in existing enterprise security architecture to address evolving cybersecurity threats.
• Align and balance business requirements with cybersecurity, information, and technology requirements, based on the organization’s risk appetite.
• Evaluate, perform proof-of-value/proof-of-concept, design, build and implement enterprise-class cybersecurity systems.
• Develop integrated security operating models and documentations to ensure operational efficiency, scalability, and sustainability.
• Act as a domain expert and trusted partner in cybersecurity; and able to work closely with stakeholders in technology and other business groups on cybersecurity engineering related matters.

Skillset (Must have):

• Possess a strong combination of technical and analytical skills in cybersecurity, including expertise in data loss prevention, data security posture management, enterprise digital rights management, and general data security technologies.
• Hands-on experience in implementing and operationalizing data security solutions and data protection, for both structured and unstructured data, specifically:
  Data discovery, classification, and labelling
  Data encryption, masking, tokenization
  Data Loss Prevention (DLP)
  Enterprise Digital Rights Management / Information Rights Management
  Privacy Enhancing Technologies and Confidential Computing
  Key and certificate management
  Hardware Security Modules (HSM)
  Access controls
  
• Secure file transfer and data store (including SaaS solutions)
• Familiarity with Cloud security and data security and protection in Cloud environments (e.g., AWS, Azure, Google Cloud).
• Possess scripting and coding skills, with proficiency in Java, Python, C#, or similar programming languages, and good understanding of REST API’s and JSON.
• Ability to create and maintain automation scripts.
• Familiarity with Cloud security and data security and protection in cloud environments (e.g., AWS, Azure, Google Cloud).
• Strong written and verbal communication skills, with the ability to convey technical information to non-technical stakeholders.
• Ability to work collaboratively with cross-functional teams and build strong working relationships.
• Apply critical thinking skills to analyze complex security issues, evaluate potential solutions, and make well-informed decisions.

U3 Privacy Notice: 
Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Role: Private Banking Batch Support
Duration: 12 months
Location: Singapore

Years of experience required: 10 years

Responsibilities:

• Manage PB batch jobs, including new job setup, scheduling, execution, and monitoring across the project lifecycle from Development and SIT through UAT environments.
• Monitor batch jobs and provide operational support for issues such as job failures, overruns, or missed executions; document incidents in JIRA and collaborate with developers to investigate and resolve root causes.
• Prepare detailed batch execution and run-status reports to support testing, validation, and management reporting requirements.
• Develop and maintain batch execution Standard Operating Procedures (SOPs) to support a smooth and compliant production handover.

Requirements:

Education:

• Bachelors’ Degree in Computer Science or related field.
• At least 10 years’ relevant experience preferably in a Finance Institution.

Essential:

• You must develop solid understanding of PB system flow and dependencies to effectively support batch scheduling, execution and monitoring.
• You are expected to produce clear and comprehensive documentation and ensure proper knowledge transfer to the production support team following project cutover.
• You are expected to collaborate closely with developers, system analysts and architects to design and implement technical solutions that are fit for purpose for the PB system, while meeting all security, regulatory, and architectural standards.
• You are expected to work on shift schedules, including overnight shifts to support EOD batch execution for PB projects.
• You are expected to strictly adhere to UOB standards, policies, and procedures in all deliverables and activities, with no deviations.

Key Domain / Technical Skills (Indicate up to 3 areas):

• Temenos Wealthsuite Front Office / Triple’A Plus
• Red Hat Linux, AIX, Shell scripting
• Oracle, Sybase, SQL
• Control-M
• JIRA, Confluence, Remedy

Key Technical Skills / Experience

· Semiconductor‑related experience, particularly in front‑end processes, is preferred.

Core Responsibilities

· Installation, servicing, and maintenance of equipment.

· Provide technical support to ensure optimal equipment performance and reliability.

Experience

· Entry‑level candidates with the right attitude and learning mindset are welcome.

· Relevant experience will be considered for more senior‑level roles.

Work Location / Arrangement

· On‑site

Strong safety‑minded attitude and awareness of workplace safety requirements.

SKILLS: Installation, servicing, Equipment Maintenance, technical support.

U3 Privacy Notice: 

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Role: Risk & Control Coordinator
Duration: 12 Months (renewable)
Singapore

Responsibilities:

• Be the liaison between the Governance team and supporting teams throughout the audit cycle
• Provide administrative and project management support for audit and governance-related engagements
• Track, manage, and monitor the status of critical tasks and deliverables
• Coordinate and submit data/documentation for submission
• Perform sanity checks on internal responses to requests to determine whether they meet the auditor's request in an appropriate manner and level of detail
• Manage the data gathering required to close out audit engagements
• Ensure teams are aware of all upcoming deliverables, deadlines, and possible issues/findings
• Monitor responsiveness and timeliness of requests for information and meetings, and follow up with appropriate levels of management if requests are untimely
• Maintain a current inventory of audits with a clear understanding of the status of each

Requirements:

Education:

• Bachelor’s degree in computer science or related field
• Preferably have a minimum of 2 years of experience in Information Technology
• Preferably have 1 to 2 years of experience working in a Banking and/or Finance environment

Essential:

• Strong team skills, including the ability to establish and maintain effective working relationships with all levels within an organization, fostering collaboration internally/externally with vendors and staff
• Demonstrate strong analytical and problem-solving skills
• Process-oriented and organized
• Knowledge of clerical and administrative procedures and systems such as filing and record-keeping

Summary:

• Require a highly skilled engineer with extensive experience in GitHub, JFrog, Terraform, and Cloud technologies such as AWS and Azure.
• He/she is expected to support the team in operational activities, including but not limited to platform support and maintenance, as well as development work related to these technologies.

Skillset Requirements

• Minimum 5 years of strong DevOps experience with strong experience in CI/CD pipeline and artifactory management.
• Proficiency with CI/CD workflows such as GitHub Action, Jenkins.
• Proficiency with artifact repository management systems such as JFrog, Nexus.
• Strong Linux administration skills and Shell scripting expertise.
• Experience with software engineering with in at least one of these programming languages: JavaScript, Java, Python, or .NET
• Experience with containerization technologies such as Docker, Kubernetes, EKS, Helm (Relevant certifications are a plus).
• Experience with AWS and solid understanding of Cloud services and infrastructure management (AWS certifications are a plus).
• Experience with Iac such as Terraform, Cloud formation.
• Experience in diagnosing and resolving complex system issues across multiple technology layers.
• Excellent communication skills to work effectively with diverse engineering teams.
• Strong team-player mindset and focused on leveraging experience to help the team succeed.
• Passion for advocating and implementing best practices in Software Engineering and DevOps.
  
  U3 Privacy Notice: 
  Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

KeyAccountabilities

• HPC Systems Operations: Administer, operate, and maintain Linux-based HPC clusters, including compute, storage, and high-speed networking
• Manage and support:
  HPC job schedulers (e.g. Slurm, PBS Pro, LSF)
  Parallel file systems (Lustre, GPFS/Spectrum Scale, BeeGFS)
  Cluster management and provisioning tools
  Perform system monitoring, patching, upgrades, and capacity planning.
  Troubleshooting and resolve hardware, software, OS, and network issues across HPC environments
• Participate in on-call or escalation support rotations as needed
• Work with our software engineer to support our AI/DL applications and our desktop engineer to help with user problems as required.
• Advice and guidance to researchers for HPC application development, debugging, optimization and parallelization

Strong hands-on experience with:

• Linux operating systems (RHEL, Rocky, SUSE)
• HPC schedulers and resource managers
• Parallel file systems
• Understanding of HPC performance tuning and optimization techniques.
• Linux Operating systems

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Please refer to U3’s Privacy Notice for JobApplicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When youapply, you voluntarily consent to the collection, use and disclosure of yourpersonal data for recruitment/employment and related purposes.

• Handle post sales inbound and outbound calls and provide necessary assistance to customers on policy maintenance matters (eg. Endorsements, Cancellations, Payments, Complaints, etc)
• Ability to understand customers' needs and provide appropriate solutions and attention
• Manage all enquiries and requests according to our policies and procedures (strive for first call resolutions)
• Effectively handle customers’ concerns and complaints and strive to resolve situations to customers' satisfaction
• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
• Ensure that feedback relating to products and services is escalated to relevant parties and documented within systems
• Actively participate in process improvement sessions, providing constructive feedback and suggestions
• Work towards the team’s objectives and demonstrate commitment to achieve business targets and personal goals
• Assist in any other assignments/duties as and when required. 

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Please refer to U3’s Privacy Notice for JobApplicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When youapply, you voluntarily consent to the collection, use and disclosure of yourpersonal data for recruitment/employment and related purposes.

Responsibilities

• Deploy, configure, and manage Azure cloud infrastructure (VMs, AKS, App Services, networking, storage, security)
• Monitor system performance, troubleshoot incidents, and optimize workloads
• Automate infrastructure using Jenkins, PowerShell, Azure CLI scripting 
• End-user support and escalation
• Ensure compliance with security, governance, and operational standards. Like MAS TRM, PCI-DSS

EXPERIENCE
Azure Application ServicesAzure Gateway and Load BalancingAzure Networking (TCP/IP subnetting, VoIP, VNet Peering, S2S & P2S VPN)Azure CLI, PowerShell, YAML or others automation scripting
Experience in Cloudflare DNS and Web Application Firewall
Experience in cloud and network monitoring (Azure monitor, Log Analytics, Dynatrace, Grafana, PRTG)
Experience in Azure Kubernetes Services (AKS) & Container
Experience in DevOps and CI/CD tools (Azure DevOps, Jenkins, Bitbucket, Terraform)
Experience in Visual Studio Code, Docker, OpenLens tools

Microsoft Certificate: Azure Associate, DevOps Engineer Expert, Azure Security Engineer, Azure Solutions Architect or above.

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Please refer to U3’s Privacy Notice for JobApplicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When youapply, you voluntarily consent to the collection, use and disclosure of yourpersonal data for recruitment/employment and related purposes.

Required Skills & Qualifications:

• Minimum 5 years of experience in system development.
• Minimum 4 years of experience in Java/Kotlin.
• Strong problem solving and troubleshooting skills.
• Strong communication and collaboration skills.
• Able to design, implement solution, and perform code review independently.
• Able to provide production support independently.
• Agile, fast learner and able to adapt to changes.
  
  U3 Privacy Notice: Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

• Design, develop, and maintain the central automation platform supporting hybrid cloud environments (AWS, Azure, on-prem).
• Build reusable automation frameworks, modules, and APIs that other teams can leverage to design their own automation workflows.
• Define and enforce automation standards, governance models, and best practices across the enterprise.
• Provide enablement and onboarding support for infrastructure, and application teams adopting the automation platform.
• Develop documentation, templates, and reference architectures to accelerate automation adoption across teams.
• Implement Infrastructure-as-Code (IaC) using Terraform and Ansible to ensure consistent, auditable, and secure provisioning.
• Develop orchestration workflows integrating with infrastructure components (Windows, Linux, DNS, AD, vCenter, Databases, etc.) via SDKs and APIs.
• Automate operational tasks, runbooks, and incident response workflows to reduce Mean Time to Detect (MTTD) and Mean Time to Resolve (MTTR).
• Build self-healing and auto-remediation capabilities using event-driven automation frameworks
• Deep understanding of SRE principles, service health modelling, error budgets, and auto-remediation design. Deep understanding of SRE principles, service health modelling, error budgets, and auto-remediation design.
• Very Good understanding of Infrastructure and Cyber Services and applications.
• Familiarity with financial sector operational resilience frameworks, regulatory compliance, and incident governance.

Skills: 

Minimum 5 years of experience in Infrastructure automation or SRE roles, with strong automation and platform engineering focus.

Proven experience designing and delivering enterprise-scale automation and orchestration solutions.

Technical Skills:

• Integration & Orchestration: ServiceNow Orchestration, Microsoft System Center Orchestrator, BMC Helix, or equivalent.
• Automation / IaC: Terraform, Ansible, Ansible EDA, Python, PowerShell, Bash.
• Compliance & Policy Enforcement: Terraform Sentinel, Ansible Lint.
• Cloud Platforms: AWS and Azure.
• Observability Tools: DataDog, Dynatrace, Splunk, ELK.
• CI/CD & DevOps: GitHub, Github Actions.
• Security & Governance: Familiarity with encryption, access management, and regulatory frameworks (e.g., MAS TRM, DORA).

U3 Privacy Notice: 
Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.