Total 33 job vacancies by The Fullerton Hotel

6 months maternity cover

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• To scrutinize all invoices and verify their accuracy. 

• To double check invoices with purchase orders and receiving receipts. 

• To maintain records of all disbursements as required for company controls. 

• To process vendor payment via DBS bulk payment. 

• To reconcile vendor SOA and resolve discrepancies 

• To maintain proper filling and documentation as required by the Hotel. 

• To assist in month-end closing activities 

• Performs any other related duties that may be assigned from time to time.  

SKILLS & ABILITIES

• Min Diploma in in Finance/Accounting with 3 years related experience and/or training in similar capacity; or equivalent combination of education and experience.
• Candidate that has hospitality experience has an added advantage.
• Ability to work independently and in a fast-paced environment.

As a Captain, you will be responsible for upholding the highest quality standards for the food and beverage (F&B) operations in our F&B outlets.

Job Descriptions:

• To develop and maintain the highest standard of quality as they relate to presentation, supervision and control of food and beverage service
• Assist in preparation, table set up and ensure the proper handling of all operating equipment
• Responsible for providing friendly, excellent service to all guests
• Ensuring cleanliness and timely service are rendered to the guests at all times
• Anticipating guest’s needs and preferences
• Have thorough knowledge of the Restaurant/ Outlet menu.

Job Requirements:

• Able to work on rotating shifts including weekends and public holiday
• Pleasant disposition with good interpersonal skills
• Customer-focused approach and a strong sense of patience.
• Able to work in a fast-paced environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

•Has to be always well prepared and knowledgeable about all recipes, presentations and taste of dishes established by hotel policy.

•Checks the quality of raw materials in assigned areas, as well as their storage, handling and usage.

•Conducts training on all related food preparations, hygiene and grooming standards in conjunction with the Sous Chef.

•Keeps the Sous Chef informed about all aspects of assigned section, including equipment, working environment, staff problems and departmental relations.

•Attends kitchen meetings in absence of the Sous Chef and counsels subordinate’s employees if necessary.

•To ensure that all kitchen Mise en Place is prepared according to production plan.

•Assists Sous Chef in creating and developing new dishes and recipes by keeping up with the latest market trends.

Requirements:
•Completion of GCE ‘O’; or minimum of two years related experience and/or training; or equivalent combination of education and experience.

•Knowledgeable in all food products

•Knowledge of all cooking methods

•Knowledgeable in all cutting methods

•Trained in all food safety and sanitation standards

· Has to be always well prepared and knowledgeable about all recipes, presentations and taste of dishes established by hotel policy.

· Checks the quality of raw materials in assigned areas, as well as their storage, handling and usage.

· Conducts training on all related food preparations, hygiene and grooming standards in conjunction with the Sous Chef.

· Keeps the Sous Chef informed about all aspects of assigned section, including equipment, working environment, staff problems and departmental relations.

· Attends kitchen meetings in absence of the Sous Chef and counsels subordinate’s employees if necessary.

· To ensure that all kitchen Mise en Place is prepared according to production plan.

· Assists Sous Chef in creating and developing new dishes and recipes by keeping up with the latest market trends.

SKILLS & ABILITIES

· Completion of GCE ‘O’; or minimum of six months related experience and/or training; or equivalent combination of education and experience.

· Ability to develop test recipes and/or techniques for food preparation/presentation.

· Knowledge of food inventory

As a Captain, you will be responsible for upholding the highest quality standards for the food and beverage (F&B) operations in our F&B outlets.

Job Descriptions:

• To develop and maintain the highest standard of quality as they relate to presentation, supervision and control of food and beverage service
• Assist in preparation, table set up and ensure the proper handling of all operating equipment
• Responsible for providing friendly, excellent service to all guests
• Ensuring cleanliness and timely service are rendered to the guests at all times
• Anticipating guest’s needs and preferences
• Have thorough knowledge of the Restaurant/ Outlet menu.

Job Requirements:

• Able to work on rotating shifts including weekends and public holiday
• Pleasant disposition with good interpersonal skills
• Customer-focused approach and a strong sense of patience.
• Able to work in a fast-paced environment.

About Lantern

Lantern at Fullerton Bay is already celebrated for its distinctive character, approachable style, and vibrant social atmosphere. Poised to transform into a leading social and cocktail destination, Lantern will blend creativity, sophistication, and a relaxed, welcoming vibe. Our vision is to reimagine the bar experience with a bold, innovative beverage program, engaging activations, and a dynamic atmosphere that sparks connection and celebration. We are now seeking passionate, talented, and creative individuals to join us on this journey—people who thrive in a fast-paced environment, love crafting memorable guest experiences, and want to play a key role in shaping Lantern’s identity as a must-visit, standalone bar in the heart of the city.

As a Guest Relations Executive, you will be responsible for upholding the highest quality standards for the food and beverage (F&B) operations in our restaurants, bars and to fulfil room service requests.

The Guest Relations Executive is the first point of contact for Lantern’s guests, responsible for delivering warm, story-driven, and intuitive luxury service. This role ensures a seamless, memorable guest experience while supporting events, activations, and the outlet’s positioning as a leading luxury rooftop bar.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

· Project a professional and welcoming image to the business and be active in seeking and developing relationships to drive reservations

· Provide the perfect first impression with a smile and welcome

· Greet, welcome, and engage guests, delivering a personalized, story-driven experience aligned with Lantern’s concept “Classics Recrafted: Stories from the Pier.”

· Manage reservations, VIP bookings, and walk-ins, ensuring optimal table allocations and flow.

· To ensure that guest on every table receives attention and service.

· To monitor and handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction.

· Support guest satisfaction initiatives, including NPS tracking, feedback follow-up, and service recovery.

· To prepare a monthly report of guest comments, guest list and report that assist business decision.

· Have a full understanding of Operating Procedures and their role within these standards

· Collaborate with bar and floor teams to maintain ambiance, visual presentation, and service quality.

· Confidently take an order asking all relevant questions linked to sequence of service

· Ensure problems are dealt with immediately and proactively with the support of Outlet Manager

· Assist with private bookings and events, liaising with clients to ensure seamless execution.

· Act as brand ambassador, communicating the Lantern story, signature cocktails, and event highlights to guests.

· Maintain knowledge of menu, promotions, seasonal offerings, and storytelling elements for guest-facing interactions.

· Support marketing and CRM initiatives by capturing guest data, encouraging loyalty program sign-ups, and promoting upcoming events.

· Support Lantern’s programming, including themed nights, mixology masterclasses, live music events, and storytelling series.

· Collaborate with bar, marketing, and floor teams to maintain ambiance, visual presentation, and service quality during events.

· Promote upcoming events, seasonal promotions, and loyalty initiatives to enhance guest engagement and repeat visitation.

Requirements:

· Six months related experience

· Customer-oriented approach and patience

· Excellent people skills

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned

· Keep abreast of changes in F&B especially high end bar trends and be proactive and resourceful in the analysis of such emerging trends and guests changing needs/preference.

· Champion high standards of Guest Relation services at all areas, and actively work to uphold such high standards by providing constant and honest feedback to all related team members/ and coaching them

· Establish rapport with guests, maintaining good relationship and handle all guest feedback, complains, service recovery in a timely manner.

· Be the key contact person to personally look after event organisers, in order to ensure that all operating departments involved, are following through the event requirements seamlessly; personally and frequently verifying that guests attending the events/patronising outlet are receiving the best possible service in a consistent fashion and to pre-empt/ spot possible shortfalls, providing solutions to remediate it in a timely manner.

· Drive and develop guest engagement and satisfaction programs, targeting customer’s loyalty/ repeat business, aiming high guest return ratio.

· Review, impellent and ensure effective and efficient service standards, with the aim to achieve service excellence and organizational goals.

· Be on the floor during meal periods, performing The Fullerton Ambassador role, to welcome, usher, bid farewell to VIPs and event’s organisers/ planners, building rapport, assessing satisfaction and ensuring repeat business from these stakeholders

· Drive Tripadvisor ranking in all outlets, keeping the team focused on targets.

· Maintain a good rapport and working relationship with all staff, not only within the F&B department but all other departments in both hotels and precinct.

· Maintain high standards of department, personal grooming at all times, being a role model to the team.

Requirements:

· Minimum Diploma in a related discipline with 3-5 years relevant experience, and/or training in similar capacity; or equivalent combination of education and experience.

· Passion for service excellence and high service standards

Key Responsibilities:

• Assist in pastry, cake,  production.
• Refill and maintain buffet dessert displays.
• Support and operate live stations as required.
• Maintain cleanliness, hygiene, and food safety standards.
• Assist with daily kitchen operations and event setups.

Requirements
• 1–2 years of pastry, bakery, or hotel experience.
• Basic pastry production and food hygiene knowledge.
• Able to work shifts, weekends, and public holidays.
• Team player with a positive attitude.

Key Responsibilities:

• Assist in pastry, cake,  production.
• Refill and maintain buffet dessert displays.
• Support and operate live stations as required.
• Maintain cleanliness, hygiene, and food safety standards.
• Assist with daily kitchen operations and event setups.

Requirements
• 1–2 years of pastry, bakery, or hotel experience.
• Basic pastry production and food hygiene knowledge.
• Able to work shifts, weekends, and public holidays.
• Team player with a positive attitude.

6 months maternity cover

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• To scrutinize all invoices and verify their accuracy. 

• To double check invoices with purchase orders and receiving receipts. 

• To maintain records of all disbursements as required for company controls. 

• To process vendor payment via DBS bulk payment. 

• To reconcile vendor SOA and resolve discrepancies 

• To maintain proper filling and documentation as required by the Hotel. 

• To assist in month-end closing activities 

• Performs any other related duties that may be assigned from time to time.  

SKILLS & ABILITIES

• Min Diploma in in Finance/Accounting with 3 years related experience and/or training in similar capacity; or equivalent combination of education and experience.
• Candidate that has hospitality experience has an added advantage.
• Ability to work independently and in a fast-paced environment.

Job scopes:

• Handle the day to day running of the lounge within the overall policies and controls established by the Hotel.
• Ensure that the brand values and standards are delivered and profitability achieved.
• Assist to oversee all of the issues pertaining to the guests' dining experience, such as quality control, staff management, inventory, customer service.
• Assist the Outlet Manager in training the Captains/Junior Captains.

Requirements:

• Minimum 3 years of working experience in the related field is required for this position.
• Candidates who has hospitality experience has an added advantage.
• Able to lead the team.
• Able to work in a fast paced environment.

6 months maternity cover

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• To scrutinize all invoices and verify their accuracy. 

• To double check invoices with purchase orders and receiving receipts. 

• To maintain records of all disbursements as required for company controls. 

• To process vendor payment via DBS bulk payment. 

• To reconcile vendor SOA and resolve discrepancies 

• To maintain proper filling and documentation as required by the Hotel. 

• To assist in month-end closing activities 

• Performs any other related duties that may be assigned from time to time.  

SKILLS & ABILITIES

• Min Diploma in in Finance/Accounting with 3 years related experience and/or training in similar capacity; or equivalent combination of education and experience.
• Candidate that has hospitality experience has an added advantage.
• Ability to work independently and in a fast-paced environment.

Job Responsibilities:

· In charge of all leasing administration duties, which includes preparation of tenancy documents, reports, written correspondences etc.

· Assist in lease marketing - arranging and conducting viewing of units for lease to prospects at designated properties.

· Perform market research and analysis to identify, prospect and secure new market segment.

· Assist to cold call / engage desired prospects for marketing of spaces for lease.

· Manage the licensing of all lightbox spaces, which includes monitoring the license periods, preparation of license agreements, handling promotional lightboxes and promotional flag banners, coordinating with tenants and third parties on renting of lightboxes.

· Preparation of marketing and presentation to prospective clients.

· Track lease renewals and engaging the relevant parties in the renewal process.

· Assist in the handing and taking over of units with tenants.

· Assist in tenant management issues and liaisons with tenants on various tenancy related matters.

· Account management of tenants, handling tenancy related matters and maintain good tenant and landlord relationship.

· Prepare and monitor periodic management reports on asset performance from leasing and property management perspective.

· Assist in the preparation of rental revenue budget submissions.

· Work with Finance on tenant billing related matters.

· Support in the company’s marketing and promotions function. This also includes liaising and coordinating with tenants on marketing and promotional events and activities, as well as managing our advertising efforts in various magazines/ media.

· Handle yachts that berth at The Clifford Pier and all activities at The Fullerton Precincts.

Requirements:

· Degree / Diploma in any discipline ; with a minimum of 2 years of relevant working experience

· Knowledge of the retail merchandise and F&B leasing market

· Creativity, innovation and performance orientation

· Strong negotiation skills

· High emotional intelligence and good human relations skills

· Articulate with negotiation and influencing skills

·      Carry out all administrative and clerical functions to support the Banquet team including but not limited to written and telephone communications to internal and external contacts

·      Completing administrative duties related to the Banquet Operation, including event signage, buffet tags and event lists and payroll responsibilities

·      Answer telephone and email messages and respond accordingly.

·      Prioritizing and distributing incoming mails

·      Coordination of department meetings, recording and distributing meeting minutes

·      Filing of all pertinent correspondence in a timely manner.

·      Maintain adequate inventory of office supplies.

·      Assist with ordering products for events, maintaining par levels and inventory counts.

·      Ability to complete daily tie outs based on BEO's and event consumption

·      Assist in keeping BEO log book and calendar updated.

·      Assist with staff scheduling to ensure efficient casual labor management

·       Perform all other duties assigned by the Manager

Job scopes:

· Ensure the smooth daily operation of the banquet department as well as all banquet bar services

· Meet clients for specific rooms and functions

· Responsible for daily operation by managing on the floor

· Review all banquet event orders to ensure proper set-ups are in place and correct

· Responsible for critically assessing procedures, policies, and methods of operation and alter them where necessary

· Responsible for the financial success of the department by monitoring productivity, revenues and costs

· Ensure all financial reporting is maintained and accurate (billing, payroll, etc.)

· Responsible for building relationships with the Conference Services Department to ensure that a common vision in direction is shared and our customer's expectations are exceeded.

· Responsible for building relationships with other Food & Beverage departments to ensure that all resources are being equally shared and that the entire division operates as a team

· Responsible for ensuring that all equipment, fixtures, and furniture of the department are kept in good supply and in the best repair possible

· Maintain and ensure that all function information is kept up to date with respect to all changes and/or revisions

· Participate in the budgeting process of the department by establishing clear and precise priorities for operational expenditures

· Actively develop and maintain a safety culture within the department and ensure departmental adherence to and awareness of workplace safety standards

· Contribute to a positive work environment and ensure all concerns are communicated to Banquet Management in timely fashion

· Coach and train the Banquet leadership team in all aspects of the department, monitoring their development and providing critical feedback and performance reviews

Requirements:

· Minimum 3 years in banquet operations management

· Experience in a high volume, quality focused establishment is preferred

· Attention to cleanliness and safety