Total 92 job vacancies by NielsenIQ

The Reference Data Specialist is responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories (e.g. Beverages, Food, Health and Beauty Products). As a Reference Data Specialist at NielsenIQ, you create and deliver client outputs in a correct and timely manner.

• Responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories.
• Does cross coding and item-related quality checks on a daily basis
• May act as a back-up to other coders when needed; conduct physical store check to validate item-related information
• Keep track/document special instructions related to category assignment
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Ensure accuracy throughout the process, from validation before database setup to managing samples, and identify areas for improvement
• Answer external questions and act as a liaison with everyone from clients to stakeholders; To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
• Willing to be trained to be a category expert

This Data Operations Analyst is responsible for data input validation and data cleaning focusing on specific industry/category or set of categories (e.g., Beverages, Food, Health and Beauty Products). As a Data Processing Specialist of Input Validation function at NielsenIQ, you support the create and deliver client output deliveries in a correct and timely manner.

• Be the contact for commercial queries, leading the resolution in a client-focused and timely manner in cooperation with Client Liaison and Commercial teams. To be able to identify, investigate and coordinate the resolution of data, process or product related queries
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Analyze and identify gaps and areas for improvement in coding, data input validation and client instructions environments (CIP - Consumer Information Platform) and drive the convergence of processes and tools
• Providing accurate and timely feedback to respective country teams, driving SOP and use of best-demonstrated practices
• Working across relevant Operations/Enablement teams to ensure delivery to client expectations and satisfaction
• Operate in a virtual/multi-cultural environment, liaising with stakeholders 

You will...
• Ensures the data integrity during data processing.
• Verify the accuracy and validity of data processed.
• Resolve and check any quality issues raised by supervisors/clients.
• Maintain positive working relationships and open communication with local, regional and global colleagues.
• Continually innovate, develop and suggest enhancements to gain better work efficiency
• Ensure that the company’s regional and global standards are always adhered to all the times.

You have...
● Diploma or Degree in any other related fields.
● Proficiency in MS Word, MS Excel, and MS PowerPoint Ability to work independently with the ability to prioritize and multi-task; able to think rationally under pressure.
● Fresh graduates are encouraged to apply.

We are looking for an intern to join our operations team. You will be supporting instructions of client deliverables, product coding and data input validation focusing on specific industry/category or set of categories (e.g. Beverages, Food, Health and Beauty Products). As an operations intern at NIQ, you create and deliver client outputs in a correct and timely manner.

• Ensures data integrity during data processing.
• Verify the accuracy and validity of data processed.
• Assist to resolve and check any quality issues raised by supervisors/clients.
• Maintain positive working relationships and open communication with across relevant Operations teams to ensure delivery to client expectations and satisfaction.
• Ensure that the company’s regional and global standards are always adhered to all the times.
• To support any department / team projects / other duties as and when deemed necessary
• Team will receiving the FMCG product data from the retailer itself
• Need to clean the FMCG product data - to match our internal system formatting (have different format from retailers)-internally we called ID-Reference Data  

The Senior Manager/Associate Director, Account Development for NIQ will provide global leading information services and products to our clients, mostly in the Consumer Packaged Goods industry. Our data offers comprehensive and timely information on market shares and category penetration, competitive sales volumes, and insights into distribution, pricing, merchandising, and promotion. By combining this detailed information with our professional consultative services, we offer valuable insights and expertise that help consumer packaged goods (CPG) brands and retailers improve their manufacturing, marketing and sales decisions. The role will be working in the commercial team.

Responsibilities

Client Relationship Management

• Own the client relationship and lead the client engagement for the assigned accounts by having a strong understanding of their business priorities
• Foster relationships at all levels and functions of the client organization to identify opportunities for incremental product/solution sales
• Work with the Customer Success team to ensure client service standards are delivered

Business Development

• Provide relevant product solutions that answer client business issues/opportunities
• Develop a winning sales framework for retaining current and approaching new clients 
• Work on strategy and approach to win back lapsed clients
• Launch and introduce new services in the market to drive adoption among clients
• Build a strong pipeline through regular engagement with clients
• Build the company’s positive image through active participation in professional associations and industry conferences/seminars
• Contribute to the short-term strategies and business plans for the growth of the business unit based on the global and regional direction

Financial Management

• Achieve key financial metrics: revenue, profitability, and cash collection, as well as other related business development objectives
• Ensure proper pricing and contracts are applied according to the company's policies and guidelines
• Understand the company's financial guidelines such as forecast and pipeline management
• Use sales technology and digital tools to do work efficiently by recording prospects, forecast pipelines and converting sales
• Monitor the actual financial performance against budget/forecast and ensure the implementation of actions that will lead to the achievement of the targets

Act as point of contact from Operations to internal Client Ops and Customer Success Leaders commercial leaders (including the Country MD / external clients where applicable) to lead and drive the operational delivery of our client offering. Leads a team of country functional managers. 

Client Solutioning 

• Advocate" of Operations, to provide solutions that meet the client's needs and which are at the same time cost-effective and technically sustainable.
• Responsible for making decisions on behalf of operations for the country. 
• Has breadth of Operations E2E knowledge regarding the production processes and client knowledge to be able to handle discussions with client Ops in regard to possibilities and limitations of Nielsen solutions 
• Accountable for the agreed service level (quality, allocation of data) to be satisfied / surpassed, and the commitment to the client to be satisfied/ exceeded. 
• Drives Operation Processes with Quality and On time Delivery as per Global KPIs 
• Drives Standardization and Harmonization of processes across the region as per Global SOPs  
• Delivers on Global Productivity targets including RUN and other Global initiatives 

Team Management 

• Plans and controls resource allocation to optimize the “operations service” to clients 
• Manages initiatives to deliver efficiency and productivity to the company 
• Expected to coach and develop the team, monitor individual performances and identify talents or low performers 
• Acts as an escalation point for the country team and constantly reviews and assesses team's KPIs periodically 
• Meets clients to conduct client health check on operations 

As a Business Intelligence Associate, you will support the delivery of highquality reporting solutions, ensure accurate and timely data operations, and collaborate across local, regional, and global teams. Your work will directly contribute to enabling datadriven decisions for top global brands. 

Key responsibilities 

• Develop and maintain reporting templates within internal systems based on commercial team requirements. 
• Diagnose and resolve issues across data sources, reporting platforms, and delivery systems. 
• Ensure timely, accurate, and highquality report delivery; monitor generation processes and fix issues proactively. 
• Communicate effectively with local and regional commercial stakeholders on reporting and delivery matters. 
• Collaborate with international teams to resolve systemrelated reporting issues. 
• Manage MSD tickets within SLA, ensuring prompt, highquality responses to stakeholders. 
• Participate actively in ad hoc projects to support business improvements. 
• Configure, update, and troubleshoot GfK’s complex online reporting tools. 
• Run postprocessing tasks using automation tools to enhance efficiency. 
• Draft structured memos for external clients on delivery issues or data changes. 
• Coordinate with GSC, regional, and global teams to resolve data quality and delivery issues. 
• Support commercial teams with client presentations by preparing data, updating charts, and providing insights. 
• Perform any additional tasks assigned by your immediate superior.

About the job   

• Acts as point-of contact for Input Operations processes  
• Act as secondary point of contact in the absence of team lead in managing E2E operational queries and deliverables  
• Act as the SPOC for all the queries/data investigations and managing the internal stakeholders on the assigned queries 

Responsibilities  

• 1st function IV - Input Validation level, Production flow, what kind of validation, overall flow of the production, how functions coordinate each other  
• Database management system - understanding; can see a broader picture of the function  
• Get data from different sources, data handling, data evaluation, data analytics  
• Data Production process, reports  
• what kind of output that needs to be impacted from the input approach  
• 60%/ 70% system knowledge; 40%/ 30% analytics  
• Focus on IV - should see a broader level, what can foresee/ view on data  
• In-house system/ execution system  
• Project implementation, research - getting input from RMS or different sources, data validation  

Our Homescan Helpdesk Assistant is mainly to support our Singapore Consumer Panel from helpdesk, communication to data quality in the aim of ensuring our Global KPI’s are met and achieving a well-balanced and compliant panel.

• Panel recruitments – Supporting and maintaining both main and panel expansion including online recruitment, referral programme, welcome calls, quality control calls, coaching and education. Also, ensuring sufficient panel members are recruited to meet our sample target.
• Regular Compliance Control Checks – Conducting weekly quality control phone calls to ensure our panel to stay active, compliance and other related tasks.
• Helpdesk – Providing assistance / information for incoming and follow-up helpdesk queries including incoming phone calls, voice mails and emails from panel members, requesting supplies and resolving any technical queries. Helpdesk to log tickets in panel management system and raise tickets for any technical support etc.
• Panel Demographic Updates – Notifying competition winners, yearly members’ profile update, dispatch follow up and any other ad hoc survey calls
• Reporting of Feedback – Able to pick up trends, filter feedback through positive/negative reporting from panel members

In this role, you will become part of the Performance Excellence Pillar. The role is intended to work on Quality escape, RCA, KPI, and strategic prediction by analyzing data countries/clusters. You will have the opportunity to lead continuous improvement projects, according to the requirements, and deliver the expected business impacts. You will be working closely with Process Engineers, BAU Leads, Transformation on compliance-related initiatives and local projects.

• Analyze and identify areas for improvement in BAU (Business as Usual) processes and drive convergence of processes and tools
• Identify and implement solutions that translate into standardization and process efficiency while balancing local BAU needs
• Evaluate, develop, and implement policies and procedures, mapping business processes, capturing and sharing best practices between the respective countries and regions
• Facilitate and organize improvement and problem-solving workshops, brainstorming with stream members
• Work with metrics and data to identify improvement opportunities, delivering data-driven analysis and business cases
• Cooperate with Global Enablement, Governance, Process Owners, and Operations leaders to ensure we maintain high-quality deliverables and our delivery standards are met or exceeded.

This position will be responsible for maintaining/enhancing customer relationships with an aim to improve client satisfaction, via increasing client ROI & driving the adoption of new capabilities. This role will lead a delivery team to ensure prompt delivery of service, ensure the quality of the data insight with actionable business recommendation, based on a deep understanding of client business and expertise across NielsenIQ solutions.

Client Engagement Model

• Leads the Joint Business Plan process via identifying and aligning client business priorities to define the strategic service delivery elements with clear execution timeline and SMART objectives
• Leads Client review process, focusing on service quality and ROI elements to refine the JBP and alignment with clients on a regular basis.
• Responsible for regularly updating client health internal tracker, ability to anticipate issues before they occur, bringing all CS functions and key partners together to act on/resolve issues.
• Accountable for Net Promoter Score (Client satisfaction survey) process & result, ensuring service quality meets client expectation, timely addressing client escalations.

Client Servicing and Value Creation

• Responsible for analyzing NIQ’s Retail Audit data to produce meaningful and actionable insights to present to the clients’ stakeholders on a monthly basis.
• Accountable for managing client relationship, consulting Analytic Insight and Customer Service team throughout process on analytics, client experience, or service model
• Leads client relationship management throughout issue escalation in collaboration with internal stakeholders to ensure quality response to client

Discovering and Proposing

• Work with Commercial team to include Service Model elements in contract renewal with clients from the planning stage
• Responsible for identifying opportunities through day to day engagement and handling off to Commercial teams for further stages.

The Sales Lead for Malaysia is responsible for driving sales of GfK’s (by NIQ Company) retail audits and digital adhoc solutions with specific focus on point-of-sale within local domestic market. He/ she would also be effectively managing key client accounts to ensure overall client satisfaction with GfK (by NIQ Company) services, thereby achieving continuous revenue growth for the business.

Responsibilities: 

• Achieve country sales target and manage accounts with new and existing clients
• Strategize the business selling approach with focus on the Tech & Durables industry
• Identify and develop the growth opportunity values using GfK tracking data based on the client needs
• Analyze and present our data and findings in order to create a need to increase selling opportunities to existing and potential clients
• Establish and maintain excellent relationships with key decisionmakers within existing and potential clients
• Build and maintain C-suite level engagement to increase upsell opportunities
• Identify potential problems and propose pro-active solutions to meet client needs

NIQ CMI’s Customer Success Team focus on delivering world class insights and reports to the clients and striving for very high level of Customer Satisfaction and advocacy. 

Customer Success is NIQ's key department which is instrumental for the company’s success. 

So where do you fit here?

A successful candidate for this role will be someone who can establish strong relationships with both our clients and our colleagues. You will quickly become a trusted partner, working with many of our clients’ teams, including marketing, sales, category, and many more.

You will be expected to understand our clients’ needs and then create and present solutions that help achieve their strategic and tactical goals.  

If telling stories through data excites you but you’re uncertain whether you have the data knowledge: get in touch. We have an excellent training program, ensuring you understand all our products and how we create analyses.  

In your role, you would:

• Be responsible for delivering analytics & insights services and conducting tactical client training for Guided Analytics & CMI products and solutions such as Brand Health, segmentation, Usage & Attitudes, Customer Experience, Shopper....
• Entrusted to deliver flawless research and analytics to our clients. 
• Be responsible for identifying opportunities through day-to-day engagements with our clients, handing off opportunities to Account Development to pursue 
• Have a strong working knowledge of the client business priorities and the role we can play in supporting these goals
• Be a confident and capable crafter of compelling insights, deliver clear and actionable recommendations to our clients helping them grow their business.    

We are looking for a GenAI Insights Specialist to join our team and help translate the capabilities of large language models into measurable business value across consumer-facing industries such as FMCG, retail, and automotive. In this role, you will design, evaluate, and optimize generative AI solutions across the lifecycle — from problem framing and prompt engineering to evaluation frameworks, cost optimization, and insight delivery to marketing, brand, and commercial stakeholders.

You will sit at the intersection of applied AI, marketing analytics, and product, partnering closely with data scientists, engineers, and business teams to turn unstructured consumer, campaign, and category data into trustworthy, production-grade GenAI insights.

Key Responsibilities

• Design, develop, and refine prompts and prompt chains for a range of GenAI use cases including summarization, classification, extraction, reasoning, and Q&A over enterprise data.
• Build and maintain evaluation frameworks (offline and online) covering accuracy, faithfulness, hallucination rate, bias, latency, and cost, using both automated metrics and human-in-the-loop review.
• Conduct systematic experimentation across models, prompting techniques (few-shot, CoT, ReAct, self-consistency, etc.), and retrieval strategies; document trade-offs and recommend the best configurations.
• Drive token and cost optimization through prompt compression, context pruning, caching, batching, model routing, and selection of the right model tier for each task.
• Partner with engineering on RAG pipelines, agentic workflows, and tool use; identify failure modes and propose mitigations.
• Translate model outputs into clear insights, dashboards, and narratives for business stakeholders; quantify impact and ROI of GenAI initiatives.
• Apply GenAI to marketing analytics use cases such as consumer review mining, social listening, campaign performance summarization, creative analysis, category and competitor intelligence, shopper insights, and brand health tracking.
• Stay current with the rapidly evolving GenAI landscape (new models, techniques, benchmarks, safety practices) and bring relevant innovations into the team.
• Contribute to responsible AI practices: red-teaming, prompt injection awareness, PII handling, and compliance considerations.

• Creation, Addition, Disposal of Assets.
• Depreciation Run / posting.
• Preparing & posting of Journals.
• Preparing reconciliations of balance sheet accounts, investigating, and resolving discrepancies as needed.
• Responsible for month-end close activities for Fixed Assets.
• Fixed assets accounting and reconciliations.
• Posting Fixed Assets related Journals, making reconciliations and preparing various reports.
• Extraction of Fixed Asset Register.
• Providing support to the countries for the quality submission of the Reporting pack.
• Collecting / Creating the back-up for the all the topside Journals posted.
• Support external and internal audits with supporting documentation, archive retrieval, journal walk throughs, and other audit requirements under the supervision of the Operational Controller.
• Maintain internal process documentation to reflect the most up-to-date ways of work
• Ensure standard operating procedures are operationalized and consistent in both content and format with expectations laid out by Global Financial Controlling.
• Work with Procure to Pay, Order to Cash, Business Finance (FP&A), treasury, Banking and other teams internally on processes and systems.
• Provide support to internal audit for internal control or audit purposes.