Total 24 job vacancies by Microsoft Operations Pte Ltd

Overview

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.

The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty.

We are looking for a Cloud Solution Architect (CSA) Manager who is passionate about the need for People & Process to enable our customers’ technology modernization strategies and to drive AI transformation on the Microsoft Cloud. You will lead a team of CSAs that leverage the entire Microsoft technology stack and bring professional subject matter expertise to help customers achieve business value from their Microsoft investments by focusing on areas such as transformation, modernization, cloud adoption and more.

As a Cloud Solution Architect Manager in CSA Global Delivery, you will lead a talented team of Cloud Solution Architects through whom you will be responsible for the realization of successful outcomes for our Unified customers in your designated territory. 

You will also have the opportunity to enhance the value that we as Microsoft provides to our customers by scaling through the Microsoft Delivery Partner ecosystem based on strategic decision making and careful planning with the account team stakeholders. This opportunity will allow you to develop deep business acumen and hone your Delivery Partner management skills as well as increase your capabilities to provide successful outcomes for our customers.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

You will model our culture and values by leading your team through change, creating a clear understanding of business model and role changes, and coaching your team to contribute to the success of others. Foster a positive team culture by setting clear expectations and providing guidance to help your team achieve success.

You will care for your team by engaging in skills and capability discussions, understanding each team member's unique talents, and building a skill mix that aligns with business goals and the aspirations of team members.

You will coach your team in developing and expanding impactful relationships, focusing on customer experience, and defining conditions for success and lead your team in focusing on customer experience and success by driving efficient delivery, accelerating Support coverage, and developing strategies to improve experience and value realization and engage in technical strategy, innovation, and customer experience discussions with customer leadership teams/Senior Leaders at the appropriate technical depth.

You will analyze and understand the mix of your customers and industries to build a team that meets the demands of the customer and project portfolio and drives expansion of our Solutions and Support business and create clarity by defining practice strategy and objectives and communicating them effectively to your team, integrating the Support, Consumption and Usage aspects of your practice.

You will manage your team’s performance against business measures and delivery excellence expectations for your territory and customer engagements, applying a data-driven approach to your prioritisation and decision-making.

You will lead your team in identifying technology and industry-specific trends, gathering insights, and mapping solutions that deliver value-driven business outcomes. 

You will lead, coach and hold your team accountable for delivering Customer value and creating expansion opportunities by applying their deep knowledge of Microsoft products, Solutions and Support and coach your team to understand the Support Catalog and how to leverage the offerings

Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
• 3+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers.
• In depth knowledge of the offerings portfolio in at least one Microsoft Solution Area in the Unified space
• 5+ years people management experience such as managing consultants, technical sales teams and/or technical architects
• Demonstrable experience of working with or managing Outsourced Partners
• 6+ years experience working in a customer-facing role (e.g., internal and/or external).
• 6+ years experience leading technical projects, teams, or functions
• Ability to communicate effectively in written and spoken Korean, as the role requires work-related communication with Korean-speaking stakeholders and preparation of Korean-language documentation. 

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Overview

Proactively cultivates relationships with customers and uses Microsoft sales strategies to establish alignment and secure buy in and execution. Proactively develops a comprehensive understanding of customer's needs and strategies, priorities, and industry direction. Leads digital transformation to drive business outcomes and create business value for customers. Develops and oversees the execution of account plans to ensure engagements yield high volume sales for both Microsoft and the customer. Thinks strategically about account planning, setting standards and priorities, outlining where to and how to invest resources. Oversees a complex accounts and leads planning and prioritization efforts to ensure appropriate responses to account needs. Engages with key internal partners to promote long-term, mutually-beneficial digital transformation strategies. Leverages key executive relationships to build trust with the customer organization. Leverages best-in-class sales and communication techniques to lead extended virtual teams and key stakeholders with deep industry expertise. Translates features into business impact and outcomes that accelerate the customer's digital presence. Develops compelling, value-proposition presentations and specialized business plans for customers that drive business outcomes. Develops and implements plans for maximizing upselling/cross-selling opportunities in certain accounts. Proactively coordinates with network of industry experts to build strong knowledge of the industry and the competitive landscape.

Responsibilities

Account Management

• Develops and oversees the execution of account plans utilizing common sales and delivery methodology for the Microsoft sales organization for multiple accounts and works to ensure engagements yield high volume sales for both Microsoft and the customer that are on track with goals, outcomes, and forecasts. Leads multiple, diverse, and high-performing teams and coordinates with internal industry experts on account planning and execution for various accounts. Coordinates with industry experts to identify new business opportunities and drive account growth. Leads extended team and embraces partners to scale business by understanding partner goals and creating an interest in mutual business growth, and deep understanding of plan to ensures achievement of revenue and consumption targets and drives integrated joint account governance through customer plan on regular frequency to achieve customer outcomes. Identifies initial stakeholders, customer needs, and customer priorities. Proposes initial Solutions/Sales Plays. Leverages strong sales acumen to set action items and approach to drive big bets and drive new business opportunities based on customer strategy and priorities.
• Thinks strategically about customer planning for assigned accounts, setting standards and priorities, outlining where to and how to invest resources of the account management team and other stakeholders, engaging internal and external decision makers on long-term business planning, and anticipating needs of assigned accounts to turn enterprise accounts into strategic accounts. Influences to scale strategic plans (inclusive of partners) and involves senior leadership team. Ensures teams are documenting in the Account Plan.
• Expands network of key internal (e.g., Industry Solutions [IS]) and external partners and other business decision makers in customers' accounts to grow sales and partner impact and to provide a seamless account management experience to the customers, ensuring proper execution of core tasks and account transactions. Engages with key mainstream partners to promote long-term, mutually-beneficial business and technology transformation strategies. Expands network of influence on the board to expand reach and influence decision making. Drives joint solutions with partners. Where applicable, shares opportunities outbound with partners, and reviews/accepts opportunities shared inbound. Proactively engages and works with partners’ sellers directly to drive non-qualified opportunity momentum and deal closure inclusive of partners.
• Oversees a complex/multiple account(s) and leads planning and prioritization efforts to anticipate and ensure appropriate responses to account needs. Develops strategies to manage pipeline and meet sales goals by reviewing forecasts, assessing and mitigating risks, and ensuring strategy alignment with business priorities. Leads virtual teams to properly re-adjust priorities, all while maintaining a high level of commitment and accountability. Prioritizes line of business projects to achieve business outcomes. Reduces complexity for the customer and for internal teams by prioritizing the most strategic partners to deliver outcomes.

Customer Engagement

• Supports business transformation through technology for assigned accounts in multiple business units to drive business outcomes and create business value for customers. Leverages consultative and insightful listening skills that disrupts the mindset of customers by bringing innovative ideas that showcase the need for change and new strategic direction. Is sought out by the customer for guidance related to transformation. Proactively involves corporate resources and engages cross-industry resources to drive customer transformation. Ability to influence and mitigate proactively competitive risk. Ensures line-of-business wins are captured (e.g., customer write ups) as reference for scale through insightful listening.
  Proactively cultivates relationships with customers and uses Microsoft sales strategies with executive, business, and technical decision makers at high levels of the customer's organization through consultative engagement to establish alignment and secure buy-in and execution. Connects the customer to Microsoft business and technical executives. Establishes Rhythm of Business (RoB) with top customer sponsors to regularly highlight the value of the Microsoft solutions and subsequent Return on Investment (ROI). Works with the customer partners foster trust and brand growth and loyalty through multiple levels (e.g., managers, executives) of the customer's organization in the assigned accounts. Assists partners in joint-selling by establishing joint desire to create new go-to markets by starting to build relationships in new markets (e.g., Vice President). Leverages digital selling methods (e.g., digital) to grow your network and create a pipeline, consume account-based marketing output, and reflect in the engagement strategy in our customer plan.
• Proactively develops a comprehensive understanding of customer's business and technology needs and strategies for each assigned account, of their priorities, and of the industry direction. Anticipates customers' needs to deliver new insights on customers' business strategies and educate customers on ways to jointly address these needs. Identifies and pursues opportunities to offer business and technology solutions. Leverages internal influence to advocate on behalf of the customer internally (e.g., driving changes to roadmap, engaging with product groups), working to prioritize customers' requests and meeting their business needs. Creates trust to influence for impact and acts as a trusted advisor to help the customer transform its business model. Connect customers with other customers/partners on areas that may benefit them. If industry aligned, also develops a deep understanding of the customer's industry.

Industry Knowledge

• If aligned by industry, exhibits deep knowledge of the industry, current trends, and market dynamics, and the competitive landscape. Leverages their depth of industry knowledge to position Solution Area technology in industry context. Demonstrated ability to position how Microsoft products and solutions will help customers realize innovation through business transformation.

Sales Excellence

• Actively seeks customer feedback (both formal and informal) of assigned accounts regarding ways to identify and understand the drivers of satisfaction and/or dissatisfaction. Helps in the creation of long-term strategies aimed at maintaining levels of customer satisfaction. Orchestrates others (e.g., Customer Success Account Management [CSAM]) to anticipate issues/risks on customer satisfaction, determine the root cause of problems, remove blockers, and establish recovery action plan to improve customer's overall experience. Leverages key executive relationships to build trust with the customer organization. Proactively establishes agreement on success measures and manages execution on success measures to prevent need for recovery plans.
• Develops compelling, value-proposition presentations (e.g., with the use of business cases) and specialized business plans for customers that drive business outcomes. Demonstrates thought leadership and presents business plans to customers to generate new non-qualified opportunities. Guides others on how to tailor industry-specific presentations. Presents outcome based cross solution strategies.
• Develops and implements plans for maximizing upselling/cross-selling non-qualified opportunities in certain accounts. Drives plans to highlight Microsoft's and partners' solutions to solving additional business and technology issues and aims to expand budget allocated to Microsoft. Leverages virtual teams to identify and act on new non-qualified opportunities while utilizing common sales and delivery methodology for the Microsoft sales organization.
• Engages decision makers of assigned accounts to clearly articulate Microsoft's value proposition aligned to customer's business objectives. Translates features into business impact and outcomes that accelerate the customer's digital presence. Develops plans to offer more targeted solutions that satisfy customers' key performance indicators (KPIs) and align the right partner solution for customer industry needs.
• Positions oneself as a thought leader and trusted advisor internally and externally to executive-level business decision makers of multiple assigned accounts by leveraging best-in-class sales and communication techniques to lead extended virtual teams and key stakeholders with deep industry expertise (e.g., customers' sponsors) to build stronger relationships with decision makers of assigned accounts. Document and creates stakeholder map in the account plan of the key decision makers, influencers, sentiment, etc.

Qualifications

Required/minimum qualifications

• Master's Degree in Business Administration AND 4+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR Bachelor's Degree in Business, Technology, or related field AND 6+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR equivalent experience.

Additional or preferred qualifications

• Master's Degree in Business Administration AND 8+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR Bachelor's Degree in Business, Technology, or related field AND 12+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR equivalent experience.
• 5+ years account management experience OR equivalent.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Overview

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. At the heart of this mission is a culture grounded in growth mindset, operational excellence, and continuous innovation enabling teams to deliver technologies that transform industries and positively impact billions of lives worldwide.

Cloud Operations & Innovation (CO+I) is the engine that powers Microsoft’s cloud platform, responsible for the end‑to‑end planning, acquisition, construction, and operation of one of the world’s largest and most advanced datacenter infrastructures. Spanning supply planning, strategic acquisition, global construction, datacenter and edge site operations, critical environment availability, engineering, and infrastructure innovation, CO+I plays a pivotal role in enabling Microsoft’s cloud growth at global scale.

To support the continued growth and transformation of our APAC business, we are seeking a highly strategic APAC CO+I Business Manager to partner closely with regional leadership. In this role, you will help drive business execution, operational governance, and organizational effectiveness across a complex, rapidly expanding infrastructure portfolio ensuring regional priorities translate into measurable outcomes aligned with Microsoft’s long‑term strategic objectives.

As a key member of the regional leadership team, you will enable informed decision‑making, advance critical business initiatives, and lead process improvements that strengthen execution discipline and operational scale across APAC.

Joining this team provides a unique opportunity to operate at the center of Microsoft’s cloud infrastructure growth, driving strategic execution, enabling regional impact, and helping shape the future of cloud delivery in one of the fastest‑growing markets globally.

Responsibilities

Business Operations

• Supports day-to-day business operations and planning. Helps to manage team’s rhythm of business (ROB), attends key meetings, ensures timely response to action items, fields and gathers information about engagement asks, and assists in preparation for executive meetings.
• Assists with ROB by kicking off internal initiatives with relevant team leaders/members, managing team adherence to organizational compliance goals, and communicating team feedback and questions.
• Works with cross-team counterparts and supports collaborations with the leadership team to articulate objectives and deliverables and to measure the outcomes relative to the stated goals.
• Creates robust, efficient and sustainable business processes and programs.
• Follows best practices for strategy, consolidates information, and advocates for and prepares information to support the presentation of business cases to leaders. Collaborates with partners and Microsoft stakeholders to ensure alignment in creation and implementation of execution plans.
• Researches and prepares information for the team. Tracks and reports on key performance indicators (KPIs) and aids in data-driven decisions.

Organizational Health

• Tracks the use of role-based compliance trainings and new trainings, as well as leading collaborating on culture initiatives (e.g., Diversity and Inclusion, hiring, onboarding) while partnering with Human Resources to do so. Drives training completion rates and ensures a healthy compliance scorecard for the team.
• Analyzes performance metrics to support accountability for the team in executing core business activities.

 Capabilities

• Strong project management and organization skills, with the ability and passion around people management.   
• A track record of effectively collaborating across groups, to drive clarity and effectiveness in rhythm of business.    
• Proactiveness and a strong positive outlook and approach to change management. 
• Strong business acumen and mental agility to ramp quickly across our diverse business and offerings.   
• Enjoy working under pressure and deadlines, with a strong ability to manage complexity while driving clarity.   
• Proven effectiveness driving complex multi-stakeholder planning processes, driving cross-team programs to desired results.   
• Able to simplify complex ideas into easy-to-understand concepts for communications. 
• Demonstrated strong capability in verbal and written communications skills across a geographically dispersed audience.

Qualifications:

• Bachelor’s degree in business, Operations, Supply Chain, Finance or related field AND 6+ years work experience in operations management, program management, process management, process improvement

• Master’s Degree in relevant field (e.g., MBA) AND 3+ years of experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles.

Background Check Requirements: 

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: 

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

#COICareers | #EPCCareers | #DCDCareers

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Overview

The Xbox team is looking for a regional Communications Lead for Xbox in APAC.    

As part of the Microsoft Global Communications team, you will join a group of professionals focused on telling the stories that help people fall in love with Xbox games, Xbox services & devices, and the positive impact Xbox gaming will have in the world. You will report to the Head of Xbox Global Communications, be an integral part of the Xbox global comms team and be a trusted advisor to local and global teams.

This is a role for a communications leader who can blend cultural fluency, strategic rigor, and creative instinct to shape how Xbox shows up across some of the most influential gaming markets in the world. Xbox is entering its next chapter of global growth — and APAC will help define it.

As the APAC Communications Lead for Xbox, you will set and own the strategic communications direction for the region (including but not limited to Japan, China, Korea, Southeast Asia, Australia, and New Zealand), leading a highly distributed team and agency ecosystem across some of Xbox’s most culturally complex and fast‑growing markets. You will translate global Xbox priorities across content, platform, ecosystem, trust and safety, brand and reputation and consumer into integrated, market‑led communications strategies that drive brand relevance, trust, and player growth at scale.

From Tokyo to Seoul, Shanghai to Singapore, Sydney to Southeast Asia, this role requires sharp instincts for where global narratives need to flex — and when local stories should lead.

This role operates as a senior regional leader — shaping strategy, setting priorities, and acting as a trusted advisor to Xbox, Gaming, and Microsoft leadership. You will build durable operating models, coach high‑performing leaders, and deliver culturally resonant storytelling that ladders local nuance to global ambition.

This position will give you the opportunity to thrive in a challenging, creative environment, and grow with a strong and supportive team who are committed to excellence at every level. 

The ideal candidate is a collaborative but self-motivated leader with a proven track record of developing best in class communications strategies and executions that append to a global comms strategy and a larger regional business plan. The role requires very strong communication and critical thinking skills, along with the ability to directly lead, manage and coach a large team. You must thrive on high pressure deadlines and be able to consistently achieve results on time and within budget. Industry experience is highly desirable coupled with an intricate knowledge of the nuances across the APAC region with emphasis on how to leverage social channel platforms across the region.

The role is based in Singapore and is also a part of the regional extended Microsoft Communications team. 

Responsibilities

• Set the strategic north star for Xbox communications across APAC — defining where we focus, how we show up, and what success looks like in each market.
• Act as the senior communications leader for APAC, serving as a trusted advisor to regional and global leadership on reputation, cultural dynamics, regulatory environments, and market‑specific opportunities or risks.
• Lead, develop, and inspire a geographically distributed team, setting clear expectations, operating rhythms, and accountability models that enable consistent excellence across markets.
• Drive integrated storytelling across media, creators, social, and owned channels, ensuring culturally relevant narratives that deepen brand affinity, trust, and player engagement. Creativity and experimentation are encouraged.
• Establish and govern agency strategy and investment, overseeing partner selection, performance, and budget management to ensure high‑impact execution and strong ROI.
• Anticipate, manage, and mitigate reputational risk, leading high‑stakes, time‑sensitive issues with strong judgment, clarity of decision‑making, and alignment across stakeholders.
• Use data, insights, and market intelligence to guide strategy, evaluate effectiveness, and continuously refine regional communications performance.
• Foster deep cross‑functional collaboration with Marketing, Product, Trust & Safety, Legal, Policy, and regional business teams to deliver unified, solutions‑led communications outcomes.
• Lead with calm, clarity, and conviction during moments of pressure — bringing strong judgment and decisive leadership when the stakes are high and the path forward is not obvious.
• Balance instinct with insight, using data, signals, and cultural intelligence to sharpen strategy and prove impact — while knowing when to trust creative judgment.
• Stay up to date on all gaming, media & entertainment news, monitor competitors and other industry leaders for learnings, insights and best practices. 
• Embody our culture and values

Qualifications

Required Qualifications

• Bachelor’s Degree in Business, Business Administration, Marketing, Communications, Finance, or related field AND 6+ years Communications, Marketing Operations, Field Operations, Program Management, Project Management, or related experience.
• Strong communication skills
• Experience working in and with stakeholders in China
• Deep understanding of APAC cultural, media, and regulatory nuance, with demonstrated success translating global strategy into locally resonant execution.
• Proven ability to lead and scale high‑performing, geographically distributed teams, including senior leaders, with a strong focus on coaching, succession planning, and talent development.

Preferred Qualifications (PQs)

• 12 over years of senior communications leadership experience across gaming, technology, entertainment, or agencies, including ownership of regional or multi‑market strategies.
• Extensive experience operating in high‑pressure, fast‑moving environments, making sound decisions under ambiguity while delivering results on time and within budget.
• Highly organized and detail-oriented problem-solver who thinks fast and finds solutions when others may see a dead end.
• Strong executive presence with the ability to influence, align, and advise senior stakeholders across complex organizations.
• Passion for data‑informed storytelling, audience insight, and culturally relevant communications, paired with strong creative judgment.
• Equally left and right-brained with analytical skills to evaluate program effectiveness, and strong creative judgment to recognize what’s on-trend/on-brand.
• Innovative, strategic thinker who is motivated to execute exceptionally and work independently within a fast-paced environment.
• Excellent team player with the ability to build, foster and nurture strong relationships across internal functions and external partners.
• Passion for gaming, lifestyle, and entertainment industry.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Overview

Microsoft has an exciting opportunity for an experienced engineering manager to join our Sovereign Cloud Program, leading a team of engineers to build out and support networking and operational infrastructure in Microsoft’s National Partner Clouds (NPCs).

NPCs are specialized cloud environments that are designed to comply with the data laws of specific countries and regions.  You would be part of the team responsible for

• enabling secure cross-domain data transfer between the Azure public cloud and the NPCs
• enabling secure operational access to the NPCs for the local operations team
• NPC operations infrastructure – including WAN and LAN connectivity

We are looking for an experienced Senior Software Engineering Manager who

• thrives in a fast-paced, dynamic environment
• loves solving complex problems
• has experience working closely with customers
• has experience with mission-critical and highly assured environments

At Microsoft, our managers help bring our culture to life. Managers are expected to model, coach, and care to help reinforce our culture and create an environment where everyone can do their best work.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Lead, coach and care for a team of engineers to build and subsequently support key infrastructure in Microsoft’s NPCs.

This includes:

• Building a happy, safe and effective team culture and supporting processes.
• Building great partnerships with appropriate stakeholders (e.g. project managers and technical leads) to determine requirements and coach your team to do the same.
• Delivering against project plans, release plans, and work items in coordination with appropriate stakeholders
• Coaching your team and driving their efforts to ensure the correct processes are followed to achieve requisite security, privacy, safety, and accessibility standards.
• Creating and assuring presence of evidence to demonstrate compliance
• Implementing appropriate continuous feedback loops measuring customer value, usage patterns, and other actionable metrics of value.
• Building and maintaining communication with key partners across the Microsoft ecosystem of engineers.  Acting as a key contact for leadership to ensure alignment with partners' expectations.
• Coaching others and driving efforts to integrate instrumentation for gathering telemetry data on system behaviour such as performance, reliability, availability, utility, and safety mechanisms. Driving sustainment of feedback loops from telemetry resulting in subsequent designs. Creating outputs of telemetry such as notifications or dashboards.
• Coaching others in operations of live service as issues arise on a rotational, on-call basis.
• Coaching others to implement solutions and mitigations to complex issues impacting performance or functionality of Live Site services.
• Reviewing and writing postmortems and sharing insights with team.
• Driving ongoing performance assessment and management processes. 
• Helping your team members grow and realize their potential. 

Qualifications

Required:

• Bachelor’s Degree or equivalent, with at least 7 years of experience leading teams to design, develop and support products/solutions in complex IT environments. 
• Strong leadership skills, able to develop and grow a diverse team of individuals to collaborate as a cohesive team in delivering outcomes. 
• 3+ years’ experience as a people manager.
• Strong knowledge of the foundations of secure IT infrastructure, IP networking and system administration
• Knowledge or experience of security requirements, controls and solutions
• Strong sense of accountability, solid project management and outstanding communication skills

Preferred:

• Knowledge and experience of secure management environments utilizing Active Directory, Group Policy, VPN, MECM, Windows Desktop deployments and application installations
• Knowledge and experience deploying/configuring and maintaining Network environments (both in physical platforms and Azure) including: L2/L3 Routing (BGP) & Switching, Firewalls (NAT & ACLs), IPSEC VPN.
• Experience of being part of an international team working across multiple continents and cultures. 
• Experience of the challenges of system and service management in high security domains.
• Knowledge of Cross Domain Solutions

Security Clearance Requirements:
This role requires access to sensitive company and customer information. Security clearance ensures regulatory compliance, mitigates security risks, and validates the candidate’s trustworthiness for high-security environments.

Candidates must be able to meet Microsoft, customer, and/or government security screening requirements for this role. These requirements include, but are not limited to, the following specialized security screenings:

• Microsoft Cloud Background Check: Required upon hire/transfer and every two years thereafter.

• Singapore Category 2 Clearance (as applicable): Candidates must be willing to undergo a Cat 2 background check, which may include:

  • Verification of identity and citizenship status

  • Review of education and employment history

  • Criminal record screening

  • Financial or bankruptcy checks, where applicable

  • Assessment of potential security risks (excluding full-scope family investigations required for Category 1)

• Customer or government screening requirements: As needed over time.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Overview

Microsoft has an exciting opportunity for an experienced network engineer to join our Sovereign Cloud Program, working to build out and support networking infrastructure in Microsoft’s National Partner Clouds (NPCs).

NPCs are specialized cloud environments that are designed to comply with the data laws of specific countries and regions.  You would be part of the team responsible for

• enabling secure cross-domain data transfer between the Azure public cloud and the NPCs
• enabling secure operational access to the NPCs for the local operations team
• NPC operations infrastructure – including WAN and LAN connectivity

These capabilities enable secure data transfer between platforms, and have critical and demanding security, sovereignty, monitoring and control requirements. Coupled with the challenges of supporting complex environments across disparate security domains, these roles create exciting complex engineering and service support challenges you can solve with us!

Microsoft’s mission is to empower every person and every organization on the planet to achieve more.  As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.

Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• You’ll be a critical member of the team responsible for implementing and supporting networking capabilities within high-assurance, secure and highly-available environments.  
• You’ll be responsible for implementing and refining DevOps practices in order to improve operational efficiency while ensuring other requirements, such as security, are not compromised.
• You’ll actively participate in 24/7/365 support, which means participating in rotating on-call duties. Your responsiveness and problem-solving skills will be crucial.
• Collaboration across the global organization is essential. You’ll be a contact point between teams, driving cross-team information sharing and process reuse in order to enhance efficiency and consistency.
• Working closely with security teams, you’ll ensure adherence to security standards. This involves integrating security practices into all aspects of your work. By maintaining a strong security posture, you’ll protect critical assets.
• You should expect to need to travel to the in-country Sovereign Operations Centres on a regular basis. This physical presence is vital for effective coordination, monitoring, and collaboration within the centre.  Exact frequency to be agreed, but needs to be frequent enough to build strong relationships with the partner teams there.

Qualifications

Required:

• Bachelor’s Degree or equivalent and at least 3 years of hands-on experience in designing and providing operational support to complex networking environments.
• Knowledge and experience deploying/configuring and maintaining Network environments (both in physical platforms and Azure) including: L2/L3 Routing (BGP) & Switching, Firewalls (NAT & ACLs), IPSEC VPN.
• Azure Fundamentals (AZ-900) or any other equivalent Cloud Certification
• Proficiency in English (spoken and written) is essential for internal collaboration and reporting.

Preferred:

• Experience in system and service administration of complex platforms.
• Systems shell scripting experience (Bash, PowerShell, Python) and Dev Ops suites such as Ansible or equivalent.
• Experience working in broad domains including security, software, networking and service design.
• Experience of service support, with on-call responsibilities. 
• Experience with distributed systems and critical production service environments.   
• DevOps experience, including continuous configuration automation.
• Azure deployment knowledge including Bicep and Arm templates.

Security Clearance Requirements:
This role requires access to sensitive company and customer information. Security clearance ensures regulatory compliance, mitigates security risks, and validates the candidate’s trustworthiness for high-security environments.

Candidates must be able to meet Microsoft, customer, and/or government security screening requirements for this role. These requirements include, but are not limited to, the following specialized security screenings:

• Microsoft Cloud Background Check: Required upon hire/transfer and every two years thereafter.

• Singapore Category 2 Clearance (as applicable): Candidates must be willing to undergo a Cat 2 background check, which may include:

  • Verification of identity and citizenship status

  • Review of education and employment history

  • Criminal record screening

  • Financial or bankruptcy checks, where applicable

  • Assessment of potential security risks (excluding full-scope family investigations required for Category 1)

• Customer or government screening requirements: As needed over time.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Overview

Microsoft has an exciting opportunity for an experienced network engineer to join our Sovereign Cloud Program, working to build out and support networking infrastructure in Microsoft’s National Partner Clouds (NPCs).

NPCs are specialized cloud environments that are designed to comply with the data laws of specific countries and regions.  You would be part of the team responsible for

• enabling secure cross-domain data transfer between the Azure public cloud and the NPCs
• enabling secure operational access to the NPCs for the local operations team
• NPC operations infrastructure – including WAN and LAN connectivity

These capabilities enable secure data transfer between platforms, and have critical and demanding security, sovereignty, monitoring and control requirements. Coupled with the challenges of supporting complex environments across disparate security domains, these roles create exciting complex engineering and service support challenges you can solve with us!

Microsoft’s mission is to empower every person and every organization on the planet to achieve more.  As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.

Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• You’ll be a critical member of the team responsible for designing, implementing and supporting networking capabilities within high-assurance, secure and highly-available environments.  Your role as a senior network engineer will mean you are responsible for the outcomes the team delivers as well as ensuring other team members grow and learn to deliver better outcomes themselves.
• You’ll be responsible for championing, implementing and refining DevOps practices in order to improve operational efficiency while ensuring other requirements, such as security, are not compromised.
• You’ll lead design, network/code and security reviews across teams to identify risks and prevent classes of bugs prior to release by applying expertise in network implementation, available technologies, analysis of telemetry pipelines, and root cause analysis, as well as best practices in identifying and implementing solutions.
• You’ll understand the capabilities and limitations of existing tools and resources, and the customer impact of design trade-offs and exceptions, to drive and optimize team decision making.
• You’ll actively drive 24/7/365 support, which means participating in rotating on-call duties. Your responsiveness and problem-solving skills will be crucial.
• Collaboration across the global organization is essential. You’ll be a contact point between teams, driving cross-team information sharing and process reuse in order to enhance efficiency and consistency.
• Working closely with security teams, you’ll ensure adherence to security standards. This involves integrating security practices into all aspects of your work. By maintaining a strong security posture, you’ll protect critical assets.
• You should expect to need to travel to the in-country Sovereign Operations Centres on a regular basis. This physical presence is vital for effective coordination, monitoring, and collaboration within the centre.  Exact frequency to be agreed, but needs to be frequent enough to build strong relationships with the partner teams there.

Qualifications

Required:

• Bachelor’s Degree or equivalent and at least 5 years of hands-on experience in designing and providing operational support to complex networking environments.
• Strong knowledge and experience deploying/configuring and maintaining Network environments (both in physical platforms and Azure) including: L2/L3 Routing (BGP) & Switching, Firewalls (NAT & ACLs), IPSEC VPN.
• Azure Fundamentals (AZ-900) or any other equivalent Cloud Certification
• Proficiency in English (spoken and written) is essential for internal collaboration and reporting.

Preferred:

• Deep experience in system and service administration of complex platforms.
• A passion for innovation in complex and constrained environments, to deliver advanced and progressive customer experiences.
• Understanding of the challenges of system and service management in high security domains.
• Systems shell scripting experience (Bash, PowerShell, Python) and Dev Ops suites such as Ansible or equivalent.
• Experience working in broad domains including security, software, networking and service design.
• Extensive experience of service support, with on-call responsibilities. 
• Expertise experience in problem solving and analyzing distributed systems and critical production service environments.   
• DevOps experience, including continuous configuration automation.
• Azure deployment knowledge including Bicep and Arm templates.

Security Clearance Requirements:
This role requires access to sensitive company and customer information. Security clearance ensures regulatory compliance, mitigates security risks, and validates the candidate’s trustworthiness for high-security environments.

Candidates must be able to meet Microsoft, customer, and/or government security screening requirements for this role. These requirements include, but are not limited to, the following specialized security screenings:

• Microsoft Cloud Background Check: Required upon hire/transfer and every two years thereafter.

• Singapore Category 2 Clearance (as applicable): Candidates must be willing to undergo a Cat 2 background check, which may include:

  • Verification of identity and citizenship status

  • Review of education and employment history

  • Criminal record screening

  • Financial or bankruptcy checks, where applicable

  • Assessment of potential security risks (excluding full-scope family investigations required for Category 1)

• Customer or government screening requirements: As needed over time.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Job Description & Requirements

Overview

Microsoft has an exciting opportunity for an experienced service engineer to join our Sovereign Cloud Program, working to build out and support the operations infrastructure in Microsoft’s National Partner Clouds (NPCs).

NPCs are specialized cloud environments that are designed to comply with the data laws of specific countries and regions. You would be part of the team responsible for

• enabling secure cross-domain data transfer between the Azure public cloud and the NPCs

• enabling secure operational access to the NPCs for the local operations team

• NPC operations infrastructure – including WAN and LAN connectivity

These capabilities enable secure data transfer between platforms, and have critical and demanding security, sovereignty, monitoring and control requirements. Coupled with the challenges of supporting complex environments across disparate security domains, these roles create exciting complex engineering and service support challenges you can solve with us!

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.

Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• You’ll be a critical member of a geo-distributed team responsible for designing, implementing and supporting operations capabilities within high-assurance, secure and highly available environments.

• You’ll be responsible for implementing and refining DevOps practices in order to improve operational efficiency while ensuring other requirements, such as security, are not compromised.

• You’ll actively participate in 24/7/365 support, which means participating in rotating on-call duties. Your responsiveness and problem-solving skills will be crucial.

• Collaboration across the global organization is essential. You’ll be a contact point between teams, driving cross-team information sharing and process reuse in order to enhance efficiency and consistency.

• Working closely with security teams, you’ll ensure adherence to security standards. This involves integrating security practices into all aspects of your work. By maintaining a strong security posture, you’ll protect critical assets.

• You should expect to need to travel to the in-country Sovereign Operations Centres on a regular basis. This physical presence is vital for effective coordination, monitoring, and collaboration within the centre. Exact frequency to be agreed but needs to be frequent enough to build strong relationships with the customer teams there.

Qualifications

Required:

• Bachelor’s Degree or equivalent and at least 3 years of hands-on experience in designing, building and operating complex IT environments.

• Knowledge and experience deploying/configuring and maintaining: Active Directory, Group Policy, WSUS, MECM, Windows Desktop deployments and application installations.

• Experience with system and service management in high security domains.

• Azure Fundamentals (AZ-900) or any other equivalent Cloud Certification

• Proficiency in English (spoken and written) is essential for internal collaboration and reporting.

Preferred:

• Experience in system and service administration of complex platforms.

• Systems shell scripting experience (Bash, PowerShell, Python) and Dev Ops suites such as Ansible or equivalent.

• Experience working in broad domains including security, software, networking and service design.

• Experience of service support, with on-call responsibilities.

• Experience with distributed systems and critical production service environments.

• DevOps experience, including continuous configuration automation.

• Azure deployment knowledge including Bicep and Arm templates.

Security Clearance Requirements:

Candidates must be able to meet Microsoft, customer and/or government security screening requirements for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

• Customer or government screening requirements as needed over time.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Overview
Microsoft Cloud Operations + Innovation (MCO+I) is the team behind the cloud. CO+I is responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Ourfocus is on smart growth, high efficiency, and delivering trusted experience to customers and partners worldwide. We are looking for a passionate, high-energy individual to help build the network that powers the world’s largest online services.

The Datacenter leasing Senior Technical Program Manager will be part of a team responsible for the delivery of leased datacenters globally. The senior TPM will project manage technical and delivery alignment between Microsoft requirements and Lessor’s proposal, handle escalations, and close technical and delivery gaps as the primary point of contact between internal and external parties.

Working closely with Data Center Engineering (DCE), the role will evaluate lessor’s design proposal against technical requirements and mitigate non-compliance through technical and commercial solutions. The role also assesses technical and delivery risks and resolves issues swiftly to reduce business impact. The senior TPM will act as a Subject Matter Expert(SME) and will provide global program support.

The position will collaborate with both internal and external stakeholders throughout construction, RFS, and operations handover, addressing technical challenges that may impact the timely delivery of the datacenter to customers.

This position will project manage the lease technical due diligence, offering SME support, technical guidance, and decision-making. It also involves evaluating feasibility, costs, scheduling, risks, and site limitations. The senior TPM will support program efficiency through process improvements affecting related (Objective and Key Result) OKRs.

The senior TPM needs excellent interpersonal, communication, and organizational skills, the ability to work independently, extensive knowledge in data center design, engineering, controls, and operations, and significant experience in project/construction management and the data center lease market.

Responsibilities

• Act as a Subject Matter Expert (SME) and provide global program support.
• Drive technical solutions for leased datacenters in partnership with Microsoft’s and Lessor’s core engineering teams.
• Evaluate lessor’s design proposal against technical requirements and mitigate non-compliance through technical and commercial solutions.
• Assesses lessor’s compliance through review of technical documents, site assessments, and stakeholder engagement.
• Partner with internal and external stakeholders during construction, RFS, and operations handover to unblock any technical issues risking the on-time delivery of Datacenter to customers.
• Drive cost impact analysis on non-compliance and specification changes. Escalate and provide visibility and feedback to leadership on cost drivers.
• Partner with Microsoft Engineering, Integration, Security, Operations, and Energy teams on resolution management.
• Drive partner accountability on contractual milestones and commercial commitments
• Own overall schedule tracking, risk identification, blockers, and mitigation for the assigned projects; creating clear visibility for leadership

Qualifications

• Bachelor’s degree in Civil, Electrical, Mechanical, Telecom Engineering, or related technical field AND 4+ years’ experience in engineering, operations, commissioning or technical program management
• 3+ years’ experience managing cross functional and/or cross-team projects.
• 3+ years of experience in data center design, infrastructure, and critical environments.
• Broad infrastructure knowledge across mechanical, electrical, and controls systems with a focus on Datacenter integration and performance.
• Familiarity with key industry standards and best practices, including ASHRAE, Uptime Institute, ANSI, and NFPA.
• Familiarity with high-density power and cooling solutions, sustainability initiatives, and emerging technologies for AI workloads.

While not required, we also look for the following Preferred Qualifications:

• 5+ years of experience in engineering and technical program management.
• 5+ years’ experience managing cross functional and/or cross-team projects.
• 5+ years of experience with mission critical environments, such as Data Centers
• Experience implementing advanced cooling technologies such as liquid-to-chip

Background Check Requirements: 

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: 

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

#COICareers | #EPCCareers | #DCDCareers

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Overview

Microsoft has an exciting opportunity for an experienced service engineer to join our Sovereign Cloud Program, working to build out and support the operations infrastructure in Microsoft’s National Partner Clouds (NPCs).

NPCs are specialized cloud environments that are designed to comply with the data laws of specific countries and regions.  You would be part of the team responsible for

• enabling secure cross-domain data transfer between the Azure public cloud and the NPCs
• enabling secure operational access to the NPCs for the local operations team
• NPC operations infrastructure – including WAN and LAN connectivity

These capabilities enable secure data transfer between platforms, and have critical and demanding security, sovereignty, monitoring and control requirements. Coupled with the challenges of supporting complex environments across disparate security domains, these roles create exciting complex engineering and service support challenges you can solve with us!

Microsoft’s mission is to empower every person and every organization on the planet to achieve more.  As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.

Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• You’ll be a critical member of a geo-distributed team responsible for designing, implementing and supporting operations capabilities within high-assurance, secure and highly available environments.  Your role as a senior engineer will mean you are responsible for the outcomes the team delivers as well as ensuring other team members grow and learn to deliver better outcomes themselves.
• You’ll be responsible for championing, implementing and refining DevOps practices in order to improve operational efficiency while ensuring other requirements, such as security, are not compromised.
• You’ll lead design, code and security reviews across teams to identify risks and prevent classes of bugs prior to release by applying expertise in application design, security, and other relevant technologies.
• You’ll understand the capabilities and limitations of existing tools and resources, and the customer impact of design trade-offs and exceptions, to drive and optimize team decision making.
• You’ll actively drive 24/7/365 support, which means participating in rotating on-call duties. Your responsiveness and problem-solving skills will be crucial.
• Collaboration across the global organization is essential. You’ll be a contact point between teams, driving cross-team information sharing and process reuse in order to enhance efficiency and consistency.
• Working closely with security teams, you’ll ensure adherence to security standards. This involves integrating security practices into all aspects of your work. By maintaining a strong security posture, you’ll protect critical assets.
• You should expect to need to travel to the in-country Sovereign Operations Centers on a regular basis. This physical presence is vital for effective coordination, monitoring, and collaboration within the center.  Exact frequency to be agreed,  but needs to be frequent enough to build strong relationships with the customer teams there.

Qualifications

Required:

• Bachelor’s Degree or equivalent and at least 5 years of hands-on experience in designing, building and operating complex IT environments.

• Deep knowledge and experience deploying/configuring and maintaining: Active Directory, Group Policy, WSUS, MECM, Windows Desktop deployments and application installations.

• Experience with system and service management in high security domains.
• Azure Fundamentals (AZ-900) or any other equivalent Cloud Certification
• Proficiency in English (spoken and written) is essential for internal collaboration and reporting.

Desired:

• Deep experience in system and service administration of complex platforms.
• A passion for innovation in complex and constrained environments, to deliver advanced and progressive customer experiences.
• Experience working in broad domains including security, software, networking and service design.
• Extensive experience of service support, with on-call responsibilities. 
• Expertise experience in problem solving and analyzing distributed systems and critical production service environments.   
• Systems shell scripting experience (Bash, PowerShell, Python) and Dev Ops suites such as Ansible or equivalent.
• DevOps experience, including continuous configuration automation.
• Azure deployment knowledge including Bicep and Arm templates.

Security Clearance Requirements:

Candidates must be able to meet Microsoft, customer and/or government security screening requirements for this role. These requirements include, but are not limited to the following specialized security screenings: 

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
• Customer or government screening requirements as needed over time.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Overview

This role is accountable for shaping and executing a clear, disciplined, and high‑impact executive internal communications, external social strategy for the Asia President, while executing strong communications operations and President office support to ensure priorities, including customer & partner engagements are delivered with precision.

As a senior individual contributor reporting to the Chief of Staff, this role requires an operator to work closely with the Asia President and Chief of Staff to translate leadership priorities into clear messages, compelling narratives, and operationalizing initiatives across the region.

The role requires strong knowledge of Microsoft organizational structure, internal tools and platforms and a forward thinker who proactively learn and adopt emerging productivity and AI‑enabled capabilities to improve efficiency and impact. This role actively seeks feedback, measure effectiveness, and continuously refine approaches based on insight and data.

Responsibilities

Executive Communications Framework & Operations

• Own end‑to‑end executive communications framework and execution aligned to the Asia President business priorities, executing with disciplined in an evolving environment.
• Translate complex strategies and transformations into clear, compelling communications tailored to diverse audiences across Asia.
• Plan and continuously evolve the Asia President’s communications platform, maintaining a clear, pragmatic leadership voice while navigating ambiguity and a volatile macro environment.
• Partner closely with PR/External Media, Area Executive Communications Leads, and functional teams to ensure integrated, consistent messaging across internal and external channels.
• Stay current with Microsoft internal tools, external social platforms, apply them hands‑on -along with emerging AI‑enabled capabilities - to develop content that expands reach, engagement, and efficiency.
• Develop timely, relevant content aligned with corporate priorities, adapting narratives with an Asia lens and refining in real time based on feedback and sentiment.
• Project manage the end‑to‑end delivery of executive communications and engagement platforms, including town halls and leadership events, covering logistics, run‑of‑show planning, vendor coordination, and day‑to‑day ownership of all operational elements, including POs, invoices, and contracts.
• Define success metrics, monitor engagement outcomes, and use insights to continuously refine plan and execution.

Asia President Office Operations

• Represent the Asia President and work with Corporate, Area and Functional teams to execute initiatives such as CxO Summits, internal awards and GIVE campaigns.
• Actively review and improve workflows, processes and schedules to create efficiency for the Asia President to engage externally. Take a forward‑looking approach, continuously prioritizing, sequencing, and optimizing time against evolving needs.
• Anticipate issues and decision points, proactively identifying risks, trade‑offs, and opportunities well ahead of execution.
• Create and manage a centralized repository for the Asia President, leveraging Microsoft and AI‑enabled tools to deliver content in the most effective format and timing to prepare the for meetings, engagements, and trips.
• Execute with strong attention to detail and rigor, ensuring readiness, accuracy, and follow‑through across the President office deliverables.

Qualifications

• Bachelor’s degree in Business, Communications, Marketing, or a related field.
• 8–10 years of experience in Business Strategy, Operations, Executive Communications with demonstrated strength in operations, project management, and execution.
• Experience managing complex tasks with conflicting timelines and operating in a fast‑paced, matrixed, enterprise technology environment.
• Strong level of judgment, maturity, and organizational agility; ability to influence without authority.
• Proven ability to manage ambiguity in an evolving environment, prioritize effectively, strong attention to detail and deliver with minimal supervision.
• Experience working with senior leaders and executive offices.
• Familiarity with Asia markets and regional dynamics.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Overview

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. 

Business Group Description:   

Microsoft Cloud Operations + Innovation (CO+I) is the engine that powers Microsoft’s cloud platforms and services that millions of people use every day. With more than 95% of Fortune 500 business on Azure, 180 million using Office 365, and millions using other services – all running on Microsoft's cloud infrastructure – CO+I builds and operates the foundation upon which Microsoft’s mission to empower every person and organization comes to life. 

Job Description:   

We are seeking an expert individual to lead the development, implementation, and monitoring of compliance controls throughout the datacenter lifecycle (build, design, operate). As a Sr. Controls & Compliance Manager, your job will be to assist in the development of innovative and effective compliance controls that mitigate 3rd party red-flags or risks, lead the implementation of those controls during each stage of the datacenter lifecycle, and monitor or audit those controls across CO+I operations, procurement, supply chain, and 3rd parties.  

The ideal candidate should understand the criticality of compliance to Microsoft's success and have experience designing and implementing various compliance controls across large and complex organizations. This individual should be organized, self-motivated, have a strong attention to detail, and robust communication skills to help build and execute initiatives that ensure compliance in a fast-paced and ambiguous organization.

Responsibilities

Key Responsibilities: 

• Develop, implement, and monitor processes and controls to mitigate compliance risks (e.g. bribery and corruption, financial, human rights, privacy, etc.) 
• Conduct periodic onsite assessments to ensure compliance with applicable controls, policies and regulations. 
• Drive the completion of compliance controls. 
• Gain stakeholder alignment through strong storytelling (influencing for impact). 
• Develop clear, high-quality, well-documented processes that exceed industry benchmarks. 
• Create, facilitate and deliver impactful trainings for 3rd parties on controls and compliance obligations. 
• Analyze 3rd party due diligence reports and provide evaluation with appropriate risk mitigations. 
• Act as a trusted advisor and compliance subject matter expert for the organization. 
• Assess for continuous improvement and ensure effectiveness of controls for proactive risk management. 
• Build strong relationships for effective collaboration with stakeholders across the company. 

In addition, this position requires: 

• Ability to work independently in a fast-paced, global environment.  
• Ability to embrace ambiguity and changing business requirements. 
• Ability to speak and present to leadership effectively.  
• Ability to influence operations and engineering teams with control design and implementation. 
• Ability to successfully collaborate, drive clarity, and ensure communication between stakeholders. 

Qualifications

Required Qualifications: 

• Bachelor’s degree in construction management or equivalent. 
• 6+ years of experience in compliance, public accounting, audit, risk or equivalent. 
• 3-5 years of experience in the construction industry (E/P/C). 
• Experience building or managing Anti-Corruption / Anti-Bribery compliance programs or controls. 
• Familiarity with the global anti-corruption laws (e.g. the US Foreign Corrupt Practices Act (FCPA), the UK Bribery Act (UKBA) etc.) 

Preferred: 

• Experience in the datacenter construction industry (E/P/C). 
• Experience working in a large multinational environment. 

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. 

#COICareers 

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Overview

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a Construction EHS Project Manager, you will perform a key role in delivering the core infrastructure and foundation technologies for Microsoft's online services including Bing, Office 365, XBOX, OneDrive, and the Microsoft Azure platform.  Empower Billions!  

The Cloud Operations + Innovation (CO+I) business is critical to delivering on this mission and vision, building and operating Microsoft’s cloud infrastructure, which is growing rapidly in response to unprecedented demand for Microsoft services. CO+I operates one of the largest cloud networks on the planet – comprised of more than 160 Datacenters, 130+ edge sites, 2+ million miles of fiber, and millions of servers and network and storage devices. 

The APAC Environmental, Health, and Safety (EHS) team is seeking a Construction EHS Project Manager with the passion to drive value across complex supplier relationships and demonstrated experience in supplier management. Strong analytical skills, using data to design processes that scale, effective collaboration across internal and external stakeholders, and the drive to continuously improve and achieve business objectives will be critical to success in this role.  The span and complexity of our activities requires advanced knowledge and technical specialization in construction and design safety management to recognize and control risks. 

The Construction EHS Project Manager must be an experienced and recognized technical expert in Construction and Design Safety, to include incorporation of safety into business and project management processes. His/her mission is to assist EHS program safety leads, business line Regional Directors, and Construction Managers with advancing safety programs and culture for both the lease and build portfolios.  This role will be functioning as the person who will be responsible for design, delivery and maintenance of various reports, forums, analysis, etc.    S/he will monitor risks, trends and leading/lagging metrics, then develop reports and management review content that will be used to drive accountability and action.  There will be extensive interaction with a diverse range of business partners, peers and stakeholders inside and outside of the company.  Close liaison will be maintained with stakeholders, the overall APAC EHS Team and the EPC team.

The span and complexity of our activities requires advanced knowledge and technical specialization in construction and design safety management to recognize and control risks. 

Responsibilities

The Construction EHS Project Manager will: 

• Work with leaders, staff and contractors at all levels and in multiple cultures to implement effective solutions. 
• Drive supplier safety performance through safety leadership engagement, collaborative forums, and contractual assurance actions.
• Assist the EHS Construction Managers valuate EHS risks during site selection, design, construction, and commissioning activities and ensure actions are taken to mitigate risks.
• Work with business partners and peer EHS teams to ensure the transition from datacenter delivery to datacenter operations is smooth and risks are adequately mitigated. 
• Drive a standardized and harmonized approach across datacenter activities to maximize efficiency and effectiveness. 
• Present on a regular basis to various leadership teams.
• Interface with local, national and international regulatory agencies on safety issues.
• Interpret safety standards and regulatory requirements to assure compliance and aggressive management of risk.
• Track and report on risk mitigation goals and develop metrics, dashboards and/or scorecards to track/communicate/drive progress. 
• Analyze leading & lagging safety metrics and communicate results to leadership to drive action and accountability.
• Provide training to staff.
• Carry out routine safety program, project, and contractor audits.
• Perform and participate in incident investigations.

Qualifications

Education:

•  A University/Bachelor's degree or equivalent level of education in science, engineering or related Safety/SHE discipline/degree is preferred but equivalent experience and/or certifications can be substituted.

Experience:

•  A minimum of 5 years of progressive experience in Construction and Design Safety is required, with demonstrated knowledge and experience controlling the broad spectrum of safety risks.
• The successful candidate will have a strong record of accomplishment preventing injuries, developing/implementing robust processes and management systems, and in building productive collaborative relationships with internal/external business partners. 
• The successful candidate will be a strong communicator & influencer who is credible, self-assured and highly capable of negotiating successful outcomes with key business leaders…...while at the same time being flexible to different approaches and changing business priorities.  S/he will have strong technical skills and the ability to describe and write complex issues/requirements in a clear and concise manner.  S/he will apply previous learning and ideas to new situations, projects and teams, developing creative solutions to manage risk.  S/he will demonstrate strong business acumen that includes experience working with business partners at various levels and functions.
• Excellent communication and project management skills are required, including the ability to lead teams, produce and maintain timelines, manage multiple commitments and assemble project information into clear, concise written reports.
• This is a highly influential position reporting to the  APAC EHS Sr. Director. The position location is in Singapore and will be a role supporting EHS for construction projects in the APAC region.  
• In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Overview

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Critical Environment Energy Marshall.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I CE Energy Marshall, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Oversees and assures the overall compliance of Microsoft’s Energy Isolation Program and establish acceptance criteria for authorizing campus Energy Isolation Plan.
• Implements learnings, provides consistency, and drives rigor into Microsoft’s Energy Isolation program and ensures program meets or exceeds company safety policy requirements.
• Utilise local code and standards as the foundation for Microsoft’s Energy Isolation program that is implemented throughout the campus.
• Establish with the Engineering team a centralized Lockout Tag Out (LOTO) procedure with all campus entities and determine if a group or individual LOTO procedure will be required.
• Commencement of energy isolation activities with updates on a continuous basis.
• Liaise with Microsoft construction team where Energy Isolation activities may potentially impact data center core operations.
• Act in coordination with the Engineering team as a subject matter expert in all energy isolation incident investigations in area of responsibility
• Participate in high-risk activity (HRA) planning meetings associated with energy isolation.
• Ensures high-risk SOWs, SOPs and MOPs are reviewed, and all sources of energy are identified.
• Ensure a process is established that verifies qualifications, training, and Personal Protective Equipment (PPE) for personnel performing the work.
• Generate monthly reports highlighting activities and general status of energy isolation program

Qualifications

Required Qualifications:

• Master's Degree in Electrical Engineering, Computer Engineering, or related field AND 3+ year(s) technical engineering experience OR Bachelor's Degree in Electrical Engineering, Computer Engineering, or related field AND 3+ years technical engineering experience OR equivalent experience

Background Check Requirements: 

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: 

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

While not required, we also look for the following Preferred Qualifications:

• Master's Degree in Electrical Engineering, Computer Engineering, or related field AND 5+ years technical engineering experience OR Bachelor's Degree in Electrical Engineering, Computer Engineering, or related field AND 5+ years technical engineering experience OR equivalent experience.
• Experience in critical environment and industry standards and practices
• Ability to effectively communicate complex technical solutions and concepts to engineers and non-engineers
• Ability to interpret line drawings and system redundancies to ensure design of LOTO systems is 100% effective and in compliance with Microsoft standards
• Experience in the Control of Hazardous Energy in complex mission critical infrastructure
• Experience with the operation and maintenance of building MEP systems. (Power distribution, lighting, grounding, fire alarm, security, life safety, controls systems and sprinkler systems)
• Understanding of electrical theory and practical application via your maintenance & operation of critical electrical equipment. (Paralleling switchgear, redundant UPS systems, DC battery strings, multi-source electrical utility switchgear, standby diesel generators, etc.)
• Knowledge of construction techniques, terminology, and documentation (blueprints, electrical one-lines, construction drawings etc.)
• Practical experience with building management systems and automation, controls & frameworks.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Overview

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a Sourcing and Contract Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. 

Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Lead end to end supplier identification, qualification, tendering, and contracting for all data centre operational services, equipment, and materials — including IT cabling labour and materials, as well as broader IT, mechanical, and electrical systems. 

• Review and manage maintenance, upgrade and project contracts to ensure compliance, alignment with operational goals, and identification of risk or improvement areas. 

• Conduct cost benchmarking and financial analysis across service agreements to optimize spend and support strategic sourcing decisions. 

• Collaborate with cross-functional stakeholders to identify operational efficiencies, streamline processes, and drive continuous improvement initiatives 

• Oversee supplier relationship and performance management, fostering strategic partnerships and ensuring service levels through KPIs and scorecards 

• Provide thought leadership and subject matter expertise related to financial controllership (accuracy, forecasting & compliance) of datacenter financials.  

• Manage the financial and commercial aspects of site contracts including related PO and invoice reviews.  

• Prepare quarterly spend management review materials at datacenter site  

• Assist with tracking of datacenter Maintenance and Repair activities 

• Evaluate cost savings opportunities and implement strategic projects to realize savings 

• Identify and implement efficiency opportunities across technical systems, operational workflows, and resource deployment to enhance performance, reduce costs, and support scalable data center operations. 

• Leverage local subject matter expert's tribal knowledge, spread adoption of best practices 

• Act on opportunities to increase agility, and contribute to workstreams to evolve processes, services, and solutions for Operations and Service Level Agreements for CO+I 

• Coordinate closely with datacenter field operations to foster alignment and partnerships for business success 

Capabilities important to success include: 

• Operational Planning & Project Management: Show structured thinking, planning, and the ability to execute by working through others, influencing without authority, and dealing with ambiguity 

• Exceptional written and Interpersonal skills: Communicate effectively and concisely with stakeholders, senior managers, and leaders about our programs and objectives 

• Customer/Stakeholder Focus: Gather stakeholder impressions of services and programs, integrating this feedback into decision making. Allocate and align resources to optimize the stakeholder and partner experience. 

• Performance Goal and Standards Setting: Develop and communicate to realistic timelines via plans that consider potential obstacles and immediate + long-term consequences 

• Understand datacenter business objectives: Critically review multiple plans and adjust as needed. Proactively communicate and address necessary trade-offs 

• Flexibility and Adaptability: Regularly scan the environment to help anticipate changes that could affect key programs and projects. Effectively changes plans, goals, actions or priorities to respond to changing situations. 

• Team Player: Ability to both contribute strategically to this relatively new team and support strategic decisions once debate is over 

Qualifications

Required Qualifications:  

• Qualification in IT, Engineering, Project Management, or a related field; OR trade certification combined with practical industry experience 

• OR 5+ years industry experience and college course work. 

While not required, we also look for the following Preferred Qualifications: 

• 2+ years experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling). 

• Technical College degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering or related field. 

• Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, PMP, ITIL, CDCP. 

• 2+ years experience with critical environment maintenance and repair cost management  

• 2+ years experience with industry program and project management skills 

• Exposure to Data Centre commissioning and construction 

• 2+ years experience working with collaboration platforms (e.g. SharePoint, MS Teams etc.) 

• 2+ years experience with reporting and data analysis systems & platforms (e.g. PowerBI)  

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.