Total 12 job vacancies by Radisson Hotel Group

As the Housekeeping Manager you bring an unparalleled commitment to excellence, a detail-driven approach and a genuine passion for maintaining an impeccable guest experience to our dynamic Housekeeping Team.

• Lead and manage the housekeeping team, ensuring flawless cleanliness and presentation throughout the hotel.
• Establish and maintain the highest hygiene and quality standards in all guest rooms, public areas, and back-of-house spaces.
• Work closely with other departments to ensure seamless guest experiences.
• Develop schedules, allocate tasks, and oversee inventory management of cleaning supplies and linen.
• Train, motivate, and inspire your team to uphold our luxury service standards.
• Monitor guest feedback and continuously improve our housekeeping operations.
• Ensure compliance with health and safety regulations.

We are currently seeking an Income Audit Supervisor to join our vibrant team. At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

As an Income Audit Supervisor, you bring a refined sense of financial acumen, a detail-oriented mindset, and a dedication to excellence to our dynamic Finance Team. Your commitment to precision, strategic financial planning, and effective team collaboration elevates our financial operations to new heights.

Participates in the development and implementation of business strategies for the hotel which are aligned with Brand’s overall mission, vision, values and strategies

• Develops and implements revenue accounting and finance strategies that support achievement of the hotel’s goals and internal control practices
• Monitor status regularly and adjusts strategies as appropriate
• Provides management with revenue reports and information that can be used as a basis for improved decision making
• Ensure Policies and Procedures are practiced on the operations. To conduct trainings for continuous knowledge to the employees.

Audit rooms income posting and charges:

• Performs daily audit of revenue reports from PMS to each revenue source (Rooms, F&B, Telephone, Internet & OOD)
• Verifies and balances daily charges for all departments to customer folios, master accounts and house accounts; making corrections as necessary.
• Balance the rooms audit with the night audit’s summary.
• Audit of all PMS revenue adjustments, paid outs and cash refunds
• Runs computer through nightly processing sequence to reset for next day’s use in balancing of applicable functions.
• Creation and modification of transaction codes in opera including generates and mapping
• Performs bank audits on all safety deposit boxes monthly on a random schedule.

Audit food and beverage income postings and charges:

• Records and balances all food and beverage income.
• Audit of daily cashier’s report and credit cards (F&B)
• Balances the guest ledger postings to the restaurant and guest ledger.
• Daily audit of POS void transactions, employee meals, entertainment and all banqueting functions.
• Audit all banquet charges before posting, verifying the accuracy of the calculations and attaching the latest event order.
• Performs open check tests on outlets
• Performs bank audits on all safety deposit boxes monthly on a random schedule.

Review all credit card vouchers for proper imprints, authorisation and correct amounts:

• Prepares and transmits credit card deposits.
• Processes all city ledger work to Finance Department.

Ensures accuracy of financial information by performing a variety of control functions.

• Ensures revenue reports are accurately maintained and all revenue rebates/adjustments are valid and supported.
• Performs daily revenue reports and related matters on a regular basis for the hotel and the Owning company
• Preparation of market segment report and all necessary reports required by the revenue management team
• Full reconciliation of revenue to ensure accuracy of daily transfer from PMS to the ledger
• Makes appropriate recommendations to ensure smooth flow of financial transactions
• Ensure accuracy and completeness of Billing statements of the In-room massage, Car Rental Commission, and other third-party service provider prior forwarding to Accounts Payable for payment processing.
• Full participation in external and internal audit requirement of the hotel and owning company.
• Checks and verifies travel agent commission charges in PMS Opera system.

Is making every moment matter your true passion? Join us At Radisson Hotel Group, where delivering memorable moments is not just a skill but a heartfelt commitment. Ready to turn every check-in and check-out into an unforgettable experience?

We are currently seeking a Front Office Manager to join our vibrant team.  At Radisson Hotel Group, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences.

As the Front Office Manager, you bring an unmatched level of dedication, a focus on delivering exceptional service, and a genuine passion for creating positive guest experiences to our dynamic Front Office Team.

Our Front Office Managers love the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between.

• You will manage our front office team and lead by example, ensuring all aspects of the guest journey and experience are delivered to the highest level.
• You will exude patience, empathy and have the personality to host the show, whilst managing budgets and inventory
• As an integral part of the management team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department.

Do you have an insatiable appetite for delivering first-class service and a passion for the artistry of Food & Beverage? Then why not embark on a culinary journey with us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can savor and relish the experience!

We are currently seeking a Executive Chef to join our vibrant team at.  At Radisson Hotel Group, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences.

As the Executive Chef, you bring a distinct blend of culinary excellence, visionary leadership, and a fervor for crafting exceptional dining experiences. Your role as the culinary maestro is crucial, and we anticipate the infusion of your creative prowess and results-driven approach to elevate our culinary offerings to new heights.

• Our Chefs crave the taste of success and can handle the heat in any kitchen!
• Cooking is the spice of your life, and you will have a passion for food which ensures consistently high standards and a creative flair that showcases ingredients.
• As an integral part of the management team, you will manage budgets and inventory, whilst working proactively to ensure guest satisfaction and the smooth running of the kitchen department.

Do you have a knack for orchestrating seamless Food & Beverage Operations, ensuring both the front and back of house are finely tuned?

We are currently seeking a Food & Beverage Manager to join our vibrant team.  At Radisson Hotel Group we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences.  We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

As the Food & Beverage Manager, you bring a heightened level of expertise, a results-driven approach, and a genuine passion for elevating the dining experience to our dynamic F&B Team.

• Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels.
• Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries.
• Delivers plans and objectives where food & beverage initiatives & hotel targets are achieved.
• Manages the food & beverage team fostering a culture of growth, development and performance within the department.
• Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
• Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
• Builds and maintains effective working relationships with all key stakeholders.

• Delivers effective programmes that advance service standards, profitability and cost control.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.

Ready to redefine the art of marketing? Bring your passion to turn strategies into experiences and campaigns into celebrations. Join a team that cherishes your creativity and drive, thriving on making every moment truly matter.

Our people are at the core of our success. Your role guarantees variety and excitement every day. At RHG, we cherish your entrepreneurial spirit, collaborative nature. We foster an inclusive and supportive culture where, together, we ensure that every moment is truly meaningful. Embrace your uniqueness as an individual in our team and explore the exciting growth opportunities we have for you and the chance to create memorable moments.

We are currently seeking a Marketing Manager to join our vibrant team. At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.

As the Marketing Manager, you infuse our team with an unparalleled level of strategic vision, a results-driven approach, and an unwavering passion for creating impactful marketing experiences. Your leadership drives our dynamic marketing team to new heights, ensuring a distinctive and compelling presence for Radisson in the ever-evolving hospitality landscape.

• Develop and execute marketing plans aligned with business objectives and brand guidelines.
• Oversee digital efforts (website, social media, email, online ads) to boost visibility and engagement.
• Lead creative campaigns, promotions, and events to attract guests and drive revenue growth.
• Collaborate with Sales for targeted initiatives, ensuring departmental alignment.
• Conduct market research for differentiation opportunities and enhanced market positioning.
• Monitor marketing metrics, analyze data, and optimize campaigns for effectiveness.
• Manage loyalty programs and guest engagement for strong relationships and retention.
• Cultivate media, influencer, and partner relationships to expand reach and secure coverage.

We are currently seeking a Security Manager to join our vibrant team. At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.

Skills and Experience:  

As a Security Manager, you bring a heightened sense of vigilance, a commitment to maintaining a secure environment, and a passion for ensuring the safety of our guests and staff to our dedicated Security Team. Your role is crucial in upholding the highest standards of security and safeguarding the well-being of everyone within our hotel premises.

• Supports the smooth running of the safety & security department, where all aspects of safety & security are maintained to the highest levels.
• Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries.
• Delivers on plans and objectives where safety & security initiatives & hotel targets are achieved.
• Manages the maintenance team fostering a culture of growth, development and performance within the department.
• Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
• Builds and maintains effective working relationships with all key stakeholders.
• Delivers an effective planned preventative maintenance programme addressing maintenance, environmental and conservation matters.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.

Participates in the development and implementation of business strategies for the hotel which are aligned with RHG overall mission, vision values and strategies

• Develops and implements human resource strategies that support achievement of the hotel’s goals
• Monitors status regularly and adjusts strategies as appropriate
• Assists in the development the annual budget in conjunction with the Executive Committee
• Supports on-going compliance training and service brand behavior by working with managers to develop and implement fresh approaches
• Effectively develop and manage the Human Resource department budget

Creates a work environment aligned with brand’s culture

• Conducts employee orientation, management and line employee training
• Coaches managers on effective ways to motivate employees, communicate performance expectations, manage employee performance and recognize exemplary service
• Counsels managers and employees on effective ways to address and resolve employment related issues
• Works with managers to develop their leadership skills through one-on-one coaching and formal training courses
• Encourages recognition of employee’s contribution by creating and implementing a hotel-wide recognition programs

Oversees administration of human resources and benefits issues and ensures adherence to employment related laws

• Keeps current on applicable human resources laws including discrimination, health and safety, privacy, etc.
• Oversees all union issues and participates in the negotiation of contracts as appropriate or works with management on union avoidance
• Maintains all employment records in accordance with the law
• Ensures Payroll and Benefits have required information for accurate and timely processing of employee information, as needed participate in local market research of benefits as appropriate
• Work with Legal and the regional HR department to coordinate the hotel’s response to legal claims regarding the employment relationships
• Create, communicate and enforce employee related policies and ensure that employees adhere to employment rules and regulations
• Create a safe environment for guests, employees and community by creating, communicating and enforcing safety, loss prevention, and business resiliency standards.

Develops and implements strategies and practices which support employee engagement

• Take an active role in talent management by recruiting and developing talent necessary to achieve individual/hotel/brand goals and assisting management in selecting qualified candidates
• Communicates performance expectations and provides employees with on-going feedback
• Provides employees with coaching and counseling as needed to achieve performance objectives and reach their fullest potential
• Encourage employee professional development by exploring new roles in the hotel, and leading the talent management review
• Drives employee engagement through the creation, implementation and follow-up of departmental action plans

Creates 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations.  Provides employees with the training and resources they need to maximize employee engagement and deliver Yes I Can! service and teamwork

• Communicates and reinforces the vision for Yes I Can! service to employees
• Ensures that employees provide Yes I Can! genuine hospitality and teamwork on an ongoing basis
• Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
• Seeks opportunities to improve the customer experience by seeking customer feedback and reviewing management reports and developing strategies to improve department and hotel services
• Provides employees with the tools, training and environment they need to deliver Yes I Can! service and teamwork

Adheres to hotel policies and procedures

• Keep General Manager promptly and fully informed of all problems or unusual matters of significance
• Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
• Maintains a favourable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment
• At all times projects a favourable image of the Hotel to the public
• Abide by all Brand rules and regulations
• Adhere to all Brand policies and procedures
• Actively support and promote Workplace Health and Safety within the work environment
• Perform any other reasonable duties as directed by the General Manager or his/her designate

As an Information Technology Specialist, you bring a cutting-edge blend of innovation, a results-driven approach, and a fervor for advancing technological solutions to our dynamic IT team. Your expertise and dedication will play a pivotal role in steering our technology initiatives to new heights.

• Responsible for overseeing the security, integrity, and maintenance of IT systems, ensuring that systems are well maintained and IT procedures robust.
• Extensive interactions with business counterparts driving business readiness and contingency activities, system installations and liaison with business users for acceptance of deliverables, initiatives, and compliance KPI’s.
• Develops and implements IT strategies where objectives are communicated at all levels, the performance of system software and hardware is audited and reported upon to enables strategic business decisions to be made.
• Understands the overall objectives and architectural aspects of all IT systems to ensuring that all IT functions and disciplines are controlled, audited ensuring system efficiencies are attained.
• Participates in the negotiations for installations, service and maintenance agreements of all IT system, project managing the process and ensuring that licensing and upgrades are kept in date.
• Builds and maintains effective working relationships with all key stakeholders.
• Reviews and scrutinizes system performance, in accordance with company policy, providing recommendations that will drive efficiency and provide added value to the business.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.

Ambitious, thirsty for results, love interacting with people? We are looking for a natural brand promoter just like you!

Our people are at the core of our success. Your role guarantees variety and excitement every day. At RHG, we cherish your entrepreneurial spirit, collaborative nature. We foster an inclusive and supportive culture where, together, we ensure that every moment is truly meaningful. Embrace your uniqueness as an individual in our team and explore the exciting growth opportunities we have for you and the chance to create memorable moments.

We are currently seeking a Director of Sales / Head of Department to join our vibrant team. At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.

As the Director of Sales, you infuse our dynamic Sales Team with an unparalleled level of strategic vision, a results-driven mindset, and an unwavering passion for elevating customer interactions. Your role as a leader is pivotal in steering our sales efforts to new heights, and your ambition sets the tone for achieving exceptional outcomes.

• Manages all aspects of the hotel’s sales team initiatives.
• Maximize the revenue and growth of the hotel by directing the revenue generates activities in accordance with the business plan.
• Drive new business for your hotel.
• Build effective and collaborative relationships with internal and external stakeholders to ensure all sales opportunities are maximized.

We are currently seeking a Building & Engineering Head of Department and Chief Engineer to join our vibrant team. At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

As a Building & Engineering Head of Department and Chief Engineer you play a vital role in ensuring our properties deliver an experience beyond expectation, creating memorable moments for our guests.

• Ensures the smooth running of the property maintenance department, where all areas are maintained to the highest levels.
• Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries.
• Develops and implements plans where property maintenance initiatives & hotel targets are achieved.
• Leads and manages the maintenance team, fostering a culture of growth, development and performance within the department.
• Prepares and is responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
• Builds and maintains effective working relationships with all key stakeholders.
• Establishes and delivers an effective planned preventative maintenance programme to address maintenance and environmental and conservation matters.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Guest Experience and Front Office

• Greet, meet, escort guests and offer general information. Oversee the Lobby area, be present and pro-actively approach guests, especially if they have difficulties with communication (language barrier).
• Accommodate the requests and needs of all guests. The Guest Experience Agent is required to greet and help check-in guests, make recommendations, advise and upsell rooms and related services, assist in checking-out and farewell guests, especially Korean-speakers, VIP guests and Radisson Rewards members.
• GEA is required to conduct their duties in a courteous and efficient manner, in accordance with the Resort’s policies and procedures, ensuring that a high level of service is maintained at all times.
• On the day of arrival, ensure all special requests are followed up (special room decorations, extra bed etc.)
• Check transportation arrangements of arriving guests, especially VIPs, ensure the rooms are ready upon guest arrival and stand by to welcome.
• Follow up with guests’ pre-arrival communication, via emails or phone calls, make sure queries are answered, and required arrangements are made.
• Welcome guests during check-in and give a fond farewell upon checkout. Help other team members communicate with Korean-speaking guests.
• Ensure that all check-in and check-out procedures are handled smoothly without unnecessary delays.
• Have up-to-date information on daily room occupancy, arrivals and departures.
• Provide hands on support to Front Desk and Concierge teams, including translation to and from Korean.
• Communicate product knowledge and company philosophy to visitors and guests.
• Keep abreast with Resort’s product knowledge, daily activities, functions and special events, motivating guests to utilise the facilities and services.
• Maintain regular contacts with guests. Obtain guest feedback. In an event of a complaint, take immediate actions to come up with solutions.
• Maintain guest folios in the manner instructed and enter useful information about guest preferences and background.
• Record daily activities and complaints and inform the respective department heads.
• Prepare and coordinate the distribution of guest amenities, welcome letters and special set-ups for VIPs.
• Inspect VIP rooms and make sure amenities are in good order prior to guests’ arrival.
• Escort VIP guests to their allocated rooms and introduce facilities and room features.
• Invite guest to join Radisson Rewards and introduce the benefits.
• Perform basic cashier activities as and when required.
• Help ensure security of cash drawer and accuracy with personal cashiering, when working at the Front Desk area.
• Communicate effectively with Guest Service & Concierge on guest needs and schedules.
• Ensure work area is kept neat and tidy.
• Possess sound knowledge of Food & Beverage offerings and tasks to be able to assist with guests’ encounters, when necessary
• Maintain informative handover to the GSA and other GE team members, ensuring that all relevant information is passed on clearly.